BUSINESSGrow your business

http://facebook.com/AmwaySouthAfrica • For more information, visit www.amway.co.za278

The Amway Business Opportunity Start-up Pack

A M WAY BUSINESS OPPORTUNIT Y LITER ATUR E

• ThisuniquepackhasbeenspeciallydesignedbyAmwayforexistingAmwayBusinessOwners(ABOs)tooffertoprospectiveABOs.

• ItcontainseverythingrequiredtomakeaninformeddecisionaboutbecominginvolvedintheAmwaybusiness.

• The Amway Business Opportunity Start-up Pack provides a solidinformation base on how to start,manage and build your Amwaybusiness.

• The Start-up Pack consists of literature only, and the ABO hastopurchaseanyproducttothevalueof20PersonalVolume(PV).

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ABO LITERATURE START-UP PACK

Contents

WelcomeLetter RulesofConduct NamibiaOrderForm

ABORegistrationForm WelcomeDVD BotswanaOrderForm

StandingOrderProfileForm(SOP) BankInformationForm ProductBrochure

M65Form PersonalDataRequestForm

ReturnEnvelope SouthAfricaOrderForm

ABO LITERATURE START-UP PACK

Item no. 241045ZA: a79.1 • NA: a80.04 • BW: a76.94 p0 b0 r102.7

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FREEFREE

PRODUCT PACKS

HOME CARE MIXED PACKItem no. 244759ZA: a230 • NA: a233 • BW: a224 p10 b199.9 r299

Item No. Description Size Quantity

239162 SA8™PremiumConcentratedLaundryPowderDetergent 250g 1

982204 DishDrops™ConcentratedDishwashingLiquid 250ml 1

1959 Glister™Toothpaste(Travelsize) 50ml 2

5113 AMWAY™PourandMeasureCap - 1

110487 AMWAYHOME™PlasticSqueezeBottle 500ml 1

982203 L.O.C.™Multi-PurposeCleaner 250ml 2

982203 FREEL.O.C.™Multi-PurposeCleaner 250ml 1

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GENERAL HOME AND XS™ PACKItem no. 272960ZA: a700.1 • NA: a709.14 • BW: a681.74 p30 b599.7 r910

Item No. Description Size Quantity

110480 SA8™ConcentratedFabricSoftener-GardenBlooms 1L 1

239162 SA8™LaundryPowder 250g 1

982204 DishDrops™ConcentratedDishwashingLiquid 250ml 1

982203 L.O.C.™Multi-PurposeCleaner 250ml 2

1959 Glister™Toothpaste 50ml 1

5113 AMWAY™PourandMeasureCap - 1

110487 AMWAYHOME™PlasticSqueezeBottle 500ml 1

119803 XS™PowerDrinkPinkGrapefruitBlast 2x250ml 2Cans

117849 XS™PowerDrinkTropicalBlast 2x250ml 2Cans

122608 XS™JuicedPowerDrinkGreenAppleBlast 2x250ml 2Cans

292518 XS™FuelSnackFoodBars–CaféLatte 2x50g 2Bars

292520 XS™FuelSnackFoodBars–ChocolatePeanutBlast 2x50g 2Bars

4658 FusilliPasta 500g 1

100257 InstantCoffee 4x100g 1

117591 EnglishBreakfastTea 8x125g 2

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LI TER AT UR EThere is no PV/BV available on business aids and tools.

BEAUTYITEM NUMBER DESCRIPTION SA: ABO PRICE NAM: ABO PRICE BOTS: ABO PRICE

Beauty: Artistry

261593 ArtistryYouthXtendLeaveBehindBrochure(Packof5) 29 29.38 28.25

DURABLESITEM NUMBER DESCRIPTION SA: ABO PRICE NAM: ABO PRICE BOTS: ABO PRICE

214070 eSpringCustomerBrochure 24.3 24.62 23.67

214072 eSpringProductGuide 121.8 123.39 118.62

214073 eSpringFlyer(Packof10) 42.8 43.36 41.69

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BUSINESSITEM NUMBER DESCRIPTION SA: ABO PRICE NAM: ABO PRICE BOTS: ABO PRICE

Business: Start-Up Literature

241045 ABOLiteratureStart-UpPack 79.10 80.04 76.94

2094 MemberRegistrationPack 127.10 128.76 123.78

Business: Managing

1080 ProductBrochure 34.90 35.36 33.99

107 ClientReceiptPad 30.00 30.39 29.22

4019 M65BankTransferForm 0.00 0.00 0.00

112 ReturnMerchandiseForm 0.00 0.00 0.00

9042 SouthAfricaOrderForm 0.00 0.00 0.00

9480 NamibiaOrderForm 0.00 0.00 0.00

9481 BotswanaOrderForm 0.00 0.00 0.00

Business: Motivational Awards

9044 3%AchieverPin 50.00 50.65 48.70

9045 6%AchieverPin 50.00 50.65 48.70

9046 9%AchieverPin 50.00 50.65 48.70

9047 12%AchieverPin 50.00 50.65 48.70

9048 15%AchieverPin 50.00 50.65 48.70

9049 18%AchieverPin 50.00 50.65 48.70

9050 100%UserPin 46.50 47.10 45.28

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GENER A L INFOR M ATION

AMWAY 100% SATISFACTION MONEY-BACK GUARANTEE

DID YOU KNOW?We stand behind the quality of Amway products and guarantee your satisfaction.

