cabrini health service and community benefit report 2014-15
DESCRIPTION
At the beginning of the 2014-15 year, I set 13 chief priorities responding to the following areas of focus in our strategic plan (2013-15): mission, strategy and people; patient experience, safety, quality and compliance with national standards; and stewardship of resources.TRANSCRIPT
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1
H E A LTH S E RV I C E A N D COM M U N IT Y B E N E FIT R E P O RT
2014-15
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New mother Helen Bird and baby Charlotte (baby) together with Cabrini midwife Jamie Jakubowicz.
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33
C ARING .CONTINUING .
COMPA S SIONATE .
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4O U R M I S S I O N O U R VA L U E S
Who we are: We are a Catholic healthcare service
inspired by the spirit and vision of Saint Frances Xavier
Cabrini and the Missionary Sisters of the Sacred Heart
of Jesus (the Cabrini Sisters).
What we believe: We are a community of care,
reaching out with compassion, integrity, courage and
respect to all we serve.
What we do: We provide excellence in all of our
services and work to identify and meet unmet needs.
Our values form the base of our mission, are built around
what we believe and drive how we act. They are drawn
from Saint Frances Xavier Cabrini’s life and reflect her
heart, her spirit, her conviction and her approach.
Compassion: Our drive to care is not just a professional
duty to provide excellent quality care but is born of a
heartfelt compassion for those in need, motivated by
God’s love for all people.
Integrity: We believe in the power of hope to transform
people’s lives and remain faithful to the bold healing
mission and legacy of Saint Frances Xavier Cabrini.
Courage: We have the strength, determination, vision
and conviction to continue the work of Saint Frances
Xavier Cabrini and the Cabrini Sisters.
Respect: We believe that every person is worthy of the
utmost respect and the best possible healthcare. We
know that our resources are entrusted to us to use for
the benefit of others.
A B O U T C A B R I N I H E A LT H
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55CO N T E N T S
6 Chairman’s message
8 Chief Executive’s message
10 Your gifts of support
16 Your care and experience
20 Our services
24 Our people
28 Our stewardship
34 Our performance
36 Our board
42 Our executives
45 Our organisation chart
46 Cabrini supporters
50 Our heritage story
This printed report is an abridged version.
For a full copy of the 2014-15 report
please visit www.cabrini.com.au
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6 It is my honour to have been appointed Chairman of
Cabrini in October 2015. I appreciate and acknowledge
the support of the Cabrini Sisters and my fellow Board
members in carrying out this role. Cabrini is a wonderful
organisation that is committed to improving the health
and wellbeing of those that pass through its doors and
meeting the unmet need of those in the community who
are beset by varying difficulties.
Our Board
We are extremely fortunate to have a voluntary Board
that is focused and committed to Cabrini. It comprises
accomplished people in the fields of law, accounting,
finance, marketing, healthcare, research, religious
orders and business experience. We are proud to note
that our Board member Professor Robyn O’Hehir has
been appointed an Officer of the Order of Australia.
During the past year we farewelled David Curtain QC,
who had served the maximum number of years on the
C H A I R M A N ’ S M E S S AG E
Board. His contributions throughout the years have been
outstanding and we are pleased to announce that David
has accepted the position of Chairman of our forthcoming
Capital Appeal. We are extremely pleased to announce the
appointment of a consumer representative as an invitee
to our Board of Directors, who will commence in 2016.
The Cabrini Sisters
We are charged with the responsibility of guarding the
assets of the Missionary Sisters of the Sacred Heart of
Jesus and fulfilling their mission in Melbourne. We are
a community of care, reaching out with compassion,
integrity, courage and respect to all those we serve.
We strive to provide excellence in all of our services
and work to identify and meet unmet needs. We have
regular contact with the Sisters via teleconference, as
well as reciprocal visits. I most sincerely thank Sister
Pietrina Raccuglia MSC, Provincial Superior, and Provincial
Councillors Sister Catherine Garry MSC and Sister Diane
Olmstead MSC, as well as Sister Barbara Staley MSC,
General Superior, for their support and wise counsel. We
welcome Sister Arlene Van Dusen MSC and Sister Lucy
Panettieri MSC who are new members of the Provincial
Council and look forward to welcoming them to Australia.
Our divisions
When I joined the Cabrini Board, I did not perhaps
appreciate the complexity of the organisation. We are
well known for our healthcare however we have other
divisions that are significant within our organisation.
Cabrini Linen Service is a large and environmentally
responsible service. Cabrini Technology, incorporating
the recently acquired AWA brand, is well known
throughout the healthcare and commercial world for its
high quality work and advanced capabilities. We have
two fine, skilled and respected rehabilitation facilities in
Elsternwick, a renowned palliative care facility in Prahran
and a wonderful aged-care facility in Ashwood.
Above: Richard Rogers
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7Governance
There are eight committees of the Board including
Audit and Risk Management, Patient Experience and
Clinical Governance, Mission and People, Foundation,
Nominations, Cabrini Institute Council, and Human
Research and Ethics. Recently we established a new
committee: the Major Construction Projects Committee.
It oversees all developments costing more than
$20 million. All committees have Board members, Cabrini
executives and appropriately qualified people external
to Cabrini. Furthermore many now have community
representatives. We have successfully implemented our
strategic plan 2013-15. With extensive consultation, a new
corporate strategy is being formed for 2016-2020.
Our people
Cabrini is very fortunate to have an outstanding and
committed group of employees. Our Chief Executive
Dr Michael Walsh has enormous energy and enthusiasm
and is committed to delivering excellence across our
services and fulfilling the mission of the Cabrini Sisters.
He is supported by an expert group of executives whose
positive influence flows through the organisation. Due to
the care and sincerity of our doctors and nurses, I believe
our patients receive the best of healthcare.
We could not operate our complex and extensive
organisation if it were not for all who work behind
the scenes. Whether in our associated businesses,
our engineers, our communications team, our food
services, our hotel services, our coding team, our finance
department or patient services. I sincerely thank them for
their contribution on behalf of the Board and the Sisters.
Highlights
In August-September 2015, we undertook an accreditation
survey against the National Safety and Quality Health
Service Standards. Much work was undertaken in 2014-15
in preparation. To quote from the regulations: “the board
of a healthcare organisation has ultimate responsibility for
the governance of that organisation.” All of our facilities
were successfully re-accredited. At the closing meeting,
the surveyors said that all staff and doctors clearly
understood their role in the care of the patient. Some other
highlights include the development and expansion of AWA,
implementation of the electronic medication-management
system, commissioning of the new cardiac catheterisation
laboratories and opening of two new consulting precincts
at Cabrini Malvern and receiving the Victoria Day Award
for Public and Community Service by a Good Corporate
Citizen. Our social procurement policy has resulted in
almost $2m business committed to local retailers and
suppliers of services, highlighting our economic role.
My sincere thanks go to our Sisters, our Board, staff,
volunteers, accredited medical specialists, donors,
consumer representatives and suppliers. Without your care
and commitment, Cabrini could not do what it does so well.
Richard Rogers
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8
C H I E F E X E C U T I V E ’ S M E S S AG E
Above: Dr Michael Walsh
At the beginning of the 2014-15 year, I set 13 chief
priorities responding to the following areas of focus
in our strategic plan (2013-15): mission, strategy and
people; patient experience, safety, quality and compliance
with national standards; and stewardship of resources. I
would like to take the opportunity to report against these
chief priorities.
Mission, strategy and people
Growing our community benefit program was a key
commitment. In 2014-15, we invested more than $3m on
social outreach and community engagement, excluding
the value of material aid, pro bono services and volunteer
support. Plans are well underway to establish an Asylum and
Refugee Seeker Health Hub in Sydney Road, Brunswick.
Our organisation strategy underpins all we do at Cabrini. I
committed to completing implementation of the Cabrini
Strategic Plan 2013-15 and developing a new plan for the
coming years. Of the 80 actions initiated as part of the
2013-15 strategic plan, 20 had been completed by June
2014. A further 52 had been completed or were anticipated
to be completed by the end of June 2015. In 2015-16, we will
launch our 2016-20 corporate strategy with local strategic
plans to follow. In doing so, we will reaffirm our mission
of helping those in need; this is the guiding principle that
galvanises all who work with us. We have made strides
towards ensuring we have the right staff in the right jobs at
the right time and continue working to maintain our staff
numbers within budget with gains through productivity and
technology such as the implementation of our electronic
medication-management system.
I committed to responding to the Cabrini staff
engagement survey 2014 and to making Cabrini an event
better place to work. Twenty staff forums were conducted
across the organisation, during which I heard the views
of more than 200 staff. Since then, a working group has
been formed and funding has been allocated towards
reinvigorating our rewards and recognition program. We
continued health and wellbeing initiatives to help manage
the health of our staff more effectively.
Patient experience, safety, quality and
compliance with national standards
A key commitment was to maintain or improve our patient
satisfaction scores across Cabrini. In 2014-15, we adopted
the hospital consumer assessment of healthcare providers
and systems (or HCAHPS tool) for inpatient surveying. Our
Brighton and Malvern hospitals maintained or improved
their performance, while our residential aged-care home
at Ashwood and our rehabilitation hospitals maintained
their average scores. Patient safety and quality of care is
paramount. I committed to improving infection control
by achieving a hand hygiene audit score of 80 per cent
across Cabrini. We achieved an average of 79.5 per cent
compliance across our acute hospitals (in Brighton,
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9Malvern and Prahran), our rehabilitation hospitals and our
residential aged-care home.
Expert, swift, accessible care in a health emergency is
vital. I committed Cabrini to providing better community
access to our emergency department (CED) at Malvern by
decreasing ambulance bypass. We reduced the amount
of time our ED was on bypass from 18 per cent on average
(January 2014) to 6 per cent (January 2015).
I committed to Cabrini meeting and/or exceeding the
National Safety and Quality Health Service Standards
and other relevant accreditation standards. In 2015, we
achieved accreditation, including 29 ratings of ‘Met with
Merit’. Similarly, Cabrini Technology achieved ISO9001
Quality Accreditation for the group.
Stewardship of resources
During 2014-2015, we experienced an 11.7 per cent
increase in revenue on the previous year and a better
operating performance across the organisation. We
invested our capital budget allocated for infrastructure
and equipment, with most of these funds spent by the
end of 2014-15.
I committed to managing and decreasing risks to our
organisation through the best possible planning and
responses to known risks. We maintained our enterprise-
wide approach to risk management and updated our
Board regularly.
Change and stability
The 2014-15 year brought some departures – we
farewelled Kris Botha who served on the executive
committee for several years and Adjunct Professor Sue
O’Neill, who now has a CEO appointment in public health.
