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Contact : Ph- +91-471-6587905 [email protected] www.vbis.in CAD- Computer Aided Dispatch

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A complete GPS based Computer Aided Dispatcher (CAD)

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Page 1: Cad  new

Contact : Ph- +91-471-6587905

[email protected]

www.vbis.in

CAD- Computer Aided Dispatch

Page 2: Cad  new

Surveillance

Radio communication

System Communication

Control Room & Command Center

IP B

ase

d N

etw

ork

ing

Systems Components

Database

ApplicationServer

IP Phone

Contact : Ph- +91-471-6587905

[email protected]

www.vbis.in

Page 3: Cad  new

Work Flow

Call PBX

Control CenterCall Reciever’s Desk

• Call Control & Phone Status • Display Caller Information • Display Call Information • Incident Registration • Address & Building Search

• Map Browsing • Display caller location • Search by address, name, etc • Display Station

Dispatch Officer Desk- Control Room GIS• Display Call Information • Display Incident Information• Display Resource • Display Nearby Resource • Auto Team Recommendation • Dispatch Teaming

• Display Incident Location • Display Nearby Police Station • Display Nearby Patrol Car • Dispatch Teaming on Map

Dispatching Stations• Gets Alert from Control Room• Dispatch Vehicle• Monitor movement of dispatched vehicle

GIS

Contact : Ph- +91-471-6587905

[email protected]

www.vbis.in

Page 4: Cad  new

System – In detail

Contact : Ph- +91-471-6587905

[email protected]

www.vbis.in

Page 5: Cad  new

Call receiving, responding and forwarding Support SOP Caller Information Display Display caller’s location on map Display location of incident on map Display vehicle location on map Display building information on map Location search method like building, address, area, etc Transfer call card to CAD

Call Receiver's Desk

Users & Roles

Dispatch Officer’s DeskIntegrated and shared data with application server system Receive call card from Call taking desk Identify nearest police station and patrol car Automatic dispatch teaming recommendation Various tools for appropriate dispatch teaming Dispatch teaming through map interface Automated & unified dispatch command delivery

Dispatching StationsGets Alert from Control RoomDispatch VehicleMonitor movement of dispatched vehicle

Information Manager

Call, Incident , dispatch Statistics Incident Brief, Incident report, Daily report

CRS- Call Receiving System

•PBX Control & Integration •Identify Caller’s Location •Incident Registration •Bogus Caller notification

CAD- Computer Aided Dispatch• Call Taking Module •Incident Management •Dispatch •Integration Module

GIS- Geographic Information System•Digital Map Viewer •Incident & Dispatch Management •Location & Building Information •Integration Module

AVL- Automatic Vehicle Locator

•Vehicle Location Tracking & Monitor

Contact : Ph- +91-471-6587905

[email protected]

www.vbis.in

Page 6: Cad  new

CRS – Call Receiving System

Call

PBX

Recording

SMS

Call Control

Call Information

Call Log

Call Routing

CAD

Call ControlAutomatic Call DistributionSoft PhoneCall Transfer/Divert/Conference/Bogus/Etc

Call Information

Call Log

Call Routing

Call IdentityCall Connection Information

Save Call Information To DBGenerate Call Statistics

Distribute SMS/Web/Mail ReportSupport Various Call Method

CRS

Contact : Ph- +91-471-6587905

[email protected]

www.vbis.in

Page 7: Cad  new

CRS Main Feature & Functions

Features

Call ControlCall recordingLocation SearchOther calls search

Screen Shot – Incident Call

Contact : Ph- +91-471-6587905

[email protected]

www.vbis.in

Page 8: Cad  new

CRS Main Feature & Functions

Features

Call ControlCall recordingLocation SearchOther calls search

Screen Shot – Incident Call

Contact : Ph- +91-471-6587905

[email protected]

www.vbis.in

Page 9: Cad  new

CRS Main Feature & Functions

Features

Call ControlCall recordingLocation SearchOther calls search

Screen Shot – Incident Call

Contact : Ph- +91-471-6587905

[email protected]

www.vbis.in

Page 10: Cad  new

Computer Aided Dispatch - CAD

IP/ PBX

CRS

AVL

SMS

DispatchServer

Phone SMS AVL

Call Receiving

Incident Registration

Dispatch Order

Dispatching Station

Field Control

GIS

CAD Call Receiving •Call Control/ Phone status•Display Call information/ Details

Incident registration•Location Search•Incident Information Input

Dispatch Order•Location List/ Nearest Station•Based on skills/ Automatic Recommendation

