business images florence, sc 2011

Brain Stormers Young entrepreneurs

eager to succeed

Minding Our Business

Major companies continue to move in

Top of the Class

See how businesses are coming together to create more jobs

in Florence.

What’s Online

Local colleges give region competitive edge

FlOrenCe, SOuTh CarOlina

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SpOnSOred By The FlOrenCe COunTy eCOnOMiC develOpMenT parTnerShip | 2011

i M a g e S F l O r e n C e . C O M 1

WorkstyleBusinesses are Talking 14Companies work together to recruit new employers and create more jobs in the Florence area.

Brain Stormers 18The future is wow for entrepreneurs.

insightOverview 5

almanac 6

Business Climate 10

Transportation 24

energy/Technology 26

economic profile 43

livabilityimage gallery 22

education 30

health 34

reaping the rewards 38

38

30

3414

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Southeastern institute of Manufacturing and Technology

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Brain Stormers Young entrepreneurs

eager to succeed

Minding Our Business

Major companiescontinue to move in

Top of the Class

See how businesses are coming together to create more jobs

in Florence.

What’s Online

Local colleges give region competitive edge

FlOrenCe, SOuTh CarOlina

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SpOnSOred By The FlOrenCe COunTy eCOnOMiC develOpMenT parTnerShip | 2011

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FlOrenCe, SOuTh CarOlina2011 Edition, volumE 5

ProjEct managEr emily mcmaCkinProofrEading managEr raven peTTycontEnt coordinator JessiCa walkerStaff WritEr kevin liTwincoPy EditorS lisa BaTTles, Jill wyaTTcontributing WritErS melanie Hill, HeaTHer JoHnsTon JoHnson, Bill lewismEdia tEchnology dirEctor CHrisTina CardenSEnior graPhic dESignErS laura gallagHer, JessiCa manner, Janine maryland, kris sexTon, CandiCe sweeT, vikki williamsmEdia tEchnology analyStS CHandra BradsHaw, lanCe ConzeTT, miCHele niCCore, marCus snyderPhotograPhy dirEctor JeFFrey s. oTToSEnior PhotograPhErS JeFF adkins, Brian mcCordStaff PhotograPhErS Todd BenneTT, anTony BosHierWEb contEnt managErS JoHn Hood, kim madlomWEb dESign dirEctor FranCo sCaramuzzaWEb dESignEr leigH guarinWEb dEvEloPEr i yamel Hallad Production managEr kaTie middendorFad traffic aSSiStantS krysTin lemmon, paTriCia moisani.t. dirEctor yanCey BondrEgional SalES managEr CHris sweeneySalES SuPPort/community, buSinESS, cuStom raCHael goldsBerrySEnior accountant lisa owensaccountS PayablE coordinator maria mcFarlandaccountS rEcEivablE coordinator diana guzmanofficE managEr/accountS rEcEivablE coordinator sHelly millerExEcutivE intEgratEd mEdia managEr suzi mcgruderSalES SuPPort managEr Cindy Hallcolor imaging tEchnician alison HunTer

chairman greg THurmanPrESidEnt/PubliShEr BoB sCHwarTzmanExEcutivE vicE PrESidEnt ray langenSEnior v.P./SalES Todd poTTer, Carla THurmanSEnior v.P./oPErationS Casey HesTerSEnior v.P./cliEnt dEvEloPmEnt JeFF HeeFnerv.P./ExtErnal communicationS Teree CaruTHersv.P./cuStom PubliShing kim newsomv.P./viSual contEnt mark ForesTerv.P./contEnt oPErationS naTasHa lorensv.P. SalES CHarles FiTzgiBBon, HerB Harper, Jarek swekoskycontrollEr CHris dudleycontEnt dirEctor/travEl PublicationS susan CHappellcontEnt dirEctor/buSinESS PublicationS Bill mcmeekinmarkEting crEativE dirEctor keiTH HarrisdiStribution dirEctor gary smiTHExEcutivE SEcrEtary krisTy dunCanhuman rESourcES managEr peggy BlakerEcEPtioniSt linda BisHop

Business Images Florence is published annually by Journal Communications inc. and is distributed through the Florence County economic development partnership. For advertising information or to direct questions or comments about the magazine, contact Journal Communications inc. at (615) 771-0080 or by e-mail at [email protected].

FOr MOre inFOrMaTiOn, COnTaCT:Florence County economic development partnership1951 pisgah rd. • Florence, sC 29501 p.o. Box 100549 • Florence, sC 29502phone: (843) 676-8796 • Fax: (843) 676-8799 www.fcedp.com

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Businesses Are TalkingCompanies work together to recruit new employers and create more jobs in the Florence area

Story by Bill LewisPhotography by Todd Bennett

Businesses are talking to one another about Florence County, and the result is more

investment, more jobs and more economic opportunities throughout the Pee Dee region.

“We want to see the area continue to grow,” says Jeff Helton, assistant vice president of support services for Honda of South Carolina (HONDA), which makes all-terrain vehicles at its factory in Timmonsville.

Helton is one of many business leaders who are active in the Florence County Economic Development Partnership (FCEDP), the private-public partnership with the mission of bringing new employers to the region and encouraging existing businesses to expand.

“A rising tide lifts all boats,” says Joe W. King, the partnership’s executive director. “The long-term goal is to bring in new jobs and new investment and increase the quality of life for everybody.”

No one can explain the advantages of doing business in Florence County better than someone who is already managing a company here, Helton says. Members of the partnership met with representatives of QVC, Monster Worldwide, H.J. Heinz, Johnson Controls and other well-known companies that have established significant operations here.

Those discussions encouraged QVC (QVC.com) to expand operations at its 1.4-million-square-foot distribution

Workers assemble an all-terrain vehicle at the Honda of South Carolina facility in Timmonsville.

JUST THE FACTS

12Honda of South Carolina is one of 12 major factories in North America

500Estimated number of QVC employees at the Florence branch

10Progress Energy earns approximately $10 billion in annual revenues

I M A G E S F L O R E N C E . C O M 15 I M A G E S F L O R E N C E . C O M 15 14 F L O R E N C E

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Honda of South Carolina Mfg., Inc.

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Home of the best associates

producing quality Honda products!



Overview

Florence, a great place To live and Work1. location Florence County is in the center of northeastern south Carolina at the junction of interstate 95 and i-20. with nearly 75 percent of the nation’s population within a day’s drive, it is an ideal location for distribution, manufacturing and retail.

