building community representative and partner capacity and capability to support new cpp structures...
TRANSCRIPT
Building Community Representative and Partner Capacity and Capability to Support New CPP Structures
Kirsty Duerden
Project Outline 12 week internship project
Examine the development of members capacity and organisational capability to contribute effectively to CPPs and Area Partnerships
Development of consistent approach, increased levels and appreciation of community engagement, and service delivery reflective of locally expressed needs
Actions
AP member interviews
Follow up surveys
Partner approaches
Review of existing arrangements
Initial Findings Need for induction training
Need for group training on how to develop a collective and cohesive approach
Practical skill training requested
Individual capacity development on optional basis
Training for all levels within CPP
CCLG Findings General agreement with initial findings
Support for a training/capacity building programme
Back to basics, simple bitesize chunks Community Councillor responsibilities Practical skills - website development, meeting skills Training in planning/licensing, acronyms
Extend scope of project to CC level
Further Survey FindingsQuestion % of Respondents Replying ‘YES’
Community Councillor Area Partnership Member
Do you understand the new CPP structures?
53 60
Do you understand your role on the structure?
97 72
Do you possess the necessary skills and competencies to effectively perform your role?
84 71
Have you received any form of induction training in your role?
6 12
Have you received any form of individual capacity development in your role?
9 7
Induction Training Explanation of new CPP structures
Developing clarity and understanding of role and expectations
Understanding the role of other members for effective working
Knowledge of support available
Flexible approach needed
Induction Training “Whilst I consider I have an understanding of what I can bring to the
partnership, I think it would be helpful to understand fully what others can, and also what they expect of me in my role”
“Training/information for members on how to explain the structures of CPP and role of Area Partnerships would be useful”
“There has been no input in terms of training towards these positions, and/or guidance on how they should be approached. Unless there is formal training of some sort, most people would find it difficult to fulfil the task asked particularly if the arena is not familiar to them”
“Induction training is in my view essential! I could really have done with that. The new structures have been communicated to us, but I feel that unless you engage with them directly the emails and documentation and websites are fairly meaningless. So some group development with a presentation on the new structures would be very welcome”
Group Development Guiding group through group
development stages Forming, storming, norming, performing
Developing an effective team with shared goals and interests
Links to induction – understanding of other roles
Group Development “I agree it would be very worthwhile if the CPP
Partnership Forum members received joint inductions training as a group, particularly if the Forum has to take a more strategic role in their locality. I think this would make the Forum more effective and would also enable members to build good working relationships, help members to gain a better picture of the area the Forum covers, learn about the needs of their local area and also gain a better understanding of each”
“Group training would assist with the formation of a cohesive and effective area partnership team”
“I think there would be value in collective group training so all parties could hear the same message in terms of their and other partners input in the process”
Practical Skill Training
Meeting skills – Chairing, taking Minutes, etc.
Use of IT and communication tools
Practical Skill Training “I think some of the training suggestions such as minute
taking and chairing meetings are very important and I would be happy to participate in these”
“There’s a need for additional training – particularly in IT skills, computer literacy and Social Media for most of our Community Councils in Glasgow. There is a huge variety of skills levels in these areas across the various CCs – some high accomplished, others barely at Square One! We all need to have these important communication skills. People need a sense that such skills are not an ‘option’, but an absolute necessity. The argument ‘ I just don’t get all this computer stuff…’ is not an answer”
Individual Capacity Building
Key skills required reflect core skills relevant to effective community engagement practice
Individual voluntary basis
Training modules
Individual Capacity Building “I do think that individual practical training would
be a godsend for some people – I was lucky to know all about that because of my working background”
“If the underlying game is to raise the level of participation, then some of these appointments/posts, training or the ability to demonstrate the required level of competence should be considered mandatory”
“I know our council would definitely benefit from training on the necessary skills required to better perform our roles”
Additional Findings - Community Councillor
Increased support from CCRC
Request for professional administrator
Simplified documentation
Additional Findings - Area Partnership Member
Achieving consistent partnership working
Inclusion of substitute members
All members offered the same training programme
Further Issues Arising
Barriers to training Reluctance of members Time constraints
People learn in different ways Variety of training approaches
Partner Approaches
Interviews with: Glasgow Life Glasgow Housing Association NHS Greater Glasgow and Clyde Voluntary Sector
Conclusions Findings consistent with previous reports
Training required and supported at all levels of CPP
The main issue is a lack of understanding of structures and roles
Induction training is a priority
All training should be voluntary, flexible and offered to all members
Recommendations Definite need for induction training at all CPP
levels
Formalised group induction and development session
Piloted in new CC’s Evaluation Adapted to Area/Sector Partnerships
Further formal explanation of structures at AP/CC meetings at discretion of Chair
Option of an induction/refresher session open to all
Recommendations Practical skill development through peer
learning and refresher courses
Individual capacity training modules based on existing GCC employee development
Use of personal development plans
Exploration of online platform for training and development
Any Questions?
Thank you for listening