WestandbehindthequalityofAmwayproducts,andguaranteeyoursatisfaction.Ifyouarenotcompletelysatisfied,please return your products to us, together with a completed ReturnMerchandise Authorisation Form (112SA) anda copyof theAmway Tax Invoice,within sixmonths from thedateofpurchase, andwewill gladly replace itwithoutcharge.Alternatively,wewillextendacredittoyoutowardsthepurchaseofanalternativeAmwayproduct,orrefundyou with the full purchase price. This guarantee excludes VAT, delivery and Transhipment (home delivery) fees forNamibiaandBotswana,andalsoexcludesdeliveryfeeschargedforSouthAfrica.Ifaproductbeingreturnedtoushascausedanadversephysicalreaction,theABOmustcompletethe‘AmwayCares’form,whichisthensenttoourtechnicalregulatoryservicesforqualitycontrolpurposes.

TheAmwaySatisfactionGuaranteedoesnotapplyto:• Productsthathavebeenusedforpurposesotherthantheirintendeduseinnormaldomesticsituations;• Productsthathavebeenintentionallydamagedormisused;• Amwayproductsthatprovideaspecifiedtimeperiodforreturn;and/or• Productscoveredbyexpresswrittenwarranties.RememberthesepointsabouttheAmwaySatisfactionGuarantee:• Theabove-mentionedguarantee isapplicabletoSouthAfrica,NamibiaandBotswana,andisprovidedinaddition

toyourstatutoryrights,whichremainunaffected.• PleasemakesurethatyouareawareofwhichproductsarenotcoveredbytheAmwaySatisfactionGuarantee.These

arecoveredbyseparateguarantees,whichareexplainedintheinformationcontainedintheproductpackage.PleasecontactAmwaySouthAfricaforfurtherdetails.

• The Amway Satisfaction Guarantee does not apply to any designated products that can reasonably be expectedtohaveashelflifeoflessthansixmonths.

• XS™PowerDrinkand/orXS™FuelSnackFoodBarsReturnsPolicyavailableonwww.amway.co.za

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DELIVERIESYourguidetodoingbusinesswithAmway

DeliveryInformationWe’vepartneredwithSkyNetWorldwideExpressforSouthAfrica,NamibiaandAramexforBotswana.Togetherwiththispartner,weofferyouauniquedeliverynetwork.

OurDeliveryNetworkOurHomeDeliveryNetworkprovides reliabledeliveryservices to themajorityof townsthroughout southern Africa, while recognising that home deliverymay not be feasibleinsomeareas,duetodistanceandisolation.Analternativedeliveryorpick-uppointwillthenbearrangedforthesedestinations.PleasephoneourContactCentreon+27214051700shouldyouexperienceanychallengeswithdeliveries.

PargodeliveryisnowavailableinSouthAfrica.***Pargo has partnered with third-party retailers, for example Clicks, Caltex Fresh Stop,Waltons,Sparandmanymoreretailandconveniencestores.ThePargonetworkconsistsofmorethan2500stores.Pargopick-uppointsarealsoreferredtoasPups.TheContactCentrewillassistyouinfindingyourclosestpick-uppointwhenyouplaceyoursingleordertelephonically.Deliverytomaincityareascantake2to3workingdaysfromthetimeofdispatchfromtheAmwayWarehouse,andregionalareasmaytakeupto5workingdays.PargowillinformyouviaSMSassoonasthePargodeliverydatahasbeenuploadedontothePargosystem.Youwillreceivea2ndSMSwhenyourparcelhasarrivedatthepick-uppoint.A3rdSMSwillbesentasaremindertocollectyourparcelwithin7workingdays.A4thandfinalSMSreminderwillbesentifnotcollectedwithin7workingdaysandyourparcelwillthenbereturnedtoAmway.YoucancollectwithyourPargoSMScodethatwassentandacopyofthereceiver'sID.• Door-to-counterservice• MinimalcostofR55• CollectfromanymajorretailorconveniencestoreinSouthAfrica

OurDeliveryTimesOrdersaredeliveredbetweenthehoursof07h00and18h00(MontoFri).Intheeventthatthere isno-onetoreceivethedelivery, thedrivermay, in the interestsofsecurity, leaveastickeronyourdooraskingyoutocontactthedriver’sdepot.

***Terms and Conditions: This service is only available in South Africa and restrictedtosingleordersonly. // 287

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DELI V ERY FEES R ET U R NS

ProductscanbereturnedtoAmwayasstatedintheAmway100%SatisfactionMoney-backGuarantee.Returnscanbedelivered(attheABO'scost)orsenttoallAmwayBusinessCentres.ThisincludestheAmwayWarehouseinJohannesburg,theAmwayBusinessCentresinJohannesburgandCapeTown,andtheProductSelectionCentresinJohannesburgandKwaZulu-Natal(seeaddressesandmapsonpages300to303).

Please note: AllproductstobereturnedbyNamibianorBotswanaABOscanbehandedinatSkyNetNamibiaorAramexBotswanadepotswithacompletedReturnMerchandiseform.

SOUTH AFRICA

Deliveryfeesingleorders R85

Deliveryfeecombinationorders R250

DeliveryfeePargoOrders(singleordersSAonly)** R50

PickuporderatanyAmwayCentre R50

IncludingVAT

BOTSWANA

Deliveryfeesingleorders R100

Deliveryfeecombinationorders R250

Transhipment(homedelivery)* R94+R100=R194

TranshipmentFees:CombinationOrders(homedelivery) R94+R250=R344

VATexempted

NAMIBIA

Deliveryfeesingleorders R100

Deliveryfeecombinationorders R250

Transhipment(homedelivery)* R94+R100=R194

TranshipmentFees:CombinationOrders(homedelivery) R94+R250=R344

VATexempted

*TranshipmentishomedeliveryfeeR94+singleorderfeeR100=R194**Note: Please include your cell number when placing your single order via the postal delivery option.