We welcomed two new appointments to the executive
committee: Associate Professor Lee Boyd who has the
dual role of Executive Director of Nursing and the
Cabrini Institute and Mary-Anne Gallagher who is our
Executive Director, People and Culture.
We finished 2014-15 year by accepting the honour of
becoming Victoria’s first healthcare provider to receive
the prestigious Victoria Day Award for Public and
Community Service by a Good Corporate Citizen.
This award acknowledged our support and operation
of numerous programs for disadvantaged people in
our community and particularly recognised the
Cabrini Linen Service. My deepest thanks go to the
Cabrini Sisters, our Board of Directors particularly
our Chairman Richard Rogers, my executive team,
our doctors, staff, volunteers, donors and consumer
representatives – not to mention our patients, residents
and their families who entrust us to provide care for them
and their loved ones.
Dr Michael Walsh
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1010
June and Neville Smith are strong supporters of Cabrini and donors to our work.
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11
YO U R G I F T S O F S U P P O R T
11
Neville and June Smith have formed a relationship with
Cabrini Hospital that has lasted a lifetime. The Doncaster
couple have been involved with Cabrini since the 1940s,
when Neville’s father was treated there. Back then, the
hospital was known as St Benedict’s.
It wasn’t until June was diagnosed with bowel cancer in
1979 that they came to know the walls of Cabrini from the
inside. June says she was sent to a specialist at Cabrini
and from there underwent a number of major operations
under surgeon Mr Alan Cuthbertson before being given
the all clear. It was during this time she became a founding
member of the Ostomy Association Melbourne, a not-
for-profit organisation catering for the appliance needs of
ostomates. The Ostomy Association first operated from
a small room on the fourth floor at Cabrini Malvern. June
was a volunteer until recently, serving more than 37 years.
“I’ve been a volunteer, a consultant for helping
new patients and a committee member – I’ve been
everything,” June said. She says the care she received at
Cabrini was “excellent – I’m still here to tell the tale”.
Neville said both their fathers had died at the hospital and
although it was a tough time for the families, they knew
they were in a “very good hospital and getting the best of
care”. This was partly what had prompted them to donate
to the hospital. Neville and June are just two of the many
generous donors to Cabrini who have also opted to leave
a bequest to Cabrini in their will.
Neville says Cabrini is “a worthwhile cause” and that he
has enjoyed watching the hospital grow and develop. “It’s
very positive and worthwhile,” Neville said. “We’ve been
involved in visits to see new equipment and the care and
dedication of the staff. I hope that others who use this
hospital appreciate what it does for them. If you get good
service or help, then you should be prepared to put in and
help, every dollar counts.”
June says Cabrini has played a big part in the couple’s life.
“It’s a place of warm feeling and thankfulness of still being
alive,” she said.
A lifelong relationship
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12 Donors make a difference to Cabrini’s careThe contributions of the Cabrini Foundation have an
important part in the stewardship of our organisation.
Cabrini does not rely on government or church funding.
The Cabrini Foundation plays a key role in developing,
organising and coordinating fundraising activities
to support Cabrini’s work. As well as raising funds to
purchase highly advanced technology and equipment
and to invest in research, education and the development
of innovative services, the Cabrini Foundation
connects our institution with the
community. Donations to support Cabrini’s
work come from a range of valued sources
– from members of the local community,
groups, corporate partners, trusts,
foundations and people who leave a legacy
or gift in their will.
Governance and leadership
In her role as Chair of the Cabrini Foundation Board,
Sylvia Falzon continues to provide leadership and vision
for the Cabrini Foundation. All members of the Cabrini
Foundation Board Sub-committee provide expertise
and leadership to the Cabrini Foundation and actively
assist in raising funds to support the work of Cabrini. In
2014-15, the Cabrini Foundation team underwent a period
of change and renewal. New appointments have been
made to help maximise the contribution of the Cabrini
Foundation – an operational initiative under the Cabrini
Strategic Plan 2013-15 – and create opportunities to
support Cabrini’s work.
Fundraising campaigns
Fundraising campaigns conducted in 2014-15 focused
on supporting the specific equipment needs of
our acute hospitals in Brighton and Malvern.
We conducted several appeals for which we fortunate
to receive strong donor support. They included
the following:
• A campaign to support acquisition of a new magnetic
resonance imaging (MRI) machine at Cabrini Brighton,
which will greatly benefit the bayside community. This
campaign is ongoing.
• A campaign to support the development of two new
cardiac catheterisation laboratories at Cabrini Malvern
• A campaign to support the development of our
new stroke unit at Cabrini Malvern in response to
community need
We continued our efforts to raise funds to support the
implementation of scalp cooling technology in our
day oncology units. This technology helps to reduce
the likelihood of hair loss among patients receiving
chemotherapy treatment for cancer and is a valued
benefit of having care at Cabrini.
YO U R G I F T S O F S U P P O R T
The Cabrini Foundation helps us to build on our organisation’s solid base and pursue new horizons, in order
to deliver on Cabrini’s mission of providing excellence in all our services. When you donate to the Foundation,
your generosity is used to directly benefit our patients and it makes a real and tangible difference.
Ron Weinmann is Secretary of Heartbeat Cabrini and a familiar presence at Cabrini Malvern.
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13LBBC Fundraising Committee
Cabrini’s health promotion initiative Let’s Beat Bowel
Cancer (LBBC) supports bowel cancer research activities
and is committed to clinical research and education.
Each year, the LBBC Fundraising Committee raises more
than $250,000 to support research into bowel cancer
and to develop and promote vital health messages to the
community. Des Jackson and Geoff Stansen are especially
acknowledged for their long standing support.
Foundation 49: Men’s Health
At the end of the 2014-15, plans were underway for the
transition of Foundation 49: Men’s Health from Cabrini
to Baker IDI Heart and Diabetes Institute (Baker IDI),
an independent, internationally renowned medical
research facility with research goals of treating, managing
and preventing disease at any stage. Under the new
arrangement, the Foundation 49 Council with Chair
Associate Professor Gary Richardson would continue
to inform the future direction of the initiative with the
support of Baker IDI.
Men make up 49 per cent of Australia’s population,
hence the name Foundation 49: Men’s Health. Each
year in Australia, more than four men die every hour
from preventable conditions; a total of 35,000 fatalities
annually. At all ages, men experience higher mortality
rates than women for cancers, diabetes mellitus and
diseases of the circulatory system. Most alcohol related
deaths occur in men (74 per cent) and more than two-
thirds of Australian men are overweight or obese. Also,
one in eight men experience anxiety or depression
during their lifetime. Through the education of men,
their partners, families, employers, communities and
government, there are opportunities to improve the
health status of men and reduce the prevalence of the
major diseases that men experience.
Since beginning in Melbourne in 2001, Foundation
49: Men’s Health has achieved a great deal in the
development of new approaches to men’s health
and men’s health promotion. It was integral in the
development of the National Male Health Policy 2010 and
the Victorian Male Health Strategy 2010-14, which attest
to its influence in the public sphere.
Cabrini will continue to support Foundation 49: Men’s
Health as a major sponsor of events held in its name.
Let’s Beat Bowel Cancer Ambassador Mel Monks and children Finn (left) and Abbey (right).
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14Events
Events provide the Cabrini Foundation with opportunities
to raise specific funds for new projects and to engage with
members of our local communities.
In March 2015, we conducted a preview of the new cardiac
catheterisation laboratories at Cabrini Malvern for our
donors. More than 150 people gave money towards
this important development at the hospital. This event
was well received by participants who heard from Geoff
Fazakerley (Executive Director, Diagnostics, Major
Projects and Infrastructure), Dr Simon Woods (Executive
Director, Cabrini Malvern) and Anne Zandegu (Director of
Nursing, Cabrini Malvern). In April-May 2015, we held our
third Cabrini Cycle Challenge, also to raise funds for these
facilities. During the eight-day event, riders covered
670 km beginning in Halls Gap and finishing in Malvern.
In June 2015, we held our annual men’s health business
breakfast. This Foundation 49: Men’s Health event
encourages men to take better care of their health
by having an annual health check with their GP, in
order to identify any issues early. Held at Melbourne’s
RACV Club, more than 210 men and women attended
the event, which included an address by the Hon Jill
Hennessy MP, Victorian Minister for Health. The event
began with an address by keynote speaker Dr Peter
Larkins (clinical specialist and former athlete) followed
by interviews between MC Ian Goldsmith and panel
members: Marcus Padley (stock broker and author),
Nik Stirzaker (Melbourne Rebels player and Foundation
49 ambassador), Justin McLean (global partner at PWC
and founder of www.thrivor.org.au) and Dr Steve Ellen
(psychiatrist and head of emergency psychiatry at Alfred
Health). Proceeds of the event (approximately $11,000)
were donated to Baker IDI Heart and Diabetes Institute.
The Cabrini Foundation works to support the Cabrini
Institute in its education, research and health promotion
YO U R G I F T S O F S U P P O R T
activities. Donors attended a number of events associated
with the work of the Cabrini Institute, in order to hear
first-hand how their donations have developed research
opportunities that may not have been possible without
their vital support.
Beating hearts
The Heartbeat Cabrini Committee is part of the fabric
of our organisation. Its members are passionate
supporters and have a strong presence particularly at
Cabrini Malvern, selling raffle tickets and holding stalls
throughout the year to raise funds. Over the years, this
group of dedicated supporters has raised millions of
dollars to support cardiac research and the purchase of
new and much needed equipment for the cardiac unit.
In 2014-15, Heartbeat Cabrini donated $78,000 towards
new cardiac facilities, provided a $5000 scholarship for
a cardiac nurse and sponsored the redevelopment of a
cardiac patient information video. Also, Heartbeat Cabrini
A strong contingent of Cabrini staff and doctors featured in the 2015 Cabrini Cycle Challenge held to raise funds for Cabrini’s cardiac services.
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15volunteers visited 117 patients. Of them, more than half
were having cardiac operations at Cabrini.
Cabrini Gift Shop
In 2014-15, leadership of the Cabrini Gift Shop (located
on the ground floor at Cabrini Malvern) came under
the Cabrini Foundation. This shop, which is open on
weekdays, stocks an eclectic range of merchandise
including including flowers, cards, chocolates, jewellery,
accessories, sleepwear, some clothing, decorative items
and homewares. It is supported by two paid staff and a
team of dedicated volunteers. Part of its unique retail
therapy experience is the gentle conversations that take
place there. The shop, established in 1994, was an initiative
of the the late Sister Irma Lunghi MSC (1926-2013), who
worked at Cabrini over a period of 25 years. Proceeds from
sales in the store support Cabrini’s charitable activities.