Dispatching Stations•Dispatch Command•To Broadcast / SMS / AVL

Filed Control•Field Status Log•Incident Closure

Contact : Ph- +91-471-6587905

[email protected]

www.vbis.in

Page 11: Cad  new

CAD - Main Feature & Functions

FeaturesNew incident notificationAdditional Resources -

RequestLocation SearchCrew/ Vehicle InformationCommunication LogCamera view of Dispatching

Stations

Screen Shot – Dispatch Officer

Functions•Incident Details•Matching Incidents•Nearest stations•Intercom•Additional resource

Request

Contact : Ph- +91-471-6587905

[email protected]

www.vbis.in

Page 12: Cad  new

CAD - Main Feature & Functions

FeaturesNew incident notificationAdditional Resources -

RequestLocation SearchCrew/ Vehicle InformationCommunication LogCamera view of Dispatching

Stations

Screen Shot – Dispatch Officer – Incident Details

Functions•Incident Details•Matching Incidents•Nearest stations•Intercom•Additional resource

Request

Contact : Ph- +91-471-6587905

[email protected]

www.vbis.in

Page 13: Cad  new

CAD - Main Feature & Functions

FeaturesNew incident notificationAdditional Resources -

RequestLocation SearchCrew/ Vehicle InformationCommunication LogCamera view of Dispatching

Stations

Screen Shot – Dispatch Officer – Matching Incidents

Functions•Incident Details•Matching Incidents•Nearest stations•Intercom•Additional resource

Request

Contact : Ph- +91-471-6587905

[email protected]

www.vbis.in

Page 14: Cad  new

CAD - Main Feature & Functions

FeaturesNew incident notificationAdditional Resources -

RequestLocation SearchCrew/ Vehicle InformationCommunication LogCamera view of Dispatching

Stations

Screen Shot – Dispatch Officer – Nearest Stations

Functions•Incident Details•Matching Incidents•Nearest stations•Intercom•Additional resource

Request

Contact : Ph- +91-471-6587905

[email protected]

www.vbis.in

Page 15: Cad  new

CAD - Main Feature & Functions

FeaturesNew incident notificationAdditional Resources -

RequestLocation SearchCrew/ Vehicle InformationCommunication LogCamera view of Dispatching

Stations

Screen Shot – Dispatch Officer – Intercom

Functions•Incident Details•Matching Incidents•Nearest stations•Intercom•Additional resource

Request

Contact : Ph- +91-471-6587905

[email protected]

www.vbis.in

Page 16: Cad  new

CAD - Main Feature & Functions

FeaturesNew incident notificationAdditional Resources -

RequestLocation SearchCrew/ Vehicle InformationCommunication LogCamera view of Dispatching

Stations

Screen Shot – Dispatch Officer – Additional Res. Request

Functions•Incident Details•Matching Incidents•Nearest stations•Intercom•Additional resource

Request

Contact : Ph- +91-471-6587905

[email protected]

www.vbis.in

Page 17: Cad  new

CAD - Main Feature & Functions

FeaturesNew incident notificationAdditional Resources -

RequestLocation SearchCrew/ Vehicle InformationCommunication LogCamera view of Dispatching

Stations

Screen Shot – Dispatch Officer – Camera

Functions•Incident Details•Matching Incidents•Nearest stations•Intercom•Additional resource

Request

Contact : Ph- +91-471-6587905

[email protected]

www.vbis.in

Page 18: Cad  new

Dispatching Station - Features & Functions

FeaturesCamera ViewMapIntercom

Screen Shot – Station Head - Incidents

FunctionsCrew In/Out SettingsVehicle/ Equipment - In/Out

SettingsVehicle MovementOperational Status• Vehicle Crew Allocation

Contact : Ph- +91-471-6587905

[email protected]

www.vbis.in

Page 19: Cad  new

Dispatching Station - Features & Functions

FeaturesCamera ViewMapIntercom

Screen Shot – Station Head - Station Dispatch

FunctionsCrew In/Out SettingsVehicle/ Equipment - In/Out

SettingsVehicle MovementOperational Status• Vehicle Crew Allocation

Contact : Ph- +91-471-6587905

[email protected]

www.vbis.in

Page 20: Cad  new

Dispatching Station - Features & Functions

FeaturesCamera ViewMapIntercom

Screen Shot – Station Head - Crew In/Out

FunctionsCrew In/Out SettingsVehicle/ Equipment - In/Out

SettingsVehicle MovementOperational Status• Vehicle Crew Allocation

Contact : Ph- +91-471-6587905

[email protected]