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PLE ASE NOT E Enquiries

• Allitemsmarkedwithan*inthisbrochureareavailablewhilestocklasts.However,Amwayreservestherighttosubstituteasimilarproductofequalorhighervalueatnoextracost.Technicalspecificationsmaychangewithoutnotice,subjecttotheavailabilityofsupply.

• Allstatedsizes,weightsandcapacitiesareapproximate.

• Sizecodesusedare:H=height,D=depth,W=width,L=length.

• Everyeffortismadetoensurethatcolourswatchesdepictedforcolourvariationsareaccurate,howevertheremaybeslightvariationsduetoprintingprocesses.

• AllproductscomplywiththerelevantsouthernAfricanstandardsanddirectives.

• Productsmarkedwiththe‡‡symbolinAmwayliteraturearenotcoveredbytheAmwaySatisfactionGuarantee.Theyarecoveredbyseparateguaranteesthatareexplainedintheinformationcontainedintheproductpackage.PleasecontactAmwaySouthAfricaforfurtherdetailsorvisitwww.amway.co.za.

• Wherepurchasesaremadeatanyofourpointsofpresenceandpaidforincash,theordertotaltobesettledwillberoundeddowntothenearestfivecents.Allpurchasessettledwitheithercreditordebitcardswillnotbeeligibleforroundingdown.

• ThepricesdisclosedinthisbrochurearetherecommendedretailpricesofthegoodsprovidedbyAmway.

ERRORS AND OMISSIONS

Whilewestrivetoensurethataccurateinformationissupplied,errorsandomissionsmayexistasaresultofinformationnotbeingavailableatthetimeofprint,orduetooriginalomissionsatthetimeofbrochurepreparation.

DISCLAIMER

GrowthIncentiveProgramme(GIP)Disclaimer:AmwaySouthAfrica’sGrowthIncentiveProgramme(GIP)isrunatAmway’sdiscretionandcanbeamendedfromtimetotime.

CONTACT DETAILS FOR AMWAY CONTACT CENTRE

Telephone: +27214051700

Faxnumbers: +27214051716/1718/1728

Fax2email: +27865291245

Email: Infocentre.zaf@amway.com

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DOOR-TO-COUNTER SERVICEAmway offers an exciting, convenient and cost-effective DOOR-TO-COUNTER serviceinpartnershipwith1800Pepstores.

The process is easy and for single orders only:• PlaceyourordertelephonicallyviatheAmwayContactCentre.Atthisstage,Pepstores

deliveryisopentoSouthAfricanABOs.• Foryourorderingconvenience,theContactCentrewillassistyouwiththeclosestPep

storesbranchtoyou.• Upon Pep store's receipt of your order, they will send a confirmation SMS to your

cellphonewith a unique Paxi* collection pin, requesting that you collect your order.PleaseprovidethispinwithacopyofyourIDuponcollection.

Should you not collect your order after 3working days, a second reminderwill be sentto you, and if not collectedafter a further6workingdays, a thirdSMSwill be sentout,notifyingyouthatyourorderwillbereturnedtoAmway,shouldyounotcollect.

ThisisanotherinnovativeprojectwherebyAmwaypartnerswithyoutosupportandhelpyougrowyourbusiness.

*Paxi = Parcel Taxi

Cost for the South African region on single orders only: R50

CONTACT DETAILS FOR AMWAY CONTACT CENTRETelephone: +27 21 405 1700 Email: amwayorder.zaf@amway.com Fax2email: +27 86 529 1245

PEP STOR ES

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Present the Amway Business Opportunity quickly and easily through the Switch, Share and Duplicate application. All you need is your smartphone or tablet to download it through the Amway Kiosk app, which is available for download via the Apple App Store and Google Play.

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The products you purchase on the phone, by fax or onwww.amway.co.za will be dispatched to your delivery addressthat is reflected on our database. Deliveries for Namibia willgodirectlytoSkyNet'sNamibiandepotinWindhoekanddeliveriesforBotswanagodirectlytoAramexBotswanadepotinGaborone,unless Transhipment (home delivery) has been selected, theTranshipmentfeehasbeenpaidandthedeliveryaddresshasbeenspecified. Orders for collection from the Amway Kiosk at SkyNetin Francistown, Botswana, will first be delivered to the SkyNetdepotinGaboroneandthenTranshipped.ABOswhousethepostaldeliveryoptioninSAmustcollecttheirordersfromtheirdesignatedpostoffices.

DELI V ERY SYSTEMS

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OPERATING HOURS

SkyNet NamibiaBibleHouse,No.428IndependenceAvenue,WindhoekGPSco-ordinates:S22°33.219E017°05.007

AramexAramex,Plot69369,Gaborone,BotswanaPluscode:9WH6+6GGaborone,Botswana

Amway Business Centre (ABC) Cape TownMondaytoFriday 10h00to19h00Saturday 09h00to15h00

Amway Business Centre (ABC) LongmeadowMondaytoFriday 10h00to19h00Saturday 09h00to15h00

Product Selection Centre (PSC) Berea MondaytoFriday 09h00to18h00Saturday 09h00to15h00Visitusonwww.amway.co.zaPleasenote:Sundaysandpublicholidaysarenotregardedasworkingdays.