In 2014-15, the Cabrini Gift Shop contributed $72,000 to
these activities.
Penny Steele (Manager, Cabrini Gift Shop) puts the finishing touches on a display of accessories.
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1616
Simon Glynn and Antonia Mitchell shared their story at the Cabrini Q&A session held in September 2015.
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17
YO U R C A R E A N D E X P E R I E N C E
Still born, still loved
Baby Shoshana was stillborn. Parents Simon Glynn and
Antonia Mitchell experienced this heartbreak. They have
spoken out with courage in the hope of breaking the
barriers around stillbirth and helping others in pain.
On 4 March 2015, Antonia felt her unborn baby stop
moving. She was rushed to Cabrini Malvern where
doctors confirmed her worst fears, her baby had died in
her womb. Ms Mitchell is sadly one of more than 7000
mothers who will experience a stillbirth every day, but
has opened up about losing her daughter in a bid to
encourage others to talk more openly.
Ms Mitchell, 33, of London, says she and her husband
wanted to talk about their daughter Shoshana, but felt
they were “rarely allowed to”. She said being asked what
it felt like to lose her baby was a question many people
wondered but few actually asked. “I wish they would. I
wish they would engage around the topic of stillbirth and
find out about it, instead of pretending that our loss did
not happen, pretending that our pain is not there or that
our joy over having a child (even if she did not get to live)
is not real,” she said. “So what does it feel like to lose your
child? To say it hurts does not quite cover it. It feels like
you are going to be break in two. I honestly thought that
my rib cage was going to snap, that something was wrong
with me, the pain was almost unbearable, and I realised
that this was true heartbreak.”
Through all the pain, Ms Mitchell said she and her
husband felt blessed to be at Cabrini, where they received
the care and support to help them through the toughest
time of their lives. “We got to cuddle Shosh, love her,
tell her our dreams for her and finally let her go free,
knowing that she was already ahead of us and waiting for
us to catch up,” she said. “We could not have done this
though without Penny Rankin and the amazing midwives
at this hospital. We can never thank them enough for
what they did.”
Mr Glynn says the level of, caring, calmness and support
they received was “immense”. “The systems and the
processes that Cabrini had in place really made a
strong foundation for us to move forward,” he said.
Ms Mitchell said her daughter had taught her that “even
in darkness there is light” and that “not everyone needs
to live a lifetime (or at all) to change the world around
them”. She says: “Love comes in all shapes and sizes;
we are lucky to have had the child we did to love her as
much as we do.”
17
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18 Care organised around youOur mission impels us to provide excellence in all our
services, to display compassion in the provision of those
services and towards one another and to reach out to
fulfil unmet needs. We aspire to provide an exceptional
patient and family experience and believe all staff at
Cabrini have a role in creating a patient and family
centred environment.
Cabrini is committed to partnering with our patients
and residents, as well as their families, in order to
improve our care and services. The concept
of patient experience relates to how patient-
and family-centred care is delivered. Broadly
speaking, this is care organised around the
patient and a model whereby
providers of healthcare
partner with patients and families to identify and
satisfy the full range of patient needs and preferences.
To succeed, a patient centred approach must also
address the experience of staff to ensure they are fully
engaged. Patient safety and high quality clinical care
are fundamental to a patient-centred approach. Patient
centred care does not replace excellent medicine – it
both complements clinical excellence and contributes to
it through effective partnerships and communication.
Patient, Resident and Family
Experience Advisory Committee
Cabrini’s Patient, Resident and Family Experience Advisory
Committee, known as PEAC, was established in October
2013. The committee comprises Cabrini staff as well as
consumer members and is chaired by the Executive
Director, Brighton and Continuing Care who also holds
executive responsibility for patient experience. The PEAC
acts as an advisory committee to Cabrini’s Chief Executive,
Dr Michael Walsh, assisting him to appropriately integrate
patient, resident and family views into all levels of Cabrini’s
operations and to identify and advise on priority areas
and issues where consumer participation is required.
The committee meets once every two months and its
performance is evaluated annually.
Activities of this committee in 2014-15 include:
• Review of Cabrini’s new patient and family experience
training module for staff
• Development of a new patient and family experience
survey for Cabrini’s inpatients
• Participation in a workshop in April 2015 at Cabrini
Local initiatives
Site based patient and family experience committees have
also been established at Cabrini’s Ashwood, Brighton,
Elsternwick, Prahran and Malvern campuses. Chaired by
the Executive Director/General Manager or the Director
YO U R C A R E A N D E X P E R I E N C E
The first pillar of our strategic plan for 2013-15 is ‘your care and experience’. It is a
promise to provide high quality care for our patients, residents and their families.
Monique Peluso has been a member of the Patient and Family Register for five years.
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19of Nursing and Patient Experience of the campus, these
committees comprise staff and consumers who give
input on changes designed to improve the quality of the
experience that patients and residents have at Cabrini.
They participate in activities such as:
• Review of patient feedback, quality and safety data
• Participation in quality-improvement activities
• Participating in the review of staff education packages
or written material for patients, families and carers
Cabrini has dedicated consumer members who serve
on a range of committees and working groups across
the organisation.
Quantifying the patient experience
At Cabrini, we seek feedback on our care and services, in
order to continually improve what we do and how we do
it, and we regularly survey patients, residents and families
for this purpose.
Real time patient surveying
Together with members of the PEAC and Cabrini Institute,
Cabrini has developed a new patient experience survey
for inpatient services. The survey covers various elements
of care including feeling involved in decision making,
experience with our staff, meals, the care environment,
and spiritual and emotional care. It provides patients
and carers the opportunity to provide verbal feedback
about how we can improve or areas where we are
doing well. This real-time survey was trialled at Cabrini
Brighton and Cabrini Rehabilitation hospitals from May
until June 2015. Surveying current inpatients and family
members/carers enables staff to attend to concerns or
questions and improve their experience while under
Cabrini’s care. Participation is voluntary and feedback
may be provided anonymously. Cabrini’s volunteers
assist with administering the surveys to ensure patients
feel comfortable in responding truthfully about their
experiences. In the event there are any issues, with
consent from the patient/carer, the nurse/Nurse Unit
Manager is informed and follows up the matter. The
trial of the new survey questionnaire and method was
successful and will continue across all Cabrini campuses
quarterly, starting in November 2015. The results will be
used to identify areas for improvement.
Independent surveys
of patient satisfaction
Press Ganey Associates, a firm that specialises in
healthcare satisfaction measurement, undertakes
annual, quantitative surveys on behalf of Cabrini to help
us monitor satisfaction among those who receive our
care. This firms undertakes patient satisfaction research
for healthcare organisations in Australia and overseas,
thereby enabling us to benchmark our results against
those of our peers.
Read more at:www.cabrini.com.au/assets/
publications/cbr14-15-care.pdf
Oncologist Dr Michelle White and Breast Care Service Coordinator Vicki Durston studied the efficacy of scalp cooling technology in preventing hair loss among patients receiving chemotherapy.
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2020
Jocare volunteers Pam (left) and Margaret (right) together with Jocare client Doreen.
20
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2121
Note: surnames have been omitted on request.
With her husband of more than 50 years passed away
and many friends passed on too, Doreen* felt something
was missing but regular visits from two JoCare volunteers
have changed her outlook.
Doreen* is one of many people involved in JoCare,
a partnership between Cabrini and St Joseph’s
Catholic Parish, which involves volunteers providing
non-professional acts of service to people who live
independently and are experiencing social isolation.
The idea behind the free program, which started in April
2015, was to create a neighbourhood where people
know one another and look out for each other. JoCare
coordinator Kerri Anne Brussen said JoCare’s focus
was to encourage friendship and support within the
Malvern neighbourhood. “Volunteers provide support
and companionship for people who may be in need of a
friendly visit – acts of service include visiting for a chat,
sharing a book, taking a walk, having a cup of tea or
coffee together, teaching/learning a new skill or perhaps
taking a local trip,” she said. “There is also a monthly
social gathering held at St Joseph’s Parish Hall where
participants can enjoy conversation, morning tea, board
games and card games.”
Supporting neighbourly acts of care
O U R S E RV I C E S
Doreen* has a large and vibrant family and keeps busy
with playing piano, patchwork and her dog Sooty but due
to her health, she doesn’t go out often. Since becoming
involved with JoCare, Doreen is regularly visited by
volunteers Pam* and Margaret* says she loves the
program. “Pam and Margaret are a great comfort and I
very much look forward to their visits,” Doreen said. “We
each have things in common. I can tell them anything and
we talk and laugh away our time together.”
Margaret* said the best part about the JoCare program
was that it was open to everybody in the neighbourhood
regardless of their background, religion or faith.
Pam*, who lives in the local area, said she valued the
opportunity the program provided for her to give back
to the community.
As an organisation that strives to be a community of care,
Cabrini is proud to support the JoCare program financially
and practically through its social and community
engagement program. Since the program’s inception,
Cabrini has served on the steering committee of the
service, contributed towards program costs, assisted in
the recruitment of the volunteer coordinator and shared
its experience in volunteer management.
21
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22 Striving to give the best possible careOur goals include upgrading our healthcare facilities and
equipment so that we can provide the best possible care,
exploring new service opportunities and continuing to
expand and enhance our community benefit program. To
provide an exceptional patient experience, our services
must be designed in consultation with our patients,
residents and their families, so that we are able to meet
the priorities and needs most important to them.
In 2014-15, we continued to implement our community
engagement strategy and strengthen our relationships
with local communities. Through our community benefit
program and associated work, we work to make our
commitment to good corporate citizenship visible
both internally and externally. This program comprises
activities we undertake in direct response to an identified
community need and where the primary goal is not to
bring a direct economic benefit to the organisation.
We understand that we are part of the communities in
which our facilities are located and seek to contribute to
the development of community networks
and services, and in doing so help to
strengthen those communities. In
February 2015, we launched Vale,
a low-cost, community-based
bereavement service in the City of
Stonnington. We believe it to be the
first service of its kind in Victoria.
We are supporting Bentleigh
Bayside Community Health
in expanding the reach of
its TransAccess community
transport program in
Stonnington. The new
service began in November 2014. In the first seven
months of operation, TransAccess provided transport
and outings for 20 residents of Stonnington. This enabled
these people to maintain their independence and added
to their overall sense of wellbeing and connectedness to
the community.
As a healing ministry of the Catholic Church in
Australia, we work to engage with other Catholic
agencies in carrying out our work. Our missionary
identity is reflected in how we reach out to
communities of disadvantage in Australia
and overseas. During 2014-15, we invested
approximately $3m in social outreach and
community engagement excluding the
value of material aid, pro bono
services and volunteer support.
