Making a positive impact on the communities in which we operate around the world.

Bupa in the community

Helping our communities to live

longer, healthier, happier livesBeyond the health and care that we provide to our customers, we also work to make a positive impact on the communities in which we operate. As well as contributing to local economies, we take care of our social and environmental responsibilities.

This is a natural part of our purpose of helping people live longer, healthier, happier lives. I’m very proud of the work that we’re doing to support our communities across the Bupa world. Our Foundations support research, health programmes and social initiatives to create a healthier society. We also have wider community programmes, big and small. It is a true reflection of our Bupa values. This report brings to life some of these initiatives. They are a major driver in our commitment to being a responsible and sustainable business.

Lord Leitch, Chairman

“I’m very proud of the work that we’re doing to support our communities across the Bupa world.”

02 Community

Our contribution to our communities in numbers

Community 03

£400,000 In the UK in 2017 we invested £400,000 through match

funding, fundraising, donations and partnerships.

Inclusive basketball match at one of the Sanitas Foundation’s Inclusive Sport events

Many of our Bupa UK care homes signed up to ITV’s Good Morning Britain’s One Million Minutes campaign, helping combat loneliness

CareerTrackers internship programme, part of Bupa Australia’s Reconciliation Action Plan

£1.4mSince 2015 the Bupa UK Foundation has awarded more than £1.4 million in grants to improve mental health, support carers and empower young adults living with ongoing health challenges to live life to the full.

£3.5m The Bupa Foundations invested around £3.5m in 2017 in research, health programmes and social initiatives across the UK, Australia and Spain.

100+For more than a decade our Health Foundation in Australia has supported over 100 health and care projects to ensure the sustainability of affordable healthcare.

20+ For over 20 years, the Sanitas Foundation in Spain has promoted activities to support the Spanish healthcare system and improve the health and wellbeing of the Spanish community, with a special focus on sport and disability.

¤12mSince it was established in 1996, the Sanitas Foundation has invested c. ¤12m (£10m).

04 Community

Bupa’s Foundations in the UK, Australia and Spain support research, health programmes and social initiatives to help create a healthier society and improve the wellbeing of people living in our communities.

Our Foundations: Investing to create a healthier society

Our Sanitas Foundation broke the world record for the largest static

cycling lesson in Madrid, as part of an ongoing campaign to promote

all-encompassing sport for people with and without disabilities

Community 05

Bupa UK Foundation The Bupa UK Foundation funds practical projects that make a positive impact on people’s health and wellbeing.

It focuses on the factors that underpin good health – such as mental health, ageing well, preventing long-term conditions, healthy living, and behaviour change – to improve health and wellbeing.

More than 50 projects were supported in 2017, with key focus areas including midlife mental health, healthy futures, and caring for carers.

Some of the projects the Bupa Foundation has supported in recent years include:

• Deafblind Scotland, which offers coaching for young people with dual sensory impairment

• The Chequers Community Kitchen: Mood Food project, which teaches people to develop healthy relationships with food, and

• CLIC Sargent, an online platform which brings young cancer patients together to share information and advice, building a community.

Over £380,000 awarded in grants in 2017

The Bupa Health Foundation is one of the leading charitable foundations dedicated to health in Australia. Since 2005, we have invested more than AUD30m (c. £16.2m) to improve health outcomes for the Australian community.

The Foundation has invested in over 110 partnerships across the country and we remain committed to contributing to a strong economy by helping promote better health for all Australians.

Bupa Health Foundation, Australia

Some of the projects we’ve supported in recent years include:

• The First 1,000 Days Partnership between the Bupa Health Foundation, Bupa Australia and New Zealand, the Murdoch Children’s Research Institute, Australian Research Alliance for Children & Youth, and Pricewaterhouse Coopers Australia. The first output of this partnership is the The First Thousand Days report, which highlights the significance of the first thousand days – from conception to the end of a child’s second year – for a child’s future health and development.

• The Emerging Health Researcher Award, offered annually by the Bupa Health Foundation, recognises Australia’s future leaders in health and medical research. Now in its 7th year, this prestigious award acknowledges the valuable contribution of emerging researchers towards improving health and healthcare in Australia and around the world.

• The PROMPT-Care pilot project, a digital system to capture information from a cancer patient over their treatment journey and share with their clinician prior to consultation. This empowers patients to provide direct and thoughtful feedback to the clinical team and allows for improved care and better health outcomes. The system has now been implemented in a major cancer service in Sydney.

06 Community

Over AUD30m invested since 2005

Sanitas Foundation, SpainThe Sanitas Foundation focuses on activities promoting health, wellbeing and improving quality of life. Its flagship programme, Inclusive Sport, encourages both children and adults with and without disabilities to play sports together.

The Foundation has promoted Inclusive Sport since 2009, setting up a dedicated centre together with the Polytechnic University of Madrid, with the aim of promoting and communicating the benefits of sport between people with and without disabilities.

