building the future - shtokman.ru file1 sdag international seminar arkhangelsk september 2010 total...

1 SDAG International Seminar Arkhangelsk september 2010 TOTAL E&P Russie / DH / JPL

Building the FutureTOTAL experience in Training

SDAG International Seminar Arkhangelsk september 2010


Agenda

Context & Challenge

TOTAL Training approach

Training in TOTAL Internal Training

Professional Passport and training Path

On the Job Training and Customised Training

New learning Methods

Training Management for Major project

Zoom on YLNG Training Project

3 SDAG International Seminar Arkhangelsk september 2010 TOTAL E&P Russie / DH / JPL3

Source : UN, World Population Prospects. IEA. TotalOECDNon-OECD

Energy demandPopulation

Average growth/year2005-2030

1%

2

4

6

8

10

1980 2005 2030

Billions

1.2%

0.2%

MBoe/d

50

100

150

200

250

300

350

1980 2005 2030

1.2%

1.8%

1.7%

0.6%

…driven by population growth and economic development

World energy demand is set to increase…


For Oil &Gas projects, many challenges with impact on HR and training

Recent discoveries have been made possible by technological progress

Projects need an increased efficiency (integration) from all disciplines.

More internationalisation and sustainable development.

Worldwide ageing of O&G manpower.

Training is a key leverage to face Oil & Gas industry challenges


Total Oil Production

Total Other E&P activities

Developing competencies of more than 14 500 Oil & Gas staff, 80 different nationalities, located Worldwide

Development is worldwide … and training as well


For TOTAL it means a strong focus on Training in order to …

Develop competencies to face the new technical issues

Preserve and consolidate high level know-how on new technologies

Develop skills of the increasing number of new employees

Facilitate the fastening access to competencies

Participate to internationalization by providing training adapted to the local context

Transfer locally Oil & Gas Know-How in a sustainable way

Capitalize experience and develop Knowledge management

Training is increasingly perceived as a strategic focus


TOTAL Training Approach

7 - EP/RHCI/GC/FOR February 2007

8 SDAG International Seminar Arkhangelsk september 2010 TOTAL E&P Russie / DH / JPL8 TOTAL - Joseph REGONNE - TEP Syria - March 2010

Our Training Strategy

Equal access to training Local applications in subsidiaries Courses that can be exported to subsidiaries External partnerships

Coordinate and harmonise programme content Consistent messages Generic, effective training courses

Standardise the common training methods and processes E&P Training Management System E&P Training Campaign

Sharing the same tools A common system of training assessment

Un Référentiel pour la Formation EP : exemples …

Des méthodes et des outils partagés Siège et FilialesDes méthodes et des outils partagés Siège et Filiales

Tool Box :•Procédure d’inscription en stage : Siège et Filiales

•Procédure d’évaluation des formations

Politique Formation :•Engagement

•Principes d’actions : collectif/Individuel

Company Rules :•Ingénierie Formation

•Organisation et standard formation

Guides et Manuels :•Indicateurs de pilotage de la formation

•Audit des contracteurs de la formation

Spécifications Générales :•Management de la formation : interne et externe

•Habilitation des formateurs

Equity, Effectiveness and Quality and INTERNATIONALIZATION at the heart of our strategy


Training has enlarged ambitions which go beyond the classic training objectives

Integrate new employees both locally and worldwide, e.g., Total Together – a two-week induction programme held in France for new-hires

Standardise skill levels across the Group, e.g., Geosciences passport – personalised training path for new GSR hires :

technical training over a 3-5 year period, implemented in HQ and large subsidiaries

Enforce Management Training Path Technical Oil & Gas and HSE Seminars and Training International Training Path : organized for prospective Middle and Top Managers Executive Management Seminars : dedicated to Top Executives from TOTAL subsidiaries and

Partner Companies, designed by TOTAL University with its partners such as : H.E.C, E.N.S.P.M., Oxford Nusiness School, M.I.T.

