cabrini health service and community benefit report 2014-15

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1 HEALTH SERVICE AND COMMUNITY BENEFIT REPORT 2014-15

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At the beginning of the 2014-15 year, I set 13 chief priorities responding to the following areas of focus in our strategic plan (2013-15): mission, strategy and people; patient experience, safety, quality and compliance with national standards; and stewardship of resources.

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Page 1: Cabrini Health Service and Community Benefit Report 2014-15

1

H E A LTH S E RV I C E A N D COM M U N IT Y B E N E FIT R E P O RT

2014-15

Page 2: Cabrini Health Service and Community Benefit Report 2014-15

2

New mother Helen Bird and baby Charlotte (baby) together with Cabrini midwife Jamie Jakubowicz.

Page 3: Cabrini Health Service and Community Benefit Report 2014-15

33

C ARING .CONTINUING .

COMPA S SIONATE .

Page 4: Cabrini Health Service and Community Benefit Report 2014-15

4O U R M I S S I O N O U R VA L U E S

Who we are: We are a Catholic healthcare service

inspired by the spirit and vision of Saint Frances Xavier

Cabrini and the Missionary Sisters of the Sacred Heart

of Jesus (the Cabrini Sisters).

What we believe: We are a community of care,

reaching out with compassion, integrity, courage and

respect to all we serve.

What we do: We provide excellence in all of our

services and work to identify and meet unmet needs.

Our values form the base of our mission, are built around

what we believe and drive how we act. They are drawn

from Saint Frances Xavier Cabrini’s life and reflect her

heart, her spirit, her conviction and her approach.

Compassion: Our drive to care is not just a professional

duty to provide excellent quality care but is born of a

heartfelt compassion for those in need, motivated by

God’s love for all people.

Integrity: We believe in the power of hope to transform

people’s lives and remain faithful to the bold healing

mission and legacy of Saint Frances Xavier Cabrini.

Courage: We have the strength, determination, vision

and conviction to continue the work of Saint Frances

Xavier Cabrini and the Cabrini Sisters.

Respect: We believe that every person is worthy of the

utmost respect and the best possible healthcare. We

know that our resources are entrusted to us to use for

the benefit of others.

A B O U T C A B R I N I H E A LT H

Page 5: Cabrini Health Service and Community Benefit Report 2014-15

55CO N T E N T S

6 Chairman’s message

8 Chief Executive’s message

10 Your gifts of support

16 Your care and experience

20 Our services

24 Our people

28 Our stewardship

34 Our performance

36 Our board

42 Our executives

45 Our organisation chart

46 Cabrini supporters

50 Our heritage story

This printed report is an abridged version.

For a full copy of the 2014-15 report

please visit www.cabrini.com.au

Page 6: Cabrini Health Service and Community Benefit Report 2014-15

6 It is my honour to have been appointed Chairman of

Cabrini in October 2015. I appreciate and acknowledge

the support of the Cabrini Sisters and my fellow Board

members in carrying out this role. Cabrini is a wonderful

organisation that is committed to improving the health

and wellbeing of those that pass through its doors and

meeting the unmet need of those in the community who

are beset by varying difficulties.

Our Board

We are extremely fortunate to have a voluntary Board

that is focused and committed to Cabrini. It comprises

accomplished people in the fields of law, accounting,

finance, marketing, healthcare, research, religious

orders and business experience. We are proud to note

that our Board member Professor Robyn O’Hehir has

been appointed an Officer of the Order of Australia.

During the past year we farewelled David Curtain QC,

who had served the maximum number of years on the

C H A I R M A N ’ S M E S S AG E

Board. His contributions throughout the years have been

outstanding and we are pleased to announce that David

has accepted the position of Chairman of our forthcoming

Capital Appeal. We are extremely pleased to announce the

appointment of a consumer representative as an invitee

to our Board of Directors, who will commence in 2016.

The Cabrini Sisters

We are charged with the responsibility of guarding the

assets of the Missionary Sisters of the Sacred Heart of

Jesus and fulfilling their mission in Melbourne. We are

a community of care, reaching out with compassion,

integrity, courage and respect to all those we serve.

We strive to provide excellence in all of our services

and work to identify and meet unmet needs. We have

regular contact with the Sisters via teleconference, as

well as reciprocal visits. I most sincerely thank Sister

Pietrina Raccuglia MSC, Provincial Superior, and Provincial

Councillors Sister Catherine Garry MSC and Sister Diane

Olmstead MSC, as well as Sister Barbara Staley MSC,

General Superior, for their support and wise counsel. We

welcome Sister Arlene Van Dusen MSC and Sister Lucy

Panettieri MSC who are new members of the Provincial

Council and look forward to welcoming them to Australia.

Our divisions

When I joined the Cabrini Board, I did not perhaps

appreciate the complexity of the organisation. We are

well known for our healthcare however we have other

divisions that are significant within our organisation.

Cabrini Linen Service is a large and environmentally

responsible service. Cabrini Technology, incorporating

the recently acquired AWA brand, is well known

throughout the healthcare and commercial world for its

high quality work and advanced capabilities. We have

two fine, skilled and respected rehabilitation facilities in

Elsternwick, a renowned palliative care facility in Prahran

and a wonderful aged-care facility in Ashwood.

Above: Richard Rogers

Page 7: Cabrini Health Service and Community Benefit Report 2014-15

7Governance

There are eight committees of the Board including

Audit and Risk Management, Patient Experience and

Clinical Governance, Mission and People, Foundation,

Nominations, Cabrini Institute Council, and Human

Research and Ethics. Recently we established a new

committee: the Major Construction Projects Committee.

It oversees all developments costing more than

$20 million. All committees have Board members, Cabrini

executives and appropriately qualified people external

to Cabrini. Furthermore many now have community

representatives. We have successfully implemented our

strategic plan 2013-15. With extensive consultation, a new

corporate strategy is being formed for 2016-2020.

Our people

Cabrini is very fortunate to have an outstanding and

committed group of employees. Our Chief Executive

Dr Michael Walsh has enormous energy and enthusiasm

and is committed to delivering excellence across our

services and fulfilling the mission of the Cabrini Sisters.

He is supported by an expert group of executives whose

positive influence flows through the organisation. Due to

the care and sincerity of our doctors and nurses, I believe

our patients receive the best of healthcare.

We could not operate our complex and extensive

organisation if it were not for all who work behind

the scenes. Whether in our associated businesses,

our engineers, our communications team, our food

services, our hotel services, our coding team, our finance

department or patient services. I sincerely thank them for

their contribution on behalf of the Board and the Sisters.

Highlights

In August-September 2015, we undertook an accreditation

survey against the National Safety and Quality Health

Service Standards. Much work was undertaken in 2014-15

in preparation. To quote from the regulations: “the board

of a healthcare organisation has ultimate responsibility for

the governance of that organisation.” All of our facilities

were successfully re-accredited. At the closing meeting,

the surveyors said that all staff and doctors clearly

understood their role in the care of the patient. Some other

highlights include the development and expansion of AWA,

implementation of the electronic medication-management

system, commissioning of the new cardiac catheterisation

laboratories and opening of two new consulting precincts

at Cabrini Malvern and receiving the Victoria Day Award

for Public and Community Service by a Good Corporate

Citizen. Our social procurement policy has resulted in

almost $2m business committed to local retailers and

suppliers of services, highlighting our economic role.

My sincere thanks go to our Sisters, our Board, staff,

volunteers, accredited medical specialists, donors,

consumer representatives and suppliers. Without your care

and commitment, Cabrini could not do what it does so well.

Richard Rogers

Page 8: Cabrini Health Service and Community Benefit Report 2014-15

8

C H I E F E X E C U T I V E ’ S M E S S AG E

Above: Dr Michael Walsh

At the beginning of the 2014-15 year, I set 13 chief

priorities responding to the following areas of focus

in our strategic plan (2013-15): mission, strategy and

people; patient experience, safety, quality and compliance

with national standards; and stewardship of resources. I

would like to take the opportunity to report against these

chief priorities.

Mission, strategy and people

Growing our community benefit program was a key

commitment. In 2014-15, we invested more than $3m on

social outreach and community engagement, excluding

the value of material aid, pro bono services and volunteer

support. Plans are well underway to establish an Asylum and

Refugee Seeker Health Hub in Sydney Road, Brunswick.

Our organisation strategy underpins all we do at Cabrini. I

committed to completing implementation of the Cabrini

Strategic Plan 2013-15 and developing a new plan for the

coming years. Of the 80 actions initiated as part of the

2013-15 strategic plan, 20 had been completed by June

2014. A further 52 had been completed or were anticipated

to be completed by the end of June 2015. In 2015-16, we will

launch our 2016-20 corporate strategy with local strategic

plans to follow. In doing so, we will reaffirm our mission

of helping those in need; this is the guiding principle that

galvanises all who work with us. We have made strides

towards ensuring we have the right staff in the right jobs at

the right time and continue working to maintain our staff

numbers within budget with gains through productivity and

technology such as the implementation of our electronic

medication-management system.

I committed to responding to the Cabrini staff

engagement survey 2014 and to making Cabrini an event

better place to work. Twenty staff forums were conducted

across the organisation, during which I heard the views

of more than 200 staff. Since then, a working group has

been formed and funding has been allocated towards

reinvigorating our rewards and recognition program. We

continued health and wellbeing initiatives to help manage

the health of our staff more effectively.

Patient experience, safety, quality and

compliance with national standards

A key commitment was to maintain or improve our patient

satisfaction scores across Cabrini. In 2014-15, we adopted

the hospital consumer assessment of healthcare providers

and systems (or HCAHPS tool) for inpatient surveying. Our

Brighton and Malvern hospitals maintained or improved

their performance, while our residential aged-care home

at Ashwood and our rehabilitation hospitals maintained

their average scores. Patient safety and quality of care is

paramount. I committed to improving infection control

by achieving a hand hygiene audit score of 80 per cent

across Cabrini. We achieved an average of 79.5 per cent

compliance across our acute hospitals (in Brighton,

Page 9: Cabrini Health Service and Community Benefit Report 2014-15

9Malvern and Prahran), our rehabilitation hospitals and our

residential aged-care home.

Expert, swift, accessible care in a health emergency is

vital. I committed Cabrini to providing better community

access to our emergency department (CED) at Malvern by

decreasing ambulance bypass. We reduced the amount

of time our ED was on bypass from 18 per cent on average

(January 2014) to 6 per cent (January 2015).

I committed to Cabrini meeting and/or exceeding the

National Safety and Quality Health Service Standards

and other relevant accreditation standards. In 2015, we

achieved accreditation, including 29 ratings of ‘Met with

Merit’. Similarly, Cabrini Technology achieved ISO9001

Quality Accreditation for the group.

Stewardship of resources

During 2014-2015, we experienced an 11.7 per cent

increase in revenue on the previous year and a better

operating performance across the organisation. We

invested our capital budget allocated for infrastructure

and equipment, with most of these funds spent by the

end of 2014-15.

