ca workload automation idash: real world use
DESCRIPTION
This presentation explores how CA Workload Automation iDash is used in real-world customer implementations. Learn how organizations use CA Workload Automation iDash to report on their workloads and protect their business processes by predicting in advance when critical SLAs may be at risk. For more information on Mainframe solutions from CA Technologies, please visit: http://bit.ly/1wbiPklTRANSCRIPT
CA Workload Automation iDash: Real World Use
MFX11S @extratechnology #CAWorld
Antony Askew, CA Technologies Practice Manager
Mark Mannion, Managing Director
Extra Technology
2 © 2014 CA. ALL RIGHTS RESERVED.
Abstract
This session will explore how CA Workload Automation iDash is used in real-world customer implementations. Learn how organizations use CA Workload Automation iDash to report on their workloads and protect their business processes by predicting in advance when critical SLAs may be at risk.
Mark Mannion
Managing Director
Antony Askew
CA Technologies Practice Manager
Extra Technology
3 © 2014 CA. ALL RIGHTS RESERVED.
Agenda
INTRODUCTION
A LITTLE ABOUT EXTRA TECHNOLOGY
WRAP UP
CA WORKLOAD AUTOMATION IDASH PRODUCT OVERVIEW
IMPLEMENTING IN THE REAL WORLD
CUSTOMER CASE STUDIES
1
2
3
4
5
6
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A Little About Us
Founded in 2007
– By ex-Platinum Technology staff
– All CA Workload Automation AutoSys® (CA AutoSys) SMEs with
experience of Financial Services, Retail, Manufacturing, Public Services,
Government
– Many years under our belts (getting old)
– UK, Europe, Middle East and Beyond
EXTRA TECHNOLOGY
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Services
Professional Services
– Installations/upgrades, configuration, health checks, workflow
development, product migrations
Managed Services
– 365x24x7 Cover, service assurance, integration
EXTRA TECHNOLOGY
6 © 2014 CA. All rights reserved.
Education
Workload courses
– CA AutoSys– EEM– WCC– CA Workload Automation iXp (CA iXp)– CA Workload Automation iDash (CA iDash) and the list goes on…
Applied Programming Courses
– Shell, Perl, JAVA
e.g. Perl for CA AutoSys Users
EXTRA TECHNOLOGY
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Sales
CA Workload Sales– CA AutoSys– CA dSeries– CA iXp– CA iDash– CA Agents
Capacity
Other CA Products– CA Nimsoft– CA Service Virtualization RA & CA Virtualization SV– CA Process Automation– CA Mobile
EXTRA TECHNOLOGY
8 © 2014 CA. All rights reserved.
CA Workload Automation iDash
Long history with CA iDash (since its inception)
PGTI, and now CA Technologies
Implemented, upgraded
Beta testing, SPRINT Reviews
EXTRA TECHNOLOGY
CA Workload Automation iDashProduct Overview
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CA Workload Automation iDashWhat is it for?
Reporting
Store CA AutoSys Historical Data
Create and Generate Extensive Reports
Automated Report Generation
Audit Trail
SLA Tracking
Create SLAs against critical CA AutoSys Jobs
View Critical Paths
Track performance of job streams and instance
Predict and Alert in advance
11 © 2014 CA. All rights reserved.
CA Workload Automation iDash Components Component What Is It? What Is It For?
CA iDash Database Relational DatabaseUsed to store CA iDash configuration information, SLA
and Report definitions & CA AutoSys Historical Data
CA iDash Daemon Java Process (Tomcat)
Single Java process, runs all the time. Connects to CA iDash and CA AutoSys databases and uses real time +
historical information to track workloads, predict progress
CA iDash GUIJava Client interface for
CA iDashJava Graphical interface used to monitor CA AutoSys &
SLAs, view Critical Paths, create & generate reports
CA iDash CommandLine
JAVA Client interface for CA iDash
CA iDash-specific Command Line programs that can run reports, update report definitions and SLA definitions
12 © 2014 CA. All rights reserved.
CA Workload Automation iDashWhat Else Do You Need?
• At least one Server to run CA iDash
• With a CA AutoSys Client per managed CA AutoSys Instance
• Database login for all CA AutoSys instance databases
• CA AutoSys archive files for each CA AutoSys Instance
CA Workload Automation iDashCustomer Usage
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CA Workload Automation iDashReal World Customer Implementations
• Two Customers Interviewed
• Both established CA iDash Users
• Different Deployments and Usage
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CA Workload Automation iDashCustomer One
CA iDash ArchitectureCA iDash r11.3.6 INCREMENTAL 1
RedHat Linux & Oracle (Farm)
Two Production CA iDash Servers accessed via IP Load Balancer
One test/play CA iDash environment
CA iDash CLI on all Servers
CA iDash UsageIn Production for 2.5 Years
Managing 6 CA AutoSys instances – r11.3 SP1, r11.3.6 and r11.0
25 Power Users – no access to SLA management
350 SLAs – managed centrally
60 Reports: Status, ALARMS, SLA Trends
Why CA iDash?Attractive pricing!
Extensive SLA use with alerting. Every new App has SLAs
Extensive Reporting, automatically generated
Reports published to Web Server
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CA Workload Automation iDashCustomer Two
CA iDash Architecture
CA iDash r11.3.6 INCREMENTAL 1
RedHat Linux & Oracle
Single CA iDash Production instance, 2 Servers, 2 Databases
Single CA iDash non-Prod instance
CA iDash CLI on all Servers
CA iDash Usage
In Production since launch
Prod CA iDash connected to 4 Prod CA AutoSys - r11.3.5 - but holds history for ALL CA AutoSys
Non Prod CA iDash connected to 4 Staging CA AutoSys & 4 DEV CA AutoSys r11.3.5. No SLAs
<10 Users
<10 SLAs – managed centrally
30+ Reports: Status, Overnight Failures, SLA Trends. CSV data sent externally
Why CA iDash?
Attractive pricing!
Extensive Reporting, automatically generated. Audit compliance for AUTOTRACK reports every 15 minutes
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SummaryA Few Observations
• Both customers are using Linux/Oracle
• Reporting capabilities of CA iDash were the initial pull
• SLA Control remains centralised – why?
• Automate everything – Fit and Forget – Low Maintenance
CA Workload Automation iDashDeployment
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CA Workload Automation iDashA Few Deployment Notes
• Database High Availability
• Use Your Own!
• Loading CA AutoSys archive data
• Automate It
• Do You Really Need It All?
• Archive It
• SLA Management
• Keep it Under (Your) Control
20 © 2014 CA. All rights reserved.
CA Workload Automation iDashA Few Deployment Notes
• Report Generation
• Automate It
• GUI Usage
• Minimize It! At least until the new one is ready…
• CA iDash Configuration
• Check those parameters
• Alerting
• Use the CA AutoSys ALARM integration
21 © 2014 CA. All rights reserved.
For More Information
To learn more about Mainframe, please visit:
http://bit.ly/1wbiPkl
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ensure it links to correct pageMainframe
22 © 2014 CA. All rights reserved.
For Informational Purposes Only
© 2014 CA. All rights reserved. All trademarks referenced herein belong to their respective companies.
This presentation provided at CA World 2014 is intended for information purposes only and does not form any type of warranty. Content provided in this presentation has not been reviewed for accuracy and is based on information provided by CA Partners and Customers.
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