building the social library online - copenhagen

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Social Library Online Meredith Farkas Norwich University

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Talk for Sociale teknologier i fremtidens bibliotek 2.0 - September 27, 2007

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Page 1: Building the Social Library Online - Copenhagen

Building the Social Library

Online

Meredith FarkasNorwich University

Page 2: Building the Social Library Online - Copenhagen

Web 1.0: Democratized

Access to Information

Page 3: Building the Social Library Online - Copenhagen

Web 2.0: Democratized Participation

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What is social software?

My definition: To be defined as social software, a tool must meet at least two of the following conditions:

1. It allows people to communicate, collaborate and build community online

2. It can be syndicated, shared, reused or remixed, or it facilitates syndication3. It allows people to easily learn from and capitalize on the behavior or knowledge of others

Page 5: Building the Social Library Online - Copenhagen

Examples•Blogs

•RSS

•Wikis

•Social networking sites (MySpace/Facebook, etc.)

•Social bookmarking sites

•Other online communities

•Instant messaging / VoIP / Webconferencing

•Podcasting

•Video blogging/screencasting

•Multi-user virtual environments and games

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Characteristics of Social Software

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Easy Content Creation and

Sharing

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Online Collaboration

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Conversations: Distributed

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Conversations: Real Time

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Capitalizing on the Wisdom of Crowds

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Transparency

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Transparency

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Personalization

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Personalization

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Portability

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What Can Social Software do for

Libraries?

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Disseminate Information

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Disseminate Information

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Disseminate Information

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Disseminate Information

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Disseminate Information

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Get Feedback! Start a Conversation!

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Get Feedback! Start a Conversation!

Page 25: Building the Social Library Online - Copenhagen

Get Feedback! Start a Conversation!

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Get Feedback! Start a Conversation!

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Get Feedback! Start a Conversation!

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Provide Services to Remote Users

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Provide Services to Remote Users

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Provide Services Where our Users

Are

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Provide Services Where our Users

Are

Page 32: Building the Social Library Online - Copenhagen

Provide Services Where our Users

Are

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Provide Services Where our Users

Are

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Provide Services Where our Users

Are

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Capitalize on the Collective Intelligence of Colleagues and Users

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Capitalize on the Collective Intelligence of Colleagues and Users

Page 37: Building the Social Library Online - Copenhagen

Capitalize on the Collective Intelligence of Colleagues and Users

Page 38: Building the Social Library Online - Copenhagen

Capitalize on the Collective Intelligence of Colleagues and Users

Page 39: Building the Social Library Online - Copenhagen

Capitalize on the Collective Intelligence of Colleagues and Users

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Strategies for Implementing

Social Software

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Avoid technolust

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Will it improve library services? Will patrons

use it?

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Involve staff at all levels in planning

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Encourage staff to play (and kick the

tires!)

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Consider barriers to use and break them

down

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Consider barriers to use and break them

down

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Seek out strategic partnerships

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Consider maintenance and

sustainability

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Must be able to integrate into staff

workflow

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Training for staff and patrons

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In marketing focus on the functionality

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Be willing to experiment. Avoid analysis paralysis!

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Start small and keep it simple

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Questions?

[email protected]: librarianmer

Links and presentation at http://meredithfarkas.wetpaint.co

m

Questions? Just Ask!