building the next generation sap environment – driving innovations while limiting costs

VISIT 2010 – Fujitsu Forum Europe 0

Virtualization & Automation – Room 13a

Shapingtomorrowwith you.

Building the Next Generation SAP Environment – Driving Innovations while with you. gLimiting Costs

Dr. Rolf StrotmannVice President Enterprise Server and Software, Fujitsu Technology Solutions

11:30 h11:30 h

VISIT 2010 – Fujitsu Forum Europe

Building the Next GenerationSAP Environment

Driving Innovations while Limiting Costs

Rolf StrotmannVice President Enterprise Server and Software

3 Copyright 2010 FUJITSUVISIT 2010 – Fujitsu Forum Europe

One of the biggest IT construction sites: SAP

External spend for SAP IT p.a. in bill. $*

Consulting $ 28,201

Infrastructure HW $ 4,500

Infrastructure SW $ 4,000

SAP App. Mgmt. $ 11,511

SAP Hosting $ 12,597

Total w/o SAP SW $ 60 809Total w/o SAP SW $ 60,809


* Source: PAC 12/2009, and other sources

Looking at 4 construction sites for SAP

Innovating OptimizingInnovatingApplications

1

OptimizingInfrastructure

2

Optimizing EnhancingOptimizingOperations

3

EnhancingBusiness Intelligence 4


Innovating Applications

Innovating OptimizingOptimizingInnovatingApplications

1


2


2

Optimizing EnhancingOptimizing EnhancingOptimizingOperations

3


OptimizingOperations

3



Innovating and Optimizing Applications

The dark side: migration problems

A lot of uncertainties regarding timeWhy innovate

g gto implement, needed resources andcosts for the innovation projectAvailability of SAP skills

Business units demand from ITto innovate applications for better

Organizational complexityof the projectThese type of challenges oftenl d t it ti h i t t

business supportReducing the complexity of customized environments trough standardized

t lead to a situation where important projects are postponed impeding the business

systemsUpdate to SAP ECC (ERP Central Component) is the key foundation forabout 30 industry solutions andabout 30 industry solutions andis the basis for Enterprise SOAOlder applications createhigh maintenance costsg


How Fujitsu can support you

Application Mgmt. Services for Upgrades

Utilizing Fujitsu's specialists to leverage Individual assessment of your situation

g j p gown resourcesBenefitting from experiences out of many projects

A tool based service that analyses the specific upgrade situation and calculates

Proven Fujitsu methodologies for implementing migrationsComplete project management

the efforts for technical upgradesIncludes the detection of potential problems of customized programs when

di th SAP i Transparency of costsAgreed service levels remove uncertainties and risks

upgrading the SAP versionProvides estimates about time and costs of the upgrade project


Swiss Post Solutions: Innovating ERP

The Project

Consolidating multiple, disparate ERP systemsI t d ti f l d t f tiIntroduction of a ledger system for accountingIntegrating a third-party system with SAP NetWeaver

Highlights of conducted services

Design of optimized workflows based on best practicesConsulting implementation user training

When it came to desig-ning and implementing Consulting, implementation, user training

Disruption-free migrationning and implementing our new SAP system,we benefited from the substantial experience

Results

An integrated, standardized SAP system for all subsidiaries

the Fujitsu TDS experts had from similar projects. This was not limited to IT, but included the opti-

Efficient administrationWalter Schröder,Head of IT at Swiss

Post Solutions GmbH

but included the opti-mization of internal processes.


Patrick Braun,CIO, ESCADA SE

Optimizing the Infrastructure

Innovating OptimizingInnovatingInnovatingApplications

1


2

InnovatingApplications

1

Optimizing EnhancingOptimizing EnhancingOptimizingOperations

3


OptimizingOperations

3



Driving factors to optimize the Infrastructure

New versions typically result in increasedrequirements for IT infrastructure resources

E.g. upgrade from R/3 4.7 to SAP ERP:g pg+30 – 50% compute, +50 – 70% storage capacity

Migrating from RISC/UNIX to x86 Linux can reduce costs by factor three

Virtualization and newest sever technologycan achieve further advantagescan achieve further advantages

Key questions for optimization projectsHow to size my future IT infrastructure?How to build a standardized, virtualized IT infra-structure allowing efficient and reliable operations?


structure allowing efficient and reliable operations?

