california primary care - ccuihccuih.org/wp-content/uploads/2015/06/cpca-salary-survey-2014.pdf ·...

California

ASSOCIATION

Primary Care

2014 ANNUAL SALARY SURVEY & COMPENSATION BENEFITS REPORT

1

Copyright © 2015, California Primary Care Association All rights reserved. No part of this report may be reprinted, reproduced, stored in a retrieval system, or transmitted in any form or by any means – electronic, mechanical, or otherwise – without the express written consent of CPCA.

2

Table of Contents Introduction ............................................................................................................................................... 5

Survey at a Glance ................................................................................................................................... 5

Survey Methodology ............................................................................................................................... 5

Definitions .............................................................................................................................................. 6

Participant Profiles ................................................................................................................................................ 7 Compensation Summary 2014 ........................................................................................................................... 10 Clinic Information ............................................................................................................................................... 12

Survey Respondents’ Consortium (If Any) ............................................................................................... 12

J1 Physicians At Clinics ........................................................................................................................... 12

National Health Service Corps (NHSC) Providers ...................................................................................... 12

MD On Staff .......................................................................................................................................... 13

DO On Staff ........................................................................................................................................... 13

Community Health Workers (CHW) / Promoteras .................................................................................... 13

Recruitment Of Community Health Workers (CHW)................................................................................. 13

Unions For Employees ........................................................................................................................... 13

Executive Team Staff ............................................................................................................................. 14

Benefits For C-Suite and Management .............................................................................................................. 15 Duration Of Employment ....................................................................................................................... 15

Benefits ............................................................................................................................................... 15

Bonus As Part Of Executive Package ....................................................................................................... 16

Bonus Criteria ....................................................................................................................................... 16

Compensation From Outside Sources ..................................................................................................... 16

Benefits Data For All Staff .................................................................................................................................. 17 Types Of Pay Increase ............................................................................................................................ 17

Types Of Benefits Provided .................................................................................................................... 17

Types Of Health Care Plans Offered ........................................................................................................ 17

Health Insurance Premiums ................................................................................................................... 18

Family Health Benefits ........................................................................................................................... 18

Section 125 Cafeteria Plans .................................................................................................................... 18

Retirement And Defined Contribution Plans ..................................................................................................... 19 Qualified Retirement Plan Offered ......................................................................................................... 19

Qualified Retirement Plan Offered (Contd.)............................................................................................. 19

Defined Benefit Plans ............................................................................................................................ 19

Other Benefits Offered .......................................................................................................................... 20

Paid Leave............................................................................................................................................. 20

Policy For Maxed Out Vacation Time ...................................................................................................... 21

Recruitment And Retention ................................................................................................................... 21

Schedules And Hours .......................................................................................................................................... 22 Scheduled Hours For Patient Time Per Week ........................................................................................... 22

Average Number Of On-Call Days Per Month .......................................................................................... 22

COMPENSATION DATA: C-SUITE POSITIONS ..................................................................................................... 24 Executive Director/ CEO ......................................................................................................................... 25

Chief Financial Officer (CFO) ................................................................................................................... 26

Chief Information Officer (CIO) /Information Systems Director ................................................................. 27

3

Chief Medical Officer (CMO) .................................................................................................................. 28

Director of Operations/Assistant Administrator/Chief of Operations (COO) .............................................. 29

Chief Human Resources Office (CHRO) .................................................................................................... 30

EXECUTIVE POSITIONS ........................................................................................................................................ 31 Behavioral Health Director/ Manager ..................................................................................................... 32

Clinic Manager/ Department Manager.................................................................................................... 33

Dental Director...................................................................................................................................... 34

Development Director ........................................................................................................................... 35

Director of Nursing Services ................................................................................................................... 36

Human Resources Director/Manager ...................................................................................................... 37

Medical Director ................................................................................................................................... 38

Pharmacy Director/Pharmacist ............................................................................................................... 39

MID-LEVEL MANAGEMENT POSITIONS .............................................................................................................. 40 Billing/ Financial Services Manager ......................................................................................................... 41

Facility Manager .................................................................................................................................... 42

Front Line Supervisor ............................................................................................................................. 43

General Accounting Manager ........................................................................................................................... 44

Information Systems Manager/Network Administrator .................................................................................. 45

Purchasing Specialist/Materials Manager ........................................................................................................ 46

CLINICAL STAFF POSITIONS ................................................................................................................................ 47 Case Manager ....................................................................................................................................... 48

Comprehensive Perinatal Services Worker (CPSW) .................................................................................. 49

Dental Assistant .................................................................................................................................... 50

Dental Hygienist .................................................................................................................................... 51

Dentist .................................................................................................................................................. 52

Family Practice with OB ......................................................................................................................... 53

Family Practice without OB .................................................................................................................... 54

Internal Medicine .................................................................................................................................. 55

Licensed Clinical Psychologist (Ph.D) ....................................................................................................... 56

Licensed Clinical Social Worker (LCSW) ................................................................................................... 57

Licensed MFT ........................................................................................................................................ 58

Licensed Vocational Nurse, LVN ............................................................................................................. 59

Marriage, Family, and Child Counselor .................................................................................................... 60

Master Level Social Worker (MLSW) ....................................................................................................... 61

Medical Assistant .................................................................................................................................. 62

Certified Nurse Midwife ......................................................................................................................... 63

Nurse Case Manager, LVN ...................................................................................................................... 64

Nurse Case Manager, RN ....................................................................................................................... 65

Nurse Practitioner ................................................................................................................................. 66

Ob/Gyn ................................................................................................................................................. 67

Opthalmologist ..................................................................................................................................... 68

Optometrist .......................................................................................................................................... 69

Pediatrician ........................................................................................................................................... 70

Pharmacist ............................................................................................................................................ 71

Pharmacy Technician ............................................................................................................................. 72

4

Registered Dental Assistant, RDA ...................................................................................................................... 78 Registered Dietician ........................................................................................................................................... 79 Registered Nurse ............................................................................................................................................... 80 Substance Abuse Counselor .............................................................................................................................. 81

ADMINISTRATIVE NON‐CLINICAL POSITIONS....................................................................................................82Administrative Assistant .................................................................................................................................... 83 Billing Specialist/ Collector ................................................................................................................................ 84 Controller ........................................................................................................................................................... 85 Data Analyst ...................................................................................................................................................... 86 EHR Support Specialist ...................................................................................................................................... 87 Executive Assistant ............................................................................................................................................ 88 Front Desk Combination .................................................................................................................................... 89 Grant Writer ...................................................................................................................................................... 90 Health Education Coordinator ........................................................................................................................... 91 Human Resources Generalist ............................................................................................................................ 92 Information Systems Technician ....................................................................................................................... 93 Maintenance Staff ............................................................................................................................................. 94 Medical Records Technician .............................................................................................................................. 95 Outreach and Enrollment Specialist .................................................................................................................. 96 Patient Care Coordinator .................................................................................................................................. 97 Payroll Specialist ................................................................................................................................................ 98 Referral Coordinator ......................................................................................................................................... 99 Quality Coordinator ......................................................................................................................................... 100 *Intentionally Left Blank* ................................................................................................................................ 101

Appendices........................................................................................................................................................102Appendix 1: County Regions ............................................................................................................................ 103 Appendix 2: Participating Organizations ......................................................................................................... 104 *Intentionally Left Blank* ................................................................................................................................ 105 Appendix 3: 2014 Survey Questionnaire ......................................................................................................... 106

FAQs..................................................................................................................................................................118

5

California Primary Care Association

2014 Compensation and Benefits Survey for Community Clinics and Health Centers in California

Introduction

The 2014 CPCA Compensation and Benefits Survey report provides information in detail on executive, clinical, and administrative positions for California’s primary care clinics. The data is effective as of September 1, 2014. The report allows for comparisons of compensation levels and benefit policies of California’s community clinics and health centers serving uninsured and underinsured populations throughout the state.

