The Agenda

Assess Understand Critical Business Processes

Determine How to Leverage Current

Environment

Determine Additional Functionality

with Investment

Collaborative Recommendations

Review and assess client’s

current technical environment and industry

developments

Understand mission critical applications along with success metrics & business

outcomes

How can client leverage current equipment today in the short term

What new functionality can be implemented with more investment?

Develop timeline and path. Determine most critical solutions

to implement

Executive presentation with vision, current state and business requirements. Collaborative recommendations on which options should be reviewed to:

Leverage the existing environment

Align new business model to meet operational objectives

Recommend options that propose advantages worth considering

Avaya Business Continuity ConversationsThe Goals of a Business Continuity Conversation:

Review current state realities and identify critical business outcomes

Create collaborative recommendations for leveraging current infrastructure and additional capabilities with future investment

Understand the new normal to help build an updated Business Continuity Plan

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Managing Increased Inquiries

Proactive Outreach to Customers

Managing Employees Working from Home

Maintaining Customer Relationships

IT Communications Infrastructure Resilience, Security and Scale

The Approach

The Deliverables

1-2 hour collaborativesession on site or video led

by Avaya Client Solutions Director, Account Manager and/or Sales Engineer

Business ContinuityA Post Crisis Conversation

Avaya’s Business Continuity Conversation provides immediate solutions leveraging the client’s current technology environment, and solutions that can provide

additional functionality for the future.

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For More InformationContact your local Avaya account representative

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