calheers project ab1296 stakeholder meeting november 20, 2013 1
TRANSCRIPT
CalHEERS Project
AB1296 Stakeholder Meeting
November 20, 2013
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CalHEERS Project
Agenda
• CalHEERS Release Schedule• Continuing Website Improvements• Identity Proofing
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CalHEERS Project
CalHEERS Release Schedule
Release Description Target Implementation Date
R 2.5 SHOP functionality – support for Employer/Employee/Agent application
November 24, 2013
R 2.6 Remote Identity Proofing November 29, 2013
R 2.7 Support for Financial Management processes
December 9, 2013
R 3.0 Additional Financial Management process and deployment of interface (eHIT) with SAWS Consortia
January 1, 2014
R 4.0 Medi-Cal Plan Selection; Reports
April, 2014
R 5.0 Inquiries and Complaints; Appeals; Enhanced Survey capability
June, 2014
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CalHEERS Project
Continuing WebSite Improvements
• Improve navigation to orient and guide consumers into the application.
• Revise wording of the Apply for Benefits page to encourage consumers to apply for subsidies.
• Add clarifying language and tools (FAQs, fact sheets, worksheets) throughout the CalHEERS.
• Improve quality of Spanish site.• Integrate and align online and paper tools to
eliminate redundancies.
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CalHEERS Project
Background – Identity Proofing
• Federal policy requires that individuals applying for health coverage through Covered California provide assurance that they are in fact who they say they are.
• Covered California has developed an approach for modifications to existing procedures and system processes to integrate the federally-required Remote Identity Proofing service and processes as required.
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CalHEERS Project
Identity Proofing Implementation – Individual Market
Application Type Current Identity Proofing Procedures
Ongoing Identify Proofing Procedures – beginning December 1, 2013
Paper Application Signature under penalty of perjury
Signature under penalty of perjury
Non-paper Application Electronic signature under penalty of perjury (online applications) OR In-person proof of identity (in-person applications) OR Recorded attestation of consumer’s identity (phone applications)
Federal Data Services Hub Remote Identity Proofing Process (providing answers to unique personal questions)OR In-person proof of identity OR Mail or electronic transmission of proof of identity
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CalHEERS Project
QUESTIONS?
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