I committed to managing and decreasing risks to our

organisation through the best possible planning and

responses to known risks. We maintained our enterprise-

wide approach to risk management and updated our

Board regularly. 

Change and stability

The 2014-15 year brought some departures – we

farewelled Kris Botha who served on the executive

committee for several years and Adjunct Professor Sue

O’Neill, who now has a CEO appointment in public health.

We welcomed two new appointments to the executive

committee: Associate Professor Lee Boyd who has the

dual role of Executive Director of Nursing and the

Cabrini Institute and Mary-Anne Gallagher who is our

Executive Director, People and Culture.

We finished 2014-15 year by accepting the honour of

becoming Victoria’s first healthcare provider to receive

the prestigious Victoria Day Award for Public and

Community Service by a Good Corporate Citizen.

This award acknowledged our support and operation

of numerous programs for disadvantaged people in

our community and particularly recognised the

Cabrini Linen Service. My deepest thanks go to the

Cabrini Sisters, our Board of Directors particularly

our Chairman Richard Rogers, my executive team,

our doctors, staff, volunteers, donors and consumer

representatives – not to mention our patients, residents

and their families who entrust us to provide care for them

and their loved ones.

Dr Michael Walsh

Page 10: Cabrini Health Service and Community Benefit Report 2014-15

1010

June and Neville Smith are strong supporters of Cabrini and donors to our work.

Page 11: Cabrini Health Service and Community Benefit Report 2014-15

11

YO U R G I F T S O F S U P P O R T

11

Neville and June Smith have formed a relationship with

Cabrini Hospital that has lasted a lifetime. The Doncaster

couple have been involved with Cabrini since the 1940s,

when Neville’s father was treated there. Back then, the

hospital was known as St Benedict’s.

It wasn’t until June was diagnosed with bowel cancer in

1979 that they came to know the walls of Cabrini from the

inside. June says she was sent to a specialist at Cabrini

and from there underwent a number of major operations

under surgeon Mr Alan Cuthbertson before being given

the all clear. It was during this time she became a founding

member of the Ostomy Association Melbourne, a not-

for-profit organisation catering for the appliance needs of

ostomates. The Ostomy Association first operated from

a small room on the fourth floor at Cabrini Malvern. June

was a volunteer until recently, serving more than 37 years.

“I’ve been a volunteer, a consultant for helping

new patients and a committee member – I’ve been

everything,” June said. She says the care she received at

Cabrini was “excellent – I’m still here to tell the tale”.

Neville said both their fathers had died at the hospital and

although it was a tough time for the families, they knew

they were in a “very good hospital and getting the best of

care”. This was partly what had prompted them to donate

to the hospital. Neville and June are just two of the many

generous donors to Cabrini who have also opted to leave

a bequest to Cabrini in their will.

Neville says Cabrini is “a worthwhile cause” and that he

has enjoyed watching the hospital grow and develop. “It’s

very positive and worthwhile,” Neville said. “We’ve been

involved in visits to see new equipment and the care and

dedication of the staff. I hope that others who use this

hospital appreciate what it does for them. If you get good

service or help, then you should be prepared to put in and

help, every dollar counts.”

June says Cabrini has played a big part in the couple’s life.

“It’s a place of warm feeling and thankfulness of still being

alive,” she said.

A lifelong relationship

Page 12: Cabrini Health Service and Community Benefit Report 2014-15

12 Donors make a difference to Cabrini’s careThe contributions of the Cabrini Foundation have an

important part in the stewardship of our organisation.

Cabrini does not rely on government or church funding.

The Cabrini Foundation plays a key role in developing,

organising and coordinating fundraising activities

to support Cabrini’s work. As well as raising funds to

purchase highly advanced technology and equipment

and to invest in research, education and the development

of innovative services, the Cabrini Foundation

connects our institution with the

community. Donations to support Cabrini’s

work come from a range of valued sources

– from members of the local community,

groups, corporate partners, trusts,

foundations and people who leave a legacy

or gift in their will.

Governance and leadership

In her role as Chair of the Cabrini Foundation Board,

Sylvia Falzon continues to provide leadership and vision

for the Cabrini Foundation. All members of the Cabrini

Foundation Board Sub-committee provide expertise

and leadership to the Cabrini Foundation and actively

assist in raising funds to support the work of Cabrini. In

2014-15, the Cabrini Foundation team underwent a period

of change and renewal. New appointments have been

made to help maximise the contribution of the Cabrini

Foundation – an operational initiative under the Cabrini

Strategic Plan 2013-15 – and create opportunities to

support Cabrini’s work.

Fundraising campaigns

Fundraising campaigns conducted in 2014-15 focused

on supporting the specific equipment needs of

our acute hospitals in Brighton and Malvern.

We conducted several appeals for which we fortunate

to receive strong donor support. They included

the following:

• A campaign to support acquisition of a new magnetic

resonance imaging (MRI) machine at Cabrini Brighton,

which will greatly benefit the bayside community. This

campaign is ongoing.

• A campaign to support the development of two new

cardiac catheterisation laboratories at Cabrini Malvern

• A campaign to support the development of our

new stroke unit at Cabrini Malvern in response to

community need

We continued our efforts to raise funds to support the

implementation of scalp cooling technology in our

day oncology units. This technology helps to reduce

the likelihood of hair loss among patients receiving

chemotherapy treatment for cancer and is a valued

benefit of having care at Cabrini.

YO U R G I F T S O F S U P P O R T

The Cabrini Foundation helps us to build on our organisation’s solid base and pursue new horizons, in order

to deliver on Cabrini’s mission of providing excellence in all our services. When you donate to the Foundation,

your generosity is used to directly benefit our patients and it makes a real and tangible difference.

Ron Weinmann is Secretary of Heartbeat Cabrini and a familiar presence at Cabrini Malvern.

Page 13: Cabrini Health Service and Community Benefit Report 2014-15

13LBBC Fundraising Committee

Cabrini’s health promotion initiative Let’s Beat Bowel

Cancer (LBBC) supports bowel cancer research activities

and is committed to clinical research and education.

Each year, the LBBC Fundraising Committee raises more

than $250,000 to support research into bowel cancer

and to develop and promote vital health messages to the

community. Des Jackson and Geoff Stansen are especially

acknowledged for their long standing support.

Foundation 49: Men’s Health

At the end of the 2014-15, plans were underway for the

transition of Foundation 49: Men’s Health from Cabrini

to Baker IDI Heart and Diabetes Institute (Baker IDI),

an independent, internationally renowned medical

research facility with research goals of treating, managing

and preventing disease at any stage. Under the new

arrangement, the Foundation 49 Council with Chair

Associate Professor Gary Richardson would continue

to inform the future direction of the initiative with the

support of Baker IDI.

Men make up 49 per cent of Australia’s population,

hence the name Foundation 49: Men’s Health. Each

year in Australia, more than four men die every hour

from preventable conditions; a total of 35,000 fatalities

annually. At all ages, men experience higher mortality

rates than women for cancers, diabetes mellitus and

diseases of the circulatory system. Most alcohol related

deaths occur in men (74 per cent) and more than two-

thirds of Australian men are overweight or obese. Also,

one in eight men experience anxiety or depression

during their lifetime. Through the education of men,

their partners, families, employers, communities and

government, there are opportunities to improve the

health status of men and reduce the prevalence of the

major diseases that men experience.

Since beginning in Melbourne in 2001, Foundation

49: Men’s Health has achieved a great deal in the

development of new approaches to men’s health

and men’s health promotion. It was integral in the

development of the National Male Health Policy 2010 and

the Victorian Male Health Strategy 2010-14, which attest

to its influence in the public sphere.

Cabrini will continue to support Foundation 49: Men’s

Health as a major sponsor of events held in its name.

Let’s Beat Bowel Cancer Ambassador Mel Monks and children Finn (left) and Abbey (right).

Page 14: Cabrini Health Service and Community Benefit Report 2014-15

14Events

Events provide the Cabrini Foundation with opportunities

to raise specific funds for new projects and to engage with

members of our local communities.

In March 2015, we conducted a preview of the new cardiac

catheterisation laboratories at Cabrini Malvern for our

donors. More than 150 people gave money towards

this important development at the hospital. This event

was well received by participants who heard from Geoff

Fazakerley (Executive Director, Diagnostics, Major

Projects and Infrastructure), Dr Simon Woods (Executive

Director, Cabrini Malvern) and Anne Zandegu (Director of

Nursing, Cabrini Malvern). In April-May 2015, we held our

third Cabrini Cycle Challenge, also to raise funds for these

facilities. During the eight-day event, riders covered

670 km beginning in Halls Gap and finishing in Malvern.

In June 2015, we held our annual men’s health business

breakfast. This Foundation 49: Men’s Health event

encourages men to take better care of their health

by having an annual health check with their GP, in

order to identify any issues early. Held at Melbourne’s

RACV Club, more than 210 men and women attended

the event, which included an address by the Hon Jill

Hennessy MP, Victorian Minister for Health. The event

began with an address by keynote speaker Dr Peter

Larkins (clinical specialist and former athlete) followed

by interviews between MC Ian Goldsmith and panel

members: Marcus Padley (stock broker and author),

Nik Stirzaker (Melbourne Rebels player and Foundation

49 ambassador), Justin McLean (global partner at PWC

and founder of www.thrivor.org.au) and Dr Steve Ellen

(psychiatrist and head of emergency psychiatry at Alfred

Health). Proceeds of the event (approximately $11,000)

were donated to Baker IDI Heart and Diabetes Institute.

The Cabrini Foundation works to support the Cabrini

Institute in its education, research and health promotion

YO U R G I F T S O F S U P P O R T

activities. Donors attended a number of events associated

with the work of the Cabrini Institute, in order to hear

first-hand how their donations have developed research

opportunities that may not have been possible without

their vital support.

Beating hearts

The Heartbeat Cabrini Committee is part of the fabric

of our organisation. Its members are passionate

supporters and have a strong presence particularly at

Cabrini Malvern, selling raffle tickets and holding stalls

throughout the year to raise funds. Over the years, this

group of dedicated supporters has raised millions of

dollars to support cardiac research and the purchase of

new and much needed equipment for the cardiac unit.

In 2014-15, Heartbeat Cabrini donated $78,000 towards

new cardiac facilities, provided a $5000 scholarship for

a cardiac nurse and sponsored the redevelopment of a

cardiac patient information video. Also, Heartbeat Cabrini

A strong contingent of Cabrini staff and doctors featured in the 2015 Cabrini Cycle Challenge held to raise funds for Cabrini’s cardiac services.

Page 15: Cabrini Health Service and Community Benefit Report 2014-15

15volunteers visited 117 patients. Of them, more than half

were having cardiac operations at Cabrini.

Cabrini Gift Shop

In 2014-15, leadership of the Cabrini Gift Shop (located

on the ground floor at Cabrini Malvern) came under

the Cabrini Foundation. This shop, which is open on

weekdays, stocks an eclectic range of merchandise

including including flowers, cards, chocolates, jewellery,

accessories, sleepwear, some clothing, decorative items

and homewares. It is supported by two paid staff and a

team of dedicated volunteers. Part of its unique retail

therapy experience is the gentle conversations that take

place there. The shop, established in 1994, was an initiative

of the the late Sister Irma Lunghi MSC (1926-2013), who

worked at Cabrini over a period of 25 years. Proceeds from

sales in the store support Cabrini’s charitable activities.