2. proven Success The region is a proven location for world-class business and industry, including aBB, anheuser-Busch, assurant, Fedex, ge Healthcare, Honda, Johnson Controls, nan ya plastics, pepsiCo, QvC, roche and smurfit-stone Container.

3. education and Training local public and private schools offer families a broad range of educational and extracurricular opportunities. Francis marion university and Florence-darlington Technical College help create an abundant workforce. The southeastern institute of manufacturing and Technology and the Center for accelerated Technology Training provide industry-specific training.

4. incentive programs Florence County, south Carolina offer a series of customized performance-based incentive programs designed to reduce both start-up expenses and operating costs. Timely and aggressive programs can be devised to help meet the needs of individual prospects.

5. low real estate Costs The county offers some of the lowest real estate prices in the nation – commercial, industrial and residential. recent rankings have placed Florence among the top in the nation for affordable housing.

6. Quality of life Florence offers a plethora of choices in restaurants, lodging and cultural activities.

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Lynchburg

Timmonsville

Olanta

Coward

Scranton

Johnsonville

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Florence

Florence County

a symphony orchestra, museums, performing arts center, live theater, parks and other recreational amenities are easily accessible.

7. Warm Climate exceptionally mild winters allow for fun in the sun almost year-round. The agricultural community enjoys an extended growing season averaging 241 days (march through october).

8. Top-rated health Care Florence County’s two major hospital systems, Carolinas Hospital system and mcleod Health, contribute significantly to the quality of life as well as the economic growth of the entire pee dee region.

9. available Buildings and Sites The county has an active speculative building program, with certified sites and parks waiting for new investment. To view current buildings and sites, visit www.fcedp.com.

10. hub of it all as the hub of retail trade, services, entertainment, business and health care for a regional population base approaching 700,000, Florence County enjoys assets well beyond those found in most tertiary metropolitan markets in the united states. nonetheless, small-town charm has been maintained. in short, Florence County offers “global reach ... with a southern Touch.”



Almanac

aTTenTiOn arT BuFFSart lovers will find plenty of eye candy to enjoy in Francis marion’s art gallery series, hosted by the university’s department of Fine arts. The series lasts throughout the year and showcases local and regional artists. on tap for the 2011 season: an interactive cross media exhibit and exhibitions of photography, ceramic art, prints, 3-d design and architecture. visit departments.fmarion.edu/finearts/gallery.htm to view the schedule.

penChanT FOr peCanSwhether you like your pecans dipped in chocolate or dusted with cinnamon, you’re sure to find your favorite flavor at young pecan plantations in Florence. Founded in the 1920s, the company started out as a small pecan shipping business and is now one of the country’s largest pecan shellers and suppliers. The family-owned business, which produces pecan and pecan candies, ships its products all over the world. Find your favorites at www.youngplantations.com. if you’ve still got a hankering for the salty snack, don’t miss the annual pecan Festival in november, where you can sample pecans from more than 200 vendors. The festival, which draws more than 50,000 attendees, also features live music and art exhibitors – and was recently expanded to include more concert stages, a kid-friendly carnival area, an art trail gallery and the run like a nut half-marathon. For more details, visit www.florencedowntown.com/pecan-festival.aspx.

a BruSh WiTh BOB dylanBefore he was named poet laureate of both south Carolina and the Confederacy, Henry Timrod was a teacher in a one-room schoolhouse in Florence, which still stands today. a piece of Timrod’s talents – poems from 1860 – lives on in the lyrics of Bob dylan, who lifted lines from a few of Timrod’s 1860 works for his song When the Deal Goes Down in the 2006 modern Times album.



SCienCe SaTurdaySmove over kitchen experiments. Budding scientists in Florence now have a new outlet for their incorrigible curiosity. sciencesouth, a nonprofit educational organization in Florence, is launching a free monthly program on saturdays to encourage kids to get excited about science, technology, engineering and math education. sponsored by Time warner Cable’s Connect a million minds initiative, sTem (science, Technology, engineering and mathematics) saturdays will offer fun, hands-on activities to teach problem-solving skills to grade schoolers. learn more about it at www.sciencesouth.org.

head OF The ClaSSFrancis Marion University was recently ranked as one of the top universities of the South, earning it a mention in the 2011 edition of U.S. News and World Report’s America’s Best Colleges list. According to school officials, FMU has consistently appeared on the list as one of the South’s best universities for more than a decade. Founded in 1970 and celebrating its 40th year, the university is named in honor of Revolutionary War hero General Francis Marion, who was nicknamed the Swamp Fox for his strategic use of the South Carolina terrain to outfox the British.

Three deCadeS OF Speedever dreamed of driving a race car? students at the Buck Baker racing school in darlington get to experience it firsthand. Founded in 1980 by nasCar racing legend Buck Baker, the school just celebrated its 30th year instructing amateurs, budding champions and racing pros alike in the tricks and techniques of race car driving. nearly three decades ago, Buck recognized the need for a racing school to train future drivers and raise more interest in the sport. over the years, the school has trained some of racing’s best, including four-time sprint Cup Champion Jeff gordon and 2002 sprint Cup Champion Tony stewart, among others. relive its fast-track history at www.buckbaker.com.


2680 Hospitality Blvd.

Florence, SC 29501

(843) 662-7066

(843) 662-6949 Fax

www.marriott.com/flocy

Come enjoy our newly renovated Courtyard where high style meets high tech.

The Bistro – Eat. Drink. Connect. Breakfast, Dinner and Full Bar

Courtyard, SpringHill Suites and Residence Inn by Marriott are all conveniently located side by side at the intersection of I-95 and I-20. We are within walking distance of the Florence Civic Center, Magnolia Mall, Florence Rail Trail, and many restaurants and shopping venues.

Contact Lyles Cooper Lyles at (843) 250-8175 or [email protected] for information about group and event bookings, meetings, and corporate accounts.


Florence, SC 29501

(843) 317-9050

(843) 317-9025 Fax

www.marriott.com/flosh


Florence, SC 29501

(843) 468-2800

(843) 468-2900 Fax

www.marriott.com/flori

Every suite at SpringHill is 25% larger than

a typical hotel room.

Complimentary expanded continental breakfast.

