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Buildingrelationships
September 2015
Disclaimer
This presentation does not constitute an invitation to subscribe for or otherwise to acquire or dispose of shares in Hansard Global plc.
This presentation may contain forward-looking statements with respect to certain of the plans and current goals and expectations relating to thefuture financial conditions, business performance and results of Hansard Global plc. By their nature, all forward-looking statements involve risk anduncertainty because they relate to future events and circumstances that are beyond the control of Hansard Global plc, including amongst other things,Hansard Global’s future profitability, competition with the markets in which the Company operates and its ability to retain existing intermediary clientsand win new intermediary clients, changes in economic conditions generally or in the life assurance, savings and investment products sectors, terroristand geopolitical events, changes in legal and regulatory regimes and practice, the ability of its owned and licensed technology to continue to servicedeveloping demands, changes in taxation regimes, exchange rate fluctuations, and volatility in the Company’s share price. As a result, HansardGlobal’s actual future financial condition, business performance and results may differ materially from the plans, goals and expectations expressed orimplied in these forward-looking statements. Hansard Global undertakes no obligation to publicly update or revise forward-looking statements, exceptas may be required by applicable law and regulation (including the Listing Rules). No statement in this presentation is intended to be a profit forecastor be relied upon as a guide to future performance. In particular, past performance is no guide to future performance.
Results – FY 2015Results – FY 2015
Our Business StrategyOur Business Strategy
New Business PlansNew Business Plans
SummarySummary
QuestionsQuestions
Introduction & OverviewIntroduction & Overview
Meet the teamIntroduction & Overview
Graham MorrallGlobal Sales & Marketing Director
Gordon MarrChief Executive Officer
Tim DaviesChief Financial Officer
Overview – FY 2015Introduction & Overview
Product and pricing refresh completed with number of new Account
Executives in place
Product and pricing refresh completed with number of new Account
Executives in place
Product and pricing refresh completed with number of new Account
Executives in place
Refresh of senior management team and
structures
Refresh of senior management team and
structures
Refresh of senior management team and
structures
HIL New Business of £60.6m (PVNBP) for the
year (2014: £83.0m)
HIL New Business of £60.6m (PVNBP) for the
year (2014: £83.0m)
HIL New Business of £60.6m (PVNBP) for the
year (2014: £83.0m)Underlying IFRS profit of £12.0m
(2014: £14.7m) i.e. excluding effects of chargeable event
certificates (“CEC”) issue
Underlying IFRS profit of £12.0m
(2014: £14.7m) i.e. excluding effects of chargeable event
certificates (“CEC”) issue
Underlying IFRS profit of £12.0m
(2014: £14.7m) i.e. excluding effects of chargeable event
certificates (“CEC”) issue
Highlights
Overview – FY 2015 - continuedIntroduction & Overview
Provision for CEC settled in full with
HMRC (£3m write back for FY 2015 vs £5m
provision)
Assets under Management (“AuA”) £907m (2014: £944m)
Strongly positive cash flows maintained by existing RP portfolio
Increased final dividend of 5.25p per share in line with
guidance
Highlights
Results – FY 2015Results – FY 2015
Our Business StrategyOur Business Strategy
New Business PlansNew Business Plans
SummarySummary
QuestionsQuestions
Introduction & OverviewIntroduction & Overview
Our Business Strategy
Strategic objectiveOur Business Strategy
To add significant scale to the business, on a more diversified basis, through organic growth at acceptable levels of risk & profitability
To be the preferred choice of distributors when recommending international savings and investment products to their clients
Better value For CustomersMore long-term
relationships withdistributors
A more visible profile in the marketExcellent
customer service
Market leading online systems
Motivated & engaged workforce
Strategic objectivesOur Business Strategy
Hansard Europe
• Regulatory assets at 30 June 2015: £15.4m (2014: £13.4m)
• Restriction on dividend distributions linked to litigation resolution
• Outstanding writs totalling £8.8m (2014: £5.2m) - Belgium, Italy and Madoff
• One large new case received at end of year considered speculative and will be robustly defended
• Tactical settlement in some instances where makes financial sense
Capital
Litigation
Update
Operating Model
• Dublin based subsidiary which wrote European business. In run-off since 30 June 2013
• Outsourcing of administration and finance activities to head office in Isle of Man operating successfully and efficiently
• Further cost savings achievable in future over time
Results – FY 2015Results – FY 2015
Our Business StrategyOur Business Strategy
New Business PlansNew Business Plans
Introduction & OverviewIntroduction & Overview
SummarySummary
QuestionsQuestions
Results – Full Year 2015
FY 2015 FY 2014
New business sales – PVNBP £60.6m £83.0mNew business margin (6.2)% 4.0 %Operating cash surplus £24.3m £37.8mUnderlying IFRS profit after tax £12.0m £14.7mIFRS profit after tax £14.9m £8.3m
EEV Operating loss after tax (£6.3m) (£6.6m)
Final dividend per share 5.25p 5.00p
FY 2015 FY 2014European Embedded Value £195m £204mAssets Under Administration £907m £944m
Summary Results – FY 2015Results – FY2015
Profitable New Business
FY 2015 FY 2014
Present Value of New Business Premiums £m £m
Regular premiums 36.8 63.7
Single premium 23.8 19.3
PVNBP 60.6 83.0
Annual Premium Equivalent (“APE”) 9.7 14.3
New Business Margin (PVNBP basis, after tax)
(6.2)% 4.0 %
Results – FY 2015
Margin on new business negative in FY 2015 due to insufficient sales volumes in 2015
Margin on new business negative in FY 2015 due to insufficient sales volumes in 2015
RP comparisons continue to be impacted by loss of Japanese distribution.SP’s increasingthrough more competitive pricing.
