1. General

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a. About cadooz

Capable:cadooz was founded in 2000 in Hamburg and has since then developed into the leading full-service retailer for incentive solutions in Germany. In 2014, cadooz generated sales of over €120 million and employs more than 80 staff members at the Hamburg and Munich locations. Goal-oriented:Whether acquiring new customers, retaining customers or incentivizing employees, we develop campaigns with our customers which appeal to target groups. These can be in your corporate design if you so wish.

Versatile:Our well-known voucher brands such as BestChoice, DriversChoice and MovieChoice form the core of our solutions alongside the extensive range of rewards.

Professional:We gladly undertake complete project management including fulfillment and after-sales service.

1. General

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c. Global solutionscadooz has been a part of Euronet Worldwide since 2011. With the epay brand, Euronet markets digital and physical prepaid products worldwide.

2. Our solutions

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a. Overview Individual concept developmentNew customer acquisition & customer retentionSales promotion at POS

Motivating and rewarding employees

Innovative approaches to motivation

Voucher marketing

Market research

Events, incentive trips and VIP hospitality

International rewards logistics

2. Our solutions

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2. Our solutions

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b. Consulting Building block 1 – Concept development

Your goals:• Increasing

performance• Sales promotion• Customer

acquisition• Sales incentives• Customer retention• Employee

motivation• Retailer loyalty

and much more

Your target groups:• Customers• Employees• Business partners• Retailers• Sales

and much more

cadooz – together, we’ll find the right solution.

Your areas of application:• Loyalty programs• Competitions• Referrals• Complaints

management• Sales competition• On pack campaigns• Ideas management• Loyalty bonus

and much more

2. Our solutions

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2. Our solutions

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c. LoyaltyYour fields of application for new customer acquisition & customer retention:

• Readers recruiting readers / referrals• Customers recruiting customers• Loyalty programs• Member gets Member• Competitions• Complaints management• Loyalty bonus• Winning back customers

2. Our solutions

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2. Our solutions

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d. We offer various promotion mechanisms:

Cashback Click to win / instant Win

CompetitionsMultibuy

2. Our solutions

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d. Our special service package:

• Production and fulfillment (incl. quantitative and shipping risks)

• Clearing/handling entries and registrations • Comprehensive promotion reporting

(with details including name, address, email, age, date, market, newsletter, etc.)

• Customer support before, during and after the promotion (incl. complaint management)

• Setting up a promotion mailbox• Creating and implementing a landing page for the

promotion and providing ongoing IT support• Supplying individual packaging and shipping inserts

for reward deliveries

2. Our solutions

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2. Our solutions

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e. Application options in personnel management:

• Employee motivation and loyalty• Rewards for special services• Ideas management• Suggestion system• Thank you• Special occasions such as birthdays or anniversaries• Christmas gift for employees

2. Our solutions

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2. Our solutions

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f. Gamification

• Gamification is the application of game-typical elements and processes in contexts unrelated to games.These game-typical elements include, among others, experience points, high scores, progress bars, rankings, virtual goods and awards.

• By incorporating playful elements, an increase in motivation should mainly be achieved with people who otherwise have to complete tasks which are not very challenging, perceived as repetitive or which are too complex.

• Initial data analysis of gamified applications show partial significant improvements in areas such as user motivation, learning success, customer retention, ROI and data quality.Source: Wikipedia

2. Our solutions

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2. Our solutions

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Area of application: Voucher program in your name

Implementation:• Creation of an online ordering form for your business customers• Linking of the form to your website• Linking to your existing voucher management

(advance or on-demand purchase and stockkeeping)• Sale in the name and on account of cadooz

Processing:• Business customers can reach our order form from your website• cadooz conducts all negotiations incl. offer preparation and

processes the order• Fulfillment as part of cadooz’s operations business• After-sales service by cadooz

Reporting: They receive a monthly report about all enquiries and orders

g. Our special service package: B2B gift-card sales

2. Our solutions

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2. Our solutions

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h. Our special service package: cadooz research

Area of application• General customer satisfaction survey• Website assessment• Perception/acceptance of rewards programs• Pretest of adverts/designs• Measuring success of marketing campaigns• Purchasing behavior

Consultancy on...• Proper questioning• Scope & period of the survey• Customers/target group

Implementation & processing• Creation of the survey - advertising medium• Adjustment to contents and questions• Programming of the questionnaire• Field duration• Analysis

2. Our solutions

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2. Our solutions

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i. Events:

• We custom design your event according to your wishes: From company parties to exclusive gala events, to tailor-made incentive trips.

• Should it be an event that money can’t buy? We love to organize unforgettable moments, for small exclusive groups or for large events

• Whether a gala evening, sightseeing in New York, Formula 1 in the Nuremberg circuit or sailing on Lake Constance:

The goal is for your customer, partner or employee to take away with them unforgettable experiences.

Christmas shopping in New York Exclusive company events Formula 1 Nuremburg circuit

3. Our reward worlds

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a. Overview:

3. Our reward worlds

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b. Vouchers: Overview

BestChoice

BestChoice Europe

DriversChoice

MagazineChoice

MovieChoice

DinersChoice 2for1 DirectChoice CharityChoice

WellfitChoice

3. Our reward worlds

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c Card solutions: Overview

3. Our reward worlds

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b. Rewards: Overview

Life & lifestyle Cooking & dining

Home & garden

Technology & multimedia

Small electrical devices

Bags & luggage

Seasonal occasions

Sports & leisure

Beauty & wellness

4. Logistics, fulfillment and customer service

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Logistics and fulfillment

Our service package overall:

• Warehousing and capital commitment• Quantity planning incl. assumption of quantity risk upon consultation• Automatic order data processing, verification of availability and stock transmission• Printing of delivery notes and commissioning of the customer order• Packing (e.g. set formation, labelling, etc).• Package and packaging optimization• Insured shipping (dependent on value)• Shipping of rewards accumulated to the destination address or directly to the end recipient• Transfer of the package to a freight carrier contractually bound by cadooz• Provision of tracking information for end customers• Order specific status notifications (confirmation of shipping and receipt of return, etc.) for end

customers• Returns management

4. Logistics, fulfillment and customer service

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Customer service

Our service package overall:

• Processing of redemptions, queries and complaints via the cadooz service center(Opening hours: Monday-Friday, 9am–6pm)

• Complaints management • Returns management and processing

Upon request:

• Provision of individual contact channels (email/hotline) for your personalized campaigns

• Provision of consignment tracking or individual access to information about your consignments (end customer)

• Multi-lingual order processing

4. Logistics, fulfillment and customer service

Thank you for your attention!

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Vorname Nachname

For more info contact:

Tel.: +49 40 27 14 82 – 30Fax: +49 40 27 14 82 – 44Email business@cadooz.de