Survey at a Glance

Total Participants 95 organizations

Job Positions Surveyed 72 positions

Compensation Data Data presented by job title for base salary, formal salary range, job vacancies, and percentage salary increases

Benefits Data

Human Resources Data

Data presented on health care, retirement, and vacation benefits Data on pay increases, and retention and hiring policies

Cross tabulated data

Compensation data cuts for each title provided by county location, FTEs and operating budget

Survey Methodology

The 2014 CPCA Compensation and Benefits survey is an online survey. Data collection was done in September and October 2014. About 110 clinic corporations were contacted as potential survey respondents, of which 95 responded. The final deadline for submitting the survey was October 2014. Forms that were incomplete or received after the deadline were not included in the analysis.

The 2014 survey questionnaire experienced a few changes compared to the 2013 survey questionnaire. The number of job positions surveyed were reduced from 84 positions to 72 positions. Most questions continued to be the same as the previous year. The 2014 survey questionnaire was reviewed and approved by CPCA staff and The Human Resources Peer Network. Final results were tabulated by Episteme International, an independent consultant, and the report compiled in January 2015.

6

For data requests regarding this survey, please contact Disha Zaidi by e-mail at [email protected] or phone at 530-400-4428.

Definitions

Here are definitions of terms used throughout the survey:

Responses: The number of clinics providing data for a particular job title. Employees: Total number of employees reported for a particular title Vacancies: Number of vacancies available by job title Average Base Salary: Average obtained by adding individual values for all responses to a particular job title and dividing by the total number of responses. Due the varying number of employees for each job title, a weighted means calculation was used. Median: Calculated by arranging all responses for a particular job title in numerical order and selecting the value that falls exactly in the middle. Formal Range Minimum: Average reported low end of the salary range for a particular job title Formal Range Maximum: Average reported high end of the salary range for a particular job title Average % Increase: Most recent annual percentage compensation increase for a particular job title. Please note that if you find outliers in the data, for example, an average base salary for a particular job title that is much higher or lower than you expect, please contact Disha Zaidi, (see below for contact information). CPCA would like to thank all clinics that participated in the survey. We welcome your feedback and suggestions regarding the survey, and look forward to your participation next year.

mailto:[email protected]

7

Participant Profiles The charts show data for the 95 organizations that participated in the survey.1 Charts include data for the number of FTEs employed by an organization, the operating budget, number of encounters reported to the California Office of Statewide Health Planning and Development (OSHPD), clinic location by county and rural/ urban/ frontier designations, and the number of years the clinic has been in operation.

Participants by FTE size (n=95)

Participants by OSHPD Encounters (n=95)

1 Some charts have less than 95 as the number of respondents (n) due to missing data i.e. not all clinics provided this information.

9%

16%

14%

25%

36%

1 to 25 26 to 50 51 to 100 101 to 200 More than 200

32%

16%

12%

7%

34%

Less than 25,000 25,001-50,000 50,001-75,000

75,001-100,000 More than 100,000

8

Participants by Total Operating Budget (n=95)

Participants by California County Regions (n=95)

4%

20%

13%

23%

40%

Less than $2M $2M to $5M $5M to $10M

$10M to $20M Over $20M

22%

9%

22%

46%

Bay Area Central Northern Southern

9

Years of Operation for Main Clinic (n=87)

Participants by Main Clinic Location (n=91)

5%

20%

76%

1-10 years 11-20 years More than 20 years

4%

32%

64%

Frontier Rural Urban

10

Compensation Summary 2014

Job Title # of

Clinics

# of Em- ploy-ees

# of Va-can-cies

Annual Base

Salary

Median Salary

Annual Base

Salary Min

Annual Base Salary Max

% In- crease

Executive Director/CEO 95 92 0 $181,068 $170,369 $152,003 $230,045 6 Chief Financial Officer (CFO) 95 75 3 $139,057 $133,910 $113,582 $168,183 5 Chief Information Officer/Information Systems Director (CIO)

95 40 0 $122,770 $120,432 $102,288 $151,223 6

Chief Medical Officer (CMO) 95 71 4 $214,655 $201,245 $178,355 $252,389 3 Dir of Ops /Asst Administrator /Chief of Ops (COO)

95 72 3 $121,338 $124,962 $99,253 $150,624 4

Chief Human Resources Officer (CHRO)

95 19 1 $130,804 $123,500 $111,706 $163,766 4

Behavioral Health Director/Manager 95 52 2 $102,448 $93,712 $78,141 $113,398 3 Clinic Manager/Department Manager 95 316 20 $70,392 $62,105 $58,189 $84,871 3 Dental Director 95 54 3 $154,609 $154,520 $127,279 $183,444 3 Development Director 95 40 3 $100,414 $90,396 $90,259 $134,465 5 Director of Nursing Services 95 46 5 $101,801 $100,000 $83,929 $114,081 3 Human Resources Director/Manager 95 63 2 $81,825 $80,283 $68,877 $100,168 2 Medical Director 95 89 5 $189,972 $183,171 $154,847 $216,435 4 Pharmacy Director 95 23 0 $140,437 $145,656 $122,851 $177,340 3 Billing/Financial Services Manager 95 70 2 $65,895 $65,000 $53,033 $76,238 3 Facility Manager 95 54 0 $84,114 $69,176 $57,137 $83,995 3 Front Line Supervisor 95 293 10 $49,081 $45,000 $44,443 $60,876 4 General Accounting Manager 95 53 2 $70,302 $70,000 $61,152 $88,534 3 Information Systems Manager/Network Administrator

95 64 3 $72,947 $74,569 $64,120 $88,042 3

Purchasing Specialist/Materials Manager

95 25 1 $52,936 $52,353 $43,689 $60,611 2

Case Manager 95 321 3 $41,097 $41,000 $36,160 $49,850 3 Comprehensive Perinatal Services Worker (CPSW)

