building modern work environments - nasact · 2020-04-21 · building modern work environments...
TRANSCRIPT
Building Modern Work Environments
“we must attract and retain talent by adopting innovative workplace strategies that support the state’s organizational mission, flexibility, and mobility in the workplace; create modern work environments; and reflect organizational cultures that align with the changing expectations of employees and our customers…”Governor Jay Inslee, Executive Order 16-07
YOUR PRESENTERSCarol Schwinne Robin VazquezState of GeorgiaDepartment of Audits and AccountsDirector of Administration
State of Washington Office of Financial Management –State HRWorkforce Strategies Section Chief
Presentation Focus The Workplace◦ Physical workspace◦ Well-being of Employee
Technology◦ Hardware◦ Software
Freedom of Mobility Other Considerations
Policies◦ Flexible Scheduling◦ Telework and Mobile Work◦ Infants at Work
Engagement Culture◦ Feedback culture of coaching
and continuous improvement
There will be time for discussion toward the end of the presentation
A Modern Workspace Evolves over time as the needs of the
organization and its people change; Real estate is optimized; There is a focus on employee wellbeing; Since the needs of the employees are not the
same, the space is not all the same; and Intended to foster high levels of employee
engagement
Cognitive
EmotionalPhysical
Wellbeing
Key Principle #1
Design a workplace that supports employee wellbeing
Key Principle #1Be Healthier: Support Movement; good
posture; comfort
Think Better: Support the need for rejuvenation where teams and individuals
can think clearly and solve problems
Feel Better: Support the social nature of work by creating spaces that nurture a
sense of belonging
Physical
Cognitive
Emotional
Presence
PrivacyPosture
Key Principle #2
Create a Range of Options within the Workplace
Ecosystem of Spaces
Key Principle #2Movement + Variety: Encourage regular
movement and offer options for people to work
Digital +Analog; Physical + Virtual: Spaces should enable quality interaction for those
present and those virtual
Focus + Rejuvenation: Workspaces should provide places that offer varying ways to
achieve privacy
Posture
Presence
Privacy
Our Collaboration Space
Our Workspace
Our Space for Relaxation
Have the Right Technology Stay up-to-date with technology
Don’t assume everyone needs the same technology
Allow for mobile technology
Ensure resources are easy to find and access
Find new ways to get your message across –podcasts, twitter, etc.
Use Skype, Teams, Zoom
Freedom of Mobility Work where you need to get the job done most
efficiently, both in and out of the office
Easy access to technology wherever you work◦ VPNs◦ Agency mobile devices to support productivity◦ Electronic workpapers
Dress for your Day – rather than be bound by a strict dress code
Communication is essential when operating with a mobile workforce
Other tools and considerations: Supporting a healthy workplace On-site gym
Making healthy snack options available to team
Allow staff time to walk each day
Ergonomic furniture
Attendance Check
Modern Work Policies Flexible Scheduling
Telework and Mobile work
Infants at Work
Flexible Scheduling: A Way to Balance Work and Life
Allows balance of personal and family obligations with their work
Can also reduce your facilities footprint, as well as reducing traffic on the roads and demand on parking infrastructure.
“…(T)hese strategies are proven to empower employees to be productive, regardless of location and time…” – Executive Order 16-07
Telework: Changing how we think about “the workplace”
Increasing telework requires agency support and mutual trust. Equipment, training and connectivity are all important, but without addressing workplace culture, the benefits of telework won’t manifest
“…(U)sing technology to support a mobile workforce will allow us to be more adaptive and responsive to customers…” –Executive Order 16-07
Telework can increase responsiveness, productivity and employee engagement.
Infants at Work: Bringing babies into WA state workplaces since 2015 Parents bring infants to
work between the ages of 6 weeks and 6 - 9 months.
24 state agencies have an IAW policy
Now a recruitment tool
“…(T)o be an employer of choice and better support the needs of multiple generations, we must provide flexibility in how, when, and where work gets done so that employees can have work/life balance…” – Executive Order 16-07
IAW: Benefits for the Employer and Worker Employees may choose to return to
work sooner Increased retention Increased employee loyalty Morale booster Lower health care costs and less
sick leave used“This program supports a positive work/life balance, honors the employee’s contribution to the department, and shows that the department practices what we encourage in our communities; supporting parent and infant bonding, parental well-being, healthy infant development, and breastfeeding.”- Dept of Health website
How can a modern work policy affect employee engagement?
A Policy-Driven Modern Workplace
Infants at Work•Supports families•Improves retention•Health benefits to employees and
babies
Telework and Mobile Work•Increases responsiveness•Drives performance focus•Requires active support and trust
Flexible Scheduling•Increases productivity•Improves work-life balance for many•Amplifies the benefits of telework
A modern workplace views an employee as a human being and individual.
It allows flexibility and provides support, so workers are more productive and engaged in their work.
A Word on COVID-19Never have modern work strategies been more necessary and valuable than right now.
“…(M)obile work, telework, and flexible work hours provide state government the ability to be resilient and responsive during emergencies and natural disasters…” – Executive Order 16-07
Discussion What does your
organization to do to better support the modern office concept and ensure continued productivity?
What impact has COVID-19 had on your workplaces?
What have you learned?