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Buyers Taking an Active Role in Patient Safety Patrick Gallagher, CPhT Pharmacy Buyer Marian Medical Center

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Page 1: Buyers Taking an Active Role in Patient Safety Patrick Gallagher, CPhT Pharmacy Buyer Marian Medical Center

Buyers Taking an Active Role in Patient Safety

Patrick Gallagher, CPhT

Pharmacy Buyer

Marian Medical Center

Page 2: Buyers Taking an Active Role in Patient Safety Patrick Gallagher, CPhT Pharmacy Buyer Marian Medical Center

How Buyers can play a Key Role

It’s not just about ordering drugs and processing invoices anymore!

Page 3: Buyers Taking an Active Role in Patient Safety Patrick Gallagher, CPhT Pharmacy Buyer Marian Medical Center

As a Buyer, it is important for us to learn more

Page 4: Buyers Taking an Active Role in Patient Safety Patrick Gallagher, CPhT Pharmacy Buyer Marian Medical Center

How Buyers can play a Key Role

Past expectations of the Pharmacy Buyer How the position has evolved (Buyers are

CPhT , full time person, 340B Accounts) Buyers role in patient safety Future expectations of Pharmacy Buyer

(National Certification)

Page 5: Buyers Taking an Active Role in Patient Safety Patrick Gallagher, CPhT Pharmacy Buyer Marian Medical Center

What is the bottom line?

Page 6: Buyers Taking an Active Role in Patient Safety Patrick Gallagher, CPhT Pharmacy Buyer Marian Medical Center

High-Alert Drugs

Identified by ISMP, Joint Commission, IHI and others High potential for causing errors in the medication

use system– Selection– Storage– Ordering– Dispensing– Administering– Monitoring

Page 7: Buyers Taking an Active Role in Patient Safety Patrick Gallagher, CPhT Pharmacy Buyer Marian Medical Center

High-Alert Core List

Concentrated electrolytes– Potassium chloride– Potassium phosphate– Sodium chloride greater than 0.9%

Insulin Anticoagulants Narcotics and opiates

Page 8: Buyers Taking an Active Role in Patient Safety Patrick Gallagher, CPhT Pharmacy Buyer Marian Medical Center

Heparin 10,000 unit vials

Page 9: Buyers Taking an Active Role in Patient Safety Patrick Gallagher, CPhT Pharmacy Buyer Marian Medical Center

Unsafe Storage: Insulin Jumble

Page 10: Buyers Taking an Active Role in Patient Safety Patrick Gallagher, CPhT Pharmacy Buyer Marian Medical Center

CHW High Alert Medications 2010

Insulins

Concentrated Potassium and Sodium Solutions (KCL, Kphos, NaCl > 0.9%)

Chemotherapy Agents

Therapeutic Heparin

Neuromuscular Blocking Agents

Epidurals & any opiate intrathecal or other analgesic drip administered into the central system

Any Opiate administered by PCA, NCA or IV drip(Morphine, Hydromorphone, Meperidine, Fentanyl)

Oxytocin (Pitocin) drip

Magnesium Infusion > 4 Grams

Neonatal or Pediatric medications in facilities with low volumes of these patients

Page 11: Buyers Taking an Active Role in Patient Safety Patrick Gallagher, CPhT Pharmacy Buyer Marian Medical Center

Additional High-Alert Drugs

Chemotherapy Drugs used in neonates and pediatrics TPN Sterile Water

– Injection larger than 10 mL– Irrigation bags

Others as determined by the hospital

Page 12: Buyers Taking an Active Role in Patient Safety Patrick Gallagher, CPhT Pharmacy Buyer Marian Medical Center

It’s also not about saving money, it’s about saving lives!

Page 13: Buyers Taking an Active Role in Patient Safety Patrick Gallagher, CPhT Pharmacy Buyer Marian Medical Center

Objective 1: Identifying a Problem

Identifying a possible danger to patient safety.

Verifying/ validating a potential problem to patient safety.

Alert the person(s) of authority of the problem ( notify manufacturer, notify ISMP.)

Alert others that may be affected of this potential problem.

Page 14: Buyers Taking an Active Role in Patient Safety Patrick Gallagher, CPhT Pharmacy Buyer Marian Medical Center

Too many LASAs!

Page 15: Buyers Taking an Active Role in Patient Safety Patrick Gallagher, CPhT Pharmacy Buyer Marian Medical Center

If it doesn’t look right, or you don’t feel right about it, it probably isn’t right

Most Pharmacists will thank you if you question it

You should feel good about bringing it to someone’s attention, especially a high alert drug

It takes a series of little things to create one big error

Page 16: Buyers Taking an Active Role in Patient Safety Patrick Gallagher, CPhT Pharmacy Buyer Marian Medical Center

The Swiss Cheese Model

Page 17: Buyers Taking an Active Role in Patient Safety Patrick Gallagher, CPhT Pharmacy Buyer Marian Medical Center

Objective 2: Make Change

Use your own resources. Talk to your co-workers. Consult your colleagues / buyers. Consult other buyers/ wholesalers that you

have met through NPPA.

Page 18: Buyers Taking an Active Role in Patient Safety Patrick Gallagher, CPhT Pharmacy Buyer Marian Medical Center

By speaking up you become a wing man, no…not Batman!

Page 19: Buyers Taking an Active Role in Patient Safety Patrick Gallagher, CPhT Pharmacy Buyer Marian Medical Center

Fentanyl IV PCA

Page 20: Buyers Taking an Active Role in Patient Safety Patrick Gallagher, CPhT Pharmacy Buyer Marian Medical Center

Morphine IV PCA

Page 21: Buyers Taking an Active Role in Patient Safety Patrick Gallagher, CPhT Pharmacy Buyer Marian Medical Center

Dilaudid IV PCA

Page 22: Buyers Taking an Active Role in Patient Safety Patrick Gallagher, CPhT Pharmacy Buyer Marian Medical Center

Epidural

Page 23: Buyers Taking an Active Role in Patient Safety Patrick Gallagher, CPhT Pharmacy Buyer Marian Medical Center

Objective 3: Going Public with Change

Getting the word out for change. Ask for feedback from people that may be

involved in change. Always be willing to listen and expand on

initial idea. Monitor / listen to new ideas.

Page 24: Buyers Taking an Active Role in Patient Safety Patrick Gallagher, CPhT Pharmacy Buyer Marian Medical Center

CADD Cassette

Page 25: Buyers Taking an Active Role in Patient Safety Patrick Gallagher, CPhT Pharmacy Buyer Marian Medical Center

CADD Cassette Epidural

Page 26: Buyers Taking an Active Role in Patient Safety Patrick Gallagher, CPhT Pharmacy Buyer Marian Medical Center

Heparin Bag

Page 27: Buyers Taking an Active Role in Patient Safety Patrick Gallagher, CPhT Pharmacy Buyer Marian Medical Center

Patient take home meds from the ER Department

Page 28: Buyers Taking an Active Role in Patient Safety Patrick Gallagher, CPhT Pharmacy Buyer Marian Medical Center

Any Questions?