www.vbis.in

Page 21: Cad  new

Dispatching Station - Features & Functions

FeaturesCamera ViewMapIntercom

Screen Shot – Station Head - Vehicle In/Out

FunctionsCrew In/Out SettingsVehicle/ Equipment - In/Out

SettingsVehicle MovementOperational Status• Vehicle Crew Allocation

Contact : Ph- +91-471-6587905

[email protected]

www.vbis.in

Page 22: Cad  new

Dispatching Station - Features & Functions

FeaturesCamera ViewMapIntercom

Screen Shot – Station Head - Vehicle Movement

FunctionsCrew In/Out SettingsVehicle/ Equipment - In/Out

SettingsVehicle MovementOperational Status• Vehicle Crew Allocation

Page 23: Cad  new

Dispatching Station - Features & Functions

FeaturesCamera ViewMapIntercom

Screen Shot – Station Head – Operational Status

FunctionsCrew In/Out SettingsVehicle/ Equipment - In/Out

SettingsVehicle MovementOperational Status• Vehicle Crew Allocation

Contact : Ph- +91-471-6587905

[email protected]

www.vbis.in

Page 24: Cad  new

Dispatching Station - Features & Functions

FeaturesCamera ViewMapIntercom

Screen Shot – Station Head – Vehicle Crew Allocation

FunctionsCrew In/Out SettingsVehicle/ Equipment - In/Out

SettingsVehicle MovementOperational Status• Vehicle Crew Allocation

Contact : Ph- +91-471-6587905

[email protected]

www.vbis.in

Page 25: Cad  new

Automated Vehicle Locator - AVL

CRS

CAD

IMS

DispatchServer

AVL Terminal

Location Tracking

Dispatch Command

Communication Log

Status Check

Field Control

GIS

AVL Location Tracking •Vehicle Location Tracking•Periodic Location / Movement Check

Dispatch Command•Dispatch command to vehicle•Unified Dispatch Command Delivery

Progress Reportder•Command Receiving Report

•Emergency Spot Arrival Report•Emergency Responding Status

Status Check•Resource Availability Check •To Broadcast / SMS / AVL

Filed Control•Field Status Log•Incident Closure

Incident/ resource -LocationProgress/ Status report

Contact : Ph- +91-471-6587905

[email protected]

www.vbis.in

Page 26: Cad  new

Automated Vehicle Locator - AVLScreen Shot – AVL – Vehicle Movement

Functions

Vehicle MovementVehicle PathNearest Towing VehicleLocation Based on Time

Contact : Ph- +91-471-6587905

[email protected]

www.vbis.in

Page 27: Cad  new

Automated Vehicle Locator - AVLScreen Shot – AVL – Vehicle Movement - Map

Functions

Vehicle MovementVehicle PathNearest Towing VehicleLocation Based on Time

Contact : Ph- +91-471-6587905

[email protected]

www.vbis.in

Page 28: Cad  new

Automated Vehicle Locator - AVLScreen Shot – AVL – Vehicle Path

Functions

Vehicle MovementVehicle PathNearest Towing VehicleLocation Based on Time

Contact : Ph- +91-471-6587905

[email protected]

www.vbis.in

Page 29: Cad  new

Automated Vehicle Locator - AVLScreen Shot – AVL – Nearest Towing Vehicle

Functions

Vehicle MovementVehicle PathNearest Towing VehicleLocation Based on Time

Contact : Ph- +91-471-6587905

[email protected]

www.vbis.in

Page 30: Cad  new

Automated Vehicle Locator - AVLScreen Shot – AVL – Location Based on Time

Functions

Vehicle MovementVehicle PathNearest Towing VehicleLocation Based on Time

Contact : Ph- +91-471-6587905

[email protected]

www.vbis.in

Page 31: Cad  new

ReportsScreen Shot – Reports

Contact : Ph- +91-471-6587905

[email protected]

www.vbis.in

Page 32: Cad  new

Emergency- Oriented System Design

Key Features & Benefits

Effective System for Operation Standardized Procedure

CAD

Optimized & Proven Emergency Call Processing Optimized Digital Map Transparent Role Assignment Progress Monitoring after Dispatch

Automated Reporting & Monitoring Comprehensive Reporting Flow Proven System Stability

Just 2-Windows that covers all the activity All Sub-System Integrated in One Role & Responsibility Driven Function Allocation

Contact : Ph- +91-471-6587905

[email protected]

www.vbis.in

Page 33: Cad  new

VBIS India Pvt Ltd4th floor Amstor House

TechnoparkTrivandrum, Kerala, India – 695581

Ph - +91 471 6587905Email – [email protected]