Building Systems to Support High Impact

Practices

Dr. Kimberly Bogle Jubinville – Associate Dean, School of Business

Jane Yerrington – Assistant Dean, Academic AffairsJulia Lee – Associate Director of Institutional Research

University College – Southern New Hampshire University

Alyssa Czanrnecki-Duplisssie – Director of Graduate Program

Van Loan School - Endicott College

Outline

• Introduction/Organization/Background

• Explanation of Services and Systems

• Discussion/Questions

• Understanding the questions to ask and how to start development, without resources to build systems

• Discussion/Questions

Introduction

• Small Liberal Arts College in New England – which is part of a larger University with diverse units

• Graduate School – associated with a small residential New England College

• Charge at both and resources at both• Explanation and discussion on building systems

to track, implement and understand the impact of new strategic initiatives on one traditional college unit within the University.

• Explanation and discussion on the initial steps in how to build a system attached to a university which has limited alignment.

Setting the Stage …

• Strategic Planning• In the middle of the process

OR• The driving Force

• Accreditation and Site Visits• Incorporation

• Roles and Responsibilities• Incorporate into existing role(s) … • New Resources …

Positions & Services

• Processes in place to streamline administrative duties• Comprehensive coding

• Relationship development

• Office moves/consolidation

• Creation of new positions/programs• Dean of Student Success

• Director of Learning Assessment

• Degree in Three (DiT)

• Implementation of new processes • Course Scheduling Inventory (CSI)

• Advising

• ITS

• Behavioral Intervention Team (BHI)

• The Learning Center

• Career Development Center

• Implementation of new software/systems• Digital Measures

• Advocate

• Customer Relationship Management (CRM)

• Curriculum and Policy Management

Systems & Reporting

• Need for high quality and defensible data to better evaluate high impact practices and interventions.

• From anecdotal/decentralized reporting from multiple business and academic units to a central unit with specialized functions to manage report requests.

• Standardized reports made available in a central location. Automated processes

increased efficiency.

• Additional functionality added to create interactive reports

Systems & Reporting

Institutional Research Portal

Systems & Reporting

Interactive Academic Dashboard

Systems & ReportingCurrent projects include:

•On-going research based on results from initiatives such as the Course Schedule Inventory

•Summary Report on High Impact Practices (in collaboration with the Dean of Student Success)

Discussion

• Questions

• Break-out Discussion• Where is your organization in this process?• Questions to bring back campus and consider

Building from the ground-up

Places to begin …. • Curriculum

• Accreditation – Self Study & Site Visit

• Strategic Plan

Operations• Student support services

• Additional staff assistance

• Marketing

• Scheduling

• Faculty management/workload

• Systems

• Data analysis

• Inquiry management

• Forecasting

• New LMS

Discussion

• Questions

• Where to begin? • Join with other activities currently on campus.• Stakeholders ….

Question & Comments

If you would like a copy of this presentation please Email: j.yerrington@snhu.edu

THANK YOU!