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DENTUROLOGIE The Journal of Canadian Denturism / Le Journal de la Denturologie Du Canada SUMMER/ÊTE 2010 CANADA • DAC Annual Meeting review • Perfecting Your Practice conference preview ALSO: CAD/CAM Model Processes PM #40065075 Return undeliverable Canadian addresses to: [email protected]

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Page 1: CAD/CAM Model Processes

D e n t u r o l o g i e

the Journal of Canadian Denturism / le Journal de la Denturologie Du CanadaSu

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• DAC Annual Meeting review• Perfecting Your Practice conference preview

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PresidentMichael Vout, DDPhone: (613) 966-7363Fax: (613) 966-1663e-mail: [email protected]

1st Vice PresidentPaul Hrynchuk, DDPhone: (204) 669-0888Fax: (204) 669-0971e-mail: [email protected]

2nd Vice PresidentDaniel Robichaud, DDPhone: (506) 382-1106Fax: (506) 855-9941e-mail: [email protected]

Vice President - AdministrationBenoit Talbot, d.d.365, boul. Greber #304Gatineau, QC J8T 5R3Phone: (819) 561-2121Fax: 819-561-9831email: [email protected]

Vice President - FinanceMaria Green, RDPhone: (604) 521-6424Email: [email protected]

Past PresidentDavid L. Hicks, DD209-1700 Corydon AvenueWinnipeg, MB R3N 0K1Phone: (204) 487-7237Fax: (204) 487-3969email: [email protected]

National Office / Chief Administrative OfficerLynne Alfreds PO Box 455212397 King George Blvd.Surrey, BC V4A 9N3 Phone: (604) 538-3123Toll Free: (877) 538-3123 Fax: (604) 582-0317e-mail: [email protected]

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s International Denturist Education Centre (IDEC)George Brown College of Applied Arts and TechnologyPO Box 1015, Toronto, ON M5T 2T9Tel: (416) 415-5000 Ext. 4793 or 1-800-265-2002 Ext. 4793 Fax: (416) 415-4117

Northern Alberta Institute of Technology11762-106th Street, Edmonton AB T5G 2R1Tel: (780) 471-7683 Fax: (780) 491-3149Attention: Doreen Dunkleye-mail: [email protected]

Removable Partial Dentures for DenturistsJurgen von Fielitz, DD2598 Etwell Road, RR#3, Utterson, ON P0B 1M0Tel: (705) 788-0205e-mail: [email protected]

Denturist Program George Brown College of Applied Arts and TechnologyPO Box 1015, Toronto ON M5T 2T9Tel: (416) 415-5000 Ext. 3038 or 1-800-265-2002 Ext. 4580Fax: (416) 415-4794 Attention: Gina Lampracos-Gionnas E-mail: [email protected]

Département de DenturologieCollège Edouard-Montpetit945, chemin de Chambly, Longueuil QC J4H 3M6Tel: (450) 679-2630 Fax:(450) 679-5570Attention: Patrice Deshamps, d.d.

Denturist TechnologyVancouver Community College, City Centre250 W. Pender Street, Vancouver BC V6B 1S9Tel: (604) 443-8501 Fax: (604) 443-8588Attention: Dr. Keith Milton E-mail: [email protected]

Denturist TechnologyNorthern Alberta Institute of Technology11762-106th Street, Edmonton AB T5G 2R1Tel: (780) 471-7686 Fax: (780) 491-3149Attention: Maureen Symmes E-mail: [email protected]

Denturist Association of British ColumbiaC312-9801 King George Blvd.Surrey, BC V3T 5H5Attn: Lynne Alfreds, Executive SecretaryTel: (604) 582-6823 Fax: (604) 582-0317E-mail: [email protected]: www.denturist.bc.ca

Denturist Association of Alberta4920 – 45th Avenue, Sylvan Lake AB T4S 1J9Attention: Don Tower, PresidentTelephone: (403) 887-6272Fax: (403) 887-6271E-mail: [email protected]

The Denturist Society of Saskatchewan32 River Street East, Moose Jaw, SK S6H 0A8Attn: Lynn Halstead, PresidentTel: 306-693-4161Email: [email protected]

Denturist Association of ManitobaPO Box 70006, 1–1660 Kenaston BoulevardWinnipeg, MB R3P 0X6Attn: Kelli Wagner, AdministratorTel: (204) 897-1087 Fax: (204) 488-2872E-mail: [email protected]: www.denturistmb.org

The Denturist Association of Ontario6205 Airport Road, Bldg. “B” Suite 203Mississauga, ON L4V 1E1Attn: Susan Tobin, Chief Administrative OfficerTel: (800) 284-7311 Fax: (905) 677-5067E-mail: [email protected]: www.denturistassociation.ca

L’Association des denturologistes du Québec8150, boul. Métropolitain Est, Bureau 230Anjou, QC HIK 1A1Atten: Kristiane Coulombe, Responsable Service aux membresTel: (514) 252-0270 Fax: (514) 252-0392E-mail: [email protected] Website: www.adq-qc.com

The New Brunswick Denturists Society La Société des denturologistes du N-B.288 West Boulevard St. PierrePO Box 5566 Caraquet, NB E1W 1B7Attn: Claudette Boudreau, Exec. Sec.Tel: (506) 727-7411 Fax: (506) 727-6728E-mail: [email protected]

Denturist Society of Nova Scotia3951 South River RoadAntigonish, NS B2G 2H6Tel: (902) 863-3131Attn: Diane Carrigan - Weir, [email protected]

Denturist Association of Newfoundland Labrador6 Commonwealth AvenueMount Pearl, NL A1N 1W2Attn: John Browne, DD, PresidentTel: (709) 364-3355 Fax: (709) 364-3355E-mail: [email protected]

Denturist Society of Prince Edward Island191 Pope Road, Unit ASummerside, PE C1N 5C6Tel: (902) 436-3235Attn: Lisa MacKintosh, [email protected]

Yukon Denturist Association#1-106 Main StreetWhitehorse, YT Y1A 2A7Attn: Peter Allen, DD, PresidentTel: (867) 668-6818 Fax: (867) 668-6811E-mail: [email protected]

Denturist Association of Northwest TerritoriesBox 1506, Yellowknife, NT X1A 2P2 Attn: George GelbTel: (867) 766-3666 Tel: (867) 669-0103E-mail: “George Gelb” [email protected]

Affiliate MembersClinical Dental Technicians Assoc. (UK)Room 3bTower House Business CenreFishergate, York YO10 4UATel: 01904 625130Fax: 01904 658361E-mail: [email protected]: www.cdta-online.co.uk

Honorary MembersAustin J. Carbone, BSc, BEd, DDThe Honourable Mr. Justice Robert M. Hall

ACCREDITATION: The following Canadian schools of Denturism are accredited by the Denturist Association of Canada:

George Brown College of Applied Arts & Technology, Toronto, OntarioNorthern Alberta Institute of Technology, Edmonton, AlbertaVancouver Community College, City Centre, Vancouver, British Columbia

Denturist AssociAtion of cAnADAL’AssociAtion Des DenturoLogistes Du cAnADA

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contents SummeR/ête 2010

FeatureSIn-office management of dentin hypersensitivity ........18

Once a diagnosis of dentin hypersensitivity has been made and depending on the etiology of the condition, treatment recommendations could include both in-office professionally applied treatments and at-home professionally dispensed treatments or recommendations for over-the counter treatments. No matter the treatment, it is important for the clinician to follow up with the patient to evaluate the therapeutic results.

Annual Meeting review ...............................................25A summary of the DABC Convention and DAC Annual Meeting which was held in Whistler, BC in May.

CAD/CAM model processes .........................................30The days of mixing plaster are numbered as more and more dentists are now using intraoral scanners in lieu of impression material and then exporting these images to the dental labs.

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DepartmentSPresident’s Message .......................................................8Le mot du président ......................................................10Editor’s Message ..........................................................12Insurance .....................................................................14Practice Management ...................................................16Industry News ..............................................................34Un-comfort Zone ..........................................................42Classifieds................................................................... 44Reach Our Advertisers ................................................. 46

For display advertising, contact Craig Kelman & Associates Ltd. For subscriptions or classified advertising contact the Denturist Association of Canada National Office.

The challenge of this publication is to provide an overview of denturism, nationally and internationally, and a forum for thought and discussion. Any person who has opinions, stories, photographs, drawings, ideas, research or other information to support this goal is requested to contact the Editor to have the material considered for publication. Statements of opinion and supposed fact published herein do not necessarily express the views of the Publisher, its Officers, Directors or members of the Editorial Board and do not imply endorsement of any product or service. The Editorial Board reserves the right to edit all copy submitted for publication.

©2010 Craig Kelman & Associates Ltd. All rights reserved. The contents of this publication may not be reproduced by any means, in whole or in part, without prior written consent from the publisher.

ISSN: 1480-2023

Editor-in-Chief: Hussein Amery, M.Sc., Psy.D., DD, FCAD #112, 2675 - 36 Street NE Calgary, Alberta T1Y 6H6Phone: 403-291-2272e-mail: [email protected]

National Liaison: Lynne Alfreds PO Box 455212397 King George Blvd.Surrey, BC V4A 9N3 Phone: (604) 538-3123 Toll Free: (877) 538-3123Fax: (604) 582-0317e-mail: [email protected]

Published by:

3rd Floor, 2020 Portage Avenue Winnipeg, MB R3J 0K4 Tel: (204) 985-9780 Fax: (204) 985-9795 e-mail: [email protected]

Managing Editor: Cheryl Parisien Design/Layout: Theresa KurjewiczAdvertising Sales: Chad MorrisonAdvertising Coordinator: Lauren Campbell

Send change of address to:[email protected]

Return undeliverable Canadian addresses to:e-mail: [email protected] Mail Agreement #40065075.

D E N T U R O L O G I E

The Journal of Canadian Denturism / Le Journal de la Denturologie Du Canada

SUM

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• DAC Annual Meeting review• Perfecting Your Practice conference preview

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Do your part for the environment – reuse and recycle. 7Summer/ête 2010

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PReSident’S meSSagemichael C. Vout, dd

Success in Whistler

The Denturist Association of Canada was hosted in Whistler May 25-29 by the

Denturist Association of British Columbia, a well-organized event encompassing many different facets of Denturism. DAC would like to thank the DABC for its hospitality and making our Annual General Meeting a great success.

Maria Green, our Treasurer and the President of B.C., along with Jason Kasper and our CAO Lynne Alfreds, went above and beyond providing a great convention. From managing a multitude of meetings, to the welcome wine tasting, golf tournament, education, dinner and dance, all of the activities were very well presented and enjoyed by all.

We were pleased to welcome the Provincial Regulators to this meeting. This was the first major face-to-face meeting of regulators since we had all met when we were working on internal trade some nine years ago.

Bill Lloy, Jennifer Roth, and Charles Gully have done a fantastic job organizing, coordinating, and facilitating the regulatory meeting. I highly commend Bill, Jennifer and Charles for embracing this monumental task, which was evident by the exceptional participation of the regulators.

The newly formed Canadian Federation of Denturist Regulators is the product of three days of intense meetings by our Regulatory Members. The members of

DAC are encouraged by the solidarity of the regulators and wish them well.

Our accreditation documents were ratified at the Curriculum Advisory Meeting (CAC) and at the DAC AGM; there are a number of Denturist educational faculties now ready to proceed with the new accreditation process.

Barb Peterson, our consultant and facilitator, has been superb in meeting all of our timelines, and in taking the time to understand Denturism and how it relates to the accreditation process. We would like to thank Barb for all of her guidance and persistence in helping us achieve our goals.

