building healthier workplaces national standard on ... · 2 / 3 the mental health commission of...

15
2/1/2013 1 Building Healthier Workplaces National Standard on Psychological Health and Safety in the Workplace Webinar: Tuesday, January 29, 2013 12:00 PM ET Mental Health Commission of Canada / 2 Today’s speakers Louise Bradley, President and CEO, Mental Health Commission of Canada Charles Bruce, Chair, MHCC’s Workforce Advisory Committee & CEO of the Nova Scotia Public Service Long Term Disability Plan Trust Fund Host: Nujma Bond Director, Communications, Mental Health Commission of Canada

Upload: others

Post on 19-Jul-2020

3 views

Category:

Documents


0 download

TRANSCRIPT

Page 1: Building Healthier Workplaces National Standard on ... · 2 / 3 The Mental Health Commission of Canada Who are we? / 4 Workplace and Strategy •Creating mentally healthy workplaces

2/1/2013

1

Building Healthier Workplaces National Standard on Psychological Health and Safety in the Workplace Webinar: Tuesday, January 29, 2013 12:00 PM ET

Mental Health Commission of Canada

/ 2

Today’s speakers

Louise Bradley, President and CEO, Mental Health Commission of Canada

Charles Bruce, Chair, MHCC’s Workforce Advisory Committee & CEO of the Nova Scotia Public Service Long Term Disability Plan Trust Fund

Host: Nujma Bond Director, Communications, Mental Health Commission of Canada

Page 2: Building Healthier Workplaces National Standard on ... · 2 / 3 The Mental Health Commission of Canada Who are we? / 4 Workplace and Strategy •Creating mentally healthy workplaces

2/1/2013

2

/ 3

The Mental Health Commission of Canada

Who are we?

/ 4

Workplace and Strategy

•Creating mentally healthy workplaces •Improving access to income support programs and strengthen those supports •Removing barriers to pursuing education and obtaining or returning to work •Upholding the rights of people living with mental health problems and illnesses

Page 3: Building Healthier Workplaces National Standard on ... · 2 / 3 The Mental Health Commission of Canada Who are we? / 4 Workplace and Strategy •Creating mentally healthy workplaces

2/1/2013

3

/ 5

/ 6

Factors that lead to a psychologically unsafe workplace

1. Job demands and requirements of effort

2. Job control or influence

3. Reward (praise, recognition, credit)

4. Fairness

5. Support

Page 4: Building Healthier Workplaces National Standard on ... · 2 / 3 The Mental Health Commission of Canada Who are we? / 4 Workplace and Strategy •Creating mentally healthy workplaces

2/1/2013

4

/ 7

/ 8

A loss of $50 billion a year

Page 5: Building Healthier Workplaces National Standard on ... · 2 / 3 The Mental Health Commission of Canada Who are we? / 4 Workplace and Strategy •Creating mentally healthy workplaces

2/1/2013

5

/ 9

Background

• Global Business and Economic Roundtable on Addiction and Mental Health

• Martin Shain, PhD – seven areas of law trending towards employers’ increasing responsibility

• Consensus Conference (2009) of business, labour, clinicians and other stakeholders

• Vancouver, BC (2010) group : seek information about providing a psychologically safe workplace

• Technical committee established (2011)

• Standard released January 16, 2013

/ 10

Technical Committee

Volunteer experts from 5 interest categories:

- Organizational interest

- Employee interest

- Service provider interest

- General interest

- Regulator/Insurance/Policy interest

Page 6: Building Healthier Workplaces National Standard on ... · 2 / 3 The Mental Health Commission of Canada Who are we? / 4 Workplace and Strategy •Creating mentally healthy workplaces

2/1/2013

6

/ 11

Who Developed the Standard?

COLLABORATORS

FUNDING PARTNERS

/ 12

Page 7: Building Healthier Workplaces National Standard on ... · 2 / 3 The Mental Health Commission of Canada Who are we? / 4 Workplace and Strategy •Creating mentally healthy workplaces

2/1/2013

7

/ 13

1. Psychological support

Thirteen psychosocial factors

3. Clear leadership & expectations

5. Psychological competencies and requirements

2. Organizational culture

4. Civility & respect

6. Growth & development

7. Recognition and reward 8. Involvement and influence

9. Workload management 10. Engagement 11. Balance

12. Psychological protection 13. Protection of physical safety

/ 14

What is the purpose of the Standard?