Rightsizing the Infrastructure

Assessment of your infrastructurewith Fujitsu’s SystemInspection Service

Proven assessment service for SAPProven assessment service for SAP infrastructuresDetects existing and possible future bottlenecksProvides information for cost-efficient sizing andProvides information for cost efficient sizing andfor optimized IT landscapes Delivers individual and short term resultswith minimum efforts


Challenges of a standardized, virtualized IT

How to achieve an efficient, virtualized SAP infrastructure based on x86 servers ?

In traditional infrastructure setups administration and high-availability is organized horizontally for each layer in the stackhorizontally for each layer in the stackThis makes it difficult to achieve a seamless and cost efficient operation with defined service levels for the end userWhat is needed for an efficient and reliable SAP operation is a vertically managedWhat is needed for an efficient and reliable SAP operation is a vertically managed environment - from the hardware up to the applications layer

Mgmt., HA

Traditional What's needed

VM VMOS OS

OS OSMgmt., HA

Mgmt., HA VM VMOS OS

OS OS

Mgmt HA

Network

ServersMgmt., HA

Mgmt., HA Network

ServersMgmt., HA


StorageMgmt., HA Storage

The solution: FlexFrame for SAP V5

FlexFrame Control Center FlexFrame for SAP

End-to-end dynamic infrastructure solution for SAPfor SAP Complete management of servers, virtual machines, storage, network and SAP applications

SAP Adaptive ComputingController

applications

VM VMOS OS

OS OS

Mgmt., HA Key Benefits

Network

ServersTypically 50% plus savings in investment and operational costsHigh quality of service through comprehen-sive management of the complete stack

New in Version 5Storage

sive management of the complete stack

Enhanced SAP application awarenessIntegration of SAP Adaptive Computing Controller ACC


Rehau runs FlexFrame for SAP

Consolidation and migration project from mainframe to FlexFrame for SAP with Linux and DB2

Provisioning of SAP services for 3,500 REHAUusers worldwide

Scalable, flexible and highly-available data management

FlexFrame for SAP notonly gives us the system Calculated cost reduction of 600,000 €operation performance needed to comply with SLAs, but also lets us do the job more

for 3 years

do the job more economically with fewer personnel.

Since September 2009 REHAU runs FlexFrame for SAP with integrated VMware for improved server utilization


Christian Baier, IT Manager SAP Basis,

REHAU AG & Co/Germany

Optimizing Operations

Innovating OptimizingInnovating OptimizingInnovatingApplications

1


2


1


2

Optimizing EnhancingEnhancingOptimizingOperations

3




Typical Challenges of SAP operations

Too much effort and budget is used or maintaining the current system limiting innovation potential

Providing cost transparency for yourSAP operations

Improving efficiency of SAP operations

Enhancing the quality of service(high availability, DR, backup)

Bottlenecks of staff capacity and skills

Reducing complexity of operations


How Fujitsu can support you: Managed SAP

Remote Support

Basic administrationP t h i t ll tiPatch installationData backup

Remote Operations

Infrastructure monitoring& administration

Patch managementSAP basic administration& administration

Backup and RecoverySAP basic administration

SAP Hosting

Standardized infrastructure Scalable-performance

Audited security standardsScalable performance

Disaster prevention& recovery

Performance-related invoicing


Managed SAP: Advantages

Reduced costsEconomies of scale (processes, people, equipment)

1

Enhanced reliability24/7 operation with experienced personnel

2

Flexible ServicesIndividual service concept

3

Dynamic resource management

Reduction of risks4Ensured availability of specialistsOptimized and controlled security

Cost transparency costs/flexible paymentMonitoring, resource and service reports"Pay As You Grow" and off balance assetmanagement concept

5


management concept

SAP Outsourcing at ESCADA

ESCADA's objectives

Reliable operation of all central applicationsand network servicesand network servicesReduction of operating costs and flexible paymentEfficient storage solution

We benefit from the com-prehensive IT services

Fujitsu's services for ESCADA

O ti f SAP li tiprehensive IT services from Fujitsu TDS. In com-parison to a self operated IT there are clear advan-

Operation of SAP-applications (AFS, ERP, Retail, PI, Solution Manager)Operation of the central and peripheral serversincluding disaster recoverytages regarding avail-

ability, flexibility and costs. This is why we have extended our successful

including disaster recoveryVirtualization of IT-applicationsImplementation of storage on demand

extended our successful partnership to a long-term one.