RP comparisons continue to be impacted by loss of Japanese distribution.SP’s increasingthrough more competitive pricing.
FY 2015 FY 2014
£m £m
Operating cash surplus 24.3 37.8
Interest and other income 1.0 1.0
Cash inflow 25.3 38.8
Investment in new business (8.6) (15.4)
Corporation tax received / (paid) 0.2 (0.2)
Capital expenditure (0.2) (1.4)
Net Cash inflow before dividends 16.7 21.8
Dividends paid (11.7) (11.2)
Net Cash flow for the year 5.0 10.6
Cash flows support investment in new business, strategic development and dividends
Positive Operating Cash FlowsResults – FY 2015
24.3
0
10
20
30
40
50
2011 2012 2013 2014 2015
£M
Operating cash surplus in year ended 30 June
80.9
0
20
40
60
80
100
2011 2012 2013 2014 2015£M
Shareholder cash at 30 June
Free Cash
FY 2015 FY 2014
£m £m
Total Group cash + deposit balances 80.9 78.5
Net shareholder payables (2.1) (7.8)
Policyholder claims payable (17.3) (19.7)
Regulatory reserves (9.0) (9.0)
Minimum regulatory capital * (10.8) (11.5)
41.7 30.5
Regulatory capital currently restricted within HEL (10.2) (7.5)
“Free” Group cash + deposit balances 31.5 23.0
Results – FY 2015
Headline cash balance is allocated to a number of constituents before true free cash can be identified.
* Minimum regulatory capital taken as 200% of amount needed to continue in operation.Includes capital requirements in Isle of Man, Ireland and Labuan.
HIL & HEL AuA DevelopmentResults – FY 2015
HIL: Steady AuAafter effects of global financial crisis worked through.
HEL: Expected decline after being placed in run-off in 2013.
HIL: Steady AuAafter effects of global financial crisis worked through.
HEL: Expected decline after being placed in run-off in 2013.
700 705742 719
207239
286314
0
100
200
300
400
500
600
700
800
2015 2014 2013 2012
AuA
£M
Year
HIL and HEL AuA 5 year trend
HIL HEL
FY 2015 FY 2014
£m £m
Fees and commissions 52.6 55.2
Investment and other income 1.4 0.2
54.0 55.4
Origination costs (20.1) (21.2)
Administrative expenses before settlements and discontinued activities
(21.9) (19.5)
12.0 14.7
CEC settlement, litigation settlements and discontinued activities
2.9 (6.4)
Profit for the period before taxation 14.9 8.3
Tax - -
Profit for the period 14.9 8.3
Abridged Income Statement - IFRS
Fee income declining as HEL book reduces and lower initial fees in HIL.
Administrative expenses include strategic development costs, increased compliance costs and general inflation.
Exceptional items in 2015 consist of the £3m write-back on the CEC provision.
Fee income declining as HEL book reduces and lower initial fees in HIL.
Administrative expenses include strategic development costs, increased compliance costs and general inflation.
Exceptional items in 2015 consist of the £3m write-back on the CEC provision.