PRICING CODETheABO/MemberpricingcodeismadeupofthePV,BV,ABO/Memberpriceofeachproductandis printed below the relevant item number. The VAT-inclusive pricing is highlighted forSouthAfrica(ZA),Namibia(NA)andBotswana(BW).ThediagrambelowshowshowtoreadtheABO/Memberpricingcode.Asuggested retailprice isalso indicated foreachproduct.Pleasenote:ThesuggestedretailpriceforeachproductisonlyarecommendationandABOsareentitledtodeterminethepriceatwhichtheysellproductstoclientsindependently.

PV/BV RatioPV:PointValueBV:BusinessVolume1PV=R21.39

How to read the ABO/Member Pricing Code

Alphanumeric Code - Lower Case

p21.39 b109.65

Point Value=21.39

BusinessVolume=109,65

ABO/MemberPriceIncl. VAT=R125

Namibia ABO/Member PriceIncl. VAT=R127,74

Botswana ABO/ Member PriceIncl. VAT= R122,81

Suggested Retail Price=R162,50Incl. VAT

r162.50

NA: a127.74ZA: a125 BW: a122.81││

Assumes SA price excluding VAT = BV*SA price is inclusive of VAT

Collecting OrdersShouldyouwish tocollectyourorder fromourAmwayBusinessorProductSelectionCentres,pleasenotetheoperatinghours.Contactinformationandmapsareonpages300to303.

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M65 Cash Deposit (Applicable to South Africa and Namibia only)

South African and Namibian ABOs can place orders using theM65 Bank Deposit Slipasamethodofpayment.Oncethepaymenthasbeendeposited,kindlyfaxacopyoftheM65BankDepositSliptotheContactCentreon:+27214051716/18or+27214051728.Fax2emailnumber:+27865291245,orsendviaemailtoamwayorder.zaf@amway.com

Please note: Orders using the M65 payment method will only be confirmed andverifiedoncethepaymentreflectsonAmway’ssystem.Toensurethatyourdeliverytimeexpectationismet,pleasenotethatM65paymentverificationcantakeuptooneworkingday,oruptotwoworkingdaysatmonth-end.

Please ensure that proof of payment is faxed or emailed to the addresses above. Failure to do so may delay the processing of your payment.

Credit CardsThismethodofpaymentisapplicabletoallABOs.Weaccept:•Visa•MasterCard•DinersClubandAmericanExpress

South Africa and NamibiaInternetTransfersandDirectDepositsSouthAfricanandNamibianABOscanalsomakeaninternettransfer,aswellasadirectdeposit into Amway’s Standard Bank account, number 0700 25428. Please use branchcode051001.

Please note: It is important to use your ABO number or order number and date as a reference. Orders will only be confirmed once the payment reflectsonAmway’s system. Toensure that yourdelivery timeexpectation ismet, please keepinmindthatthepaymentverificationcantakeuptooneworkingday,oruptotwoworkingdaysatmonth-end.

Botswana Direct Deposits In Botswana, ABOs can make cash deposits via Stanbic Fairground. In this instance,Stanbicconvertspulaintorands.TheABOmustthenfaxproofofpayment(abankdepositslip with their ABO number and date as a reference) to the Contact Centre on+27214051716/18or+27214051728.Fax2emailnumber:+27865291245,orsendviaemailtoamwayorder.zaf@amway.com

Please note: Orders paid using thismethod of paymentwill only be confirmed andverifiedoncethepaymentreflectsonAmway’ssystem.Toensurethatyourdeliverytimeexpectationismet,pleasenotethatpaymentverificationcantakeuptooneworkingday,oruptotwoworkingdaysatmonth-end.

Please ensure that proof of payment is faxed or emailed to the addresses above. Failure to do so may delay the processing of your payment.

Bank AccountsStanbic Botswana – PulaAccountname:AmwaySouthAfrica(Pty)LtdBank:StanbicBranch:FairgroundBranchcode:064967Accountnumber:9060000738331

Stanbic Botswana – RandAccountname:AmwaySouthAfrica(Pty)LtdBank:StanbicBranch:FairgroundBranchcode:064967Accountnumber:9060001657866

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IntegraltotheworldwidesuccessofAmwayisitsuniqueSalesandMarketingPlan.Thisplanhaswithstoodthe testof time, inmultiplecurrencies,culturesandclimatesaroundtheglobe.Itprovidesasimpleanduniquemechanismforachievingone’sowngoalswhilehelpingothersachievetheirs.Recognition is offered through the publishing of the honour roll, leadershiptraining seminars and sponsored Amway events. Reward comes in the formofsubstantialbonuses,commissionsonproductsalesandalong-termbusinessopportunity.

RecognitionWhen we refer to recognition in Amway, it is in the form of non-monetaryleadership recognition. We use this platform to show the world how muchourAmwayBusinessOwners(ABOs)canachieve.It isalso importantto letallABOsknowwho theachieversareandhowpeople likeyouandmecanhaveasuccessfulAmwaybusiness.

Recognition on myAmway OnlineABOs are recognised in the monthly myAmway Online newsletter, in theAchieverssection.ThisnewsletterisemailedtoallABOs.Tomakesurethatyoureceiveyourcopy,remembertokeepyourpersonaldataupdated.

Recognition through Amway South Africa’s Growth Incentive Programmes and Business SeminarsThese programmes are designed to reward ABOs for reaching higherqualificationsduringtheperformanceyear.ThemonthlyprogrammeisdesignedtoencourageABOstobuildsustainablebusinessstructures.Achievementsarebuiltontheprincipleofhelpingotherstoachievetheirgoalsandaspirations,whileyouarebuildingyourbusiness.

