business services committee agenda packet · 1/14/2020 · business services committee. agenda...
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BUSINESS SERVICES COMMITTEE AGENDA PACKET
Tuesday, January 14, 2020
4:00 p.m. – 6:00 p.m.
MBEST 3180 Imjin Road, Conference Room B
Marina, CA 93933
Documents related to agenda items that are distributed to the WDB less than 72 hours prior to the meeting shall be available for public inspection at 1441 Schilling Place, North, Salinas, CA or visit our website at www.montereycountywdb.org. Documents distributed to the WDB at the meeting by County staff will be available at the meeting; documents distributed to the WDB by members of the public shall be made available after the meeting. This WIOA Title I financially assisted program or activity is an equal opportunity employer/program and auxiliary aids and services are available upon request to individuals with disabilities. ALTERNATE AGENDA FORMATS: If requested, the agenda shall be made available in appropriate alternative formats to persons with a disability, as required by Section 202 of the Americans with Disabilities Act of 1990 (42 USC Sec. 12132), and the federal rules and regulations adopted in implementation thereof. Individuals with a disability requiring a modification or accommodation, including auxiliary aids or services, in order to participate in the public meeting may make these requests to the Secretary to the WDB at (831)796-6434.
NOTICE TO THE PUBLIC Members of the public who wish to address the Committee should identify themselves and state their name for the record. You should complete a blue Comment Card located near the door, prior to making comments, and hand it to the designated Workforce Development Board staff member. Copies of the agenda have been placed on the table near the door for your convenience. The procedure for this meeting is as follows:
• The Committee Secretary will verify quorum; the Chair will read the opening remarks.
• Members of the public wishing to make a comment on an item that is not on the agenda will be given two (2) minutes each to comment.
• Workforce Development Board staff and/or Committee Members will present recommendations for each action item on the agenda.
• Committee members may ask questions of Workforce Development Board Staff and other Committee Members.
• Members of the public wishing to make a comment on an agenda item will be given two (2) minutes each to comment.
• The Committee may take action on any item designated as an action item. • Workforce Development Board members may only discuss items listed on
the Agenda pursuant to the “Brown Act.” With respect to non-agenda items raised by the public, Workforce Development Board members may calendar them for a future meeting, may briefly respond, or may request clarification from the member of the public but, to remain in compliance with the Brown Act, they may not address non-agenda items raised by the public in a substantive or in-depth manner.
1441 Schilling Place, North Salinas, CA 93901 (831) 796-6434 www.montereycountywdb.org Business Services Committee Members: Mary Ann Leffel, Chair Wendy Brickman Paula Calvetti Harbhajan “Harvey” Dadwal Steve Snodgrass
Monterey County Workforce Development Board
Business Services Committee Meeting MBEST, 3180 Imjin Road, Conference Room B
Marina, CA 93933
Tuesday, January 14, 2020; 4:00 p.m.
AGENDA
CALL TO ORDER/INTRODUCTIONS: CHANGES TO AGENDA: PUBLIC COMMENT: (Limited to 2 minutes per person)
