buildyouronlinepresence wisconsin

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Build Your Online Presence Connie Hancock UNL Extension Educator

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Page 1: Buildyouronlinepresence wisconsin

Build Your Online Presence

Connie HancockUNL Extension Educator

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Online Presence Strategy

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How many of you have…….

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The Rule of 250

The Average person knows at least 250

Those 250 know 250

You have access to

62,500 people

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US Social Networks Users 2009-2013

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US Facebook Users 2009-2013millions and % change

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Tools US online Retailers Plan to Use

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Most Important Aspect of Marketing Plan in 2011

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A Small Slice Of Pie Getting Bigger!

http://www.census.gov/retail/mrts/www/data/pdf/ec_current.pdf

1’st Quart, 2000 = 0.8%4’th Quart, 2010 = 4.3% +438% or ~44% per year

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E-commerce as Percent of Total Value: 2003 - 2008

http://www.census.gov/econ/estats/2008/2008reportfinal.pdf

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Local SearchGo to

http://www.google.com/

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Search Restaurants near Madison Wisconsin

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Place Page

• Need Google account – free

• Claim your bubble

• Verify your location

• Edit Place page

• Dashboard Information

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Google Places

http://www.google.com/places/

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Check all maps

• Yahoo! maps• Bing maps• Mapquest• Google maps

For help in claiming “bubbles” – go to http://huskerpreneur.com and click on Resources/Workshop Materials/Online Maps

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YOUR WEBSITE

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Part of the Blue Print

• Owned Media – what you control• Earned Media – reviews• Paid Media – what you purchase

http://mashable.com/2010/02/11/social-objects/

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Owned/Claimed Media

• Web site• Mobile Site• Blog• Twitter account• Facebook page• Flickr• Youtube channel• Map locations

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Website - Builds Foundation

• You Control• You Own Channels• Contributes to portfolio• Lays foundation for ‘earned’ value

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Website - Builds a Bridge

• Connects social experience to destination• Creates a ecosystem where communities

are already active

Uncover locations that require your engagement – how, where, when and to what extent

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The Big Four

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Facebook

• More than 500 million active users

• 50% active users log on every day

• Average user has 130 friends

• People spend over 700 billion minutes a month

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LinkedIn

• 101 million members worldwide

• In over 200 Countries

• Used by 69 of Fortune 100 companies

• 52% located outside of U.S.

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Twitter

• 1 billion tweets posted per week

• 50 million – average # of tweets sent per day - 2010

• 140 million – average # of tweets sent per day - April 2011

http://blog.kissmetrics.com/twitter-statistics/

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YouTube

• Exceeds 2 billion views a day

• 24 hours of video uploaded every minute

• Average person spends 15 minutes a day on YouTube

• More video is uploaded in 60 days than all 3 major US networks created in 60 years

• 70% of traffic comes from outside of U.S.

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Earned Media

• Result of owned, paid, and participatory programso Blog postso Tweetso Status updateso Comments

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Manage Your Reputation• 84 percent of Americans say online reviews

influence their purchasing decisions• Check out your ‘reputation’ at…

Yelp Citysearch Yahoo! Local Google Maps Angie’s List TripAdvisor Epinions Twitter

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Paid Media

• Represents what we purchaseo Display ads, paid search, sponsorships

• Can complement, reinforce and polish

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Five Tips for Online Presence

Know Why You are Online

Have a Complete Picture

Be Active Provide Value

Be Credible

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Know Why You Are Online

• Top Three Reasons

• Set a Goal for Each

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Have a Complete Picture

• Check out competition

• Spend time each month updating profile

• Personalize

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Be Active

• Commit

• Set a Schedule to Update Page• 10 min/day• 1 hour/week• 3 hour/month

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Provide Value

• Weekly Blog

• Specials

• Expertise

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Be Credible

• Profile

• Current Information

• NO spelling errors

• Join Relevant Groups

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HOW DO WE DO IT ALL?

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Google Alerts

http://www.google.com/alerts

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Twitter Search

http://search.twitter.com/

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Keyword SearchSearch for someone’s business

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What did you find?

• What keywords are you using?

• What results did you receive?

• Who was first?

• Let’s take a look!

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One Piece – Many DeliverablesWrite content for blog • Blog has RSS feed which goes to feed reader• Announce the blog update on twitter which

automatically goes to Facebook

Create a video• Post a link on website• Upload to youtube• Upload same episode to your ITunes podcast

Talk about different things - not just about yourself!  Make it 'interesting'!

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YOUR WEBSITE

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Marketing Strategy

• Need a Social Networking/Media Strategyo Research customero Determine time commitment

• Building relationships and reputations• Adding value to conversations relevant to your

business.• Analyze

o What marketing worked well?o What marketing didn't work well or not at all?o Are there any standout reasons?

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Ask yourself

• What are your on-line marketing goals?• Who is your on-line target market?• How do you plan to increase your target market?• Which on-line tool/tools will you incorporate in the next

6 months? • What is your call to action?• How does your on-line marketing strategy fit into your

traditional marketing strategy?• How do you plan to incorporate this into your marketing

strategy?

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Three E’s of Social Media

• Educate• Engage• Entertain

Ten Golden Rules to Internet Marketing

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Resources

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EMAIL ME AT [email protected]

Contact Information

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Extension is a Division of the Institute of Agriculture and Natural Resources at the University of Nebraska–Lincoln cooperating with the Counties and the United States Department of Agriculture.

University of Nebraska–Lincoln Extension educational programs abide with the nondiscrimination policies of the University of Nebraska–Lincoln and the United States Department of Agriculture.