Bulk SMS• Login Screen• Home

– Navigation Bar• Address Book

– Groups• Adding new groups• Deleting selected groups• Uploading to your group list• Downloading from your group list

– Members• Adding new Members• Deleting selected Members• Uploading to your Members list• Downloading from your Members

list• Bulk SMS

– Sending Bulk SMS• Sending single recipient• Sending to Groups/ Members

– Viewing Templates– Uploading SMS From File– Deleting scheduled SMS

• Reports– Message History– Message Summary– Message Segment Summary– Credit History

• Profile• Sign out• Online Help

Excel Plug-in• Login• Entering information• Sending a SMS• Checking Balance• Proxy Settings• Logout

Next to Bulk SMS logo Enter your username and password as shown in Figure 0.1

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0.1

After logging in your personal account you’ll be welcomed to this navigation page.This page also enables you to see your available credit.

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On every page you’ll have access to the navigation bar shown in figure 0.2. This barwill help you find your way around your account efficiently.

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0.2

To go into your Address Book, click on Address book in your Navigation Bar.As shown in figure 0.3.Two option will appear:

• Groups• Members

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0.3

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By clicking on Address Books and selecting the group optionsFigure 0.4 will appear. where you canAdd new groups, Delete, upload and download selected groups

0.4

1.1

1.2

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To add new group click on the link shown on figure 1.1 in the Address book – Groups Section. Figure 1.2 will appear simply type the information need then save to only save

Or save & add to add more groups to your list. After saving the group will appear in your Address Book under the Groups section.

1.3

1.4

To delete a group, first select the group on the Groups page by checking the check box shown in Figure 1.4 second row, and then simply click on Delete Selected Group underlined in Figure 1.4 and shown in figure 1.3

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1.5

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1.6

By Clicking on the link shown in figure 1.5, you can upload a .CSV contact file from your computer as shown in figure 1.6. Simply, select the Delimiter, Group Fields and browse the .CSV and then click upload.

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1.7

1.8

By Clicking on the link shown in figure 1.7, you can Download a .xlscontact file to your computer as shown in figure 1.8. Simply, select Group and then click download.

By clicking on Address Books and selecting the Members optionsFigure 0.5 will appear. Where you can Add Members, Delete, upload and download selected groups and Search

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0.5

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To add a new member click on the link shown on figure 2.1in the Address book–Members Section. Figure 2.2 will appear simply type the information need then save to

only save Or save & add to add more groups to your list. After saving the group will appear in your Address Book under the members section.

2.2

2.1

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To delete a group, first select the member on the Members page by clicking the check box shown in Figure 2.4 second row, and then simply click on Delete Selected Members underlined in Figure 2.4 and shown in figure 2.3

2.4

2.3

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2.5

By Clicking on the link shown in figure 2.5, you can upload a .CSV contact file from yourcomputer as shown in figure 2.6. Simply, select the Delimiter, Members Fields and browse the .CSV and then click upload.

2.6

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To download members information as a .xls contact file to your computer. Simply the select members by clicking on the check box next to the members name as shown in figure 2.8 and then click on Download Contact link, as shown in figure 2.7.

2.7

2.8

To go into your Bulk SMS Control , click on SMS on your Navigation Bar.Four options will appear:

• Send SMS• Template• From File• Delete SMS

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• To Send to a Single Recipient, Add to the Contact Mobile Number 3.1 to 'Send to' list and then cliOn the ">>" button,3.2. Select the senderID, 3.3, type from list, Enter the message to be sent,3.4Click Send 3.5. To schedule the message choose the date and time from the popup schedule 3.6.

• To Copy Message from the outbox click on the out box link 3.7.

3.13.2

3.3

3.4

3.5

3.63.7

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• To Send to a Group/member, Add group by selecting from list 4.1 or click + to select members shown 4.8 to 'Send to' list and then click On the ">>" button,4.2. Select the senderID, 4.3, type from list, Enter the message to be sent,4.4 Click Send 4.5. To schedule the message choose the date andtime from the popup schedule 4.6.

