building your brand through experiential marketing | talent connect san francisco 2014

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Building your brand through experiential marketing Rod Adams, PwC US Recruiting Leader Sondra Dryer, PwC US Recruitment Marketing leader

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Experiential marketing is a form of advertising that helps consumers experience a brand. Learn from PwC how to strengthen your company’s brand as an employer of choice by creating easy to execute experiences and programs that give candidates insight into your organization’s culture. Continue your talent acquisition transformation at Talent Connect 365: http://linkd.in/1z8YEaf

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Page 1: Building Your Brand Through Experiential Marketing | Talent Connect San Francisco 2014

Building your brand through experiential marketing

 Rod Adams, PwC US Recruiting Leader  Sondra Dryer, PwC US Recruitment Marketing leader

Page 2: Building Your Brand Through Experiential Marketing | Talent Connect San Francisco 2014

What is experiential marketing?

Page 3: Building Your Brand Through Experiential Marketing | Talent Connect San Francisco 2014

A form of advertising that helps consumers experience a brand.

Focuses on immersing the

consumers into the product.

Goal: to form a memorable connection between the consumer and the brand

to generate customer loyalty and influence behavior.

#intalent

Page 4: Building Your Brand Through Experiential Marketing | Talent Connect San Francisco 2014

Key takeaways

Building a business case for investment

Strengthening your company’s brand by creating experiences that give candidates insight into your culture

Using digital platforms to create authentic relationships with candidates

#intalent

Page 5: Building Your Brand Through Experiential Marketing | Talent Connect San Francisco 2014

Recruiting landscape and strategy

 Rod Adams, PwC US Recruiting Leader

Page 6: Building Your Brand Through Experiential Marketing | Talent Connect San Francisco 2014

•  Experienced recruiting hiring numbers •  FY13: ~3,500

•  FY14: ~4,800

•  FY15: ~5,400

•  Focusing on new channels for talent •  Leveraging social media tools for recruiters •  PwC Open University

•  Continuing education •  Free CPE credits

•  Professional insights

Experienced recruiting landscape

#intalent

Page 7: Building Your Brand Through Experiential Marketing | Talent Connect San Francisco 2014

Campus recruiting landscape

•  Campus recruiting is growing rapidly •  FY13: ~8,200 •  FY14: ~9,200 •  FY15: ~10,000

•  Strong focus on early identification •  Emerging talent pools (ie. STEM) •  Building PwC’s brand reputation – not

just your parents’ accounting firm •  More than one path for career

advancement

#intalent

Page 8: Building Your Brand Through Experiential Marketing | Talent Connect San Francisco 2014

Our people are our product PwC on campus

1) Fit / Culture 2) People /Relationships 3) Reputation / Brand

Reasons Candidates Accept:

#intalent

Page 9: Building Your Brand Through Experiential Marketing | Talent Connect San Francisco 2014

 Relationships are the key to our success

#intalent

Page 10: Building Your Brand Through Experiential Marketing | Talent Connect San Francisco 2014

 Responsibilities

PwC US Careers Social

Media

Websites – Campus &

Experienced Employer value prop messaging

Campus and Experienced microsites

Advertising (digital and

print) Collateral

Student programs

(environment)

Personal Brand/

CareerAdvisor

Program and school Apps Giveaways Public relations

Other recruiting

events

Recruitment marketing

…among others! #intalent

Page 11: Building Your Brand Through Experiential Marketing | Talent Connect San Francisco 2014

PwC experiential marketing examples

 Sondra Dryer, PwC US Recruitment Marketing Leader

Page 12: Building Your Brand Through Experiential Marketing | Talent Connect San Francisco 2014

Guiding principles

First impressions matter

Focus on issues that are authentic to PwC’s culture

Give candidates insight into working at the firm

Focus on the student’s needs and wants, not PwC’s

Leverage multiple channels, to get the broadest reach

#intalent

Page 13: Building Your Brand Through Experiential Marketing | Talent Connect San Francisco 2014

Opportunities • Our people are our greatest marketing

asset

• PwC is recognized nationally for training and development

• PwC understands millennials – 80% of our workforce by 2016

• Many success stories of individual career paths

Challenges • Recruiting at more than 150 schools

across the country

• Bandwidth of our recruiters

• Bandwidth to support at the national level

• Budget limitations

Points to consider

#intalent

Page 14: Building Your Brand Through Experiential Marketing | Talent Connect San Francisco 2014

 Choosing the platforms to leverage Let’s focus on what we do best

Career growth and development

Personal brand

Leadership development

#intalent

Page 15: Building Your Brand Through Experiential Marketing | Talent Connect San Francisco 2014

Scalable options

1. Go big or go home (large)

2. Build into an annual plan (medium)

3. Everyday winners (small)

#intalent

Page 16: Building Your Brand Through Experiential Marketing | Talent Connect San Francisco 2014

#intalent

Page 17: Building Your Brand Through Experiential Marketing | Talent Connect San Francisco 2014

CareerAdvisor

#intalent

Page 18: Building Your Brand Through Experiential Marketing | Talent Connect San Francisco 2014

Over 2 million users reached with

#pwcaspire

Live event – total number of logins:

6,645

Global Aspire to Lead Page: 54,575

views

Recruiters leverage workshops on

campus year-round

Aspire to Lead  PwC’s women in leadership series

#intalent

Page 19: Building Your Brand Through Experiential Marketing | Talent Connect San Francisco 2014

National student development programs  Example: Elevate – PwC’s leadership development program

Page 20: Building Your Brand Through Experiential Marketing | Talent Connect San Francisco 2014

Elevate video

#intalent

Page 21: Building Your Brand Through Experiential Marketing | Talent Connect San Francisco 2014

Elevate - results

359 National Elevate Attendees and 1100 Market Elevate attendees in 2014

~95% of Elevate attendees get internship offers

Elevate fills ~23% of our annual intern goals

Opportunity for PwC to identify top talent early

Assists recruiters in filling fall recruiting goals

#intalent

Page 22: Building Your Brand Through Experiential Marketing | Talent Connect San Francisco 2014

PwC’s Personal Brand Experience  Medium – Building into annual plan

Career path

Elevator pitch

Professional presence

Interviewing tips

Networking

Online presence

700,000 visit PwC Campus careers website annually

Recruiters use supplemental workshops on

campus

Reinforces PwC’s value in the

individual’s unique skills and strengths

#intalent

Page 23: Building Your Brand Through Experiential Marketing | Talent Connect San Francisco 2014

Social media experiences

99,120 visits 7,403 shares

58,753 votes Ad campaign

reached 540,563

Facebook users

#intalent

Page 24: Building Your Brand Through Experiential Marketing | Talent Connect San Francisco 2014

Social media experiences

135 Photo Submissions Generated 12,323 new Facebook fans (over 1,000 a week) Over 20.3+ M impressions served through Facebook advertising campaign

#intalent

Page 25: Building Your Brand Through Experiential Marketing | Talent Connect San Francisco 2014

Social media experiences  Experience through storytelling – “Like Us” on LinkedIn

#intalent

Page 26: Building Your Brand Through Experiential Marketing | Talent Connect San Francisco 2014

Everyday winners  Low to medium investment

Web live chats

Coffee chats

Workshops

Resume reviews

Office hours

Tailgates

#intalent

Page 27: Building Your Brand Through Experiential Marketing | Talent Connect San Francisco 2014

Key takeaways

Building a business case for investment

Strengthening your company’s brand by creating experiences that give candidates insight into your culture

Using digital platforms to create authentic relationships with candidates

#intalent

Page 28: Building Your Brand Through Experiential Marketing | Talent Connect San Francisco 2014