by joshua l. konkle & charles skamser -...

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EARLY CASE

BUYER’SGUIDEASSESSMENT

© 2012 DCIG, LLC. All rights reserved. Licensed to Guidance Software, Inc. for public distribution.

2012 eDISCOVERY EARLY CASE ASSESSMENT SOFTWARE BUYER’S GUIDEThe Insider’s Guide to Evaluating eDiscovery Early Case Assessment Software

By Joshua L. Konkle & Charles Skamser

http://www.dciginc.com

© 2012 DCIG, LLC. All rights reserved. Licensed to Guidance Software, Inc. for public distribution.

DCIG 2012 EARLY CASE ASSESSMENT BUYER’S GUIDE The Insider’s Guide to Evaluating eDiscovery Early Case Assessment Software

Table of Contents

i

1 Introduction

3 Executive Summary

5 How to Use this Buyer’s Guide

6 Disclosures

6 Inclusion and Exclusion Criteria

7 The 8-Step Process Used to Score and Rank Products

8 DCIG Comments and Thoughts on …

8 Data Mapping

9 Analysis of enterprise ESI before collections

9 Integration with enterprise archiving systems

9 Ability to process social media ESI

9 Legal Hold

9 Workflow Management

9 Project Management

10 Next Generation Search

10 First Pass Review

10 Information Dashboards

11 Cloud Computing

11 DCIG Observations and Recommendations by Ranking

11 “Recommended” Ranking

12 “Excellent” Ranking

12 “Good” Ranking

12 “Basic” Ranking

13 Final Comments

14 Scores and Rankings

15 Overall Scores and Rankings

16 Operating Environment Scores and Rankings

17 User Experience Scores and Rankings

18 eDiscovery Early Case Assessment Buyer's Guide Models

19 AccessData Group AD eDiscovery

21 AccessData Group ECA product (AD ECA)

23 AccessData Group Summation

25 Autonomy Investigator & Early Case Assessment (ECA)

27 Digital Reef Advanced ECA 4.0

29 EMC SourceOne

31 Equivalent Data NeedleFinder

33 Equivio Equivio Zoom

35 Exterro Fusion eDiscovery

37 GGO Digital WarRoom

39 Guidance Software EnCase eDiscovery

41 InterLegis, Inc. Discovery360

43 kCura Relativity

45 Kroll Ontrack Ontrack Advanceview

47 Kroll Ontrack Ontrack Inview

49 Kroll Ontrack Verve EDA

51 Kroll Ontrack Verve Review

53 NextPoint Discovery Cloud

55 NUIX Nuix Enterprise Discovery

57 Orange Legal Technologies OneO

59 Orange Legal Technologies Purple Box

61 Orcatec Document Decisioning Suite

63 Rational Retention Central Retention Server (CRS)

65 Recommind Axcelerate ECA & Collection

67 StoredIQ DiscoveryIQ

69 Symantec Clearwell

71 Venio Systems Venio FPR

73 X1 Discovery X1 Rapid Discovery

75 ZyLAB eDiscovery Bundle

77 Product Rankings Dashboard

Appendix

A-1 Definitions, Explanations and Terminology

B-1 eDiscovery Early Case Assessment Provider Contact Information

C-1 Author Contact Information

© 2012 DCIG, LLC. All rights reserved. Licensed to Guidance Software, Inc. for public distribution. 1


Introduction

The inaugural 2012 DCIG Early Case Assessment Buyer’s Guide presents the results of an extensive and objective analysis of the Early Case Assessment (ECA) software currently commercially available within the eDiscovery market.

With the accelerating increase in the amount of Electronically Stored Information (ESI) combined with changes to federal, state and local rules of civil procedure, eDiscovery has become the single most important and costly process within the early stages of the litigation life cycle.

eDiscovery is the Information Management process of identifying, collecting, integrating, normalizing, culling, analyzing, reviewing and producing relevant electronic evidence as may be required by litigation. Given the fact that document review is the most human resource intensive and therefore the most expensive component of the eDiscovery life cycle, the industry relies upon ECA software to help reduce the amount of ESI that must be reviewed.

Historically, the task of eDiscovery was accomplished by litigation service providers and law firms through a combination of manual data collection, computer forensics and a variety of different software programs at different phases of the eDiscovery life cycle. Within this context, ECA software was primarily utilized for general culling, rudimentary search and analytics.

However, with the increase in volume and complexities of ESI, responsibility for eDiscovery is migrating to the enterprise. As a result, sophisticated enterprise IT users are now part of the buying process and are demanding that ECA software include tighter integration with enterprise systems, more standard information governance functionality and support for a larger percentage of the eDiscovery life cycle with a single holistic platform.

As part of the research to produce this Buyer’s Guide, DCIG interviewed vendors, users and potential users of ECA software to better understand these new requirements and develop a set of buyer criteria for selecting ECA software.

As an example, with the increase in the various types of data that users expect ECA software to identify, ingest, process, search, analyze, normalize and review, ECA software vendors have had to increase the number of different data connectors that they support. Some vendors have increased the number of data types that they support to over 400; others concentrate on Microsoft email and office documents.

In response to buyer demand for more sophisticated search capabilities, some vendors have chosen to develop proprietary indexing and search technologies to support semantic search as a native function of its ECA software. Vendors have taken different product paths to support sophisticated search. The paths range from integrated next generation search technology from third party providers to Boolean search.

With the ever increasing number of legal matters and complexities in eDiscovery life cycles, some vendors have decided to develop proprietary support for legal hold, workflow and project management as a native function of its ECA software. Other vendors have chosen to address these requirements by integrating with workflow and project management software from third party providers. Unfortunately, some vendors have chosen not to support legal hold, workflow or project management.



Introduction continued

Finally, with the world moving to Cloud Computing, buyers are requesting vendors to offer the option of accessing their ECA software under a Software-as-a-Service (SaaS) delivery model. With the launch and rapid adoption of enterprise class Cloud Service Providers (CSPs) such as Amazon Web Services (AWS), Rackspace and BlueLock, vendors must now decide whether to maintain their own data centers, offer their SaaS solution through litigation services providers and law firms or provide hosting through one of the CSPs.

The emergence and evolution of these new requirements within the ECA software market introduces complex choices for buyers as they navigate their way through the buying process. The inaugural 2012 DCIG Early Case Assessment (ECA) Buyer’s Guide addresses these complex buyer choices by providing an objective ranking of the leading ECA software based upon the product features and functionality that DCIG determined to be the most relevant in today’s eDiscovery market.

DCIG understands not all buyers require support for the same features and functionality. As an example, some buyer’s may require ECA software that can ingest, process and cull Lotus Notes with cursory first pass review, simple Boolean search, tagging and production of a load file for kCura Relativity. As such, the Buyer’s Guide enables buyers to perform “at-a-glance” comparisons of product features and functionality to easily develop a short list of ECA software that meets their specific and unique requirements.

Please note that this Buyer’s Guide is not intended to be a substitute for bringing indi-vidual ECA software in-house and testing it against specific user requirements in your specific user environment.

We hope you find that this Buyer’s Guide meets its intended purpose to enable your buyers to choose the best ECA software while significantly reducing buying cycle time and costs.

Charles & Joshua



The inaugural 2012 DCIG Early Case Assessment Buyer’s Guide presents the results of an extensive and objective analysis of the Early Case Assessment (ECA) software currently commercially available within the eDiscovery market.

The amount of Electronically Stored Information (ESI) that the world produces and stores on a daily basis is increasing at an accelerating rate. In 2012, the number of business emails sent and received per day total 89 billion. In 2012, the numbers of worldwide Instant Messaging (IM) accounts total over 2.7 billion. DCIG measures the amount of ESI in terms of zettabytes (ZB). There are more than one billion terabytes in a zettabyte. In 2012, there are 2.8 ZB’s of ESI and we expect that amount to grow by 50% every year1.

This extraordinary increase in the amount of ESI is placing a heavy burden on the world’s legal system. The system is struggling to provide a cost effective process which enable litiga-tors to present ESI as evidence in legal proceedings. This process is collectively referred to as eDiscovery. eDiscovery is comprised of identifying, collecting, integrating, normalizing, culling, analyzing, reviewing and producing relevant ESI as may be required by litigation.

A growing practice within the eDiscovery process is Early Case Assessment (ECA). ECA is the practice of identifying, collecting and analyzing potentially relevant ESI before an incident is prosecuted e.g. before a law suit goes to trial.

In the book, Art of War, Sun Tzu wrote, the best victory is that which is achieved before the fight. These ancient words of wisdom hold true for ECA. Organizations can utilize ECA software within their ECA practice to determine the overall merits of a matter and develop a strategy. ECA software reduces costs associated with analyzing potentially relevant ESI. As such, ECA Software has become an important asset to any organization that is routinely involved in investigations, internal incident resolution, litigation, etc.

As part of the research to produce this Buyer’s Guide, DCIG interviewed vendors, users and potential users of ECA software to better understand these new requirements and develop a set of buyer criteria for selecting ECA software.

Based on this research, DCIG placed a heightened focus on ECA software with the following features delivered as an integrated holistic platform:

Executive Summary

1. IDC View, Sponsored by EMC. “Extracting Value from Chaos, 2011 IDC Digital Universe Study," June 2011. http://www.emc.com/collateral/demos/microsites/emc-digital-universe-2011/index.htm

•DataMapping

• AnalysisofenterpriseESI before collections

•Real-timecollectionofenterpriseESI

• Integrationwithenterprise archiving systems

• AbilitytoprocesssocialmediaESI

• LegalHold

•Workflowmanagement

• Projectmanagement

•Nextgenerationsearch

• FirstPassReview

•Nextgenerationuserinterface

• Informationdashboard

• SaaSdeliveryoption



Please note that DCIG is not indicating that ECA software that does not include all of these features and functionality will not meet the specific needs of a given organization. Our research found that there are ECA vendors that have defined a very narrow ECA product mission or target market that does not include many of these features or functionality. As an example, there are several ECA vendors reviewed in this Buyer’s Guide that target the small to mid-size regional litigation service providers and law firms and have no immediate plans to market to the enterprise.

There are other ECA vendors reviewed in this Buyer’s Guide that provide many of the features and much of the functionality that DCIG deemed to be most important to ECA software buyers. However, these ECA vendors accomplish this with a variety of independent ECA software products that requires users to pass data between the various modules.

Therefore, in support of buyers that have a much more narrow or specific set of buying criteria, the Buyer’s Guide also enables organizations to perform “at-a-glance” comparisons of product features and functionality to easily develop a short list of ECA software that meets specific and unique buyer requirements.

Please note that this Buyer’s Guide is not intended to be a substitute for bringing individual ECA software in-house and testing it against specific user requirements in your specific user environment.

This DCIG 2012 Early Case Assessment Buyer’s Guide accomplishes the following objectives:

• ProvidesinsightintoevolvingECAsoftwarebuyerrequirementstoenablenewbuyers to understand what the rest of the market deems important and why

• IncludesrecommendationsonhowtobestusethisBuyer’sGuide

• Providesanobjective,thirdpartyevaluationandabsoluterankingofECAsoftware from an end user’s viewpoint

• Providesdatasheetsfor29ECAsoftwareproductsfrom25differentECAsoftwarevendors so buyers can quickly compare all of the features that are supported and not supported for each ECA software product

• EnablesorganizationstobypasstheRequestforInformation(RFI)process.

• Enablesorganizationstodevelopanintelligentandcomprehensive“shortlist” of ECA vendors to run through the Request for Purchase (RFP) process.

• Enablesorganizationstodevelopanintelligentandcomprehensivelistofcriteria to run a “bake off” of “short listed” ECA vendors.

We trust that the DCIG 2012 Early Case Assessment Buyer’s Guide will fulfill these objectives and ultimately enable your organization to choose the best ECA software while significantly reducing buying cycle time and costs.

Executive Summary continued



How to Use this Buyer’s GuideThis Buyer’s Guide is designed to assist buyers through the process of purchasing ECA software. It is NOT intended to tell buyers exactly which ECA software to purchase. Rather it intended to provide additional infor-mation to help guide buyers in developing a list of ECA software products that have features and functionality that meet their specific needs.

It is also important to note that just because a product scored the highest in a particular category or is ranked a certain way does not automatically mean that it is the right product for their organization. If anything, because of the scope of the products evaluated and analyzed, it may have features that are too robust for the needs of an individual department or organization.

However what this Buyer’s Guide does is give buyers some sense of how each product compares to other products classified in this Guide, as well as offers additional insight into what product offerings are available on the market.

DCIG recommends that you use this Buyer’s Guide in the following seven ways:

•Eliminate the painstaking research associated with

coming up with a short list of products that meet

their needs. This Buyer’s Guide ranks, scores and contains data sheets for 29 different products from 25 different vendors. Products are scored and then ranked as “Recommended,” “Excellent,” “Good” and “Basic” based upon its score. DCIG used over 300 different features to evaluate, weight, score and then rank each product. All an organization has to do is look at the scores and features of each product in order to come up with a short list of products for consideration.

•Do apples-to-apples comparisons of products from

different vendors. In today’s crowded ECA market, it behooves organizations to get competitive bids from multiple vendors. After all, when they compete, you win! But that tactic only works well when organizations know that they are receiving competitive bids on products that are roughly comparable. Using this Buyer’s Guide, organizations can do a better job of accomplishing that objective.

•Separate the apples from the oranges. Just as important as doing apples-to-apples comparisons is identifying when an orange is thrown into the mix. Sometimes it is very difficult for an organization to know if it is truly comparing products with similar features when the bids come in from vendors with different names for similar or like features. DCIG has done the work of normalizing feature sets across products thereby eliminating confusion and enabling buyers to engage a more accurate comparison.

•Provides perspective on how products from less

well known vendors compare against established

and better known brands. Anyone involved with ECA has minimally heard of Clearwell, Autonomy and Guidance. This familiarity creates a certain built-in level of comfort when buying products from these vendors and a corresponding built-in resistance to buying products from vendors that are perceived as unknown.

This Buyer’s Guide helps to remove some of that apprehension about buying from a less well known vender or even a less well known product from an established vendor. Using this Buyer’s Guide organiza-tions can see how these products from lesser known vendors as well as lesser known products from established vendors stack up.

•Normalizes complex terminology. Every segment across industries has a proclivity to adopt acronyms and jargon that is specific to it but the ECA segment seems to go out of its way to not only use unfamiliar terms but refer to the same technology in different ways. This Buyer’s Guide sifts through the acronyms, jargons, and terms to normalize them. This minimizes or even eliminates the need for users to try to understand all of the segments terminology.

•Creates a standardized data sheet. The product data sheets available from the different vendors are rarely laid out in the same way or contain the same information. Some vendors even have data sheet formats that varied from product to product within their own portfolio. This Buyer’s Guide tackles this problem by creating a standard, easy to read data sheet for every product. In this way, product data sheets for individual products can be printed out, laid down side by side and then the features on them quickly compared.



