caats - a way to avoid becoming a "tv star"

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Mario Bojilov, M Eng Sc (UQ), F Fin Meta Business Systems www.mbsys.com.au

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This presentation shows a real life example of a large volume, continuous monitoring systems. The presentation shows how continuous monitoring can be used in a number of different ways, such as fraud prevention, performance improvement, reputation protection. It also provides 5 keys to a successful continuous monitoring project.

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Page 1: CAATs - a way to avoid becoming a "TV star"

Mario Bojilov, M Eng Sc (UQ), F Fin

Meta Business Systems

www.mbsys.com.au

Page 2: CAATs - a way to avoid becoming a "TV star"

“Automation is not technical in

character” – P. Drucker

Copyright © 2007-2008 - Meta Business Systems - www.mbsys.com.auAll rights reserved

Page 3: CAATs - a way to avoid becoming a "TV star"

Take a step back from technology

and new horizons appear

Copyright © 2007-2008 - Meta Business Systems - www.mbsys.com.auAll rights reserved

Page 4: CAATs - a way to avoid becoming a "TV star"

What‟s the real purpose? How a tool changed

Copyright © 2007-2008 - Meta Business Systems - www.mbsys.com.auAll rights reserved

Page 5: CAATs - a way to avoid becoming a "TV star"

Technical Details Overview

Copyright © 2007-2008 - Meta Business Systems - www.mbsys.com.au All rights reserved

RDBMS

ProductionSystem

ConversionModule

ReportsReports

Data sub-sets

Compare

Data

Optical Disk

Page 6: CAATs - a way to avoid becoming a "TV star"

Technical Details Overview

RDBMS-based

Copyright © 2007-2008 - Meta Business Systems - www.mbsys.com.au All rights reserved

Page 7: CAATs - a way to avoid becoming a "TV star"

Technical Details Overview

RDBMS-based - 2-3 million transactions a week,

with daily peak loads of 1.2 million transactions

Copyright © 2007-2008 - Meta Business Systems - www.mbsys.com.au All rights reserved

Page 8: CAATs - a way to avoid becoming a "TV star"

Technical Details Overview

RDBMS-based - 2-3 million transactions a week,

with daily peak loads of 1.2 million transactions

Single point of contact – data conversion

Copyright © 2007-2008 - Meta Business Systems - www.mbsys.com.au All rights reserved

Page 9: CAATs - a way to avoid becoming a "TV star"

Technical Details Overview

RDBMS-based - 2-3 million transactions a week,

with daily peak loads of 1.2 million transactions

Single point of contact – data conversion

Reporting – Crystal, Oracle Reports, customised

Copyright © 2007-2008 - Meta Business Systems - www.mbsys.com.au All rights reserved

Page 10: CAATs - a way to avoid becoming a "TV star"

Technical Details Overview

RDBMS-based - 2-3 million transactions a week,

with daily peak loads of 1.2 million transactions

Single point of contact – data conversion

Reporting – Crystal, Oracle Reports, customised

User-friendly

Copyright © 2007-2008 - Meta Business Systems - www.mbsys.com.au All rights reserved

Page 11: CAATs - a way to avoid becoming a "TV star"

Versatility in Use Data warehouse – analyse the data with ACL,

Statistica, Mathematica, neural networks, etc.

Copyright © 2007-2008 - Meta Business Systems - www.mbsys.com.au All rights reserved

Page 12: CAATs - a way to avoid becoming a "TV star"

Versatility in Use Data warehouse – analyse the data with ACL,

Statistica, Mathematica, neural networks, etc.

Management reports – be a „hero‟

Copyright © 2007-2008 - Meta Business Systems - www.mbsys.com.au All rights reserved

Page 13: CAATs - a way to avoid becoming a "TV star"

Versatility in Use Data warehouse – analyse the data with ACL,

Statistica, Mathematica, neural networks, etc.

Management reports – be a „hero‟

Use it for marketing purposes – customer

segmentation, promotions, etc.