95 141 7 $37,249 $37,245 $33,873 $46,950 3

Dental Assistant 95 429 23 $31,195 $30,015 $27,866 $38,434 3 Dental Hygienist 95 72 4 $84,548 $86,424 $71,737 $96,557 4 Dentist 95 506 27 $127,480 $126,803 $103,698 $151,706 3 Family Practice with OB 95 124 14 $159,512 $163,500 $149,588 $190,170 5 Family Practice without OB 95 509 51 $168,441 $160,000 $141,803 $190,909 4 Internal Medicine 95 160 11 $168,951 $165,078 $141,899 $199,739 4 Licensed Clinical Psychologist (Ph.D.) 95 74 7 $100,866 $95,181 $83,042 $111,453 4 Licensed Clinical Social Worker (LCSW)

95 192 28 $75,300 $73,744 $62,685 $85,469 3

Licensed MFT 95 42 1 $59,737 $68,039 $55,445 $75,860 3 Licensed Vocational Nurse, LVN 95 342 20 $45,591 $45,974 $41,304 $56,533 3 Marriage Family, and Child Counselor 95 16 2 $55,439 $54,080 $49,301 $73,825 2 Master Level Social Worker (MSW) 95 54 2 $62,144 $54,142 $50,792 $66,243 2 Medical Assistant 95 3593 105 $30,036 $28,807 $26,732 $42,899 4 Certified Nurse Midwife 95 68 1 $109,947 $109,481 $92,864 $122,221 3 Nurse Case Manager, LVN 95 35 1 $51,268 $46,787 $43,184 $61,865 4 Nurse Case Manager, RN 95 86 5 $75,105 $74,000 $66,372 $88,396 4 Nurse Practitioner 95 634 36 $101,480 $100,670 $88,000 $118,154 4 Ob/Gyn 95 112 15 $227,034 $204,719 $161,835 $232,772 4

11

Job Title # of

Clinics

# of Em- ploy-ees

# of Va-can-cies

Annual Base

Salary

Median Salary

Annual Base

Salary Min

Annual Base Salary Max

% In- crease

Ophthalmologist 95 2 0 $187,000 $187,000 $187,200 $251,581 - Optometrist 95 32 2 $98,983 $97,951 $92,442 $117,124 3 Pediatrician 95 296 10 $165,186 $155,274 $142,089 $186,549 3 Pharmacist 95 83 2 $128,434 $127,355 $113,719 $152,383 3 Pharmacy Technician 95 123 3 $38,857 $35,067 $32,083 $43,917 2 Physician Assistant 95 440 24 $102,028 $98,870 $85,179 $116,364 3 Psychiatrist 95 39 4 $231,339 $239,200 $201,966 $267,326 2 Podiatrist 95 16 0 $152,670 $149,968 $142,884 $181,642 2 Quality Coordinator 95 42 0 $74,316 $60,133 $53,366 $77,677 3 Radiology Technician 95 70 1 $52,568 $55,915 $45,357 $63,722 4 Registered Dental Assistant, RDA 95 556 21 $38,206 $37,520 $32,986 $46,149 3 Registered Dietician 95 78 2 $64,846 $65,124 $56,854 $74,253 2 Registered Nurse 95 418 19 $70,103 $67,537 $63,172 $84,446 3 Substance Abuse Counselor 95 65 1 $37,278 $42,640 $35,291 $49,331 4 Administrative Assistant 95 279 6 $39,236 $34,708 $31,397 $44,956 3 Billing specialist/Collector 94 550 5 $35,578 $35,900 $29,749 $41,921 3 Controller 95 36 1 $98,964 $90,657 $79,316 $115,098 5 Data Analyst 95 40 6 $57,961 $56,160 $54,181 $75,861 3 EHR Support Specialist 95 67 0 $49,087 $48,950 $45,289 $66,285 3 Executive Assistant 95 99 1 $53,110 $51,040 $43,776 $61,681 3 Front Desk Combination 95 1686 34 $28,720 $27,740 $25,181 $34,854 4 Grant Writer 95 44 10 $68,211 $61,100 $53,971 $74,662 3 Health Education Coordinator 95 136 7 $39,658 $40,582 $40,659 $58,027 3 Human Resources Generalist 95 79 4 $52,544 $51,090 $42,007 $60,536 4 Information Systems Technician 95 127 4 $46,530 $43,680 $41,929 $57,791 4 Maintenance Staff 95 317 3 $29,826 $30,756 $28,771 $40,486 3 Medical Records Technician 95 539 7 $28,068 $28,289 $26,131 $36,733 3 Outreach and Enrollment Specialist 95 426 14 $35,748 $32,770 $30,230 $42,553 4 Patient Care Coordinator 95 241 7 $41,518 $34,389 $34,013 $47,287 3 Payroll Specialist 95 59 2 $45,947 $45,000 $39,751 $55,547 3 Referral Coordinator 95 321 5 $32,509 $31,567 $29,183 $39,032 3 Quality Coordinator 95 35 2 $65,249 $60,226 $52,455 $76,173 3

12

Clinic Information

SURVEY RESPONDENTS’ CONSORTIUM (IF ANY)

Consortium Name # of

Clinics Percent^

Alameda Health Consortium 6 8%

Alliance for Rural Community Health 4 6%

California Family Health Council 2 3%

Central Valley Health Network 8 11%

Coalition of Orange County Community Clinics 1 1%

Community Clinic Association of Los Angeles 23 32%

Community Health Partnership 1 1%

Council of Community Clinics 7 10%

North Coast Clinics Network 2 3%

Redwood Community Health Coalition 9 13%

Sacramento Community Clinic Consortium 1 1%

San Francisco Community Clinic Consortium 2 3%

Shasta Consortium of Community Health Centers 5 7% ^ Percentages are calculated with n=71. Since clinics provided information on up to 2 Consortia that they may be a part of, some Clinics have been double counted in this table.

J1 PHYSICIANS AT CLINICS

J1 Physicians # of Clinics Percent*

Clinic employs J1 Physicians 16 20%

Clinics does not employ J1 Visa Physicians 65 80%

* Percentages are calculated with n=81

NATIONAL HEALTH SERVICE CORPS (NHSC) PROVIDERS

NHSC providers on staff # of Clinics Percent*

None 26 33%

1 to 5 35 44%

6 to 10 14 18%

More than 10 5 6%


13

MD ON STAFF

Number of MDs # of Clinics Percent*

None 2 2%

1 to 10 51 60%

11 to 20 13 15%

21 to 30 7 8%

More than 30 12 14%


DO ON STAFF

Number of DOs # of Clinics Percent*

None 42 52%

1 to 5 32 40%

6 to 10 6 7%

More than 10 1 1%


COMMUNITY HEALTH WORKERS (CHW) / PROMOTERAS

Yes No Responses

(n) %Yes

Do you have CHWs? 41 54 95 43%

Are CHWs paid? 38 30 68 56%

RECRUITMENT OF COMMUNITY HEALTH WORKERS (CHW)