Provides a framework to create and continually improve workplaces, striving to make them psychologically healthy and safe.

Provides guidance on putting into place a documented and systematic approach:

• Establish a psychological health and safety management system (PHS)

• Establish a management review to measure progress

Page 8: Building Healthier Workplaces National Standard on ... · 2 / 3 The Mental Health Commission of Canada Who are we? / 4 Workplace and Strategy •Creating mentally healthy workplaces

2/1/2013

8

/ 15

Standard contents Commitment, leadership and participation

Implementation

Evaluation and corrective action

Management review

Planning

Annexes

/ 16

•Roles and responsibilities

•Worker consultation

•Inclusive policy and process development

•Confidentiality

Commitment, leadership and participation

Page 9: Building Healthier Workplaces National Standard on ... · 2 / 3 The Mental Health Commission of Canada Who are we? / 4 Workplace and Strategy •Creating mentally healthy workplaces

2/1/2013

9

/ 17

• Identify hazards and risks

•Process and review

•Data collection

•Diversity

•Objectives and targets

•Managing change

Planning

/ 18

•Infrastructure and resources

•Preventive and protective measures

•Education, awareness, communication

•Sponsorship, engagement, change management

Implementation

Page 10: Building Healthier Workplaces National Standard on ... · 2 / 3 The Mental Health Commission of Canada Who are we? / 4 Workplace and Strategy •Creating mentally healthy workplaces

2/1/2013

10

/ 19

•Implementation governance

•Competence and training

•Critical event preparedness

•Reporting and investigations

•External parties

Implementation (continued)

/ 20

•Monitoring and measurement

• Internal audits

•Preventive and corrective action

Evaluation and corrective action

Page 11: Building Healthier Workplaces National Standard on ... · 2 / 3 The Mental Health Commission of Canada Who are we? / 4 Workplace and Strategy •Creating mentally healthy workplaces

2/1/2013

11

/ 21

•Review process

•Outcome of the review process

Management review

/ 22

A. Additional background information

B. Resources for building a PHS framework

C. Sample implementation methods

D. Implementation scenarios for small and large enterprises

Annexes

Page 12: Building Healthier Workplaces National Standard on ... · 2 / 3 The Mental Health Commission of Canada Who are we? / 4 Workplace and Strategy •Creating mentally healthy workplaces

2/1/2013

12

/ 23

E. Sample audit tool

F. Discussion of relevant legislation or regulation

G. Related standards and guides

Annexes (continued)

/ 24

Where can you find the standard?

CSA’s website:

www.csa.ca/z1003

BNQ’s website:

www.bnq.qc.ca

Page 13: Building Healthier Workplaces National Standard on ... · 2 / 3 The Mental Health Commission of Canada Who are we? / 4 Workplace and Strategy •Creating mentally healthy workplaces

2/1/2013

13

/ 25

What can your organization do?

• Read the Standard and the annexes

• Engage senior management and other key leaders

• Ensure you have a champion

• Use available tools to assess your current situation

• Develop a policy statement around workplace psychological health and safety

• Take advantage of other tools such as the Action Guide for Employers and Mental Health First Aid

/ 26

Psychological Health & Safety: An Action Guide for Employers

Available at no cost at: http://www.mentalhealthcommission.ca/

Page 14: Building Healthier Workplaces National Standard on ... · 2 / 3 The Mental Health Commission of Canada Who are we? / 4 Workplace and Strategy •Creating mentally healthy workplaces

2/1/2013

14

/ 27

What is Mental Health First Aid Canada?

• Two day course

• Literacy in the basics of mental illness and mental health problems

• How to provide initial help during a mental health crisis

• Guide colleague towards appropriate professional help

For more information on MHFA Canada, please visit our website:

www.mentalhealthfirstaid.ca

/ 28

Page 15: Building Healthier Workplaces National Standard on ... · 2 / 3 The Mental Health Commission of Canada Who are we? / 4 Workplace and Strategy •Creating mentally healthy workplaces

2/1/2013

15

/ 29

Thank you!

Contact: Sapna Mahajan: [email protected]

Visit: www.mentalhealthcommission.ca

Follow us:

The views represented herein solely represent the views of the Mental Health Commission of Canada. Production of this document is made possible through a financial contribution from Health Canada.

Les opinions exprimées aux présentes sont celles de la Commission de la santé mentale du Canada. La production de ce document a été rendue possible grâce à la contribution financière de Santé Canada.