•Helps justify buying recommendations to business

teams. Nothing is easier for those on the business side to understand than a number when doing comparisons. So at the top of every product data sheet, a product score is included so the business side of the house can quickly see how the different products compare.

DisclosuresOver the last few years the general trend in the US has been for both large and boutique analyst firms to receive some or all of their revenue from vendors.

DCIG is no different in that respect as it also receives payment for the different services it performs for vendors. The services that DCIG provides include blogging, case studies, product reviews, executive white papers and full length white papers.

So in the interest of being fully transparent, a number of the vendors included in this DCIG Buyer’s Guide are or have been DCIG clients. This is not to imply that they were given preferential treatment in the Buyer’s Guide. All it meant was that DCIG had more knowledge of their products and that DCIG would consider their product for inclusion in this Buyer’s Guide.

In that vein, there are a number of important facts to keep in mind when considering the information contained in this Buyer’s Guide and its merit.

•NovendorpaidDCIGanyfeetodevelopthis Buyer’s Guide.

•DCIGdidnotguaranteeanyvendorthatitsproductwould be included in this Buyer’s Guide.

•DCIGdidnotimplyorguaranteethataspecificproductwould receive a good score on this Buyer’s Guide, before or after completion.

• Allresearchwasbaseduponpubliclyavailableinforma-tion, information provided by the vendor and the expertise of those evaluating the information

•Becauseofthenumberoffeaturesanalyzed,howthesefeatures were weighted and then how these products were scored and then ranked, there was no way for DCIG to predict at the outset how individual products would end up scoring or ranking.

DCIG wants to emphasize that no vendor was privy to how DCIG did the scoring and ranking of the products. In every case the vendor only found out the scores and rankings of its product after the analysis was complete.

Inclusion and Exclusion CriteriaAs part of the research to produce this Buyer’s Guide, DCIG interviewed vendors, users and potential users of ECA software to better understand the market’s current definition of Early Case Assessment and develop a set of objective and verifiable criteria for including, excluding and ranking ECA software.

Please note that although DCIG attempted to take into consideration as many of these criteria as possible, it likely failed to account for all of them. While this may have resulted in a specific ECA product either being excluded or included but not represented in a way that the ECA vendor would prefer, DCIG will address these minimal shortcom-ings in subsequent Early Case Assessment Buyer’s Guides.

The criteria and subsequent rationale that DCIG used to determine the inclusion and exclusion of specific ECA vendors and associated ECA software in this Buyer’s Guide is as follows:

• It had to be marketed as stand-alone ECA software.

As ECA migrates into the enterprise, there are a variety of enterprise class email systems, archiving system and content management systems that claim support for eDiscovery ECA functionality. DCIG excluded these products from this Buyer’s Guide.

• It had to provide functionality through original

propriety software as opposed to licensed software

and services. There are literally thousands of litigation service providers and consultants that offer ECA through a combination of licensed best-in-class eDiscovery and ECA software and associated services. DCIG excluded these vendors and consultants and their respective ECA offerings from this Buyer’s Guide.

• It had to support requested features through software

and not services. Based upon the evolution of the eDiscovery and ECA software market, it is not unusual for ECA vendors to provide support for a specific feature through services as opposed to software. As an



example, some ECA vendors will rely on services to collect specific types of ESI or build custom connectors to these specific data types as they are requested by users. Although DCIG does acknowledge this capability in the Guide, it did not give these vendors ranking points for supporting those features.

•There had to be sufficient information available to

DCIG to make meaningful decisions. DCIG made a good faith effort to identify, reach out and obtain information from as many ECA vendors as possible by providing access to an online survey for them to complete. However in a few cases ECA software had to be excluded due to lack of response and/or coopera-tion from certain ECA vendors and/or lack of reliable publically available information.

•The product had to be shipping as of March 1, 2012. A cutoff date had to be put in place or this Buyer’s Guide would never be published. Some allowances were made for feature or product enhancements that were made in early April 2012 that did not positively or negatively affect the rankings for any one vendor in developing this Buyer’s Guide.

The 8-Step Process Used to Score and Rank ProductsDCIG went through an eight step process to score and rank each ECA product to arrive at the most objective conclusion possible.

1. DCIG developed a list of all of the features available

of all of the products. Prior to selecting the features that were included in the final evaluation in the Buyer’s Guide, DCIG went through and quantified what functionality and features each of the products possessed. As part of this process, DCIG ‘normalized’ the list of features available on products such that a common name for each feature was established.

2. DCIG established an objective vetting process. DGIC only included the functionality and features that could be objectively and authoritatively analyzed. DCIG did not take into account subjective input such as user satisfaction nor did it take into account quantitative input such as annual revenue, installed base and pricing.

3. DCIG assigned a weighting factor to each feature. Based upon input from ECA vendors, users, potential users and lead analyst for the Buyer’s Guide, DCIG assigned a “weighting factor” to each question and/or feature. This weighting was a combination of whether the ECA software supported the feature and its level of importance. As an example, DCIG gave more consid-eration to ECA software that included its own native Legal Hold management as opposed to ECA software that relied upon interfacing with a third party product for Legal Hold management.

4. DCIG organized the features into 5 general catego-

ries. In pursuit of accurately highlighting the strengths and capabilities of each ECA vendor, DCIG organized the features into 5 categories, including; (1) Search; (2) Management; (3) Operating Environment; (4) User Experience; and, (5) Support.

5. The DCIG ECA software Buyer’s Guide survey was

sent to each vendor. DCIG sent each ECA vendor an online survey that listed questions for each feature analyzed. The survey also provided the opportunity for each of the vendors to add additional comments and capability information. DCIG gave each vendor several weeks to complete the survey and provided telephone and live meeting support as required. Please note that the survey did not provide ECA vendors with any information about how DCIG weighted individual features. For those vendors that did not complete and submit the survey, DCIG filled out the survey for them based upon information from their websites and other publically available sources.

6. All vendors were given the opportunity to

review surveys before the final scores and rankings

were determined. To ensure the information presented in this Buyer’s Guide is up-to-date and reliable, DCIG provided each vendor a copy or copies of their completed surveys to validate the information and correct it before DCIG moved on to the scoring and ranking phase.

7. DCIG scored each vendor based upon the informa-

tion that was gathered. DCIG scored each vendor based upon the information from the survey with the weighting that was done before the survey was sent to



the vendors and completed. DCIG did not change any of the weighting based upon any of the answers submitted from the ECA vendors.

8. DCIG ranked each vendor using standard scoring

techniques. One of the goals of this Buyer’s Guide is to establish clear lines of differentiation between products with comparisons that are arrived at objec-tively. To accomplish this goal, DCIG first normalized the overall scores, next calculated the average (mean) score for each classification and then calculated a standard deviation to assign each ECA vendor into a particular category.

Using the mean of the scores from all of the products from which the standard deviation was calculated, DCIG devel-oped a ranking for each product based upon the following in each category:

• Thoseproductsthatwerewithin1.5orgreaterstandarddeviations below the mean were given the rank of “Basic.”

• Thoseproductsthatwerewithin.75standarddeviationsbelow the mean were ranked as “Good.”

• Thoseproductsthatwerewithin.75standarddeviationsabove the mean were ranked as “Excellent.”

• Thosemodelsthatweregreaterthan1.25 standard deviations above the mean were ranked as “Recommended.”

Please note that the DCIG scoring and ranking method results in placing multiple ECA software products into the same ranking category. However, this may not be a strong indicator that these products have similar capabilities in regards to any individual buyer’s unique requirements.

DCIG Comments and Thoughts on …Considering the speed at which technology introduction, vendor consolidation and user assimilation is moving within the eDiscovery market, the term “Early Case Assessment” has become a nebulous term. Expansion of features to almost every software component throughout the entire eDiscovery life cycle has further served to blur the lines of what constitutes “Early Case Assessment."

Historically, the task of eDiscovery was accomplished by litigation service providers and law firms through a combi-nation of manual data collection, computer forensics and

a variety of different best-in-class software programs at different phases of the eDiscovery life cycle. As an example, most litigation service providers and law firms utilized legacy Electronic Data Discovery (EDD) software to process and normalize ESI so that it could be loaded onto document review software.

The problem with this approach was that users did not really know what ESI was relevant until after the data was collected, processed and reviewed. Service providers simply processed all ESI based on simple criteria such as custodi-ans and date ranges. Processing ESI based on two criteria lacked analytics required to identify relevant content.

It was this lack of analytics before document review that drove the demand for ECA software to perform addi-tional culling, rudimentary search and analytics after EDD processing and before document review. Over time, ECA software added the functionality of EDD processing and simple document review. Now ECA software occupies a much larger footprint within the entire eDiscovery life cycle.

Currently responsibility for eDiscovery is naturally migrat-ing to the enterprise due to ESI volume and complexity. Complexity and volume drive sophisticated enterprise IT users in to the buying process. They are requiring ECA software vendors to include tighter integration with enter-prise systems. Buyers require a single-holistic-platform addressing information governance, improved search and support for a larger percentage of the eDiscovery life cycle.

DCIG is not indicating that litigation service providers and law firms are no longer buying ECA software. In fact, our research indicates some Vendors consider the litigation service providers and law firms to be their target customer. We are indicating ECA software requirements are evolving. Sophisticated enterprise IT buyers are driving ECA soft-ware requirements along with litigation service providers. Following are DCIGs thoughts and comments regarding some of these evolving requirements:

Data Mapping

With the increased volume and complexities of ESI combined with the distributed IT infrastructure of most enterprises, Data Mapping has quickly become an ECA software requirement for enterprise buyers. In pursuit of fulfilling the Federal Rules of Civil Procedure (FRCP), data preservation and Legal Hold Management, DCIG research



indicates that buyers are looking for ECA software that can easily integrate with enterprise HR and Asset Management systems to create and manage independent evergreen maps of enterprise IT assets and employee data sets. With Fusion Genome® from Exterro leading the way, several of the Vendors covered in this Buyer’s Guide offer native support for Data Mapping. Other Vendors have chosen to address these requirements by integrating with Data Mapping software from third party providers.

Analysis of enterprise ESI before collections

DCIG research indicates that ECA buyers are now requir-ing ECA software to analyze ESI before it is collected and provide information about the volume and potential cost of proceeding through the eDiscovery life cycle. As mentioned earlier, it is important to note that it was not that many years ago that this type of analysis was not available until the document review phase. Several of the Vendors covered in this Buyer’s Guide offer support for analysis of enterprise ESI before collections.

Integration with enterprise archiving systems

Many enterprises today are utilizing one of the well known ESI archiving systems such as Commvault Simpana, EMC SourceOne, HP Integrated Archive Platform, IBM Common Store or Symantec Enterprise Vault. With the mission to integrate enterprise systems, DCIG research indicates that ECA buyers are now requiring ECA software to integrate and exchange ESI with these archiving systems. Several of the Vendors covered in this Buyer’s Guide offer support for integration with enterprise archiving systems.

Ability to process social media ESI

Corporate users are now increasingly relying upon social media ESI from Facebook , LinkedIn, Twitter and various other social media platforms. As a result, social media ESI now potentially relevant evidence and therefore must be considered as part of the eDiscovery ECA process. With this requirement in mind, DCIG research indicates that ECA buyers are now requiring ECA software to support the identification, collection and processing of social media ESI. Led by NexPoint through their Cloud Preservation™ module, several of the Vendors covered in this Buyer’s Guide offer support for collecting, preserving, processing and reviewing Social Media ESI.

Legal Hold

Legal Hold has historically been managed by the enterprise legal department through email and Excel spreadsheets. Over the past 5 years there have been several stand-alone Legal Hold software solutions available. However, driven by the increase in volume and complexity of ESI, enterprise buyers are now requiring ECA software to provide native support for ESI preservation and Legal Hold. With Fusion®

Legal Hold from Exterro leading the way several of the Vendors covered in this Buyer’s Guide offer native support for Legal Hold. Other Vendors have chosen to address these requirements by integrating with Legal Hold software from third party providers.

Workflow Management

ECA is basically a business process and benefits from operational and productivity increases afforded by work-flow management. Workflow management like software is not a stranger to the eDiscovery process as some basic workflow is now incumbent in many of the document review software platforms. As an example, many document review software platforms have workflow management that queue documents, automatically assigns them to specific reviewers based upon defined criteria and then tracks the productivity of those reviewers.

Enterprise IT management is expecting the same workflow management for ECA software, because IT management has reaped the benefits of workflow management. Several vendors offer native support for workflow management. Other vendors have chosen to address these requirements by integrating with workflow management software from third party providers.

Project Management

ECA is essentially a business process that would benefit from the operational and productivity increases afforded by project management. As an example, ECA software users could benefit from integrated calendars that listed milestones for the ECA project along with task assign-ments, collaboration tools, and Gantt charts to project relationships between tasks, project completion dates and resource allocation. However, with the exception of some rudimentary project sizing and cost projections, the ECA market has been a stranger to the benefits of ECA software with project management.



Enterprise IT management has experienced the benefits of mature project management. Because ECA is migrat-ing to the enterprise, managers expect ECA software to include project management. As such, several vendors offer native support for project management. Other Vendors have chosen to address these requirements by integrating with project management software from third party providers.

Next Generation Search

Searching ESI to identify potentially relevant ESI has always been at the forefront of what the market expected ECA soft-ware to accomplish. Historically, standard Boolean keyword search technology has dominated the ECA software market.

Concept search techniques were developed because of limitations imposed by classical Boolean keyword search technologies when dealing with large, unstruc-tured collections of text as commonly found in ESI during ECA. Keyword searches often return results that include many non-relevant items (false positives) or that exclude too many relevant items (false negatives) because of the effects of synonymy and polysemy. Synonymy means that one of two or more words have the same meaning, and polysemy means that many individual words have more than one meaning.

Polysemy is a major obstacle to effective identification of relevant keywords and associated documents for ECA software. For example, ECA software utilizing keyword search that was looking for documents with the word fire in the context of terminating employment, would also find documents about burning “fires” and documents about launching or “firing” a rocket.

In addition to the problems of polysemous and synonymy, keyword searches can exclude inadvertently misspelled words as well as the variations on the stems (or roots) of words (for example, strike vs. striking). Keyword searches are also susceptible to errors introduced by optical char-acter recognition (OCR) scanning processes, which can introduce random errors into the text of documents (often referred to as noisy text) during the scanning process.

Concept search can overcome these challenges by employ-ing word sense disambiguation (WSD), and other tech-niques, to help it derive the actual meanings of the words,

and their underlying concepts, rather than by simply match-ing character strings like keyword search technologies.