Respond to host-country expectations in term of technical training and knowledge transfer Sustainable relationships with schools and universities Academic training programs with local universities, Total Professor Associated Customised training for NOC/OPCO personnel – On-the-Job Training Local training centres for development projects


A standardised set of tools, methodologies and processes

10

Identify Needs

Create Annual Plan

Involve Training Sessions

Assess Performance

Training Strategy : Orientation and OrganisationTraining Strategy : Orientation and OrganisationTraining Strategy : Orientation and Organisation

• Training Policies & Orientations• Training Organisation

• Annual appraisal• Training Campaign• Manpower Studies

• Training paths• Training Plan• Link with training

Catalogue

• Induction program• Traditional training• Distance training• On the job training

• Effectiveness of training programs

• Updating continuously training courses

• Benchmarking

• Training Management System• Training Studies• Competency Models: TotalSkills


Training Activities

11 - EP/RHCI/GC/FOR February 2007


Training Courses580 different training Course on every subject matter

Including every subject matter Technical: Geosciences, Operations, Project … Finance, Computer Science, Legal, HR HSE Personal development and management Languages

Organised on a site or in a given country and based on specifications developed at the Corporate level.

Bring together participants from all over the world, regardless of their origins or activities

These courses may be adapted for specific needs for our subsidiaries, partners, National Oil Companies, …

Deliverable locally, by Total Experts and also in Head Quarter

Local Course International Course in HQ

Architecture Drilling and Wells Projects and Construction Field Operations Technology Contracts and Procurement Logistics Safety and Environment ...

Architecture Drilling and Wells Projects and Construction Field Operations Technology Contracts and Procurement Logistics Safety and Environment ...


Training Passport for GeosciencesA personal Training Path to reach expected skills

Starting from different level, reaching strong similar

competency baseInitial Skills

Expected Skills

PersonalizedPersonalizedTrainingTraining

PathPath

Actuel Nouv Actuel NouvDescription/contenu des modules formation Compétences métiers GSR jours jours sem sem Animation Responsable

1 Intégration, connaissance du Groupe MH LouvardGroupe 0,5 0.5 DRHC (RHCI)Groupe 3 3 1 DRHCEP 2 2 1 RHCIGSR 2 2 1 GSRNombre de jours total: 7,5 3 1

2 Développement personnel MH LouvardTravail en équipes 5 5 1 DRHC (RHCI)LanguesNombre de jours total: 5 1 1

3 HSE 291 HSE0,5 0.5 Dir. SE Dir. SE4 5 1 MTS, extérieur D Albert

Nombre de jours total: 4,5 1 1

4 Géophysique, fondamentaux W BeydounTopo-carto 330, 292 Topo, géodésie 1 1 1 ASI B Flacelière

1 1 B FlacelièreAcquisition sismique 5 1 MTS G Jeangeot

préparation 101 Prépar Op Sismiquesupervision 102 Superv Op Sismiqueterrain 5 1 MTS G Jeangeot

Traitement sismiqueconventionnel 111 TS conventionnel 5 1 MTS A Melois

traitements spécifiques 5 A Melois/A Cacheux2,5 2.5 1 MTS J Arnaud

imagerie / vitesses 112 TS imagerie 2,5 2.5 MTS C Lafondimpact du traitement sur l'interprétation 5 5 1 MTS/ISS A Melois

Méthodes non sismiques 130 MP 3 1 PN S RusselNombre de jours total: 12 9 4

5 Diagraphies JC Chermette /J TachetBases diagraphies 2xx Geol puits 5 5 1 COP M Coudeyre

Nombre de jours total: 5 1 1

6 Outils d'interprétation JM LebourgeoisSismage 5 5 1 ISS N KeskesGeoquest 5 5 1 ASILandmark 5 5 1 ASINombre de jours total: 15 3 3

7 Géologie (terrain) H LecanuBases de géologie (tectonique et sédimentation) 5 5 1

Nombre de jours total: 5 2 2

Nouveaux stages Parcours types:Stages existants P1 P2 P3 Commentaires

Présentation du Groupe 0,5Découvrir le Groupe et son environnement stratégique 3 3Intégration DGEP 2 2Intégration GSR 2 2

Travailler en équipe 5 5 Ce stage est-il nécessaire pour ceux qui ont déjà une petite expérience?Niveau 3 en anglais demandé avant expatriation

^^

Sensibilisation 0,5 Prévu pour tout le personnel GSR, en 2003Milieu isolé 4 4 Approfondir, et inclure dans un stage d'acquisition ?

Initiation à la géodésie 1 Message fort sur importance topo-carto, à diffuserInitiation au positionnement 1

Acquisition (faisabilité, préparation, supervision) 5 avec l'ENSPM ?

Expérience terrain (terre, ou mer) 5 5

TS conventionnel 4 avec CEFOGA ? Incluant corrections statiques, DP

Traitements spécifiques 5 5Vitesses 2,5 2,5Imagerie sismique 2,5 2,5Impact du traitement sismique sur l'interprétation 5 5

Méthodes non sismiques 2 avec l'ENSPM?