In 2014-15, the Cabrini Gift Shop contributed $72,000 to

these activities.

Penny Steele (Manager, Cabrini Gift Shop) puts the finishing touches on a display of accessories.

Page 16: Cabrini Health Service and Community Benefit Report 2014-15

1616

Simon Glynn and Antonia Mitchell shared their story at the Cabrini Q&A session held in September 2015.

Page 17: Cabrini Health Service and Community Benefit Report 2014-15

17

YO U R C A R E A N D E X P E R I E N C E

Still born, still loved

Baby Shoshana was stillborn. Parents Simon Glynn and

Antonia Mitchell experienced this heartbreak. They have

spoken out with courage in the hope of breaking the

barriers around stillbirth and helping others in pain.

On 4 March 2015, Antonia felt her unborn baby stop

moving. She was rushed to Cabrini Malvern where

doctors confirmed her worst fears, her baby had died in

her womb. Ms Mitchell is sadly one of more than 7000

mothers who will experience a stillbirth every day, but

has opened up about losing her daughter in a bid to

encourage others to talk more openly.

Ms Mitchell, 33, of London, says she and her husband

wanted to talk about their daughter Shoshana, but felt

they were “rarely allowed to”. She said being asked what

it felt like to lose her baby was a question many people

wondered but few actually asked. “I wish they would. I

wish they would engage around the topic of stillbirth and

find out about it, instead of pretending that our loss did

not happen, pretending that our pain is not there or that

our joy over having a child (even if she did not get to live)

is not real,” she said. “So what does it feel like to lose your

child? To say it hurts does not quite cover it. It feels like

you are going to be break in two. I honestly thought that

my rib cage was going to snap, that something was wrong

with me, the pain was almost unbearable, and I realised

that this was true heartbreak.” 

Through all the pain, Ms Mitchell said she and her

husband felt blessed to be at Cabrini, where they received

the care and support to help them through the toughest

time of their lives. “We got to cuddle Shosh, love her,

tell her our dreams for her and finally let her go free,

knowing that she was already ahead of us and waiting for

us to catch up,” she said. “We could not have done this

though without Penny Rankin and the amazing midwives

at this hospital. We can never thank them enough for

what they did.”

Mr Glynn says the level of, caring, calmness and support

they received was “immense”. “The systems and the

processes that Cabrini had in place really made a

strong foundation for us to move forward,” he said.

Ms Mitchell said her daughter had taught her that “even

in darkness there is light” and that “not everyone needs

to live a lifetime (or at all) to change the world around

them”. She says: “Love comes in all shapes and sizes;

we are lucky to have had the child we did to love her as

much as we do.”

17

Page 18: Cabrini Health Service and Community Benefit Report 2014-15

18 Care organised around youOur mission impels us to provide excellence in all our

services, to display compassion in the provision of those

services and towards one another and to reach out to

fulfil unmet needs. We aspire to provide an exceptional

patient and family experience and believe all staff at

Cabrini have a role in creating a patient and family

centred environment.

Cabrini is committed to partnering with our patients

and residents, as well as their families, in order to

improve our care and services. The concept

of patient experience relates to how patient-

and family-centred care is delivered. Broadly

speaking, this is care organised around the

patient and a model whereby

providers of healthcare

partner with patients and families to identify and

satisfy the full range of patient needs and preferences.

To succeed, a patient centred approach must also

address the experience of staff to ensure they are fully

engaged. Patient safety and high quality clinical care

are fundamental to a patient-centred approach. Patient

centred care does not replace excellent medicine – it

both complements clinical excellence and contributes to

it through effective partnerships and communication.

Patient, Resident and Family

Experience Advisory Committee

Cabrini’s Patient, Resident and Family Experience Advisory

Committee, known as PEAC, was established in October

2013. The committee comprises Cabrini staff as well as

consumer members and is chaired by the Executive

Director, Brighton and Continuing Care who also holds

executive responsibility for patient experience. The PEAC

acts as an advisory committee to Cabrini’s Chief Executive,

Dr Michael Walsh, assisting him to appropriately integrate

patient, resident and family views into all levels of Cabrini’s

operations and to identify and advise on priority areas

and issues where consumer participation is required.

The committee meets once every two months and its

performance is evaluated annually.

Activities of this committee in 2014-15 include:

• Review of Cabrini’s new patient and family experience

training module for staff

• Development of a new patient and family experience

survey for Cabrini’s inpatients

• Participation in a workshop in April 2015 at Cabrini

Local initiatives

Site based patient and family experience committees have

also been established at Cabrini’s Ashwood, Brighton,

Elsternwick, Prahran and Malvern campuses. Chaired by

the Executive Director/General Manager or the Director

YO U R C A R E A N D E X P E R I E N C E

The first pillar of our strategic plan for 2013-15 is ‘your care and experience’. It is a

promise to provide high quality care for our patients, residents and their families.

Monique Peluso has been a member of the Patient and Family Register for five years.

Page 19: Cabrini Health Service and Community Benefit Report 2014-15

19of Nursing and Patient Experience of the campus, these

committees comprise staff and consumers who give

input on changes designed to improve the quality of the

experience that patients and residents have at Cabrini.

They participate in activities such as:

• Review of patient feedback, quality and safety data

• Participation in quality-improvement activities

• Participating in the review of staff education packages

or written material for patients, families and carers

Cabrini has dedicated consumer members who serve

on a range of committees and working groups across

the organisation.

Quantifying the patient experience

At Cabrini, we seek feedback on our care and services, in

order to continually improve what we do and how we do

it, and we regularly survey patients, residents and families

for this purpose.

Real time patient surveying

Together with members of the PEAC and Cabrini Institute,

Cabrini has developed a new patient experience survey

for inpatient services. The survey covers various elements

of care including feeling involved in decision making,

experience with our staff, meals, the care environment,

and spiritual and emotional care. It provides patients

and carers the opportunity to provide verbal feedback

about how we can improve or areas where we are

doing well. This real-time survey was trialled at Cabrini

Brighton and Cabrini Rehabilitation hospitals from May

until June 2015. Surveying current inpatients and family

members/carers enables staff to attend to concerns or

questions and improve their experience while under

Cabrini’s care. Participation is voluntary and feedback

may be provided anonymously. Cabrini’s volunteers

assist with administering the surveys to ensure patients

feel comfortable in responding truthfully about their

experiences. In the event there are any issues, with

consent from the patient/carer, the nurse/Nurse Unit

Manager is informed and follows up the matter. The

trial of the new survey questionnaire and method was

successful and will continue across all Cabrini campuses

quarterly, starting in November 2015. The results will be

used to identify areas for improvement.

Independent surveys

of patient satisfaction

Press Ganey Associates, a firm that specialises in

healthcare satisfaction measurement, undertakes

annual, quantitative surveys on behalf of Cabrini to help

us monitor satisfaction among those who receive our

care. This firms undertakes patient satisfaction research

for healthcare organisations in Australia and overseas,

thereby enabling us to benchmark our results against

those of our peers.

Read more at:www.cabrini.com.au/assets/

publications/cbr14-15-care.pdf

Oncologist Dr Michelle White and Breast Care Service Coordinator Vicki Durston studied the efficacy of scalp cooling technology in preventing hair loss among patients receiving chemotherapy.

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2020

Jocare volunteers Pam (left) and Margaret (right) together with Jocare client Doreen.

20

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2121

Note: surnames have been omitted on request.

With her husband of more than 50 years passed away

and many friends passed on too, Doreen* felt something

was missing but regular visits from two JoCare volunteers

have changed her outlook.

Doreen* is one of many people involved in JoCare,

a partnership between Cabrini and St Joseph’s

Catholic Parish, which involves volunteers providing

non-professional acts of service to people who live

independently and are experiencing social isolation.

The idea behind the free program, which started in April

2015, was to create a neighbourhood where people

know one another and look out for each other. JoCare

coordinator Kerri Anne Brussen said JoCare’s focus

was to encourage friendship and support within the

Malvern neighbourhood. “Volunteers provide support

and companionship for people who may be in need of a

friendly visit – acts of service include visiting for a chat,

sharing a book, taking a walk, having a cup of tea or

coffee together, teaching/learning a new skill or perhaps

taking a local trip,” she said. “There is also a monthly

social gathering held at St Joseph’s Parish Hall where

participants can enjoy conversation, morning tea, board

games and card games.”

Supporting neighbourly acts of care

O U R S E RV I C E S

Doreen* has a large and vibrant family and keeps busy

with playing piano, patchwork and her dog Sooty but due

to her health, she doesn’t go out often. Since becoming

involved with JoCare, Doreen is regularly visited by

volunteers Pam* and Margaret* says she loves the

program. “Pam and Margaret are a great comfort and I

very much look forward to their visits,” Doreen said. “We

each have things in common. I can tell them anything and

we talk and laugh away our time together.”

Margaret* said the best part about the JoCare program

was that it was open to everybody in the neighbourhood

regardless of their background, religion or faith.

Pam*, who lives in the local area, said she valued the

opportunity the program provided for her to give back

to the community.

As an organisation that strives to be a community of care,

Cabrini is proud to support the JoCare program financially

and practically through its social and community

engagement program. Since the program’s inception,

Cabrini has served on the steering committee of the

service, contributed towards program costs, assisted in

the recruitment of the volunteer coordinator and shared

its experience in volunteer management.

21

Page 22: Cabrini Health Service and Community Benefit Report 2014-15

22 Striving to give the best possible careOur goals include upgrading our healthcare facilities and

equipment so that we can provide the best possible care,

exploring new service opportunities and continuing to

expand and enhance our community benefit program. To

provide an exceptional patient experience, our services

must be designed in consultation with our patients,

residents and their families, so that we are able to meet

the priorities and needs most important to them.

In 2014-15, we continued to implement our community

engagement strategy and strengthen our relationships

with local communities. Through our community benefit

program and associated work, we work to make our

commitment to good corporate citizenship visible

both internally and externally. This program comprises

activities we undertake in direct response to an identified

community need and where the primary goal is not to

bring a direct economic benefit to the organisation.

We understand that we are part of the communities in

which our facilities are located and seek to contribute to

the development of community networks

and services, and in doing so help to

strengthen those communities. In

February 2015, we launched Vale,

a low-cost, community-based

bereavement service in the City of

Stonnington. We believe it to be the

first service of its kind in Victoria.

We are supporting Bentleigh

Bayside Community Health

in expanding the reach of

its TransAccess community

transport program in

Stonnington. The new

service began in November 2014. In the first seven

months of operation, TransAccess provided transport

and outings for 20 residents of Stonnington. This enabled

these people to maintain their independence and added

to their overall sense of wellbeing and connectedness to

the community.