As the legal community has taken pause to completely understand the effects of utilizing concept search technol-ogy, adoption has been slow. And, the debates continue to this day regarding the appropriate algorithms and method-ologies. Regardless, conceptual search has become a major buyer requirement for ECA software.

Autonomy leads the conceptual search category with its patented IDOL pattern-matching technology and many of the Vendors covered in this Buyer’s Guide offer native support for conceptual search. Other Vendors have chosen to address these requirements by integrating with next generation search software from third party providers.

First Pass Review

eDiscovery life cycle has required EDD software to pass the processed ESI to document review software. Document review software enabled lawyers and paralegals to quickly and easily “review” the ESI in preparation for their case.

The emergence and maturation of ECA software, buyers want to perform a “first pass review” of the ESI before it is passed to document review software. First pass review is mini review done during ECA. It is a well-accepted practice performed prior to using a full blown review platform.

ECA software buyers are demanding more functionality from first pass review. Improved functionality is blurring the lines between expectations for document review from ECA software and traditional document review software.

As such, most of the Vendors covered in this Buyer’s Guide offer native robust support for First Pass Review. DCIG believes that the functionality of document review software is being absorbed into ECA software. For example, in February 2012, Guidance Software acquired CaseCentral. CaseCentral offers a document review soft-ware product. At acquisition, Guidance announced integra-tion of CaseCentral with Guidance EnCase eDiscovery as a holistic eDiscovery solution.

Information Dashboards

Driven by the explosion of web based applications and now mobile applications residing on smart phones and iPads, ECA software buyers have quickly developed an expectation



for information dashboard with graphically presented infor-mation about literally every aspect of the application that they are using. A such, and led by some of the most recent entrants into the market such a Equivio’s Zoom, many of the Vendors covered in this Buyer’s Guide offer native support for information dashboards. Other Vendors have chosen to address these requirements by integrating with information dashboard software from third party providers.

Cloud Computing

Cloud computing is changing the entire IT industry. The ECA software market is no exception as ECA software buyers now expect Vendors to offer a SaaS delivery model option. Led by online document review software, SaaS application is not a stranger to the eDiscovery market. However, the requirement of the ECA market to move massive amounts of ESI has presented a challenge to Vendors and reluctance on the part of ECA users to move ECA software completely to SaaS. The interim architectures from early ECA software leaders such as Autonomy and Clearwell physically located the processing engine components of its ECA software on centralized servers and provided SaaS based access to users for search and first pass review once the ESI had been loaded and processed.

ECA buyers are evaluating SaaS only cloud offerings. Increases in available bandwidth and success of Cloud Service Providers (CSPs) such as Amazon Web Services (AWS) are encouraging ECA software buyers to consider the cloud offerings.

NextPoint and X1 Discovery both offer ECA software that resides completely in the AWS cloud. NextPoint enables users to move ESI to their AWS ECA software and X1 Discovery enables users to move the X1 Rapid Discovery ECA software to where ever the ESI is located within the AWS data store. Based upon the success of NextPoint and X1 Discovery, DCIG predicts that buyers will demand that all Vendors offer the option to house their ECA soft-ware with one of the CSPs.

DCIG Observations and Recommendations by RankingAs indicated, as part of the research to produce this Buyer’s Guide, DCIG interviewed vendors, users and potential users of ECA software to better understand the market’s current definition of Early Case Assessment and develop a set of objective and verifiable criteria for ranking the ECA software

included in this Guide. The details of these criteria and the steps that DCIG followed has been covered in previous sections of this Guide. Following are DCIG’s observations and recommendations for each of the ranking categories including “Recommended," “Excellent," “Good” and “Basic.”

Please note that in general, the higher the ranking, the closer that particular ECA software is to meeting the feature and functionality criteria that DCIG set as the standard for excellence in ECA software. However, it is very important for users of this Guide to understand the differences in the ranking scores between the capabilities of ECA software can only be determined by examining and comparing the score sheets of the individual ECA software.

Finally, please note that this Buyer’s Guide is intended to be an independent and unbiased objective source of informa-tion to assist buyers in the process of developing a short list of ECA software to examine further before ultimately making a buying decision.

“Recommended” Ranking

Observations

The ECA software that DCIG ranked as “Recommended” in this Buyer’s Guide generally shared the following characteristics:

• AsingleholisticsolutionacrosstheentireECAlifecycle

•NativeDataMapping

•NativeLegalHoldManagement

•NativeWorkflowManagement

•NativeProjectManagement

• AnalysisofenterpriseESIbeforecollections

• Real-timecollectionofenterpriseESI

• Integrationwithenterprisearchivingsystems

• AbilitytoprocesssocialmediaESI

•Nextgenerationsearch

• FirstPassReview

•Nextgenerationuserinterface

• Informationdashboard

• SaaSdeliveryoption



The three ECA software products that DCIG ranked as Recommended are EnCase eDiscovery from Guidance Software, Fusion eDiscovery from Exterro and the complete eDiscovery bundle from Zylab.

Recommendations

DCIG recommends the ECA software in the “Recommended” ranking for enterprise users that require a single holistic solution that supports the entire eDiscovery life cycle, can integrate with current enterprise systems and search, ingest and process a wide variety of different data types from a larger number of different devices. In addition, DCIG recommends this software for enterprises that require integrated support for advanced Data Mapping, Legal Hold, Workflow and Project Management. DCIG further recommends that users carefully examine the individual score sheet for the ECA software in this category to determine if it meets their specific requirements.

“Excellent” Ranking

Observations

The ECA software that DCIG ranked as “Excellent” in this Buyer’s Guide share many of the characteristics with the ECA software ranked as “Recommended." However, ECA software with an “Excellent” ranking may not support as large a variety of data types and devices, may not integrate with all required enterprise systems and may not provide the same advanced level of integrated support for Data Mapping and Legal Hold Management.

Recommendation

DCIG recommends the ECA software in the “Excellent” rank-ing category for enterprises, large litigation service providers and law firms with large eDiscovery practices where it meets specific user required features and functionality. As always, DCIG recommends that users carefully examine the individual score sheet for the ECA software in this category to deter-mine if it meets their specific requirements.

“Good” Ranking

Observations

The ECA software that DCIG ranked as “Good” in this Buyer’s Guide also share some of the characteristics

with the ECA software ranked as “Recommended” and “Excellent. However, the ECA software ranked as “Good” may not have the full complement of feature and functional-ity to completely meet DCIG’s criteria for excellence in ECA software. In addition, please note that some ECA software ranked as “Good” and “Basic” are single components from Vendors that offer other components (also listed in this Guide) that users can combine to support a larger percent-age of the eDiscovery life cycle and come closer to meeting their specific criteria for excellent in ECA software. As an example users can combine the various individual product offerings from Kroll or AccessData into robust ECA software offering that collectively score much higher than any of the individual ECA software from these Vendors.

Recommendation

DCIG recommends the ECA software in the “Good” rank-ing category, when utilized as standalone components, for smaller enterprises, smaller litigation service providers and law firms. If users chose to combine ECA software components, DCIG recommends that users fully investi-gate the additional costs of deployment time and ongoing maintenance associated with integration. As always, DCIG recommends that users carefully examine the individual score sheet for the ECA software in this category to deter-mine if it meets their specific requirements.

“Basic” Ranking

Observations

The ECA software that DCIG ranked as “Basic” in this Buyer’s Guide focuses on processing very specific types of ESI with a more limited set of features and functionality. This basic ECA software may prove adequate in specific scenar-ios where broader features and functionality to support the entire eDiscovery life cycle of the rigors of a large enterprise are not required.

Please note that as is the case with some ECA software in the “Good” ranking category, some of the ECA software in the “Basic” ranking category by design only support a narrow piece of the eDiscovery life cycle. Therefore, users can combine this ECA software with other ECA software in reviewed in this Guide to support a larger percentage of the eDiscovery life cycle and come closer to meeting



their specific criteria for excellent in ECA software. For example, enterprises, litigation service providers and law firms often combine Relativity from kCura with Nuix, StoredIQ and Exterro.

Recommendation

DCIG recommends ECA software ranked as “Basic” for targeted ECA projects within enterprises, litigation service providers and law firms. If users chose to combine ECA soft-ware components, DCIG recommends that users fully inves-tigate the additional costs of deployment time and ongoing maintenance associated with integration. As always, DCIG recommends that users carefully examine the individual score sheet for the ECA software in this category to determine if it meets their specific requirements.

Final Comments

DCI’s mission with the inaugural Early Case Assessment Buyers’ Guide is to provide users with a valuable and ongoing source of objective and unbiased knowledge to compare the features and functionality of ECA software. DCIG has only included pure software vendors in this Guide. DCIG has included Vendors regardless of size or installed base. DCIG has gone to great lengths to be as objective as possible in the scoring and ranking of the ECA software reviewed in this Guide. DCIG has also gone to great lengths to not engage in sweeping subjective analysis that lumps ECA software into general categories that provide little no material value to a buying decision.



eDISCOVERY EARLY CASE ASSESSMENT SOFTWARE SCORES AND RANKINGS



Overall Scores and Rankings

Highest Score 79.1 Lowest Score 24.9 Average (Mean) 54.2

Standard Deviation 12.3

Rankings Recommended 69.6 – 79.1 Excellent 63.4 – 69.5 Good 45.0 – 63.3 Basic 24.9 – 44.9

Total Number of Vendors 29

Early Case Assessment Software SCORE

1. Guidance Software EnCase eDiscovery 79.1 Recommended

2. Exterro Fusion eDiscovery 74.1 Recommended

3. ZyLAB eDiscovery Bundle 71.1 Recommended

4. Orcatec Document Decisioning Suite 67.8 Excellent

5. GGO DigitalWarRoom 67.6 Excellent

6. Symantec Clearwell 67.3 Excellent

7. Autonomy Investigator and Early Case Assessment (ECA) 66.1 Excellent

8. StoredIQ DiscoveryIQ 65.3 Excellent

9. NextPoint Discovery Cloud 65.1 Excellent

10. NUIX Nuix Enterprise Discovery 63.6 Excellent

11. Kroll Ontrack Ontrack Inview 56.6 Good

12. EMC SourceOne 55.9 Good

13. Kroll Ontrack Verve Review 54.9 Good

14. AccessData Group AD eDiscovery 51.4 Good

15. Rational Retention Central Retention Server (CRS) 50.4 Good

16. Kroll Ontrack Ontrack Advanceview 49.6 Good

17. Digital Reef Advanced ECA 4.0 48.1 Good

18. Equivalent Data NeddleFinder 48.1 Good

19. AccessData Group ECA product (AD ECA) 48.1 Good

20. Orange Legal Technologies OneO 47.6 Good

21. Kroll Ontrack Verve EDA 45.9 Good

22. Recommind Axcelerate ECA and Collection 45.9 Good

23. X1 Discovery X1 Rapid Discovery; X1 Social Discovery 44.9 Basic

24. InterLegis, Inc. Discovery360 44.1 Basic

25. AccessData Group Summation 44.1 Basic

26. kCura Relativity 44.1 Basic

27. Venio Systems Venio FPR 41.1 Basic

28. Orange Legal Technologies Purple Box 39.9 Basic

29. Equivio Equivio Zoom 24.9 Basic



Operating Environment Scores and Rankings






1. Guidance Software EnCase eDiscovery 44 Recommended

2. ZyLAB eDiscovery Bundle 41 Recommended

3. AccessData Group ECA product (AD ECA) 38 Recommended

4. NUIX Nuix Enterprise Discovery 37 Excellent

5. Exterro Fusion eDiscovery 36 Excellent

6. Digital Reef Advanced ECA 4.0 35 Excellent

7. GGO DigitalWarRoom 34 Excellent

8. StoredIQ DiscoveryIQ 33 Good

9. Rational Retention Central Retention Server (CRS) 32 Good

10. Symantec Clearwell 31 Good

11. OrcaTec Document Decisioning Suite 30 Good

12. AccessData Group Summation 30 Good

13. Orange Legal Technologies Purple Box 30 Good

14. AccessData Group AD eDiscovery 29 Good

15. EMC SourceOne 27 Good

16. Nextpoint Discovery Cloud 25 Good

17. kCura Relativity 25 Good

18. Autonomy Investigator and Early Case Assessment (ECA) 25 Good

19. Venio Systems Venio FPR 25 Good

20. Equivalent Data NeddleFinder 24 Good

21. Equivio Equivio Zoom 24 Good

22. X1 Discovery X1 Rapid Discovery 21 Good

23. Orange Legal Technologies OneO 20 Basic

24. InterLegis, Inc. Discovery360 18 Basic

25. Kroll Ontrack Verve EDA 16 Basic

26. Kroll Ontrack Ontrack Inview 15 Basic

27. Kroll Ontrack Verve Review 15 Basic

28. Kroll Ontrack Ontrack Advanceview 15 Basic

29. Recommind Axcelerate ECA and Collection 14 Basic



User Experience Scores and Rankings






1. Guidance Software EnCase eDiscovery 84 Recommended

2. GGO DigitalWarRoom 76 Recommended

3. Exterro Fusion eDiscovery 75 Recommended

4. Symantec Clearwell 69 Excellent

5. ZyLAB eDiscovery Bundle 67 Excellent

6. Nextpoint Discovery Cloud 67 Excellent

7. NUIX Nuix Enterprise Discovery 66 Good

8. OrcaTec Document Decisioning Suite 65 Good

9. StoredIQ DiscoveryIQ 64 Good

10. Orange Legal Technologies OneO 64 Good

11. InterLegis, Inc. Discovery360 61 Good

12. EMC SourceOne 60 Good

13. kCura Relativity 60 Good

14. Kroll Ontrack Ontrack Inview 59 Good

15. AccessData Group ECA product (AD ECA) 58 Good

16. Equivalent Data NeddleFinder 55 Good

17. Kroll Ontrack Verve Review 54 Good

18. Autonomy Investigator and Early Case Assessment (ECA) 53 Good

19. X1 Discovery X1 Rapid Discovery 50 Good

20. AccessData Group Summation 49 Good

21. Rational Retention Central Retention Server (CRS) 45 Good

22. Venio Systems Venio FPR 44 Good

23. Digital Reef Advanced ECA 4.0 42 Good

24. AccessData Group AD eDiscovery 38 Basic

25. Kroll Ontrack Ontrack Advanceview 38 Basic

26. Kroll Ontrack Verve EDA 34 Basic

27. Orange Legal Technologies Purple Box 30 Basic

28. Recommind Axcelerate ECA and Collection 29 Basic

29. Equivio Equivio Zoom 12 Basic



eDISCOVERY EARLY CASE ASSESSMENT SOFTWARE BUYER’S GUIDE MODELS

DCIG Scores and Rankings

EARLY CASE


©2012 DCIG, LLC. All rights reserved. All other brands or products are trademarks or registered trademarks of their respective holders and should be treated as such. The information, product recommendations and opinions made by DCIG, LLC are based upon public information and from sources that DCIG, LLC believes to be accurate and reliable. Licensed to Guidance Software, Inc. for public distribution.