Bases diagraphies 5 à revoir, avec ENSPM?

Interprétation à partir de Sismage Recherche 5 5SCHLUMBERGER, ou LANDMARK (bases) 5 5 L'un ou l'autre, à une date choisie pour mise en application immédiateapprofondissement 5 5 A une date choisie en fonction des besoins et de leur mise en application

Destiné en priorité à des personnes n'ayant jamais mis les pieds sur le terrainBases de géologie (terrain) 5 A choisir parmi les stages existants

A faire le plus tôt possible

8 Interprétation géologie /géophysique 5 1 J Marrauld/P BretonCalage sismique 120 Sismique puits 2 1 MTS C CheyronPetro-acoustique puits 2xx Geol puits 3 1 J MarrauldConversion temps/profondeur 2 1 MTS P Turpin

Lithosismique, méthodologie et exemples 5 P Perfetti10 J Dumay

F Viéban10 S Raillard

Strati sismique 161 Geol clastiques 5 1 MTS/ISS E ZuckmeyerAmplitudes, caractérisation réservoir 113 TS caractérisation 5 1 MTS/ISS P PerfettiEcole d'interprétation 140, 273 Interp sism, ét 2G 10 2 ISS S RaillardNombre de jours total: 27 6 6

9 Analyse sta tistique 2xx Geostat …Bases de géostatistiques 5 5 1 P Delfiner(incluant analyse des prospects)Nombre de jours total: 5 2 1

10 Gisement 2xx Gisement 10 2 VDG JF CosteStatiqueDynamique4D, 4C, geovision 3DEvaluation 3GIncertitudesNombre de jours total: 0 2 2

11 Gestion des connaissances 3xx Gest connaissances 3 1 JM LebourgeoisNombre de jours total: 3 1 1

Total (jours) 86 120 31 23

Calibration pétro-acoustique (élastique)/ conversion T/PCalibration sismique 2 2 Regrouper en une semaine Calibration/Pétro-ac/Conversion T/PVitesses puits Y inclure la géostatistique des vitesses de JL PiazzaConversion temps/profondeur 2 2 La partie traitement imagerie est traitée dans les modules traitement spéciaux

Lithosismique, méthodologie et exemplesEtudes intégrées (sédimento, clastiques) Strati séquentielle, strati sismique, terrain

ou Etudes intégrées (sédimento, carbonates)Etudes intégrées (structurale) Geol structurale, sismique, terrain

Stratigraphie sismique, outil d'interprétation 5 5Approche intégrée lithosismique 3G 5 5Ecole d'interprétation 10 5

Bases de géostatistiques 5 5 Evaluation des prospects, regrouper l'ensemble sur 1 sem3 3

10A FAIRE de A à Z, gros travail à prévoir pour ce module

3 3 A faire, en cours de préparation à ASI (?)

Parcours type (jours): 120 81

Induction, HSE ...

Discipline basics

G&G Interpretation, and geological fieldwork

Multi.disc. Interpretation

Data Management

Individual Training Passport


For Total young employees

Following recruitment

In all geosciences professional disciplines (geology, geophysics, reservoir engineering)

Implementation of personalised curriculum

Corresponding to an average of 6 months training

Spread over a 3-5 year period

Courses may be adapted and delivered locally – BLENDED LEARNING

A high level program to improve technical skills and retain employees

Training Passport for GeosciencesA competency based training program


Training Passport for GeosciencesImproving performance of Skill Development for Trainees

Training Passport may be adapted locally (ex: 20 weeks in Nigeria)


Training Path for Management & Personal Development

Junior Manager

Intermediary Manager

Manager of managers

Development of LeadershipIntercultural and business ManagementRelationship and Team Management

Increa

sing sen

iority

Increasing responsibility

Enviro

nment

al, soc

ietal

and eth

ics liab

ility

Enviro

nment

al, soc

ietal

and eth

ics liab

ility

HR for

Manager

s

A Management Training Path adapted throughout each Manager’s career

Safety En

gineer

ing

Projec

ts Mana

gement

Working in

a Team

Interc

ultura

l

Managem

ent

Leadin

g a Te

am

16


On the Job TrainingThe “excellence” in professional Training

A customized training path that meets employee’s requirements and operational objectives.Supported strongly by a Tutor Alternating periods of individual training and hands-on work in

operational activities within TOTAL teams From 3 months to 2 years, integrated in Head office, Projects or

Affiliate teams About 9,000 days per year of witch more than 40% are for National