Residence Inn is the only full amenity long-term stay hotel in the Florence area. Spacious suites with full

kitchens help our guests to feel at home.

Our meeting room is the perfect setting for small- to medium-sized events.

BaCk TO naTureHikers can find plenty of trails to conquer in Florence. The city has extended its trail system over the past few years and is working on looping in more wetland properties in the area. great hikes can be discovered in the most hidden places, including an old railway area, formerly part of the atlantic Coast line railroad, which has been converted into a trail. download trail maps at www.cityofflorence.com. For a weekend escape, lynches river County park, just south of Florence, offers a natural oasis, with fishing along the river, canoe/kayak rentals, nature trails, picnic areas, camping areas and cabins. plan your next outdoor adventure at www.lynchesriverpark.com.

Almanac

SCruMpTiOuS STOpFlorence steak and seafood restaurant percy and willie’s made mouths water nationwide when it received a rave review this fall on npr as one of the tastiest pit stops on i-95. The restaurant was named among a list of must-visit eateries in Drive I-95: Exit by Exit Info, Maps, History and Trivia. written by road warriors stan posner and sandra phillips-posner, the book recommends great food and finds along the interstate. during an interview with npr, the posners gushed about percy and willie’s potato soup and toasted croissant with honey. visit www.drivei95.com to check out more distinctive i-95 stops.

FrOM FlOrenCe TO aMeriCan ChOpperlocal manufacturer esaB welding & Cutting products received national exposure recently when its products were featured on the season opener of TlC’s American Chopper. The welding equipment and filler metals used to create custom motorcycles for the orange County Choppers design shop were made in Florence, which employs 575 at its manufacturing plant. during its premiere episode on august 26, orange County Choppers designed and produced a custom chopper for esaB, which was tapped this past summer as the shop’s exclusive welding equipment provider. Fans can view the custom motorcycle on permanent display at esaB in Florence, and the bike will also be available to showcase for special events. esaB filler metals are also being used in two of the new Freedom Towers under construction in new york City, where the Twin Towers once stood. Find out more about esaB at www.esab.com.


strategic location

cooperative pro-business economic partnership


Business Climate

Minding Our BusinessFlorence continues to attract major companies


skilled workforce

true teamwork approach

low taxes


story by Kevin Litwinphotography by Todd Bennett

an impressive $1 billion in new and expanding business and industry has arrived in Florence

County over the past dozen years, plus more than 7,500 new jobs have been created.

And much of that success has occurred recently, despite a national recession.

“Florence County continues to establish itself as a prime destination for a variety of industry clusters,” says Dr. Charles Gould, chairman of the Florence Economic Development Partnership.

Gould says companies are attracted to Florence for a variety of reasons,

including its strategic location, ample available land, low taxes, skilled workforce and a cooperative pro-business economic partnership. Site Selection magazine recently ranked Florence on its top five list for new and expanding facilities in metro areas with 50,000-200,000 residents.

“We chose Florence because it has the talent, standard of living and educational resources we needed to bring premier service to our customers,” says Art O’Donnell, executive vice president of global customer services for Monster Worldwide Inc. The parent company

of Monster.com established a $28 million customer care facility in Florence in early 2010.

Another recent local success story is H.J. Heinz Inc., which invested $105 million in a facility in Florence to expand its production of frozen meals.

“The new facility allows us to increase production of our Weight Watchers Smart Ones and Boston Market frozen entrées to meet the growing consumer demand,” says Dave Moran, president and CEO of Heinz North America.

Moran says Heinz conducted a comprehensive search that included



several locations in multiple states before selecting South Carolina. The site in Florence County, located at Pee Dee Touchstone Energy Commerce City, was chosen for a number of reasons, including the positive business environment and the quality and quantity of available skilled labor in the area.

The same reasoning went into a decision for Johnson Controls to recently invest $100 million and locate its new automotive battery recycling facility in Florence.

“I grew up in Charleston, and I graduated from USC, and I know firsthand that South Carolinians care

about hard work, giving back to their communities and protecting their natural environment,” says Alex A. Molinaroli, vice president and president of power solutions for Johnson Controls. “We share those commitments. That’s why our company feels at home here.”

Materials Innovation Technology, a manufacturer of advanced composite materials, selected Lake City in 2010 as home for its manufacturing operations. The company brought 120 new jobs and a $5 million investment to the area.

“Also in Florence County, a brick-and-mortar expansion is taking place at

McCall Farms, while several existing companies such as Chase, Assurant, GE Medical and QVC are adding jobs,” says Joe W. King, executive director of the Florence Economic Development Partnership. “Our location at I-95 and I-20, our proximity to two deep water ports, daily f lights to Charlotte and Atlanta, the Southeastern Institute of Manufacturing and Technology as well as Francis Marion University, a skilled trainable workforce and a true teamwork approach is why we have been successful – and will continue to be.”

Below: monster worldwide right: pee dee Touchstone energy Commerce City



Honoring our past. Inspired by our future.

Ingenuity Welcome

OUR VISION: A more comfortable, safe

and sustainable world


i M a g e S F l O r e n C e . C O M 15 14 F l O r e n C e


Businesses are TalkingCompanies work together to recruit new employers and create more jobs in the Florence area

story by Bill Lewisphotography by Todd Bennett

Businesses are talking to one another about Florence County, and the result is more

investment, more jobs and more economic opportunities throughout the Pee Dee region.

“We want to see the area continue to grow,” says Jeff Helton, assistant vice president of support services for Honda of South Carolina (HONDA), which makes all-terrain vehicles at its factory in Timmonsville.

Helton is one of many business leaders who are active in the Florence County Economic Development Partnership (FCEDP), the private-public partnership with the mission of bringing new employers to the region and encouraging existing businesses to expand.

“A rising tide lifts all boats,” says Joe W. King, the partnership’s executive director. “The long-term goal is to bring in new jobs and new investment and increase the quality of life for everybody.”

No one can explain the advantages of doing business in Florence County better than someone who is already managing a company here, Helton says. Members of the partnership met with representatives of QVC, Monster Worldwide, H.J. Heinz, Johnson Controls and other well-known companies that have established significant operations here.