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DEVICES SUPPORTED

Blackberry

Desktops

HP Tablet

iPad

iPhone

Laptops

Network Servers

Samsung Galaxy Tab

Unconnected Devices

via Service

Social media services

Content Management Systems

EMC/Documentation IBM/FileNet

Microsoft Sharepoint

Unpack containers

File type inclusion/exclusion

Search Ranking

Advanced SearchClustering

Natural Language Retrieval

Relevance Ranking

SEARCH

Does not disturb Metadata

Live network

Enterprise email systems IBM Lotus Domino Microsoft Exchange Server

Archiving systemsMicrosoft Exchange Archive

2010

Symantec Enterprise Vault

Public cloud email systems

Supported Unsupported

MANAGEMENT

DATA MAPPING

Batch Processing

Realtime

Load File Types

CSV EDRM IPRO

Opticon Summation

Log Files Privileged

Predictive Coding

Hold ManagementCopy

Hold in place Notification

Preservation Support

COLLECTION METHODS

Identification criteria

Preservation criteria

Ongoing proactive

Deposition sources

Chain of Custody

Multiple Collection Sets

Supports OCR

Pre-processing of ESI

De-Nisting

Extract Metadata

Deduplication

De-duplicate within single matters

Near De-duplicate within single matters

Multiple Timezones

eMail Thread Management

Link Maintenance

Multi-Layer Attachments

TOTAL SCORE Management Search

User Experience

Operating Environment Support

51.4 56.0 68.0 38.0 29.0 15.0GOOD GOOD GOOD BASIC GOOD GOOD

AccessData

Group AD eDiscovery

20


EARLY CASE



©2012 DCIG, LLC. All rights reserved. All other brands or products are trademarks or registered trademarks of their respective holders and should be treated as such. The information, product recommendations and opinions made by DCIG, LLC are based upon public information and from sources that DCIG, LLC believes to be accurate and reliable. Used by DCIG, LLC for public distribution.


User Experience


51.4 56.0 68.0 38.0 29.0 15.0GOOD GOOD GOOD BASIC GOOD GOOD

DATA ACCESS MANAGEMENT

Content Based

Multi-Party Access to Same Matter

Roles Based

Encryption/Hashing

Remote Review

Remote Administration

Billing Management

Support

In application help

24x7x365 Support

Knowledge Base

Forums

Installation Suport

Require Remote Diagnostics

OPERATING ENVIRONMENT

Lucene for Search


Apple Safari

Google Chrome

Microsoft Hyper-V

Microsoft Internet Explorer

Microsoft Windows

Mozilla Firefox

Delivery ModelsOn-Premises Appliance

On-Premises Software

Delivery Architecture Client/Server Distributed

USER EXPERIENCE

GUI Types Active user assistance (help)

Save User Search Criteria

Collaboration Management Intergation with External Messaging

Workflow ManagementFull ECA Cycle

Integration with External Workflow

Project Management

Graphical Rendering of Search

Cost Forecasting

Predictive Coding Dashboard

HTML Rendering

FPR

User Activity Reports

Reviewer Status Dashboard

Tagging SupportedUser and profile based

tagging layers

User extensible lists

AccessData

Group AD eDiscovery


EARLY CASE



21


DEVICES SUPPORTED

Blackberry

Desktops

HP Tablet

iPad

iPhone

Laptops

Network Servers

Samsung Galaxy Tab

Unconnected Devices

via Service



Unpack containers


Search Ranking



Relevance Ranking

SEARCH


Live network

Enterprise email systems

Archiving systems



MANAGEMENT

DATA MAPPING

Batch Processing

Realtime

Load File Types

CSV EDRM IPRO

Opticon Summation

Log Files Reviewer Audit

Predictive Coding

Hold Management


COLLECTION METHODS



Ongoing proactive

Deposition sources

Chain of Custody


Supports OCR


De-Nisting

Extract Metadata

Deduplication



Multiple Timezones


Link Maintenance



User Experience


47.9 29.0 55.0 58.0 37.0 13.0GOOD BASIC BASIC GOOD EXCELLENT GOOD

AccessData

Group ECA product (AD ECA)

22


EARLY CASE





User Experience


47.9 29.0 55.0 58.0 37.0 13.0GOOD BASIC BASIC GOOD EXCELLENT GOOD


Content Based


Roles Based

Encryption/Hashing MD5 SHA-1

Remote Review


Billing Management

Support

In application help

24x7x365 Support

Knowledge Base

Forums

Installation Suport



Lucene for Search


Apple Safari

Google Chrome

Microsoft Hyper-V


Microsoft Windows

Mozilla Firefox

Delivery Models

On-Premises Appliance


SaaS via 3rd Party Datacenter

SaaS via Vendor Datacenter

Delivery ArchitectureClient/Server Distributed

Virtual

USER EXPERIENCE

GUI Types





Project Management


Cost Forecasting


HTML Rendering

FPR




tagging layers


AccessData

Group ECA product (AD ECA)


EARLY CASE



23


DEVICES SUPPORTED

Blackberry

Desktops

HP Tablet

iPad

iPhone

Laptops

Network Servers

Samsung Galaxy Tab

Unconnected Devices

via Service



Unpack containers


Search Ranking

Advanced SearchNatural Language Retrieval

Relevance Ranking

SEARCH


Live network


Archiving systems



MANAGEMENT

DATA MAPPING

Batch Processing

Realtime

Load File Types

CSV EDRM IPRO

Opticon Summation


Predictive Coding

Hold Management


COLLECTION METHODS



Ongoing proactive

Deposition sources

Chain of Custody


Supports OCR


De-Nisting

Extract Metadata

Deduplication



Multiple Timezones


Link Maintenance



User Experience


44.1 35.0 50.0 49.0 30.0 13.0BASIC BASIC BASIC GOOD GOOD GOOD

AccessData

Group Summation

24


EARLY CASE





User Experience


44.1 35.0 50.0 49.0 30.0 13.0BASIC BASIC BASIC GOOD GOOD GOOD


Content Based


Roles Based


Remote Review


Billing Management

Support

In application help

24x7x365 Support

Knowledge Base

Forums

Installation Suport



Lucene for Search


Apple Safari

Google Chrome

Microsoft Hyper-V


Microsoft Windows

Mozilla Firefox

Delivery Models






USER EXPERIENCE

GUI Types


Collaboration Management



Project Management Full ECA Cycle


Cost Forecasting


HTML Rendering

FPR



Tagging Supported User extensible lists

AccessData

Group Summation


EARLY CASE



25


DEVICES SUPPORTED

Blackberry

Desktops

HP Tablet

iPad

iPhone

Laptops

Network Servers

Samsung Galaxy Tab

Unconnected Devices

via Service


Facebook Google+ LinkedIn Twitter


EMC/Documentum IBM/FileNet

Microsoft SharePoint

Unpack containers


Search Ranking



Relevance Ranking

SEARCH


Live network

Enterprise email systemsBloomberg Mail

IBM Lotus Domino Microsoft Exchange Server

Novell Groupwise

Archiving systems

EMC SourceOne IBM Common Store

Microsoft Exchange Archive 2010



AOL Google Gmail

Microsoft Hotmail Yahoo! Mail


MANAGEMENT

DATA MAPPING

Batch Processing

Realtime

Load File Types

CSV, EDRM IPRO

Opticon Summation

Trial Director

Log Files Privileged Reviewer Audit

Predictive Coding

Hold Management


COLLECTION METHODS



Ongoing proactive

Deposition sources

Chain of Custody


Supports OCR


De-Nisting

Extract Metadata

Deduplication



Multiple Timezones


Link Maintenance



User Experience


66.1 54.0 114.0 53.0 25.0 19.0EXCELLENT GOOD RECOMMENDED GOOD GOOD RECOMMENDED

Autonomy

Investigator & Early Case Assessment (ECA)

The information represented on this data sheet is based primarily upon conclusions drawn from publicly available sources.

26


EARLY CASE





User Experience


66.1 54.0 114.0 53.0 25.0 19.0EXCELLENT GOOD RECOMMENDED GOOD GOOD RECOMMENDED


Content Based


Roles Based


Remote Review


Billing Management

Support

In application help

24x7x365 Support

Knowledge Base

Forums

Installation Suport



Lucene for Search


Apple Safari

Google Chrome

Microsoft Hyper-V


Microsoft Windows

Mozilla Firefox

Delivery Models On-Premises Software SaaS via Vendor Datacenter


Multi-Tenant

USER EXPERIENCE




Workflow Management Full ECA Cycle



Cost Forecasting


HTML Rendering

FPR




tagging layers


Autonomy

Investigator & Early Case Assessment (ECA)



