Busting the Big Talent Management Myths Mark Brandau Senior Director Product Marketing

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• Understand Some of the Myths

• Taking a Closer Look at Reality

• SuccessFactors Approach

• Take Aways/ Wrap-up

Agenda

You Can’t Manage Today’s Talent With Yesterday’s Approach

It’s all about the process. We don’t have flexibility to start where we

need to.

It’s impossible to prove the value of

strategic talent management.

Talent Management is really only

about Performance Management.

Succession planning is really

only for executive level positions.

We really don’t need to think about global

workforce and business issues.

Skills and competencies are

really the same things…and not that important.

The best solutions are in the cloud,

and are not integrated with my

on-premise systems.

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What is Causing the Shortage?

6

Technology increases job complexity for many critical positions

Economy continues to grow, particularly in highly skilled fields such as bio-medical & healthcare

Globalization increases job opportunities for skilled workers Less people were born in the 70s, 80s and 90s

Training/education systems that used to produce skilled workers have not been maintained

Technology eliminates semi-skilled development or “feeder” positions

Demand

Supply

Yesterday’s Products Inhibit Your Ability to Align, Optimize, and Accelerate Business Results

Local point solutions, with limited, or no

global view

Not agile enough to respond to changing

requirements

Fragmented products, without a unified

approach

Inability to easily tie talent programs to business results

Yesterday’s ‘talent’ products don’t meet today’s (or tomorrow’s) demands

SuccessFactors Talent Management

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SuccessFactors HCM Suite

Content Integration Extensibility

Recruiting

Core HR

Onboarding

Learning Succession & Development

Performance & Goals

Workforce Planning

Workforce Analytics

Social Collaboration

Payroll Compensation

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Content Integration Extensibility

Recruiting

Core HR

Onboarding

Learning Succession & Development

Performance & Goals

Workforce Planning

HR Analytics

Social Collaboration

Payroll Compensation

SuccessFactors Talent Management Unified talent processes covering the entire employee lifecycle

Compensation & Rewards

Recruiting & Onboarding Learning

Performance & Goals

Skills and Competencies

Succession & Development

SuccessFactors Delivers a Unified, Comprehensive Talent Solution That Increases Your Agility and Ability to Drive Business Results

Optimize Find the right

people and make them great

Accelerate Run the

business better

Align Right people working

on the right things

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Content Integration Extensibility

Recruiting

Core HR

Onboarding

Learning Succession & Development

Performance & Goals

Workforce Planning

HR Analytics

Social Collaboration

Payroll Compensation

An HR system that is business-ready from the start

But not just breadth… comprehensive means depth

2,000+ workforce

metrics

100 pre-built Reports and Dashboards,

60 International and country-specific reports

170+ Core HR workflows

1,032 Coaching Assistant Comments (12 per competency)

Library of more than 500 SMART Goals

86 Competencies across 10 Categories

13,000 skills

250 job families

800 industry specific job descriptions

1,548 Writing Assistant Comments (18 per

competency)

19,500+ Unique HR Content

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Content Integration Extensibility

Recruiting

Core HR

Onboarding

Learning Succession & Development

Performance & Goals

Workforce Planning

HR Analytics

Social Collaboration

Payroll Compensation

Succession & Development

Improve Agility and Reduce Risk Not just for executives, now for everyone … identify comprehensive plans per department Increase Engagement and Retention Employee ‘self service’ , where individuals own their career plans and learning is seamless

“ “

Companies with best-practice succession management programs are three times more effective at achieving key business measures...

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Content Integration Extensibility

Recruiting

Core HR

Onboarding

Learning Succession & Development

Performance & Goals

Workforce Planning

HR Analytics

Social Collaboration

Payroll Compensation

SuccessFactors Recruiting

Target the Talent You Need Attract and engage quality candidates with cutting-edge sourcing solution that incoporates SEO, Social, and Smart Feeds Get Results You Can See Select and hire the best talent faster, while also providing measurable results

With SuccessFactors Recruiting we are making much better hires than ever and our hiring managers love the system.

“ “

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Content Integration Extensibility

Recruiting

Core HR

Onboarding

Learning Succession & Development

Performance & Goals

Workforce Planning

HR Analytics

Social Collaboration

Payroll Compensation

SuccessFactors Onboarding

Guide Improve the overall process, while helping reduce legal risk and costs Connect Better employee engagement, teamwork, and retention from day one Develop Faster time to contribution, alignment with corporate goals, and better employee satisfaction

“ “

SuccessFactors Onboarding provides more guidance for the hiring manager, strong socialization capabilities and integration to the rest of the talent processes. Combined, these features can have a significant and positive impact on new hire productivity, engagement and retention.”

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Content Integration Extensibility

Recruiting

Core HR

Onboarding

Learning Succession & Development

Performance & Goals

Workforce Planning

HR Analytics

Social Collaboration

Payroll Compensation

SuccessFactors Learning

SuccessFactors LMS has enhanced the user experience greatly and simplified access and reporting. The partnership with SuccessFactors has been just great. SuccessFactors certainly meets our needs.