Those discussions encouraged QVC (QVC.com) to expand operations at its 1.4-million-square-foot distribution

workers assemble an all-terrain vehicle at the Honda of south Carolina facility in Timmonsville.

just the facts

12honda of South Carolina is one of 12 major factories in north america

500estimated number of QvC employees at the Florence branch

10progress energy earns approximately $10 billion in annual revenues



center in Florence, says general manager Robby Roberson. Since opening in 2007, the facility had fulfilled customer orders for almost everything sold by the television and online retailer – everything except jewelry. That changed on May 24, 2010, when the first piece of jewelry was shipped from Florence.

“There were a lot of discussions with other companies prior to moving the jewelry line,” Roberson says. “There’s a lot of confidence in this community.”

Roberson says he’s personally committed to the partnership’s mission. “We all have a common interest in attracting business to the area. There’s a synergy that develops.” he says.

The region’s power provider, Progress Energy (PROGRESS), is an active participant in economic development efforts, says Melody

Birmingham-Byrd, vice president of the Fortune 500 company’s Carolinas’ Southern Region.

“Florence is Progress Energy’s regional headquarters, and we are proud to team with our partners in growing the business community,” she says. “We provide reliable, affordable power for our customers, and we’re also personally involved in promoting economic development, because we know that our success is tied directly to the growth and vitality of the communities we serve.”

“Our roots in Florence County run deep, and we’re committed to its continued prosperity,” adds Stuart Ames, Progress Energy’s manager of economic development for South Carolina. “Our focus is on being responsive to the local communities we serve, to help bring quality jobs and significant capital investments to

Florence County and the greater Pee Dee region.”

Recruiting new businesses strengthens the economy and makes it possible for the community to enjoy amenities such as its $17.5 million downtown library and the performing arts center, says Rick Saunders, president of First Reliance Bank (FirstReliance). “At the end of the day, if you don’t have a healthy economy you can’t attract young families and new businesses,” Saunders says.

Honda’s Helton says creating new jobs is the lifeblood of the community. “There have to be economic opportunities. That brings in new employers. The mall fills up. It’s a domino effect. It compounds. You have 1,000 kids graduating every year from the schools. You want them to be able to find a good job and come back,” Helton says.

left: employee Carolyn gray packs garments at the QvC facility in Florence. QvC expanded its operations at the facility after discussing Florence’s distribution advantages with local business leaders.

Br

ian

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or

d



growth Spurt Florence attracts young entrepreneurs eager to succeed

story by Emily McMackinphotography by Todd Bennett

after years of living and working in Columbia and Charleston, Jamie Johnson, 28, decided to

move back home to Florence six months ago to pursue a lifelong dream: opening her own salon and spa. She found a 1,000-square-foot building, which cost as much as her rental booth at a Charleston salon, on a road with plenty of traffic. Business is so good at J. Crosby Salon, she’s already planning to expand the salon’s hair, skin and spa services.

“Florence is a much better place for my business,” Johnson says. “In Charleston, there was so much competition. In Florence, everyone knows your name, and customers tend to be loyal. If they like your products and services, they’re going to tell other people about you. It’s a great location because you’re close enough to all the hot spots, but you can still find everything you want here.”

In addition to luring world-class companies to its region, Florence is

also attracting the attention of young adults like Johnson who are looking for profitable communities that will welcome them and give them the support they need to turn their entrepreneurial ventures into successful small businesses.

lOyalTy and lOCaTiOnWesley Ann Wakeman, 31, could

have started her all-natural holistic pet supply and grooming business, Woofers, anywhere, but she wouldn’t trade her Florence location. The business has managed to thrive through good and bad economic times, thanks to the loyalty of longtime customers. “I like the market here,” Wakeman says. “I know what people expect – fair treatment, good customer service and quality – and that’s what we pride ourselves on … It’s nice to be in a community that believes in the same things we do and supports local business – even if the sticker price is higher – because

dogs receive a trim at woofers, a holistic pet supply and grooming business and one of several small businesses in Florence launched by young entrepreneurs.



they want to take care of the people around them.”

Having worked in a small business in Atlanta, Wakeman appreciates running a store in a location that is “small enough to know the people I’m doing business with but large enough to support big city luxuries, without having to join the rat race.”

MOral SuppOrT FOr SMall BuSineSSeS

Florence native Robby Hill, 27, who owns Internet technology consultant HillSouth, is heartened by the growing group of entrepreneurs who are investing in his hometown – and he understands what attracts them. “We have a branch in Columbia, but there is no comparison to the support we receive here,” Hill says. “Florence is full of people who care about seeing their community grow and welcome every new business with open arms.”

Mentoring from other Florence entrepreneurs and strategic alliances with other businesses helped Hill through tough times in the early days of his business, which he started as a teenager while working for Sonoco’s corporate headquarters. “Being able to call on others who were going through the same struggles helped me grow my business,” he says. Hill started a young professionals group in Florence to help other young adults network and get involved in business growth. In five years, the group, which encompasses everyone from local cafe owners to Francis Marion University graduates and corporate employee transplants, has grown from a handful of people to 1,000 members. “You see people who have just graduated and people who have been in business for years come together to see what we can accomplish in our community,” Hill says. “The diverse ideas and interests each person brings to the table makes Florence richer overall.”

Top to bottom: robby Hill, president and Ceo of internet technology consultant, Hillsouth; ann Todd (left) and wesley ann wakeman of woofers, an all-natural holistic pet supply and grooming business; Jamie Johnson, owner of J. Crosby salon



Our Sales Associates Are

Trusted by More!

ERA Leatherman Realty Inc.2180 W. Evans St. • Florence, SC 29501

(843) 662-0388 • Toll-free: (800) 828-6043 Fax: (843) 662-5858

www.eraleatherman.com

empowering entrepreneursFranCis Marion University oFFers PrograMs to HelP sMall BUsinesses sUCCeed

For aspiring entrepreneurs and established business owners, Florence offers an invaluable resource: a university devoted to helping them grow their businesses. not only can businesses rely on Francis marion university to produce a talented pool of employees, they can also take advantage of entrepreneurship and small business assistance programs offered through the school of Business.“whether it’s helping business owners brainstorm, select a site or draft a business or marketing plan, we like to think of ourselves as a one-stop shop for anything entrepreneurial,” says susan peters, director of the university’s Center for entrepreneurship.

The center helps entrepreneurs in the pee dee region get their businesses off the ground by advising them on business plans, loan requests and management tactics. once businesses are established, the university’s donald e. kelley small Business institute steps in to offer consulting on everything from marketing to cost cutting. mBa students are often recruited to work with businesses, putting their academic knowledge to practical use.

