c5 martha artiles, managing partner

Understanding Disabilities & Best Practices

Martha ArtilesManaging PartnerC5 Consulting, LLC

1

Agenda

• Global Demographics/Perspectives• People with Disabilities: Marketplace and

Workplace• Best Practices• Resources

2

The Business Case

marketplacemarketplace

workforceworkforcecommunitycommunity

3

Collaboration for Diversity &

Business Success

Collaboration for Diversity &

Business Success Workforce

mirrors marketplace

& community

Global Demographics

• Estimated one billion people with disabilities in the world– Poorer health outcomes– Lower education achievements– Less economic participation– Higher rates of poverty

4

Global Demographics• Across 59 countries surveyed by the 2002-2004 World Health Survey

– Average prevalence of disability is 15.6% of adults (some 650 million)• Average of 11.8% in higher income countries• Average of 18% in lower income countries

– Prevalence of disability among people 60 years and older• Average of 29.5% in higher income countries• Average of 43.4 % in lower income countries

• People with disability population will grow as a result of the aging population

• Approximately 80% of people with disabilities live in developing countries

• Research suggests significant costs due to productivity losses – Costs in Asia lie between 3 percent (US$ 1.8 billion) of 2006 GDP in Vietnam

and 4.6 (US$ 9.6 billion) percent of 2007 GDP in Thailand

5

6

Table8.1. Employment rates and ratios in selected countries

Country Year Employment rate of PwD (%) Employment rate of overall population% Employment ratioAustralia 2003 41.9 72.1 0.58Austria 2003 43.4 68.1 0.64Canada 2003 56.3 74.9 0.75Germany 2003 46.1 64.8 0.71India 2002 37.6 62.5 0.61Japan 2003 22.7 59.4 0.38Malawi 2003 42.3 46.2 0.92Mexico 2003 47.2 60.1 0.79Netherlands 2003 39.9 61.9 0.64Norway 2003 61.7 81.4 0.76Peru 2003 23.8 64.1 0.37Poland 2003 20.8 63.9 0.33South Africa 2006 12.4 41.1 0.30Spain 2003 22.1 50.5 0.44Switzerland 2003 62.2 76.6 0.81UK 2003 38.9 68.6 0.57USA 2005 38.1 73.2 0.52Zambia 2005 45.5 56.5 0.81 Note: The employment rate is the proportion of the working age population (with or without disabilities) in employment. Definitions of working age differ across countries.

Global Perspectives• Shift from medical model to social model– Disability results from the interaction between persons

with impairments and attitudinal and environmental barriers that hinder their full and effective participation in society on an equal basis with others• Defined as an interaction assures that it is not an attribute of the

person• Disability as a human rights issue– Experience of inequality/lack of access to health care,

employment and education– Subject to violations of dignity– Denied autonomy

7

People with Disabilities: Marketplace and Workplace

• Marketplace– U.S. as an example• 54 million people strong with an aggregate income that

exceeds $1 trillion/$220 billion in discretionary spending• In 1995, people with disabilities spent $81.7 billion in

travel (does not include expenditures of their family, friends and escorts).

8

Best Practices• Practices within companies

– Policy statements– Accessible materials, online environments and workplace– Employee disability networks– Disability awareness training

• Practices to attract, retain and develop– Customized recruitment/community outreach– Internships, mentoring and leadership programs– Internal SME’s– Suppliers/entrepreneurs with disabilities– Volunteer programs– Participation in business groups/networks– Partnerships with NGO’s/CBO’s

9

Best Practices• Disability related Employer Groups

– Australian Network on Disability, Australia– Employers Disability Network, New Zealand– Business Advisory Board on Disability, Russian Federation– Employers Forum on Disability, The U.K.– USBLN, US– Chamber of Industries of Guayaquil, Ecuador– UnternehmensForum, Germany– Confederation of Indian Industry, India– Serbian Association of Employers, Serbia– Employers Federation of Ceylon, SriLanka– Blue Ribbon Employer Council, Vietnam

10

Best Practices

• IBM– Partnerships with Australia National Disability

Recruitment Agency, Disability WORKS Australia and Australian Employer’s Network on Disability

• Manpower– Dialogue in the Dark partnership– Caminemos Juntos in Mexico

11

Resources

• International Labour Office (ILO)– www.ilo.org– Working Papers• “Disability in the Workplace: Employers’ Organizations

and Business Networks” November 2011• “Disability in the Workplace: Company Practices”

January 2011• “The price of exclusion: The economic consequences of

excluding people with disabilities from the world of work” November 2010

12

Resources

• Cornell University ILR School– Employment Quotas, Levies and National

Rehabilitation Funds for Persons with Disabilities: Pointers for Policy and Practice (Jan 1998)

• World Health Organization (WHO)– www.who.int/disabilities/world_report/2011– Dialogues: World Report on Disability

13

C5 Consulting, LLCOur MissionC5 Consulting changes corporate culture to include people with disabilities in the workforce through collaboration to ensure diversity and business success.Our ServicesPrivate and Public Sector, Community Rehabilitation Providers, Staffing Firms, Universities, Business Leadership Network AffiliatesContacts

Katherine McCary (East Coast)[email protected]

Martha Artiles (West Coast)[email protected]

www.consultc5.com

14