“ “ Ensure Compliance and Reduce Regulatory Risk With the industries most highly regarded learning management system (LMS) and optional Validated SaaS Accelerate Performance and Development Blend formal, informal, and social learning and deliver all via mobile to accelerate business impact Extended Learning Beyond Your Employees Cost-effectively deliver training to your partners, customers and extended business network

20 SuccessFactors Proprietary and Confidential © 2013 SuccessFactors, An SAP Company. All rights reserved.

Content Integration Extensibility

Recruiting

Core HR

Onboarding

Learning Succession & Development

Performance & Goals

Workforce Planning

HR Analytics

Social Collaboration

Payroll Compensation

SuccessFactors Performance & Goals

Clarify & Increase Organizational Alignment Cascade goals from executive management to every employee; SMART Goal Library; Mobile goals Increase Accuracy & Relevance of Formal Reviews Writing and Coaching Assistants with Legal Check, Calibration, 360 Reviews Deliver Continuous Coaching and Development Mobile Touchbase for continuous development; Team Rater for quick team and individual review

Managers can do performance, compensation and merit bonuses in real time. We knew we were getting that by using SuccessFactors across the board – but we didn’t realize what a big impact that would have.

“ “

21 SuccessFactors Proprietary and Confidential © 2013 SuccessFactors, An SAP Company. All rights reserved.

Content Integration Extensibility

Recruiting

Core HR

Onboarding

Learning Succession & Development

Performance & Goals

Workforce Planning

HR Analytics

Social Collaboration

Payroll Compensation

SuccessFactors Compensation

Improve Accuracy and Reduce Errors Eliminate spreadsheets, leverage pre-built planning worksheets for base, variable pay (i.e., merit, promotion, market adjustments, stock, options; functional and employee currency). Make Best Use of Limited Budgets Bonus, incentive bonuses; Goal achievements tied to bonuses; Position specific payments Reward and Retain True Top Performers Calibration ensure reviews are tied to compensation planning so top performers are rewarded & retained

With SuccessFactors, we deployed an integrated HR software solution in 5 languages across 10 countries, all within 5 months. The speed of implementation, ease of use and associated cost savings have made all the difference.

“

“

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Agile, Engaging and Beautiful Designed for how people work

Engage and Empower Everyone – Anytime, Anywhere, Wrapped in Social

But You Need More Than The Best Equipment

• Talent HCM Community – 15,000 members and growing, plus

• Over 170 implementation partners, from the largest global system integrators to local specialized implementers to support your journey and preserve your investments

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Cloud transition scenarios for SAP customers Leverage existing investments, connect with delivered integrations

Clo

ud

Solu

tions

O

n-pr

emis

e

Solu

tions

Talent Hybrid

Core HR

SAP ERP HCM

Core HR (Employee Central) Talent Solutions

Workforce Planning and Workforce Analytics

Full Cloud HCM

SAP ERP HCM

Cloud HR

Two-tier HCM

Core HR

SAP ERP HCM

Headquarters

Subsidiaries

Talent Solutions, Workforce Planning, Workforce Analytics

Talent Solutions, Workforce Planning, Workforce Analytics

Cloud Core HR

Cloud Core HR

Delivered and Maintained Integration

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Individual talent process

Unified talent processes

Deliver insight to managers and

executives

Transactional (from Manual)

Talent Maturity Curve Automation Is Necessary but Insufficient for Achieving Transformation

Impact

Maturity

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SuccessFactors Positioned as a Leader In the Top 10 Industry Analyst Reports for the last year

• The Forrester Wave™: Talent Management, Q1 2013

• 2012 Nucleus Research HCM Value Matrix

• Ventana Research Value Index: Total Compensation Management in 2012

• All five IDC Integrated Talent Management MarketScape Reports for 2013

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SuccessFactors Positioned as a Leader In Garter’s 2013 Magic Quadrant for Talent Management Suites

Gartner “Magic Quadrant for Talent Management Suites” by Thomas Otter, Jeff Freyermuth, Ron Hanscome, March 14, 2013. This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from SuccessFactors. Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose. http://sfsf.ly/gartnermq

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We Lead Because We Help You Deliver Incredible Business Impact

5.5% increase in time spent on strategic priorities

1 - 8+ weeks faster communication

of strategy

17% increase in people

getting the right training

(13.8)% decrease in low

performers

(15.2)% decrease in turnover

13.7% increase in internal

job fill rate

1% revenue added back to profit

14% increase in project

completion

3% average increase in

productivity

4.9% increase in high

performers

Over 3,700 customers and 22+ million subscribers in 177 countries across 35 languages

Strategic Alignment Cost Savings Business Results Productivity

29 SuccessFactors Proprietary and Confidential © 2013 SuccessFactors, An SAP Company. All rights reserved.

5 Key Points to Take With You

1 Unified talent management means more than performance management … it must include Onboarding, Recruiting, Learning, Performance & Goals, Compensation, Succession & Development.

2 We can do some amazing things to improve HR, performance, and business execution– and prove the value of talent management.

3 Skills and competencies are the core indicators and “DNA” of a companies competitive advantage.

4 Start where it makes sense for you.

5 Our individual talent solutions – are best of breed. And they combine to create a suite of “best of breeds”.

Thank You! Mark Brandau Senior Director Product Marketing

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