As a healing ministry of the Catholic Church in

Australia, we work to engage with other Catholic

agencies in carrying out our work. Our missionary

identity is reflected in how we reach out to

communities of disadvantage in Australia

and overseas. During 2014-15, we invested

approximately $3m in social outreach and

community engagement excluding the

value of material aid, pro bono

services and volunteer support.

Importantly, administration

costs related to this program

O U R S E RV I C E S

We strive to meet the needs of our community as a modern, responsive health service.

This is the second pillar of our strategic plan for 2013-15.

New mother Barbara Dixon and baby Isla.

Page 23: Cabrini Health Service and Community Benefit Report 2014-15

23have been contained to 5 per cent. We invested 30 per

cent of available funds on our three major partnerships

with Catholic agencies (Cabrini Ministries Swaziland,

CatholicCare and Jesuit Social Services) and increased the

proportion of funds donated to Catholic agencies from

40 per cent in 2013-14 to 60 per cent in 2014-15.

On 1 July 2015, Cabrini received the Victoria Day

Award for Public and Community Service by a Good

Corporate Citizen. Cabrini was praised for supporting

and operating programs for disadvantaged people in

the community. For example, support for an Indigenous

tutoring program at Stonnington Primary School,

CatholicCare, Very Special Kids (Malvern), Family Life

(Brighton) and Sacred Heart Mission (St Kilda), as well as

investment in the TransAccess Mobility Support Service,

the Malvern emergency food program and a community

bereavement service.

Developments in our clinical care

Improvements in medical facilities

In April 2015, two new consulting precincts on level 2

in medical centre 2 at Cabrini Malvern were opened.

Featuring contemporary design, these precincts

represent a new model of care for outpatients.

The Cabrini Mother and Baby Centre brings

together obstetricians, paediatricians, specialist

obstetric ultrasonographers, lactation consultants,

psychologists and other healthcare professionals who

can provide for the needs of pregnant women through

to the care of the mother and baby after birth. The

Cabrini Haematology and Oncology Centre brings

together specialist medical and radiation oncologists,

haematologists, infectious disease physicians and allied

health workers to provide a holistic model of care for

patients with blood diseases and cancer.

Simultaneously, we opened two advanced cardiac

catheterisation laboratories supported by a dedicated

admission and discharge centre. The extra capacity

increases our ability to respond rapidly to cardiac

emergencies and the new imaging systems feature the

latest in low-dose radiation technology. At our Cabrini

Brighton hospital, we reviewed utilisation of our operating

theatres and have attracted new work during 2014-15.

Improvements in day oncology care

Cabrini operates busy day oncology services at our

Brighton and Malvern hospitals, performing 25,822

treatments in the past year. In 2014-15, treatments

increased by 242 and 73 respectively on the previous year.

NUMBER OF PATIENT TREATMENTS

Cabrini Brighton

Cabrini Malvern

2013-14 7351 18,126

2014-15 7593 18,229

Read more at:www.cabrini.com.au/assets/

publications/cbr14-15-services.pdf

Dr Danielle Wilkins, Director of Maternity Services, pictured in her consulting rooms at the Cabrini Mother and Baby Centre.

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2424

Nicky Cummins holds the role of Nurse Director and Patient Experience at Cabrini Brighton.

24

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2525

O U R P E O P L E

25

A cut above

Nicky Cummins was just two-years-old when she decided

she wanted to be a nurse, but not just any nurse – a

Cabrini nurse. She got her wish: it’s been six years since

she joined the team at Cabrini and it’s been everything

she hoped for and more.

Now the Nurse Director at Cabrini Brighton, Nicky said

her medical career started when she was just a toddler

and her uncle, then aged 32, had suffered a heart attack.

“My uncle was at Cabrini Malvern and the nurses took

such good care of him and I thought ‘I want to do that’,”

Nicky said. “They were so kind and caring and they let me

sit on the bed with him, it was really special.”

Nicky said it was the start of a life-long relationship with

Cabrini and 40 years later, after multiple heart attacks, a

heart transplant and two open heart surgeries her uncle

died in her ward. “We made a promise that when he was

ready, he would give me a call. He died peacefully and

with respect and with good staff who cared for him.”

Nicky said several family members and friends had been

involved with Cabrini over the years and that was part

of the reason she loved her work. “It’s a place that can

do everything, and the care is outstanding – that’s what

makes me want to be here. The Cabrini nurses are a cut

above the rest. It’s that extra care, that extra smile, it’s the

little things they do.”

Prior to her role as Nurse Director, Nicky spent five years

as Nurse Manager at Cabrini Malvern in the cardiac

medical unit and before that was a critical care nurse

at Southern Health. While her current day-to-day role

is filled with meetings, checking staffing and liaising

with other hospitals and institutes, Nicky said her focus

was always on the future. As Nurse Director, Nicky has

operational responsibility for three inpatient wards

and has helped to implement the patient and family

experience committee at Cabrini Brighton. She says her

focus is on patient safety and quality of care.

Recently she completed undergraduate degrees in

biomedical science nursing at Monash University, as

well as postgraduate studies in advanced clinical nursing

(coronary care research) and organisational leadership.

She has also received several Cabrini scholarships

and awards.

Nicky was appointed Nurse Director at Cabrini Brighton in

March 2015 and said she was “ecstatic” about the role. “I

love it. I feel like I’ve found the right role. I love Cabrini, it’s

a great place to work, but I wouldn’t be able to do my job

without the people working on the floor.”

Page 26: Cabrini Health Service and Community Benefit Report 2014-15

26 Deep commitment to progress and leadershipWe value highly engaged, professional and caring

staff and doctors, as well as our committed volunteer

workforce and the many community members who help

us strive to be an even better healthcare service. The

people of Cabrini include 4382 staff, 1078 doctors and 198

volunteers, as well as community members who volunteer

to provide their input in a range of ways. Leadership of the

organisation is provided by a nine-member executive

committee led by Chief Executive Dr Michael Walsh

and governance is provided by a Board of Directors

led by Richard Rogers.

Celebrating our heritage

As a Cabrinian organisation and

one of many institutions

sponsored by the Cabrini Sisters, we are fortunate to

draw on a rich heritage begun by Mother Cabrini and her

congregation in 1880. Cabrini Week, an annual tradition,

was held 10-14 November 2014, providing an opportunity

to reconnect with our heritage, focus on our mission and

reflect on the role each of us plays in achieving it. The

week-long celebration began with a memorial service for

past staff and volunteers, and included Mass on the Feast

of Saint Frances Xavier Cabrini (13 November) and a staff

recognition service at each of the campuses.

Formation of leaders

Formation – a socialisation and

transformational process, which makes familiar

the language, rituals and other important

religious and cultural aspects of our Catholic

and Cabrinian identity – is an important

aspect of leadership at Cabrini. Our

leadership formation program

is designed to support the Board of Directors and senior

management to feel confident and competent in leading

Cabrini as a healing ministry of the Catholic Church. In

September 2014, ten pilgrims from Cabrini in Australia

travelled to Codogno in northern Italy to participate

in the annual Cabrini pilgrimage. This is where Mother

Cabrini (then 30 years of age) founded the Institute of the

Missionary Sisters of the Sacred Heart of Jesus in 1880.

As with previous groups, the Australian pilgrims found

staying in the Cabrini Sisters’ convent to be a powerful

reminder of the sacredness of the trust they place in lay

leaders today. Over seven days, through visits to local areas

of significance, seminars, reflection and conversation,

the pilgrims developed greater confidence and a deeper

commitment to their leadership ministry. Following their

return, they joined the growing pilgrim alumni. This group

meets periodically to reconnect the pilgrims with their

experience and share with each other how it is impacting

the way in which they undertake their leadership roles.

O U R P E O P L E

Our goals are to foster a positive, vibrant and high performance work culture and to ensure we have the

right staff profile and capability now and in future. This is the third pillar of our strategic plan for 2013-15.

Anaesthetist Dr Antonio Grossi is Chair of the Cabrini Medical Staff Executive.

Page 27: Cabrini Health Service and Community Benefit Report 2014-15

27Mark Davis of UK-based Shoreline Consultancy, who

facilitates conversations held during the pilgrimages,

returned to Melbourne in March 2015. Almost 20 senior

and middle managers participated in the Cabrini charism

conversation series. Many past participants attended

a series of occasional conversations, reflecting on

the charism expressed by Saint Frances Xavier Cabrini

and impacts of this on our work and culture of our

organisation. A new book entitled ‘St Frances Cabrini –

a passionate life’ was published by Cabrini in electronic

format in March 2015. The coffee-table style publication

was commissioned to make the life of Saint Frances Xavier

Cabrini more accessible to staff and other interested

people. It is available on the Cabrini website where it can

be downloaded free www.cabrini.com.au

Our doctors

Cabrini has approximately 1300 accredited medical

practitioners who are integral to our goals of providing

excellent clinical services and an exceptional experience

for our patients, residents and their families. Our medical

staff engagement strategy focuses on commitment,

collaboration, communication and collegiality. Cabrini

is fortunate to employ and collaborate with some of

Victoria’s best doctors in the provision of our clinical care.

We work towards achieving a high level of medical staff

engagement and to attracting and retaining doctors who

share Cabrini’s values of compassion, integrity, courage

and respect, as well as commitments to excellent care and

provision of an excellent patient and family experience.

The high quality of Cabrini’s accredited medical

practitioners was highlighted in a survey by not-for-profit

health insurer HCF in 2014-15. The results were based on

the hospital experiences of more than 12,000 people.

Cabrini rated among the top ten highest scoring hospitals

for its medical team receiving a score of 9.4 for patients’

likelihood to recommend the medical team that cared

for them (the average was 9.1). This demonstrates the

high regard that patients have for the high quality of

medical care they receive at Cabrini. It is the second time

that Cabrini’s medical staff have been recognised in this

way. In the 2012 HCF survey, Cabrini Malvern was one of

only two hospitals in Victoria to be rated in the top ten

for medical team satisfaction. These accolades reflect

an excellent team effort as medicine is increasingly a

multidisciplinary activity.

Our nurses

Cabrini’s nursing staff are vital to the quality of experience

that patients, residents and their families have with us.

Cabrini is proud of its nurses who provide this care with

distinction. On 11 May 2015, Cabrini celebrated the fifth

annual Nursing Excellence Awards supported by AON,

HESTA and Maxxia.

Read more at:www.cabrini.com.au/assets/

publications/cbr14-15-people.pdf

Three Cabrini Sisters provide the presence of our founders (from left): Sr Theresa Cervasio MSC, Sr Beatriz Santoz MSC and Sr Sharon Casey MSC (Director, Cabrini Board).

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2828

Ruth Knight, Community Benefit Program Manager at Cabrini, enjoys Crazy Sports Day in 2014 at the Children First Foundation farm. Children from developing countries are accommodated at the farm during their life-changing treatment in Melbourne.

28

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2929

Mission at the heart

O U R S T E WA R D S H I P

29

After 14 years with Cabrini, Ruth Knight is still as

passionate about her career as the day she started.

