BUSINESS ANALYTICS

Gain Insight from Your Data with CSC’s Software and ServicesData drives our decisions and our business. Technology makes a mountain of data available to insurance and claims organizations, but most managers are data-rich and knowledge-starved. When critical strategies, decisions and corrective actions require a swift response, sifting through reams of data wastes precious time. Data analysis needs to support decision-making, highlight root causes and strengthen leadership ability.

CSC’s Business Analytics software and services help you quickly monitor business results and the underlying factors driving them. Using interactive sliders, filters and gauges, Business Analytics displays critical data in a dashboard view that instantly identifies positive and negative trends. To understand the data driving the display, you can easily drill down to reveal the specific data or employee that is impacting the outcome.

Traditional business reports, designed by IT professionals, simply aggregate an application’s data. While they may provide good operational data on a daily basis, they have limited value to an executive leading an organization. Dashboards, on the other hand, help you monitor key performance indicators (KPIs) to solve specific business problems or answer process questions. Dashboards originate on the business side and do not need to be application-specific.

Help Your Data Help YouOne of CSC’s customers used Business Analytics to uncover underpriced underinsured motorist coverage that was affecting the company’s loss ratio. Another insurer discovered its pricing for replacement cost coverage was inflating loss costs in its homeowners line of business. Think of the opportunities this presents to proactively address and reverse emerging negative trends throughout your enterprise.

AT A GLANCE

Track Key Business Metrics with At-a-Glance Dashboards

View Enterprise-Level Data and Trends

Get Expert Advice on Fine-Tuning Your Analytics Program

Upgrade Easily from CSC’s Business Intelligence

ProPErTY AND CASUALTY SoLUTIoNS

Dashboards help monitor and predict changes in your business, as in this example displaying casualty-related loss costs. Users can drill down into each component and explore deeper levels of detail.

Business Analytics can help you:

Link measurements to strategy and drive •desired results

Measure process effectiveness •

Reallocate resources for different results•

Improve your current service model•

Predict the impact of factors that drive •consumer behavior

Forecast market trends and future results.•

Transform Your Approach to AnalyticsIf your organization is looking for ways to improve analytics and business intelligence, you need more than just another software tool. You need expert advice on the best approach to managing your data, setting up the system and fine-tuning it as conditions change.

We can help you select the right KPIs and implement sound strategies for building and supporting your dashboards. In addition to providing tools and templates for Business Intelligence reporting and dashboards, our specialists provide CSC metadata, access to our report and dashboard repository, and onsite installation and training. CSC can help you immediately begin creating your own dashboards to track mission-critical data.

Organizations currently using CSC’s Business Intelligence reporting package in conjunction with POINT IN, Exceed, RISKMASTER, Advanced Claims, ClaimsOffice Suite and Legal Solutions Suite can integrate Business Analytics easily with existing systems.

Monitor Trends Across Your EnterpriseYou can expand the scope of Business Analytics beyond CSC’s systems to include data stored in other systems or a data warehouse, giving you the analytics you need to better manage your entire organization.

For example, selected external data can be transferred into the data warehouse to provide a complete view of every component of your loss ratio. Or, Business Analytics can help you monitor and manage your investment portfolio for a complete view of your company’s profitability. The possibilities are endless. CSC can work with you to build a data solution that meets your executive-level business needs.

Make Game-Changing DecisionsDashboards not only help you monitor operational conditions and portray data required for basic bureau reporting, but they also help you understand the factors driving your results. Business Analytics has the unique power to reveal underlying trends and create many “Aha!” moments for your organization. CSC can help you gain insight from your data to support game-changing decisions.

For more information about CSC’s Business Analytics software and services, call 800.345.7672 or send an e-mail to inforequests@csc.com.

CSC’s Partner for Business Analytics: SAP

CSC’s Business Analytics software and services are based on the SAP® BusinessObjects™ XI solutions. Together, we bring the power of the world’s leading business intelligence technology to CSC’s insurance customers. You can use Business Analytics to easily access complex data sources and display information in an interactive dashboard format or on a detailed analytical report. Unlike its competitors, Business Analytics comes with the metadata that allows users of different skill levels to transform complex business data into actionable information for more profitable business decisions.

About CSCCSC, one of the world’s leading consulting and IT services firms, helps clients in industry and government achieve strategic and operational results through the use of technology. The company’s success is based on its culture of working collaboratively with clients to develop innovative technology strategies and solutions that address specific business challenges.

Having guided clients through every major wave of change in information technology since 1959, CSC combines the newest technologies with its capabilities in consulting, systems design and integration, IT and business process outsourcing, applications software, and Web and application hosting to meet the individual needs of global corporations and organizations.

About CSC in Financial ServicesCSC distinguishes itself through its time-tested ability to plan, build and operate highly reliable, efficient and secure business and IT solutions for leading financial services firms around the world. To complement its capabilities in consulting, systems integration and outsourcing, CSC brings financial services industry knowledge and experience, a comprehensive portfolio of financial services application software and an extensive network of industry and technology partners. More than 10,000 CSC employees are dedicated to serving financial services clients, including more than 1,200 major banks, insurers and investment management and securities firms.

Financial Services Group | 200 W. Cesar Chavez | Austin, Texas 78701 | +1.800.345.7672

CSC Americas Headquarters | 3170 Fairview Park Drive | Falls Church, Virginia 22042 | United States | +1.703.876.1000 www.csc.com

© 2009 Computer Sciences Corporation. All rights reserved. Printed in USA 966PC