Importantly, administration
costs related to this program
O U R S E RV I C E S
We strive to meet the needs of our community as a modern, responsive health service.
This is the second pillar of our strategic plan for 2013-15.
New mother Barbara Dixon and baby Isla.
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23have been contained to 5 per cent. We invested 30 per
cent of available funds on our three major partnerships
with Catholic agencies (Cabrini Ministries Swaziland,
CatholicCare and Jesuit Social Services) and increased the
proportion of funds donated to Catholic agencies from
40 per cent in 2013-14 to 60 per cent in 2014-15.
On 1 July 2015, Cabrini received the Victoria Day
Award for Public and Community Service by a Good
Corporate Citizen. Cabrini was praised for supporting
and operating programs for disadvantaged people in
the community. For example, support for an Indigenous
tutoring program at Stonnington Primary School,
CatholicCare, Very Special Kids (Malvern), Family Life
(Brighton) and Sacred Heart Mission (St Kilda), as well as
investment in the TransAccess Mobility Support Service,
the Malvern emergency food program and a community
bereavement service.
Developments in our clinical care
Improvements in medical facilities
In April 2015, two new consulting precincts on level 2
in medical centre 2 at Cabrini Malvern were opened.
Featuring contemporary design, these precincts
represent a new model of care for outpatients.
The Cabrini Mother and Baby Centre brings
together obstetricians, paediatricians, specialist
obstetric ultrasonographers, lactation consultants,
psychologists and other healthcare professionals who
can provide for the needs of pregnant women through
to the care of the mother and baby after birth. The
Cabrini Haematology and Oncology Centre brings
together specialist medical and radiation oncologists,
haematologists, infectious disease physicians and allied
health workers to provide a holistic model of care for
patients with blood diseases and cancer.
Simultaneously, we opened two advanced cardiac
catheterisation laboratories supported by a dedicated
admission and discharge centre. The extra capacity
increases our ability to respond rapidly to cardiac
emergencies and the new imaging systems feature the
latest in low-dose radiation technology. At our Cabrini
Brighton hospital, we reviewed utilisation of our operating
theatres and have attracted new work during 2014-15.
Improvements in day oncology care
Cabrini operates busy day oncology services at our
Brighton and Malvern hospitals, performing 25,822
treatments in the past year. In 2014-15, treatments
increased by 242 and 73 respectively on the previous year.
NUMBER OF PATIENT TREATMENTS
Cabrini Brighton
Cabrini Malvern
2013-14 7351 18,126
2014-15 7593 18,229
Read more at:www.cabrini.com.au/assets/
publications/cbr14-15-services.pdf
Dr Danielle Wilkins, Director of Maternity Services, pictured in her consulting rooms at the Cabrini Mother and Baby Centre.
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2424
Nicky Cummins holds the role of Nurse Director and Patient Experience at Cabrini Brighton.
24
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2525
O U R P E O P L E
25
A cut above
Nicky Cummins was just two-years-old when she decided
she wanted to be a nurse, but not just any nurse – a
Cabrini nurse. She got her wish: it’s been six years since
she joined the team at Cabrini and it’s been everything
she hoped for and more.
Now the Nurse Director at Cabrini Brighton, Nicky said
her medical career started when she was just a toddler
and her uncle, then aged 32, had suffered a heart attack.
“My uncle was at Cabrini Malvern and the nurses took
such good care of him and I thought ‘I want to do that’,”
Nicky said. “They were so kind and caring and they let me
sit on the bed with him, it was really special.”
Nicky said it was the start of a life-long relationship with
Cabrini and 40 years later, after multiple heart attacks, a
heart transplant and two open heart surgeries her uncle
died in her ward. “We made a promise that when he was
ready, he would give me a call. He died peacefully and
with respect and with good staff who cared for him.”
Nicky said several family members and friends had been
involved with Cabrini over the years and that was part
of the reason she loved her work. “It’s a place that can
do everything, and the care is outstanding – that’s what
makes me want to be here. The Cabrini nurses are a cut
above the rest. It’s that extra care, that extra smile, it’s the
little things they do.”
Prior to her role as Nurse Director, Nicky spent five years
as Nurse Manager at Cabrini Malvern in the cardiac
medical unit and before that was a critical care nurse
at Southern Health. While her current day-to-day role
is filled with meetings, checking staffing and liaising
with other hospitals and institutes, Nicky said her focus
was always on the future. As Nurse Director, Nicky has
operational responsibility for three inpatient wards
and has helped to implement the patient and family
experience committee at Cabrini Brighton. She says her
focus is on patient safety and quality of care.
Recently she completed undergraduate degrees in
biomedical science nursing at Monash University, as
well as postgraduate studies in advanced clinical nursing
(coronary care research) and organisational leadership.
She has also received several Cabrini scholarships
and awards.
Nicky was appointed Nurse Director at Cabrini Brighton in
March 2015 and said she was “ecstatic” about the role. “I
love it. I feel like I’ve found the right role. I love Cabrini, it’s
a great place to work, but I wouldn’t be able to do my job
without the people working on the floor.”
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26 Deep commitment to progress and leadershipWe value highly engaged, professional and caring
staff and doctors, as well as our committed volunteer
workforce and the many community members who help
us strive to be an even better healthcare service. The
people of Cabrini include 4382 staff, 1078 doctors and 198
volunteers, as well as community members who volunteer
to provide their input in a range of ways. Leadership of the
organisation is provided by a nine-member executive
committee led by Chief Executive Dr Michael Walsh
and governance is provided by a Board of Directors
led by Richard Rogers.
Celebrating our heritage
As a Cabrinian organisation and
one of many institutions
sponsored by the Cabrini Sisters, we are fortunate to
draw on a rich heritage begun by Mother Cabrini and her
congregation in 1880. Cabrini Week, an annual tradition,
was held 10-14 November 2014, providing an opportunity
to reconnect with our heritage, focus on our mission and
reflect on the role each of us plays in achieving it. The
week-long celebration began with a memorial service for
past staff and volunteers, and included Mass on the Feast
of Saint Frances Xavier Cabrini (13 November) and a staff
recognition service at each of the campuses.
Formation of leaders
Formation – a socialisation and
transformational process, which makes familiar
the language, rituals and other important
religious and cultural aspects of our Catholic
and Cabrinian identity – is an important
aspect of leadership at Cabrini. Our
leadership formation program
is designed to support the Board of Directors and senior
management to feel confident and competent in leading
Cabrini as a healing ministry of the Catholic Church. In
September 2014, ten pilgrims from Cabrini in Australia
travelled to Codogno in northern Italy to participate
in the annual Cabrini pilgrimage. This is where Mother
Cabrini (then 30 years of age) founded the Institute of the
Missionary Sisters of the Sacred Heart of Jesus in 1880.
As with previous groups, the Australian pilgrims found
staying in the Cabrini Sisters’ convent to be a powerful
reminder of the sacredness of the trust they place in lay
leaders today. Over seven days, through visits to local areas
of significance, seminars, reflection and conversation,
the pilgrims developed greater confidence and a deeper
commitment to their leadership ministry. Following their
return, they joined the growing pilgrim alumni. This group
meets periodically to reconnect the pilgrims with their
experience and share with each other how it is impacting
the way in which they undertake their leadership roles.
O U R P E O P L E
Our goals are to foster a positive, vibrant and high performance work culture and to ensure we have the
right staff profile and capability now and in future. This is the third pillar of our strategic plan for 2013-15.
Anaesthetist Dr Antonio Grossi is Chair of the Cabrini Medical Staff Executive.
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27Mark Davis of UK-based Shoreline Consultancy, who
facilitates conversations held during the pilgrimages,
returned to Melbourne in March 2015. Almost 20 senior
and middle managers participated in the Cabrini charism
conversation series. Many past participants attended
a series of occasional conversations, reflecting on
the charism expressed by Saint Frances Xavier Cabrini
and impacts of this on our work and culture of our
organisation. A new book entitled ‘St Frances Cabrini –
a passionate life’ was published by Cabrini in electronic
format in March 2015. The coffee-table style publication
was commissioned to make the life of Saint Frances Xavier
Cabrini more accessible to staff and other interested
people. It is available on the Cabrini website where it can
be downloaded free www.cabrini.com.au
Our doctors
Cabrini has approximately 1300 accredited medical
practitioners who are integral to our goals of providing
excellent clinical services and an exceptional experience
for our patients, residents and their families. Our medical
staff engagement strategy focuses on commitment,
collaboration, communication and collegiality. Cabrini
is fortunate to employ and collaborate with some of
Victoria’s best doctors in the provision of our clinical care.
We work towards achieving a high level of medical staff
engagement and to attracting and retaining doctors who
share Cabrini’s values of compassion, integrity, courage
and respect, as well as commitments to excellent care and
provision of an excellent patient and family experience.
The high quality of Cabrini’s accredited medical
practitioners was highlighted in a survey by not-for-profit
health insurer HCF in 2014-15. The results were based on
the hospital experiences of more than 12,000 people.
Cabrini rated among the top ten highest scoring hospitals
for its medical team receiving a score of 9.4 for patients’
likelihood to recommend the medical team that cared
for them (the average was 9.1). This demonstrates the
high regard that patients have for the high quality of
medical care they receive at Cabrini. It is the second time
that Cabrini’s medical staff have been recognised in this
way. In the 2012 HCF survey, Cabrini Malvern was one of
only two hospitals in Victoria to be rated in the top ten
for medical team satisfaction. These accolades reflect
an excellent team effort as medicine is increasingly a
multidisciplinary activity.
Our nurses
Cabrini’s nursing staff are vital to the quality of experience
that patients, residents and their families have with us.
Cabrini is proud of its nurses who provide this care with
distinction. On 11 May 2015, Cabrini celebrated the fifth
annual Nursing Excellence Awards supported by AON,
HESTA and Maxxia.
Read more at:www.cabrini.com.au/assets/
publications/cbr14-15-people.pdf
Three Cabrini Sisters provide the presence of our founders (from left): Sr Theresa Cervasio MSC, Sr Beatriz Santoz MSC and Sr Sharon Casey MSC (Director, Cabrini Board).
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2828
Ruth Knight, Community Benefit Program Manager at Cabrini, enjoys Crazy Sports Day in 2014 at the Children First Foundation farm. Children from developing countries are accommodated at the farm during their life-changing treatment in Melbourne.
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2929
Mission at the heart
O U R S T E WA R D S H I P
29
After 14 years with Cabrini, Ruth Knight is still as
passionate about her career as the day she started.
Ruth started with Cabrini as a critical care educator
before taking on a mission integration role. Upon
returning from maternity leave in 2013, she accepted the
role of Community Benefit Program Manager and hasn’t
looked back. “I was very attracted to Cabrini because
of its mission and values – that was one of the big
drawcards for me,” Ruth said.