• To Copy Message from the outbox click on the out box link 4.7.

4.1 4.2

4.3

4.4

4.5

4.6 4.7

4.8

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Click on the "From File" link in Navigation bar under SMS. Figure 5.1 will appear Choose File from your computer but remember file characteristics should be set accurately. Select the senderID fromList. Don't select a file more than 2 MB (The bigger the file size the slower the process will be)

Be sure to Click "Send" when you are done. To schedule the message choose the date and time from the popup schedule

5.1

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To delete a schedule message, Click on Delete SMS from the option list under SMS, figure 6.1 will appear, Simple click underlined Deleted as shown in figure 6.1

6.1

To go into your Report Control , click on Reports on your Navigation Bar.Then Four option will appear:

• Message History• Message Summary• Message Segment Summary• Credit History

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7.1

Click on the Message History option under Reports in the navigation bar figure 7.1 will appear. Select From and To dates of the reports that have to be viewed, You can also specify a message or a mobile number. Select message status from the list and report type then OK

Messages also can be stored as Templates by clicking on the"Save To Template" link.Search feature is provided on the same page to search by message and mobile number.

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7.2

Click on the Message Summery option under Reports in the navigation bar figure 7.2 will appear. Select From and To dates of the reports that have to be viewed. Select A senderID from the list and Report format as shown in figure 7.2 then click OKA report will be displayed which includes the total number of messages sent for all days in the specified range along with the number of successful and failed messages

and also the success rate.

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7.3

Click on the Message Segment Summery option under Reports in the navigation bar figure 7.3 will appear. Select From and To dates of the reports that have to be viewed. Select a senderID from the list and Report format as shown in figure 7.3 then click OKA report will be displayed which includes the total number of messages sent for all days in the specified range along with the number of successful and failed messages

and also the success rate.

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To view your Credit history, Simply click on Credit history option under Reports in theNavigation bar a similar page will appear as figure 7.4, depending on your usage.

7.4

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To edit your profile click on Profile on the Navigation bar Figure 8.1, will appear.

8.1

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To sign out from your profile, Simply click on Sign out on the Navigation bar Shown in Figure 9.1.

For online help, Simply click on Help on the Navigation bar Shown in Figure 9.2.

9.1

9.2

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First open you Microsoft ® Office Excel, in this case its 2003. Be sure that you installed the plug-in. Click on SMS Login shown on figure 10.1

.

Figure 10.2 will appear enter your user name and password

10.1

10.2

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Enter your needed information in this example we have Name, Account Number,Amount in KWD and Mobile Number. As shown in figure 10.3

10.3

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On your tool bar click on as shown on figure 10.4. Then figure 10.5 will appear.

Continue…

10.4

10.5

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First select SMS language, in this case English shown in figure 10.6Type the message as following; Dear then select the name column which is A in this case select the column letter shown in Figure 10.7. click on Add Col. then #A# will appear on your text meaning you have selected Column A, do the same step for Account and Amount.

Continue...10.6

10.7

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Select the rows with useable information. In this case we used row 1 for titles therefore our information rows are from 2 to 11. Simply fill in the textbox starting row 2 and ending row 11, as shown in figure 10.8

Select Mobile Numbers Column in this case its, as shown in figure 10.8

Then click on iconContinue…

10.8

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After Clicking on icon figure 10.9 will appear select sender ID. If you want to ignore Duplicate number check box Ignore Duplicate Mobile NumbersIf you want to add a Country code check box then enter the country code in thiscase 00965 then Mobile number length before country code this case 5.

Then click on Preview and Send SMS Continue…

10.9

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After clicking on Preview and Send SMS figure 11.1 appears

To preview one SMS at a time click on

To send click on

11.1

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On your tool bar click on as shown on figure 12.1. Then figure 12.2 will appear showing your available balance

12.1

12.2

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On your tool bar click on as shown on figure 12.3. Then figure 12.4 will appear. Enter your proxy setting then click OK

12.3

12.4

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On your tool bar, simply click on SMS then Logout. Remember save and logout when you are done with the Excel plug-in