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E-BusinessE-BusinessM. Suyanto M. Suyanto

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E-BusinessE-Business► Electronic BusinessElectronic Business, commonly referred to as , commonly referred to as

""eBusinesseBusiness" or "" or "e-Businesse-Business", may be defined as the ", may be defined as the utilization of information and communication utilization of information and communication technologies (ICT) in support of all the activities of technologies (ICT) in support of all the activities of business. Commerce constitutes the exchange of business. Commerce constitutes the exchange of products and services between businesses, groups and products and services between businesses, groups and individuals and hence can be seen as one of the individuals and hence can be seen as one of the essential activities of any business. Hence, electronic essential activities of any business. Hence, electronic commerce or eCommerce focuses on the use of ICT to commerce or eCommerce focuses on the use of ICT to enable the external activities and relationships of the enable the external activities and relationships of the business with individuals, groups and other businessesbusiness with individuals, groups and other businesses

► Electronic business methods enable companies to link Electronic business methods enable companies to link their internal and external data processing systems their internal and external data processing systems more efficiently and flexibly, to work more closely with more efficiently and flexibly, to work more closely with suppliers and partners, and to better satisfy the needs suppliers and partners, and to better satisfy the needs and expectations of their customers. and expectations of their customers.

By M SuyantoBy M Suyanto STMIK AMIKOM YogyakartaSTMIK AMIKOM Yogyakarta 33

By M SuyantoBy M Suyanto STMIK AMIKOM YogyakartaSTMIK AMIKOM Yogyakarta 44

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A Model of E-BusinessA Model of E-Business

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Enterprise Resource PlanningEnterprise Resource Planning

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Customer Relationship Customer Relationship ManagementManagement

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A Process View of the Supply A Process View of the Supply ChainChain

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Elements of Supply Chain Elements of Supply Chain Planning Planning

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Supply Chain ExecutionSupply Chain Execution

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Business IntelligenceBusiness Intelligence

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Enterprise Application Enterprise Application IntegrationIntegration

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M-commerceM-commerce

►Early applications included news Early applications included news services, financial information services, financial information alert/transactions, and banking.alert/transactions, and banking.

►Movie ticket purchases, parking Movie ticket purchases, parking payments, etc. gaining acceptance.payments, etc. gaining acceptance.

► Japan is 1Japan is 1stst country to have a 3G carrier country to have a 3G carrier (almost all Japanese have a cell phone).(almost all Japanese have a cell phone).

►United States-only about 40% have a United States-only about 40% have a cell phone.cell phone.

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The Next Step for E-commerce and The Next Step for E-commerce and E-BusinessE-Business

► Mobile commerce (m-commerce)/Mobile business (m-Mobile commerce (m-commerce)/Mobile business (m-business)business) is the ability to conduct commerce, using a mobile is the ability to conduct commerce, using a mobile device e.g. a mobile phone (cell phone), a PDA, a smartphone device e.g. a mobile phone (cell phone), a PDA, a smartphone and other emerging mobile equipment such as dashtop mobile and other emerging mobile equipment such as dashtop mobile devices. Mobile Commerce has been defined as follows:devices. Mobile Commerce has been defined as follows:

► "Mobile Commerce is any transaction, involving the transfer of "Mobile Commerce is any transaction, involving the transfer of ownership or rights to use goods and services, which is initiated ownership or rights to use goods and services, which is initiated and/or completed by using mobile access to computer-mediated and/or completed by using mobile access to computer-mediated networks with the help of an electronic device.“networks with the help of an electronic device.“

► Third generation (3G) telecommunicationsThird generation (3G) telecommunications is data-capable is data-capable wireless technologies.wireless technologies. Europe purchased 3G licenses in 2000; United States in 2004.Europe purchased 3G licenses in 2000; United States in 2004. $40 billion per year global industry by 2009$40 billion per year global industry by 2009..