Recruitment Method # of Clinics Percent*

Job Postings 23 56%

Community Outreach 11 27%

Current or Former Patients 1 2%

Other 6 15%


UNIONS FOR EMPLOYEES

Employees unionized? # of Clinics Percent

Yes 17 18%

No 78 82%

*Percentages are calculated with n=95

14

EXECUTIVE TEAM STAFF

Responses

Percentage*

C-SUITE POSITIONS

Chief Financial Officer (CFO) 83 87%

Chief Human Resources Officer (CHRO) 18 19%

Chief Information Officer/Information Systems Director (CIO) 38 40%

Chief Medical Officer (CMO) 76 80%

Director of Operations/Assistant Administrator /Chief of Operations (COO)

72 76%

Executive Director/CEO 94 99%

MANAGEMENT POSITIONS

Director of Nursing Services 41 43%

Behavioral Health Director/Manager 42 44%

Dental Director 54 57%

Development Director 39 41%

Human Resources Director/Manager 60 63%

Pharmacy Director 23 24%

MID-LEVEL MANAGEMENT POSITIONS

Billing/Financial Services Manager 57 60%

Facility Manager 46 48%

Front Line Supervisor 49 52%

General Accounting Manager 39 41%

Information Systems Manager/Network Administrator 45 47%

Purchasing/Materials Manager 19 20%

All percentages are calculated with n=95

15

Benefits For C-Suite and Management

DURATION OF EMPLOYMENT

Executive Staff

Avg Yrs of Employment in

Current Position

Avg Yrs of Employment

at Current Clinic

Avg Contract

Months, if applicable

C-SUITE POSITIONS Chief Financial Officer/ CFO 6 7 18 Chief Human Resources Officer/ CHRO 4 6 12 Chief Information Officer/Information Systems Director

6 7 12

Chief Medical Officer/ CMO 6 7 17 Director of Operations/Assistant Administrator /COO

7 9 24

Executive Director/CEO 13 15 39 MANAGEMENT POSITIONS Director of Nursing Services 6 8 12 Behavioral Health Director Manager 3 4 12 Dental Director 6 8 15 Development Director 5 5 - Human Resources Director/Manager 4 6 - Pharmacy Director 7 9 48

BENEFITS

Benefit Types Benefits provided

% with benefit*

% without benefit*

Annual Physical 286 25% 75% Automobile Allowance 66 6% 94%

Automobile Parking Fees/Transit Subsidy 132 12% 88% Child Care Allowance - - -

Adult Day Care Allowance - - - Club Membership Dues 31 3% 97%

Loans 19 2% 98% Employee Assistance Program 464 41% 59% Membership/Licensure Fees 344 30% 70%

Cellular Phone Allowance 332 29% 71% Office Space Provided 600 53% 47%

Relocation Costs 77 7% 93% Tuition/Training Reimbursement 429 38% 62%

Travel Expenses 549 48% 52% Family-Friendly Benefits (job sharing,

compressed workweek, other) 71 6% 94% Employee Referral Bonus 132 12% 88%

*Percentage base is 1140 for 95 clinics (n=95)

16

BONUS AS PART OF EXECUTIVE PACKAGE

Job Title Clinics offering bonus (n=95)

C-SUITE POSITIONS

Chief Financial Officer/ CFO 15% Chief Human Resources Officer/ CHRO 6% Chief Information Officer/Information Systems Director 8% Chief Medical Officer/ CMO 19% Director of Operations/Assistant Administrator /COO 15% Executive Director/CEO 24% MANAGEMENT POSITIONS Director of Nursing Services 4% Behavioral Health Director/Manager 6% Dental Director 13% Development Director 9% Human Resources Director/Manager 10% Pharmacy Director/Pharmacist 2%

BONUS CRITERIA

Bonus Criteria # of clinics with Bonus Criteria

# of responses (n)

Percent of clinics*

Staff Productivity 15 33 45%

Individual Productivity 21 33 64%

Customer Satisfaction 8 26 31%

Financial Performance 20 32 63% Board Certified vs.Non-Board

Certified for Providers 4 23 17% *Percentages are based on the number of respondent clinics. Note the small number of respondent clinics since many clinics did not answer this question.

COMPENSATION FROM OUTSIDE SOURCES

Compensation From Outside Sources Responses across clinics for all

Executive Positions Percent*

Allowed 195 35%

Not allowed 365 65% *Percentage base is 560, and includes responses from all Executive positions

Types of Compensation from outside sources # of responses Percent

Honoraria 111 38%

Consulting 111 38%

Others 68 23%

*Percentage base is 290

17

BENEFITS DATA FOR ALL STAFF

TYPES OF PAY INCREASE

Types of Pay Increase Clinics with pay

increase

# of responses

(n) Percent of Clinics

Cost of Living only 20 52 38%

Merit Increases only 47 64 73%

Cost of Living and Merit 31 57 54%

Planned % Increases 45 66 68%

Other 11 12 92%

* Percentages are based on the number of respondent clinics

TYPES OF BENEFITS PROVIDED

Benefits provided to All Staff # of clinics providing

benefits # of responses


Basic Healthcare Plan 93 95 98%

Prescription Drug 80 87 92%

Behavioral health plan 62 76 82%

Dental plan 88 93 95%

Vision plan 80 90 89%

Short-term disability 43 75 57%

Long-term disability 62 77 81%

Life insurance 80 88 91%

Malpractice FTCA Insurance 82 88 93%

TYPES OF HEALTH CARE PLANS OFFERED

Healthcare Plan Types

Clinics providing healthcare

plans

# of responses


Traditional Indemnity 2 55 4%

Health Maintenance Organization (HMO) 65 86 76%

Preferred Provider Organization (PPO) 61 74 82%

Point of Service (POS) 10 57 18%

Medical Savings Account 26 61 43%

Preventative Health or Wellness Program 31 61 51%

18

HEALTH INSURANCE PREMIUMS

Most recent percent increase in health insurance premium Number of clinics

(n=95) Percent

0 to 5 percent 24 25%

5.1 to 10 percent 16 17%

10.1 to 20 percent 21 22%

Over 20 percent 34 36%

FAMILY HEALTH BENEFITS

Does your clinic pay for a portion of your employees’ family health benefits

Yes

Percent Yes

Clinic paying for employee's family health benefits (n=91) 59 65%

If yes, do you contribute a % or $ amount (n=57) % contribution $contribution

79% 21% Amount paid by clinic for family health benefits

(n=51)

Mean $203

Median $80

Increasing employees’ share of cost on health insurance

premiums? # of clinics

(n=72) Percent

Yes 14 19%

No 58 81%

SECTION 125 CAFETERIA PLANS

Yes No Responses %Yes

Section 125 Cafeteria Plans 65 22 87 75%

If yes, includes:

Pre-tax health insurance premiums 65 3 68 96%

Pre-tax dependent care flexible spending accounts

50 10 60 83%

Pre-tax healthcare flexible spending accounts

49 10 59 83%

Multi-choice flexible plan 13 33 46 28%

19

RETIREMENT AND DEFINED CONTRIBUTION PLANS

QUALIFIED RETIREMENT PLAN OFFERED

Yes No Responses % Yes

Qualified Retirement Plan offered 87 6 93 94%

Defined benefit pension plan 9 44 53 17%

Defined contribution plans 26 31 57 46%

Thrift/savings plan 2 49 51 4%

401(k) 21 37 58 36%

403(b) 68 13 81 84%

SEP 3 46 49 6%

QUALIFIED RETIREMENT PLAN OFFERED (CONTD.)