Ruth’s main focus is on community engagement, a
program that was established in its own right in 2012.
“This program expresses Cabrini’s desire to be a good
corporate citizen by having a positive impact and
delivering measurable benefits to the communities of
which we are part,” she said.
Ruth says there were many different reasons Cabrini
engages with the community but this particular program
focuses on community transformation and responding
to unmet needs. She said there were four main aspects to
the community engagement program:
• Provision of services in the local community that
respond to an identified need and develop the
capacity and sustainability of the community
• Supporting local community agencies in their efforts
to serve marginalised and vulnerable people
• Leveraging Cabrini services and the goodwill of staff
for community benefit
• Supporting the Cabrini Sisters’ community
In her Community Benefit Program Manager role,
Ruth works with marginalised and vulnerable groups
within the community, which is a passion. She also
works as an intensive care nurse on a casual basis and
says working two jobs is “fantastic” and the best of both
worlds. “I still love having contact with patients and their
families – it is personally rewarding but also provides
good perspective for working in a leadership role at
Cabrini,” said Ruth. “I see firsthand staff working hard to
provide an optimum patient experience and going out of
their way to live our values.”
In 2015, the mother-of-three was one of two recipients
of the Sister Irma Jubilee Grant, presented each year to
a staff member who has made a significant contribution
to furthering Cabrini’s mission and values, has a record
of strong operational performance and is a reliable and
valued team player. The grant was introduced in 2000 to
mark the golden jubilee of religious life reached by the
late Sister Irma Lunghi MSC, who worked at Cabrini Health
in Australia for many years.
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30 Our resources are for the benefit of othersIt is enshrined in our mission that we are stewards of
resources entrusted to us to use for the benefit of others.
This requires us to focus on operating effectively and
efficiently to maintain our financial viability, thereby
enabling continual investment in high quality facilities and
services for our communities.
Our strategic goals include reinforcement of our
relentless commitment to our mission, sound stewardship
of our resources with prudent management of risks,
supporting our healthcare with thriving enterprises
and preserving our strong reputation with our key
stakeholders. In pursuing these goals, we have focused
on the following areas: effective administration, efficient
operations, effective governance, enterprise risk-
management, enterprise and support services and strong
financial management. To create a positive future for
our organisation, the people who work with us and all
those we serve, we have governance, leadership and
operational structures in place, which help us to develop
our services and provide responsible stewardship of
the resources entrusted to us. In 2014-15, we continued
our four main programs of work designed to support
understanding of our Catholic identity and carrying
out our stewardship role: forming our leaders, ensuring
ethical integrity, delivering benefits to our community
and celebrating our identity.
Delivering benefits to the community
Our mission commits us to reaching out with
compassion, integrity, courage and respect to all we
serve. As a provider of healthcare and healthcare
related services, all of our services and activities are
intended to deliver benefits to the community. Beyond
this, we have in place a community benefit framework
which helps us to demonstrate our commitment to
being a good corporate citizen beyond the general
expectation of a private healthcare service. We work
to demonstrate transparency and accountability with
respect to the concessions we receive as a charitable
institution by annually assessing the value of our activity
against this framework.
Community benefit activities are those we undertake
in direct response to an identified community need
(as distinct from a community demand) and/or where
the primary goal is not to bring a direct economic
or commercial benefit to the organisation. Our
annual community benefit program report describes
the activities that are being undertaken across the
organisation that meet this definition. Furthermore,
it provides a lens through which these activities can
be viewed, enabling both the value of relevant activities
to be estimated and narrative examples identified.
O U R S T E WA R D S H I P
At Cabrini, we use our resources wisely to sustain our future and legacy.
This is the fourth pillar of our strategic plan for 2013-15.
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31
0
3
6
9
12
15
FY15FY14FY13 0
1
2
3
4
5
FY15FY14
FY15FY14FY13
Actual expenditure
0
3
6
9
12
15
Revenue foregone
FY15FY140
1
2
3
4
5
0
3
6
9
12
15
FY15FY14FY13 0
1
2
3
4
5
FY15FY14
FY15FY14FY13
Actual expenditure
0
3
6
9
12
15
Revenue foregone
FY15FY140
1
2
3
4
5
Information is gathered under nine domains:
mission-driven services, clinical education and research,
advocacy, health outreach, health promotion, social
outreach, community engagement, environmental
stewardship and staff support.
Summary of our community benefit performance
Calculating community benefit
We perform our assessments of community benefit
by calculating and reporting actual expenditure and/
or foregone revenue, estimating the value of benefits
to our staff and estimating the value of services that
provide genuine community benefits without a cost to
the organisation (for example, donated goods, volunteer
hours and purchasing from local traders). In evaluating
the success of our environmental stewardship approaches
and activities, we monitor utilisation of energy across
all our clinical sites against the number of patient bed
days, in order to gauge the effectiveness of sustainability
investment and interventions. In 2014-15, the value of our
community benefit program was $10.1m comprising $8m
expenditure and $2.1m in foregone revenue. The value
of benefits provided to our staff (which is detailed in the
chapter of this report entitled: Our people) was $3.7m, an
increase on $3.6m in 2013-14.
Social procurement
Our contributions to community benefit have been
enhanced by the endorsement of social procurement
policy principles at Cabrini. We have quantified the value
of local contracts from local government areas where
Cabrini services are located as $4.5m in 2014-15,
a significant increase on $2.3m in 2013-14.
1 Adjusted from 2013-14 report due to availability of better data.
ESTIMATION OF ENVIRONMENTAL SAVINGS FOR 2014-15
Per bed day
2011-12 2012-13 2013-141 2014-15Savings per
bed day
Electricity (kilowatt hours) 79.71 78.52 82.03 79.4 2.63
Gas (Gj) 0.2743 0.2693 0.2884 0.296 (0.0076)
Water (kL) 0.47 0.50 0.4775 0.46 0.0175
Waste (tonnes) for Malvern 0.0070 0.0070 0.0068 0.0065 0.0003
Carbon emissions (tonnes) for utilities 0.1081 0.1126 0.1164 0.1070 0.0094
Read more at:www.cabrini.com.au/assets/
publications/cbr14-15-stewardship.pdf
Reported program value ($m) Spend on local traders (Sm)
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3232
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33
Our performance, governance and leadership
33
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34
Our performance
Number of emergency attendances
In 2014-15, we received 23,311 presentations at our
emergency department located at Cabrini Malvern;
this was 179 fewer than last year.
More day cases
In 2014-15, we treated 49,152 day-case patients; this
was 1574 more than last year and a record high.
More episodes of inpatient care
During 2014-15, we provided a record of 88,257
episodes of inpatient care at Cabrini, an increase of
2049 on last year.
Number of emergency admissions
In 2014-15, the number of patients admitted to
Cabrini from our emergency department was 11,264;
this was 157 fewer than last year.
More babies delivered
In 2014-15, we helped to deliver 1972 babies in our
maternity service at Cabrini Malvern; this was 91 more
babies than last year.
More surgical operations performed
In 2014-15, we provided 47,746 people with surgical
operations at our acute hospitals; this was 1203 more
than last year and a record high.
Following is a five-year snapshot of our operational performance across a number of key clinical areas.
70000
75000
80000
85000
90000
2014-142013-142012-132011-122010-11
2013-14 2014-152012-132011-122010-1170,000
75,000
80,000
85,000
90,000
1200
1400
1600
1800
2000
2200
2014-152013-142012-132011-122010-11
2013-142012-132011-122010-11 2014-151200
1400
1600
1800
2000
2200
23000
23250
23500
23750
24000
2014-152013-142012-132011-122010-11
2013-142012-132011-122010-11 2014-1523,000
23,250
23,500
23,750
24,000
8000
9000
10000
11000
12000
13000
2014-152013-142012-132011-122010-11
2013-142012-132011-122010-11 2014-158000
10,000
11,000
12,000
13,000
9000
40000
42000
44000
46000
48000
2014-152013-142012-132011-122010-11
2013-142012-132011-122010-11 2014-1540,000
42,000
44,000
46,000
48,000
40000
42000
44000
46000
48000
50000
2014-152013-142012-132011-122010-11
2013-142012-132011-122010-11 2014-1540,000
42,000
44,000
46,000
48,000
50,000
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35
More day oncology patient treatments
In 2014-15, we provided 25,822 treatments in our day
oncology units; this was 345 more than last year and a
record high.
More medical imaging procedures
In 2014-15, a record 147,428 medical imaging
procedures were performed at Cabrini; this was 7844
more than last year and a record high.
Patient bed days in Cabrini Rehabilitation
In 2014-15, we provided a combined 23,590 inpatient bed
days at our two Cabrini Rehabilitation hospitals; this was
567 more than last year and a record high.
17000
19000
21000
23000
25000
27000
2014-152013-142012-132011-122010-11
2013-142012-132011-122010-11 2014-1517,000
19,000
21,000
23,000
25,000
27,000
120000
130000
140000
150000
2014-152013-142012-132011-122010-11
2013-142012-132011-122010-11 2014-15120,000
130,000
140,000
150,000
200000
220000
240000
260000
280000
2014-152013-142012-132011-122010-11
2013-142012-132011-122010-11 2014-15200,000
220,000
240,000
260,000
280,000
Number of pathology episodes
In 2014-15, we provided 221,400 pathology episodes;
reflecting a change in direction of our pathology operations
with closure of our community collection centres.
18000
20000
22000
24000
2014-152013-142012-132011-122010-11
2013-142012-132011-122010-11 2014-1518,000
20,000
22,000
24,000
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36
Our boardA Board of Directors, appointed by the Missionary Sisters of the Sacred Heart of Jesus, governs Cabrini Health Limited.
Our Board Directors bring a broad range of experience and skills to our Board’s governance role.
Richard Rogers
Appointed July 2010,
appointed Chair October 2014
Richard’s professional experience is in retail, property
development and business advisory. Richard was
co-owner and joint Managing Director of Roger David.
He undertakes property development, is Deputy Chair of
Gandel Philanthropy and sits as an advisor on company
boards. Richard is a mentor to a number of young people
in start-up businesses. He has been heavily involved
in community activities and is a former President of a
number of Jewish community organisations.
Bruce H Barraclough AO
Appointed July 2010,
retired October 2014
Bruce is a former Dean of Education, Royal Australasian
College of Surgeons, and Board Chair, Australian E-Health
Research Centre. He serves on working parties for the
World Health Organization and is Past President of the
International Society for Quality in Health Care. He has
held senior academic leadership positions at universities
in NSW and was Professor/Director of Cancer Services
at Northern Sydney Health. He has served as Chair of
the Australian Council for Safety and Quality in Health
Care and President of the Royal Australasian College of
Surgeons. He was Senior Clinical Advisor to the NSW
Health Minister and Director General of Health.