Patrick Braun,CIO, ESCADA SE

Enhancing Business Intelligence

Innovating OptimizingInnovating OptimizingInnovatingApplications

1


2


1


2

Optimizing EnhancingOptimizingOpt gOperations

3

a c gBusiness Intelligence 4

Opt gOperations

3


Challenges of SAP Business Warehouses

Only a few technical experts are ableto build and optimize complex queries

This does not allow knowledge workersin business units to provide ad-hoc analyses

lack of flexibility and speed

Complex queries can require long waiting times

But the line of business needs analyseson short term


The solution: BWA Infrastructure

Turnkey solution that enables flexible queries from …

… SAP NetWeaver Business Warehouse-SystemsWith t l h t tiWith extremely short response timesAvailable as an extension for existing SAP NetWeaver BW systemsComplete solution with PRIMERGY blade servers, NetApp storage, Network and pre installed softwareNetwork and pre-installed software

Key benefits

Rapid deployment through a pre-installed solutionQuicker response times – by a factor of 10 to 200Quicker response times by a factor of 10 to 200Flexible, intuitive queries through the support of SAP Business Warehouse, Business Objects Explorer and Enterprise SearchSAP certified infrastructure solutionHighly scalable and flexible infrastructure for growing demandsComprehensive service offering for the complete solution


BWA Infrastructure at Swarovski

The situation

Swarovski uses SAP NetWeaver BW as company-wide information systeminformation system Increase in data volume resulted in a poor performance– a query took several minutes

The BW Accelerator fromThe solution

BWA Infrastructure from FujitsuThe BW Accelerator from Fujitsu meets all of our requirements in termsof computing power,fl ibilit d li bilit

BWA Infrastructure from Fujitsu

The new situationflexibility and reliability.The solution leverages our IT resources and supports our business

The new situation

Compute time for a query was reduced from minutesto secondsHigher user productivity and acceptancesupports our business

processes at thesame time.

Higher user productivity and acceptance


Helmut Krimbacher,CIO, Swarovski

Running SAP with Fujitsu: Advantages

Experience through worldwide 3,000 experts serving 8,000 SAP customersAlmost 40 years partnership with SAPF jit SAP d SAP F jit &Fujitsu runs SAP and SAP runs Fujitsu &

Proven methodolo-gies to innovate your SAP applications

Proven IT infrastru-cture solutions based on industry standardsSAP applications on industry standards

Deliver the operating model fitting you best

Services & solutionsenhancing businessintelligenceintelligence


Backup


Roadmap: HANA Infrastructure from FujitsuIn October 2010 SAP announced its cooperation with Fujitsu to co-innovate on SAP's latest in-memory innovation SAP® High-Performance Analytic Appliance (SAP HANA)SAP HANA will be an appliance enabling users to access, model and analyzedata from transactional and analytical applications in real-time

Benefits of the solution

Real real-time reporting on online data

Fujitsu's planned offering

Delivery of a pre-installed, pretested – right information at your fingertipsFast access to full ERP data via standard SAP online reportingBI li t t l d i

and customized infrastructureComprehensive integration services and solution support

BI client tools and access remains unchangedFast implementation


SAP related customer examples

Public incl. Aero-ub c c e ospace & Defense

Automotive& High Techg

Consumer& Retail

PProcessIndustry

Engineering& Construction

Dr. Pfleger

& Construction

Banking& Insurance

Services

Telco


& Utility

Fujitsu can support you in many areas

BusinessServices

SAP Business ServicesSAP Business Consulting ServicesSAP NetWeaver Consulting

SAP Business Process Outsourcing

ApplicationServices

SAP Application ServicesSAP Application ManagementSAP Implementation Services

Lifecycle Services

Dynamic Infrastructures

Managed I f t t

Managed SAP IT InfrastructureSAP H ti Infrastructure

Infrastructureas a Service

SAP HostingRemote Operations for SAP IT InfrastructureRemote Support for SAP IT Infrastructure

Infrastructure Solutions

Solutions & Integration ServicesFlexFrame for SAP, BW Accelerator/BOExplorer Infrastructure, Discovery System,SAP All-in-One Fast Start

SystemInspection ServicesIntegration ServicesUpgrade & Migrationpg g

Infrastructure Products & Services

Products, Services & SupportServers/Storage/NetworkService Pack

Service Contract


Service Pack

SAP BI Solutions from Fujitsu

From Data to Business PlanningEnterprise Cockpit

115.45%

Integrated Enterprise PlanningBased on SAP Netweaver BI

105.00%

Enterprise CockpitD li KPI f b i

52.92%

45.00% 1Delivers KPIs for your businessGraphical interpretation of business dataIntuitive navigation71.00%71.00%

78.08%78.08%

95.00%

Integrated Enterprise PlanningProvides consistent data basisfor enterprise planning

100.00% 2


Reducing planning time

building the next generation sap environment – driving innovations while limiting costs

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