Ruth started with Cabrini as a critical care educator

before taking on a mission integration role. Upon

returning from maternity leave in 2013, she accepted the

role of Community Benefit Program Manager and hasn’t

looked back. “I was very attracted to Cabrini because

of its mission and values – that was one of the big

drawcards for me,” Ruth said.

Ruth’s main focus is on community engagement, a

program that was established in its own right in 2012.

“This program expresses Cabrini’s desire to be a good

corporate citizen by having a positive impact and

delivering measurable benefits to the communities of

which we are part,” she said.

Ruth says there were many different reasons Cabrini

engages with the community but this particular program

focuses on community transformation and responding

to unmet needs. She said there were four main aspects to

the community engagement program:

• Provision of services in the local community that

respond to an identified need and develop the

capacity and sustainability of the community

• Supporting local community agencies in their efforts

to serve marginalised and vulnerable people

• Leveraging Cabrini services and the goodwill of staff

for community benefit

• Supporting the Cabrini Sisters’ community

In her Community Benefit Program Manager role,

Ruth works with marginalised and vulnerable groups

within the community, which is a passion. She also

works as an intensive care nurse on a casual basis and

says working two jobs is “fantastic” and the best of both

worlds. “I still love having contact with patients and their

families – it is personally rewarding but also provides

good perspective for working in a leadership role at

Cabrini,” said Ruth. “I see firsthand staff working hard to

provide an optimum patient experience and going out of

their way to live our values.”

In 2015, the mother-of-three was one of two recipients

of the Sister Irma Jubilee Grant, presented each year to

a staff member who has made a significant contribution

to furthering Cabrini’s mission and values, has a record

of strong operational performance and is a reliable and

valued team player. The grant was introduced in 2000 to

mark the golden jubilee of religious life reached by the

late Sister Irma Lunghi MSC, who worked at Cabrini Health

in Australia for many years.

Page 30: Cabrini Health Service and Community Benefit Report 2014-15

30 Our resources are for the benefit of othersIt is enshrined in our mission that we are stewards of

resources entrusted to us to use for the benefit of others.

This requires us to focus on operating effectively and

efficiently to maintain our financial viability, thereby

enabling continual investment in high quality facilities and

services for our communities.

Our strategic goals include reinforcement of our

relentless commitment to our mission, sound stewardship

of our resources with prudent management of risks,

supporting our healthcare with thriving enterprises

and preserving our strong reputation with our key

stakeholders. In pursuing these goals, we have focused

on the following areas: effective administration, efficient

operations, effective governance, enterprise risk-

management, enterprise and support services and strong

financial management. To create a positive future for

our organisation, the people who work with us and all

those we serve, we have governance, leadership and

operational structures in place, which help us to develop

our services and provide responsible stewardship of

the resources entrusted to us. In 2014-15, we continued

our four main programs of work designed to support

understanding of our Catholic identity and carrying

out our stewardship role: forming our leaders, ensuring

ethical integrity, delivering benefits to our community

and celebrating our identity.

Delivering benefits to the community

Our mission commits us to reaching out with

compassion, integrity, courage and respect to all we

serve. As a provider of healthcare and healthcare

related services, all of our services and activities are

intended to deliver benefits to the community. Beyond

this, we have in place a community benefit framework

which helps us to demonstrate our commitment to

being a good corporate citizen beyond the general

expectation of a private healthcare service. We work

to demonstrate transparency and accountability with

respect to the concessions we receive as a charitable

institution by annually assessing the value of our activity

against this framework.

Community benefit activities are those we undertake

in direct response to an identified community need

(as distinct from a community demand) and/or where

the primary goal is not to bring a direct economic

or commercial benefit to the organisation. Our

annual community benefit program report describes

the activities that are being undertaken across the

organisation that meet this definition. Furthermore,

it provides a lens through which these activities can

be viewed, enabling both the value of relevant activities

to be estimated and narrative examples identified.

O U R S T E WA R D S H I P

At Cabrini, we use our resources wisely to sustain our future and legacy.

This is the fourth pillar of our strategic plan for 2013-15.

Page 31: Cabrini Health Service and Community Benefit Report 2014-15

31

0

3

6

9

12

15

FY15FY14FY13 0

1

2

3

4

5

FY15FY14

FY15FY14FY13

Actual expenditure

0

3

6

9

12

15

Revenue foregone

FY15FY140

1

2

3

4

5

0

3

6

9

12

15

FY15FY14FY13 0

1

2

3

4

5

FY15FY14

FY15FY14FY13

Actual expenditure

0

3

6

9

12

15

Revenue foregone

FY15FY140

1

2

3

4

5

Information is gathered under nine domains:

mission-driven services, clinical education and research,

advocacy, health outreach, health promotion, social

outreach, community engagement, environmental

stewardship and staff support.

Summary of our community benefit performance

Calculating community benefit

We perform our assessments of community benefit

by calculating and reporting actual expenditure and/

or foregone revenue, estimating the value of benefits

to our staff and estimating the value of services that

provide genuine community benefits without a cost to

the organisation (for example, donated goods, volunteer

hours and purchasing from local traders). In evaluating

the success of our environmental stewardship approaches

and activities, we monitor utilisation of energy across

all our clinical sites against the number of patient bed

days, in order to gauge the effectiveness of sustainability

investment and interventions. In 2014-15, the value of our

community benefit program was $10.1m comprising $8m

expenditure and $2.1m in foregone revenue. The value

of benefits provided to our staff (which is detailed in the

chapter of this report entitled: Our people) was $3.7m, an

increase on $3.6m in 2013-14.

Social procurement

Our contributions to community benefit have been

enhanced by the endorsement of social procurement

policy principles at Cabrini. We have quantified the value

of local contracts from local government areas where

Cabrini services are located as $4.5m in 2014-15,

a significant increase on $2.3m in 2013-14.

1 Adjusted from 2013-14 report due to availability of better data.

ESTIMATION OF ENVIRONMENTAL SAVINGS FOR 2014-15

Per bed day

2011-12 2012-13 2013-141 2014-15Savings per

bed day

Electricity (kilowatt hours) 79.71 78.52 82.03 79.4 2.63

Gas (Gj) 0.2743 0.2693 0.2884 0.296 (0.0076)

Water (kL) 0.47 0.50 0.4775 0.46 0.0175

Waste (tonnes) for Malvern 0.0070 0.0070 0.0068 0.0065 0.0003

Carbon emissions (tonnes) for utilities 0.1081 0.1126 0.1164 0.1070 0.0094

Read more at:www.cabrini.com.au/assets/

publications/cbr14-15-stewardship.pdf

Reported program value ($m) Spend on local traders (Sm)

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3232

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33

Our performance, governance and leadership

33

Page 34: Cabrini Health Service and Community Benefit Report 2014-15

34

Our performance

Number of emergency attendances

In 2014-15, we received 23,311 presentations at our

emergency department located at Cabrini Malvern;

this was 179 fewer than last year.

More day cases

In 2014-15, we treated 49,152 day-case patients; this

was 1574 more than last year and a record high.

More episodes of inpatient care

During 2014-15, we provided a record of 88,257

episodes of inpatient care at Cabrini, an increase of

2049 on last year.

Number of emergency admissions

In 2014-15, the number of patients admitted to

Cabrini from our emergency department was 11,264;

this was 157 fewer than last year.

More babies delivered

In 2014-15, we helped to deliver 1972 babies in our

maternity service at Cabrini Malvern; this was 91 more

babies than last year.

More surgical operations performed

In 2014-15, we provided 47,746 people with surgical

operations at our acute hospitals; this was 1203 more

than last year and a record high.

Following is a five-year snapshot of our operational performance across a number of key clinical areas.

70000

75000

80000

85000

90000

2014-142013-142012-132011-122010-11

2013-14 2014-152012-132011-122010-1170,000

75,000

80,000

85,000

90,000

1200

1400

1600

1800

2000

2200

2014-152013-142012-132011-122010-11

2013-142012-132011-122010-11 2014-151200

1400

1600

1800

2000

2200

23000

23250

23500

23750

24000

2014-152013-142012-132011-122010-11

2013-142012-132011-122010-11 2014-1523,000

23,250

23,500

23,750

24,000

8000

9000

10000

11000

12000

13000

2014-152013-142012-132011-122010-11

2013-142012-132011-122010-11 2014-158000

10,000

11,000

12,000

13,000

9000

40000

42000

44000

46000

48000

2014-152013-142012-132011-122010-11

2013-142012-132011-122010-11 2014-1540,000

42,000

44,000

46,000

48,000

40000

42000

44000

46000

48000

50000

2014-152013-142012-132011-122010-11

2013-142012-132011-122010-11 2014-1540,000

42,000

44,000

46,000

48,000

50,000

Page 35: Cabrini Health Service and Community Benefit Report 2014-15

35

More day oncology patient treatments

In 2014-15, we provided 25,822 treatments in our day

oncology units; this was 345 more than last year and a

record high.

More medical imaging procedures

In 2014-15, a record 147,428 medical imaging

procedures were performed at Cabrini; this was 7844

more than last year and a record high.

Patient bed days in Cabrini Rehabilitation

In 2014-15, we provided a combined 23,590 inpatient bed

days at our two Cabrini Rehabilitation hospitals; this was

567 more than last year and a record high.

17000

19000

21000

23000

25000

27000

2014-152013-142012-132011-122010-11

2013-142012-132011-122010-11 2014-1517,000

19,000

21,000

23,000

25,000

27,000

120000

130000

140000

150000

2014-152013-142012-132011-122010-11

2013-142012-132011-122010-11 2014-15120,000

130,000

140,000

150,000

200000

220000

240000

260000

280000

2014-152013-142012-132011-122010-11

2013-142012-132011-122010-11 2014-15200,000

220,000

240,000

260,000

280,000

Number of pathology episodes

In 2014-15, we provided 221,400 pathology episodes;

reflecting a change in direction of our pathology operations

with closure of our community collection centres.

18000

20000

22000

24000

2014-152013-142012-132011-122010-11

2013-142012-132011-122010-11 2014-1518,000

20,000

22,000

24,000

Page 36: Cabrini Health Service and Community Benefit Report 2014-15

36

Our boardA Board of Directors, appointed by the Missionary Sisters of the Sacred Heart of Jesus, governs Cabrini Health Limited.

Our Board Directors bring a broad range of experience and skills to our Board’s governance role.

Richard Rogers

Appointed July 2010,

appointed Chair October 2014

Richard’s professional experience is in retail, property

development and business advisory. Richard was

co-owner and joint Managing Director of Roger David.

He undertakes property development, is Deputy Chair of

Gandel Philanthropy and sits as an advisor on company

boards. Richard is a mentor to a number of young people

in start-up businesses. He has been heavily involved

in community activities and is a former President of a

number of Jewish community organisations.