Mary Ann Leffel, Chair
DIRECTOR’S REPORT: Report on progress of office move Chris Donnelly
CONSENT CALENDAR: Mary Ann Leffel
1. ACTION: Approve minutes from the Business Services meeting of October 8, 2019. Mary Ann Leffel
DISCUSSION OR REVIEW OF BUSINESS CALENDAR ACTION ITEMS: Mary Ann Leffel
1. Progress Report on the Workforce Development Board’s new website and Business Services page. Jerry Hernandez
2. Update on the Coordinated Business Services Team meeting of December 18, 2019.
Jerry Hernandez
3. Report on Business Engagement and Rapid Response activities from October to December 2019.
Jerry Hernandez Korey Woo
4. Report out on OJT training Korey Woo Laura Kershner
5. Discussion on the AXIOS article, AI is coming for white-collar workers Mary Ann Leffel
ADJOURNMENT: Mary Ann Leffel SUBCOMMITTEE MEETINGS: Executive: 01/15/20, MBEST Oversight: 02/13/20, MBEST Business: 04/14/20, TBD
WDB MEETING: 02/5/2020, Monterey Adult School 1295 La Salle Avenue Seaside, CA 93955
Documents related to agenda items that are distributed to the WDB less than 72 hours prior to the meeting shall be available for public inspection at 1441 Schilling Place, North, Salinas, CA or visit our website at www.montereycountywdb.org. Documents distributed to the WDB at the meeting by County staff will be available at the meeting; documents distributed to the WDB by members of the public shall be made available after the meeting. This WIOA Title I financially assisted program or activity is an equal opportunity employer/program and auxiliary aids and services are available upon request to individuals with disabilities. ALTERNATE AGENDA FORMATS: If requested, the agenda shall be made available in appropriate alternative formats to persons with a disability, as required by Section 202 of the Americans with Disabilities Act of 1990 (42 USC Sec. 12132), and the federal rules and regulations adopted in implementation thereof. Individuals with a disability requiring a modification or accommodation, including auxiliary aids or services, in order to participate in the public meeting may make these requests to the Secretary to the WDB at (831) 796-6434.
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UNADOPTED Monterey County Workforce Development Board
Business Services Committee Goodwill Industries, 249 10th Street, Marina, CA 93933
Tuesday, October 08, 2019 Members Present: Mary Ann Leffel (Chair), Wendy Brickman, Paula Calvetti, Harvey Dadwal, and Steve Snodgrass Members Absent: None Staff Present: Chris Donnelly, Korey Woo, Laura Kershner, Jerry Hernandez, and Flor Galvan Call to Order/Introductions: Mrs. Leffel called the meeting to order at 4:09 p.m. and asked for introductions. A quorum was established. Changes to Agenda: None Public Comment/Testimonial: None Director’s Report: Mr. Donnelly gave a report on Regional Business Services Policies and Procedures. Changes to Agenda: None Consent Calendar: 1. Action: Approve the minutes from Business Services meeting from August 13, 2019.
A motion was made by Steve Snodgrass to approve the minutes from August 13, 2019, seconded by Wendy Brickman. ALL AYES
Discussion or Review of Business Calendar Action Items: 1. Progress report on the Workforce Development Board’s new website and Business Services page.
The Committee received a report on the Workforce Development Board’s new website and Business Services page.
2. Update on Coordinated Business Services Team Meeting of September 18, 2019. The Committee was updated on the Coordinated Business Services Team Meeting of September 18, 2019.
3. Report on Business Engagement and Rapid Response activities from July -- September 2019. The Committee received a report on Business Engagement and Rapid Response activities from July – September 2019.
4. Report on the TAD Business Engagement training on September 24, 2019, and a preview of upcoming TAD
training. The Committee received a report on the TAD Business Engagement training on September 24, 2019, and a preview of upcoming TAD training.
5. Discussion of October 2, 2019 Board Retreat.
The Committee discussed October 2, 2019 Board Retreat. Adjournment: Mrs. Leffel requested the meeting adjourn at 6:00 p.m.
BUSINESS ITEM #1
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MEMORANDUM
TO: WORKFORCE DEVELOPMENT BOARD BUSINESS SERVICES COMMITTEE
FROM: JERRY HERNANDEZ, MANAGEMENT ANALYST
SUBJECT: PROGRESS REPORT ON THE WORKFORCE DEVELOPMENT BOARD’S NEW WEBSITE AND BUSINESS SERVICES PAGE
DATE: January 14, 2020 INFORMATION: Staff will provide an update on the development of the Monterey County Workforce Development Board’s new website and Business Services pages. The website was published quietly in December 2019 and is now being reviewed by selected audiences including WDB service partners, staff and others for edits and improvements. A public outreach campaign will be undertaken once the recommended changes have been applied. Efforts to streamline the site will be undertaken on a continuous basis by incorporating graphics that highlight important yet hidden features such as Labor Market Information research tools of value to business owners and the community.