The George Connolly Award for Denturist of the Year was presented to Jamshid Zehtab-Jadid of Manitoba for his years of service as the Chair of Curriculum Advisory Committee and commitment to the profession. Congratulations, Jamshid for your outstanding effort and achievement.

Next year we are all invited to join Daniel Robichaud in Moncton, New Brunswick where Daniel will host the DAC AGM along with Canadian Federation of Denturist Regulators and New Brunswick annual meeting. Daniel has assured us there will be lots of fresh Atlantic lobster and a fun-filled down-east “kitchen party” atmosphere.

Elections for the executive were held and the following positions have been filled for the next two-year period: 1st Vice President, Paul Hrynchuk, Manitoba; 2nd

Vice President, Daniel Robichaud, New Brunswick; Vice President Administration, Benoit Talbot, Quebec (who is new to the board and the new president of ADQ); Vice President of Finance, Maria Green, British Columbia. I am honoured to have been elected as your president for my second term. I know this year will be busy as we continue with a number of our projects and I look forward to working with everyone.

This fall the International Federation of Denturists will be holding its annual general meeting in Helsinki Finland, September 15-18, co-hosted by the Finnish Denturist Association. I encourage all members to try to attend these international meetings. Future IFD meetings include England 2011 and Copenhagen, Denmark 2012.

The Denturist Association of Ontario has graciously agreed to host the 2012 DAC AGM as Perfecting Your Practice Conference to be held at Deerhurst Lodge in Huntsville, Ontario, exactly where the G8 was just held. I think our security will not be quite as rigorous as it was for the world’s leaders. Ontario’s PYP is one of the premier functions for education, networking with manufacturers, dental suppliers and fellow practitioners from all over the country.

As we progress to redefine, improve and expand our standards with a unified voice, we will inevitably guide Denturism to a prosperous future.

“The newly formed Canadian Federation of Denturist Regulators is the product of three days of intense meetings by our Regulatory

Members. The members of DAC are encouraged by the solidarity of the regulators and wish them well.”

8 Summer/ête 2010

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Le mOt du PRéSidentmichael C. Vout, dd

Réussite à Whistler

L ’Association des denturologistes du Canada (ADC) a été l’hôte à Whistler,

du 25 au 29 mai, de l’Association des denturologistes de la Colombie-Britannique (DABC) pour la tenue d’un événement fort bien organisé portant sur de nombreux aspects de la denturologie. L’ADC aimerait remercier la DABC de son hospitalité et de sa contribution à faire de notre assemblée générale annuelle (AGA) une grande réussite.

Maria Green, notre trésorière et la présidente de la DABC, ainsi que Jason Kasper et notre directrice générale, Lynne Alfreds, ont fait preuve d’un dévouement exceptionnel pour nous offrir un congrès remarquable. De la gestion de multiples réunions à une dégustation de vin appréciée, en plus du tournoi de golf, de la formation, du souper et de la danse, toutes les activités étaient fort bien présentées et ont plu à tous les participants.

Nous étions ravis d’accueillir les organismes de réglementation provinciaux à ce rassemblement. C’était la première rencontre d’importance à se tenir, en personne, avec des représentants de ces autorités depuis

celle sur le commerce intérieur, qui a eu lieu il y a neuf ans environ.

Bill Lloy, Jennifer Roth et Charles Gully ont réussi de manière fantastique à organiser, coordonner et animer la réunion sur la réglementation. Je félicite très sincèrement Bill, Jennifer et Charles, qui ont accompli cette tâche monumentale avec brio, comme l’illustre la participation exceptionnelle des organismes de réglementation.

La Fédération canadienne des organismes de réglementation de la denturologie nouvellement créée est le résultat de trois jours de réunions intenses des membres de nos organismes de réglementation. Les membres de l’ADC sont encouragés de constater la solidarité dont ils font preuve et leur souhaite beaucoup de succès.

Nos documents d’agrément ont été ratifiés à la réunion du Comité consultatif des programmes d’études et à l’AGA de l’ADC; de nombreuses facultés de denturologie sont maintenant prêtes à appliquer le nouveau processus d’agrément.

Barb Peterson, consultante et animatrice de réunions, a accompli

un superbe travail. Respectant toutes nos échéances, elle a pris le temps de bien connaître la denturologie et son processus d’agrément. Nous aimerions remercier Barb de tous ses conseils et de sa persistance à nous aider en vue d’atteindre nos objectifs.

Le prix George Connolly du denturologiste de l’année a été décerné à Jamshid Zehtab-Jadid du Manitoba pour ses années de service à titre de président du Comité consultatif des programmes d’études et pour son engagement envers la profession. Félicitations Jamshid de vos efforts et de vos réalisations hors du commun.

L’an prochain, nous sommes tous invités à nous joindre à Daniel Robichaud à Moncton, au Nouveau-Brunswick, où Daniel sera l’hôte de l’AGA de l’ADC ainsi que de l’assemblée annuelle de la Fédération canadienne des organismes de réglementation de la denturologie et de la Société des denturologistes du Nouveau-Brunswick. Daniel nous a assurés qu’il y aura plein de homard frais de l’Atlantique et une belle ambiance de « party de cuisine » typique de l’est du pays.

Les élections à la direction ont eu lieu et les postes se répartissent comme suit pour

« La Fédération canadienne des organismes de réglementation de la denturologie nouvellement créée est le résultat de

trois jours de réunions intenses des membres de nos organismes de réglementation. Les membres de l’ADC sont encouragés de constater la solidarité dont ils font preuve et leur souhaite

beaucoup de succès. »

10 Summer/ête 2010

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Our cOncern fOr the environment is more than just talk

As we continue to deliver valuable information through the pages of this magazine, in a printed format that is appealing, reader-friendly and not lost in the proliferation of electronic

messages that are bombarding our senses, we are also well aware of the need to be respectful of our environment. That is why we are committed to publishing the magazine in the most environmentally-friendly process possible. Here is what we mean:

We use lighter publication stock that consists of recycled paper provided by an fSc certified supplier. This forest Stewardship council (fSc) standard ensures that our paper comes from

efficiently managed forests with proper replanting programs that make this a reneWABLe and SuSTAInABLe resource.

Our computer-to-plate technology reduces the amount of chemistry required to create plates for the printing process. The resulting chemistry is neutralized to the extent that it can be safely discharged to the drain.

We use vegetable oil-based inks to print the magazine. This means that we are not using resource-depleting petroleum-based ink products and that the subsequent recycling of the paper in this magazine is

much more environment friendly.

During the printing process, we use a solvent recycling system that separates the water from the recovered solvents and leaves only about 5% residue. This results in reduced solvent usage, handling and hazardous hauling.

We ensure that an efficient recycling program is used for all printing plates and all waste paper.

Within the pages of each issue, we actively encourage our readers to reuSe and recYcLe.

In order to reduce our carbon footprint on the planet, we utilize a carbon offset program in conjunction with any air travel we undertake related to our publishing responsibilities for the magazine.

So enjoy this magazine...and keep thinking green.

Le mOt du PRéSident

une période de deux ans : 1er vice-président, Paul Hrynchuk, Manitoba; 2e vice-président, Daniel Robichaud, Nouveau-Brunswick; vice-président à l’administration, Benoît Talbot, Québec (nouveau membre du conseil et nouveau président de l’ADQ); vice-présidente aux finances, Maria Green, Colombie-Britannique. J’ai l’honneur d’avoir été élu président pour remplir un deuxième mandat. Je suis convaincu que nous serons très occupés cette année à poursuivre un certain nombre de nos projets et j’ai hâte de travailler avec chacun et chacune d’entre vous.

Cet automne, l’International Federation of Denturists (IFD) tiendra son

assemblée générale annuelle à Helsinki, en Finlande, du 15 au 18 septembre, et l’hôte conjoint sera la Finnish Denturist Association. J’encourage tous les membres à essayer de participer à ces assemblées internationales. Les futures assemblées de l’IFD auront lieu en Angleterre en 2011 et à Copenhague, au Danemark, en 2012.

La Denturist Association of Ontario (DAO) a bien voulu être l’hôte de l’AGA de l’ADC en 2012, pendant la tenue du congrès Perfecting Your Practice (Perfectionner sa pratique) au Deerhurst Lodge de Huntsville, en Ontario,

précisément là où le Sommet du G8 vient d’avoir lieu. Je pense que nos mesures de sécurité ne seront pas tout à fait aussi strictes qu’elles l’ont été pour les leaders mondiaux. Le congrès PYP en Ontario constituera une excellente occasion de formation et de réseautage avec les fabricants, les vendeurs de fournitures dentaires et les collègues praticiens de tout le pays.

À mesure que nous progresserons en vue de redéfinir, d’améliorer et de développer nos normes d’une voix unifiée, nous orienterons nécessairement la denturologie vers un avenir prospère.

11Summer/ête 2010

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editOR’S meSSageHussein amery, m.Sc., Psy. d., dd, FCad

Your voice, your resource

The DAC and DABC annual meeting in spectacular Whistler was a great

success and, of course, was a great opportunity to network with colleagues, socialize, and take in some excellent professional development and continuing education seminars. Thanks to all who worked so hard to make this event a success. The conference attendees numbered over 200 with representation from every province across the country. Look for more conference news on

page 25, and for information about the formation of a national registrar body in an upcoming issue.

Continuing education and professional development are important parts of denturists’ practices. Keeping up with new technology and processes can make the difference to a successful practice. We at Denturism Canada strive to bring high-quality articles to you. We look forward to many more excellent submissions for publication in future

issues. These articles serve to increase our knowledge and highlight the works of our members in the field.

We would love to hear from you. Do you have suggestions for feature articles? Do you have an article you would like to publish in the journal? We welcome contributions from readers and association members alike. Please send your submissions to Managing Editor Cheryl Parisien at [email protected] or to me at [email protected]. We welcome your feedback.

“Continuing education and professional development are important parts of denturists’ practices. Keeping up with new

technology and processes can make the difference to a successful practice.”

Be an author for Denturism CanadaGain continuing education

credits and collaborate with

colleagues. To submit articles

on research or general interest,

contact Hussein Amery

403-291-2272 [email protected]

12 Summer/ête 2010

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inSuRanCeJoe Pignatelli, RHu

Protect your retirement from disability

A critical illness can ruin retirement for many retirees. This is revealed in a special study by Health Services and Mental

Health Administration Health Reports published by Statistics Canada. Half of Canadian men and one-third of women, during their lifetime, will be diagnosed with cancer, a heart attack or a stroke. With the majority of Canadians being over 50, the chance of having a critical illness before age 75 is much greater than dying, and the majority of this group with recover. It is expected that seniors over 75 will make up half of the population by 2040.

Cancer is the highest cause of disability (27.2%). There has been a one per cent increase in the incidence of cancer every

year for the last 35 years. Currently, there are approximately

145,000 cases diagnosed annually.

Heart disease is the second highest for disability (26.6%). Every year, there are more than 70,000 heart attacks. Consider that 50 per cent of men and 30 per cent of women aged 40 and younger will develop coronary heart disease which often goes undetected until the occurrence of a disabling or lethal event.

Annually, 50,000 strokes occur among Canadians. The build-up of arterial plaque, coupled with high blood pressure, catches many off guard with this often imperceptible disease.

The survival factor. Many will survive a critical illness due to advanced medical technology – 75 per cent of those diagnosed with cancer will now recover and live more than five years. About 90 per cent of hospitalized heart attack victims survive the initial occurrence. After the first incidence of a stroke, 75 per cent survive. On average Canadian men live 8.5 years with some form of disability, and women 11 years.