401(k) Plans Yes No Total

Responses %Yes Average

Match employee contributions 12 25 37 32% * If yes, % of salary matched 11 * * * 7.2%

403(b) Plans Yes No Total

Responses %Yes Average

Match employee contributions

26 51 77 34% *

If yes, % of salary matched 23 * * * 9.7%

DEFINED BENEFIT PLANS

Defined Benefit Plans Yes No Total

Responses %Yes

Final benefits based on % of salary 5 24 29 17% If yes, percentage * * 5 *

Benefits offset by Social Security (SS) 1 22 23 4%

Supplement SS in excess of SS wage base 0 24 24 0%

Benefits not integrated with Social Security 4 19 23 17% Pre-retirement death benefit provided other

than qualified spouse benefit 2 20 22 9%

20

OTHER BENEFITS OFFERED

Other Benefits Offered Yes No Total

Responses %Yes

Deferred Compensation Plan 12 47 59 20%

Tax Deferred Annuity 6 50 56 11%

Continuing Education Reimbursement 69 14 83 83%

In-house discounts on services provided 34 30 64 53%

Uniform Allowance 23 43 66 35%

Bi-lingual and Shift Differential 19 43 62 31%

PAID LEAVE

Years of Service required for

Total responses

Average # of Years Median # of Years

1 week vacation 57 2 1

2 weeks vacation 74 3 1




Paid Leave Total

Responses Yes No %Yes Average Median

Paid holidays offered

90 * * * 9.5 10

Sick days offered 73 * * * 6 6

Vacation and Sick Leave combined

92 33 59 36% * *

If yes, number of days offered

18 * * * 14 16

Number of personal days offered

59 * * * 8 1

21

POLICY FOR MAXED OUT VACATION TIME

Policy for maxed out vacation time # of clinics (n=84) Percent

Payout 7 8%

Cap 59 70%

Rollover 6 7%

Other 12 14%

RECRUITMENT AND RETENTION

Retention And Hiring Clinics

responding “Yes”

Total # of clinics

responding Percent

Planning staff lay-offs due to budget constraints

7 90 8%

Planning to hire new staff for new projects 69 86 80%

Have a written employee retention plan 22 82 27%

Use of exit surveys or exit interviews 84 90 93%

Have employee career ladders 24 82 29%

How much do you spend on recruiting Number of clinics (n=89) Percent

0 to $5,000 35 39%

$5,000 to $20,000 33 37%

More than $20,000 21 24%

How do you determine physician compensation Number of clinics (n=82) Percent

Straight salary 56 68%

Straight salary plus incentive 25 30%

Compensation per w/RVU 1 1%

Top three hardest positions to fill 2013: Top three hardest positions to fill 2014:

Physician Physician

LCSW (Licensed Clinical Social Worker) Medical Assistant

Dentist Front Office Combination/ Assistant

22

SCHEDULES AND HOURS

SCHEDULED HOURS FOR PATIENT TIME PER WEEK

Job Title Average hours per week

Dental Assistant 35

Dental Director 29

Dental Hygienist 30

Dentist 35

Family Practitioner no/OB 32

Family Practitioner w/OB 30

Internal Medicine Physician 31

LCSW 33

Medical Director 21

Nurse Practitioner 34

OB/Gynecologist 29

Pediatrician 33

Physician Assistant 34

AVERAGE NUMBER OF ON-CALL DAYS PER MONTH

Job Title Average on-call days per month

Dental Assistant 0.65

Dental Director 0.89

Dental Hygienist 0.09

Dentist 1.81

Family Practitioner no/OB 2.97

Family Practitioner w/OB 3.12

Internal Medicine Physician 3.10

LCSW 0.29 Medical Director 7.28

Nurse Practitioner 2.48

OB/Gynecologist 4.33 Pediatrician 1.82

Physician Assistant 4.32

23

% of time for Medical Director for administrative duties n=74

Mean 42%

Median 40

24

COMPENSATION DATA: C-SUITE POSITIONS

25

2014 Compensation and Benefits Survey

Executive Director/ CEO

This is the top non-physician professional administrative position. Maintains broad responsibilities for all administrative functions, including operations, marketing, finance, managed care/third-party contracting, physician compensation and reimbursement, human resources, medical and business information systems, public relations, and planning and development. Oversees management personnel with direct responsibilities for these functional areas. Usually reports to the governing body of the organization.

# of Clinics

# of Employees

# of Vacancies

Average Base

Salary

Median Salary

Salary Range Min.

Salary Range Max.

Average %

Increase Full Time Equivalent Employees

1 to 25 9 9 0 $89,039 $91,000 $87,500 $100,000 1.8%

26 to 50 15 14 0 $123,919 $117,125 $101,151 $150,062 11.2%

51 to 100 13 13 0 $148,949 $150,000 $116,467 $167,687 7.6%

101 to 200 24 23 0 $179,646 $169,737 $145,818 $209,962 5.3%

More than 200 34 33 0 $250,772 $220,002 $211,618 $339,626 5.3%

Operating Budget

Less than $2M 4 4 0 $78,502 $81,000 $71,000 $79,993 0.0%

$2M to $5M 19 18 0 $116,735 $106,174 $104,581 $155,078 10.7%

$5M to $10M 12 12 0 $143,449 $137,024 $112,228 $165,170 6.1%

$10M to $20M 22 22 0 $173,155 $168,613 $141,333 $200,588 5.7%

Over $20M 38 36 0 $247,612 $217,501 $203,101 $322,465 5.2%

County Region for Main Clinic

Bay Area, CA 21 20 0 $168,718 $165,000 $146,072 $195,212 3.9%

Central CA 9 9 0 $183,142 $175,569 $163,366 $212,555 2.2%

Northern CA 21 21 0 $138,074 $129,000 $106,358 $147,450 5.7%

Southern CA 44 42 0 $208,782 $192,500 $177,256 $298,018 8.7%

All Clinics 95 92 0 $181,068 $170,369 $152,003 $230,045 6.0%

26


Chief Financial Officer (CFO)

The Chief Financial Officer (CFO) oversees all the corporate accounting and fiscal practices. This executive requires a high level of competence in the area of financial administration and accounting controls. Work involves considerable self-initiative and judgment. CFO offers direction in the financial strategies, and provides leadership and coordination in the administrative, business planning, accounting and budgeting aspects of the corporation.