Copyright © 2007-2008 - Meta Business Systems - www.mbsys.com.au All rights reserved

Page 14: CAATs - a way to avoid becoming a "TV star"

Versatility in Use (cont.) Archiving mechanism

Copyright © 2007-2008 - Meta Business Systems - www.mbsys.com.au All rights reserved

Page 15: CAATs - a way to avoid becoming a "TV star"

Versatility in Use (cont.) Archiving mechanism

Data conversion tool

Copyright © 2007-2008 - Meta Business Systems - www.mbsys.com.au All rights reserved

Page 16: CAATs - a way to avoid becoming a "TV star"

Versatility in Use (cont.) Archiving mechanism

Data conversion tool

Copyright © 2007-2008 - Meta Business Systems - www.mbsys.com.au All rights reserved

Old System

New System

CAATCompare

Compare

Page 17: CAATs - a way to avoid becoming a "TV star"

Versatility in Use (cont.) Archiving mechanism

Data conversion tool

Change management

Copyright © 2007-2008 - Meta Business Systems - www.mbsys.com.au All rights reserved

Page 18: CAATs - a way to avoid becoming a "TV star"

Versatility in Use - SummaryInitial Objective End result

• Computerised auditing system • Computerised auditing system

• Business Improvement Tool

• Data Conversion Checks

• Change Management Mechanism

• Archiving Mechanism

• Vendor Management

Copyright © 2007-2008 - Meta Business Systems - www.mbsys.com.au All rights reserved

Page 19: CAATs - a way to avoid becoming a "TV star"

CAATs are not auditing tools

Copyright © 2007-2008 - Meta Business Systems - www.mbsys.com.au All rights reserved

Page 20: CAATs - a way to avoid becoming a "TV star"

CAATs are not auditing tools CAATs are business, as well as auditing tools

Copyright © 2007-2008 - Meta Business Systems - www.mbsys.com.au All rights reserved

Page 21: CAATs - a way to avoid becoming a "TV star"

CAATs are not auditing tools CAATs are business, as well as auditing tools

Fraud prevention

Copyright © 2007-2008 - Meta Business Systems - www.mbsys.com.au All rights reserved

Page 22: CAATs - a way to avoid becoming a "TV star"

CAATs are not auditing tools CAATs are business, as well as auditing tools

Fraud prevention

Business protection/loss prevention

Copyright © 2007-2008 - Meta Business Systems - www.mbsys.com.au All rights reserved

Page 23: CAATs - a way to avoid becoming a "TV star"

CAATs are not auditing tools CAATs are business, as well as auditing tools

Fraud prevention

Business protection/loss prevention

Copyright © 2007-2008 - Meta Business Systems - www.mbsys.com.au All rights reserved

Financial Services

•Barings Bank bankruptcy -

1995 (£ 827 million)

•NAB forex scandal - 2004 (A$

360 million)

•Société Générale - 2008 (€

4.9 billion)

Different personalities and

culture

Page 24: CAATs - a way to avoid becoming a "TV star"

CAATs are not auditing tools CAATs are business, as well as auditing tools

Fraud prevention

Business protection/loss prevention

Copyright © 2007-2008 - Meta Business Systems - www.mbsys.com.au All rights reserved

Financial Services NEM participants

•Barings Bank bankruptcy -

1995 (£ 827 million)

•NAB forex scandal - 2004 (A$

360 million)

•Société Générale - 2008 (€

4.9 billion)

Different personalities and

culture

Relatively new market

Page 25: CAATs - a way to avoid becoming a "TV star"

CAATs are not auditing tools CAATs are business, as well as auditing tools

Fraud prevention

Business protection/loss prevention

Copyright © 2007-2008 - Meta Business Systems - www.mbsys.com.au All rights reserved

Financial Services NEM participants Carbon Trading

•Barings Bank bankruptcy -

1995 (£ 827 million)

•NAB forex scandal - 2004 (A$

360 million)

•Société Générale - 2008 (€

4.9 billion)

Different personalities and

culture

Relatively new market Coming in 2010

Page 26: CAATs - a way to avoid becoming a "TV star"

CAATs are not auditing tools CAATs are business, as well as auditing tools

Fraud prevention

Business protection

PR

Copyright © 2007-2008 - Meta Business Systems - www.mbsys.com.au All rights reserved

Page 27: CAATs - a way to avoid becoming a "TV star"

CAATs are not auditing tools CAATs are business, as well as auditing tools

Fraud prevention

Business protection

PR

Banks

Copyright © 2007-2008 - Meta Business Systems - www.mbsys.com.au All rights reserved

Page 28: CAATs - a way to avoid becoming a "TV star"