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REWARD

PV/BV and Leadership CommissionPoint Value (PV) andBusiness Volume (BV) are two numeric values assignedtomostproducts,aswellasotherABOpurchases.TheamountofPVanABOaccumulates each month will determine the qualification percentage levelachievedon thePerformance IncentiveSchedule.PV iscalculatedbydividingtheBVbythecurrentratioofBVtoPV.Thisratioisreviewedwheneverpriceschange so that the reward (BV) rises with inflation, while the effort (PV)remainsrelativelyconstant.TheamountofBVanABOaccumulateseachmonthis multiplied by the percentage from the Performance Incentive ScheduletocalculatethegrossPerformanceIncentiveearned.

PV/BV is accumulated by all ABOs based on their product purchases, andisusedtocalculatePerformanceIncentives.PV/BVisallocateduponverificationof payment. All orders received, processed and paid for before the closeof businesson the lastworkingdayof themonthwill be included in thePV/BVcalculationsforthatmonth.Ordersreceivedafterthecloseofbusinessonthelast working day of themonth will be included in the followingmonth’s PV/BVcalculations.

LeadershipandMonthlyDepthCommissionsaremodifiedwhenevertherearechangestothePVandBV.ThesechangesaredeterminedbytheratiobetweenPV and BV. As PV/BV changes aremade, the Leadership andMonthly DepthCommissionsarerecalculatedandtheupdatedguaranteeamountispublished.

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SHOPPING ONLINE

W HEREVERyou need i t ,

you need i t .W HENEV ER

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• Enhancethesalesexperiencewithyourclients,withthemobileversionoftheProductBrochure

• Usevideosandinteractivegadgetstosellmore

DownloadtheAmwayProductBrochurefromtheAmwayKioskapptoyourtabletorsmartphone*andpresentAmway’sleadingbrandswhereveryouare.

*Available for iOS (iPhones and iPads) and Android (tablets only) operating systems.

GO DIGITAL WITH THE AMWAY KIOSK APP!

JUST A CLICK AWAY...

SHOWCASE AMWAY PRODUCTS WHEREVER, WHENEVER WITH THE AMWAY KIOSK APPLICATION.

START A GREAT EXPERIENCE

Shoppingonlineatwww.amway.co.zaisaconvenientandsecurewaytoshopforallyourfavouriteproductswithoutleavinghome.

Gotowww.amway.co.za,loginandyou’llfindalltheAmwayproducts!Simplyaddtoyourcart,checkoutandchooseamethodofdelivery– it canbedelivereddirectly toyourhome, to thenearestpostoffice(SouthAfricaonly)oryoucancollectfromyourlocalAmwayBusinessCentreorProductSelectionCentre.

Start shopping online – it is convenient, secure and easy!

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There’sanAmwayBusinessCentre(ABC)inbothCapeTownandJohannesburg.AttheBusinessCentres,ABOsareabletoplace,payforandpickuporders.WehaveProductSelectionCentres (PSCs)and JunctionStores inBerea (KwaZulu-Natal), SouthgateandPretoria.ThePSCoffersfullABOsupport,fromthecapturingofABOregistrationsto the processing of orders and returns, as well as assisting with any businessqueries.TheABCs,PSCsandJunctionStorescanbefoundatthefollowingaddresses:

DIRECTIONS TO GET TO THE AMWAY CENTRES

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AMWAY BUSINESS CENTRES (ABC)

Christia

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Cape Town ABCAtlanticCentre,14ChristiaanBarnardStreet,Foreshore,CapeTown,8001

Tel:+27(0)214051756

GPS co-ordinates:33°55'16.1"S18°25'58.9"E

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Johannesburg ABCNo.12FrieslandDriveLongmeadowBusinessEstateSouth,Longmeadow,Johannesburg,1609

Tel:+27(0)112014400

GPS co-ordinates:26°07'06.9"S28°08'06.5"E

Johannesburg Warehouse33BrusselsRoad,SpartanIsando,1619

Tel:+27(0)119230850

GPS co-ordinates:26°07'23.0"S28°12'13.5"E

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AMWAY PRODUCT SELECTION CENTRE (PSC)

Durban PSC CoweyParkCentre91-121ProblemMkhizeRoad(oldCoweyRoad)Berea,KwaZulu-Natal,3610

Tel:+27(0)317015548

GPS co-ordinates:29°50'26.6"S31°00'31.8"E

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The Amway Vodacom Direct Partnership PV Ratio: R81,00 = 1 PV or pro rataAsanAmwayBusinessOwner,youareinvitedtobecomepartoftheVodacomfamily.TheAmwayVodacomDirectPartnershipoffersyoutheabilitytoearnPV!

WHAT CAN I EARN PV ON?• CellularServices–monthlysubscriptioncostsandlocalcallsmade.• 3GServices–3Gcardsubscriptioncostsanddatacharges.Exclusions from PV calculation• CellularServicesexcludeVATandthird-partyfees,i.e.value-added-services,international

callsand3Gpremiums.• 3G Services exclude international calls (international roaming), certain content download

charges,aswellasvalue-added-servicessuchasindividualdatacardpurchases(notcontract).HOW IS PV ALLOCATED?Pleasenotethatoncethesaleismadeandthelineisactivated,PVcanonlybeallocatedamonthinarrearsafterasuccessfulinitialpaymentisreceived.

VODACOM

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VODACOM and AMWAY have partnered to bring you amazing offers.