Oil Companies …

*

17

“On the Job Training” daysWorking with Oil & Gas professional staff


On the Job Training3 key- roles for successful paths

Training

Know-how

Tutor

Integration

Mentor

Coordination

Training Team

Trainee


On the Job TrainingSpecific Designed Training & Workshop

This customised Training is organised at the Head Quarters or locally

…, Geologists, …

…Geophysicists …,

… Drillers, …… Surface Producer


Training in TOTAL rely on a Consistent and Effective Worldwide Training Network

UK (HP/HT)

Indonesia(Gas Fields)

LACQ (Sour Gas)

Angola(Deep Offshore)

Nigeria(Deep Offshore)

Yemen(LNG)

Canada(Oil sands)

Argentina(Gas fields)

Congo(Mature Fields)

Country with productionCountry with E&P presence (without production)

Abu Dhabi

…FMCKONGSBERG…

TIDEWATER AFNOR PRIDE

CEGELEC ISS International

NEXT

…

SAIT CEGOSAPAVE SPIE

IFPVEDC

A network of competencies areas and training center

International partnership with

Training companies


Blended LearningNew way for individualised efficient training

Training that combines a number of different approaches, using distance learning coupled with one-on-one tutoring

More than 120 trainees in Geosciences from 10 subsidiaries and from the headquarters trained in Blended Learning

Current modules: seismic processing, seismic reservoir characterisation, well performance, cost control, …

Individual work using a learning platform

Participants come together either via

videoconference or in a classroom setting

Tutoring

Case studies undertaken in virtual classes

Blended Learning is not e-learning

Reviving human environment as in the traditional classroom

approach


MEETING IN CLASSOR

VIDEO-CONFERENCE-

D0

Revision of basic knowledge: mathematical tools

for Seismic Processing

Trainees meeting(2h)

Personal work(4h/week)

TRAINING CONTRACT

W W+3

VIDEO-CONF.

WEB-CONF

W+4

Introduction - Geométry Velocities

Casestudy

Casestudy

Trainees meeting(2h)

VIDEO-CONF.

WEB-CONF

DISTANCE LEARNIING WITH TUTOR DISTANCE LEARNING WITH TUTOR

Coaching by the Tutor

W+12

CLASSROOM

Amplitude & Filtering Migration Tool-Box

Quiz

EVALUATION

Casestudy

Casestudy

Quiz

VIDEO-

CONF.

WEB-CONF

VIDEO-

CONF.

WEB-CONF

DISTANCE LEARNING WITH TUTOR DISTANCE LEARNING WITH TUTOR DISTANCE LEARNING WITH TUTOR

Blended LearningBringing quality training to local staff

Provide high level Technical Training in the subsidiaries, Taking in account the local context

Total Expert

Local Tutor

Example of a training course Seismic Processing

Tutor

A « Training Team » leaded by a tutor in charge of12 Geophysiciens located in different countries and

trained at the same time during 10 weeks


Fast Knowledge Transfer MethodsProvide Oil & Gas Know How with more efficiency and flexibility

A film that restitutes the expert’s presentation (on DVD)A written version of knowledge Animation that emphasizes the expert’s messagesTranslation into English and captioning Field training illustrationsA database that can be reused to produce compacttraining courses for Blended Learning or for business purposes

A “capture” of technical know-how to create reusable training courses Optimization of knowledge transfer in technical areasVideo recorded training sessions aiming at the creation of multimedia tools (CD-ROM, DVD, on-line)

AdvantagesExperts’ time is limited and turnover is accelerating. This method allows a quick “capture” of their key know-howMore efficient distribution of training courses to other experts and to subsidiariesMore innovative and efficient training courses

Allow affiliates and partners to be trained on high level

know-how with high efficiency


A training activity growing substantially …

217,000 training days

13 days per person per year 580 courses on technical subjects, personal

development, languages, HSE … 250 internal instructors for core business training 49,000 training days “in-the-field” OJT (on-the-job-

training)


ConclusionEmployees Training remains our priority number 1.With a challenging internationalization objective: to give same chance and access to « metier » expertise to all, wherever in the worldTOTAL’s ambition is to be on the front line in terms of access to expertise, integration of techniques, internationalizationShare experience with others (NOCs, partnerships,…), bring Training LocallyImprove the training proposal (more flexible, better content)Develop Curriculum process which has brought significant resultsBe innovating in Training process and tools (Blended Learning,…)Define and provide Training Solutions adapted to the local context and specific need

Consolidate present, prepare the future …

FastKnowledgeTransferMethod

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