business plan prep class notes

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  • 8/11/2019 Business Plan Prep Class Notes

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    (

    (

    Product

    /

    Service hecklist

    3 Determine a fair price

    Cover your costs

    Spring 2004

    Gillette

    iPod

    What are your

    pro

    margins?

    PM =

    Operating Profit

    I

    Sales

    v\ hAt

    a customers willing to pay?

    Starbucks

    What are your competitors charging?

    What are your competitor s margins?

    - Avoid signs o desperation

    GEB 4994 - Week 3

    23

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    Product / Service hecklist

    4

    Product Attributes

    Competitive advantages?

    Proprietary advantages?

    5 Production / Logistics

    Can

    yOU

    deliver?

    A product that meets customer expectations

    In

    a timely fashion

    And get it to where the customer needs it

    .

    6

    Warranties / Repairs

    -

    -

    Who provides ongoing services?

    Will you be aro

    d

    in

    th

    1

    g term?

    Spring 2004

    GEB 4994 - Week 3

    25

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    Supplier argaining Power

    How stable are the size and composition of

    our supplier group?

    Are there any suppliers likely to attempt

    forward integration into the industry?

    How dependent will our suppliers be n the

    future?

    Are substitute suppliers likely to become

    available?

    Could we become our own supplier?

    Spring 2004

    GEB 4994 Week 4

    7

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    Occasions

    Benefits

    User status

    Usage rate

    Loyalty status

    Buyer

    readiness stage

    Attitude toward

    roduct

    Spring 2004

    Consumer Markets

    Behavioral Variables

    Regular occasion special occasion

    Quality service economy speed

    Nonuser ex-user potential first-time regular

    Light user medium user heavy user

    None medium strong absolute

    Unaware aware informed interested

    intends to buy

    Enthusiastic positive indifferent negative

    hostile

    GEB 4994 - Week 4

    3

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    (

    (

    (

    What you should

    NOW

    ntr pr n ur p

    r

    Strengths

    Weaknesses

    Understand where and

    how

    you make

    money

    Cash Value

    hain

    Distribution

    hain

    Spring 2004

    GEB 4994 - Week 4

    9

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    Substitute Products Services

    Are new substitutes likely?

    Will they be price competitive?

    Could we fight off substitutes by price

    competition or by advertising to sharpen

    product differentiation?

    What actions could we take to reduce the

    potential for having alternative products

    seen as legitimate substitutes?

    Spring 2004

    GEB 4994 Week 4

    48

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    (

    (

    (

    ompetition hecklist

    cnlrcprcnC 'ur:s.h p

    m;m

    t tL'''

    1

    List direct competition by product and

    geographic market.

    - Who is directly seeking the same money you

    are?

    - Specialty retail stores compete with

    specialty stores, not department stores

    2

    List the indirect competitors by product

    and geographic market.

    - Movie theaters are indirect competitors of

    video stores

    Spring

    2004 GEB 4994 - Week 4

    53

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    (

    (

    ompetition hecklist

    3

    List emerging competitors entering the

    industry or market.

    - Video rental stores, supermarkets entering

    video business.

    4

    Describe the competitors strengths and

    weaknesses by product and market

    segment

    - List

    in

    chart form, tie these back to your

    strengths and weaknesses.

    Spring 2004

    GEB 4994 - Week 4

    54

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    (

    I

    Competition Checklist

    5

    Describe the competitors share

    o

    the

    market by prod uct.

    - List by percentages or

    in

    unit or dollar

    volume

    6 Discuss relevant background information

    concerning major competitors

    - Include profiles of their management team,

    company history, financials

    - Show where they are strong or weak

    Spring 2004

    GEB 4994 - Week 4

    55

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    (

    (

    (

    ompetition hecklist

    t'n l"eprt'nC'urs.h p

    ;'f

    7

    On what basis will the product / service

    compete with them?

    - Product superiority, price, advertising, etc.

    8 How is this venture superior to that of the

    competition?

    - Operations, management, product / service,

    price, service, delivery, etc.

    Spring 2004

    GEB 4994 - eek4

    56

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    ompetition hecklist

    9

    ow

    does this product / service compare

    with the competition in the eyes of

    customers?

    - Include some customer reactions from a

    small sample you have taken

    1O Does this venture threaten the major

    strategic objectives

    or

    self-image

    of

    the

    competition?

    - Will they attempt to destroy the venture at

    any cost?

    Spring 2004

    GEB 4994 - Week 4

    57

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    (

    usiness

    model

    Revenue

    model

    . ' .

    Value

    roposition

    Spring 2004

    )

    (

    Key usiness Concepts

    --

    What is the basic principle behind

    the business?

    .

    ? ':

    ' ,

    How do you plan to make money?

    What are your sources

    of

    income?

    How do . you plan create value?

    What is the commercial proposition?

    What is the customer going to pay for?

    GEB 4994 - Week 3

    5

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    Competitive

    Position

    Weak)

    Spring 2004

    SW T nalysis

    Opportunities

    Threats

    GEB 4994 Week 4

    Competitive

    Position

    Strong)

    40

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    Business Concept Checklist

    1

    Define the important and distinct functions

    o

    the product

    service

    / 2 What are the unique or proprietary aspects o the product

    service?

    Describe any innovative technology involved with the product

    service

    /

    ;4 Describe the position the concept plays in the industry

    5 Who is the intended customer or customer group?

    / Who pays? Who uses?

    GEB 4994 Wolson 1 Business Concept Checklist

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    What benefits will be delivered to the customer?

    Y

    How will the product service be sold to the customer?

    ho will make the product or design the service?

    ow will the customer know you exist?

    GEB-4994-Wolson 2

    ~

    ~

    ~

    Business Concept Checklist