BUSINESS ITEM #2
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MEMORANDUM
TO: WORKFORCE DEVELOPMENT BOARD BUSINESS SERVICES COMMITTEE
FROM: JERRY HERNANDEZ, MANAGEMENT ANALYST
SUBJECT: UPDATE ON THE COORDINATED BUSINESS SERVICES TEAM MEETING OF DECEMBER 18, 2019
DATE: JANUARY 14, 2020 INFORMATION: Staff will provide a report on the Coordinated Business Services Team meeting held on December 18, 2019, with staff from ResCare, Turning Point and the MCWDB Business Services. The following information and discussions were held: 1) CalJOBS reporting and how it helps to generate useful information; 2) Review of the draft EconoVue business leads list; 3) WorkKeys database testing update and a brief discussion of “How do we market Workkeys to businesses?”; and 4) discussion of questions to ask businesses to understand their needs.
BUSINESS ITEM #3
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MEMORANDUM
TO: WORKFORCE DEVELOPMENT BOARD BUSINESS SERVICES COMMITTEE
FROM: JERRY HERNANDEZ, MANAGEMENT ANALYST
SUBJECT: REPORT ON BUSINESS ENGAGEMENT AND RAPID RESPONSE ACTIVITIES FROM OCTOBER THROUGH DECEMBER 2019
DATE: JANUARY 14, 2020 INFORMATION: Staff will provide a PowerPoint report on Business Engagement and Rapid Response activities for the quarter ending December 31, 2019. ATTACHMENT: Business Engagement and Rapid Response Activities Report
BUSINESS SERVICES ENGAGEMENT
OVERVIEW 2nd Qtr.
Business Services Committee
January 14, 2020
Attachment Item #3a
OVERVIEW OF BUSINESS ENGAGEMENT ACTVITY BY QUARTER
85IN-PERSON
VISITS
Each figure = 10 persons
MONTHLY BREAKDOWN OFSERVICE ACTIVITIES PROVIDED
Job Posting Recruitment Event Job Fairs
On-the-Job Training Outreach
Incumbent Worker Outreach
Rapid Response Presentation
SALINAS COMMUNITY JOB FAIR
Businesses / Services
Businesses Services
– Sierra Farms, North County –200 Agricultural Workers Laid Off
Line of workers receiving information and setting follow-up appointments.
2 Rapid Response
EventsThis Photo by Unknown Author is licensed under CC BY-SA
– K-Mart Store, Salinas –54 Retail Workers Laid Off
Employees listening to presentation, ask
questions and having their questions answered.
DECEMBER 2019 - QTR 2 -
– Forever 21 –43 Retail Workers Laid Off
Salinas & Monterey Stores Impacted
Location & Number of Businesses Served
49
27
6
2
0
10
20
30
40
50
60
SALINAS MONTEREY PENINSULA SOUTH COUNTY NORTH COUNTY
Business Sector Contacts: Government/Non-Profit, and Healthcare Ranked Highest
14
13
11
11
10
8
6
4
0 5 10 15
HEALTHCARE
GOVERNMENT/NON-PROFIT
HOSPITALITY
AGRICULTURE
RETAIL / CREDIT UNION
EDUCATION & STAFFING
SECURITY / TRANSPORTATION
PROFESSIONAL SERVICES /TECHNOLOGY
BUSINESS ITEM #4
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MEMORANDUM
TO: WORKFORCE DEVELOPMENT BOARD BUSINESS SERVICES COMMITTEE
FROM: JERRY HERNANDEZ, MANAGEMENT ANALYST
SUBJECT: REPORT ON ON-THE-JOB (OJT) TRAINING DATE: JANUARY 14, 2020 INFORMATION: Staff will provide a brief overview of a 2-day On-The-Job Training (OJT) event held in San Luis Obispo, designed to explore ways to streamline the OJT process for the Central Coast Region. The training was presented by Attorney John Chamberlin.