Results – FY 2015
FY 2015£m
FY 2014 £m
Deferred origination costs 113.5 123.9
Other assets 6.9 7.3
Shareholder cash and bank deposits 80.9 78.5
Total assets 201.3 209.7
Deferred income 137.6 141.2
Other payables 23.6 31.6
161.2 172.8
Net assets 40.1 36.9
Shareholders’ Equity 40.1 36.9
IFRS Balance Sheet
Strong level of shareholders’ funds post dividend payments
Results – FY 2015
113.5
100105110115120125130135
2011 2012 2013 2014 2015
£M
Deferred Origination Costs at 30 June
137.6
115120125130135140145
2011 2012 2013 2014 2015
£M
Deferred Income Reserve at 30 June
EEV Balance Sheet
Future profits are converting to cash at a higher rate than new business being added.Change in EEV year on year includes pay out of £11.7m dividends.
EEV per share = 143p (2014: 149p)
Future profits are converting to cash at a higher rate than new business being added.Change in EEV year on year includes pay out of £11.7m dividends.
EEV per share = 143p (2014: 149p)
FY 2015
FY 2014
£m £m Free surplus 36.5 28.3Required Capital 27.0 25.1Net Worth 63.5 53.4
Value of Future Profits 131.5 150.4
European Embedded Value 195.0 203.8
Results – FY 2015
131.5
63.5
0
100
200
300
2011 2012 2013 2014 2015
£m
EEV balance sheet as at 30 June
VIF Net Worth
FY 2015£m
FY 2014£m
New business contribution (3.7) 3.3
Expected return 1.8 1.5
Experience variances 2.6 (6.7)
Assumption and other changes (7.0) (4.7)
EEV operating loss after tax (6.3) (6.6)
Investment return variances 4.3 (8.2)
Economic assumption changes 4.9 4.1
EEV profit/(loss) after tax 2.9 (10.7)
Negative new business contribution is due to low volumes of new business.
Assumption changes reflect reduced numbers of policies available to cover future expenses.
Experience variances include £3m positive write-back of CEC provision.
EEV return impacted by new business shortfallResults – FY 2015
Results – FY 2015Results – FY 2015
Our Business StrategyOur Business Strategy
Progress in New Business StrategyProgress in New Business Strategy
Introduction & OverviewIntroduction & Overview
SummarySummary
QuestionsQuestions
Progress on New Business Strategy
Rebuilt Sales Team
Refreshed All Products
Increased Market
Awareness
Rebuilding Distribution
Enhanced OnLine systems
Activity since launch of strategy
More long-term relationships with distributors
The Strategy requires a more organised, more closely managed & monitored sales team to ensure the entire business can anticipate where & when resources are required to support our growth
Sales Team may look different in the future dependent on how quickly the anticipated growth becomes real
Rebuilt sales team – key execution levers
2 Recruitment ü21 Sizing of target sales
structure & capacities ü1
3 Training & Development ü3
4 Remuneration ü45 Sales force
management ü5
Global Sales
Latin AmericaLes Wong
Rest of the World
Rebuilt sales team – Current structure
Account Executives
1 Account Executive
Account Executives
3 Account Executives
Middle East & Africa
Far East
Account Executives
6 AccountExecutives
Rest of the World
AccountExecutives
2 Account Executives
New business in 2013 (excluding Japan) was introduced by 71 active* brokers.
*Active brokers means all brokers that produced more than £10k NICC
New business in 2015 (excluding Japan) was introduced by 118 active* brokers.