What does Critical Illness Insurance (CI) cover? All critical illness insurance contracts cover the three main leading causes of illness: heart attack, cancer, and stroke. However, depending on the terms of the contract purchased, many other conditions may be covered, such as: coma, coronary bypass, Alzheimer’s disease, paralysis, and severe burns to name a few. Each insurance company will have different covered conditions, so it is important to research each carrier before purchasing a critical illness insurance.

How does Critical Illness Insurance compare to Long Term Care Insurance? Long term

care insurance is designed to pay for in-home or nursing home expenses associated with

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inSuRanCe

chronic illnesses related to cognitive or motor impairment. If a person requires assistance with mobility, bathing, eating, dressing, or toileting, they would then become eligible for a Long Term Care Benefit that is usually paid on a monthly basis. Comparatively, a Critical Illness policy can provide immediate financial relief for you and your family. Such financial stability can help a person recover in dignity while being able to pay for any necessary medical treatment. The lump sum payment is usually paid 30 days after the diagnosis of a covered claim, and pays regardless of your ability to work.

Critical Illness Insurance protects your RRSP. With CI insurance, you will have an income source other than your retirement savings plans (RRSPs/RRIFs, etc). If a person had to cash in their RRSP, any income would become taxable in the year of withdrawal. For example, if a person required $100,000 to pay for medical treatment, non-covered drugs, living expenses, etc., they would have to withdraw at least $217,391 before taxes (assuming a 46% tax bracket). This amount would automatically place a person in the highest tax bracket in their province. All RRSP monies would become immediately taxable as income.

“Each insurance company will have different covered conditions, so it is important to research each carrier before

purchasing a critical illness insurance.”

THE CREATORS OF

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1-866-996-4767EN FRANÇAIS: 1-800-523-4575

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Renew® is a registered trademark of Mid-Continental Dental Supply Co. Ltd.

All other products are trademarks or registered trademarks of American Tooth Industries.

• Warranted against excessive wear, breakage or discoloration for the life of the denture. The affordable choice for today's dental professional.

• Mid-Continental Dental Supply is now the authorized dealer of ALL Justi Hollywood Tooth lines, including Justi Imperial®, Justi Blend®, Dymon-Hue® HPT, ViFORM® and Triplex™ MSLV.

• Delivered with the trusted service you’ve come to expect with Renew®

KEEP SMILINGJUSTI® HOLLYWOOD TEETH®

15Summer/ête 2010

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PRaCtiCe managementJanice Wheeler, President, The Art of Management Inc.

Hiring the mini me

Is it really possible to find an employee who thinks exactly like you?

In a word, “no.” We all have a lifetime of varied, non-identical experiences that shape us and our thinking processes. Therefore, the chances of hiring your twin is not something you should count on.

Ideally, you should be looking for someone who is NOT a “mini you” but rather, someone who is somewhat your opposite number. I have a number of staff in my company who bring a lot of interesting background experience to our table and they think outside my box.

For a denture practice, you DO want a lab tech whose skills are up to your standards clinically speaking, but here again you may only find the diamond in the rough and you will need to train the person UP to your standards.

Finding the ideal candidate requires a number of steps in order to find as close a match to your requirements as possible.

What do you need?If you have no staff at all in your practice, you may want to consider hiring either a lab tech with great people skills who can handle reception as well and answer the phone. In the alternative, you could consider hiring a receptionist who can help in the lab part time. If you already have at least one staff member, you may need another pair if hands in the future. Make a thorough job description for the position, i.e. what exact duties do you want this position to cover.

Who are you looking for?You cannot find the ideal employee if you don’t know precisely what you are looking for. Define your ideal employee by writing down your wish list of characteristics. For

example, consider these points if you are hiring a receptionist:

1. What experience should they have? Have they every worked in a denturist or dental office? Or some other position where they had customer contact of some type?

2. What skills should they possess? Good and accurate typist? Computer software knowledge (ideally, the one you already have)? Bookkeeping? Excellent English, French or other language needed by your patient base?

3. What people skills and personality traits would you like? Terrific sounding on the phone? Well groomed and appropriately attired? Good work habits with initiative and ability to work alone? Problem solver? Creative ideas in terms of office procedure, protocols, advertising, etc.?

Good ability to take control of people and situations?

There is your wish list. Use it to tick the boxes for each candidate and see which ones most closely meet your requirements. This will help you be more objective in the hiring process.

Place the adPlace an ad in the local newspaper or on a website such as the government Jobbank.gc.ca which is free. Also consider other free websites, namely Craig’s List and Kijiji. On the free sites, you can have a longer, more detailed ad, whereas the newspaper ad will cost you per line so you may want to keep it short and sweet. In the ad, ask the candidates to fax or email their résumés to you.

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Screen those résumésWhile a résumé is not the key to hiring an individual, the layout and presentation of it can reveal accuracy and neatness. The applicant either spent the time themselves to organize and put their résumé together or paid someone who knew how to do it properly. In either case, the individual knows that it is important to have a good presentation. The résumé should be reviewed and gaps in employment history looked for. These gaps are areas that you want to know about.

By screening résumés, you will narrow down the number of candidates to the serious contenders. Do a brief phone interview and listen to how they sound – bright, clear and personable? If yes, set up a live interview.

The interviewThe actual interview should provide you with the greatest amount of information. This is your opportunity to watch the individual perform under fire. This is your opportunity to see how they handle themselves, whether they can think on their feet, and whether they have the technical knowledge that the position needs.

(a) Results oriented? The primary point of interest must be whether the person is results oriented. You want someone who gets an idea, carries out the actions and produces a result. Ask the candidate to tell you what they have produced (accomplished) in their last job or two. Individuals who cannot tell you, or who tell you how their production could not be measured, are passed over. These are the clock watchers and people who feel they are paid for the time they put in, not for results. You don’t want these in your practice.

(b) Get referencesWithin 10 or 15 minutes you will know whether it is worth continuing with the interview. Those applicants who have produced results will know and will be very happy to tell you about them. They will also be able to supply the name of someone who can verify the actual production. Be

wary of those individuals who tell you about all the wonderful products they have produced but who cannot supply the name of anyone to verify it. Also, stay away from the individual who becomes very defensive about supplying names of people who will verify their production, or who challenge you for asking. They may not be telling you the whole truth.

(c) Technically qualified?If the applicant passes the above, you then want to ensure they have the technical qualifications needed. Ask them questions which demand a thorough understanding of the technical aspects of the position. Ask what they would do in certain situations which require a good technical understanding. This does not mean that they can actually DO the job but it does indicate that they, at least, have the knowledge.

(d) People oriented?If the position is one which requires dealing with patients, give them situations which test their skill, e.g. “What would you do if a patient complained about how high their bill was?”

(e) Meet your criteria?Do not waste your time with an applicant who does not meet the above criteria. Your time is valuable and you do not owe the person a lengthy interview for any reason. As soon as you see that they are not what you want, politely end the interview.

(f) They talk, you listenRemember to get the applicant to talk while you listen and observe. This is especially true if the position requires dealing with the public.

Check referencesReferences must be asked for and called, especially those who can verify the production of the candidate. While general references may or may not provide any useful information, production references will verify the truth of the statements. In any event, you want to obtain all possible information prior to hiring. When checking

references, ask about weaknesses or you may not be told about them. You can also ask if the person would hire them again.

Also, when looking for references, ask the individual to supply one for each place where they worked. A reluctance to provide a reference for a specific place may indicate a situation which you want to know more about.

Trial work day(s)Whenever possible, have the applicant or applicants come in and work in the practice for a day or two or three. This will provide you with an opportunity to verify how well they perform. You must remember that your practice and how things are done in it are new to them so they may not perform as well as you want during this short test. Nevertheless, it provides you with additional information which you can use when making your final decision.

Hire the bestAs objectively as possible, evaluate the candidates and pick the one who matches your wish list as closely as possible. The basic terms of employment should be put into a letter.

Trial periodIn most provinces there is a probationary period of three months when you can terminate the employment of new staff without notice or justification in any way and there is no severance pay required either. If your new staff member does not meet your wish list, do not feel guilty about letting them go. Move on and get the one you want. During this probationary period, most employees are on their best behaviour. So if anything is bothering you now, it may get worse after the three months, and then you are going to have to suffer with your mistake or pay to get out of it.

RememberThere is probably no “mini me” for you out there. What you ARE looking for is someone who brings new skills to your practice and enhances productivity and the quality of service to your patients. Good hunting!

PRaCtiCe management

17Summer/ête 2010

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IN-OFFICE MANAGEMENT OF DENTIN HYPERSENSITIVITY

Dentin hypersensitivity, also known as tooth sensitivity, root sensitivity, or just

sensitivity, is a common patient complaint. Patients describe the phenomena as sharp, short-lasting tooth pain irrespective of the stimulus (1). Holland and coworkers described dentin hypersensitivity as “characterized by short, sharp pain arising from exposed dentin in response to stimuli typically thermal, evaporative (air), tactile (rubbing), osmotic or chemical and which cannot be ascribed to any other form of dental defect of pathology” (2). Clinicians see dentin hypersensitivity as an exaggerated response to routine stimuli to the teeth. Patients respond to dentin

hypersensitivity when drying a tooth with an air spray or scratch a tooth with

the tip of an explorer. Some patients complain of pain when brushing

their teeth or flossing. Although it causes no direct harm to the

tooth, dentin or pulp, it has all the criteria to be considered

a true pain syndrome (3). It is important to

distinguish sensitivity pain from pain of

longer duration not treatable

with desensitizing agents that may be the result of pulpal inflammation (4). Frequently dentin hypersensitivity is triggered by tooth exposure to cold foods, sweets, beverages, or plaque accumulation on exposed root surfaces. Dentin hypersensitivity has been referred to as one of the most painful and least successfully treated chronic dental conditions of the teeth (5).

Once a diagnosis has been made and depending on the etiology of the condition, treatment recommendations could include both in-office professionally applied treatments and at-home professionally dispensed treatments or recommendations for over-the counter treatments (6). No matter the treatment, it is important for the clinician to follow up with the patient to evaluate the therapeutic results.

A number of studies have evaluated the prevalence of dentin hypersensitivity. The prevalence of dentinal hypersensitivity has been reported between 4% and 57% in the general population (7-10). Among periodontal patients, the frequency of tooth hypersensitivity is considerably higher (60%-98%) (11,12). Of interest, patients who have dentin hypersensitivity may not specifically seek treatment because they do not view it as a significant dental health problem but will mention it at a routine dental appointment (13). Both men and woman are affected by dentin hypersensitivity, although

women may be affected more often (14). Root sensitivity has been reported

on incisors, canines, premolars and molars although it has been reported to more often affect canines and premolars (15).

ETIOLOGY AND PHYSIOLOGY OF DENTINAL HYPERSENSITIVITYDentin is a porous, mineralized connective tissue with an organic matrix of collagenous proteins and an inorganic component, hydroxyapaptite. Dentin contains

HOWARD E. STRASSLER, DMD

PROFESSOR, DIVISION OF OPERATIVE DENTISTRY

DEPARTMENT OF ENDODONTICS, PROSTHODONTICS, AND

OPERATIVE DENTISTRY

DENTAL SCHOOL, UNIVERSITY OF MARYLAND

650 WEST BALTIMORE STREET, RM. 5253

BALTIMORE, MARYLAND 21201

[email protected]

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a microscopic structure called dentinal tubules which are micro-canals that radiate outward through the dentin from the pulp cavity to the surface cementum border. These canals have different configurations and diameters in different teeth. For human dentin, one square millimeter of dentin can contain 30,000 tubules depending on depth. Each tubule contains a Tomes fiber (cytoplastic cell process) and an odontoblast that communicates with the pulp. Within the dentinal tubules there are two types of nerve fibers, myelinated (A-fibers) and unmyelinated (C-fibers) (16). The A-fibers are responsible for the sensation of dentinal hypersensitivity.

