building growth momentum through personal health solutions · through personal health solutions roy...
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Building growth momentumthrough personal health solutions
Roy JakobsChief Business Leader Personal Health
Key takeaways
• Our leading Personal Health innovations enable healthier lifestyles and
support living with chronic disease
• We are executing on key levers to drive profitable growth:
– Growing the core, through geographical expansion and increased
penetration
– Unlocking value through direct digital consumer engagement, leading
to higher brand preference and recurring revenues
– Extending the core with innovative solutions and new business
models to address unmet consumer needs
• We target 5-7% organic growth while delivering 17-19% Adj. EBITA
margin by 2020
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Unique strengths create sustainable value
Consumer behavior
Increasing engagement in own health
Consumption patterns
Personalization will become the new mass market
Industry dynamics
Shifting retail landscape and new business models
Trusted brand Innovation and IP portfolio Leading in online, local presence
Building on unique strengths
Personalized experience economy Agility in business & operations
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>70% of sales from leadership positions>30% of sales1 online, doubled over last three years
Health & Wellness
EUR 1.5 billion sales
Oral Healthcare
Global leader
Sleep & Respiratory Care
EUR 2.0 billion sales2
Personal Care
EUR 1.9 billion sales
Domestic Appliances
EUR 2.3 billion sales
Mother & Child Care
Global leader
Healthy Sleeping
Global leader
RespiratoryCare
Global leader
Male Grooming
Global leader
Beauty Appliances
Global leader
Food Preparation
Global leader
Home Care
Global leader
1 Excluding Sleep & Respiratory Care; 2 Including EUR 0.4 billion hospital respiratory business reported within Connected Care & Health Informatics4
Our roadmap drives superior consumer valueAddressing rapidly changing consumer behaviors through innovation and high-impact marketing
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Customer and operational excellence enables investment in strategic growth initiatives and innovation
Unlocking value through Direct2Consumer engagement
Extending the core with solutions and business models
Growing the core
Professional recommendation Personalized health solutionsProduct innovation
Digital engagement platforms New business modelsGeographical expansion
Philips S9000 PrestigeShave with uncompromised closeness and skin comfort
Innovation• Our best shaver yet, superior skin comfort driving our
global share in the growing premium segment
Product innovation
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Philips Sonicare
Leveraging strong portfolio with >75% of sales from #1 positions in key geographies
• Central & Eastern Europe: Reinforcing our dental-professional recommendation
• Mexico: Driving penetration, unlocking new channels
Philips Sleep & Respiratory Care
Delivering high-double-digit growth in underpenetrated markets, leveraging our scalable global expansion model
• Brazil >35%
• India >25%
• China >20%
We are driving growth and recurring revenues, gaining scaleThrough geographical expansion with proven propositions
Philips OneBlade
Addressing unmet consumer needs and geographies via new channels
• Global roll-out to 33 countries in the last two years
• ~45% of sales from new distribution channels with recurring revenues
OneBlade established a new consumable category, towards EUR 200M sales in 2018
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>80% of the world’s population still brushes manually
>80% of patients suffering from Obstructive Sleep Apnea are not aware today
Geographical expansion
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Professional recommendation
Philips SonicareCapturing full potential of the oral care domain
Innovation• Multiple propositions seamlessly integrate into
consumers’ daily life and routines through suite of product offerings
High-impact marketingLeveraging professional endorsement as our competitive advantage:• Philips Sonicare Most Often Recommendation grew +3%
pts. globally in 2017• We launched Sonicare Teledentistry Service in the US,
providing a remote dental consultation by licensed dentists
Pregnancy+ by Philips AventBridging consumers directly into our Mother & Infant franchise
Innovation• Delivering the best-in-market pregnancy solution • Direct advertising within Pregnancy+• Real-time interactive 3D foetus feature
High-impact marketingThe world’s largest digital parenting platform• >20 million downloads• >3 million monthly active users• >45% of all pregnant women in the UK, Germany and
Brazil use the app• Daily engagement with highly relevant content
Digital engagement platforms drive consumer loyaltyBuilding brand trust and consumer intimacy whilst increasing lifetime value
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Digital engagement platforms
Innovation• Connects homecare providers, physicians, payers and
patients living with chronic sleep and respiratory conditions
• Enabling the care of >8.5M connected patients worldwide • Philips cloud-based management systems convert data
into actionable insights so care teams can make better, faster, more informed decisions
Philips Care OrchestratorOptimizing care management in the home to improve outcomes
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Personalized health solutions
Philips Lumea Prestige – Try & BuyAccess over ownership, turning consumers into users
Innovation• Expert Intense Pulse Light hair removal technology at
home, developed with dermatologists• Proven safe and effective treatment• The Lumea App helps create a personalized treatment
schedule per body area
High-impact marketing• Flexible subscription allowing consumers to switch from
access to ownership, pilots unlock up to 25% additional users
• Try & Buy resolved key barriers to purchase via lease options, increasing earnings per user by >30%11
New business models
Key takeaways
• Our leading Personal Health innovations enable healthier lifestyles and
support living with chronic disease
• We are executing on key levers to drive profitable growth:
– Growing the core, through geographical expansion and increased
penetration
– Unlocking value through direct digital consumer engagement, leading
to higher brand preference and recurring revenues
– Extending the core with innovative solutions and new business
models to address unmet consumer needs
• We target 5-7% organic growth while delivering 17-19% Adj. EBITA
margin by 2020
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