EARLY CASE



27


DEVICES SUPPORTED

Blackberry

Desktops

HP Tablet

iPad

iPhone

Laptops

Network Servers

Samsung Galaxy Tab

Unconnected Devices

via Service





Unpack containers


Search Ranking



Relevance Ranking

SEARCH


Live network



Novell Groupwise

Archiving systems Symantec Enterprise Vault



MANAGEMENT

DATA MAPPING

Batch Processing

Realtime

Load File Types

CSV EDRM

Opticon Summation


Predictive Coding

Hold Management


COLLECTION METHODS



Ongoing proactive

Deposition sources

Chain of Custody


Supports OCR


De-Nisting

Extract Metadata

Deduplication



Multiple Timezones


Link Maintenance



User Experience


48.1 40.0 63.0 42.0 35.0 13.0GOOD BASIC GOOD GOOD EXCELLENT GOOD

Digital Reef

Advanced ECA 4.0

28


EARLY CASE





User Experience


48.1 40.0 63.0 42.0 35.0 13.0GOOD BASIC GOOD GOOD EXCELLENT GOOD


Content Based


Roles Based


Remote Review


Billing Management

Support

In application help

24x7x365 Support

Knowledge Base

Forums

Installation Suport



Lucene for Search


Apple Safari

Google Chrome

Microsoft Hyper-V


Microsoft Windows

Mozilla Firefox

Delivery ModelsOn-Premises Software


Delivery ArchitectureGrid Computing

Multi-Tenant Virtual

USER EXPERIENCE







Cost Forecasting


HTML Rendering

FPR




Digital Reef

Advanced ECA 4.0


EARLY CASE



29


DEVICES SUPPORTED

Blackberry

Desktops

HP Tablet

iPad

iPhone

Laptops

Network Servers

Samsung Galaxy Tab

Unconnected Devices

via Service



EMC/Documentum

Unpack containers


Search Ranking

Advanced Search Relevance Ranking

SEARCH


Live network



Novell Groupwise

Archiving systems EMC SourceOne Symantec Enterprise Vault



MANAGEMENT

DATA MAPPING

Batch Processing

Realtime

Load File Types

CSV, EDRM IPRO

Opticon Summation

Trial Director


Predictive Coding

Hold ManagementCopy



COLLECTION METHODS



Ongoing proactive

Deposition sources

Chain of Custody


Supports OCR


De-Nisting

Extract Metadata

Deduplication De-duplicate within single matters

Multiple Timezones


Link Maintenance



User Experience


55.9 63.0 61.0 60.0 27.0 13.0GOOD EXCELLENT GOOD GOOD GOOD GOOD

EMC

SourceOne


30


EARLY CASE





User Experience


55.9 63.0 61.0 60.0 27.0 13.0GOOD EXCELLENT GOOD GOOD GOOD GOOD


Content Based


Roles Based


Remote Review


Billing Management

Support

In application help

24x7x365 Support

Knowledge Base

Forums

Installation Suport



Lucene for Search


Apple Safari

Google Chrome

Microsoft Hyper-V


Microsoft Windows

Mozilla Firefox

Delivery Models

On-Premises Appliance On-Premises Software



Multi-Tenant

USER EXPERIENCE





Project Management


Cost Forecasting


HTML Rendering

FPR




tagging layers


EMC

SourceOne



EARLY CASE



31


DEVICES SUPPORTED

Blackberry

Desktops

HP Tablet

iPad

iPhone

Laptops

Network Servers

Samsung Galaxy Tab

Unconnected Devices

via Service



Unpack containers


Search Ranking

Advanced Search Natural Language Retrieval

SEARCH


Live network


Archiving systems



MANAGEMENT

DATA MAPPING

Batch Processing

Realtime

Load File Types

CSV, EDRM IPRO

Opticon Summation

Trial Director


Predictive Coding

Hold Management Copy


COLLECTION METHODS



Ongoing proactive

Deposition sources

Chain of Custody


Supports OCR


De-Nisting

Extract Metadata

Deduplication

De-duplicate across multiple matters


Near De-duplicate across multiple matters


Multiple Timezones


Link Maintenance



User Experience


48.1 62.0 45.0 55.0 24.0 7.0GOOD EXCELLENT BASIC GOOD GOOD BASIC

Equivalent Data

NeedleFinder

32


EARLY CASE





User Experience


48.1 62.0 45.0 55.0 24.0 7.0GOOD EXCELLENT BASIC GOOD GOOD BASIC


Content Based


Roles Based


Remote Review


Billing Management

Support

In application help

24x7x365 Support

Knowledge Base

Forums

Installation Suport



Lucene for Search


Apple Safari

Google Chrome

Microsoft Hyper-V


Microsoft Windows

Mozilla Firefox

Delivery Models SaaS via Vendor Datacenter

Delivery ArchitectureDistributed

Grid Computing Multi-Tenant

USER EXPERIENCE







Cost Forecasting


HTML Rendering

FPR




Equivalent Data

NeedleFinder


EARLY CASE



33


DEVICES SUPPORTED

Blackberry

Desktops

HP Tablet

iPad

iPhone

Laptops

Network Servers

Samsung Galaxy Tab

Unconnected Devices

via Service



Unpack containers


Search Ranking


SEARCH


Live network


Archiving systems



MANAGEMENT

DATA MAPPING

Batch Processing

Realtime

Load File Types CSV IPRO

Log Files

Predictive Coding

Hold Management


COLLECTION METHODS



Ongoing proactive

Deposition sources

Chain of Custody


Supports OCR


De-Nisting

Extract Metadata

Deduplication



Multiple Timezones


Link Maintenance



User Experience


24.9 24.0 35.0 12.0 24.0 5.0BASIC BASIC BASIC BASIC GOOD BASIC

Equivio

Equivio Zoom

34


EARLY CASE





User Experience




Content Based


Roles Based

Encryption/Hashing

Remote Review


Billing Management

Support

In application help

24x7x365 Support

Knowledge Base

Forums

Installation Suport



Lucene for Search


Apple Safari

Google Chrome

Microsoft Hyper-V


Microsoft Windows

Mozilla Firefox




USER EXPERIENCE




Workflow Management

Project Management


Cost Forecasting


HTML Rendering

FPR




tagging layers


Equivio

Equivio Zoom


EARLY CASE



35


DEVICES SUPPORTED

Blackberry

Desktops

HP Tablet

iPad

iPhone

Laptops

Network Servers

Samsung Galaxy Tab

Unconnected Devices

via Service

Social media servicesFacebook Google+ Twitter




Unpack containers


Search Ranking

Advanced Search Clustering Relevance Ranking

SEARCH


Live network



Novell Groupwise

Archiving systems





AOL Google Gmail



MANAGEMENT

DATA MAPPING

Batch Processing

Realtime

Load File TypesCSV

EDRM Summation


Predictive Coding

Hold Management Copy Notification


COLLECTION METHODS



Ongoing proactive

Deposition sources

Chain of Custody


Supports OCR


De-Nisting

Extract Metadata

Deduplication

Deduplicate across multiple matters

Deduplicate within single matters

Near deduplicate across multiple matters

Near deduplicate within single matters

Multiple Timezones


Link Maintenance



User Experience


74.1 63.0 107.0 75.0 36.0 16.0RECOMMENDED EXCELLENT RECOMMENDED EXCELLENT EXCELLENT EXCELLENT

Exterro

Fusion eDiscovery

36


EARLY CASE





User Experience


74.1 63.0 107.0 75.0 36.0 16.0RECOMMENDED EXCELLENT RECOMMENDED EXCELLENT EXCELLENT EXCELLENT


Content Based


Roles Based


Remote Review


Billing Management

Support

In application help

24x7x365 Support

Knowledge Base

Forums

Installation Suport



Lucene for Search


Apple Safari

Google Chrome

Microsoft Hyper-V


Microsoft Windows

Mozilla Firefox

Delivery Models



SaaS via 3rd Pary Datacenter




USER EXPERIENCE



Collaboration ManagementIntergation with

External Messaging

Internal Messaging



Project ManagementFull ECA Cycle

Integration with External Project Management


Cost Forecasting


HTML Rendering

FPR




Exterro

Fusion eDiscovery


EARLY CASE



37


DEVICES SUPPORTED

Blackberry

Desktops

HP Tablet

iPad

iPhone

Laptops

Network Servers

Samsung Galaxy Tab

Unconnected Devices

via Service






Unpack containers


Search Ranking



Relevance Ranking

SEARCH


Live network


Archiving systems Microsoft Exchange Archive 2010


AOL Google Gmail



MANAGEMENT

DATA MAPPING

Batch Processing

Realtime

Load File Types

CSV EDRM IPRO

Opticon Summation

Log Files Privileged

Predictive Coding



COLLECTION METHODS



Ongoing proactive

Deposition sources

Chain of Custody


Supports OCR


De-Nisting

Extract Metadata

Deduplication


De-duplicate within

single matters



Multiple Timezones


Link Maintenance



User Experience


67.6 63.0 89.0 76.0 34.0 9.0EXCELLENT EXCELLENT EXCELLENT RECOMMENDED EXCELLENT BASIC

GGO

DigitalWarRoom

38


EARLY CASE





User Experience


67.6 63.0 89.0 76.0 34.0 9.0EXCELLENT EXCELLENT EXCELLENT RECOMMENDED EXCELLENT BASIC


Content Based


Roles Based


Remote Review


Billing Management

Support

In application help

24x7x365 Support

Knowledge Base

Forums

Installation Suport



Lucene for Search


Apple Safari

Google Chrome

Microsoft Hyper-V


Microsoft Windows

Mozilla Firefox

Delivery Models




Virtual

USER EXPERIENCE








Cost Forecasting


HTML Rendering

FPR




tagging layers


GGO

DigitalWarRoom


EARLY CASE



39


DEVICES SUPPORTED

Blackberry

Desktops

HP Tablet

iPad

iPhone

Laptops

Network Servers

Samsung Galaxy Tab

Unconnected Devices

via Service





Unpack containers


Search Ranking



Relevance Ranking

SEARCH


Live network



Novell Groupwise

Archiving systems





AOL Google Gmail



MANAGEMENT

DATA MAPPING

Batch Processing

Realtime

Load File Types

CSV, EDRM IPRO

Opticon Summation

Trial Director


Predictive Coding

Hold Management Copy Notification


COLLECTION METHODS



Ongoing proactive

Deposition sources

Chain of Custody


Supports OCR


De-Nisting

Extract Metadata

Deduplication

Deduplicate across multiple matters

Deduplicate within single matters

Near deduplicate across multiple matters

Near deduplicate within single matters

Multiple Timezones


Link Maintenance



User Experience


79.1 70.0 101.0 84.0 44.0 18.0RECOMMENDED EXCELLENT EXCELLENT RECOMMENDED RECOMMENDED EXCELLENT

Guidance Software

EnCase eDiscovery

40


EARLY CASE





User Experience


79.1 70.0 101.0 84.0 44.0 18.0RECOMMENDED EXCELLENT EXCELLENT RECOMMENDED RECOMMENDED EXCELLENT


Content Based


Roles Based


Remote Review


Billing Management

Support

In application help

24x7x365 Support

Knowledge Base

Forums

Installation Suport



Lucene for Search


Apple Safari

Google Chrome

Microsoft Hyper-V


Microsoft Windows

Mozilla Firefox

Delivery Models



Delivery Architecture

Client/Server Distributed


USER EXPERIENCE




External Messaging

Internal Messaging






Cost Forecasting


HTML Rendering

FPR




tagging layers


Guidance Software

EnCase eDiscovery


EARLY CASE



41


DEVICES SUPPORTED

Blackberry

Desktops

HP Tablet

iPad

iPhone

Laptops

Network Servers

Samsung Galaxy Tab

Unconnected Devices

via Service



Unpack containers


Search Ranking



Relevance Ranking

SEARCH


Live network


Archiving systems



MANAGEMENT

DATA MAPPING

Batch Processing

Realtime

Load File Types

CSV IPRO

Opticon Summation


Predictive Coding

Hold Management


COLLECTION METHODS



Ongoing proactive

Deposition sources

Chain of Custody


Supports OCR


De-Nisting

Extract Metadata

Deduplication



Multiple Timezones


Link Maintenance



User Experience


44.9 41.0 51.0 61.0 18.0 9.0GOOD GOOD BASIC GOOD BASIC BASIC

InterLegis, Inc.

Discovery360

42


EARLY CASE





User Experience


44.9 41.0 51.0 61.0 18.0 9.0GOOD GOOD BASIC GOOD BASIC BASIC


Content Based


Roles Based

Encryption/Hashing MD5

Remote Review


Billing Management

Support

In application help

24x7x365 Support

Knowledge Base

Forums

Installation Suport



Lucene for Search


Apple Safari

Google Chrome

Microsoft Hyper-V


Microsoft Windows

Mozilla Firefox




USER EXPERIENCE



Collaboration Management Internal Messaging






Cost Forecasting


HTML Rendering

FPR



Tagging Supported User and profile based tagging layers

InterLegis, Inc.

