business process re-engineering concept

8/8/2019 Business Process Re-Engineering Concept

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BUSINESS PROCESS RE-

ENGINEERING



Origin of BPR :

Michael Hammer of USA who

coined the word µre-engineering¶,



Michael Hammer and Jim Champy

Re-engineering the Corporation (1995)

BPR means reinventing or star ting f r om

the Scratches. The Hear t of the BPR is discontinuous

thinking



Def initions

Re-engineering is not Reorganizing

Re-engineering is not Downsizing



Definition :

He def ined BPR is the f undamental rethinking and radical design of business pr ocesses toachieve dramatic impr ovements in critical contemporary measures of per formance such cost, quality, service and speed.

BPR :-is a systematic appr oach to radically impr oving the cor e business processes and key supporting processes.

BPR is radical r e-design of a business aswhole or individual work process in order tomaximize business eff ectiveness.



Three Possible reason before under taking

BPR:-

1)Cost Reduction.2)Renewed Competitiveness.

3)Competitive Dominance.



What constitute dramatic change :

- Organization structure- Management system.

- Employee Responsibilities.

- Per formance measurement.

- Incentive.Successf ul BPR can result in enormous reduction

in cost or cycle time .



IMPORT ANT QUESTION BEFORE

INITIATING BPR:1)NATURE OF BUSINESS:-

-What business are we in ?

- How f ast is our business changing and why?

-What are our strengths and weakness?

2)THE CRITICAL SUCCESS FACTORS:-

-What are the key success f actors customers are looking for ?-What are our customers asking us and other suppliers?

-Will they be asking for it in f uture?

3)THE PROCESSES TO BE IMPROVED :-

-Where can the competition hur t us?

-How can we eff ectively apply continuous pr ocess impr ovement?

-Which pr ocess needs re-engineering ?

business process re-engineering concept

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