Some of the projects we’ve supported in recent years include:

• In 2017, we held our 8th Inclusive Sports Week. More than 500 children took part, culminating in a record-breaking 1,600-strong penalty shootout, raising awareness and promoting healthy lifestyles and social integration of children with disabilities through sport.

• In 2017 we invested around ¤1 million (c. £871,000) to support social initiatives. This took our total investment since 1996 to ¤12m (£10m).

• Since 1996 the Sanitas Foundation has offered a Sanitas Médico Interno Residente Award, recognising medical interns who stood out the most during specialised training. In partnership with the Ministry of Health and Ministry of Education, the award is the only one of its nature in Spain, now offered in over 200 hospitals with teaching accreditation across the country.

Community 07

¤1m invested in 2017

Beyond the work of our Foundations, we also contribute to the communities in which we operate through fundraising, volunteering, partnerships and match funding.

Our wider community work: Making a positive impact in our communities

08 Community

Community 09

Sport Relief 2017 (UK)

Our volunteers in Salford Quays and Staines took calls for Sport Relief, taking donations of almost £70,000 and raising money through a spin-a-thon and a ‘Beat the Boss on the bike’ competition.

Bupa Dental Come Dancing (UK)

Bupa Dental Care hosted a Strictly Come Dancing-inspired fundraiser in Belfast, where 10 couples rehearsed for nearly three months to put on some show-stopping performances. The night raised £15,000 for Make a Wish Foundation.

Movember (UK)

Bupa UK raised £15,000 for men’s health charity Movember Foundation through fundraising activities including sponsored ‘Move’ challenges, competitions, quizzes, a raffle and bake sales, plus support from our match funding programme. Bupa finished in seventh place in the 2017 UK corporate fundraiser leader board for Movember.

One Million Minutes (UK)

30 Bupa UK care homes signed up to ITV’s Good Morning Britain’s One Million Minutes campaign, helping to combat loneliness.

We raised £15,000 each for the Movember Foundation and Make a Wish Foundation

Partnership with ELBA (UK)

We have partnered with the East London Business Alliance (ELBA) to support the community in east London. ELBA connects the skills and resources of Bupa people with local charities and programmes that promote community regeneration and social mobility.

10 Community

Kids Helpline @ School Wellbeing (Australia)

Our partnership with yourtown is providing thousands of children with access to the Kids Helpline @ School Wellbeing programme. The programme connects schoolchildren with Kids Helpline counsellors in the classroom using video technology, covering topics such as bullying, resilience, friendships, mental health and safety.

Reconciliation Action Plan (Australia)

In Australia, we are committed to helping close the health gap for Aboriginal and Torres Strait Islander Australians through our Reconciliation Action Plan. We’re passionate about using our broad experience in healthcare to partner with Aboriginal and Torres Strait Islander peoples and organisations to support health improvements in those communities.

Dementia-friendly Rotorua (New Zealand)

Bupa New Zealand is extending its work with Rotorua Lakes Council to help make Rotorua the country’s first dementia-friendly region.

Healthy Cities (Spain and Chile)

More than 40 companies with over 150,000 employees in Spain, and 33,000 people in Chile, participated in our health and movement challenge.

Over 180,000 people across Spain and Chile participated in our health and movement challenge

Camino de Cervantes (Spain)

An initiative by our Torrejon hospital in Spain attracts more than 2,000 people every other Sunday between October and June, who come together to walk and take part in workshops which encourage healthier lifestyles.

Max Bupa also unveiled a first-of-its-kind specially engineered PowerWalk Machine that generates electricity through human steps

Community 11

Walk for Health (India)

Aimed at motivating more and more Indian citizens to lead healthier lives, this year Max Bupa organised the 6th edition of its flagship initiative Walk for Health. The walkathon witnessed over 28,000 participants across Mumbai, Bangalore and Delhi, including walking communities, health enthusiasts, schoolchildren and senior citizens.

Providing orphans with free healthcare (Saudi Arabia)

Since 2011, our associate business in Saudi Arabia, Bupa Arabia, has provided free healthcare and insurance to orphans living in foster homes across the country, making a huge difference to their health and wellbeing and their lives overall. The programme offers medical care, preventive care, and a live tracker ensuring there are no delays in receiving treatment or services.

Improving the health of the elderly (Hong Kong)

In Hong Kong, Quality HealthCare continued its partnership with the Senior Citizen Home Safety Association, focused on improving the health of the elderly.

Bupa Global Community Grants scheme (Worldwide)

Bupa Global, our international health insurance business, funded 13 separate projects through our Community Grants scheme, including funding shelter for young homeless people in the UK, and repairing flood damaged housing in Sri Lanka.

First aid (Poland)

Our first aid app in Poland had over 100,000 downloads in 2017. It provides information on how to undertake immediate first aid on a range of health issues.

Helping people live longer, healthier, happier lives

Our cover photo was taken at the 8th edition of the Sanitas Foundation’s Inclusive Sports Week