CAATs are not auditing tools CAATs are business, as well as auditing tools

Fraud prevention

Business protection

PR

Banks

Gaming

Copyright © 2007-2008 - Meta Business Systems - www.mbsys.com.au All rights reserved

Page 29: CAATs - a way to avoid becoming a "TV star"

CAATs are not auditing tools CAATs are business, as well as auditing tools

Fraud prevention

Business protection

PR

Banks

Gaming

Tabloid journalism

Copyright © 2007-2008 - Meta Business Systems - www.mbsys.com.au All rights reserved

Page 30: CAATs - a way to avoid becoming a "TV star"

CAATs are not auditing tools CAATs are business, as well as auditing tools

Fraud prevention

Business protection

PR

Banks

Gaming

Tabloid journalism

Works on exceptions

Copyright © 2007-2008 - Meta Business Systems - www.mbsys.com.au All rights reserved

Page 31: CAATs - a way to avoid becoming a "TV star"

CAATs are not auditing tools CAATs are business, as well as auditing tools

Fraud prevention

Business protection

PR

Banks

Gaming

Tabloid journalism

Works on exceptions

Therese Rein

Copyright © 2007-2008 - Meta Business Systems - www.mbsys.com.au All rights reserved

Page 32: CAATs - a way to avoid becoming a "TV star"

CAATs are not auditing tools CAATs are business, as well as auditing tools

Fraud prevention

Business protection

PR

Banks

Gaming

Tabloid journalism

Works on exceptions

Therese Rein – 0.016%

Copyright © 2007-2008 - Meta Business Systems - www.mbsys.com.au All rights reserved

Page 33: CAATs - a way to avoid becoming a "TV star"

CAATs are not auditing tools CAATs are business, as well as auditing tools

Fraud prevention

Business protection

PR

Performance improvement

Copyright © 2007-2008 - Meta Business Systems - www.mbsys.com.au All rights reserved

Page 34: CAATs - a way to avoid becoming a "TV star"

How to get the system you need? WIIFM

Copyright © 2007-2008 - Meta Business Systems - www.mbsys.com.au All rights reserved

Page 35: CAATs - a way to avoid becoming a "TV star"

How to get the system you need? WIIFM – be „multi-lingual‟

Copyright © 2007-2008 - Meta Business Systems - www.mbsys.com.au All rights reserved

Page 36: CAATs - a way to avoid becoming a "TV star"

5 Keys to a Successful Project1. Technology on its own is not enough, you need people and

processes to get you where you want to be

Copyright © 2007-2008 - Meta Business Systems - www.mbsys.com.auAll rights reserved

Page 37: CAATs - a way to avoid becoming a "TV star"

5 Keys to a Successful Project1. Technology on its own is not enough, you need people and

processes to get you where you want to be

2. Technology is just a tool. How and what you use it for makes all

the difference

Copyright © 2007-2008 - Meta Business Systems - www.mbsys.com.auAll rights reserved

Page 38: CAATs - a way to avoid becoming a "TV star"

5 Keys to a Successful Project1. Technology on its own is not enough, you need people and

processes to get you where you want to be

2. Technology is just a tool. How and what you use it for makes all

the difference

3. Don‟t try to plan everything

Copyright © 2007-2008 - Meta Business Systems - www.mbsys.com.auAll rights reserved

Page 39: CAATs - a way to avoid becoming a "TV star"

5 Keys to a Successful Project1. Technology on its own is not enough, you need people and

processes to get you where you want to be

2. Technology is just a tool. How and what you use it for makes all

the difference

3. Don‟t try to plan everything

4. Technology rarely fails on its own, people usually make it do so

Copyright © 2007-2008 - Meta Business Systems - www.mbsys.com.auAll rights reserved

Page 40: CAATs - a way to avoid becoming a "TV star"

5 Keys to a Successful Project1. Technology on its own is not enough, you need people and

processes to get you where you want to be

2. Technology is just a tool. How and what you use it for makes all

the difference

3. Don‟t try to plan everything

4. Technology rarely fails on its own, people usually make it do so

5. Identify and/or create your allies

Copyright © 2007-2008 - Meta Business Systems - www.mbsys.com.auAll rights reserved

Page 41: CAATs - a way to avoid becoming a "TV star"

Copyright © 2007-2008 - Meta Business Systems - www.mbsys.com.auAll rights reserved