The most widely accepted mechanism of dentin sensitivity is the hydrodynamic theory, first described by Brännström (17). In this model, the aspiration of odontoblasts into the dentinal tubules as an immediate effect of physical stimuli applied to exposed dentin results in the outward flow of the tubular contents (dentinal fluids) through capillary action (Figure 1). The changes to the dentinal surface due to the physical stimulus lead to stimulation of the A-type nerve fibers surrounding the odontoblasts. For there to be a stimulus-response, the tubules must be open at both ends, at the dentinal interface and within the pulp. It has been reported that non-sensitive teeth fewer exposed dentinal tubules than sensitive teeth (18).

LOCATION OF DENTIN HYPERSENSITIVITYWhy are some root surfaces hypersensitive and others not? Patients are concerned whenever there is dental pain. While for some patients the discomfort of dentin hypersensitivity is only a minor problem, for others it is a constant condition that is typically a chronic painful episode that can lead to emotional distress. Patients can identify areas of dentin hypersensitivity before a clinical exam is performed. If dentin hypersensitivity is present during a clinical

examination through blowing air on a tooth or by scratching during a tactile exam of hard tooth surfaces but the patient has not described tooth sensitivity as a concern, there is no need to treat the condition. Treatment is generated by patient request after consultation.

Exposed root surfaces due to gingival recession are a major predisposing factor to dentinal root hypersensitivity (Figure 2) (14). Enamel loss with exposed dentin due to attrition and tooth wear due to bruxism, occlusal habits, and other forms of parafunctional activity can also contribute to the etiology of dentin hypersensitivity (Figure 3).

A study concluded that at least 22% of the adult population between 30 and 90 years of age will have evidence of recession in one or more teeth of 3 mm or more (19). The prevalence of root sensitivity has been reported as 9-23% before and 54-55% after periodontal therapy (scaling, and root planing, and periodontal surgery) (20).

Gingival recession is a predisposing factor to dentin hypersensitivity rather than a direct cause (14). With the root surfaces exposed to the oral environment, the dentin tubules must be opened at both ends, to the pulp and oral cavity, for a patient to have the symptoms of dentin hypersensitivity. In normal function, the tubules sclerose and become plugged. However, when dentin is cut or abraded,

The hydrodynamic theory describes the aspiration of odontoblasts into the dentinal tubules as an immediate effect of physical stimuli to exposed open ended tubules.

1

For inFormation or phone orDerSFor inFormation or phone orDerS

1 • 877 • 781 • 88541 • 877 • 781 • 8854

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the mineralized matrix produces debris that spreads over the dentin surface to form a smear layer (24). This phenomenon occurs to both enamel and dentin, but the loss of this smear layer, the unplugging of the dentinal tubules contributes to dentinal hypersensitivity. Root surfaces exposed to the physical action of toothbrushing with and without toothpaste can be predisposing factors in removing the smear layer leaving a tooth hypersensitive (22). The opening of dentinal tubules can also occur due to poor oral hygiene techniques leaving bacterial plaque on root surfaces. The acidic byproducts of the plaque can open the dentinal tubules. Also, excellent oral hygiene techniques with highly abrasive dentifrices can cause continued dentinal tubule exposure. Another at-risk behaviour is the exposure of the oral cavity to acids, e.g., ingestion of acidic foods and beverages (23, 24), ingestion of chlorinated pool water (25), and bulimia and gastrointestinal reflux

disease can also contribute to the opening of the end of the dentinal tubules (26). Brushing immediately after ingesting acidic foods or beverages should be avoided.

SCREENING AND DIAGNOSIS OF DENTIN HYPERSENSITIVITYHow effective are dental professionals in the screening, diagnosis and treatment of dentin hypersensitivity? Unfortunately, dentists and dental hygienists do not routinely include screening for dentinal hypersensitivity unless the symptoms are brought to their attention by the patient (27).

A questionnaire mailed to 5000 dentists and 3000 dental hygienists in Canada to evaluate a practitioners’ understanding and clinical management of dentin hypersensitivity revealed some startling facts (27). Of the survey respondents, fewer than half considered a differential diagnosis, even though dentin hypersensitivity is by definition a diagnosis of exclusion. Many of those responding to the survey misidentified the etiology with 64% of the dentists and 77% of the hygienists identifying bruxism and malocclusion as triggers of dentin hypersensitivity even though there is no evidence that these have identified as a major cause. More troubling is that only 7% of dentists and 5% of dental hygienists correctly identified erosion as a primary cause of dentin hypersensitivity. Further, 17% of dentists and 48% of hygienists were not able to identify the accepted theory of hypersensitivity.

In this same survey, the management of dentin hypersensitivity was evaluated. Only half of the respondents to the survey on hypersensitivity had the confidence to manage a patient’s pain with only 50% considering the modification of predisposing factors to control a patient’s pain. This survey also demonstrated a lack of understanding for the mechanisms for desensitizing teeth with desensitizing toothpastes. The lack of knowledge on the action and treatment of dentinal hypersensitivity was demonstrated when most dentists (56%) and dental hygienists (68%) believed desensitizing toothpastes helped prevent dentin hypersensitivity while 31% of dentists and 16% of hygienists did not believe

Gingival recession with exposed root surfaces are susceptible to dentinal hypersensitivity:

Example of exposed facial root surfaces

Example of exposed lingual surfaces.

2a

2b

INITIATE TREATMENT OF DENTIN HYPERSENSITIVITY• Patient education to risk factors• Recommendations for removal of excessive dietary acids• Recommendations for toothbrushing before eating• Recommendations to less frequent and less aggressive brushing techniques

FOLLOW-UP: does hypersensitivity continue No further treatment

INITIATE TREATMENT FOR HYPERSENSITIVITYApply desensitizing techniques with consideration of cost effectiveness and convenience

NONINVASIVE• Desensitizing toothpaste• Topical agents (in-office)

INVASIVE• Mucogingival surgery• Restorations• Pulpal treatment

FOLLOW-UP: does patient’s hypersensitivity continue? (has there been improvement, if so does your patient still desire further treatment?

Maintain current treatment;Review regularly;Consider predisposing factors

REVIEW DIAGNOSIS TO EXCLUDE* Periodontal pain * neuropathic pain* Referred pain * chronic pain syndrome

Should you continue dentin hypersensitivity treatment and patient education?

No further treatment

Refer patient to appropriate specialist (dental or medical)

Continue dentin hypersensitivity treatment and patient education with reminders to alter predisposing factors

TABLE 1 Flow chart for treatment of dentin hypersensitivity

(Adapted from Canadian Advisory Board on Dentin Hypersensitivity. Consensus-based recommendations for the diagnosis and management of dentin hypersensitivity 2003; J Can Dent Assoc 69:221-226)

NO

YES

NO

YES

NO

YES

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desensitizing toothpastes relieved dentin hypersensitivity.

Dental professionals need to be better educated on the etiology and treatment of dentin hypersensitivity. As part of any screening for dentin hypersensitivity, the clinician should assess whether there is a localized or generalized problem. Localized isolated tooth dentin hypersensitivity can usually be treated with in-office treatments. For generalized conditions where there is significant recession on multiple teeth, an at-home treatment regimen may be a better choice.

TREATMENT OF DENTINAL HYPERSENSITIVITYOnce the diagnosis of dentinal hypersensitivity has been made and the etiologic factors identified, a treatment plan can be developed and implemented (27) (Table 1).

Drisko summarized preventive recommendations for dentinal hypersensitivity (28).• Suggestions for patients:- Avoid gingival recession due to poor

plaque removal.- Avoid using large amounts of dentifrice

or reapplying it during brushing.- Avoid hard bristle toothbrushes.- Avoid brushing teeth immediately after

the ingestion of acidic foods.- Avoid overbrushing with excessive

pressure or for an extended period of time.

- Avoid excessive flossing or improper use of other interproximal cleaning devices.

- Avoid picking or scratching at the gumline or using toothpicks inappropriately.

• Suggestions for professionals:- Avoid over instrumenting the root

surfaces during scaling and root planing, particularly in the cervical area of the tooth.

- Avoid over polishing exposed dentin during stain removal.

- Avoid violating the biologic width during restoration placement as this may cause recession.

- Avoid burning the gingival tissues during in-office bleaching and advise patients to be careful when using home bleaching products.

OVER-THE-COUNTER DESENSITIZING TOOTHPASTESRoot sensitivity is well recognized by the general population as an oral condition that they can treat themselves. Over-the-counter (OTC) treatments for sensitive teeth, usually in the form of toothpastes are a major category of dentifrice. Since the use of an OTC product can be the most cost effective means for a patient to receive care, many people make the decision to self medicate with desensitizing toothpastes.

What are desensitizing toothpastes and do they work? Dentifrices claiming a desensitization effect come under scrutiny from the U.S. Federal Drug Administration. The claim of desensitizing teeth is a therapeutic claim that must be substantiated by either clinical trials or the addition of an ingredient to the toothpaste that is recognized as being an effective,

active agent for the treatment of the condition listed. The most popular ingredient for desensitizing in toothpastes is potassium nitrate. According to the FDA monograph, for a toothpaste to claim to be desensitizing, it needs to contain 5% potassium nitrate (29). The mode of action of a 5% potassium nitrate has been described as a penetration of the potassium ions through the tubules to the A-fibers of the nerves decreasing the excitability of these nerves (30, 31).

PROFESSIONAL IN-OFFICE TREATMENT OF DENTINAL HYPERSENSITIVITYSince gingival recession and exposed root surfaces are major predisposing factors to dentin hypersensitivity, gingival grafts should be considered as part of a treatment plan, particularly when the recession is progressive, there are aesthetic concerns, or the sensitivity is unresponsive to more conservative treatment (32, 33). When the exposed sensitive root surface has surface loss due to abrasion, erosion, and/or abfraction leaving a notching of the root, consideration should be given to placing either an adhesive composite resin or glass ionomer restoration (34). These restorations will both restore the tooth to full contour and seal the exposed and open dentinal tubules.

Another major dentin hypersensitivity issue is the patient having a scaling and/or root planing and a dental prophylaxis. In many cases after a dental cleaning, the dentin hypersensitivity is heightened. For these patients rapid, immediate relief is desired. Recently, Colgate introduced desensitizing paste, Colgate Sensitive

Example of enamel loss with exposed dentin due to tooth attrition. The exposed dentin can exhibit dentin hypersensitivity.

Exposed root surfaces with patient chief complaint of root sensitivity.

Drying root surface by blotting with cotton roll.

3 4 5

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Pro-relief for in-office application to reduce post-operative dentin hypersensitivity after routine dental cleanings. This new in-office desensitizing paste contains 8% arginine and calcium carbonate. The mode of action mimics the chemical reactivity of saliva in carrying calcium and phosphate ions for deposition on the dentin and root surfaces gradually causing open dentinal tubule occlusion. The mix of arginine and calcium carbonate work synergistically with the calcium and phosphate in the oral environment using a similar mode of action to that of saliva but in a significantly more rapid deposition and effective clogging of the tubules. This results in the creation of a dentin plug that resists normal pulpal pressures and acid attack leading to a desensitizing effect. Two studies have demonstrated that application of this desensitizing paste prior to a professional dental cleaning was effective in providing patients with relief from the active treatment over a period of four weeks after scaling and root planing (35), and was effective as a sensitivity preventive applied prior to a dental prophylaxis (36). This novel desensitizing formulation provided

statistically significant reductions in dental hypersensitivity following the procedure when compared to the control.