FREQUENTLY ASKED QUESTIONSWHAT IS VODACOM DIRECT?VodacomDirectisadirect-to-the-consumersaleschannel(call-centrebased)of Vodacom (Pty) Ltd. Vodacom Direct offers customers the convenienceofbeingable to takeoutaVodacomcontract,wherebycustomersgetanewphoneevery24months,andenjoythebenefitsofawiderangeofpioneeringproducts and the best quality service. ABOs can enjoy all of this from thecomfortoftheirhomesorplacesofbusiness.

IfyoumakeuseoftheAmwayVodacomDirectPartnership,youwillhavetheabilitytostartearningPV.*WHAT ARE THE BENEFITS OF VODACOM DIRECT DEALING WITH THE ABOs AND/OR THEIR CUSTOMERS?• VodacomDirectisabletodirectlyselland/orpromoteservicesoralternatives

tocustomersfirst-hand,ultimatelyresultinginamoresatisfiedcustomer.• The call centre will also be able to assess the customers’ needs more

effectively.• Allcall-centrestaffareprofessionallytrainedtosellandsupportallproducts

andservicesoffered.• Itishasslefree–nopaperwork.• Freedelivery.• FreeSIMandconnection.• 14-daymoney-backguarantee.• Prepaidtocontractconversion.• Two-yearhandsetwarranty.

WHAT IS THE PROCESS THAT THE CUSTOMER SHOULD FOLLOW?• Ifthecustomermatchesthecriteriabelow,askthemtocontacttheVodacom

DirectCallCentre.Note:ThecustomerwillneedtoquoteyourABOnumberwhenapplyingforanewcontract.

• Howdoesa customer apply for anew cellular contract throughVodacomDirect?The customer will need to call the Vodacom Direct Call Centreon 082 1950 with the ABO number. Vodacom credit criteria will apply.Should they qualify for the contract, an order will be placed and thecontract will be linked to the respective ABO number. In order to avoidmisinterpretation and confusion with orders or information supplied,it is very important to note that discussions and negotiations can onlybe conducted directly between Vodacom Direct call centre staff andthecustomer.

• WhatifacustomerhasanexistingVodacomprepaidnumbertheywishtoconverttocontract?ThecustomershouldcontacttheVodacomDirectCallCentreon0821950withyourABOnumber,advisingthemthattheywishtoconverttheirexistingVodacomprepaidnumbertoacontract.Vodacomcredit-vettingcriteriawillapply.

*AmwayPVrulesapply.

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VODACOM• Whatifthecustomerhasanexistingcellphonenumber(beitCellC,MTN,etc.)thattheywish

toport*toVodacomDirect?ContacttheVodacomDirectCallCentreon0821950.*Portingoccurswhenanexistingnumber, either ‘contract’ or ‘prepaid’, ismoved fromonemobilenetworkorserviceprovidertoanother.Portingtermsandconditionsapply.

• ThecustomeralreadyhasaVodacomcontractandwantsittobelinkedtotheAmway-VodacomDirectPartnership.Whatmusttheydo?Vodacom cannot port an existing Vodacom (Pty) Ltd cellular phonenumber to theAmway-Vodacom Direct Partnership unless the existing Vodacom contract has reached its term,i.e.24monthshavelapsed.Thereafter,thecontractcellularphonenumberhastobemovedtoprepaidstatus foraperiodofsixmonthsbefore initiationofanewcontract through theAmway-VodacomDirectpartnership.ThenumberMUSTberegisteredunderthenewdealerIDinorderforthecustomertoearnpoints.Seetheillustrationontheright.

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• HowcanmyfamilyandfriendsporttheircellphonenumberstoVodacomDirect?Thesameprocesswillapplyasoutlinedinthepreviousquestions,butthecustomerwillneedtoprovideyourABOnumberinordertohavethecontractlinked.

• HowdoIupgrademyexistingAmway-VodacomDirectnumber?A new Vodacom Deal Sheet is uploaded on www.amway.co.za/DOWNLOADSmonthly, and provides all the latest deals and promotions on offer to Amway-VodacomDirectclients.IfanABOwantstodoanupgrade,theyneedtocontacttheUpgradesdepartmenton0821950,whowillprovidethemwiththelatestupgradedealsheet.ThisdealsheetisforexistingcontractsalreadylinkedtotheAmway-VodacomDirectpartnership.NB:IftheinitialcontractwasdonethroughAmway-VodacomDirect,ABOscanonlyperformtheupgradesthroughVodacomDirect.

• WhatwouldIneedtodoifIdidnotprovidemyABOnumberwheninitiatinganewcontractthroughtheAmway-VodacomDirectpartnership?It is imperative that theABOnumber isprovidedupon initiationof thecontractbecauseitcannotbeaddedatalaterstage,resultinginthenon-allocationofPV.

*Porting terms and conditions apply.**The emergency number 112 is only available to those calling from a Vodacom cellphone number.

Important Contact Information

VodacomDirectSales: 0821950

VodacomDirectSalesEmail: AmwaySales@bytes.co.za

VodacomDirectActivations: 0821945

VodacomCustomerCare: 082111

VodacomCreditandRisk: 0821946

Vodacom(AmwayUpgrades): 0821950

Emergency: 082112**

Vodacare: 0821944

Netcare: 082911

AmwayBonusDepartment: +27214051700

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NETFLORISTCHANNELSNetFloristusestwochannelstosellitsproducts–awebsiteandacallcentre.Thewebsiteissecureanduses128-bitencryptionforalldatathatisroutedovertheInternet.ThecallcentreisopenonMondaytoFridayfrom07h00to18h00andonSaturdayfrom10h00to12h00.ItisavailabletoABOsinSouthAfrica.