# of Clinics

# of Employees

# of Vacancies

Average Base

Salary

Median Salary

Salary Range Min.

Salary Range Max.

Average %


1 to 25 9 5 0 $77,399 $81,197 - - 2.3%

26 to 50 15 10 2 $93,044 $91,791 $81,178 $113,530 6.3%

51 to 100 13 9 0 $109,083 $101,000 $86,528 $123,359 10.1%

101 to 200 24 21 0 $137,994 $134,367 $122,860 $162,815 3.6%

More than 200 34 30 1 $175,103 $164,291 $126,598 $204,921 3.7%

Operating Budget

Less than $2M 4 1 1 - - - - -

$2M to $5M 19 13 1 $89,103 $85,106 $79,098 $109,800 5.8%

$5M to$10M 12 8 0 $103,920 $95,618 $80,764 $118,325 9.1%

$10M to $20M 22 19 0 $134,522 $127,400 $110,654 $152,788 3.8%

Over $20M 38 34 1 $171,281 $164,291 $130,165 $199,934 3.6%


Bay Area, CA 21 17 0 $135,210 $130,500 $109,082 $148,414 1.9%

Central CA 9 6 1 $127,345 $122,600 $123,179 $170,478 3.2%

Northern CA 21 13 2 $116,290 $114,000 $86,503 $120,341 9.1%

Southern CA 44 39 0 $149,583 $138,521 $124,985 $197,135 5.1%

All Clinics 95 75 3 $139,057 $133,910 $113,582 $168,183 4.8%

27


Chief Information Officer (CIO) /Information Systems Director

Completes the essential functions of Network Support by providing Hardware Support, Software Support, Programming Support and Administrative Support / Customer Service and delivers excellent customer service to all internal and external customers. Works on detailed documentation, confidentiality, accuracy, safe work practices, and timely completion of a variety of simultaneous tasks.

# of Clinics

# of Employees

# of Vacancies

Average Base

Salary

Median Salary

Salary Range Min.

Salary Range Max.

Average %


1 to 25 9 1 0 $76,000 $76,000 - - 3.0%

26 to 50 15 0 0 - - - - -

51 to 100 13 3 0 $79,781 $84,344 $71,639 $96,000 21.5%

101 to 200 24 10 0 $107,174 $101,500 $102,487 $132,905 1.3%

More than 200 34 26 0 $137,192 $124,800 $110,574 $171,279 5.2%

Operating Budget

Less than $2M 4 0 0 - - - - -

$2M to $5M 19 1 0 $76,000 $76,000 - - 3.0%

$5M to$10M 12 3 0 $79,781 $84,344 $71,639 $96,000 21.5%

$10M to $20M 22 10 0 $105,800 $101,500 $96,237 $138,572 2.3%

Over $20M 38 26 0 $137,789 $126,965 $112,847 $169,734 5.2%


Bay Area, CA 21 10 0 $116,214 $118,550 $109,973 $136,858 2.7%

Central CA 9 4 0 $144,602 $144,632 $124,873 $182,302 4.0%

Northern CA 21 7 0 $107,707 $99,000 $81,171 $107,051 30.0%

Southern CA 44 19 0 $126,690 $120,913 $102,436 $165,245 5.7%

All Clinics 95 40 0 $122,770 $120,432 $102,288 $151,223 6.2%

28


Chief Medical Officer (CMO)

In conjunction with the CEO and COO, the CMO plans, organizes, and directs all medical, dental, and health education services company-wide. Primary responsibility is for the provision of productive and quality clinical practices. Assists/Directs in the development of policies and procedures used to ensure quality patient care and the orientation of new providers.

# of Clinics

# of Employees

# of Vacancies

Average Base

Salary

Median Salary

Salary Range Min.

Salary Range Max.

Average %

Increase Full Time Equivalent Employees 1 to 25 9 2 1 $181,396 $181,396 - - 4.0%

26 to 50 15 10 1 $180,030 $175,001 $155,572 $208,184 3.5%

51 to 100 13 8 1 $201,027 $192,250 $168,307 $229,149 4.0%

101 to 200 24 20 0 $199,455 $195,000 $170,548 $232,570 3.7%

More than 200 34 31 1 $244,677 $235,926 $196,816 $290,262 3.1%

Operating Budget

Less than $2M 4 0 1 - - - - -

$2M to $5M 19 11 1 $182,375 $175,011 $141,965 $197,222 3.4%

$5M to$10M 12 8 0 $186,422 $182,520 $155,807 $230,532 4.3%

$10M to $20M 22 18 1 $204,016 $200,000 $171,803 $228,129 2.4%

Over $20M 38 34 1 $240,048 $225,500 $198,441 $286,027 4.0%


Bay Area, CA 21 17 0 $203,847 $201,812 $179,021 $223,770 4.2%

Central CA 9 6 1 $244,729 $260,000 $187,958 $241,537 2.8%

Northern CA 21 13 2 $206,405 $203,750 $153,755 $211,530 4.8%

Southern CA 44 35 1 $217,912 $198,500 $184,543 $278,602 3.0%

All Clinics 95 71 4 $214,655 $201,245 $178,355 $252,389 3.4%

29


Director of Operations/Assistant Administrator/Chief of Operations (COO)

Provides assistance to a top administrator (e.g., Executive Director) with the management of one or more functional areas of the clinic, e.g., administration, human resources, finance, and/or operations.

# of Clinics

# of Employees

# of Vacancies

Average Base

Salary

Median Salary

Salary Range Min.

Salary Range Max.

Average %


1 to 25 9 3 0 $58,768 $52,000 - - 1.5%

26 to 50 15 11 0 $76,731 $79,662 $66,302 $101,680 4.8%

51 to 100 13 9 0 $96,179 $88,000 $92,534 $129,607 7.0%

101 to 200 24 19 0 $131,034 $123,903 $100,659 $159,168 4.2%

More than 200 34 30 3 $150,550 $137,508 $113,195 $170,680 3.2%

Operating Budget

Less than $2M 4 3 0 $46,667 $52,000 $52,000 $69,685 -

$2M to $5M 19 12 0 $79,255 $81,699 $69,162 $108,079 4.1%

$5M to$10M 12 7 0 $92,641 $88,000 $83,334 $119,476 5.3%

$10M to $20M 22 16 0 $128,436 $122,805 $104,379 $157,817 3.7%

Over $20M 38 34 3 $149,732 $137,508 $111,497 $169,333 3.7%


Bay Area, CA 21 16 1 $115,756 $121,000 $104,860 $144,795 2.9%

Central CA 9 7 0 $113,326 $128,669 $118,187 $161,575 2.7%

Northern CA 21 17 0 $96,769 $90,800 $82,101 $115,281 2.8%

Southern CA 44 32 2 $140,094 $137,508 $103,138 $171,241 4.9%

All Clinics 95 72 3 $121,338 $124,962 $99,253 $150,624 4.0%

30


Chief Human Resources Office (CHRO)

Directly responsible for the overall administration, coordination, and evaluation of the Human Resources function for the entire organization. The Chief Human Resources Officer (CHRO) manages all HR related functions. The CHRO is also a key member of the Executive Leadership Team and is responsible for providing leadership in developing and executing human resources strategy in support of the overall business plan and strategic direction of the organization, specifically in the areas of policy, succession planning, talent management, change, management, organizational and performance management, training and development, and compensation and benefits, communications and risk management. The CHRO provides strategic leadership by articulating Human Resource needs and plans to the executive management team, shareholders and to the board of directors.