Peter Black
Appointed October 2012
Peter Black has a broad range of corporate experience,
having held senior roles at the international company
Amcor Ltd including ten years as Group General Manager
Internal Audit. During this time, the audit department
expanded to five international countries. For more than
a decade, he has served as a member of the Province
Finance Advisory Committee for the IBVM Loreto Sisters’
Australian Province, providing commercial advice to
the Sisters, covering oversight of their schools across
Australia and their Australian and international
community projects. Peter holds a degree in commerce
from Canterbury University in New Zealand and is a
Member of the Institute of Chartered Accountants
of Australia and New Zealand.
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37Sister Sharon Casey MSC
Appointed July 2010
Born in USA, Sister Sharon is a Missionary Sister of the
Sacred Heart of Jesus (Cabrini Sister) and has served
two terms as a Provincial Councilor for the Stella Maris
Province prior to being missioned to Cabrini Health in
Australia. Her background is in education and she holds a
Master Degree in Religion and Spirituality from New York’s
Fordham University. Sister Sharon has served as Executive
Board Committee Member for Cabrini High School in
New Orleans and the Cabrini Centre for Nursing and
Rehabilitation in New York.
David Curtain QC
Appointed March 2007
David is a barrister who practises in a wide variety of areas
including medical and other professional negligence,
commercial litigation, civil juries and personal injuries. He
was appointed Queen’s Counsel in 1993. David is a former
Chairman of the Victorian Bar Council, a former President
of the Australian Bar Association and the former President
of the Medico-Legal Society of Victoria.
Sylvia Falzon
Appointed July 2010
An experienced non-executive director of ASX listed
companies, not-for-profit and government organisations,
Sylvia has worked in the financial services industry for
almost three decades. She has held senior executive
positions responsible for institutional and retail funds
management businesses both domestically and
internationally. Her roles have included Head of Business
Development at AVIVA Investors Australia, an equity
partner at Alpha Investment Management, and Chief
Manager International Sales and Service at National
Mutual Funds Management/AXA. Sylvia serves on the
boards of Perpetual Limited, SAI Global Limited, Regis
Healthcare Limited and Museums Board of Victoria.
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38
Our board continued
Peter Mahon
Appointed 1 July 2010
Peter is CEO of corporate advisory firm Royce. He has
extensive communications experience in the corporate,
government and not-for-profit sectors. Peter’s healthcare
experience includes the Commonwealth Department of
Health and Ageing, Therapeutic Goods Administration,
Victorian and Commonwealth Departments of Human
Services, Medicare Australia, GMHBA, Royal Children’s
Hospital, Mercy Hospital for Women, St Vincent’s Health,
Affinity Health, Villa Maria Society, Freemasons Hospital
and the Catholic Archdiocese of Melbourne. Peter holds
a Bachelor of Economics degree from Monash University.
He is a former member of the Xavier College School
Council, Chairman of the Xavier Foundation and the
Sacre Coeur Foundation. Peter is a member of the
Salvation Army Board of Advice.
Peter Matthey
Member since 2005,
appointed Chair September 2010,
retired October 2014
Peter is a retired chartered accountant with 38 years of
experience in public accounting. He was previously a
partner at KPMG and a Director of KPMG Transaction
Services. His primary industry focus was financial services
with significant sector experience in health, energy
and natural resources, infrastructure, transportation
and market-traded products. He worked extensively
throughout the Asia Pacific region. Peter is a director of
Church Resources and Catholic Network Australia Limited
and contracts privately in his areas of specialisation. He
is a Fellow of the Institute of Chartered Accountants in
Australia and a Member of the Australian Institute of
Company Directors.
Father Laurence McNamara CM
Appointed October 2012
Fr McNamara is a Vincentian priest and moral theologian.
He is parish priest of St Joseph’s Malvern and Senior
Lecturer in the Department of Moral and Practical
Theology at Catholic Theological College, MCD University
of Divinity, Melbourne. He has lectured at St Francis Xavier
Seminary, Adelaide College of Divinity, Flinders University
and the Catholic Institute of Sydney. Fr McNamara is a
graduate of the Gregorian University, Rome, and Oxford
University. He received his doctorate from the University
of Adelaide. He has been Deputy President of the Catholic
Institute of Sydney and President of the Catholic Moral
Theology Association of Australia and New Zealand and a
member of human research ethics committees for health
and public sector organisations.
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39Professor Robyn O’Hehir
Appointed September 2010
Robyn is Professor/Director of Allergy, Immunology and
Respiratory Medicine, Alfred Hospital and Central Clinical
School, Monash University, Deputy Head, Central Clinical
School, Monash University and Deputy Head Research,
Alfred Health. She is a consultant physician, educator
and internationally renowned researcher in allergy and
anti-inflammatory therapies. Robyn was elected a Fellow
of the Australian Academy of Health and Medical Sciences
and a Fellow of the Thoracic Society of Australasia in 2015
and is an editor of the international journal Clinical and
Experimental Allergy. Robyn is a Life Governor of Asthma
Victoria and a member of Council of the Sir Robert
Menzies Memorial Foundation.
Sister Helen Monkivitch RSM AO
Appointed July 2008,
retired October 2014
Sister Helen is a member of Mercy Health’s executive
team. She was CEO and Sister Administrator of the Mercy
Hospital for Women 1984-95 and CEO 1986-88. She holds
a Master of Health Planning from the University of New
South Wales, a Bachelor of Arts from Swinburne Institute
of Technology and a Diploma of Nursing Administration
from Lincoln Institute of Health Sciences. Sister Helen was
a member of the congregational leadership team of the
Sisters of Mercy Melbourne 1994-2000 and a member of
several Boards of Governance. She was awarded the 2012
Catholic Health Australia Maria Cunningham Award for
Outstanding Service.
Dr Paul Nisselle AM
Appointed October 2014
Paul is a general medical practitioner (GP) who has
extensive experience in medical indemnity insurance,
as well as medico-legal and clinical risk management.
He works as a sessional GP and is a consultant with MDA
National and the Cognitive Institute. He is a Fellow of
the Royal Australian College of General Practitioners,
a Foundation Fellow of the Faculty of Forensic and
Legal Medicine, Royal College of Physicians (England)
and holds a Master of Health and Medical Law. He was
made a Member of the General Division of the Order of
Australia (AM) in 2013 “for service to medicine and the
medical profession through contributions to a range of
government and professional organisations and to the
community through youth welfare and cultural groups”.
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40
Our board continued
Sneza Pelusi
Appointed October 2014
Sneza has worked with Deloitte Australia for 22 years
including 12 years’ experience as an audit partner. She
holds a Bachelor of Commerce, is a member of the
Institute of Chartered Accountants in Australia and is a
registered company auditor. She has worked in Perth,
Melbourne and Jakarta. Since October 2008, Sneza has
led the Deloitte Victorian Assurance and Advisory practice
and has been a member of the Victorian Executive and
National A&A Executive. Since 2011, Sneza has co-led
the firm’s leadership development program for talented
partners under 40 years of age. Also, she leads the
Deloitte Audit Committee Program in Victoria for
Non-Executive Directors.
Robert Zahara
Appointed July 2005,
retired October 2014
Robert has had wide experience in manufacturing and
provides mentoring support to a number of CEOs of
national manufacturing businesses. He has been the
CEO of both publicly and privately owned businesses with
strong links to the building industry. Robert is Treasurer
of Melbourne University Boat Club. He holds degrees
in chemical engineering and arts, as well as a Master of
Business Administration. Robert is a Fellow of the
Institute of Engineers
Dr Michael Walsh
Company Secretary since December 2008
Michael is Chief Executive of Cabrini Health. He has a
distinguished career in hospital and health administration
in Victoria, Western Australia, the UK and the Middle East.
He is a medical graduate of Monash University and holds a
Master in Public Administration from the Kennedy School
of Government, Harvard University. Michael is a Fellow of
the Royal Australasian College of Medical Administrators
and the Australasian College of Health Service Managers.
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41
Board committees
Cabrini Audit and Risk Management Committee
Chair: Peter Black
The Audit and Risk Management Committee is
appointed by the Board to assist it in fulfilling its
governance responsibilities in relation to the financial
management of Cabrini.
Cabrini Foundation Board
Chair: Sylvia Falzon
The Cabrini Foundation Board is appointed by the
Board to assist it in fulfilling its governance and oversight
responsibilities relating to fundraising. This Board
oversees and guides all fundraising activities for,
on behalf of, or under the auspices of Cabrini.
Cabrini Human Research Ethics Committee
Chair: Dr Margaret Staples
The Cabrini Human Research Ethics Committee reports to
the Board and is responsible for reviewing and approving
research projects that involve human participants and
41are being conducted at Cabrini. It ensures that the
research affirms the mission and values of Cabrini and the
Catholic Church. It also ensures that ethical standards are
maintained in research projects to protect the interests of
the research participants, the investigator and Cabrini.
Cabrini Institute Council
Chair: Professor Peter Fuller
The purpose of the Institute Council is to develop, support
and promote the clinical education and research activities
of Cabrini. It acts as the principal advisor on Cabrini’s
education, research and health promotion strategies and
governs/oversees the conduct of the Cabrini Institute.
Cabrini Mission and People Committee
Chair: Sr Sharon Casey MSC
The Mission and People Committee is appointed by
the Board to assist it in fulfilling its governance and
oversight responsibilities relating to Cabrini’s identity and
purpose including organisation culture, ethical practice,
community benefit and community partnerships.
Cabrini Nominations Committee
Chair: Richard Rogers
The Nominations Committee is appointed by the
Board to assist the Board fulfil its governance and
oversight responsibilities relating to the Board and
Board Committee composition, performance and
succession planning.
Cabrini Patient Experience and
Clinical Governance Committee
Chair: Dr Paul Nisselle AM
The Patient Experience and Clinical Governance
Committee is appointed by the Board to assist it in
fulfilling its governance and oversight responsibilities
relating to the key principles of clinical governance and
to ensure governance systems are in place that maintain
and improve the reliability and quality of patient care,
as well as improve patient outcomes.
The Board of Directors was supported by seven Board Committees during 2014-15.
Following is a description of the work undertaken by each of them.
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42
Our executives
Dr Michael Walsh
Chief Executive
Michael has been Chief Executive of Cabrini Health since
2008. He has a distinguished career in hospital and health
administration in Victoria, Western Australia, the UK and
the Middle East. He is a medical graduate of Monash
University and holds a Master in Public Administration
from the Kennedy School of Government, Harvard
University. Michael is a Fellow of the Royal Australasian
College of Medical Administrators and the Australasian
College of Health Service Managers.