Bruce H Barraclough AO

Appointed July 2010,

retired October 2014

Bruce is a former Dean of Education, Royal Australasian

College of Surgeons, and Board Chair, Australian E-Health

Research Centre. He serves on working parties for the

World Health Organization and is Past President of the

International Society for Quality in Health Care. He has

held senior academic leadership positions at universities

in NSW and was Professor/Director of Cancer Services

at Northern Sydney Health. He has served as Chair of

the Australian Council for Safety and Quality in Health

Care and President of the Royal Australasian College of

Surgeons. He was Senior Clinical Advisor to the NSW

Health Minister and Director General of Health.

Peter Black

Appointed October 2012

Peter Black has a broad range of corporate experience,

having held senior roles at the international company

Amcor Ltd including ten years as Group General Manager

Internal Audit. During this time, the audit department

expanded to five international countries. For more than

a decade, he has served as a member of the Province

Finance Advisory Committee for the IBVM Loreto Sisters’

Australian Province, providing commercial advice to

the Sisters, covering oversight of their schools across

Australia and their Australian and international

community projects. Peter holds a degree in commerce

from Canterbury University in New Zealand and is a

Member of the Institute of Chartered Accountants

of Australia and New Zealand.

Page 37: Cabrini Health Service and Community Benefit Report 2014-15

37Sister Sharon Casey MSC

Appointed July 2010

Born in USA, Sister Sharon is a Missionary Sister of the

Sacred Heart of Jesus (Cabrini Sister) and has served

two terms as a Provincial Councilor for the Stella Maris

Province prior to being missioned to Cabrini Health in

Australia. Her background is in education and she holds a

Master Degree in Religion and Spirituality from New York’s

Fordham University. Sister Sharon has served as Executive

Board Committee Member for Cabrini High School in

New Orleans and the Cabrini Centre for Nursing and

Rehabilitation in New York.

David Curtain QC

Appointed March 2007

David is a barrister who practises in a wide variety of areas

including medical and other professional negligence,

commercial litigation, civil juries and personal injuries. He

was appointed Queen’s Counsel in 1993. David is a former

Chairman of the Victorian Bar Council, a former President

of the Australian Bar Association and the former President

of the Medico-Legal Society of Victoria.

Sylvia Falzon

Appointed July 2010

An experienced non-executive director of ASX listed

companies, not-for-profit and government organisations,

Sylvia has worked in the financial services industry for

almost three decades. She has held senior executive

positions responsible for institutional and retail funds

management businesses both domestically and

internationally. Her roles have included Head of Business

Development at AVIVA Investors Australia, an equity

partner at Alpha Investment Management, and Chief

Manager International Sales and Service at National

Mutual Funds Management/AXA. Sylvia serves on the

boards of Perpetual Limited, SAI Global Limited, Regis

Healthcare Limited and Museums Board of Victoria.

Page 38: Cabrini Health Service and Community Benefit Report 2014-15

38

Our board continued

Peter Mahon

Appointed 1 July 2010

Peter is CEO of corporate advisory firm Royce. He has

extensive communications experience in the corporate,

government and not-for-profit sectors. Peter’s healthcare

experience includes the Commonwealth Department of

Health and Ageing, Therapeutic Goods Administration,

Victorian and Commonwealth Departments of Human

Services, Medicare Australia, GMHBA, Royal Children’s

Hospital, Mercy Hospital for Women, St Vincent’s Health,

Affinity Health, Villa Maria Society, Freemasons Hospital

and the Catholic Archdiocese of Melbourne. Peter holds

a Bachelor of Economics degree from Monash University.

He is a former member of the Xavier College School

Council, Chairman of the Xavier Foundation and the

Sacre Coeur Foundation. Peter is a member of the

Salvation Army Board of Advice.

Peter Matthey

Member since 2005,

appointed Chair September 2010,

retired October 2014

Peter is a retired chartered accountant with 38 years of

experience in public accounting. He was previously a

partner at KPMG and a Director of KPMG Transaction

Services. His primary industry focus was financial services

with significant sector experience in health, energy

and natural resources, infrastructure, transportation

and market-traded products. He worked extensively

throughout the Asia Pacific region. Peter is a director of

Church Resources and Catholic Network Australia Limited

and contracts privately in his areas of specialisation. He

is a Fellow of the Institute of Chartered Accountants in

Australia and a Member of the Australian Institute of

Company Directors.

Father Laurence McNamara CM

Appointed October 2012

Fr McNamara is a Vincentian priest and moral theologian.

He is parish priest of St Joseph’s Malvern and Senior

Lecturer in the Department of Moral and Practical

Theology at Catholic Theological College, MCD University

of Divinity, Melbourne. He has lectured at St Francis Xavier

Seminary, Adelaide College of Divinity, Flinders University

and the Catholic Institute of Sydney. Fr McNamara is a

graduate of the Gregorian University, Rome, and Oxford

University. He received his doctorate from the University

of Adelaide. He has been Deputy President of the Catholic

Institute of Sydney and President of the Catholic Moral

Theology Association of Australia and New Zealand and a

member of human research ethics committees for health

and public sector organisations.

Page 39: Cabrini Health Service and Community Benefit Report 2014-15

39Professor Robyn O’Hehir

Appointed September 2010

Robyn is Professor/Director of Allergy, Immunology and

Respiratory Medicine, Alfred Hospital and Central Clinical

School, Monash University, Deputy Head, Central Clinical

School, Monash University and Deputy Head Research,

Alfred Health. She is a consultant physician, educator

and internationally renowned researcher in allergy and

anti-inflammatory therapies. Robyn was elected a Fellow

of the Australian Academy of Health and Medical Sciences

and a Fellow of the Thoracic Society of Australasia in 2015

and is an editor of the international journal Clinical and

Experimental Allergy. Robyn is a Life Governor of Asthma

Victoria and a member of Council of the Sir Robert

Menzies Memorial Foundation.

Sister Helen Monkivitch RSM AO

Appointed July 2008,

retired October 2014

Sister Helen is a member of Mercy Health’s executive

team. She was CEO and Sister Administrator of the Mercy

Hospital for Women 1984-95 and CEO 1986-88. She holds

a Master of Health Planning from the University of New

South Wales, a Bachelor of Arts from Swinburne Institute

of Technology and a Diploma of Nursing Administration

from Lincoln Institute of Health Sciences. Sister Helen was

a member of the congregational leadership team of the

Sisters of Mercy Melbourne 1994-2000 and a member of

several Boards of Governance. She was awarded the 2012

Catholic Health Australia Maria Cunningham Award for

Outstanding Service.

Dr Paul Nisselle AM

Appointed October 2014

Paul is a general medical practitioner (GP) who has

extensive experience in medical indemnity insurance,

as well as medico-legal and clinical risk management.

He works as a sessional GP and is a consultant with MDA

National and the Cognitive Institute. He is a Fellow of

the Royal Australian College of General Practitioners,

a Foundation Fellow of the Faculty of Forensic and

Legal Medicine, Royal College of Physicians (England)

and holds a Master of Health and Medical Law. He was

made a Member of the General Division of the Order of

Australia (AM) in 2013 “for service to medicine and the

medical profession through contributions to a range of

government and professional organisations and to the

community through youth welfare and cultural groups”.

Page 40: Cabrini Health Service and Community Benefit Report 2014-15

40

Our board continued

Sneza Pelusi

Appointed October 2014

Sneza has worked with Deloitte Australia for 22 years

including 12 years’ experience as an audit partner. She

holds a Bachelor of Commerce, is a member of the

Institute of Chartered Accountants in Australia and is a

registered company auditor. She has worked in Perth,

Melbourne and Jakarta. Since October 2008, Sneza has

led the Deloitte Victorian Assurance and Advisory practice

and has been a member of the Victorian Executive and

National A&A Executive. Since 2011, Sneza has co-led

the firm’s leadership development program for talented

partners under 40 years of age. Also, she leads the

Deloitte Audit Committee Program in Victoria for

Non-Executive Directors.

Robert Zahara

Appointed July 2005,

retired October 2014

Robert has had wide experience in manufacturing and

provides mentoring support to a number of CEOs of

national manufacturing businesses. He has been the

CEO of both publicly and privately owned businesses with

strong links to the building industry. Robert is Treasurer

of Melbourne University Boat Club. He holds degrees

in chemical engineering and arts, as well as a Master of

Business Administration. Robert is a Fellow of the

Institute of Engineers

Dr Michael Walsh

Company Secretary since December 2008

Michael is Chief Executive of Cabrini Health. He has a

distinguished career in hospital and health administration

in Victoria, Western Australia, the UK and the Middle East.

He is a medical graduate of Monash University and holds a

Master in Public Administration from the Kennedy School

of Government, Harvard University. Michael is a Fellow of

the Royal Australasian College of Medical Administrators

and the Australasian College of Health Service Managers.

Page 41: Cabrini Health Service and Community Benefit Report 2014-15

41

Board committees

Cabrini Audit and Risk Management Committee

Chair: Peter Black

The Audit and Risk Management Committee is

appointed by the Board to assist it in fulfilling its

governance responsibilities in relation to the financial

management of Cabrini.

Cabrini Foundation Board

Chair: Sylvia Falzon

The Cabrini Foundation Board is appointed by the

Board to assist it in fulfilling its governance and oversight

responsibilities relating to fundraising. This Board

oversees and guides all fundraising activities for,

on behalf of, or under the auspices of Cabrini.

Cabrini Human Research Ethics Committee

Chair: Dr Margaret Staples

The Cabrini Human Research Ethics Committee reports to

the Board and is responsible for reviewing and approving

research projects that involve human participants and

41are being conducted at Cabrini. It ensures that the

research affirms the mission and values of Cabrini and the

Catholic Church. It also ensures that ethical standards are

maintained in research projects to protect the interests of

the research participants, the investigator and Cabrini.

Cabrini Institute Council

Chair: Professor Peter Fuller

The purpose of the Institute Council is to develop, support

and promote the clinical education and research activities

of Cabrini. It acts as the principal advisor on Cabrini’s

education, research and health promotion strategies and

governs/oversees the conduct of the Cabrini Institute.

Cabrini Mission and People Committee

Chair: Sr Sharon Casey MSC

The Mission and People Committee is appointed by

the Board to assist it in fulfilling its governance and

oversight responsibilities relating to Cabrini’s identity and

purpose including organisation culture, ethical practice,

community benefit and community partnerships.

Cabrini Nominations Committee

Chair: Richard Rogers

The Nominations Committee is appointed by the

Board to assist the Board fulfil its governance and

oversight responsibilities relating to the Board and

Board Committee composition, performance and

succession planning.

Cabrini Patient Experience and

Clinical Governance Committee

Chair: Dr Paul Nisselle AM

The Patient Experience and Clinical Governance

Committee is appointed by the Board to assist it in

fulfilling its governance and oversight responsibilities

relating to the key principles of clinical governance and

to ensure governance systems are in place that maintain

and improve the reliability and quality of patient care,

as well as improve patient outcomes.

The Board of Directors was supported by seven Board Committees during 2014-15.

Following is a description of the work undertaken by each of them.