Capturing strong market opportunitiesRebuilding distribution
Rebuilding Distribution (since July 1st 2013)
+ 12TOB
+ 5TOB
+ 32TOB
+ 10TOB
+ 19TOB
Rest of the World
Latin America
North Asia
S.E Asia
M.E & Africa
Events
NewProducts
NewProducts
NewProducts
• New Contractual and Non Contractual Savings Plans• New Portfolio Bond launched in February 2015
• Average number of applications per month up 92%• Average new premiums per month up 115%
• Completes initial refresh of all products
• 120 new funds added since March 2014 including a range of risk rated portfolios
• 9 new Shariah compliant funds• Continue to add funds that add value to the proposition of 180 funds
• QROPs Bureau now give technical support to Hansard and IFAs for QROPs / SIPPS business
• Agreements in place with 23 Trust Companies for QROPs / SIPPS business
NewFundsNew
FundsNew
Funds
NewServices
NewServices
NewServices
Better value for clientsProposition improvements over the last 12 months
Events
Brand• Refreshed Brand• Refreshed Corporate website – More changes to come• Refreshed Literature
• New Hansard OnLine Presentation• International Adviser – Advertisements and events• Local marketing – including IOM• New Corporate and Product presentations
Promotion
More Visible profile in the marketMarketing improvements over the last 12 months
More Visible profile in the marketNew corporate web site
QROPS launch/on-going promotion
Targeted email campaigns
Industry conference, launch presentation (Dubai & KL)
Trade publications, advertorials
Dedicated QROPS
Microsite
Advertising to an international audience
Raising local profile
On-going PR activity
Digital trade advertising
Promotional Microsites
Corporate LinkedIn page
• New languages
Market leading OnLine systemsSystem improvements over the last 12 months
• New Hansard OnLine Presentation
• New languages
• Refreshing Client and Broker Sites
• Hansard OnLine “Lite”
• Payment card processing
• Unit Fund Centre on client sites
• Fund switching for client sites
• Broker hierarchy
• New servers
• New web site in development
• Online Change of Personal and Tax Details
Activity since launch of strategy
Rebuilt Sales Team
Refreshed All Products
Increased Market
Awareness
Rebuilding Distribution
Enhanced OnLine systems
Activity since launch of strategy
Summary
Product refresh and internal reorganisations
complete
Indications from the past and current quarter that new
business levels have turned a corner
Infrastructure highly leverageable – needs
additional scale to reap the benefits
Several large closed-book litigation cases
will be tied up for some time but gross
claims levels generally seen as
speculative
Continued strong cash generation from
generally a stable, regular premium
portfolio
Underlying IFRS profit of £12.0m (2014:
£14.7m) excl. write back of CEC provision
of £3.0m
Increased final dividend of 5.25p per
share, in line with guidance
Summary
Q&A
Appendices
2015 Regional Sales Activities – North AsiaCapturing strong market opportunities
Business Development
Business Development
Terms of BusinessCommercial Deals
Successes
Terms of BusinessCommercial Deals
Successes
Business Development
Terms of BusinessCommercial Deals
Successes
• 19 new TOB• 10 TOB in relation to China
business• Reinvigorating expatriate TOBs• Recruited 3 new Account
Executives
• Korea• Taiwan fly to buy• China based expatriate IFAs
2015 Regional Sales Activities – South East AsiaCapturing strong market opportunities
• 10 new TOB • New Malaysian HNW bank
distribution agreement• Reinvigorating existing expatriate
accounts around the region• Recruited new Account Executive
• Malaysian local bank Negara-licenced brokers
• South-East Asia expatriate brokers• A further retail bank distribution
agreement sought
Business Development
Terms of BusinessCommercial Deals
Successes
2015 Regional Sales Activities – M.E & AfricaCapturing strong market opportunities
Business Development
Business Development
Terms of BusinessCommercial Deals
Successes
Terms of BusinessCommercial Deals
Successes
Business Development
Terms of BusinessCommercial Deals
Successes
• 32 new TOB signed• Major NRI distributors signed• Reinvigoration of Expatriate TOBs• QROPs deals in place
• More Shariah compliant funds added to support target market
• Considering regulatory options• Developing Arabic speaking
distribution
Business Development
Business Development
Terms of BusinessCommercial Deals
Successes
Terms of BusinessCommercial Deals
Successes
Business Development
Terms of BusinessCommercial Deals
Successes
2015 Regional Sales Activities – Latin AmericaCapturing strong market opportunities
• 5 new TOB• Many expatriate and local TOB
revived - new terms for the new products
• Recruited new Account Executive
• Uphold market-leading position through increased support
• Continue to develop local and expatriate brokers around the region
• Fund Portfolios developed for largest Latin America broker
2015 Regional Sales Activities – Rest of WorldCapturing strong market opportunities
Business Development
Business Development
Terms of BusinessCommercial Deals
Successes
Terms of BusinessCommercial Deals
Successes
Business Development
Terms of BusinessCommercial Deals
Successes
• 12 new TOB• 4 TOBs in relation to Russia for
Expatriate Business• Recruited 2 Account Executives
• Reinvigorating expatriate broker connections
• Global expatriate broker relationships
• Existing Business Book
Appendix
BUSINESS MODEL
UNDERLYING INVESTMENTS
INTERNATIONAL NETWORK OF INTERMEDIARIES
Investment within a Hansard life assurance wrapper
Hansard reinsures the life insurance risk
Hansard OnLine
Hansard OnLine
INTERNATIONAL POLICYHOLDERS
ClientFunds
ClientFunds
Policy retention drives feesand commissions receivable
£907m AuA at FY 2015 (FY 2014: £944m)
IFAs / Private Banks / Other Financial Institutions
High net worth, mass affluent and expatriate segments
Hansard OnLine supports IFA / policyholder needs
Business Model