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BUSINESS REPORTS

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A business report may be defined as

an and presentationof , that helps in

and .

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Purpose Informational Analytical Persuasive

Frequency of preparation annual, monthly, weekly and hourly reports

Internal / External

Length, format and complexity Memo report Letter report Manuscript reports

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Prefatory Part Cover page

Frontispiece

Title Page

Letter of Transmittal/ forwarding letter Preface

Acknowledgements

Table of Contents

List of illustrations

Executive Summary or abstract

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Body of the Report

Introduction

Problem Statement, research objectives, scope,background, limitations

Research Methodology Research design, sampling design, data collection

Analysis, Findings Conclusions

Recommendations

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Supplemental Part

Appendix Questionnaires, raw data, complex tables

Bibliography or References

Glossary

Index

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Chitakornkijsil, Pranee, (Fall 2010), InterculturalCommunication Challenges and MultinationalOrganization Communication, Journal ofOrganizational Innovation (online), 3:2, 6-20.

Guffey, Mary Ellen, (2000), Business Communication:Process & Product, South Western, USA.

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Leave one inch margin on top, bottom and right andone & a half inch on left

Use Times New Roman Font, type 12 for content and 14

for main headings Put the headings and subheadings in bold, capitalize

each word (dont use upper case or underline)

Back matter is not paginated

Front matter is paginated with Roman numerals andthe body in Arabic

Use decimal numbering if the content permits

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omponen s nFormal and

Informal ReportsLetter of transmittal

Table of contents

List of figures

Executive summary

Introduction

BodyConclusions

Recommendations

Appendix

Bibliography

Title page

Cover

Generally appear in bothformal and informal reports:

Optional in informal reports:

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Planning the report Draft the SOP Conduct an audience analysis

Identifying the methods of datacollection Primary/secondary

Gathering and organizing dataArriving at a conclusionWriting the report

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Set a date for completion of the report &get started early

Start with an easy section

Write quickly, with the intention ofrewriting

Set aside uninterrupted writing time

Review and rewrite where necessary State facts in an objective manner

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Provide expert opinions

Use documentation Footnotes

Use concrete nouns

Avoid pronouns referring to the writeror reader

Use tenses correctly

Use transition sentences Define key terms carefully