“as often as possible, we try to connect students with local entrepreneurs,” says Brianna zhang, manager of the small Business institute. “even if the connection doesn’t result in a student starting a business, it plants the seeds for entrepreneurship later in life.”

it must be making a difference because more students are opting to stay in Florence after graduation to pursue their entrepreneurial ventures, says eric Belk, a Francis marion

business professor who also serves as vice president of match Factors inc., a Florence-based transportation factoring business.

“students who aspire to open businesses tend to stay in Florence because of the resources here to

help them get started,” he says. “one of my students chose to locate his pizzeria here instead of in his hometown in myrtle Beach because he knows it’s a great place to do business.”

– Emily McMackin



Gallery

a crescent moon shines above palmetto trees. photo by Todd Bennett

22 F l O r e n C e

doctors Bruce and lee Foundation library photo by Todd Bennett


Transportation

Florence offers top-notch transportation access

Q VC Inc., a major multimedia global retailer, has a distribution center in Florence

that ships 1,000 packages an hour. Those packages include exercise equipment, electronics, small appliances and apparel, and the company has been so profitable in Florence that it recently added jewelry to the list of distribution services from its TV Road location.

QVC is one of several businesses that can credit Florence County for a portion of its success. That’s because this community offers excellent transportation access for companies involved in the warehousing and distribution industry.

Top transportation access in Florence includes convenient railroad shipping services as well as Florence Regional Airport, which happens to be the second busiest airport in the region behind only Myrtle Beach International. And as for its highway system, Florence is at the center of

several major roads.“The county is served by interstate

highways I-20 and I-95, and there are four U.S. highways traversing our community,” says Joe W. King, executive director of the Florence Economic Development Partnership.

The convenient and abundant highway system has attracted nearly 20 trucking and freight firms to this region – all of which are within a one-hour drive of the Columbia state capital. In addition, 68 percent of the U.S. population is within a day’s drive of Florence County.

The county is also home to a Class A-rated commercial business park – Pee Dee Touchstone Energy Commerce City. Located near the intersection of Interstate 95 and SC Highway 327, the industrial park’s proximity along I-95 puts it approximately halfway between New York City and Miami.

A major company that recently became a Commerce City tenant is Pepsi Cola Bottling Co., which

invested $12 million to establish a new 155,000-square-foot distribution center.

“All of the infrastructure was here, and there is really good access in and out,” says Frank Avent, Pepsi Cola Bottling Co. president and CEO.

Pepsi joins companies such as IFH, Johnson Controls, Angus-Palm and FedEx in Commerce City. Richmond Supply Inc. in Florence just signed a Southeast distributorship agreement in 2010 with a major provider of conveyor systems. Richmond Supply’s distribution network includes products and services such as pulp and paper as well as aggregate, chemical and food processing.

“Our airport (Florence Regional) offers daily f lights to and from Charlotte and Atlanta, while the port of Charleston is only 97 miles away, and the port of Wilmington is only 105 miles away,” King says. “Transportation is indeed one of our top assets here in Florence County.”

distribution dream

story by Kevin Litwinphotography by Todd Bennett

Clockwise from top: interstates i-20 and i-95; Florence regional airport; pepsi Cola at pee dee Touchstone energy Commerce City




Energy/Technology

saving the environment creates economic opportunities for companies in Pee dee

B usinesses of all sizes in the Pee Dee region are going green not only to save the environment

but also to cut operating costs, increase profits and create economic opportunities for themselves, their employees and their customers.

“The green movement is why our company exists,” says Spence Langley, president of Carolina Product Solutions (CPS).

CPS provides super efficient LED and f luorescent lighting that helps customers dramatically reduce their energy consumption. The company had just two employees, Langley and his partner, when it opened in 2007. Response has been so strong that CPS has added a third employee and is planning for more growth.

“As we get more jobs next year and the market expands, we’ll have to expand and add employees,” Langley says.

At the other end of the size scale, Johnson Controls, which has 130,000 employees in more than 150 countries, is investing $150 million to build a battery recycling center in Florence. Johnson Controls (JohnsonControls), a major supplier of lead automotive batteries and advanced batteries for hybrid and electric cars, will employ 250 people at the recycling facility.

“This initial investment is part of our overall strategy to add recycling capacity in the United States,” says Mike Carr, vice president and general manager of Johnson Controls Lead business. “This will enable us to

going green

story by Bill Lewisphotography by Todd Bennett

an adams outdoor advertising employee changes an eco-flex billboard sheet in Florence.



continue to responsibly recycle our customers’ spent batteries while reducing our reliance on outside suppliers.”

The battery recycling facility will be located on a 270-acre site on Paper Mill Road. Johnson Controls plans to develop 36 acres for the recycling center and parking and leave the remaining portion undeveloped. Portions will be protected permanently through a conservation easement.

Another large Florence employer, Roche Carolina (ROCHE), is meeting ambitious environmental goals, which include a 15 percent reduction in energy use per employee within the next five years. The company, which manufactures bulk active pharmaceutical ingredients, also has high standards for waste reduction,

reuse and recycling.When a new drug compound is

developed at the facility, new waste reduction goals are set. Typically, 25 to 50 percent of chemical waste is eliminated. Other materials at the plant, such as paper and cardboard, are recycled. Any profits generated by recycling the protective clothing worn by employees, as well as their aluminum beverage cans, are donated to charity.

Adams Outdoor Advertising (AdamsOutdoor), which does business throughout the Eastern Seaboard and the Midwest, has discovered a way to make its billboards more environmentally friendly while lending a hand to schools and nonprofit organizations.

Historically, the outdoor advertising industry pasted paper signs onto billboards. That, unfortunately,

sometimes created a problem. “When the product ages, it begins breaking down. The paper can come loose and get into the environment,” says Glynn Willis, the company’s real estate manager in Florence.

Adams avoids that with its eco-f lex system. Advertising messages are printed onto recyclable sheets of durable polyethylene, which is attached to the billboard by clips instead of glue. When it’s time to take down the eco-f lex sheets, Adams donates them to schools for use in art classes and to humane societies for use as tarps to protect the animals. “The billboard industry has really evolved and stepped up to the plate,” Willis says.

The same can be said for businesses throughout Florence County.