In-office paint-on surface treatments are a more popular approach to treating root hypersensitivity (Table 2). These are especially effective when localized conditions (single teeth) demonstrate dentin hypersensitivity. A variety of products have been reported to be used to successfully reduce dentinal hypersensitivity. These products generally occlude and seal the dentin tubules. Resin-based materials have been reported to successfully reduce dentin hypersensitivity (37, 38). With the expanded use of fluoride varnish, they have become more popular to seal exposed root surfaces and reduce hypersensitivity. Use of a 5% sodium fluoride varnish painted over exposed root surfaces has been shown to be an effective treatment of dentin hypersensitivity (39). An aqueous solution of glutaraldehyde and HEMA (hydroxyethylmethacrylate) e.g., Gluma Desensitizer (Hereaus-Kulzer) and Calm-It (Dentsply-Caulk), has been reported to be an effective desensitizing agent for up to nine months (38, 40). The mechanism for tubule occlusion appears to be due to the glutaraldehyde effects (41).

Using paint-on desensitizers is an excellent treatment of individual teeth. The clinical technique for the use glutaraldehyde desensitizers requires the tooth be clean and dry (Figure 4). Since the tooth is sensitive, dry the tooth using a blotting technique with a cotton roll (Figure 5). For

the Calm-It desensitizer, it is recommended that the desensitizing liquid be applied for 30-60 seconds using a gentle rubbing motion keeping the root surfaces wetted with the desensitizing agent (Figure 6). After application, using a very gentle air spray, blow off most of the excess but leave the surface wet (Figure 7). Using the air spray will demonstrate to the patient that there is a reduction in sensitivity. For most patients, I have them continue using a desensitizing toothpaste for the next month. Glutaraldehyde desensitizing agents have also been shown to help reduce postoperative sensitivity with composite resin restorations that have used etch and rinse (total etch) adhesives. After etching, rinsing and drying, the glutaraldehyde desensitizer is applied for 30-60 seconds with gentle rubbing, dried from the cavity preparation and the adhesive applied before the composite restoration. Glutaraldehyde desensitizers can also be used with glass ionomer restorations.

Other techniques include paint-on oxalate-based desensitizers and lasers. The use of oxalates for the treatment of dentin hypersensitivity has been shown to be effective (4, 42). The oxalate precipitates on the open dentinal tubules occluding them. This action reduces patient perception of pain to external stimuli. An oxalate desensitizer with potassium nitrate (D/Sense, Centrix, Shelton, CT) has been shown to be an effective desensitizer (42). This product occludes open dentinal tubules combined with the desensitizing effect of

Application of Calm-It glutaraldehye based desensitizer by gently rubbing on root surface for 30-60 seconds.

Application of Calm-It unit dose to Class II cavity preparation after acid etching before placement of adhesive and composite resin.

6

7

Glutaraldehyde based

Calm-It Dentsply Caulk

Gluma Heraeus Kulzer

G5 Clinician’s Choice

MicroPrime G Danville Engineering

Non-glutaraldehyde based

Oxalate based

D/Sense Centrix

D/Sense 2 Centrix

Bisblock Bisco

Disinfectant

HemaSeal and Cide (chlorhexidine) Advantage

Hurriseal (benzalKonium chloride) Beutilich

Resin based

Seal and Protect Dentsply Caulk

Any self-etch adhesive

Any fluoride varnish

TABLE 2 Paint-on desensitizing agents

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potassium nitrate. Oxalate desensitizers are not compatible with resin or glass ionomer adhesive techniques. Lasers have also been used successfully to seal open dentinal tubules either by themselves or with surface treatments with other materials (43, 44).

Recommendations for in-office techniques and indications for their use are product specific. The clinician needs to understand the different techniques before employing them in the treatment of dentin hypersensitivity for their patients. There will be times a restorative intervention will be necessary. When the root surface is exposed with the presence of notching, the depth and size of the notching will in some cases require the placement of a restoration (34).

Dentin hypersensitivity has also been reported as a post operative symptom following restorative treatment. This sensitivity is usually associated with routine fixed prosthodontic treatment during preparation, impressions, and temporization. In fact most astringidents used for gingival retraction are acidic and remove the smear layer leaving open dentinal tubules. Postoperative sensitivity after the placement of posterior composite resins is the same as dentinal hypersensitivity. Preventive treatment to avoid having postoperative sensitivity would involve using the same paint-on desensitizing agents used for the treatment of exposed root surfaces.

CONCLUSIONDental professionals need to understand the causes of dentin hypersensitivity. A patient should be evaluated based upon risk factors that may be present. Once a diagnosis has been made and the factors have been identified a treatment plan can be outlined to the patient for the treatment of dentin hypersensitivity. As part of the routine dental examination, dental professionals should include in their patient questions during every recall appointment whether there are any sensitive teeth. Depending on severity of the condition clinical management of dentin hypersensitivity may include both in-office and self-applied at-home therapies. In most circumstances, the least invasive, most cost-effective treatment is to use an effective desensitizing toothpaste. For individual hypersensitive teeth, an in-office

treatment can provide the patient with pain relief. Once a tooth is predisposed to dentin hypersensitivity it will need to be reevaluated for continued at-home treatment.

REFERENCES1. Dababneh RH, Khouri AT, Addy M. Dentine

hypersensitivity-an enigma? A review of terminology, mechanisms, aetiology and management. Brit Dent J. 1999; 187606-611.

2. Holland GR, Narhi MN, Addy M, Gangarosa, Orchardson R. Guidelines for the design and conduct of clinical trials on dentine hypersensitivity. J Clin Periodontol 1997; 24:808-13.

3. Curro FA. Tooth hypersensitivity in spectrum of pain. Dent Clin North Am. 1990; 34:429-437.

4. Camps J, Pashley D. In vivo sensitivity of human root dentin to air blast and scratching. J Periodontol 2003; 74:1589-94.

5. Silverman G, Berman E, Hanna CB, Salvato A, et al. Assessing the efficacy of three dentifrices in the treatment of dentinal hypersensitivity. J Am Dent Assoc. 1996; 127:191-201.

6. Orchardson R, Gillam GC. Managing dentin hypersensitivity. J Am Dent Assoc. 2006; 137:990-8.

7. Rees JS. The prevalence of dentine hypersensitivity in general dental practice in the UK. J Clin Periodontol 2000; 27:860-5.

8. Irwin CR, McCusker P. Prevalence of dentine hypersensitivity in a general dental population. J Ir Dent Assoc 1997; 43:7-9.

9. Clayton DR, McCarthy D, Gillam DG. A study of the prevalence and distribution of dentine sensitivity in a population of 17-58 year-old serving on an RAF base in the Midlands. J Oral Rehabil 2002; 29:14-23.

10. Al-Sabbagh M, Andre3anna S, Ciancio SG. Dentinal hypersensitivity: review of aetiology, differential diagnosis, prevalence and mechanism. J Int Acad Periodontol 2004; 6(1):8-12.

11. Chabanski MB, Gillam DG, Bulman JS, Newman HN. Prevalence of cervical dentine sensitivity in a population of patients referred to a specialist Periodontology department. J Clin Periodontol 1996; 23:989-92.

12. von Troil B, Needleman E, Sanz M. A systematic review of the prevalence of root sensitivity following periodontal therapy. J Clin Periodontol 2002; 29(Suppl) 3: 173-77.

13. Gillam DG, Seo HS, Bulman JS, Newman HN. Perceptions of dentine hypersensitivity in a general practice population. J Oral Rehabil. 1999; 26:710-4.

14. Addy M. Dentine hypersensitivity: new perspectives on an old problem. Int Dent J 2002;52:375-6.

15. Orchardson R, Collins WJ. Clinical features of hypersensitive teeth. Br Dent J. 1987; 162:253-6.

16. Johnson DC. Innervation of the dentin, predentin and pulp. J Dent Res 1985; 64(Spec Issue):555-563.

17. Brännström M. Dentin sensitivity and aspiration of odontoblasts. J Am Dent Assoc 1963; 66:366-370.

18. Absi EG, Addy M, Adams D. Dentine hypersensitivity. A study of the patency of dentinal tubules in sensitive and non-sensitive cervical dentine. J Clin Periodontol 1987; 14(5):280-284.

19. Holland GR, Narhi MN, Addy M, Gangarosa L, Orchardson R, et al Gingival recession, gingival bleeding and dental calculus in adults 30 years of age and older in the United States, 1988-1994. J Periodontol 1999; 70:30-43.

20. Von Troll B, Needleman I, Sanz M. A systematic review of the prevalence of root sensitivity following periodontal therapy. J Clin Periodontol. 2002; 29(Supplement):173-7.

21. Eik JD, Wilko RA, Anderson CH, Sorensen SE. Scanning electron microscopy of cut tooth surfaces and identification of debris by use of electron microprobe. J Dent Res 1970; 49:1359-68.

22. Addy M. Tooth brushing, tooth wear and dentine sensitivity- are they associated? Int Dent J. 2005; 55(4 Suppl 1):261-7.

23. Corrêa FOB, Sampaio JEC, Júnior CR, Orrico SRP. Influence of natural fruit juices in removing the smear layer from root surfaces- an in vitro study. J Can Dent Assoc 2004; 70:697-702.

24. Rees JS, Loyn T, Rowe W, Kunst Q, McAndrew R. The ability of fruit teas to remove the smear layer: an in vitro study of tubule patency. J Dent. 2005; 34:67-76.

25. Geurtsen W. Rapid general dental erosion by gas-chlorinated swimming pool water. Review of the literature and case report. Am J Dent. 2000; 13:291-3.

26. Carlaio RG, Grassi RF, Losacco T, Bottalico L, et al. Gastroesophageal reflux disease and dental erosion. A case report and review of the literature. Clin Ter. 2007; 158:349-53.

27. Canadian Advisory Board on Dentin Hypersensitivity. Consensus-based recommendations for the diagnosis and management of dentin hypersensitivity J Can Dent Assoc. 2003;69:221-226.

28. Drisko CH. Dentine hypersensitivity- dental hygiene and periodontal considerations. Int Dent J. 2002;52:385-393.

29. Federal Register, Vol. 57 No. 91, May 11, 1992; 20114-20115.

30. Markowitz K, Bilotto G, Kim S. Decreasing intradental nerve activity in the cat with potassium and divalent cations. Archives of Oral Biology 1991; 36:1-7.

31. Peacock JM, Orchardson R. Effects of potassium ions on action potential conduction in A- and C- fibers of rat spinal nerves. J Dent Res 1995; 74:634-641.

32. Fombellida Cortazar F, Sanz Dominguez JR, Keogh TP, et al. A novel surgical approach to marginal soft tissue recessions: two year results of 11 case studies. Pract Proced Aesthet Dent 2002; 14:749-54.

33. Gangarosa L Sr. Iontophoretic application of fluoride in tray techniques for desensitizing multiple teeth. J Am Dent Assoc 1981; 95:50-52.

34. Starr GB. Class 5 restorations. In Summitt JB, Robbins JW, Schwartz RS editors Fundamentals of Operative Dentistry a Contemporary Approach 2nd edition. Quintessence Books, Chicago. p. 386-400.

