business systems ii outsourcing presentation

Outsourcing Plan

Team AWeek 4 Team A - Outsourcing Plans

Joshua Deese – Accounting

Nikkita Grady – Marketing

Isaiah McCommons – Web Development

Claudio Corrales - Operations

Dorothy Davis – Outsourcing Presentation

CIS/568 – Information System Concepts - Carlotta Persaud – Team A

https://ecampus.phoenix.edu/secure/aapd/cist/vop/Business/Riordan/index.asp

Information Systems:

Accounting Data Management

Pros Centralized location, cheaper labor

Cons communication barriers such as distance, time zones, and language

Outsourcing Plan

Training, implementation planning, testing, implementation, follow-up trainingand testing

Performance Measures

Measure rate at which bills are paid and purchase orders and invoices are processed accurately, timely, and in keeping with meeting the needs of the company. Regular finance audits to determine compliance with company, state, federal, etc. protocols.

References


OperationsWebMarketingAccounting



Marketing Information Systems

Pros Lower costs, staffing, organized, manageability, improved concentration and focus, and expertise will to success

Cons Vendors goals do not match Riordan’s goals, miscommunication, misunderstood expectations, lack of knowledge about Riodan, negative impact on staffing, loss of flexibility

Outsourcing Plan

Research, exploring both the negative and positive possibilities, select a vendor, establish a contract, set a date for implementation, devise a firm schedule, and establish a budget.


Measuring employee and customer satisfaction via surveys, questionnaires, rating scales, and indexes.

References





Web Development

Pros Increased focus on core competencies, reduced cost, improved quality, increased productivity in marketing, and will serve as a platform for future innovations (Turban & Volonino, 2010)

Cons Reduced flexibility, possible security risk and limited organizational learning resulting in repeated mistakes (Nielsen, 1998)

Outsourcing Plan

Find the right vendor whose staff is experienced, dedicated, has a dedicated team, is affordable, and flexible.


The vendors performance will be measured in the following areas: timeliness of deliverables, budget vs. actual cost, tasks meet functional specifications, actionable results, contribution to business goals, objectives, strategies, and stakeholder satisfaction.

References





Operations - R&D and Virtualization

Pros Improved management of research results, availability and flexibility in manipulating data, faster implementation with experts, decrease in labor and production cost, and optimized production.

Cons Risk of product information theft, language barriers, miscommunications and misinterpretations, need for increased security measures and quality control, Need of higher quality control, risk of product information used to generate competition, varying laws in foreign lands

Outsourcing Plan

Establish contract addressing the following areas: data management, algorithms and simulation, the integration of the simulation process, and training .


decrease the number of change requests, flexibility, continuous cost effectiveness, measurable quality control, timely production, ability to manage users, access to information, access to data entry

References




References

Oracle. (Copyright, 2012). Powered by Taleo. Taleo. Oracle. Retrieved electronically on 09/08/2012 from http://www.taleo.com/powered-by-taleo

Riordan Manufacturing. (Copyright, 2012) HRIS. (Human Resource Information System.) Riordan Manufacturing. Retrieved electronically on 09/01/2012 from https://ecampus.phoenix.edu/secure/aapd/cist/vop/Business/Riordan/HR/HRIS.asp

Turban, E., & Volonino, L. (2010). Information technology for management: Improving performance in the digital economy (7th ed.). Hoboken, NJ: John Wiley



http://www.taleo.com/powered-by-taleo





https://ecampus.phoenix.edu/secure/aapd/cist/vop/Business/Riordan/HR/HRIS.asp

https://ecampus.phoenix.edu/secure/aapd/cist/vop/Business/Riordan/HR/HRIS.asp