$150 millionamount being invested by

Johnson Controls to build a battery recycling center in Florence

75led tube lighting fixtures, a product

of Carolina product Solutions, consumes 75% less energy

13roche Carolina has reduced electrical and natural gas

consumption by 13%

Johnson Controls, which supplies batteries for hybrid and electric cars, will build a battery recycling center in Florence.



GE Healthcare

It’s not just the company,it’s the people too.GE Healthcare, a proud member of the Florence community. GE volunteers recognized for humanitarian efforts throughout Florence County.

Visit www.gehealthcare.com for more details.

imagination at work

greener and CleanerUtilities generate new PrograMs to ProMote energy eFFiCienCy

utilities that serve Florence County are adding voltage to their efforts to promote sustainability and increased energy efficiency.

progress energy’s Florence-based, 13-county southern region has made improving energy efficiency, exploring renewable energy and retooling existing facilities a major part of its strategic focus. The raleigh-based utility is investing in renewable energy technologies such as wind and solar to add to its electric power grid.

The utility’s low-income, energy-efficiency program, neighborhood energy saver, is designed to help customers better understand how they use electricity and help them better manage their energy use. progress energy contractors install energy-saving devices such as compact fluorescent lightbulbs, programmable thermostats and insulating water heaters in homes at no cost to the customer.

pee dee electric Cooperative is a member-owned electricity distribution cooperative that serves approximately 30,000 members in Florence as well as five other counties. The utility sent 30,000 compact fluorescent lightbulbs (CFls) to co-op members as part of the “do the light switch” initiative, a

south Carolina electric cooperatives joint effort to distribute 7 million CFls to residential members over the next 10 years.

santee Cooper, south Carolina’s largest provider of electricity, launched its “reduce the use south Carolina” energy efficiency campaign in 2009. The 10-year-long campaign aims to substantially reduce the use of electricity and

improve energy efficiency among the utility’s 163,000 direct serve residential and commercial customers through rebates and programs. Through september 2010, customers had made changes to save 49.4 million kilowatt hours of electricity, enough energy to power 3,700 households each year. For more information, visit www.reducetheuse.com.


Education

Higher education opportunities abound in the Pee dee region

F lorence County is a smart place to work, live and play. A thriving network of higher education and

technical colleges puts Pee Dee’s students, and businesses, ahead of the class.

Francis Marion University in Florence is bringing much more than book smarts to northeastern South Carolina. With 550 employees and an enrollment of 4,000, the school brings $78 million and hundreds of highly skilled graduates to the local economy each year.

“Of the roughly 700 baccalaureate degree holders graduating each year, three-fourths are staying in South Carolina and becoming a very viable part of the economy,” says FMU

president Dr. Fred Carter. “That’s an enormous economic engine.”

FMU’s impact also can be felt in the School of Business, which provides consultation services to companies throughout the region.

FMU’s Donald E. Kelley Small Business Institute and Center for Entrepreneurship also lends a hand to local business owners. Dr. Susan D. Peters, director of the center, says the organization’s mission is twofold – entrepreneurship education and small business assistance.

“We try to teach people what it takes to be an entrepreneur as well as give them the skill sets, advice and assistance to start or grow a business,” Peters says. “We also serve as a

referral agent; we try to help small businesses or potential small businesses find the contacts in the community they need.”

In 2011, the university will celebrate the opening of the new FMU Performing Arts Center, expected to bring another $58 million to the local economy. Carter hopes the center also will be a catalyst for making the cultural arts more of a vibrant enterprise throughout the Pee Dee region.

At Florence-Darlington Technical College, 6,000 students receive training in more than 75 areas of study. With a $38 million operating budget, the two-year college also provides contract training to nearly

a Smart investment

story by Melanie Hillphotography by Todd Bennett

students study physics at the southeastern institute of manufacturing and Technology, a center started by Florence-darlington Technical College to serve the business and training needs of area employers.



florence-Darlington technical college

5,000-6,000average enrollment

$38 millionOperating budget

1963year Florence-darlington Technical College was established




15,000 customers each year.“We’re very tied in to the nuclear

regulatory commission, and heavily involved in engineering technology and health sciences, which are significant industries in Pee Dee,” says Dr. Charles Gould, president of FDTC.

In 2007, the college opened the Southeastern Institute of Manufacturing and Technology to serve the growing business and training needs of area employers.

“Our clients are companies and individuals trying to upgrade their work skills for career advancement and job opportunities,” says Jack Roach, director of SiMT. “Our goal is to help them get their workforce skills up so they can be competitive on a global scale.”

Companies of all sizes look to SiMT to assist in the development of product ideas, design engineering, advanced machining, rapid prototyping and

much more. The center also is one of only six facilities worldwide to offer a 3-D/virtual reality center in a commercial application of technology.

In 2011, SiMT also will welcome the addition of a 28,000 square-foot, $4 million manufacturing business incubation center.

“Our goal is to help create new companies that will migrate out into the community and help create new jobs,” Roach says.

francis Marion university

4,000average enrollment

16 to 1Student-faculty ratio

1970year Francis Marion university was founded

Francis Marion university

Florence-darlington Technical College

Southeastern institute of Manufacturing and Technology



powerful partner for SchoolsFlorenCe HigH stUdents aMP UP renewaBle energy stUdies

students at south Florence High school are getting a hands-on lesson in the power of the sun, thanks to a partnership that includes progress energy Carolinas.

a two-kilowatt solar photovoltaic (pv) installation from progress energy’s sunsense schools program will give students the opportunity to study real-time electricity production.

south Florence High school, chosen from 30 schools to participate in the program, was one of five winning schools in south Carolina that received pv arrays and educational materials to help teachers integrate renewable energy learning opportunities into the classroom. The system, valued at $20,000, is connected to the school’s electrical system and to internet-based monitoring equipment, so students can study the panels’ real-time electricity production.

sunsense is a partnership between progress energy and the Carolina Hurricanes kids ‘n Community Foundation, an initiative of the national Hockey league franchise in raleigh. The program is designed to encourage middle school- and high-school students to develop innovative energy solutions.

“These students are tomorrow’s energy leaders, and we’re proud to partner with the Carolina Hurricanes to provide this unique, powerful tool for learning about the practical applications of solar energy,” says melody Birmingham-Byrd, regional vice president of progress energy. “we believe cost-effective and reliable renewable energy will play an important role in meeting the challenges of global climate change and growing energy demand.”