# of Clinics

# of Employees

# of Vacancies

Average Base

Salary

Median Salary

Salary Range Min.

Salary Range Max.

Average %

Increase Full Time Equivalent Employees 1 to 25 9 0 - - - - - -

26 to 50 15 0 0 - - - - -

51 to 100 13 1 1 $120,000 $120,000 $99,692 $157,127 -

101 to 200 24 4 0 $90,645 $89,461 $66,352 $89,172 2.7%

More than 200 34 14 0 $145,090 $132,142 $118,877 $173,920 3.8%

Operating Budget

Less than $2M 4 0 0 - - - - -

$2M to $5M 19 0 - - - - - -

$5M to$10M 12 1 1 $120,000 $120,000 $99,692 $157,127 -

$10M to $20M 22 4 0 $90,645 $101,691 $84,176 $121,086 2.7%

Over $20M 38 14 0 $145,090 $136,071 $121,287 $176,909 3.8%


Bay Area, CA 21 6 0 $99,578 $109,200 $88,176 $118,663 2.7%

Central CA 9 1 0 $169,145 $135,573 $130,810 $183,454 0.0%

Northern CA 21 0 0 - - - - -

Southern CA 44 12 1 $141,512 $132,142 $113,181 $172,238 4.4%

All Clinics 95 19 1 $130,804 $123,500 $111,706 $163,766 3.5%

31

EXECUTIVE POSITIONS

32


Behavioral Health Director/ Manager

The Behavioral Health Manager has the overall responsibilities for the daily operations and activities of the Behavioral Health program. The manager implements and monitors department procedures and protocol. The manager supervises all Behavioral Health provider staff.

# of Clinics

# of Employees

# of Vacancies

Average Base

Salary

Median Salary

Salary Range Min.

Salary Range Max.

Average %


1 to 25 9 1 0 $77,272 $77,272 - - 4.0%

26 to 50 15 3 0 $79,063 $76,995 $65,000 $95,000 2.7%

51 to 100 13 6 0 $87,481 $88,866 $74,477 $102,836 4.4%

101 to 200 24 18 1 $92,652 $87,500 $78,456 $106,559 2.4%

More than 200 34 24 1 $119,195 $108,257 $81,950 $124,250 3.1%

Operating Budget

Less than $2M 4 0 0 - - - - -

$2M to $5M 19 3 0 $77,087 $76,111 $65,000 $95,000 2.3%

$5M to$10M 12 8 0 $90,411 $88,866 $78,302 $102,836 4.7%

$10M to $20M 22 13 0 $98,057 $89,201 $72,777 $114,237 1.9%

Over $20M 38 28 2 $112,010 $103,205 $81,493 $117,551 3.1%


Bay Area, CA 21 14 0 $96,243 $91,781 $76,080 $99,914 3.2%

Central CA 9 2 0 $140,000 $140,000 $56,250 $81,000 1.5%

Northern CA 21 11 1 $93,944 $84,100 $81,907 $98,520 4.6%

Southern CA 44 25 1 $106,388 $106,084 $79,095 $124,510 2.4%

All Clinics 95 52 2 $102,448 $93,712 $78,141 $113,398 2.8%

33


Clinic Manager/ Department Manager

The Clinic Manager/ Department Manager provides leadership and support for all the staff to ensure that the daily operations meet clinic standards. Interfaces with all management, staff and patients to ensure effective communication and positive work and business relationships. Coordinates outreach and serves as a contact point for the surrounding community and its leaders. Also manages the operations of one or more medical departments, and/or ancillary service departments. Assists with budget planning and approves department expenditures. May supervise multi‐department staff.

# of Clinics

# of Employees

# of Vacancies

Average Base

Salary

Median Salary

Salary Range Min.

Salary Range Max.

Average %


1 to 25 9 4 0 $57,592 $47,252 $45,000 $65,000 1.5%

26 to 50 15 8 1 $58,676 $55,300 $48,560 $74,796 6.0%

51 to 100 13 8 0 $49,977 $48,147 $44,837 $56,928 3.5%

101 to 200 24 48 9 $83,718 $73,354 $65,891 $90,393 3.0%

More than 200 34 248 10 $68,454 $62,776 $57,731 $87,997 2.7%

Operating Budget

Less than $2M 4 1 0 $41,600 $41,600 $41,600 $55,748 -

$2M to $5M 19 10 1 $58,954 $50,834 $49,693 $77,880 5.1%

$5M to$10M 12 9 0 $52,051 $52,000 $44,837 $56,928 4.0%

$10M to $20M 22 43 4 $87,559 $70,000 $50,787 $75,673 2.1%

Over $20M 38 253 15 $69,103 $63,217 $63,931 $92,545 3.1%


Bay Area, CA 21 79 6 $71,316 $76,565 $66,765 $95,368 2.9%

Central CA 9 24 4 $62,148 $62,713 $52,261 $82,930 1.8%

Northern CA 21 39 0 $80,574 $62,435 $47,108 $67,981 3.7%

Southern CA 44 174 10 $68,693 $58,510 $60,265 $88,032 3.5%

All Clinics 95 316 20 $70,392 $62,105 $58,189 $84,871 3.2%

34


Dental Director

Responsible for Dental Program and Services, establishing operational protocols, policies and procedures. Works with CFO to provide oversight of budget for Dental Clinic. Performs direct patient dental services. Responsible for supervision of line staff (RDA's, Interns and all Dentists). Maintains liaison with frontline staff. Periodically reports to Board of Directors.

# of Clinics

# of Employees

# of Vacancies

Average Base

Salary

Median Salary

Salary Range Min.

Salary Range Max.

Average %


1 to 25 9 1 - $145,018 $145,018 - - -

26 to 50 15 5 0 $138,575 $133,910 $112,020 $160,011 3.7%

51 to 100 13 7 0 $142,223 $142,966 $117,571 $152,446 6.5%

101 to 200 24 14 0 $148,681 $151,000 $126,214 $169,121 2.9%

More than 200 34 27 3 $164,658 $162,200 $135,189 $205,401 2.5%

Operating Budget

Less than $2M 4 1 0 $145,018 $145,018 - - -

$2M to $5M 19 4 0 $131,729 $123,955 $98,350 $148,526 3.0%

$5M to$10M 12 6 0 $136,562 $129,771 $105,464 $152,446 6.0%

$10M to $20M 22 14 0 $149,908 $154,496 $132,978 $168,494 2.6%

Over $20M 38 29 3 $164,320 $162,200 $133,914 $201,015 2.7%


Bay Area, CA 21 11 0 $156,350 $162,200 $132,766 $172,136 2.3%

Central CA 9 3 2 $144,831 $161,244 $129,873 $177,330 3.8%

Northern CA 21 12 0 $143,158 $144,617 $109,945 $153,830 5.7%

Southern CA 44 28 1 $160,832 $155,353 $131,865 $197,554 2.5%

All Clinics 95 54 3 $154,609 $154,520 $127,279 $183,444 3.0%

35


Development Director

Coordinates the acquisition of Material, Environmental and Grant resources throughout clinic. This position is responsible for the writing and administration of the clinic’s grant program as well as the timely, cost effective, and organized flow of materials, supplies, and environmental conditions through all sites.