Discovery360


EARLY CASE



43


DEVICES SUPPORTED

Blackberry

Desktops

HP Tablet

iPad

iPhone

Laptops

Network Servers

Samsung Galaxy Tab

Unconnected Devices

via Service



Unpack containers


Search Ranking



Relevance Ranking

SEARCH


Live network


Archiving systems



MANAGEMENT

DATA MAPPING

Batch Processing

Realtime

Load File Types

CSV EDRM

Opticon Summation


Predictive Coding

Hold Management Notification


COLLECTION METHODS



Ongoing proactive

Deposition sources

Chain of Custody


Supports OCR


De-Nisting

Extract Metadata

Deduplication

Multiple Timezones


Link Maintenance



User Experience


44.1 27.0 49.0 60.0 25.0 16.0BASIC BASIC BASIC GOOD GOOD EXCELLENT

kCura

Relativity

44


EARLY CASE





User Experience


44.1 27.0 49.0 60.0 25.0 16.0BASIC BASIC BASIC GOOD GOOD EXCELLENT


Content Based


Roles Based


Remote Review


Billing Management

Support

In application help

24x7x365 Support

Knowledge Base

Forums

Installation Suport



Lucene for Search


Apple Safari

Google Chrome

Microsoft Hyper-V


Microsoft Windows

Mozilla Firefox




USER EXPERIENCE




Workflow Management Integration with External Workflow

Project Management Integration with External Project Management


Cost Forecasting


HTML Rendering

FPR




tagging layers


kCura

Relativity


EARLY CASE



45


DEVICES SUPPORTED

Blackberry

Desktops

HP Tablet

iPad

iPhone

Laptops

Network Servers

Samsung Galaxy Tab

Unconnected Devices

via Service



Unpack containers


Search Ranking



Relevance Ranking

SEARCH


Live network



Novell Gr se

Archiving systems





AOL Google Gmail



MANAGEMENT

DATA MAPPING

Batch Processing

Realtime

Load File Types

CSV, EDRM IPRO

Opticon Summation

Trial Director


Predictive Coding

Hold Management


COLLECTION METHODS



Ongoing proactive

Deposition sources

Chain of Custody


Supports OCR


De-Nisting

Extract Metadata

Deduplication





Multiple Timezones


Link Maintenance



User Experience


49.6 40.0 94.0 38.0 15.0 12.0GOOD BASIC EXCELLENT BASIC BASIC GOOD

Kroll Ontrack

Ontrack Advanceview

46


EARLY CASE





User Experience


49.6 40.0 94.0 38.0 15.0 12.0GOOD BASIC EXCELLENT BASIC BASIC GOOD


Content Based


Roles Based

Encryption/Hashing SHA-1

Remote Review


Billing Management

Support

In application help

24x7x365 Support

Knowledge Base

Forums

Installation Suport



Lucene for Search


Apple Safari

Google Chrome

Microsoft Hyper-V


Microsoft Windows

Mozilla Firefox


Delivery Architecture Distributed

USER EXPERIENCE

GUI Types






Cost Forecasting


HTML Rendering

FPR



Tagging Supported

User and profile based tagging layers


Kroll Ontrack

Ontrack Advanceview


EARLY CASE



47


DEVICES SUPPORTED

Blackberry

Desktops

HP Tablet

iPad

iPhone

Laptops

Network Servers

Samsung Galaxy Tab

Unconnected Devices

via Service



Unpack containers


Search Ranking



Relevance Ranking

SEARCH


Live network



Novell Groupwise

Archiving systems





AOL Google Gmail



MANAGEMENT

DATA MAPPING

Batch Processing

Realtime

Load File Types

CSV, EDRM IPRO

Opticon Summation

Trial Director


Predictive Coding

Hold Management


COLLECTION METHODS



Ongoing proactive

Deposition sources

Chain of Custody


Supports OCR


De-Nisting

Extract Metadata

Deduplication





Multiple Timezones


Link Maintenance



User Experience


56.6 48.0 93.0 59.0 15.0 12.0GOOD GOOD EXCELLENT GOOD BASIC GOOD

Kroll Ontrack

Ontrack Inview

48


EARLY CASE





User Experience


56.6 48.0 93.0 59.0 15.0 12.0GOOD GOOD EXCELLENT GOOD BASIC GOOD


Content Based


Roles Based


Remote Review


Billing Management

Support

In application help

24x7x365 Support

Knowledge Base

Forums

Installation Suport



Lucene for Search


Apple Safari

Google Chrome

Microsoft Hyper-V


Microsoft Windows

Mozilla Firefox



USER EXPERIENCE

GUI Types






Cost Forecasting


HTML Rendering

FPR



Tagging Supported



Kroll Ontrack

Ontrack Inview


EARLY CASE



49


DEVICES SUPPORTED

Blackberry

Desktops

HP Tablet

iPad

iPhone

Laptops

Network Servers

Samsung Galaxy Tab

Unconnected Devices

via Service



Unpack containers


Search Ranking



Relevance Ranking

SEARCH


Live network


Archiving systems





AOL Google Gmail



MANAGEMENT

DATA MAPPING

Batch Processing

Realtime

Load File Types

CSV IPRO

Opticon Summation


Predictive Coding

Hold Management


COLLECTION METHODS



Ongoing proactive

Deposition sources

Chain of Custody


Supports OCR


De-Nisting

Extract Metadata

Deduplication





Multiple Timezones


Link Maintenance



User Experience


45.9 38.0 88.0 34.0 16.0 8.0GOOD BASIC GOOD BASIC BASIC BASIC

Kroll Ontrack

Verve EDA

50


EARLY CASE





User Experience


45.9 38.0 88.0 34.0 16.0 8.0GOOD BASIC GOOD BASIC BASIC BASIC


Content Based


Roles Based


Remote Review


Billing Management

Support

In application help

24x7x365 Support

Knowledge Base

Forums

Installation Suport



Lucene for Search


Apple Safari

Google Chrome

Microsoft Hyper-V


Microsoft Windows

Mozilla Firefox



USER EXPERIENCE

GUI Types






Cost Forecasting


HTML Rendering

FPR



Tagging Supported



Kroll Ontrack

Verve EDA


EARLY CASE



51


DEVICES SUPPORTED

Blackberry

Desktops

HP Tablet

iPad

iPhone

Laptops

Network Servers

Samsung Galaxy Tab

Unconnected Devices

via Service



Unpack containers


Search Ranking



Relevance Ranking

SEARCH


Live network



Novell Groupwise

Archiving systems





AOL Google Gmail



MANAGEMENT

DATA MAPPING

Batch Processing

Realtime

Load File Types

CSV, EDRM IPRO

Opticon Summation

Trial Director


Predictive Coding

Hold Management


COLLECTION METHODS



Ongoing proactive

Deposition sources

Chain of Custody


Supports OCR


De-Nisting

Extract Metadata

Deduplication





Multiple Timezones


Link Maintenance



User Experience


54.9 52.0 91.0 54.0 15.0 8.0GOOD GOOD EXCELLENT GOOD BASIC BASIC

Kroll Ontrack

Verve Review

52


EARLY CASE





User Experience


54.9 52.0 91.0 54.0 15.0 8.0GOOD GOOD EXCELLENT GOOD BASIC BASIC


Content Based


Roles Based


Remote Review


Billing Management

Support

In application help

24x7x365 Support

Knowledge Base

Forums

Installation Suport



Lucene for Search


Apple Safari

Google Chrome

Microsoft Hyper-V


Microsoft Windows

Mozilla Firefox



USER EXPERIENCE

GUI Types






Cost Forecasting


HTML Rendering

FPR



Tagging Supported



Kroll Ontrack

Verve Review


EARLY CASE



53


DEVICES SUPPORTED

Blackberry

Desktops

HP Tablet

iPad

iPhone

Laptops

Network Servers

Samsung Galaxy Tab

Unconnected Devices

via Service






Unpack containers


Search Ranking


SEARCH


Live network



Novell Groupwise

Archiving systems





AOL Google Gmail



MANAGEMENT

DATA MAPPING

Batch Processing

Realtime

Load File Types

CSV, EDRM IPRO

Opticon Summation

Trial Director


Predictive Coding



COLLECTION METHODS



Ongoing proactive

Deposition sources

Chain of Custody


Supports OCR


De-Nisting

Extract Metadata

Deduplication





Multiple Timezones


Link Maintenance



User Experience


65.1 61.0 87.0 67.0 25.0 21.0EXCELLENT GOOD GOOD EXCELLENT GOOD RECOMMENDED

NextPoint

Discovery Cloud

54


EARLY CASE





User Experience


65.1 61.0 87.0 67.0 25.0 21.0EXCELLENT GOOD GOOD EXCELLENT GOOD RECOMMENDED


Content Based


Roles Based


Remote Review


Billing Management

Support

In application help

24x7x365 Support

Knowledge Base

Forums

Installation Suport



Lucene for Search


Apple Safari

Google Chrome

Microsoft Hyper-V


Microsoft Windows

Mozilla Firefox

Delivery ModelsSaaS via 3rd Party

Datacenter




USER EXPERIENCE




External Messaging

Internal Messaging

Workflow Management Integration with External Workflow

Project Management Integration with External Project Management


Cost Forecasting


HTML Rendering

FPR




NextPoint

Discovery Cloud


EARLY CASE



55


DEVICES SUPPORTED

Blackberry

Desktops

HP Tablet

iPad

iPhone

Laptops

Network Servers

Samsung Galaxy Tab

Unconnected Devices

via Service





Unpack containers


Search Ranking


SEARCH


Live network



Novell Groupwise

Archiving systems

EMC SourceOne Microsoft Exchange Archive

2010



AOL Google Gmail



MANAGEMENT

DATA MAPPING

Batch Processing

Realtime

Load File Types

Log Files

Predictive Coding



COLLECTION METHODS



Ongoing proactive

Deposition sources

Chain of Custody


Supports OCR


De-Nisting

Extract Metadata

Deduplication





Multiple Timezones


Link Maintenance



User Experience


63.6 59.0 80.0 66.0 37.0 13.0EXCELLENT GOOD GOOD GOOD EXCELLENT GOOD

NUIX

Nuix Enterprise Discovery

56


EARLY CASE





User Experience


63.6 59.0 80.0 66.0 37.0 13.0EXCELLENT GOOD GOOD GOOD EXCELLENT GOOD


Content Based


Roles Based


Remote Review


Billing Management

Support

In application help

24x7x365 Support

Knowledge Base

Forums

Installation Suport



Lucene for Search


Apple Safari

Google Chrome

Microsoft Hyper-V


Microsoft Windows

Mozilla Firefox

Delivery Models







Virtual

USER EXPERIENCE

GUI Types







Cost Forecasting


HTML Rendering

FPR




NUIX

Nuix Enterprise Discovery


EARLY CASE



57


DEVICES SUPPORTED

Blackberry

Desktops

HP Tablet

iPad

iPhone

Laptops

Network Servers

Samsung Galaxy Tab

Unconnected Devices

via Service



Unpack containers


Search Ranking

Advanced Search Natural Language Retrieval Relevance Ranking

SEARCH


Live network


Archiving systems



MANAGEMENT

DATA MAPPING

Batch Processing

Realtime

Load File Types

CSV, EDRM IPRO

Opticon Summation

Trial Director


Predictive Coding

Hold Management


COLLECTION METHODS



Ongoing proactive

Deposition sources

Chain of Custody


Supports OCR


De-Nisting

Extract Metadata

Deduplication



Multiple Timezones


Link Maintenance



User Experience


47.6 46.0 46.0 64.0 20.0 15.0GOOD GOOD BASIC GOOD BASIC GOOD

Orange Legal Technologies

OneO

58


EARLY CASE





User Experience


47.6 46.0 46.0 64.0 20.0 15.0GOOD GOOD BASIC GOOD BASIC GOOD


Content Based


Roles Based


Remote Review


Billing Management

Support

In application help

24x7x365 Support

Knowledge Base

Forums

Installation Suport



Lucene for Search


Apple Safari

Google Chrome

Microsoft Hyper-V


Microsoft Windows

Mozilla Firefox




USER EXPERIENCE








Cost Forecasting


HTML Rendering

FPR





OneO


EARLY CASE



59


DEVICES SUPPORTED

Blackberry

Desktops

HP Tablet

iPad

iPhone

Laptops

Network Servers

Samsung Galaxy Tab

Unconnected Devices

via Service




Unpack containers


Search Ranking


SEARCH


Live network

Enterprise email systemsMicrosoft Exchange Server

Archiving systems Microsoft Exchange Archive 2010



MANAGEMENT

DATA MAPPING

Batch Processing

Realtime

Load File Types CSV EDRM

Log Files

Predictive Coding

Hold Management Hold in place


COLLECTION METHODS



Ongoing proactive

Deposition sources

Chain of Custody


Supports OCR


De-Nisting

Extract Metadata

Deduplication



Multiple Timezones


Link Maintenance



User Experience




Purple Box

60


EARLY CASE





User Experience




Content Based


Roles Based


Remote Review


Billing Management

Support

In application help

24x7x365 Support

Knowledge Base

Forums

Installation Suport



Lucene for Search


Apple Safari

Google Chrome

Microsoft Hyper-V


Microsoft Windows

Mozilla Firefox

Delivery Models On-Premises Appliance On-Premises Software

Delivery Architecture Virtual

USER EXPERIENCE








Cost Forecasting


HTML Rendering

FPR





Purple Box


EARLY CASE



61


DEVICES SUPPORTED

Blackberry

Desktops

HP Tablet

iPad

iPhone

Laptops

Network Servers

Samsung Galaxy Tab

Unconnected Devices

via Service




Unpack containers


Search Ranking



Relevance Ranking

SEARCH


Live network

Enterprise email systems Bloomberg Mail IBM Lotus Domino

Microsoft Exchange Server

Archiving systems

EMC SourceOne Microsoft Exchange Archive

2010



AOL Google Gmail



MANAGEMENT

DATA MAPPING

Batch Processing

Realtime

Load File Types

CSV, EDRM IPRO

Opticon Summation

Trial Director


Predictive Coding



COLLECTION METHODS



Ongoing proactive

Deposition sources

Chain of Custody


Supports OCR


De-Nisting

Extract Metadata

Deduplication





Multiple Timezones


Link Maintenance



User Experience


67.8 72.0 92.0 65.0 30.0 13.0EXCELLENT RECOMMENDED EXCELLENT GOOD GOOD GOOD

Orcatec

Document Decisioning Suite

62


EARLY CASE





User Experience


67.8 72.0 92.0 65.0 30.0 13.0EXCELLENT RECOMMENDED EXCELLENT GOOD GOOD GOOD


Content Based


Roles Based


Remote Review


Billing Management

Support

In application help

24x7x365 Support

Knowledge Base

Forums

Installation Suport



Lucene for Search


Apple Safari

Google Chrome

Microsoft Hyper-V


Microsoft Windows

Mozilla Firefox

Delivery Models







Virtual

USER EXPERIENCE

GUI Types







Cost Forecasting


HTML Rendering

FPR




Orcatec

Document Decisioning Suite


EARLY CASE



63


DEVICES SUPPORTED

Blackberry

Desktops

HP Tablet

iPad

iPhone

Laptops

Network Servers

Samsung Galaxy Tab

Unconnected Devices

via Service





Unpack containers


Search Ranking

Advanced Search Clustering

SEARCH


Live network

Enterprise email systemsMicrosoft Exchange Server

Archiving systems EMC SourceOne Symantec Enterprise Vault



MANAGEMENT

DATA MAPPING

Batch Processing

Realtime

Load File Types

CSV IPRO

Opticon Summation


Predictive Coding

Hold ManagementCopy



COLLECTION METHODS



Ongoing proactive

Deposition sources

Chain of Custody


Supports OCR


De-Nisting

Extract Metadata

Deduplication De-duplicate within single matters

Multiple Timezones


Link Maintenance



User Experience


50.4 55.0 54.0 45.0 32.0 16.0GOOD GOOD BASIC GOOD GOOD EXCELLENT

Rational Retention

Central Retention Server (CRS)

64


EARLY CASE





User Experience


50.4 55.0 54.0 45.0 32.0 16.0GOOD GOOD BASIC GOOD GOOD EXCELLENT


Content Based


Roles Based


Remote Review


Billing Management

Support

In application help

24x7x365 Support

Knowledge Base

Forums

Installation Suport



Lucene for Search


Apple Safari

Google Chrome

Microsoft Hyper-V


Microsoft Windows

Mozilla Firefox

Delivery Models

On-Premises Software SaaS via 3rd Party

Datacenter



Distributed Grid Computing


USER EXPERIENCE

GUI Types






Cost Forecasting


HTML Rendering

FPR



Tagging Supported

Rational Retention

Central Retention Server (CRS)