BUSINESS ITEM #5
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MEMORANDUM
TO: WORKFORCE DEVELOPMENT BOARD BUSINESS SERVICES COMMITTEE
FROM: JERRY HERNANDEZ, MANAGEMENT ANALYST
SUBJECT: DISCUSSION ON AXIOS ARTICLE, AI IS COMING FOR WHITE-COLLAR WORKERS DATE: JANUARY 14, 2020 INFORMATION: A discussion on the AXIOS digital article, AI is coming for white-collar workers, was requested by Business Services Committee Chair, Mary Ann Leffel. A Brookings report finds that white-collar work is poised to face the same turmoil as jobs on the lower end of the wage spectrum due to the impacts of Artificial Intelligence, in the workplace. A hard copy of the AXIOS article is attached, or Click below to find a link to the 1) AXIOS digital article and 2) Brookings Report: https://www.axios.com/ai-white-collar-workers-jobs-8384884a-f2e9-4633-91ee-ae90445f91be.html https://www.brookings.edu/wp-content/uploads/2019/11/2019.11.20_BrookingsMetro_What-jobs-are-affected-by-AI_Report_Muro-Whiton-Maxim.pdf ATTACHMENT: AXIOS article, AI is coming for white-collar workers
Attachment ItEM #5a
pg. 1
AI is coming for white-collar workers White collar jobs may be most exposed to AI’s spread
Average standardized exposure by wage percentile of all occupations, 2017 Higher-paying jobs more exposed
(More risk)
(Less risk)
Source: Brookings analysis of Webb (2019)
Data: The Brookings Institution; Chart: Axios Visuals
While robots upend blue-collar factory work and trucking in the middle of the country, AI and machine learning are poised to deeply alter white-collar jobs in superstar coastal cities.
Why it matters: No one is immune to the shockwave of automation in the workplace.
"AI will be as central to the white-collar office environment as robotics has been to the production economy," said Mark Muro, senior fellow and policy director of the Metropolitan Policy Program at the Brookings Institution. "They'll fundamentally change what work is and what humans do. And no one gets a free pass."
Attachment ItEM #5a
pg. 2
What's happening: A new analysis released Wednesday by Brookings overlaid the keywords in AI-related patents with job descriptions to get a more detailed understanding of which jobs are most likely to be affected by AI — and where they are.
• Industries at risk: Carmakers and clothing makers are using AI for advanced manufacturing on production lines — that’s far more complex that the routine, task-oriented automation that most robots power. Digital services like software publishing and computer system design also show high exposure, along with professional services like purchasing, and agricultural work.
• Cities highly exposed to AI disruption: Established or emerging tech hubs like San Jose, Seattle, Salt Lake City, Boulder and Huntsville. Also agricultural centers like Madera and Salinas in California, and logistics and advanced manufacturing hubs like Greenville, South Carolina, Detroit and Louisville.
The big picture: Much of the research assessing the workforce impact of these new technologies — robotics, AI and machine learning — lumps them all together under the bucket of automation.
• The dominant prediction has been that automation will most impact "routine" functions like factory-floor and cashier work.
But when looking specifically at AI — which has the ability to interpret voice commands, recognize images, and make predictions and decisions — jobs ranging from radiologists to legal professionals and marketing specialists could find themselves with drastically diminished roles.
"There are a lot of high-skilled tasks that will be affected by machine learning, and that's going to be very disruptive," says Erik Brynjolfsson, director of MIT's Initiative on the Digital Economy.
• Those with bachelor's degrees will be much more exposed to AI than their less-educated counterparts, countering the longtime recommendation that more education will insulate workers from this disruption.
• Men and workers who are white and Asian American have more exposure than other demographics due to their overrepresentation in technical, engineering and professional roles.
• However, the highest-paid, most elite workers like CEOs appear to be more protected.
Between the lines: States like Michigan, Indiana, Illinois and Nebraska may be hit from both ends of the spectrum. Blue-collar workers there could be displaced by robots while white-collar workers are hit by AI and machine learning.
The bottom line: White-collar work is poised to face the same turmoil as jobs on the lower end of the wage spectrum. But the higher-earning workers — who are likely to have more education and more diverse skills, as well as bigger bank accounts — will be far better prepared to navigate the tectonic shifts, Muro says.
Attachment ItEM #5a
pg. 3