“anything that the school system can do to teach our students the value of reducing our dependence on non-renewable

energy resources will strengthen our nation,” says larry Jackson, superintendent of Florence school district 1.

visit progress energy’s website at www.progress-energy.com and search “Carolinas solar schools program” for more information. For more about the Carolina Hurricanes kids ‘n Community Foundation, go to hurricanes.nhl.com.


Health

Pee dee offers families ample choices in health care

h ealth-care options in Florence County are as diverse as the region itself. In the midst of a tough economy, two area

hospitals are f lourishing, discovering new ways to meet the growing needs of families in northeastern South Carolina.

McLeod Regional Medical Center and the Carolinas Hospital System – both in Florence – are vital components of the medical community and the local economy. Situated along Florence’s Pamplico Highway, Carolinas Hospital System is a state-of-the-art medical facility that has served the Pee Dee region for generations.

A recent $4 million equipment upgrade means more cancer treatment options for patients and the addition of electrophysiology to the hospital’s thriving cardiac program. In 2009, the system also received accreditation for its Chest Pain Center, where door-to-balloon time exceeds national standards.

“One of the leading reasons patients come to the hospital is cardiac problems,” says Jim O’Loughlin, chief executive officer of Carolinas Hospital System. “By having an accredited Chest Pain Center, we’ve demonstrated to the community that

we’ve gone through the rigorous steps to make sure patients get treatment in the most effective manner.”

Recently, the system implemented VIP Express Registration, designed to speed up the check-in process for outpatients and minimize disruptions to their day-to-day schedules. And a system-wide upgrade to electronic medical records now allows physicians easy, online access to patient records.

Also in Florence, McLeod Regional Medical Center has secured an enviable place among the nation’s top hospitals. In 2010, the medical center was recognized by the American Hospital Association for exceptional delivery of patient-centered care with the Quest for Quality Prize, awarded annually to one hospital in the country. McLeod is the first hospital in South Carolina to receive the prestigious honor.

“This type of care is an experience in which the patient is a partner in his or her care,” says Cathy Lee Frederick, associate vice president of Service Excellence for McLeod Health. “It’s medical care that puts the needs of the patient before the needs of the doctor,

a picture of health

story by Melanie Hillphotography by Todd Bennett

corporate snapshotsMcLeod Health is a regional referral tertiary care center. Founded in 1906, McLeod is a locally owned, not-for-profit institution with more than 400 physicians and more than 1,400 nurses. McLeod Health is one of the largest employers in the region, composed of more than 4,700 employees and nearly 40 medical practices.

Carolinas Hospital System employs 1,800 medical professionals, including more than 300 specialized physicians in every major specialty. The 420-bed hospital system serves a nine-county area with a comprehensive range of services and facilities.

Carolinas Hospital system is one of two hospitals in Florence that offer pee dee residents cutting-edge care that puts the patient first.




in addition to providing quality care at its two major hospitals, Florence also offers an array of independent clinics and specialized health services – a few of which include:

regency hospital: offers intensive care for patients with extended illnesses, multiple injuries, trauma or medical complications. The long-term acute care facility, which operates 40 beds, specializes in treating patients who need ventilator/pulmonary care, wound care, long-term iv therapies and trauma recovery. www.regencyhospital.com

healthsouth rehabilitation corporation: provides comprehensive inpatient and outpatient rehabilitation services, including occupational, physical and respiratory therapy. located on a 94,000-square-foot campus, the 88-bed acute medical rehabilitation

hospital offers the latest in rehabilitation technology. www.healthsouthflorence.com

southlanD health care center: offers immediate and skilled nursing care, respite care and rehabilitative services at an 88-bed facility. recognized among south Carolina’s best nursing homes in U.S. News and World Report.

stokes regional eye center: offers specialized vision care at clinics in Florence and lake City, including a staff of ophthalmologists who specialize in diabetes, glaucoma, corneal and refractive surgery, pediatric ophthalmology, and muscle and retinal surgery. www.stokeseye.com

nightingale’s nursing: offers home and personalized nursing care services for seniors in the pee dee, including those with alzheimer’s, strokes and non-medical issues. www.nightingalesnursing.net

that’s not all FlOrenCe regiOn OFFerS even MOre healTh-Care OpTiOnS TO reSidenTS



1402-D Meadors Farm Rd. Florence, SC 29505 (843) 665-7548

Help Grow Florence County …

www.fieldsconst.com

KEEP BUSINESS

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the nurse or even the hospital.”McLeod’s commitment to patients

is more than a tagline. The promise is evident far beyond the hospital’s sprawling campus and well into the community, where orthopaedic surgeons stand ready from the sidelines at a Friday night football game. And since illness doesn’t always strike during regular business hours, McLeod Urgent Care Centers in Florence and Darlington offer help when – and where – families need it most. Tranquil, therapeutic gardens provide respite to patients at the McLeod Hospice House, while patients at the comprehensive McLeod Breast Health Center work with an experienced breast health navigator every step of the way.

“There is much to learn and much to accomplish as we seek to improve the health and well-being of the people in our region,” says Rob Colones, president and chief executive officer of McLeod Health. “These are exciting times. These are challenging times. However, we will remain committed to ongoing improvement processes, care and efficiency for our patients, staff and guests.”

above: mcleod regional medical Center left: william l. Cauthen, Jr., md, director of emergency services at Carolinas Hospital system


Livability

Florence’s downtown revitalization continues to pay off

F lorence’s downtown makeover is giving the South Carolina city a Renaissance style with attention

to the arts and commerce, and a nod to hip urban living.

railrOad TOWn BuildS BuSineSS

A century ago, the downtown area was a bustling railroad community, but decades of suburban sprawl eventually drained away needed commerce. Not content to lose the city’s charm to disuse, leaders from all over the city now band together to bring in more businesses and visitors.

Today there’s a remarkable difference to downtown compared to just five years ago, says Phillip Lookadoo, executive director of Urban

Planning & Development for the City of Florence. He says attitudes are shifting in the city; people who once were skeptical about the success of revitalization efforts are finally seeing the fruit of years of work. Two new grant programs are available to downtown entrepreneurs; one helps business owners who might not otherwise qualify for loans, and downtown developers may be eligible for a 30 percent tax credit. Existing businesses are also recognized for their ability to promote growth.