Page 42: Cabrini Health Service and Community Benefit Report 2014-15

42

Our executives

Dr Michael Walsh

Chief Executive

Michael has been Chief Executive of Cabrini Health since

2008. He has a distinguished career in hospital and health

administration in Victoria, Western Australia, the UK and

the Middle East. He is a medical graduate of Monash

University and holds a Master in Public Administration

from the Kennedy School of Government, Harvard

University. Michael is a Fellow of the Royal Australasian

College of Medical Administrators and the Australasian

College of Health Service Managers.

Associate Professor Leanne Boyd

Executive Director, Nursing and the Cabrini Institute

In August 2014, Leanne joined the Executive Committee.

She has a clinical background in critical care and began

working at Cabrini in 2012, appointed Director of

Education and Staff Development. Leanne has more than

20 years’ experience in health professional education.

Prior to Cabrini, she worked at Monash University as

Director of Academic Programs (Middle East) and

Head of Department Community Emergency Health

and Paramedic Practice. Leanne holds postgraduate

qualifications in education and critical care from

Monash University and a Master of Tertiary Education

Management from the University of Melbourne.

Judith Day

Executive Director, Commercial Services and

Business Systems and Deputy Chief Executive

Judith has worked at Cabrini for nine years. She is

a Certified Practising Accountant and completed a

Master of Business Administration from the University

of Adelaide. Judith has almost 20 years’ experience

in the health sector. Previously, she was Director of

Finance and Administration at St Andrew’s Hospital in

Adelaide. Prior to that, she worked in various roles at

Faulding Healthcare, Flinders Medical Centre and Ashford

Community Hospital. Her responsibilities include finance,

payroll, information technology, health information

services and health fund contracts.

Cabrini has an Executive Committee which supports the Chief Executive in performing his duties,

including leadership of our mission and implementation of our strategic plan.

Page 43: Cabrini Health Service and Community Benefit Report 2014-15

43Cath Garner

Executive Director, Mission and Strategy

Cath has a background in nursing and education and in

2002, she was appointed as Mission Integration Officer,

joining the Executive Committee in 2007. She has worked

in Australian healthcare for almost three decades in a wide

range of key clinical, staff development and management

roles. She holds postgraduate degrees in education,

information systems, innovation/service management

and theology. She oversees Cabrini Health’s social

outreach and community engagement programs.

Geoff Fazakerley

Executive Director, Diagnostics,

Major Projects and Infrastructure

Geoff began working for Cabrini in 1985 and in 1990

became Director of Support Services until 1997, when

he was made Director of Building and Business

Development. In 2009, Geoff was appointed to the

position of Executive Director, Diagnostic Services

and Infrastructure. Geoff has played an integral part in

overseeing the development and expansion of Cabrini

Health, including our premises at Ashwood, Brighton,

Elsternwick, Hawthorn, Malvern and Prahran.

Mary-Anne Gallagher

Executive Director, People and Culture

Mary-Anne has been with Cabrini since 2010 and has

worked in the role of Principal Consultant, Organisation

Development reporting to the Chief Executive. In

August 2014, she was appointed to her current role.

Mary-Anne is a registered psychologist who has worked

in human resources for more than 25 years in private

and public sector organisations including finance,

corporate rehabilitation, environmental management,

public and private health and tertiary education. She has

held roles as director of organisation development and

human resources at a global level in complex, dispersed

organisations. Mary-Anne holds a Bachelor of Science, a

Graduate Diploma in Applied Psychology and a Master of

Science in Positive Organisation Development.

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44

Our executives continued

Dr Peter Lowthian

Executive Director, Medical Services

Since 2002, Peter was Executive Director of the

Cabrini Institute and in 2013 he also gained executive

responsibility for clinical governance at Cabrini. In August

2014, Peter was appointed to his current role. He is a

rheumatologist and a graduate of Monash University.

Peter is a Fellow of the Royal Australasian College of

Physicians, of the Australian Faculty of Rehabilitation

Medicine, of the Royal College of Physicians London and

of the Royal Australian College of Medical Administrators.

Natalie Sullivan

Executive Director of Brighton and Continuing Care

Natalie joined Cabrini in 2010 and oversees services

at Ashwood, Brighton, Elsternwick and Prahran.

She is responsible for service development in the areas

of allied health and community integration. In 2012,

Natalie took on executive leadership and responsibility

for implementation of Cabrini’s patient and family

experience strategy. Her background is in allied health

as a prosthetist/orthotist and she holds a Master of

Health Administration. Previously, Natalie worked at

Eastern Health where she was Chief Allied Health Officer

and General Manager of Angliss Hospital, Healesville

and District Hospital, Yarra Ranges Health and

Yarra Valley Community Health.

Dr Simon Woods

Executive Director, Malvern

Simon has worked at Cabrini Malvern since 1988 as a

general surgeon specialising in upper gastrointestinal

surgery. He was elected Chair of Medical Staff from

2006-07. In 2007, he was appointed Cabrini Health’s

Medical Director. He has presided over significant

changes in the accreditation of medical practitioners.

In August 2014, he was appointed Executive Director

of Cabrini Malvern, creating a single point of executive

accountability for the hospital.

Page 45: Cabrini Health Service and Community Benefit Report 2014-15

45

Our organisation chart

Cabrini Board of Directors

CORPORATE EXECUTIVE CLINICAL EXECUTIVE

Missionary Sisters of the Sacred Heart of Jesus, Provincial Superior, Stella Maris Province

Judith Day Executive Director, Commercial Services & Business Systems(Deputy Chief Executive)

Associate Professor Lee BoydExecutive Director, Nursing and Cabrini Institute

Natalie Sullivan Executive Director, Brighton and Continuing Care

Dr Peter LowthianExecutive Director, Medical Services

Dr Simon Woods Executive Director, Malvern

OFFICE OF CHIEF EXECUTIVE

Foundation: Sue James, Director (until April 2015)

Marketing & Community Relations: Christine Elmer, Director

Board Admin Support:Judy Nancarrow, Board and Administration Support

Legal:Neil Christensen, Legal

Cath Garner Executive Director, Mission and Strategy

Geoff FazakerleyExecutive Director, Diagnostics, Major Projects & Infrastructure

Mary-Anne Gallagher Executive Director, People and Culture

Ralf PelzCabrini Linen

Tim Staker Cabrini Technology

Kris BothaHuman Resources & Employee Relations

Dr Michael WalshChief Executive

Note: current at 30 June 2015

Page 46: Cabrini Health Service and Community Benefit Report 2014-15

46

Founding Institute Donors

Cabrini Hospital

Cabrini Hospital Medical Staff

Cabrini Pharmacy

Construction Engineering (Aust) Pty Ltd

Corrs Chambers Westgarth

CWB Australia Ltd

The Gandel Charitable Trust

Dr Romayne Holmes

The Lording Family

Melbourne Pathology

Dr Frank Panetta

Mr Denzil & Mrs Sylvia Pinto

The Polglase Family

Radclin Medical Imaging

Safetell International

Schering Australia Pty Ltd

Tattersall’s, The Estate of the Late George Adams

Drs Victor & Karen Wayne

In Memory of Sir Edward Hughes

In Memory of Mavis Lord

In Memory of Esther Barouh

The Judy Reddoch Breast Cancer Fund

Companions

Aventis Pharma Pty Ltd

Mr John Gandel AO & Mrs Pauline Gandel

Mr Ian & Mrs Linda Gandel

Ms Michelle Gandel

Mr Tony & Mrs Helen Gandel

Heartbeat Cabrini Inc.