EARLY CASE



65


DEVICES SUPPORTED

Blackberry

Desktops

HP Tablet

iPad

iPhone

Laptops

Network Servers

Samsung Galaxy Tab

Unconnected Devices

via Service





Unpack containers


Search Ranking



Relevance Ranking

SEARCH


Live network


Archiving systems

IBM Common Store Microsoft Exchange Archive

2010




MANAGEMENT

DATA MAPPING

Batch Processing

Realtime

Load File TypesCSV

EDRM Opticon


Predictive Coding

Hold Management


COLLECTION METHODS



Ongoing proactive

Deposition sources

Chain of Custody


Supports OCR


De-Nisting

Extract Metadata

Deduplication





Multiple Timezones


Link Maintenance



User Experience


45.9 57.0 74.0 29.0 14.0 10.0GOOD GOOD GOOD BASIC BASIC GOOD

Recommind

Axcelerate ECA & Collection

66


EARLY CASE





User Experience


45.9 57.0 74.0 29.0 14.0 10.0GOOD GOOD GOOD BASIC BASIC GOOD


Content Based


Roles Based


Remote Review


Billing Management

Support

In application help

24x7x365 Support

Knowledge Base

Forums

Installation Suport



Lucene for Search


Apple Safari

Google Chrome

Microsoft Hyper-V


Microsoft Windows

Mozilla Firefox




USER EXPERIENCE

GUI Types



Workflow Management

Project Management


Cost Forecasting


HTML Rendering

FPR




Recommind

Axcelerate ECA & Collection


EARLY CASE



67


DEVICES SUPPORTED

Blackberry

Desktops

HP Tablet

iPad

iPhone

Laptops

Network Servers

Samsung Galaxy Tab

Unconnected Devices

via Service





Unpack containers


Search Ranking



Relevance Ranking

SEARCH


Live network



Novell Groupwise

Archiving systems





AOL Google Gmail



MANAGEMENT

DATA MAPPING

Batch Processing

Realtime

Load File Types

CSV, EDRM IPRO

Opticon Summation

Trial Director


Predictive Coding

Hold ManagementCopy



COLLECTION METHODS



Ongoing proactive

Deposition sources

Chain of Custody


Supports OCR


De-Nisting

Extract Metadata

Deduplication



Multiple Timezones


Link Maintenance



User Experience


65.3 67.0 89.0 64.0 33.0 9.0EXCELLENT EXCELLENT EXCELLENT GOOD GOOD BASIC

StoredIQ

DiscoveryIQ


68


EARLY CASE





User Experience


65.3 67.0 89.0 64.0 33.0 9.0EXCELLENT EXCELLENT EXCELLENT GOOD GOOD BASIC


Content Based


Roles Based


Remote Review


Billing Management

Support

In application help

24x7x365 Support

Knowledge Base

Forums

Installation Suport



Lucene for Search


Apple Safari

Google Chrome

Microsoft Hyper-V


Microsoft Windows

Mozilla Firefox

Delivery ModelsOn-Premises Appliance On-Premises Software



Multi-Tenant

USER EXPERIENCE









Cost Forecasting


HTML Rendering

FPR




tagging layers


StoredIQ

DiscoveryIQ



EARLY CASE



69


DEVICES SUPPORTED

Blackberry

Desktops

HP Tablet

iPad

iPhone

Laptops

Network Servers

Samsung Galaxy Tab

Unconnected Devices

via Service

Social media servicesFacebook LinkedIn Twitter




Unpack containers


Search Ranking



Relevance Ranking

SEARCH


Live network


Archiving systems





AOL Google Gmail



MANAGEMENT

DATA MAPPING

Batch Processing

Realtime

Load File Types

CSV EDRM IPRO

Opticon Summation


Predictive Coding

Hold ManagementCopy



COLLECTION METHODS



Ongoing proactive

Deposition sources

Chain of Custody


Supports OCR


De-Nisting

Extract Metadata

Deduplication



Multiple Timezones


Link Maintenance



User Experience


67.3 64.0 90.0 69.0 31.0 16.0EXCELLENT EXCELLENT EXCELLENT EXCELLENT GOOD EXCELLENT

Symantec

Clearwell

70


EARLY CASE





User Experience


67.3 64.0 90.0 69.0 31.0 16.0EXCELLENT EXCELLENT EXCELLENT EXCELLENT GOOD EXCELLENT


Content Based


Roles Based


Remote Review


Billing Management

Support

In application help

24x7x365 Support

Knowledge Base

Forums

Installation Suport



Lucene for Search


Apple Safari

Google Chrome

Microsoft Hyper-V


Microsoft Windows

Mozilla Firefox

Delivery Models






Grid Computing Virtual

USER EXPERIENCE







Cost Forecasting


HTML Rendering

FPR




tagging layers


Symantec

Clearwell


EARLY CASE



71


DEVICES SUPPORTED

Blackberry

Desktops

HP Tablet

iPad

iPhone

Laptops

Network Servers

Samsung Galaxy Tab

Unconnected Devices

via Service



Unpack containers


Search Ranking

Advanced Search

SEARCH


Live network


Archiving systems



MANAGEMENT

DATA MAPPING

Batch Processing

Realtime

Load File TypesCSV

EDRM Opticon

Log Files

Predictive Coding

Hold Management


COLLECTION METHODS



Ongoing proactive

Deposition sources

Chain of Custody


Supports OCR


De-Nisting

Extract Metadata

Deduplication



Multiple Timezones


Link Maintenance



User Experience


41.1 39.0 51.0 44.0 25.0 6.0BASIC BASIC BASIC GOOD GOOD BASIC

Venio Systems

Venio FPR

72


EARLY CASE





User Experience


41.1 39.0 51.0 44.0 25.0 6.0BASIC BASIC BASIC GOOD GOOD BASIC


Content Based


Roles Based


Remote Review


Billing Management

Support

In application help

24x7x365 Support

Knowledge Base

Forums

Installation Suport



Lucene for Search


Apple Safari

Google Chrome

Microsoft Hyper-V


Microsoft Windows

Mozilla Firefox

Delivery Models







USER EXPERIENCE







Cost Forecasting


HTML Rendering

FPR




Venio Systems

Venio FPR


EARLY CASE



73


DEVICES SUPPORTED

Blackberry

Desktops

HP Tablet

iPad

iPhone

Laptops

Network Servers

Samsung Galaxy Tab

Unconnected Devices

via Service




Unpack containers


Search Ranking


SEARCH


Live network


Archiving systems Symantec Enterprise Vault

Public cloud email systemsGoogle Gmail



MANAGEMENT

DATA MAPPING

Batch Processing

Realtime

Load File Types CSV


Predictive Coding

Hold Management Notification


COLLECTION METHODS



Ongoing proactive

Deposition sources

Chain of Custody


Supports OCR


De-Nisting

Extract Metadata

Deduplication



Multiple Timezones


Link Maintenance



User Experience


44.1 38.0 60.0 50.0 21.0 8.0BASIC BASIC GOOD GOOD GOOD BASIC

X1 Discovery

X1 Rapid Discovery

74


EARLY CASE





User Experience


44.1 38.0 60.0 50.0 21.0 8.0BASIC BASIC GOOD GOOD GOOD BASIC


Content Based


Roles Based


Remote Review


Billing Management

Support

In application help

24x7x365 Support

Knowledge Base

Forums

Installation Suport



Lucene for Search


Apple Safari

Google Chrome

Microsoft Hyper-V


Microsoft Windows

Mozilla Firefox

Delivery Models On-Premises Software



Grid Computing Virtual

USER EXPERIENCE







Cost Forecasting


HTML Rendering

FPR



Tagging Supported

X1 Discovery

X1 Rapid Discovery


EARLY CASE



75


DEVICES SUPPORTED

Blackberry

Desktops

HP Tablet

iPad

iPhone

Laptops

Network Servers

Samsung Galaxy Tab

Unconnected Devices

via Service

Social media services Facebook Twitter


EMC/Documentum

Unpack containers


Search Ranking



Relevance Ranking

SEARCH


Live network


Novell Groupwise

Archiving systemsMicrosoft Exchange Archive

2010



AOL Google Gmail



MANAGEMENT

DATA MAPPING

Batch Processing

Realtime

Load File Types

CSV, EDRM IPRO

Opticon Summation

Trial Director


Predictive Coding

Hold ManagementCopy



COLLECTION METHODS



Ongoing proactive

Deposition sources

Chain of Custody


Supports OCR


De-Nisting

Extract Metadata

Deduplication



Multiple Timezones


Link Maintenance



User Experience


71.1 73.0 86.0 67.0 41.0 18.0EXCELLENT RECOMMENDED GOOD EXCELLENT RECOMMENDED EXCELLENT

ZyLAB

eDiscovery Bundle


76


EARLY CASE





User Experience


71.1 73.0 86.0 67.0 41.0 18.0EXCELLENT RECOMMENDED GOOD EXCELLENT RECOMMENDED EXCELLENT


Content Based


Roles Based


Remote Review


Billing Management

Support

In application help

24x7x365 Support

Knowledge Base

Forums

Installation Suport



Lucene for Search


Apple Safari

Google Chrome

Microsoft Hyper-V


Microsoft Windows

Mozilla Firefox

Delivery Models

On-Premises Software SaaS via 3rd Party

Datacenter





USER EXPERIENCE





Project Management


Cost Forecasting


HTML Rendering

FPR




tagging layers


ZyLAB

eDiscovery Bundle




Product Rankings Dashboard

AccessData Group AD eDiscoveryBest-in-Class RecommendedExcellentGood Basic

Exterro Fusion eDiscovery

AccessData Group ECA product (AD ECA)Best-in-Class RecommendedExcellentGood Basic

GGO DigitalWarRoom

EMC SourceOneBest-in-Class RecommendedExcellentGood Basic

Guidance Software EnCase eDiscovery

Equivalent Data NeedleFinderBest-in-Class RecommendedExcellentGood Basic

Equivio Equivio ZoomBest-in-Class RecommendedExcellentGood Basic

InterLegis, Inc. Discovery360

Digital Reef Advanced ECA 4.0Best-in-Class RecommendedExcellentGood Basic

kCura Relativity

AccessData Group SummationBest-in-Class RecommendedExcellentGood Basic

Kroll Ontrack Ontrack Advanceview

AutonomyInvestigator & Early Case Assessment (ECA)

Best-in-Class RecommendedExcellentGood Basic

Kroll Ontrack Ontrack Inview

TOTA

L SCORE

MANAGEMEN

T

USER EX

PERIEN

CE

OPERAT

ING ENVIR

ONMENT

SUPPORT

SEARCH

TOTA

L SCORE

MANAGEMEN

T

USER EX

PERIEN

CE

OPERAT

ING ENVIR

ONMENT

SUPPORT

SEARCH

Kroll Ontrack Verve EDA



Product Rankings Dashboard continued

Kroll Ontrack Verve ReviewBest-in-Class RecommendedExcellentGood Basic

StoredIQ DiscoveryIQ

NextPoint Discovery CloudBest-in-Class RecommendedExcellentGood Basic

Symantec Clearwell

Orcatec Document Decisioning SuiteBest-in-Class RecommendedExcellentGood Basic

Venio Systems Venio FPR

Rational Retention Central Retention Server (CRS)Best-in-Class RecommendedExcellentGood Basic

Recommind Axcelerate ECA & CollectionBest-in-Class RecommendedExcellentGood Basic

X1 Discovery X1 Rapid Discovery

Orange Legal Technologies Purple BoxBest-in-Class RecommendedExcellentGood Basic

ZyLAB eDiscovery Bundle

NUIX Nuix Enterprise DiscoveryBest-in-Class RecommendedExcellentGood Basic

Orange Legal Technologies OneOBest-in-Class RecommendedExcellentGood Basic

TOTA

L SCORE

MANAGEMEN

T

USER EX

PERIEN

CE

OPERAT

ING ENVIR

ONMENT

SUPPORT

SEARCH

TOTA

L SCORE

MANAGEMEN

T

USER EX

PERIEN

CE

OPERAT

ING ENVIR

ONMENT

SUPPORT

SEARCH

© 2012 DCIG, LLC. All rights reserved. Licensed to Guidance Software, Inc. for public distribution. A-1


Appendix A—Definitions, Explanations and Terminology

Management Chain of Custody

Indicates support for maintaining a log and generating a report that identifies who have touched which files, what they have done and where they have been moved. A check mark indicates this feature is supported and, where appropriate, text is provided to explain how it is implemented.

Collection MethodsIndicates support for various collection methodologies and techniques. A check mark indicates this feature is supported and, where appropriate, text is provided to explain how it is implemented.

Convert Audio to TextIndicates whether the product can covert audio to text for review, processing, etc. A check mark indicates this feature is supported and, where appropriate, text is provided to explain how it is implemented.

Data MappingIndicates which type of Data Mapping is supported. A check mark indicates this feature is supported and, where appropriate, text is provided to explain how it is implemented.

De-duplicationIndicates support to identify ESI that may be a duplicate or nearly a duplicate, e.g. when a user types an email they may later update it to say client-attorney privilege. The first version is a near duplicate the later updated version. A check mark indicates this feature is supported and, where appropriate, text is provided to explain how it is implemented.

De-NistingIndicates support to remove file types based on National Institute of Standard and Technology (NIST). A check mark indicates this feature is supported and, where appropriate, text is provided to explain how it is implemented.

Definitions, Explanations and TerminologyThis section contains brief definitions and/or explanations of the terms used and assumptions made when developing the data sheets found in the DCIG 2012 Early Case Assessment Buyer’s Guide. These terms are in the same order as they appear on the individual product data sheets. Some definitions may not appear in this Buyer’s Guide, they are available exclusively by subscribing to DCIG’s Interactive Buyer’s Guide (IBG). Details on DCIG’s Interactive Buyer’s Guide can be found at http://ww.dcig.com/ibg

eMail Thread ManagementIndicates support for identifying and managing eMail threads. A check mark indicates this feature is supported and, where appropriate, text is provided to explain how it is implemented.

Extract MetadataIndicates support for collecting all information about a particular file that has been stored by the system of origin. A check mark indicates this feature is supported and, where appropriate, text is provided to explain how it is implemented.

Foreign Language SupportIndicates support for basic code pages during analysis. Rather than asking for specific languages, we asked for basic code page support. A check mark indicates this feature is supported and, where appropriate, text is provided to explain how it is implemented.

Forensically SoundIndicates compliance with generally accepted standards of computer forensics and eDiscovery. A check mark indicates this feature is supported and, where appropriate, text is provided to explain how it is implemented.

Hold ManagementIndicates supported option to hold ESI during phases of Electronic Discovery Reference Model (EDRM). Notification of changes, Copy to prevent changes and technology to hold ESI at source without copying or allowing changes. A check mark indicates this feature is supported and, where appropriate, text is provided to explain how it is implemented.

Link MaintenanceIndicates support for maintaining a link to the original source documents. A check mark indicates this feature is supported and, where appropriate, text is provided to explain how it is implemented.

http://ww.dcig.com/ibg




Load File TypesIndicates what source file types are supported for electronically stored information (ESI). A check mark indicates this feature is supported and, where appropriate, text is provided to explain how it is implemented.

Log FilesReport that indicates which documents have been accessed and reviewed by which reviewers and which ones have been tagged as Privileged. A check mark indicates this feature is supported and, where appropriate, text is provided to explain how it is implemented.

Multi-Layer AttachmentsIndicates support to process multiple levels of nested attachments, e.g. excel embedded in a word document compressed in a ZIP file which is attached to an email, which is an attachment to another email (4+ layers). A check mark indicates this feature is supported and, where appropriate, text is provided to explain how it is implemented.

Multi-Layer ContainersIndicates support to process multiple levels of nested containers, e.g. an excel file embedded into a zip file embedded in a RAR file compressed within a ZIP file (4+ layers). A check mark indicates this feature is supported and, where appropriate, text is provided to explain how it is implemented.

Multiple Time ZonesIndicates support for normalizing ESI collected from various time zones. A check mark indicates this feature is supported and, where appropriate, text is provided to explain how it is implemented.

Multiple Collection SetsIndicates support for collecting and integrating multiple set of ESI for the save matter/project. A check mark indicates this feature is supported and, where appropriate, text is provided to explain how it is implemented.

Predictive CodingIndicates support for what is now referred to as Technology Assisted Review (TAR). A check mark indicates this feature is supported and, where appropriate, text is provided to explain how it is implemented.

Pre-processing FiltersIndicates support for various data criteria and filters to search and process ESI before it is collected. A check mark indicates this feature is supported and, where appropriate, text is provided to explain how it is implemented.

Pre-processing of ESIIndicates support for processing ESI before it is collected. A check mark indicates this feature is supported and, where appropriate, text is provided to explain how it is implemented.

Preservation SupportIndicates support for, assistance with, or actually preserving ESI. A check mark indicates this feature is supported and, where appropriate, text is provided to explain how it is implemented.

Printing SupportIndicates which printing features are supported. A check mark indicates this feature is supported and, where appropriate, text is provided to explain how it is implemented.

Processing SpeedWhere answered, indicates vendors option on their ability to support processing speeds. Note: these results are qualitative and may vary by document types and systems. Please perform a proof of concept in your testing lab. A check mark indicates this feature is supported and, where appropriate, text is provided to explain how it is implemented.

Production SetupIndicates which printing features are support for print production. A check mark indicates this feature is supported and, where appropriate, text is provided to explain how it is implemented.

Reviewer Conflict MgmtEnables users to view and resolve tagging and/or comments conflicts between different users/reviewers. A check mark indicates this feature is supported and, where appropriate, text is provided to explain how it is implemented.

Rules Based TaggingAutomated process by which the ECA Software tags certain documents based upon user input and/or




criteria. A check mark indicates this feature is supported and, where appropriate, text is provided to explain how it is implemented.

Supports OCRIndicates support for Optical Character Recognition. A check mark indicates this feature is supported and, where appropriate, text is provided to explain how it is implemented.

Operating EnvironmentAdditional Software (Web Client)

Indicates whether web clients require additional software, e.g. plugins, java, etc. A check mark indicates this feature is supported and, where appropriate, text is provided to explain how it is implemented.

Billing ManagementIndicates support for capturing user time information for the purpose for generating billing. A check mark indicates this feature is supported and, where appropriate, text is provided to explain how it is implemented.

Data Access ManagementIndicates models and mechanisms used to secure data after it enters the software system. A check mark indicates this feature is supported and, where appropriate, text is provided to explain how it is implemented.

Delivery ArchitectureIndicates products currently supported and deployed architectures of delivering their software. A check mark indicates this feature is supported and, where appropriate, text is provided to explain how it is implemented.

Delivery ModelsIndicates products currently supported and deployed models of delivering their software. A check mark indicates this feature is supported and, where appropriate, text is provided to explain how it is implemented.

Development StackIndicates the various technologies that the vendors utilized in the development of the ECA software. A check mark indicates this feature is supported and, where appropriate, text is provided to explain how it is implemented.

Encryption/HashingIndicates supported encryption and hashing options. A check mark indicates this feature is supported and, where appropriate, text is provided to explain how it is implemented.

Lucene for SearchIndicates whether a product uses Lucene for it's search functionality. A check mark indicates this feature is supported and, where appropriate, text is provided to explain how it is implemented.

Operating EnvironmentIndicates that various operating environments that the ECA software supports and/or requires. A check mark indicates this feature is supported and, where appropriate, text is provided to explain how it is implemented.

Remote AdministrationIndicates support to access the ECA software remotely for the purpose of administration. A check mark indicates this feature is supported and, where appropriate, text is provided to explain how it is implemented.

Remote ReviewIndicates support to access the ECA software remotely to review documents. A check mark indicates this feature is supported and, where appropriate, text is provided to explain how it is implemented.

SDKIndicates vendor and product support for a software development kit (SDK) to expand and interface products with other workflows, etc. A check mark indicates this feature is supported and, where appropriate, text is provided to explain how it is implemented.

User ExtensibleIndicates vendor and product ability to support self-direct deployments and upgrades or vendor required. A check mark indicates this feature is supported and, where appropriate, text is provided to explain how it is implemented.




Search Advanced Search

Indicates the advanced search technology and/or methodology being utilized. A check mark indicates this feature is supported and, where appropriate, text is provided to explain how it is implemented.