35. Schiff T, Delgado E, Zhang YP, Cummins D, DeVizio W, Mateo LR. Clinical evaluation of the efficacy of an in-office desensitizing paste containing 8% arginine and calcium carbonate in providing instant and lasting relief of dentin hypersensitivity. Am J Dent. 2009; 22 (Special Issue no. A):8A-15A.

36. Hamlin D, Williams KP, Delgado E, Zhange YP, DeVizio W, Mateo LR. Clinical evaluation of the efficacy of a desensitizing paste containing 8% arginine and calcium carbonate for the in-office relief of dentin hypersensitivity associated with dental prophylaxis. Am J Dent. 2009; 22 (Special Issue no. A):16A-2A

37. Duran I, Sengun A. The long-term effectiveness of five current desensitizing products on cervical dentine sensitivity. J Oral Rehabil 2004; 31:351-56.

38. Kakaboura A, Rahiotis C, Thomaidis S, Doukoudakis S. Clinical effectiveness of two agents on the treatment of tooth cervical hypersensitivity. Am J Dent 2005; 18:291-95.

39. Gaffar A. Treating hypersensitivity with fluoride varnishes. Compend Contin Educ Dent 1998; 19:1088-1097.

40. Schüpback P, Lutz F, Finger WJ. Closing of dentinal tubules by Gluma desensitizer. Eur J Oral Sci 1997; 105:414-421.

41. Yiu CK, Hiraishi N, Chersoni S, Breschi L, et al. Single bottle adhesives behave as permeable membranes after polymerisation. II. Differential permeability reduction with an oxalate desensitiser. J Dent 2006; 34:106-116.

42. Crispin BJ. Dentin sensitivity and the clinical evaluation of a unique dual-action dentin desensitizer. Contemp Esthet Restor Pract (Suppl) 2001; 8(3):3-7.

43. Schwarz F, Arweiler N, Georg T, Reich E. Desensitizing effects of an Er:YAG laser on hypersensitive dentine. J Clin Periodontol 2002; 29:211-15.

44. Gelskey SC, White JM, Pruthi VK. The effectiveness of the Nd:YAG laser in the treatment of dentin hypersensitivity. J Can Dent Assoc 1993; 59:377-86.

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2010 DaBC Convention & DaC annual meeting reviewThe DAC AGM was held in conjunction with the Denturist Association of BC’s 2010 Convention at Whistler, BC. The Westin Resort & Spa was a perfect setting for a very successful event.

The DAC AGM was timed so that delegates could participate in the DABC Annual Golf Tournament; luckily that day the rain chose to hold off and the 50+ golfers had a wonderful game at the Whistler Golf Course. The rain came down as the BBQ began that evening and continued to fall lightly for the duration of the convention. It didn’t stop registrants from trying out the zip lines, mountain biking or taking a stroll through Whistler Village, though. Having watched the 2010 Olympics we all know how unpredictable BC weather is!

The sad news was announced that the wife of one of our denturists from Nova Scotia had been badly hurt in a bike riding accident in Vancouver was met with a flurry of support as the provincial associations and many denturists pledged money to send to the family to aid in her recovery and help to offset the costs

of the family staying in a city so far from home. We are happy to report that the MacDonalds are now back home and Debbie is recovering with her family and friends around her. We wish her and Greg all the best as she works towards recovery.

The gala event on Friday night was fantastic. The seafood buffet was simply the best!

The Dentsply Denturist Association of Canada Denturist of the Year Award was presented by Tom Robinson of Dentsply and Michael Vout, President of DAC, to Jamshid Zehtab-Jadid from Manitoba. Jamshid was honoured for his tireless efforts as Chair of the Curriculum Advisory Committee. Congratulations Jamshid, you deserve this honour!

Congratulations also go to James Connolly for being honoured by the Denturist Association of BC with the Ivoclar Vivadent Hall of Fame Award for dedication and contribution to the profession, and to Paul Biddle who was presented with the DABC Denturist of the Year Award for his work on the Executive Committee.

• The DAC Accreditation Documents were finalized and presented to the delegates at the DAC AGM. The newly formed Canadian Federation of Denturist Regulators (CFDR) will now take the documents for review until the end of August.

• Paul Hrynchuk, Chair of the Procedure Code Committee, presented the DAC Procedure Code Guide with updated definitions and it was approved by the delegates, any changes or additions must be requested by the end of August for the following year.

• It was agreed that the Special Project Fees to the Provincial Associations will be suspended for 2011 and will be reviewed annually.

highlightS oF the DaC national annual meeting

Jamshid Zehtab-Jadid receives the Dentsply Denturist of the Year Award, with Michael Vout, DAC President on the left and Tom Robinson of Dentsply on the right.

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25Summer/ête 2010

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2010 DaBC Convention & DaC annual meeting

26 Summer/ête 2010

2010 Denturist Convention reCap

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he dental laboratory world is undergoing dramatic and rapid changes in the crown and bridge arena. The days of mixing

plaster are numbered as more and more dentists are now using intraoral scanners in lieu of impression material and then exporting these images to the dental labs. When the lab receives the file, they have a couple of options. Taking the more traditional route, the lab can create a model using a variety of CAD/CAM processes. A model can be milled from a block of acrylic or it can be created by STL (stereolithography) by a 3D printer. These milling/STL units can be quite expensive so many labs are sending the files out for processing. This has a fee attached to it, but what comes back is an extremely accurate and durable model, with dies already cut and trimmed. The beauty of this model is that the margins will not chip even if repetitive waxing and try-ins are done and the contacts remain untouched and un-scraped. The results are perfectly fitting castings, with excellent margins and perfect contacts. The occlusion is usually taken as a centric bite, so there may be some minor adjustments necessary in excursions.

If the lab has invested in computers and software, there may be no reason to create a model at all. The digital impression file appears on the computer monitor and the technician can virtually design and wax the case on the screen. This has been done for 25 years with the CEREC system. The dentist does the design on the computer

monitor, and sends that to an in-office milling center. The crown or partial coverage restoration is made from a block of ceramic or composite. This is a problem for some dentists. First of all, it takes time to design these restorations (although newer software makes this quite simple) and there are only a limited number of materials that can be milled in the office, and most are not as strong as similar restorations made in a lab and fired in an oven. There is a new block of EMax that does allow the dentist to mill in the office and fire in his or her own oven. This adds time and expense but seems to create a much more robust restoration. The shift is on to export those digital impressions, including CEREC (and E4D) to a lab for processing instead of doing it in-house. Some dentists have not found the cost savings doing it themselves to outweigh the time and training required to do their own design and build.

There are some other options opening up. The dentist can get a tabletop impression scanner. This allows the dentist to take a traditional impression, put it in the box and get a file that can be exported to the lab for processing as above. No model has to be made. There is no issue of plaster expansion and altering casting techniques to accommodate these discrepancies. There are, of course, more robust impression scanners available to the dental lab. If that course is taken, the laboratory can offer a totally digital service to the dentist or in the case of denturists, to the patient.

CAD/CAM model processesBy Paul feuerstein, DMD

t

30 Summer/ête 2010

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Several labs are now offering a model-less service at a reduced fee. Thus the restoration comes to the office in little box. This is a difficult shift for many dentists. There has to be a great leap of faith to get rid of the model. What, though, does this mean to the lab? In a large facility there is a reduction in the work force of model people, waxers and casters. The lab owners are ecstatic – the lab techs are starting to sweat.

So what about the world of removable prosthetics? So far full dentures are still easily and affordably constructed “the old way.” It is not possible yet to get a good digital impression of soft tissue for numerous reasons. However, in the world of partial dentures with cast frameworks, digital is here. The traditional impression is created, but then scanned. One revolutionary company from Massachusetts has come up with a virtual waxing system that can easily and accurately create a castable pattern, all done on the computer. The company is Sensable (www.sensable.com) and has been developing for over two years with remarkable results. The technician uses a mouse-like probe to wax on the screen. Due to a clever use of what is called Haptic Technology, the technician can actually feel the contours of the teeth and tissues. Once the waxup is designed, this pattern is sent to a computer to be printed (STL) and a castable frame is ready to go. Or the digital file could be sent to a CAD machine that would mill it out of a block of metal.

Luckily, there is time. The dentists have been very slow to purchase the intraoral scanners, and fewer have gotten the impression scanners. This does open up an opportunity for the dental lab. By getting one of these scanners and purchasing or

setting up an alliance with labs that have digital setups, the lab can promote itself as state-of-the-art, using digital technology.

Paul Feuerstein, DMD is the technology editor of Dental Economics, an ADA seminar series speaker, and ADA Council on Dental Practice consultant. He is 2010 Yankee Dental Congress Clinician Of The Year, and Adjunct Assistant Professor at Tufts University School of Dental Medicine. http://www.computersindentistry.com

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NAIT is hosting a series of Info Sessions for their Bachelor of Technology in Technology Management (BTech) degree in June and August. The BTech provides diploma graduates in a wide range of fields, including health sciences, with the technical and leadership skills they need to take on management and supervisory roles.

BTech is a classic “2 + 2” program – that is, students enter after having first completed a two-year diploma, and earn the BTech degree after two additional years of study. A wide range of diploma programs in engineering technologies, health and applied sciences, from accredited post-secondary institutes act as the first two years of the BTech degree. And it’s flexible – this program has a number of full-time, part-time, and online delivery options to meet the degree requirements. Info Session details:August 17, 7:00 p.m. – BTech info session in Edmonton, NAIT Main Campus, Room X107 http://www.nait.ca/44526_65155.htm

August 18, 7:00 p.m. – BTech info session in Calgary, NAIT Calgary, 816 - 55 Avenue NE, Calgary http://www.nait.ca/44526_65154.htm Prospective students are asked to RSVP to [email protected]. For more information about BTech, please see http://www.nait.ca/btech or http://www.nait.ca/calgary.

NAIT Info Sessions

32 Summer/ête 2010

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membeR neWS

birth announcementMaile and Cameron Polansky are happy to announce the safe arrival of their beautiful baby boy, Maddon Isadore Polansky. Born on Tuesday January 4th, 2010, 8lbs 7oz in Edmonton, AB. Brother to Rylan. Proud grandparents are Joe and Sharon Minuk of Winnipeg, MB.

This magazine is printed with vegetable oil-based inks and consists of recycled paper provided by a Forest Stewardship Council (FSC) certified supplier. Please do your part for the environment by reusing and recycling.

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Robert n. eskow nYu implant dentistry award presented to dr. george a. ZarbThe Robert N. Eskow NYU Implant

Dentistry award was presented to Dr. George A. Zarb, a Toronto-based prosthodontist who has played a pivotal role in introducing implant dentistry techniques to Canadian dentists, at the annual NYU Implant Symposium in December 2009. Dr. Zarb, a former professor at the University of Toronto School of Dentistry and the current editor of The International Journal of Prosthodontics, is a member of the Order of Canada.

Named in honour of its principal benefactor, NYU Clinical Professor of Implant Dentistry Dr. Robert Eskow, the Eskow Award recognizes individuals in implant dentistry for outstanding achievements and significant contributions

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34 Summer/ête 2010

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induStRY neWS

industry merger creates one of the 10 largest global dental equipment manufacturers

SciCan, a Toronto based manufacturer of infection control products and

solutions with subsidiaries in Canonsburg PA, Augsburg, Germany, and Zug, Switzerland has merged with dental manufacturer SycoTec (previously, EWL, a subsidiary of the KAVO Group located in Leutkirch, Germany) and French endodontic specialist MICRO-MEGA (Besançon). SciCan, the world’s largest producer of table-top autoclaves, will be part of this company alliance under the leadership of SycoTec’s Managing Partner Dr. Martin Rickert. Together the group will be one of the 10 largest dental equipment manufacturers in the world of innovative products for the dental and medical markets.