Mr Alan Jackson AO & Mrs Esme Jackson

Alan Jackson Nursing Research Fellow

Mr John Laidlaw OAM & Mrs Betty Laidlaw

Mr David Mandie AM OBE

Pfizer Australia Pty Ltd

The Sambor Family

The Moniek Sambor Family Memorial Research Fund

The Simonds Family

The Stewardson Charitable Trusts

Mr George & Mrs Mira Szalmuk

Szalmuk Family Department of Medical Oncology

Mrs Anne Wollach-Szalmuk

Mr Geoff Szalmuk

Mrs Simone Szalmuk-Singer

Dr David & Mrs Lisa Thurin

Mr & Mrs Joseph & Helena Fröhlich West

Fröhlich West Chair of Surgery

Partners

The Michael & Andrew Buxton Foundation

Bensons Group of Companies

Cabrini Medical Staff

Construction Engineering (Aust) Pty Ltd

Marc & Bev Fookes

Charles Holckner & Family − In Memory Of Lily

HD & KM Johnston

Jreissati Foundation

Peter Meese Cancer Nursing Fund

Mr David & Mrs Barbara MacDonald

Mr Angus Mackay

Mr Louis Mangan AO & Cecile Mangan

The McMurrick Family

Mr & Mrs Mark Newman

Richard & Dorothea Nossbaum

Ostomy Association of Melbourne Inc

Nigel Peck AM & Patricia Peck

Alan, Ahda & Evi Selwyn Family

Richard Smith

Fellows

Associated Retailers Limited

The Bachrach Charitable Trust

In Memory of Jan Bucknall

Charter Security Group

The Alfred & Jean Dickson Foundation

Equity Trustees Limited

The Fryer Family

Brian H Gillies Travel Scholarship for Palliative Care Nurses

Prue Gillies

Geoff and Helen Handbury Foundation

Mr & Mrs Higgins

Mrs Kerrie Hunter & Family

Susan Kavals Memorial

Mrs Dinah Krongold & Family

Dr Laurence LeWinn Foundation

Kylie Minogue OBE

Richard & Susan Mizgala

Frank O’Shea OAM

Mayer Page Research Fellow

The Family of Duncan Powers

In Memory of Marlene Regan

The Sasse Family

Mr & Mrs P Selzer & Family

Signorino Family

Victor Smorgon Charitable Fund

David & Chasya Tamir

Tomaino Family

Michael & Donna Tricarico & Family

Cheryl M Windsor

Benefactors

Amgen Australia Pty Ltd

AMP Foundation

Our supporters

46

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47

AON Risk Services Australia

Anthony & May Barry

Beaconsfield & de Winter Families

W & G Bradshaw Trust

Chris Chadwick

Collier Charitable Fund

Commonwealth Bank of Australia − Corporate Financial

Services Vic & Tas

Maureen Coomber

The De Luca Family

David & Kristene Deague

Mr Andrew C Facey

Mr Geoff & Mrs Lesley Freeman

Brian Goddard

Mr John Grossi

Herschel Asset Management Limited

Mr Russell Hutchinson

IM & SK Families Fund

Des & Cheri Jackson

Jack & Sheila Jenner

Kay & Burton Pty Ltd

Eleanor Keamy & George Tate

Mrs Judith Lang & The Gideon Lang Foundation

Helen Macpherson Smith Trust

Mr Colin & Mrs Jannene Madden

The Matthey Family

Alison McElroy

Ron & Valerie McLaughlan

Men of Malvern

Merrin Foundation

MIA Victoria

Doris Mohl OAM

John Allison Monkhouse

John Allison Monkhouse Palliative Care Scholarship

Mr Hugh Morgan AC & Mrs Elizabeth Morgan

Mr Patrick Nalty

The O’Donohue Family

Pharmacia Australia Pty Limited

Prostate Cancer Foundation of Australia

Elinor Rabinov

Gary Richardson

Roche Products Pty Ltd

Irvin Rockman CBE

Rotary Club of Brighton

Rotary Club of Malvern

The Sanford Partnership

Sanofi-Sythelabo Australia Pty Ltd

The Late John Saunders AO

Margaret Savill

Mr Richard John Savill

Alexander Slade

The Brian Smith Endowment

June F.M. Smith

Smith & Nephew Pty Limited

Margery E Snowball

Sotheby’s Australia

Spooner Family

G & K Stansen

Bib Stillwell BMW

Mr Brian J Sutton FRCNA

Tattersall’s, The Estate of The Late George Adams

Quentin Wallace

Mr Stewart & Mrs Ingrid Webster

Dr Charles William (Bill) Edgar Wilson

Windemere Foundation

Yarra Valley Travel

Patrons

Aquanita Racing

Pat & Sheril Aughterson

Mr Nick & Miss Angela Baldi

Bagot Gjerja Foundation

Theodore (Ted) & Miriam Berman

Ron Bunker & Evelyn Abaya

Reginald & Audrey Campbell

Caravan Industry Australia Victoria Trades Division

John Christopherson

Estate of Mrs Margaret Cochrane OAM

Naja David & Family

In Memory of Nereo Dizane

Downie Family

Mr & Mrs Wal Edgar & Family

Eric Ormond Baker Charitable Fund

The Marian & E H Flack Trust

Fried & Sable Families

Mr Michael & Mrs Helen Gannon

Mrs Jenny Gold and Family In Memory of Dr Norman Gold

Eli & Kerry Goldfinger

Grenda Foundation

Ken & Margaret Grenda

Dorothy Haines

The Hall Family

P & M Harbig (Holdings) Pty Ltd

The George Hicks Foundation

In Memory of Jade Howell

In Memory of Kerrie Hunter

The Irvine Club Inc

Jacobs Thomas & Associates

Dr Sharon Keeling

Mr Doug Kefford AO

In Memory of Dorothy Keyte

47

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48

The Valda Klaric Foundation

Greg Lamanna

Langton’s Pty Ltd

Geraldine Lazarus

Lynette & Kevin Lee

Mrs Barbara J Lewis

The Lochtenberg Family

Jeff Loewenstein

Lord Mayor’s Charitable Fund

Joan Loton

The Lowthian Family

Andy Lyas

In Memory of Dr Ann Marks

Christopher Marriott

Men of Malvern

Medtronic Australasia Pty Ltd

The Mezo Family

Sarah Miskin Palliative Care Nursing Scholarship

Barry & Beatrice Moignard Charitable Trust

Montague Group

Moore Stephens Melbourne Pty Ltd

R M Morgan AM

Paul Mullaly QC

Mr John & Mrs Pamela Murphy

In Memory of Mary Nesbitt

In memory of Mr Chor-Kim Ng

Novartis Pharmaceuticals Pty Ltd

Richard (Frederick) O’Brien

Bruce Parncutt & Robin Campbell

Paulusz Family Foundation

Proclaim Management Solutions Pty Ltd

Ramler Family

Mr & Mrs Anthony Reeves

John Reeves

Mr Benedict J Roche

Denis Roche

Drs Sue & Phil Ronaldson

Rotary Club of Chadstone/East Malvern

Rotary Club of Brighton Charitable Foundation

Peter & Barbara Shearer

Mrs Maggie Christin Shipp

Mr John Sircom & Mrs Helen Sircom

In Memory of Marjorie Smith

Mr Daryl Somers OAM & Mrs Julie Somers OAM

In Memory of Margaret Roff Sutton

Mrs Valma Truin

Barbara Tucker

In Memory of Suzanne Vass

The Wallis Family

Marie & John Warnock

Drs Victor & Karen Wayne

The Werled Foundation

Associates

John & Ruth Adamson

Georgina Barraclough

John & Liz Bate

Mr & Mrs Jack & Meg Bowen

Brighton Grammar School Foundation

David Brookman

The Sir Wilfred Brookes Charitable Foundation

Mr & Mrs G & J Brown

Carter Family Foundation

The Hon Stephen Charles QC

Nelson & Julie Cheung

In memory of Ignatius Paul Cini

Cobram Barooga Golf Club Veterans Club

In Memory of Graham Coningsby

Mrs Margaret Coningsby

In Memory of Ron & Joan Davies

Brian Davis

Barbara Dicker

Dromana Football & Netball Club

In Memory of Cyril Doraisamy

Mary Drenen

The Duggan Foundation

Mrs Susie Edwards & Family

Sylvia Falzon

John Graham

Mr & Mrs Geoffrey A Grant

Edward Hauser OBE

Jean & Ern Ireland − Sea Bee Pty Ltd

In memory of George Karpathiou

Jack & Karen Joel & Family

The Jonson Family

Annie Rose & Andrew Lazar Foundation

Mr Andrew Lindsay

Mr & Mrs Simon & June Lubansky

The Luscombe Family Foundation

Douglas Mackenzie

Ron & Fay Malouf

In Memory Of Leigh Masel

In Memory of Stewart Maxted

Allan McNicol

Desmond W Milner

Modern Drive Engineering P/L

Gordon Moffatt AM

In Memory of Judith Moir

Richard Mole

E. Morris

David Oppenheim

Vincenzo Paoletta

Pellicano Group

Mrs Christine Potts

Reeves Endowment

Mrs Irene Reich

Ralph & Ruth Renard

Richard & Ros Rogers

The Russell Foundation

William Sexton

48

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49

Yvonne Spencer

The Springwaters Foundation

Jean St Leger Educational Scholarship

Mr & Mrs Frank & Heather Stewart

The Strachan Family

Mr Bernard Sweeney

In Memory of Mrs Pamela Tax

Geoffrey H Thomas

Joan & Roderick Thomson

Leonie Thompson

Yvonne Thompson

Dinah Tobias

Cornelis Van Ek

B & A Wain

Peter Wain & Family

Mr Max Walters

Mr Choo Keng Wee & Mrs Beverley Anne Wee

In Memory of Mr John Whitbread

Bequests

In Memory of Claire Abrahams

Estate of Ellen M Balderstone

Estate of Carmel Mary Blanton

Mrs Ann Brewer

Estate of Rosina Violet Brown

Estate of Nance Nevasa Buchanan

Estate of Agnes Ferguson Clark

Estate of Annie Marjorie May Clarke

Roger John Cleary

Estate of Joyce Mena Coxall

The Estate of David Roy Cross

Rino Della Bosca

Estate of John Robert Edwards

Estate of Barbara Feil

In Memory of Hubert Frances & Margaret Mary McCarthy

Estate of Harold Francis

Estate of U M Frawley

Estate of Dorothy Cecelia Garbutt

Estate of John Sutherland Hamling

Estate of Pamela Mary Harper

Estate of Noel Arthur Hatherly

Estate of Mary Kathleen Hauser

Estate of Doris Mary Hawkless

Estate of Rita Mae Hunt

Estate of Doreen Johnson

Estate of Valda Irene Keil

Estate of Irene Kozica

Estate of Dr Betty Laidlaw

Estate of Robert Mackey

In Memory of Mrs Katherine Jane Mactier

Rita Anversa Magris

Estate of Katherine Mander

Estate of Brian Charles Mander

Estate of June Masson

Estate of Marita Therese Mulcahy

Estate of Marjorie May Murdoch

Estate of Rex Oxnam

Estate of Leslie Charles Parkinson

Estate of Russell Pitt

Estate AV Powers

Estate of Lindsay G Quinn

Estate of William Clifford (Peter) Rawlins

Estate of Alexander Graeme Robertson

The Estate of Anthony Carmel Saccasan

Estate of Grace Saunders

Mrs E C Seccull

Estate of Leslie Alfred Shapland

Estate of Maria (Lina) Concetta Sinelli

Bella Taft

Estate of Hugh L Wallace

Estate of Wilma Elsa White

Estate of Betty Geddes Wood

The Estate of Vica Vitea Yavitch

In Memoriam

Mr Christopher Bedelis

Patricia Boxall

John William Clapham

In Memory of Cyril Doraisamy

Kevin Elias

Walter Lyle Fish

Amelia Fuller

Margaret Goddard

Mrs Jenny Gold and Family In Memory of Dr Norman Gold

The Tom Hafey Memorial Fund

Jade Howell

Kerrie Hunter

Patricia Janes

Mr Stephen Kelly

In Memory of Dorothy Keyte

In memory of Tuen Yee Lucy Lao

In Memory of Mrs Patsy Littlejohn

In Memory of Dr Ann Marks

In Memory of Stewart Maxted

Mr Brian O’Sullivan

In Memory of Maxwell Charles Parsons

Mrs Christine Potts

Mr Harry M Ramler

Joyce Reed

In Memory of Mrs Bella Rogers

In Memory of Timothy Russell

In Memory of Ann Ryan

In Memory of Mr Richard John Savill

Kevin & Patricia Speer

In Memory of Diane Spielvogel

In Memory of George & Mira Szalmuk – The Szalmuk

Family

Miss Charlotte Tait

Mrs Pamela Tan

Dr Charles William (Bill) Edgar Wilson

Geoffrey Robin Westacott

49

Page 50: Cabrini Health Service and Community Benefit Report 2014-15

50O U R H E R I TAG E S TO RY

Francesca Cabrini was born in northern Italy in 1850.

Inspired by her deep faith in Jesus Christ, she was a

woman of great compassion and courage. She saw

her life as a mission to relieve suffering and serve

those in need – particularly the poor and excluded.

She established health, education and care centres in

the USA and Latin America, in Europe and in England,

becoming an inspiration to all whose lives she touched.

She was the first citizen of the USA to be canonised a

saint. At age 30, she founded the Missionary Sisters of

the Sacred Heart of Jesus to show God’s love for people

through their compassionate action in the world. Today

their mission reaches around the world, and includes

Cabrini Health in Australia.

Our Cabrini story started in 1948, when ten Cabrini Sisters

arrived in Melbourne to take over St Benedict’s, a small

hospital in Malvern. The journey from Italy took ten days

as the plane could only fly during daylight hours. The

Sisters thought they were taking over a fully functioning

A B O U T C A B R I N I H E A LT H

hospital but unfortunately, this was not so. Without losing

spirit, they worked hard to equip and make the place

presentable so that they could re-open the facility. At

the time, Melbourne was not the multicultural city that

we know today. People were cautious of these Italian

sisters who dressed and spoke differently to the Australian

religious of the time. Despite their best efforts, in the

first few months there were many complaints about their

strange ways. However, the Sisters recognised there were

people in need and, with courage and determination; they

laid the foundation for the comprehensive healthcare

serve we have become today.

Page 51: Cabrini Health Service and Community Benefit Report 2014-15

51

Published May 2016.

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Page 52: Cabrini Health Service and Community Benefit Report 2014-15

52

C A B R I N I ph (03) 9508 3518/[email protected]