Associate Professor Leanne Boyd
Executive Director, Nursing and the Cabrini Institute
In August 2014, Leanne joined the Executive Committee.
She has a clinical background in critical care and began
working at Cabrini in 2012, appointed Director of
Education and Staff Development. Leanne has more than
20 years’ experience in health professional education.
Prior to Cabrini, she worked at Monash University as
Director of Academic Programs (Middle East) and
Head of Department Community Emergency Health
and Paramedic Practice. Leanne holds postgraduate
qualifications in education and critical care from
Monash University and a Master of Tertiary Education
Management from the University of Melbourne.
Judith Day
Executive Director, Commercial Services and
Business Systems and Deputy Chief Executive
Judith has worked at Cabrini for nine years. She is
a Certified Practising Accountant and completed a
Master of Business Administration from the University
of Adelaide. Judith has almost 20 years’ experience
in the health sector. Previously, she was Director of
Finance and Administration at St Andrew’s Hospital in
Adelaide. Prior to that, she worked in various roles at
Faulding Healthcare, Flinders Medical Centre and Ashford
Community Hospital. Her responsibilities include finance,
payroll, information technology, health information
services and health fund contracts.
Cabrini has an Executive Committee which supports the Chief Executive in performing his duties,
including leadership of our mission and implementation of our strategic plan.
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43Cath Garner
Executive Director, Mission and Strategy
Cath has a background in nursing and education and in
2002, she was appointed as Mission Integration Officer,
joining the Executive Committee in 2007. She has worked
in Australian healthcare for almost three decades in a wide
range of key clinical, staff development and management
roles. She holds postgraduate degrees in education,
information systems, innovation/service management
and theology. She oversees Cabrini Health’s social
outreach and community engagement programs.
Geoff Fazakerley
Executive Director, Diagnostics,
Major Projects and Infrastructure
Geoff began working for Cabrini in 1985 and in 1990
became Director of Support Services until 1997, when
he was made Director of Building and Business
Development. In 2009, Geoff was appointed to the
position of Executive Director, Diagnostic Services
and Infrastructure. Geoff has played an integral part in
overseeing the development and expansion of Cabrini
Health, including our premises at Ashwood, Brighton,
Elsternwick, Hawthorn, Malvern and Prahran.
Mary-Anne Gallagher
Executive Director, People and Culture
Mary-Anne has been with Cabrini since 2010 and has
worked in the role of Principal Consultant, Organisation
Development reporting to the Chief Executive. In
August 2014, she was appointed to her current role.
Mary-Anne is a registered psychologist who has worked
in human resources for more than 25 years in private
and public sector organisations including finance,
corporate rehabilitation, environmental management,
public and private health and tertiary education. She has
held roles as director of organisation development and
human resources at a global level in complex, dispersed
organisations. Mary-Anne holds a Bachelor of Science, a
Graduate Diploma in Applied Psychology and a Master of
Science in Positive Organisation Development.
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44
Our executives continued
Dr Peter Lowthian
Executive Director, Medical Services
Since 2002, Peter was Executive Director of the
Cabrini Institute and in 2013 he also gained executive
responsibility for clinical governance at Cabrini. In August
2014, Peter was appointed to his current role. He is a
rheumatologist and a graduate of Monash University.
Peter is a Fellow of the Royal Australasian College of
Physicians, of the Australian Faculty of Rehabilitation
Medicine, of the Royal College of Physicians London and
of the Royal Australian College of Medical Administrators.
Natalie Sullivan
Executive Director of Brighton and Continuing Care
Natalie joined Cabrini in 2010 and oversees services
at Ashwood, Brighton, Elsternwick and Prahran.
She is responsible for service development in the areas
of allied health and community integration. In 2012,
Natalie took on executive leadership and responsibility
for implementation of Cabrini’s patient and family
experience strategy. Her background is in allied health
as a prosthetist/orthotist and she holds a Master of
Health Administration. Previously, Natalie worked at
Eastern Health where she was Chief Allied Health Officer
and General Manager of Angliss Hospital, Healesville
and District Hospital, Yarra Ranges Health and
Yarra Valley Community Health.
Dr Simon Woods
Executive Director, Malvern
Simon has worked at Cabrini Malvern since 1988 as a
general surgeon specialising in upper gastrointestinal
surgery. He was elected Chair of Medical Staff from
2006-07. In 2007, he was appointed Cabrini Health’s
Medical Director. He has presided over significant
changes in the accreditation of medical practitioners.
In August 2014, he was appointed Executive Director
of Cabrini Malvern, creating a single point of executive
accountability for the hospital.
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45
Our organisation chart
Cabrini Board of Directors
CORPORATE EXECUTIVE CLINICAL EXECUTIVE
Missionary Sisters of the Sacred Heart of Jesus, Provincial Superior, Stella Maris Province
Judith Day Executive Director, Commercial Services & Business Systems(Deputy Chief Executive)
Associate Professor Lee BoydExecutive Director, Nursing and Cabrini Institute
Natalie Sullivan Executive Director, Brighton and Continuing Care
Dr Peter LowthianExecutive Director, Medical Services
Dr Simon Woods Executive Director, Malvern
OFFICE OF CHIEF EXECUTIVE
Foundation: Sue James, Director (until April 2015)
Marketing & Community Relations: Christine Elmer, Director
Board Admin Support:Judy Nancarrow, Board and Administration Support
Legal:Neil Christensen, Legal
Cath Garner Executive Director, Mission and Strategy
Geoff FazakerleyExecutive Director, Diagnostics, Major Projects & Infrastructure
Mary-Anne Gallagher Executive Director, People and Culture
Ralf PelzCabrini Linen
Tim Staker Cabrini Technology
Kris BothaHuman Resources & Employee Relations
Dr Michael WalshChief Executive
Note: current at 30 June 2015
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46
Founding Institute Donors
Cabrini Hospital
Cabrini Hospital Medical Staff
Cabrini Pharmacy
Construction Engineering (Aust) Pty Ltd
Corrs Chambers Westgarth
CWB Australia Ltd
The Gandel Charitable Trust
Dr Romayne Holmes
The Lording Family
Melbourne Pathology
Dr Frank Panetta
Mr Denzil & Mrs Sylvia Pinto
The Polglase Family
Radclin Medical Imaging
Safetell International
Schering Australia Pty Ltd
Tattersall’s, The Estate of the Late George Adams
Drs Victor & Karen Wayne
In Memory of Sir Edward Hughes
In Memory of Mavis Lord
In Memory of Esther Barouh
The Judy Reddoch Breast Cancer Fund
Companions
Aventis Pharma Pty Ltd
Mr John Gandel AO & Mrs Pauline Gandel
Mr Ian & Mrs Linda Gandel
Ms Michelle Gandel
Mr Tony & Mrs Helen Gandel
Heartbeat Cabrini Inc.
Mr Alan Jackson AO & Mrs Esme Jackson
Alan Jackson Nursing Research Fellow
Mr John Laidlaw OAM & Mrs Betty Laidlaw
Mr David Mandie AM OBE
Pfizer Australia Pty Ltd
The Sambor Family
The Moniek Sambor Family Memorial Research Fund
The Simonds Family
The Stewardson Charitable Trusts
Mr George & Mrs Mira Szalmuk
Szalmuk Family Department of Medical Oncology
Mrs Anne Wollach-Szalmuk
Mr Geoff Szalmuk
Mrs Simone Szalmuk-Singer
Dr David & Mrs Lisa Thurin
Mr & Mrs Joseph & Helena Fröhlich West
Fröhlich West Chair of Surgery
Partners
The Michael & Andrew Buxton Foundation
Bensons Group of Companies
Cabrini Medical Staff
Construction Engineering (Aust) Pty Ltd
Marc & Bev Fookes
Charles Holckner & Family − In Memory Of Lily
HD & KM Johnston
Jreissati Foundation
Peter Meese Cancer Nursing Fund
Mr David & Mrs Barbara MacDonald
Mr Angus Mackay
Mr Louis Mangan AO & Cecile Mangan
The McMurrick Family
Mr & Mrs Mark Newman
Richard & Dorothea Nossbaum
Ostomy Association of Melbourne Inc
Nigel Peck AM & Patricia Peck
Alan, Ahda & Evi Selwyn Family
Richard Smith
Fellows
Associated Retailers Limited
The Bachrach Charitable Trust
In Memory of Jan Bucknall
Charter Security Group
The Alfred & Jean Dickson Foundation
Equity Trustees Limited
The Fryer Family
Brian H Gillies Travel Scholarship for Palliative Care Nurses
Prue Gillies
Geoff and Helen Handbury Foundation
Mr & Mrs Higgins
Mrs Kerrie Hunter & Family
Susan Kavals Memorial
Mrs Dinah Krongold & Family
Dr Laurence LeWinn Foundation
Kylie Minogue OBE
Richard & Susan Mizgala
Frank O’Shea OAM
Mayer Page Research Fellow
The Family of Duncan Powers
In Memory of Marlene Regan
The Sasse Family
Mr & Mrs P Selzer & Family
Signorino Family
Victor Smorgon Charitable Fund
David & Chasya Tamir
Tomaino Family
Michael & Donna Tricarico & Family
Cheryl M Windsor
Benefactors
Amgen Australia Pty Ltd
AMP Foundation
Our supporters
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AON Risk Services Australia
Anthony & May Barry
Beaconsfield & de Winter Families
W & G Bradshaw Trust
Chris Chadwick
Collier Charitable Fund
Commonwealth Bank of Australia − Corporate Financial
Services Vic & Tas
Maureen Coomber
The De Luca Family
David & Kristene Deague