“We want to capitalize on downtown’s proximity to McLeod Regional Medical Center, which has more than 500,000 annual visitors and is less than a mile from downtown proper,” Lookadoo says.

CulTural CenTerS aTTraCT OppOrTuniTieS

Beyond business, Florence’s focus on the arts gets people downtown. Lookadoo says the city’s investment in cultural buildings will reach around $80 million by the time the new performing arts center is completed. Other recent projects include a theater, museum and library. Annual events have also grown more popular. The Pecan Festival, now in its seventh year, grew from an initial 4,500 attendees to more than 55,000 last year.

The arts continue to generate a dynamic energy downtown. Gregory Fry, president of the Florence Regional Arts Alliance, says the recession has been especially tough for artists. The

reaping the rewards

story by Heather Johnston Johnsonphotography by Todd Bennett

The doctors Bruce and lee Foundation library is one of several buildings that have sparked a revival of arts and culture in Florence.




group is in the initial stages of giving out two grants this year to fund local talent. “We’re just trying to get out there and help the community engage in the arts,” he says.

FlOrenCe CreaTeS hiSTOriC diSTriCT

Another building block in revitalization efforts is the preservation of downtown’s historic buildings. More than 20 buildings recently were designated part of a state historic district, and more buildings are marked for either renovation or preservation. As city leaders capitalize on the city’s aesthetics, businesses are able to attract more employees to the area.

The changes cater to a demographic cornucopia, with hot new nightspots attracting young profes-sionals and varied entertainment options bringing in families. Jay Lavrinc, managing director of ABB Inc., actively promotes Florence’s charms.

“In my business, we’re looking for younger people with a college degree, and the new downtown amenities – the arts, symphony, nightclubs, bars and restaurants – entice a lot more people to move to Florence,” Lavrinc says.

dOWnTOWn neighBOrhOOdS CulTivaTe COMMuniTy

Civic leaders aren’t content to leave downtown to businesses; motivated neighbors are an active part of the transformation. Alicia Connelly, president of the Timrod Park Neighborhood Association, says residents in the popular downtown neighborhood are making a point to get out and meet each other. They’re working to enhance the area’s natural beauty, which already includes many mature trees, and create community closeness through art shows and organized porch events. The look of the neighborhood’s popular park is also being replicated house by house, so eventually the main streets will all have a park-like feel.

With so many well-received improvements, city leaders are poised to fund more local businesses and publicize the city’s favorable qualities. Lookadoo says further incentive programs could be on the way if a new downtown master plan is approved by the city council.

in addition to a state- of-the-art library, downtown Florence offers a museum, a theater, restaurants and other amenities for visitors to explore. a new performing arts center is also under construction.



Tour de downtownBUsiness leaders learn CUltUre, vision oF FlorenCe

downtown Florence’s burgeoning business center is worth an extra look, say civic leaders. as part of a four-phase educational tour of city amenities, members of the community will take guided tours of downtown on trolleys. The “on the road” program began in october with a special tour highlighting the downtown district and its history for human resource professionals. Future tours will focus on education, health care and Florence’s high quality of life.

Tom ewart, a member of the Florence downtown development Board, says the idea brings together the entire community. “we want to promote construction, the city’s vision and the newness of downtown that the whole community has been working on for the last 10 years.”

organizers hope the tours will create a greater awareness of Florence’s past and present cultural treasures, as well as showcase opportunities for future downtown investment.

participating in the tour “gave me a better understanding of what Florence has to offer,” says wendy debowski, an Hr business partner for monster.com. “Having firsthand knowledge of the city makes it much easier when i’m talking to someone about moving here.”

dembowski, a newcomer herself who moved to Florence from Boston last year, had explored parts of the downtown, but was surprised by all of the art galleries, restored historical buildings, speciality shops and restaurants she discovered during her trolley ride.

“downtown areas are gathering places, and bringing those back is key to having a city flourish,” dembowski says. “Florence has all of the pieces in place to make that happen.” – Heather Johnston Johnson

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BuSineSS SnapShOTFlorence County offers a diverse economic base, location to major markets, fully developed infrastructure, skilled workforce and strong business climate that position it firmly among the most competitive counties in the country.

eCOnOMiC prOFile

What’s Online For more in-depth demographic, statistical and community information on Florence, go to imagesflorence.com.

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FlorenceRegional Airport

Get off the ground. Get down to business.Choose Florence Regional Airport.

pOpulaTiOn

FlOrenCe COunTy2009: 134,2082000: 125,761Change: 6.7%regional population (2008), 657,010population within 60-mile radius, 1,042,013Households in a 30-mile radius: 109,483

MaJOr eMplOyerS

mcleod regional medical Center, 4,700 Florence school district 1, 2,149 Carolinas Hospital, 1,840 J.p. morgan Chase, 1,100 administrators/TriCare (Blue Cross Blue shield) pgBa, 1,100assurant, 893Florence County, 782 wal-mart, 761south Carolina dHeC, 496 City of Florence, 489 Francis marion university, 485 Florence County disabilities & special needs, 350 aCs Technologies, 295Florence darlington Technical College, 236

induSTrial eMplOyerS

nan ya plastics Corporation america, 830esaB welding and Cutting products, 575Honda of south Carolina, 571QvC, inc., 500smurfit-stone Container Corporation, 466roche Carolina, 371wellman, 355mcCall Farms, 325g.e. medical systems, 320nucor Corp. vulcraft division, 314iFH Foodservice distribution, 227pepsi Cola Bottling Company, 208Johnson Controls, inc., 195

laBOr FOrCe STaTiSTiCS

Florence msa labor force, 64,926regional labor force, 232,309average wage, $35,730

key induSTry SeCTOrS

manufacturing, 20.3%

retail, 16.9%

Health Care, 15.5%

Hospitality, 10.3%

wholesale Trade, 5.8%

administrative & support, 5.5%

Finance & insurance, 5.4%

Construction, 5.2%

professional & Technical services, 3.5%Transportation & warehousing, 3.2%

hOuSing MarkeT

median value of home or condo (2008), $135,059

average price of a detached home (2008): $203,777

median monthly gross rent (2008): $604

Sources:www.fcedp.comquickfacts.census.govwww.bls.govcity-data.com


44 F l O r e n C e

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business images florence, sc 2011

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