PRODUCT AND DELIVERYThecompanyoffersafullrangeoffloralandgiftingproducts,including:•Flowers,bouquets,arrangementsandsilkflowers•Driedfruit,freshfruit,nuthampers,biltonghampersandchocolatehampers•Gourmethampers•Non-perishablegiftsForfloraldeliveries,NetFloristoffersasame-daydeliveryservice.Ordersneedtobeplacedwiththembynoontobeeligible forsame-daydeliveries.Forallotherproducts,anext-dayserviceisavailableinJohannesburgandatwo-dayservicetoallotherregionsinSouthAfrica.

FLORAL SERVICESNetFloristdeliversflowersintwoways:•ViaitsnetworkofhubsinPretoria,CapeTown,Durbanandpreferredfloristslocally.•Viaitsinternationalrelaynetwork,forallinternationalorders.

GIFTING SERVICEGift hampers are delivered countrywide by courier. Allow 24 to 48 hours for the deliveryofhampers.NetFloristoffersaSatisfactionGuaranteeonallitshampers.Pleasecontactthecallcentrewithanyproblemsordefectiveitemswithin24hoursofdelivery.Witheverypurchaseofafloralarrangementorhamper,youwillearnPV/BV,ratioR82,00to1PVorprorata,excludingVATanddeliveryfees.

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0861 300 600SA’S LARGEST FLOWER AND GIFTING SERVICE

ORDERING DETAILSOnline:http://www.netflorist.co.zaCallCentre:0861300600Forqueries,emailinfo@netflorist.co.zaororders@netflorist.co.zaWhenregistering,pleasecontactaNetFloristcallcentreagenttoaddyourABOnumberunderthe'username'column.Onlyaddyournumberinthiscolumnandnottheword‘ABO’.Thisisrequiredsothatwhenyouplaceorders,theordernumberwillbelinkedtoyourABOnumber,whichgetsuploadedontotheAmwaysystem.

GUIDELINES ON HOW TO DEAL WITH NETFLORIST

HOW TO ORDER FROM OR LIAISE WITH NETFLORIST:• AllorderssubmittedtoNetFloristmustbedonepersonallybytheABO,accountholders

ortherefereeonly.• AllcallsareloggedandrecordedbyNetFloristandassuch,allcommunicationmust

bedonepersonallyanddirectlywithNetFlorist.• It is very important tonote thatdiscussions andnegotiations canonlybe conducted

directlywiththereferee.Thisisdoneinordertoavoidmisinterpretationandconfusionwithordersorinformationsupplied.

• Failing to follow thisprocessmay causeadrop in servicedelivery,ultimately leadingtolostsales.

• NetFloristisabletopromoteitsservicesoralternativesfirst-handtoprospects,ultimatelyendinginamoresatisfiedcustomer.

• Call centre staffmembers can also assess theprospects’ needsmoreeffectively andprovidetherequiredlevelofservicesatisfaction.

• CallcentrestaffmembersareprofessionallytrainedtosellandsupportallproductsandservicesofferedbyNetFlorist.

• ABOsshouldatalltimesonlyusetheofficialNetFloristcontactdetailsfororderenquiriesandinformation,ascommunicatedviaofficialPartnerStorecommunicationsandliterature.

• Pleasenotethatoncethesaleismade,PVcanonlybeallocatedamonthinarrears,aftertheinitialpaymentisreceived.

ENQUIRY PROCESS• ContactNetFloriston0861300600foralltechnicalenquiriesorproduct-relatedqueries.• PleasehavetheNetFloristordernumberandorderdateready.• ForPVenquiriesonly–contact theAmwayBonusdepartmenton+27214051700and

selectoption3.

HOW PV IS ALLOCATED• Floralandgiftingservices–onlyonyourordervalue,excludingVATandthird-partyfees.• For accounts that were not initially linked to NetFlorist, PV can only be back-dated

12months,ifeligible.• Amway cannot be held liable for any losses thatmay occur due to accounts not linked

toanABOnumber.• Inorder tohaveaneligibleaccount linked toanABOnumber, theaccountholdermust

personallyandinwritingrequestAmwaytodoso.• OnlyaccountsactivatedviatheofficialadvertisedNetFloristcontactnumbersareeligible

tobelinkedtoABOnumbers,andrefereesmustprovidetheABOnumberwhentheinitialcallismade.

• PVRatio:R82(excludingVAT&deliveryfee)=1PVorprorata

GENERAL• Forfirst-timeresolution-relatedmatters,directqueriestotheAmwayBonusDepartment

on+27214051700andselectoption3.PleasehavetheNetFloristordernumberandorderdateready,aswellasyourABOnumber.

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INSURANCE THAT’S DESIGNED TO PROTECT YOU • Assurance–Lifetimewarrantyonallvehiclerepairwork.• Peace of mind –Premiumsarefixedfor12months–evenifyouclaim.• Money back –Optionforacash-backbonusafterfourconsecutiveclaim-

freeyears–getyourfullfirstyear’spremiums,or25%ofthetotalpremiumspaid(whicheveramountislesser)*.

• New for old–Auto&GeneralInsurancetraditionallygaveyoutheoptiontoinsureyourvehicleforitsRetail,Trade,orMarketValue.Theseoptionswouldpayyououtforthesamevaluecar,ifyourcariswrittenoff**.However,bytakingouttheBetterCarValueoption,youwillbepaidoutforacarthatisanewermodelandhaslesskilometersontheclock,ifyourcariswrittenoff**.