Mr Andrew C Facey
Mr Geoff & Mrs Lesley Freeman
Brian Goddard
Mr John Grossi
Herschel Asset Management Limited
Mr Russell Hutchinson
IM & SK Families Fund
Des & Cheri Jackson
Jack & Sheila Jenner
Kay & Burton Pty Ltd
Eleanor Keamy & George Tate
Mrs Judith Lang & The Gideon Lang Foundation
Helen Macpherson Smith Trust
Mr Colin & Mrs Jannene Madden
The Matthey Family
Alison McElroy
Ron & Valerie McLaughlan
Men of Malvern
Merrin Foundation
MIA Victoria
Doris Mohl OAM
John Allison Monkhouse
John Allison Monkhouse Palliative Care Scholarship
Mr Hugh Morgan AC & Mrs Elizabeth Morgan
Mr Patrick Nalty
The O’Donohue Family
Pharmacia Australia Pty Limited
Prostate Cancer Foundation of Australia
Elinor Rabinov
Gary Richardson
Roche Products Pty Ltd
Irvin Rockman CBE
Rotary Club of Brighton
Rotary Club of Malvern
The Sanford Partnership
Sanofi-Sythelabo Australia Pty Ltd
The Late John Saunders AO
Margaret Savill
Mr Richard John Savill
Alexander Slade
The Brian Smith Endowment
June F.M. Smith
Smith & Nephew Pty Limited
Margery E Snowball
Sotheby’s Australia
Spooner Family
G & K Stansen
Bib Stillwell BMW
Mr Brian J Sutton FRCNA
Tattersall’s, The Estate of The Late George Adams
Quentin Wallace
Mr Stewart & Mrs Ingrid Webster
Dr Charles William (Bill) Edgar Wilson
Windemere Foundation
Yarra Valley Travel
Patrons
Aquanita Racing
Pat & Sheril Aughterson
Mr Nick & Miss Angela Baldi
Bagot Gjerja Foundation
Theodore (Ted) & Miriam Berman
Ron Bunker & Evelyn Abaya
Reginald & Audrey Campbell
Caravan Industry Australia Victoria Trades Division
John Christopherson
Estate of Mrs Margaret Cochrane OAM
Naja David & Family
In Memory of Nereo Dizane
Downie Family
Mr & Mrs Wal Edgar & Family
Eric Ormond Baker Charitable Fund
The Marian & E H Flack Trust
Fried & Sable Families
Mr Michael & Mrs Helen Gannon
Mrs Jenny Gold and Family In Memory of Dr Norman Gold
Eli & Kerry Goldfinger
Grenda Foundation
Ken & Margaret Grenda
Dorothy Haines
The Hall Family
P & M Harbig (Holdings) Pty Ltd
The George Hicks Foundation
In Memory of Jade Howell
In Memory of Kerrie Hunter
The Irvine Club Inc
Jacobs Thomas & Associates
Dr Sharon Keeling
Mr Doug Kefford AO
In Memory of Dorothy Keyte
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The Valda Klaric Foundation
Greg Lamanna
Langton’s Pty Ltd
Geraldine Lazarus
Lynette & Kevin Lee
Mrs Barbara J Lewis
The Lochtenberg Family
Jeff Loewenstein
Lord Mayor’s Charitable Fund
Joan Loton
The Lowthian Family
Andy Lyas
In Memory of Dr Ann Marks
Christopher Marriott
Men of Malvern
Medtronic Australasia Pty Ltd
The Mezo Family
Sarah Miskin Palliative Care Nursing Scholarship
Barry & Beatrice Moignard Charitable Trust
Montague Group
Moore Stephens Melbourne Pty Ltd
R M Morgan AM
Paul Mullaly QC
Mr John & Mrs Pamela Murphy
In Memory of Mary Nesbitt
In memory of Mr Chor-Kim Ng
Novartis Pharmaceuticals Pty Ltd
Richard (Frederick) O’Brien
Bruce Parncutt & Robin Campbell
Paulusz Family Foundation
Proclaim Management Solutions Pty Ltd
Ramler Family
Mr & Mrs Anthony Reeves
John Reeves
Mr Benedict J Roche
Denis Roche
Drs Sue & Phil Ronaldson
Rotary Club of Chadstone/East Malvern
Rotary Club of Brighton Charitable Foundation
Peter & Barbara Shearer
Mrs Maggie Christin Shipp
Mr John Sircom & Mrs Helen Sircom
In Memory of Marjorie Smith
Mr Daryl Somers OAM & Mrs Julie Somers OAM
In Memory of Margaret Roff Sutton
Mrs Valma Truin
Barbara Tucker
In Memory of Suzanne Vass
The Wallis Family
Marie & John Warnock
Drs Victor & Karen Wayne
The Werled Foundation
Associates
John & Ruth Adamson
Georgina Barraclough
John & Liz Bate
Mr & Mrs Jack & Meg Bowen
Brighton Grammar School Foundation
David Brookman
The Sir Wilfred Brookes Charitable Foundation
Mr & Mrs G & J Brown
Carter Family Foundation
The Hon Stephen Charles QC
Nelson & Julie Cheung
In memory of Ignatius Paul Cini
Cobram Barooga Golf Club Veterans Club
In Memory of Graham Coningsby
Mrs Margaret Coningsby
In Memory of Ron & Joan Davies
Brian Davis
Barbara Dicker
Dromana Football & Netball Club
In Memory of Cyril Doraisamy
Mary Drenen
The Duggan Foundation
Mrs Susie Edwards & Family
Sylvia Falzon
John Graham
Mr & Mrs Geoffrey A Grant
Edward Hauser OBE
Jean & Ern Ireland − Sea Bee Pty Ltd
In memory of George Karpathiou
Jack & Karen Joel & Family
The Jonson Family
Annie Rose & Andrew Lazar Foundation
Mr Andrew Lindsay
Mr & Mrs Simon & June Lubansky
The Luscombe Family Foundation
Douglas Mackenzie
Ron & Fay Malouf
In Memory Of Leigh Masel
In Memory of Stewart Maxted
Allan McNicol
Desmond W Milner
Modern Drive Engineering P/L
Gordon Moffatt AM
In Memory of Judith Moir
Richard Mole
E. Morris
David Oppenheim
Vincenzo Paoletta
Pellicano Group
Mrs Christine Potts
Reeves Endowment
Mrs Irene Reich
Ralph & Ruth Renard
Richard & Ros Rogers
The Russell Foundation
William Sexton
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Yvonne Spencer
The Springwaters Foundation
Jean St Leger Educational Scholarship
Mr & Mrs Frank & Heather Stewart
The Strachan Family
Mr Bernard Sweeney
In Memory of Mrs Pamela Tax
Geoffrey H Thomas
Joan & Roderick Thomson
Leonie Thompson
Yvonne Thompson
Dinah Tobias
Cornelis Van Ek
B & A Wain
Peter Wain & Family
Mr Max Walters
Mr Choo Keng Wee & Mrs Beverley Anne Wee
In Memory of Mr John Whitbread
Bequests
In Memory of Claire Abrahams
Estate of Ellen M Balderstone
Estate of Carmel Mary Blanton
Mrs Ann Brewer
Estate of Rosina Violet Brown
Estate of Nance Nevasa Buchanan
Estate of Agnes Ferguson Clark
Estate of Annie Marjorie May Clarke
Roger John Cleary
Estate of Joyce Mena Coxall
The Estate of David Roy Cross
Rino Della Bosca
Estate of John Robert Edwards
Estate of Barbara Feil
In Memory of Hubert Frances & Margaret Mary McCarthy
Estate of Harold Francis
Estate of U M Frawley
Estate of Dorothy Cecelia Garbutt
Estate of John Sutherland Hamling
Estate of Pamela Mary Harper
Estate of Noel Arthur Hatherly
Estate of Mary Kathleen Hauser
Estate of Doris Mary Hawkless
Estate of Rita Mae Hunt
Estate of Doreen Johnson
Estate of Valda Irene Keil
Estate of Irene Kozica
Estate of Dr Betty Laidlaw
Estate of Robert Mackey
In Memory of Mrs Katherine Jane Mactier
Rita Anversa Magris
Estate of Katherine Mander
Estate of Brian Charles Mander
Estate of June Masson
Estate of Marita Therese Mulcahy
Estate of Marjorie May Murdoch
Estate of Rex Oxnam
Estate of Leslie Charles Parkinson
Estate of Russell Pitt
Estate AV Powers
Estate of Lindsay G Quinn
Estate of William Clifford (Peter) Rawlins
Estate of Alexander Graeme Robertson
The Estate of Anthony Carmel Saccasan
Estate of Grace Saunders
Mrs E C Seccull
Estate of Leslie Alfred Shapland
Estate of Maria (Lina) Concetta Sinelli
Bella Taft
Estate of Hugh L Wallace
Estate of Wilma Elsa White
Estate of Betty Geddes Wood
The Estate of Vica Vitea Yavitch
In Memoriam
Mr Christopher Bedelis
Patricia Boxall
John William Clapham
In Memory of Cyril Doraisamy
Kevin Elias
Walter Lyle Fish
Amelia Fuller
Margaret Goddard
Mrs Jenny Gold and Family In Memory of Dr Norman Gold
The Tom Hafey Memorial Fund
Jade Howell
Kerrie Hunter
Patricia Janes
Mr Stephen Kelly
In Memory of Dorothy Keyte
In memory of Tuen Yee Lucy Lao
In Memory of Mrs Patsy Littlejohn
In Memory of Dr Ann Marks
In Memory of Stewart Maxted
Mr Brian O’Sullivan
In Memory of Maxwell Charles Parsons
Mrs Christine Potts
Mr Harry M Ramler
Joyce Reed
In Memory of Mrs Bella Rogers
In Memory of Timothy Russell
In Memory of Ann Ryan
In Memory of Mr Richard John Savill
Kevin & Patricia Speer
In Memory of Diane Spielvogel
In Memory of George & Mira Szalmuk – The Szalmuk
Family
Miss Charlotte Tait
Mrs Pamela Tan
Dr Charles William (Bill) Edgar Wilson
Geoffrey Robin Westacott
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50O U R H E R I TAG E S TO RY
Francesca Cabrini was born in northern Italy in 1850.
Inspired by her deep faith in Jesus Christ, she was a
woman of great compassion and courage. She saw
her life as a mission to relieve suffering and serve
those in need – particularly the poor and excluded.
She established health, education and care centres in
the USA and Latin America, in Europe and in England,
becoming an inspiration to all whose lives she touched.
She was the first citizen of the USA to be canonised a
saint. At age 30, she founded the Missionary Sisters of
the Sacred Heart of Jesus to show God’s love for people
through their compassionate action in the world. Today
their mission reaches around the world, and includes
Cabrini Health in Australia.
Our Cabrini story started in 1948, when ten Cabrini Sisters
arrived in Melbourne to take over St Benedict’s, a small
hospital in Malvern. The journey from Italy took ten days
as the plane could only fly during daylight hours. The
Sisters thought they were taking over a fully functioning
A B O U T C A B R I N I H E A LT H
hospital but unfortunately, this was not so. Without losing
spirit, they worked hard to equip and make the place
presentable so that they could re-open the facility. At
the time, Melbourne was not the multicultural city that
we know today. People were cautious of these Italian
sisters who dressed and spoke differently to the Australian
religious of the time. Despite their best efforts, in the
first few months there were many complaints about their
strange ways. However, the Sisters recognised there were
people in need and, with courage and determination; they
laid the foundation for the comprehensive healthcare
serve we have become today.
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Published May 2016.
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