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Business Intelligence in the space of Risk Management, Auditing and Performance Management IMFO Audit & Risk Indaba 2015 20 – 22April 2015: Olive Convention Centre, Durban Institute of Municipal Finance Officers & Related Professions

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Business Intelligence in the space of Risk Management, Auditing and Performance Management

IMFO Audit & Risk Indaba 201520 – 22April 2015: Olive Convention Centre, Durban

Institute of Municipal Finance Officers & Related Professions

Quote

Business Intelligence in the space of Risk Management, Auditing and Performance Management

“Analytics is the ability to look at data and then turn that into a story; to be able to draw from all kinds of information and turn

it into a story”

Institute of Municipal Finance Officers & Related Professions

What is Business Intelligence?

Defining Business Intelligence

Definition Business Intelligence the use of technology and data analytics

expertise to answer the age old questions which is: “How is business?”

Business Intelligence is the use of analytics to tie your strategic goals to your actual deliverables. It also links your strategic goals to your plans

Why Business Intelligence Streamline all its processes around performance management, risk

management, compliance and monitoring and also internal auditing Gain important insight about core business processes and decisions Better delivery of services and delivery on mission goals Analyse project and program outcomes

Institute of Municipal Finance Officers & Related Professions

What is Business Intelligence?

Defining Business Intelligence

How is BI Implemented in Local Governement Live City Scorecards Live District Scorecards CFO Dashboards Municipal/City Manager Dashboards Live Municipal Manager Scorecards ePerformance Management Solution Service Level Measuring Matrices

Institute of Municipal Finance Officers & Related Professions

Case Study

BI used successfully in Risk Management

Brief Case Study Payment of Creditors within 30 days SCM related Risk

BI Solution in the Risk Management Space Live Risk Matrix

Institute of Municipal Finance Officers & Related Professions

Example of BI in Risk Management Space

BI used successfully in Risk Management

Payment of Creditors within 30 days Non-adherence to policies and legislation Implications of non-adherence

Supply Chain Management Risk Areas Non-adherence to policies and legislation Conflict of interest

BI Solution in the Risk Management Space Live Risk Matrix

Institute of Municipal Finance Officers & Related Professions

Case Study

BI used as successfully in Risk Management

Institute of Municipal Finance Officers & Related Professions

RISK PREVALENCE INDEX

KEY RISK IND

ICATORS (KRI)

Case Study

BI used as successfully in Risk Management

Institute of Municipal Finance Officers & Related Professions

KRI 1

KRI 2

KRI 3

KRI 4

0 5 10

How can BI be used successfully in Performance Management?

BI used successfully in Performance Management

Strategy and planning tools that are the basis of Performance Management: IDP Budget SDBIP Performance Contracts SLAs Project Management Systems Contract Management Systems

Institute of Municipal Finance Officers & Related Professions

Performance - and Planning – Systems and Documents are isolated:

BI used successfully in Performance Management

Strategy and planning tools that are the basis of Performance Management: Process of aligning, mapping and collating disparate systems

is time consuming As a result there is just enough time to produce reports but no

time to analyse and extract insight Need and urgency to action performance challenges is not

realized Inefficiencies and exceptions are not identified promptly

Institute of Municipal Finance Officers & Related Professions

ePerformance Management Tool

BI used successfully in Performance Management

An Electronic Performance Management Tool would: Ensure Service Delivery objectives and goals are met Enhance functioning of the municipality Increase productivity Encourage synergy in the municipality Align Key Performance Indicators to personnel Promote culture of accountability

Institute of Municipal Finance Officers & Related Professions

How can BI be used successfully as a IA Tool

BI used successfully in Internal Audit

The Institute of Internal Auditors (IIA) defines Internal Auditing as:

“…an independent, objective assurance and consulting activity designed to add value and improve an organization’s operations. It helps an organization accomplish its objectives by bringing a systematic, disciplined approach to evaluate and improve the

effectiveness of risk management, control and governance processes.”

Institute of Municipal Finance Officers & Related Professions

Relating IA to BI

BI used successfully in Internal Audit

Internal Auditing helps a organization to: “…evaluate and improve the effectiveness of risk management, control and governance processes.”

Business Intelligence a technology based approach to assist an organization to: “…evaluate and improve the effectiveness of risk management, control and governance processes.”

Institute of Municipal Finance Officers & Related Professions

Computer Aided-, Technology based- and Automated Auditing

BI used successfully in Internal Audit

Internal Auditing organisations including the IIA “provide guidance and guidelines for the use of automated tools to help with the efficiency and effectiveness of the auditing processes. Technology-based auditing techniques, in particular, can play an important role in the auditing process.”

Technology-based techniques and data analytics techniques are used for automated tests of transactions and activities.

Institute of Municipal Finance Officers & Related Professions

Thank You!

Institute of Municipal Finance Officers & Related Professions