building the social library online - ola superconference
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Building the Social Library Online
Meredith FarkasOLA Superconference 2008
Web 1.0: Democratized Access to Information
Web 2.0: Democratized Participation
What is social software?
What is social software?My definition: To be defined as social software, a tool must meet at least two of the following conditions:
What is social software?My definition: To be defined as social software, a tool must meet at least two of the following conditions:
1. It allows people to communicate, collaborate and build community online
What is social software?My definition: To be defined as social software, a tool must meet at least two of the following conditions:
1. It allows people to communicate, collaborate and build community online
2. It can be syndicated, shared, reused or remixed, or it facilitates syndication
What is social software?My definition: To be defined as social software, a tool must meet at least two of the following conditions:
1. It allows people to communicate, collaborate and build community online
2. It can be syndicated, shared, reused or remixed, or it facilitates syndication
3. It allows people to easily learn from and capitalize on the behavior or knowledge of others
Examples• Blogs
• RSS
• Wikis
• Social networking sites (MySpace/Facebook, etc.)
• Social bookmarking sites
• Other online communities
• Instant messaging/VoIP/Webconferencing
• Podcasting
• Video blogging/screencasting
• Multi-user virtual environments and games
Characteristics of Social Software
Easy Content Creation and Sharing
Online Collaboration
Conversations: Distributed
Conversations: Real Time
Capitalizing on the Wisdom of Crowds
Capitalizing on the Wisdom of Crowds
Transparency
Transparency
Personalization
Personalization
Portability
What Can Social Software do for
Libraries?
Disseminate Information
Disseminate Information
Disseminate Information
Disseminate Information
Disseminate Information
Get Feedback! Start a Conversation!
Get Feedback! Start a Conversation!
Get Feedback! Start a Conversation!
Get Feedback! Start a Conversation!
Highlight Collections
Highlight Collections
Highlight Collections
Highlight Collections
Highlight Collections
Highlight Collections
Give the Library a Human Face!
Give the Library a Human Face!
Provide Services to Remote Users
Provide Services to Remote Users
Go where your users are
Go where your users are
Go where your users are
Go where your users are
Provide Services Using Tools Patrons Use
Provide Services Using Tools Patrons Use
Capitalize on the Collective Intelligence of our Users
Capitalize on the Collective Intelligence of our Users
Capitalize on the Collective Intelligence of our Users
Capitalize on the Collective Intelligence of our Users
Capitalize on the Collective Intelligence of our Users
Strategies for Implementing Social
Software
Blogs
Wikis
RSS
IM
BlogsWikis
RSS
IM
Avoid technolust
Know your users
Understand the culture of social tools
Involve staff at all levels in planning
Develop a learning culture
Develop a risk-tolerant culture
Start small and keep it simple
Capitalize on your network
Consider maintenance and sustainability
Must be able to integrate into staff workflow
Training for staff and patrons
Create partnerships
In marketing focus on the functionality
Be agile
Time must be devoted to all this
Questions?
Meredith Farkasmgfarkas(at)gmail.com
AIM: librarianmermeredith.wolfwater.com/wordpress