Analysis Search TypesIndicates the types of data criteria that users can utilize to search for data after processing. A check mark indicates this feature is supported and, where appropriate, text is provided to explain how it is implemented.

Analysis Volume LimitsIf possible, indicates products ability manage document volume limits. A check mark indicates this feature is supported and, where appropriate, text is provided to explain how it is implemented.

Archiving systemsWhich systems are supported for initial collection and search; via Service means if a system is not explicitly supported vendor provides a service to support the device. A check mark indicates this feature is supported and, where appropriate, text is provided to explain how it is implemented.

Content Management SystemsWhich systems are supported for initial collection and search; via Service means if a system is not explicitly supported vendor provides a service to support the device. A check mark indicates this feature is supported and, where appropriate, text is provided to explain how it is implemented.

Devices supportedWhich system are supported for initial collection and search; via Service means if a system is not explicitly supported vendor provides a service to support the device. A check mark indicates this feature is supported and, where appropriate, text is provided to explain how it is implemented.

Does not disturb MetadataWhile performing searches of systems, e.g. archiving, files, content, etc., does the product disturb metadata such as a last accessed or modified time stamps. A check mark

indicates this feature is supported and, where appropriate, text is provided to explain how it is implemented.

Enterprise eMail systemsWhich systems are supported for initial collection and search; via Service means if a system is not explicitly supported vendor provides a service to support the device. A check mark indicates this feature is supported and, where appropriate, text is provided to explain how it is implemented.

File type inclusion/exclusionIndicates support to exclude specific file types from search, e.g. PNG, see also de-NIST. A check mark indicates this feature is supported and, where appropriate, text is provided to explain how it is implemented.

International Languages (analysis)Indicates support for basic code pages during analysis. Rather than asking for specific languages, we asked for basic code page support. A check mark indicates this feature is supported and, where appropriate, text is provided to explain how it is implemented.

International Languages (Search)Indicates support for basic code pages during search Rather than asking for specific languages, we asked for basic code page support. A check mark indicates this feature is supported and, where appropriate, text is provided to explain how it is implemented.

Keyword Search TypesIndicates that various types of keyword search technology and/or methodology available. A check mark indicates this feature is supported and, where appropriate, text is provided to explain how it is implemented.

Live networkIndicates a vendors ability to search and identify ESI from a live network. A check mark indicates this feature is supported and, where appropriate, text is provided to explain how it is implemented.

Phonetic SearchIndicates support to search audio files. A check mark indicates this feature is supported and, where appropriate, text is provided to explain how it is implemented.




Public cloud email systemsWhich systems are supported for initial collection and search; via Service means if a system is not explicitly supported vendor provides a service to support the device. A check mark indicates this feature is supported and, where appropriate, text is provided to explain how it is implemented.

Public cloud file sharingWhich systems are supported for initial collection and search; via Service means if a system is not explicitly supported vendor provides a service to support the device. A check mark indicates this feature is supported and, where appropriate, text is provided to explain how it is implemented.

Search RankingProvides a statistical ranking of search results normally descending from most found to least found search term. A check mark indicates this feature is supported and, where appropriate, text is provided to explain how it is implemented.

Search ReportingProvides reporting on various aspects of search criteria and the associated results. A check mark indicates this feature is supported and, where appropriate, text is provided to explain how it is implemented.

Search TypesIndicates the types of data criteria that users can utilize to search for data before processing. A check mark indicates this feature is supported and, where appropriate, text is provided to explain how it is implemented.

Social media servicesWhich systems are supported for initial collection and search; via Service means if a system is not explicitly supported vendor provides a service to support the device. A check mark indicates this feature is supported and, where appropriate, text is provided to explain how it is implemented.

Standard file typesIndicates integrated product designed to crack files. Many vendors use a third party product to crack files for

indexing. A check mark indicates this feature is supported and, where appropriate, text is provided to explain how it is implemented.

Unpack containersIndicates support to unpack the contents of a single container, e.g. ZIP, RAR, GZ, etc. A check mark indicates this feature is supported and, where appropriate, text is provided to explain how it is implemented.

SupportForums

Indicates vendor support for web based or customer facing community. A check mark indicates this feature is supported and, where appropriate, text is provided to explain how it is implemented.

HelpIndicates support and inclusion of in-application help, e.g. F1 or help button. A check mark indicates this feature is supported and, where appropriate, text is provided to explain how it is implemented.

Installation SupportIndicates vendor support to help users install and configure a product without requiring vendor installation. A check mark indicates this feature is supported and, where appropriate, text is provided to explain how it is implemented.

Knowledge BaseIndicates vendor support for web based or customer facing knowledge base. A check mark indicates this feature is supported and, where appropriate, text is provided to explain how it is implemented.

Require Remote DiagnosticsIndicates whether vendor requires or does not require remote access to diagnose support issues. A check mark indicates this feature is supported and, where appropriate, text is provided to explain how it is implemented.

Support LevelsIndicates the level of phone and/or email support offered, e.g. 24x7x365. A check mark indicates this feature is supported and, where appropriate, text is provided to explain how it is implemented.




TrainingIndicates vendor capability to train users. A check mark indicates this feature is supported and, where appropriate, text is provided to explain how it is implemented.

User ExperienceCollaboration Management

Indicates support for the various types of collaboration. A check mark indicates this feature is supported and, where appropriate, text is provided to explain how it is implemented.

Cost ForecastingIndicates support for collecting and processing information regarding the eventual cost of processing a matter. A check mark indicates this feature is supported and, where appropriate, text is provided to explain how it is implemented.

Doc ManipulationIndicates the various types of support available during document review. A check mark indicates this feature is supported and, where appropriate, text is provided to explain how it is implemented.

ESI GroupingIndicates support for grouping and reporting on various types of ESI such as system files, email, files with password protection, etc. A check mark indicates this feature is supported and, where appropriate, text is provided to explain how it is implemented.

FPRIndicates support for First Pass Review. A check mark indicates this feature is supported and, where appropriate, text is provided to explain how it is implemented.

Graphical Rendering of SearchIndicates support for graphical representation of search results with pie and bar charts, etc. A check mark indicates this feature is supported and, where appropriate, text is provided to explain how it is implemented.

GUI TypesIndicates support for various types of Graphical User Interface features and functionality. A check mark indicates

this feature is supported and, where appropriate, text is provided to explain how it is implemented.

Highlight Search TermsIndicates support for highlighting works within documents that meet requested search criteria. A check mark indicates this feature is supported and, where appropriate, text is provided to explain how it is implemented.

HTML RenderingIndicates support for rending any file type in HTML. A check mark indicates this feature is supported and, where appropriate, text is provided to explain how it is implemented.

Predictive Coding DashboardIndicates support for a user dashboard the provides detailed information about the current status of a predictive coding pass such as files process, statistical significance and predictions. A check mark indicates this feature is supported and, where appropriate, text is provided to explain how it is implemented.

Pre-Process Rep of ESIIndicates support for reporting on the results of processing ESI before it is collected. A check mark indicates this feature is supported and, where appropriate, text is provided to explain how it is implemented.

Project ManagementIndicates support for various types of Project Management. A check mark indicates this feature is supported and, where appropriate, text is provided to explain how it is implemented.

Redaction SupportedIndicates support for the various types of redaction during First Pass Review. A check mark indicates this feature is supported and, where appropriate, text is provided to explain how it is implemented.

Reviewer PrintingIndicates support for user printing during review. A check mark indicates this feature is supported and, where appropriate, text is provided to explain how it is implemented.




Reviewer Status DashboardIndicates support for a dashboard to provide information about the status of First Pass Review. A check mark indicates this feature is supported and, where appropriate, text is provided to explain how it is implemented.

Save User Search CriteriaIndicates support for users to save and reuse user defined search criteria. A check mark indicates this feature is supported and, where appropriate, text is provided to explain how it is implemented.

Standard ReportsIndicates support for various types of standard system reports. A check mark indicates this feature is supported and, where appropriate, text is provided to explain how it is implemented.

Tagging SupportedIndicates Support for the various types of tagging techniques. A check mark indicates this feature is supported and, where appropriate, text is provided to explain how it is implemented.

User Activity ReportsIndicates support for reporting on user activity. A check mark indicates this feature is supported and, where appropriate, text is provided to explain how it is implemented.

User ManipulationIndicates support for end users to manipulate documents, associated text and Metadata e.g. full page, column, etc. A check mark indicates this feature is supported and, where appropriate, text is provided to explain how it is implemented.

View SWIndicates the software interfaced to support native file viewing while reviewing. A check mark indicates this feature is supported and, where appropriate, text is provided to explain how it is implemented.

Workflow ManagementIndicates support for various types of Workflow Management. A check mark indicates this feature is supported and, where appropriate, text is provided to explain how it is implemented.

© 2012 DCIG, LLC. All rights reserved. Licensed to Guidance Software, Inc. for public distribution. B-1


Appendix B—eDiscovery Early Case Assessment Provider Contact Information

AccessData Group384 South 400 WestSuite 200Lindon, UT 84042 USAEmail: [email protected]: http://www.accessdata.comPhone: +1.801.377.5410

Autonomy (HP)3000 Hanover StreetPalo Alto, CA 94304Email: [email protected]: http://protect.autonomy.comPhone: +1 415 243 9955

Digital Reef85 Swanson RoadSuite 310Boxborough, MA 01719Email: [email protected]: http://www.digitalreefinc.comPhone: +1.978.893.1000

EMC176 South StreetHopkinton, MA 01748Website: http://www.emc.comPhone: +1.508.249.6204

Equivalent Data4809 Westway Park BoulevardHouston, TX 77041Email: [email protected]: http://www.equivalentdata.comPhone: +1.713.939.4500

Equivio9700 Great Seneca HighwaySuite 270Rockville, MD 20850Website: http://www.equivio.comPhone: +1.800.851.1965

Exterro10220 SW Greenburg Rd., Suite 410Portland, OR 97223Website: http://www.exterro.comPhone: +1.877.398.3776

GGO811 1st Avenue, Ste 409Seattle, WA 98104Email: [email protected]: http://www.digitalwarroom.comPhone: +1.866.927.7006

Guidance Software215 North Marengo Avenue, Suite 250Pasadena, CA 91101 Email: [email protected]: http://www.guidancesoftware.comPhone: +1.626.229.9191

InterLegis, Inc.1801 N. LamarSuite 201Dallas, TX 75202 Email: [email protected]: http://www.interlegis.comPhone: +1.214.468.8800

kCura231 South LaSalle Street8th FloorChicago, IL 60604Website: http://www.kcura.comPhone: +1.312.263.1177

Kroll Ontrack9023 Columbine Rd.Eden Prairie, MN 55347 Website: http://www.krollontrack.comPhone: +1.800347.6105

eDiscovery Early Case Assessment Provider Contact Information

mailto:sales%40accessdata.com?subject=

http://www.accessdata.com

mailto:autonomy%40autonomy.com?subject=

http://protect.autonomy.com

mailto:http://protect.autonomy.com%20?subject=

http://www.digitalreefinc.com

http://www.emc.com

mailto:solutions%40eqd.com?subject=

http://www.equivalentdata.com

http://www.equivio.com

http://www.exterro.com

mailto:sales%40digitalwarroom.com?subject=

http://www.digitalwarroom.com

mailto:sales%40guidancesoftware.com?subject=

http://www.guidancesoftware.com

mailto:sales%40guidancesoftware.com?subject=

http://www.interlegis.com

http://www.kcura.com

http://www.krollontrack.com

© 2012 DCIG, LLC. All rights reserved. Licensed to Guidance Software, Inc. for public distribution. B-2


Appendix B—eDiscovery Early Case Assessment Provider Contact Information

Nextpoint4043 N. Ravenswood Ave.Suite 317Chicago, IL 60613Email: [email protected]: http://www.nextpoint.comPhone: -1.773.929.4000

NUIXSuite 500, 1101 30th Street NW,Washington, D.C. 20007Website: http://www.nuix.comPhone: +1.877.470+6849

Orange Legal Technologies30 East Broadway, Suite 300Salt Lake City, UT 84111Email: [email protected]: http://www.orangelt.usPhone: +1.512.934.7531

OrcaTec3200 Cobb Galleria Pkwy, Suite 200Atlanta, GA 30339Email: [email protected]: http://www.orcatec.comPhone: +1.888.335.2200

Rational Retention35 NE 40th St., 3rd FloorMiami, FL 33137Website: http://www.rationalretention.comPhone: +1.786.220.7052

Recommind650 California StreetSan Francisco, CA 94108Website: http://www.recommind.comPhone: +1.888.415.7899

StoredIQ4401 West Gate Blvd. Suite 300Austin, TX 78745Email: [email protected]: http://www.storediq.comPhone: +1.512.334.3156

Symantec (Clearwell Systems)350 Ellis StreetMountain View, CA 94043Email: [email protected]: http://www.clearwellsystems.comPhone: +1.877.253.2793

Venio SystemsEmail: [email protected]: http://www.veniosystems.comPhone: +1.888.666.4476X1 Discovery130 W. Union St.Pasadena, CA 91103Website: http://www.x1discovery.comPhone: +1.877.999.1347

ZyLABHoogoorddreef 91101 BA AmsterdamThe NetherlandsEmail: [email protected]: http://www.zylab.comPhone: +1.866.995.2262

eDiscovery Early Case Assessment Provider Contact Information continued

mailto:info%40nextpoint.com?subject=

http://www.nextpoint.com

http://www.nuix.com

mailto:sales%40orangelt.com?subject=

http://www.orangelt.us

mailto:info%40orcatec.com?subject=

http://www.orcatec.com

http://www.rationalretention.com

http://www.recommind.com

mailto:info%40storediq.com?subject=

http://www.storediq.com

mailto:sales%40clearwellsystems.com?subject=

http://www.clearwellsystems.com

mailto:info%40veniosystems.com?subject=

http://www.veniosystems.com

http://www.x1discovery.com

mailto:info%40zylab.com%20?subject=

http://www.zylab.com

© 2012 DCIG, LLC. All rights reserved. Licensed to Guidance Software, Inc. for public distribution. C-1


Appendix C—Author Contact Information

DCIG, LLC

161 Brighton LaneAustin,TX 78737

CONTACT

Joshua L. Konkle [email protected]

WEBSITE

www.dcig.com

PHONE

+1.512.614.0740

eDiscovery Solutions Group

PO Box 2299Eagle, Idaho 83616

CONTACT

Charles Skamser [email protected]

WEBSITE

http://www.ediscoverysolutionsgroup.com

PHONE

+1.310.987.7608

Author Contact Information

mailto:Joshua.konkle%40dcig.com?subject=

www.dcig.com

mailto:cskamser%40ediscoverysolutionsgroup.com?subject=

http://www.ediscoverysolutionsgroup.com

by joshua l. konkle & charles skamser -...

Documents