building trust with client
TRANSCRIPT
Presentation on “Building trust with client”
ByK.M. Tanbhir Siddiki
Once In a Party I found a Girl named “Client” who match with my dream.
I fall in love with her at the moment.
MeClient
I fall in love with her at the moment.
MeClient
I fall in love with her at the moment.
MeClient
But client was not convinced!
She said “I preferred to be Alone!”
I Approached Again
I Approached Again
I Approached Again
I am28 years ..Have a good Job..Handsome ..!Sensitive ..
But she wasn’t agree
She replied, “Its Not Enough”
Because I Don’t Trust boys
So the problem..
So I was depressed
He Gave me some tips!
1. Respect her times
As client is a very busy girl so please respect her time .
It means you should try your best to reply her (phone call, Email, SMS, FB Comments)
Even sometimesif she is busy don’t show emotion batter be professional say ok .
Its OK !Take your time
2. Keep your promises
It means promise to finish something for client that you committed to.
Dating…
Dating…• Keep appointment • Promptly get back with any item you
promise & regularly communicate
Dating…• Establish that you are on time & let
her think that you are always thinking about client.
3. Listen to her problems & Relieve her
• It may be very hard to listen all girls problems..
• Listen for won up her problem… • really listen & Relief her.
• but if you listen very closely for identifying underlying cause you may find ways to make your clients life more easier.
• If even she has not enough money show her alternative way & act as its ok.
Even you fall in same situation some times. In short, “don’t let her get down”
4. Establish a level ground
Ask client frankly what she truly expect
- Don’t try to be smart - You should act honestly & Frankly when interacting.
Establish a Level ground
Sometimes people are too afraid to say the problems they want solution only ..
• So you have to come closer and try to discloser clients Expectation on you
• Ask her Specific Question on what she needs you to do & what she expect you to do
• Get her talk about what problems she consider are important
• Get her to talk about the thing she wants to avoid to talk about.
5. Deliver something unexpected
Client should have more then what she expect
• This add a value to the relationship & which keeps you in clients mind
Doing all these..
Doing all these..
Doing all these..
Finally …
Finally …Me
Client
Finally …Me
Client
Finally …Me
Client
Finally …Me
Client
Finally …Me
Client
That was my story ..• So if we make a summery we found 5 ways to build
trust & relationship with Clients
1. Respect her times 2. Keep your promises3. Listen to her problems & Relieve her 4. Establish a level ground5. Deliver something unexpected
There are some factors still can break the trust & Relationship