“We can now offer clinical instruments, drives and infection control solutions, all from one source,” Dr. Martin Rickert announced. The three companies are being integrated under one common umbrella, but will remain independent. It is not a buy-out; hence no purchasing price was paid. Merger-related downsizing is not intended.

SciCan will be part of a strong dental, medical and technology group, owned by Arthur Zwingenberger, Chairman of SciCan and Dr. Martin Rickert, Managing Partner of SycoTec. The group will be managed by Dr. Martin Rickert as Executive Chairman who will follow a management model that maintains independence within the individual companies under the group’s administrative and strategic umbrella. The main principle behind the new structure is to make decisions where they actually occur, a concept which will be applied to SciCan as well. Although the family-owned enterprise with its headquarters in

Toronto (Ontario) is being merged with the two European companies, SciCan and its brands will remain in their present form. SciCan’s Chairman Arthur Zwingenberger will serve as Chairman of the new group.

“The name of the group is being discussed in-house for now,” said Dr. Martin Rickert, who points out that most of the positions within the organization will be filled

with existing personnel, to avoid creating unnecessary costs. “Much more important for us than finding a name was being able to handle the operational synergies so that we could focus on our shared opportunities as quickly as possible.”

While SycoTec concentrates mainly on drives, and specialized motors, MICRO-MEGA manufactures top-quality root canal instruments and hand pieces which are commonly used in every dental office. SciCan complements this range of products with critical procedures before and after treatment: namely infection control practices which include washing, disinfection and sterilization. “It becomes more and more important,” says Rickert. “Bacteria has to be removed from all the instruments that were used, for the doctor to safely work with them again. The legal guidelines in this regard are getting more stringent.” SciCan comes at the right time: The Canadians produce a full range of infection control products – on the one hand autoclaves (sterilizing units), and on the other, state-of-the-art cleaning and disinfection technologies which are sold in both dental and medical markets. The consumable products for infection control complete the range.

35Summer/ête 2010

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induStRY neWS

Vident appoints Fred Ketcho as President

Vident is pleased to announce that Fred Ketcho is the new president of Vident,

a VITA Company, effective immediately. “We look forward to having the benefit of Fred’s broad professional experience, leadership abilities and energy, along with his strong focus on customer relationships,” said Wayne Whitehill, CEO of Vident and one of the company’s founders.

“Fred’s business acumen is a perfect fit for Vident,” said Whitehill. “And his vast experience in global sales and service, strategic planning and product development will translate into innovative, exceptional products and service for our customers.”

Fred most recently worked as the Vice President/General Manager of the

Americas Region of Datacard, where he simultaneously served as the President of Datacard Canada. Prior to Datacard, Fred worked for Hughes Aircraft and Honeywell, where he achieved increasing levels of responsibility, eventually serving as the Global Director and General Manager of the Industrial Business Unit.

“I am proud to join Vident as president,” said Ketcho. “I am impressed with the company’s successful heritage and strong reputation, and I look forward to shaping Vident’s future growth based on changing customer and market needs. I also look forward to meeting our customers to gain their insights and perspectives on our company and the industry as a whole.”

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dentsply Canada introduces algin∙X ultra alginate alternative

DENTSPLY Canada has expanded its diagnostic impression product offering to include Algin·X™ Ultra Alginate Alternative.

New VPS-based Algin·X™ Ultra is the ideal alternative to alginates whenever you need convenience, flexibility, ease and speed. The use of Algin·X Ultra Alginate Alternative Material allows immediate pouring in the office following disinfection, or the option of delayed and/or repeated pours, without sacrificing accuracy. Automix cartridges provide a homogenous, consistent mix every time and save dispensing and clean-up steps when compared to traditional alginates. Algin·X Ultra is available in 50ml cartridges and DECA™ 380ml cartridges for dynamic mixing machines.

As the alginate alternative from the makers of Jeltrate®, the #1 alginate, Algin·X™ Ultra Alginate Alternative is the option you can rely on for diagnostic impressions.

For more information, please contact DENTSPLY Canada at 800-263-1437, visit www.dentsply.ca or call an authorized DENTSPLY Distributor.

Call for fast repairsPhoenix Dental Solutions

Phone: 613-216-2398Email: [email protected]

1420 Youville Drive, Unit 12BOrleans, Ontario K1C 7B3

Handpiece Repairs•Most makes and models

• Quotes given after handpiece is checked for operation

Phoenix Dental SolutionsServing The Dental Industry Since 1996

mixingtips.ca

DOing One thingreally, really well.

email: [email protected]

Phone: 905-668-7272

38 Summer/ête 2010

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WE CAN FIX A SMILE

1-866-565-6766www.trilliumcollege.ca

Join the growing Denturism profession

Denturists are trained in our 2-year program to make full or partial dentures, repairs and relines.

RUN YOUR OWN BUSINESSPRIVATE DENTAL CLINICSDENTURE LABORATORIES

Denture services provided by student clinics under the supervision of Licensed Denturists.

DOMxTakecontrol

Tools that work to generate business.Rock solid charting to go completely paperless.

Now, the most advanced practice management software on the marketis brought to you by the only company specializing in serving denturis’needs exclusively. See what you are missing with a free trial…

www.denturistsoftware.com | 1.800.495.8771

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2010 Perfecting Your PracticeYour Business, Your Future

Hilton Niagara Falls Fallsview, Niagara Falls, Ontario, CanadaSeptember 23-25, 2010

Connect with friends and colleagues and enjoy the many opportunities to learn, socialize and network in one of the most exciting and picturesque destinations in the world.

this premier event features the theme Your Business, Your Future, with top-notch speakers and a program on how to adapt, progress and succeed during changing economic times – all designed to help denturists improve their practices.

Attendance at PYP fulfills annual continuing education requirements.

the combination of a fantastic venue, lots of fun, valuable information, interactive discussion and motivating presentations makes for an exceptional and memorable event.

the registration package, mailed late June, will include registration and hotel booking information, prices and a detailed agenda for the three-day conference. 2009 was a sold out event – register early!

NOTE: This is an adult-only event. No pets allowed. Dress is casual.as costs are incurred to guarantee meals, the daO is unable to issue refunds for cancellations. the daO reserves the right to refuse late registrations.

DENTURIST ASSOCIATION OF ONTARIO

Don’t miss this outstanding professional development experience – for Denturists, as well as their staff members from across Canada and internationally.

Platinum Sponsor

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Preliminary PYP Conference Highlights(Program and times subject to change)

Wednesday, Sept. 227:00 to 10:00 p.m. Welcome Reception/Registration

Thursday, Sept. 237:00 to 12:00 noon Registration 7:00 to 8:30 a.m. breakfast/Opening Remarks9:00 to 2:45 p.m. Understanding Our Patients Through Neuromuscular Denture Techniques dr. Robert Clinton and mark martins dd (Sponsored by Myotronics) (ONE SESSION) - PRE-RESGISTRATION REQUIRED (SEE REGISTRATION FORM) - MAXIMUM 30 REGISTRANTS9:00 to 10:30 a.m. Concurrent Sessions: Insuring Your Practice - mark Lowry, President and bert Long, Vice President - dale & morrow insurance Limited Maximizing the FEE (Fit, Esthetics, Excellence) - Jim Collis C.d.t. (Sponsored by Central Dental) Introduction to Dental Sleep Medicine - Patrick Strong dd10:30 to 10:45 a.m. break10:45 to 12:15 p.m. Concurrent Sessions - same seminars as thursday 9:00 to 10:30 a.m.12:15-1:15 p.m. Lunch1:15 to 2:45 p.m. Concurrent Sessions - same seminars as thursday 9:00 to 10:30 a.m.2:45 to 4:30 p.m. Professional networking5:00 to 7:00 p.m. Henry Schein Canada Reception/tour (Sponsored by Henry Schein Canada) PRE-REGISTRATION REQUIRED (SEE REGISTRATION FORM)

Friday, Sept. 247:00 to 12:00 noon Registration7:00 to 8:30 a.m. breakfast9:00 to 12:30 p.m. Keynote: Simplification of Implant Overdentures - dr. allen Schneider (Sponsored by Thommen Medical) 10:30 to 10:45 a.m. break12:30 to 4:30 p.m. Lunch/tradeshow (Lunch until 2:30 p.m. - dessert/beverages until 4:30 p.m.)6:00 to 10:30 p.m. Reception/dinner8:30 to 9:30 p.m. Dinner Speaker: Ignite your Business and your life - Richard Robbins (Sponsored by the Protectors Group)

Saturday, Sept. 257:00 to 8:30 a.m. breakfast9:00 to 10:30 a.m. Concurrent Sessions: Communication Tools for the Entrepreneur - Lisa Philp (Sponsored by Ivoclar) Fiber Force: Meeting The Demands of Increased Occlusal Forces - thomas Zaleske, aS (Sponsored by Synca) Partials - Jurgen von Fielitz dd CAD/CAM - dr. Rod Stewart and Larry Rips (Sponsored by Nobel Biocare)10:30 to 10:45 a.m. break10:45 to 12:15 p.m. Concurrent Sessions - same seminars as Saturday 9:00 to 10:30 a.m.

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tHe un-COmFORt ZOneby Robert Wilson

The Secret for people who don’t believe in voodoo

T he latest fad in motivation is the Law of Attraction, or more popularly The

Secret, after the motion picture and book by Rhonda Byrne. The idea being that if you use the power of The Secret you will attract health, wealth and friends to you in abundance.

The Secret takes an old idea and repackages it for today’s society. The core idea is that your thoughts control the world around you. If you have positive thoughts, good things come your way. If you have negative thoughts then bad things come your way. In other words, if you wish hard enough for the things you want – you will get them. Simple. Or is it? If it were simple, then countless people throughout history would have figured it out over and over, and it would not be much of a secret. Perhaps it takes a little more effort than suggested, or perhaps it is just a pipe dream.

We, as modern educated people,

need more proof. In order to make it palatable to the skeptic in us, The Secret adds an element of science. We are told that quantum physics has identified that all things at the sub-atomic level exist as both particles and as waves – constantly shifting between being solid matter and being pure energy. It is then proposed that our thoughts create brain waves which in turn influence the sub-atomic waves of the entire universe. The Secret claims that the more intent you are in your wish the faster the universe will act upon it. Is it real, or is it voodoo science?

If real, it sounds wonderful. Now, if I understand correctly, if I wish real hard I can become a concert pianist and play to a sold out audience in Carnegie Hall? I only see one hitch: I’ve never had a piano lesson in my life.

The Secret also presents the Law of Attraction as if it had been intentionally kept hidden for centuries. That it

was suppressed and held by a few conspirators so that they could control all the wealth of the world. Unfortunately, that notion is nothing other than a marketing ploy to generate interest in the book. It also contradicts the concept of Law of Attraction. The idea that a select group of people have kept it away from the masses intentionally preys on the destructively negative emotion of envy.

To the contrary, people who have understood the Law of Attraction have made numerous attempts at sharing it with the world at large. The best example is Andrew Carnegie, who was one of the most successful so-called “Robber Barons” of the Industrial Age. Carnegie hired Napoleon Hill to research the most successful people in the world, how they got that way, and then record his findings in a book. The book is Think and Grow Rich and was published in 1937.

