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  • William F. Badzmierowski, M.ED., CSW

    Workplace Bullying

    June 17, 2015

  • 2 2013 CPI.

    Objectives

    Define workplace bullying.

    Identify related concepts.

    Recognize characteristics of workplace bullying.

  • 3 2013 CPI.

    Due Care Guidelines

    I will treat everyone respectfully.

    I will accept differences of opinion and try to learn from the views of others.

    I will avoid behavior that is unprofessional or disruptive to learning.

    I will report any unusual occurrences to the Instructor immediately.

    I will create a safe and respectful environment.

    I will respect the confidentiality of internal and external customers.

  • 4 2013 CPI.

    Workplace Violence Continuum

  • 5 2013 CPI.

    Workplace Bullying Continuum

  • 6 2013 CPI.

    Workplace Bullying Continuum

    Bullying

    Persistent and ongoing

    acts of incivility directed

    toward an individual or group.

  • 7 2013 CPI.

    Workplace Bullying Continuum

    Bullying behaviors occur along a continuum that may include the following behaviors:

    Incivility

    Any rude or discourteousbehavior toward an individual or group.

  • 8 2013 CPI.

    Workplace Bullying Continuum

    Harassment

    Behavior directed toward an individual or group with the intent to annoy, alarm, manipulate, control, or abuse.

    Bullying behaviors occur along a continuum that may include the following behaviors:

  • 9 2013 CPI.

    Workplace Bullying Continuum

    Intimidation

    Threats of imminent or future harm toward an individual or group.

    Bullying behaviors occur along a continuum that may include the following behaviors:

  • 10 2013 CPI.

    Workplace Bullying Continuum

    Aggression

    Behavior displaying a complete loss of control.

    Bullying behaviors occur along a continuum that may include the following behaviors:

  • 11 2013 CPI.

    Workplace Bullying Continuum

    Behaviors within the Workplace Bullying Continuum can be communicated in many ways..

  • 12 2013 CPI.

    2009 Crisis Prevention Institute, Inc.

    Activity: Bullying or Not

  • 13 2013 CPI.

    Bullying or Not?

    Does the situation involve bullying?

    Why or why not?

    What suggestions would you make to any of the individuals involved in this scenario?

  • 14 2013 CPI.

    Bullying or Not?

  • 15 2013 CPI.

    Bullying or Not?

  • 16 2013 CPI.

    Bullying or Not?

  • 17 2013 CPI.

    Bullying or Not?

  • 18 2013 CPI.

    Bullying or Not?

    #5

    Sam thinks Pat is

    overweight and teases Pat

    Relentlessly about this.

    Sam always refers to Pat

    as porky even to Pats

    face. When the boss

    counsels Sam about this,

    Sam says it is all in good

    fun. Pat calls in sick at

    least four times a month.

  • 19 2013 CPI.

    Bullying or Not?

  • 20 2013 CPI.

    Characteristics of Workplace Bullying

    Incivility that is pervasive and ongoing.

    A power difference. This exists where the behavior of one person is able to control or strongly influence the behavior of another.

    An absence of consent.

    An intent to harm or manipulate.

    Note: Bullying can only thrive in a workplace environment

    that tolerates it.

    Bullying involves:

  • 21 2013 CPI.

    Targets of Workplace Bullying

    If you believe you are a target of incivility or bullying at

    work:

    Remember that it starts with me.

    Decline invitations to fight.

    Know and follow policies, procedures, and communication protocols.

    Calmly inform the individual that the behavior is unwanted and unwelcome.

    Keep a log.

    Seek support.

  • 22 2013 CPI.

    Review and Summary

    Through this presentation, participants have been empowered to:

    Define workplace bullying.

    Identify related concepts.

    Recognize characteristics of workplace bullying.

  • 23 2013 CPI.

    Resources

    Please fill out the Feedback Form if

    you would like

    CPI to provide you any of the

    resources listed on that form.

  • 24 2013 CPI.

    Contact Prepare Training:

    William F. Badzmierowski, M.ED., CSWGlobal Professional Manager

    1-800-787-5166ptp@crisisprevention.com

    www.crisisprevention.com/ptp

    Thank You!

  • Thank you for your participation in todays presentation.

    Thank You

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