• Call centre hours MondaytoFridayfrom08h00to17h00andSaturdayfrom08h00to13h00

**Ifyourcariswrittenoff,BetterCarValueInsurancewillreplaceyourvehiclewiththesamemodel,whichisoneyearnewer.Ifthevehicleiswrittenoff(allclaimsexcludingtheft)andtheBetterCaroptionhasbeenselectedasthevehicle’svalue,theclientwillbepaidoutfortheequivalentofthesamemodeloneyearyoungerthanthevehiclewhichwaswrittenoff.TheBetterCarreplacementvaluewillbebasedontheretailvalueofthenewcarandwillbeatleast15%morethantheretailvalueofthecurrentlyinsuredmodel,butneverexceeditbymorethan40%.

*Terms and conditions apply // 310

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VALUE-ADDED PRODUCTS• Personal Accident –Coverforaccidentaldeath• Scratch and Dent –Havechips,minordentsandlightscratchesfixedwithout

claimingfromyourmainpolicy• Touch Up –Forthosesmallscratchesanddentsonyourvehicle• AutoXtend–Shortfallinsuranceforyourvehicle• Tyre and Rim–Coverfordamagecausedtoyourtyresandrimsbyvariousroad

hazards

EXTRA BENEFITS AT NO EXTRA COSTYoudon’tevenhave touseyourown timeandmoney tocall yourdownline, friendsorfamily.Allyouneedtodoissendusyourqualifiedreferralsandwewillcall themforyou.

OUR BUSINESS IS TAILORED TO SUIT YOUR BUSINESSBusiness insurance throughAmsure is flexible enough to provide cover, evenwhenyourbusinesstakesyououtoftheoffice.Wewilltailoryourpolicytosuittheuniqueneedsofyoursmallormedium-sizedbusiness.Thismeansthatyoupayless,becausetherearenounnecessaryclausesincludedinyourpolicy.What’smore,we’rebackedbyAuto&General,oneofthemosttrustedplayersintheshort-terminsuranceindustry.ThesearejustafewgreatreasonstoinsureyourbusinessthroughAmsure.

UNDERWRITTEN BY AUTO & GENERAL – 0860 09 10 11Car,HomeandBusinessInsurancethroughAmsureoffersaffordable,hassle-freecar,homeandbusinessinsurance.

AmsureisunderwrittenbyAuto&General.Auto&General(Reg.No.1973/016880/06)isanauthorisedfinancialservicesprovider(FSPlicencenumber:16354).

Termsandconditionsapply.

OnlyavailableinSouthAfricaandtoSouthAfricancitizens.

Underwritten by

Amsure brought to you by

DON’T HESITATE – CALL US ON

0860 09 10 11

Be sure. Insure.

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YOUR NOTES

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VIDEO LINKSPAGE 7 ABOUT ARTISTRY: https://www.youtube.com/watch?v=9UWhjUWTDB0&t=2sPAGE 33 ARTISTRY YOUTH XTEND: https://www.youtube.com/watch?v=VHvl3_58010PAGE 41 ESSENTIALS BY ARTISTRY: https://www.youtube.com/watch?v=gmTIXdDUy8sPAGE 57 ARTISTRY INTENSIVE SKINCARE: https://www.youtube.com/watch?v=txwHhk2wWD0&t=3sPAGE 73 ARTISTRY COLOR: https://www.youtube.com/watch?v=QKZHbZ9H0rc PAGE 105 ARTISTRY LIGHT UP LIP GLOSS: https://www.youtube.com/watch?v=dx3zgMh7UK8

PAGE 115 ARTISTRY FLORA CHIC: https://www.youtube.com/watch?v=gZ8tJA1v4DcPAGE 127 G&H BRAND: https://youtu.be/JzEf7lYJK0IPAGE 139 GLISTER KIDS: https://www.youtube.com/watch?v=n8JGPBOM5EQ

PAGE 141 SATINIQUE BRAND: https://www.youtube.com/watch?v=ZGIzgXHRWUE&t=2sPAGE 143 SATINIQUE SMOOTH MOISTURE EDUCATION: https://www.youtube.com/watch?v=hyl4fcUvFHsPAGE 153 SATINIQUE PRODUCTS: https://www.youtube.com/watch?v=-Gx1fJkBN4oPAGE 155 HYMM BRAND: https://youtu.be/TtFRe9yNkCcPAGE 163 WHY SUPPLEMENT?: https://www.youtube.com/watch?v=FhZf9_o94BU&t=11s PAGE 163 WHY PHYTONUTRIENTS?: https://www.youtube.com/watch?v=EWNnCt87mGQPAGE 163 WHY NUTRILITE?: https://www.youtube.com/watch?v=eE0VY-JsuPc&t=4sPAGE 227 AMWAY HOME PRODUCTS: https://www.youtube.com/watch?v=8k9aEJlT6G0PAGE 265 ESPRING: https://www.youtube.com/watch?v=d2FS1A6Hxl8

SOCIAL MEDIAFACEBOOK: https://www.facebook.com/amwaysouthafrica

TWITTER: https://twitter.com/AmwaySAtweets

INSTAGRAM: https://www.instagram.com/amwaysouthafrica/

YOUTUBE: https://www.youtube.com/channel/UCf9kVo66lFaLg3QSk_Aa0WA

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HOW DOES IT WORK?

1 PRODUCT BROCHUR E

Get the Amway™ Product Brochure on your mobile dev ice.

1. GO TO:

2.DOWNLOAD:

3.DOWNLOADYOUR PRODUCT BROCHURE OR PRODUCT INFORMATION MANUALS.ALSOAVAILABLEOFFLINE.OFFLINE.

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