burberry`s pr strategy
DESCRIPTION
This presentation for my Fashion PR module shows how Burberry managed to reposition itself as a luxury brand with the use of PR, in particular a sophisticated social media strategy.TRANSCRIPT
History
• Founded in 1856 by Thomas Burberry in Basingstoke, England
• Innovative in fabric and outwear design
• 1895 Burberry develops a coat for British officers during the Boer War: early trench
• 1914 Epaulettes and „D“ rings are added: Birth of the trench coat
• 1955 Burberry was awarded a Royal Warrant by Queen Elizabeth II
Corporate Identity
• 1901 The Equestrian Knight trademark appeared for the first time
• Latin word `Prorsum`, meaning forwards
Corporate Identity
• 1920 The Burberry Check, registered as a trademark, was introduced as a lining to the trench coat
• It was later used for a broad variety of accessories and clothes and became more symbolic as the actual logo
The 90s: First Repositioning
• 1997 To overcome retail problems, Burberry repositioned itself through new design, merchandising and marketing strategy
• Strong focus on the Burberry Check
• Broader product line, focus on younger target group
• Kate Moss as new testimonial: instant accessiblity
Image Problems
• Burberry became mainstream culture, threatened to lose its luxury image
• Check became ubiquitous
• Kate Moss: not upmarket
• Became popular with British football casual cult, associated with chavs and hooligans
• Pubs started to ban people dressed in Burberry
Recapturing the luxury market
• Baseball Caps removed from sale
• Reduced visibility of the Burberry Check
2001: 20%
2004: <5%
• Kate Moss got replaced by Rachel Weisz: Upper Class, sophisticated, elegant
A new era
• New Creative Director: Christopher Bailey
• Focus on sub brand/catwalk label Burberry Prorsum
• 2009 Return to LFW for the 25th anniversary of the British Fashion Council: celebration of Britishness, pushing London as fashion hotspot
• New testimonial: Emma Watson is appealing to young, but upscale target group
Embracing Social Media
• Burberry has a sophisticated digital strategy
– Youtube channel
– Facebook fanpage
– Twitter Account
• Engaging younger customers with the brand
• Giving them a unique insight/background information
• Using the opportunity of feedback
Art of the Trench
• Social media website focused on trench coats
• Scott Schuman (The Satorialist) takes pictures of street style trench coats
• Inspiration how to wear it
• Users can rate the pictures and even submit their own
Front row seats for everyone
• Burberry was the first to live stream fashion shows online
• Autumn/Winter 2010 show the first ever to be live streamed in 3D: parties in 5 different locations
Democratization of luxury fashion, but for a more targeted audience
Questions?