The best thing about Think and Grow

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tHe un-COmFORt ZOne

Rich is that it takes the mysticism out of the Law of Attraction. So, for those of you who find wishing on a star a bit difficult to swallow as a method for acquiring wealth, here is the real secret:

Identify your goal. Make a written plan to acquire that goal. Work your plan persistently. Give it your time, attention and energy. The more time and effort you give, the quicker you will achieve it. Visualize it coming to fruition. Draw it, illustrate it, photograph it, then keep it in front of you. Revise your plan as your knowledge grows. Be open-minded to opportunities that arise that may deviate from your plan, but still move you toward your goal.

The world’s most successful people were extremely focused on achieving one goal. They focused to the exclusion of everything else including family, friends, lovers, recreation, entertainment, vacations and hobbies.

Next, tell everyone you know about your goal. Spread the word, so that people who can assist you are aware of your intentions. I truly believe that positive-minded people attract more opportunities to themselves because they are so pleasant to deal with.

The formula is simple, but most of us compromise our goals because we want to enjoy a full balanced life. A life filled with friends, family and good times. We focus on our goals when time allows, and in turn, our goals take much longer to achieve. The true secret is staying focused on your goal.

Robert Evans Wilson, Jr. is a motivational

speaker and humorist. He works with

companies that want to be more competitive

and with people who want to think like

innovators. For more information on

Robert’s programs please visit www.

jumpstartyourmeeting.com.

“The world’s most successful people were extremely focused on achieving

one goal. They focused to the exclusion of everything else including

family, friends, lovers, recreation, entertainment, vacations and

hobbies.”

Interactive editionof the Journal of Canadian Denturism/Denturism Canada available online

he Journal of Canadian Denturism/Denturism Canada is available online in a highly interactive format that includes:

Active hyper-links to websites and e-mails contained in the publication

Active links to the specific stories from the front cover and contents page

Active links to advertiser websites from their ads

Please check out the interactive Denturism Canada at

www.denturist.org

D E N T U R O L O G I E

The Journal of Canadian Denturism / Le Journal de la Denturologie Du Canada

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CLaSSiFiedS

SPace available Denturist office space for independent

associate. Fully equipped denturist office space available for independent associate in North York, ON. Call 416-402-7009.

DentuRiStS WanteD

Southfield, Michigan USA - Experienced denturist wanted to operate a fast-paced dental laboratory located in a state-of-the-art dental clinic. This unique opportunity requires a long-term

commitment. Excellent compensation and benefit package. We will sponsor you to move the USA. Please call Mr. Nassar at 800-717-TEAM or email your CV to [email protected].

Denture clinic located in the heart of Lloydminster, Alberta, Canada’s only border city, is seeking an energetic, dedicated, dynamic, professional licensed denturist. This is a full-time position in an ideal location, halfway between Saskatoon, SK and Edmonton, AB. The clinic is a bright and cheery workspace and has a large custom-built lab with lots of natural light (photos available upon request). An added bonus is

the opportunity to become the sole owner of this 30-year old established and busy clinic. Owner is considering retirement within the next two to three years but is willing to stay on as a lab technician once the transfer of ownership is complete. Contact [email protected] or fax to 780-875-6721. Serious inquiries only, please.

Very active 44-year denturist office requires an associate in western Canada. Please contact Ora Dental Studio, 800-665-1964.

Licensed denturist wanted immediately for well-established Calgary practice. Excellent benefits, wage compensation, and perks. Respond to [email protected]. All inquiries confidential.

Busy denture clinic in Winkler, MB looking for experienced lab technician. Please email résumé to [email protected].

Full-time denturist wanted, Lewisporte, Newfoundland & Labrador. Permanent FT denturist with busy dental clinic servicing large demographic that is centrally located in scenic Notre Dame Bay. $60,000 yearly, 40 hrs per week. Anticipated start date: ASAP. Must have successfully completed Denturist

INTEGRATING IMPLANT SUPPORTED DENTURES AS A PART OF YOUR PRACTICE

Dr. John Augimeri B.Sc., D.D.S.

Become a member of the Denturist Implant Study Club (D.I.S.C.) in alliance with Denturists across Ontario and gain the knowledge

and confidence to incorporate implants into your practice.For more information phone 705-527-7772 or 705-549-5361 or

email [email protected] or [email protected]

701 King St., Midland, ON L4R 0B7

Dr. John Augimeri, BSc., DDS

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CLASSIFIEDS

Technology Program. Have licence in province and hold valid driver’s licence. Work well alone or with others. Lewisporte Dental Clinic Fax 709-535-2561, www.lewisportedentalclinic.ca

Technician WanTed Seeking: Dental Lab Technician

specializing in dentures. Technician must be organized and detailed in their work. Should have knowledge of Ivocap system and be able to repair, reline, rebase full and partial dentures as well as pour models and do wax ups. Our office is in Burlington. Contact Giovanna or Judy at 905-639-1597 or send resume to [email protected]

equipmenT for Sale KAVO boil-out & polishing unit;

Ticomium shell blaster for sale. Boil-out: $5000 obo; polishing unit $3000 obo. Polishing unit specifications and images may be viewed at www.wasserrman-dental.com (Model wp-ex80). Ticonium shell blaster suitable for casting lab $3000 obo. If interested please call 519-622-4500 for additional information.

Dust collection. Quatro velocity X2 two station, one mc2 micro coordinated controller, one bench-mount slide valve, 2 illuminated airports, and one air wedge, all in perfect working order, replacement value $2500 asking $1600. Contact [email protected] or 905-937-6060.

clinicS for Sale Opportunity of a lifetime! If you

are looking to achieve better work/life balance, this is an opportunity to relocate to Southwest Ontario. With a large senior population in our area, we have a loyal patient base and a continual substantial annual growth. The business is based on high quality dentures construction. It is the only denture clinic in town with an excellent location, modern, fully-equipped and professionally designed. Low overhead, patients and dental referrals make this clinic very profitable. The extra space gives the possibility to sublease. Current owner willing to stay on to ensure a smooth transition if needed. For more information, call Daniela at 519-995-5533.

Denturist practice for sale in Abbotsford, BC. Established 1960s. No money down, can pay monthly. For more info call 604-859-9921 or [email protected].

Small denturist clinic for slae in mid-Toronto. Good starter or second clinic. 20 years in same location. Call Keith 416-654-6252.

clinic for renT/leaSe Operatory for rent at Leslie and

Sheppard in Toronto. Modern dental office is seeking a denturist, or a dentist, or an independent dental hygienist, or specialist to rent operatory. Please contact Paola or Rebecca at 416-492-3777, 416-492-9073.

For lease: space available for lease in commercial plaza on busy street in London, ON. 975 SqFt to develop with signage and good exposure. Outside completely renovated. Only $850/month. Large dental office in building will refer denture patients. Ideal location to establish denture clinic with guaranteed referrals. E-mail enquires to [email protected].

clinicS WanTed Are you approaching the end or your

career, tired, stressed and looking to balance your lifestyle but can’t due to your busy practice? Are you trying to slow down, take time and enjoy the life you have earned by working so hard? I have the solution to your problems. I am a young energetic denturist looking for a large and busy practice to purchase and learn as I continue to work in partnership with you as a team. Still enjoy the freedom of practicing and a good income without the burden and stress of ownership. If interested contact Allison at 705-527-7772 or email [email protected].

denTiST available Profit from implants placed in your

practice. Dentist available for Ottawa and Eastern Ontario to place implants in your practice and you fabricate the prosthesis. For details email Dr. Raja Sandhu BDS, DMD [email protected] and visit www.affordableimplants.ca

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ReaCH OuR adVeRtiSeRS

Denturism Canada would not be possible without the advertising support of the following companies and organizations. Please think of them when you require a product or service. We have tried to make it easier for you to contact these suppliers by including their telephone numbers and websites. You can also go the electronic version at www.denturist.org and access direct links to any of these companies.

COMPANY PAGE PHONE WEBSITE

Aluwax Dental Products 45 616-895-4385 www.aluwaxdental.com

Aurum Ceramic Dental Laboratories 9 800-661-1169 www.aurumgroup.com

Carson Denture Clinic 35 888-582-6236 www.surefitdentures.com

Central Dental OBC 800-268-4442 www.centraldental.com

Cosmo Dental Lab 24 613-829-0726 www.cosmodental.ca

Dentanet 19 450-581-0030 www.dentanet.ca

Dentsply Canada 13 800-263-1437 www.dentsply.com

Henry Schein Arcona IFC 905-832-9101 www.hsa.ca

Impact Dental Laboratory 29 800-668-4691 www.impact-dental.com

Implant Direct 3 604-730-1337 www.implantdirect.com

Ivoclar Vivadent 6 800-533-6825 www.ivoclarvivadent.us.com

Laboratoire Dentaire Concorde 32 800-668-3389 [email protected]

Lifestyles Midland 44 705-527-7772 www.lifestylesmidland.com

Maxim Software Systems 33 800-663-7199 www.maximsoftware.com

Mid-Continental 15 800-882-7341 www.mid-continental.com

Mid-Continental 27 800-882-7341 www.mid-continental.com

Mid-Continental 36 800-882-7341 www.mid-continental.com

Mixingtips.ca 38 905-668-7272 www.mixingtips.ca

Novalab 37 819-474-2580 www.novadent.com

Phoenix Dental Solutions 38 613-216-2398 [email protected]

Protec Dental Laboratories 4 800-663-5488 www.protecdental.com

SensAble Technologies 31 781-937-8315 www.sensable.com

Smart Tooth Dental Laboratory 33 506-651-1620 [email protected]

Specialized Office Systems 39 800-495-8771 www.denturistsoftware.com

Synca Technology IBC 800-667-9622 www.synca.com

Trillium College 39 866 -565 -6777 www.trilliumcollege.ca

Westan Dental Products Group 34 800-661-7429

tO ReaCH dentuRiStS aCROSS Canada tHROugH

DeNTurISM CANADA MAGAzINe and itS taRgeted

ReadeRSHiP, PLeaSe COntaCt me diReCtLY at:

tOLL FRee: 866-985-9788 tOLL FRee FaX: 866-985-9799 e-maiL: [email protected] CHad mORRiSOn

SaLeS manageR

D E N T U R O L O G I E

The Journal of Canadian Denturism / Le Journal de la Denturologie Du Canada

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The High Tech solution forall full dentures and repairsThe High Tech solution forall full dentures and repairs

1-800-667-9622

Fiber Forcedentures

Traditionaldentures

Fracture Resistance

271.6 MPa

75.2 MPa • Increase both fracture and fatigue resistancewith a non-rigid reinforcement

• PREPREG (pre-impregnated) fibers provide astrong bond to denture acrylic

• Lightweight, thin and esthetic (invisible)

Ideal for: full dentures, implant-supported dentures,denture repairs, soft liners, and more.

For Step by Step Instructions & Tutorials visit: www.synca.com

Starter kits available!

FiberForce ad Spectrum (2010-06) eng:Layout 1 6/16/10 11:46 AM Page 1

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WHY PAY MORE?

European Laboratory and Clinical Furniture SolutionsDurable – Steel with Oven-cured Electrostatic Paint FinishDesign - Wide array of colours for choice. Work Surface – Laminate, Hardwood, Synthetic Resin & Stainless SteelChoice of Lights – Bendable Arms or Straight Fixed PositionRegulatory - ESA ApprovedPlanning - 3-D CAD Drawings to Assist in Design.

Good Quality… Great Value! Lab Stool

NEW!NEW!

$295Good Quality… Great Value!

For more information Call: 1.800.268.4442www.centraldentalltd.com