# of Clinics

# of Employees

# of Vacancies

Average Base

Salary

Median Salary

Salary Range Min.

Salary Range Max.

Average %


26 to 50 15 1 1 $112,320 $76,544 $72,250 $106,160 2.0%

51 to 100 13 6 1 $73,749 $71,508 $64,179 $82,337 4.0%

101 to 200 24 14 1 $93,720 $96,000 $85,940 $113,332 4.6%

More than 200 34 18 0 $117,010 $94,047 $110,715 $189,454 5.6%

Operating Budget

Less than $2M 4 0 0 - - - - -

$2M to $5M 19 3 1 $84,496 $76,544 $72,250 $106,160 6.0%

$5M to$10M 12 4 - $74,504 $71,508 $64,179 $82,337 4.0%

$10M to $20M 22 12 1 $90,646 $85,000 $80,039 $96,663 2.7%

Over $20M 38 21 1 $114,552 $95,000 $103,165 $165,672 6.2%


Bay Area, CA 21 9 0 $91,939 $93,348 $85,889 $113,337 6.3%

Central CA 9 2 0 $72,240 $72,240 - - 3.0%

Northern CA 21 4 1 $80,680 $79,945 $64,615 $70,737 5.0%

Southern CA 44 25 2 $108,877 $90,792 $93,027 $143,544 4.9%

All Clinics 95 40 3 $100,414 $90,396 $90,259 $134,465 5.1%

36


Director of Nursing Services

Responsible for the overall management of patient care services including quality of nursing care, utilization/supervision of personnel, compliance with clinic policies, and development and implementation of patient care goals and objectives. Generally reports to the Executive Director or Medical Director.

# of Clinics

# of Employees

# of Vacancies

Average Base

Salary

Median Salary

Salary Range Min.

Salary Range Max.

Average %

Increase Full Time Equivalent Employees 1 to 25 9 2 0 $55,994 $55,994 $50,000 $65,000 4.0%

26 to 50 15 3 0 $98,665 $98,665 $65,000 $90,667 -

51 to 100 13 4 0 $79,144 $80,496 $77,793 $101,439 3.0%

101 to 200 24 14 4 $95,004 $94,000 $79,784 $97,953 3.3%

More than 200 34 23 1 $115,985 $109,390 $92,111 $131,767 3.5%

Operating Budget

Less than $2M 4 1 0 - - - - -

$2M to $5M 19 3 0 $78,839 $59,987 $50,000 $65,000 4.0%

$5M to$10M 12 3 0 $76,526 $74,984 $68,585 $102,878 3.0%

$10M to $20M 22 14 3 $89,724 $88,500 $81,451 $104,719 2.9%

Over $20M 38 25 2 $116,065 $109,390 $88,863 $123,039 3.7%


Bay Area, CA 21 11 1 $86,056 $90,000 $82,005 $104,131 2.2%

Central CA 9 5 0 $100,979 $107,496 $87,233 $115,495 3.5%

Northern CA 21 9 0 $89,539 $83,060 $61,850 $87,400 4.0%

Southern CA 44 21 4 $114,743 $111,535 $87,985 $123,826 3.7%

All Clinics 95 46 5 $101,801 $100,000 $83,929 $114,081 3.4%

37


Human Resources Director/Manager

Typically found in larger clinics, the Human Resources Director/Manager is responsible for all human resources related functions including employee benefits administration, labor/employee relations, risk management, employment/discipline activities, etc. Reports directly to Executive Director/Administrator.

# of Clinics

# of Employees

# of Vacancies

Average Base

Salary

Median Salary

Salary Range Min.

Salary Range Max.

Average %


26 to 50 15 6 0 $66,935 $63,700 $50,764 $80,475 3.7%

51 to 100 13 9 0 $69,169 $65,500 $60,354 $82,316 1.5%

101 to 200 24 20 1 $84,647 $87,000 $72,329 $102,301 2.9%

More than 200 34 25 1 $94,703 $85,000 $73,415 $109,937 1.9%

Operating Budget

Less than $2M 4 1 0 $34,320 $34,320 - - -

$2M to $5M 19 6 0 $56,163 $58,530 $44,687 $64,459 2.3%

$5M to$10M 12 8 0 $69,145 $67,070 $54,590 $77,765 2.7%

$10M to $20M 22 19 1 $85,133 $83,000 $75,875 $108,545 2.4%

Over $20M 38 29 1 $91,829 $85,266 $69,769 $103,596 2.5%


Bay Area, CA 21 14 1 $87,028 $87,000 $76,547 $98,102 2.3%

Central CA 9 5 1 $82,118 $80,330 $74,918 $109,061 1.0%

Northern CA 21 12 0 $72,864 $70,000 $58,774 $80,239 3.3%

Southern CA 44 32 0 $83,161 $80,142 $68,382 $105,863 2.7%

All Clinics 95 63 2 $81,825 $80,283 $68,877 $100,168 2.5%

38


Medical Director

The Medical Director has overall responsibility for clinical patient care services rendered at the clinic level. He/she addresses clinical, programmatic, medical, and administrative issues at the site in collaboration with the Clinic Administrator.

# of Clinics

# of Employees

# of Vacancies

Average Base

Salary

Median Salary

Salary Range Min.

Salary Range Max.

Average %


26 to 50 15 6 0 $179,015 $179,846 $158,218 $203,926 4.0%

51 to 100 13 7 0 $170,565 $180,003 $144,929 $198,777 2.7%

101 to 200 24 14 4 $185,126 $185,000 $154,275 $205,356 3.3%

More than 200 34 59 1 $194,496 $183,171 $158,202 $235,008 4.1%

Operating Budget

Less than $2M 4 2 0 $185,400 $185,400 $166,400 $222,992 5.0%

$2M to $5M 19 7 0 $183,952 $180,000 $154,127 $194,393 6.0%

$5M to$10M 12 5 0 $165,503 $175,718 $143,282 $195,341 2.7%

$10M to $20M 22 14 2 $186,106 $185,000 $147,466 $194,808 2.9%

Over $20M 38 61 3 $193,746 $180,586 $160,585 $235,650 4.2%


Bay Area, CA 21 22 1 $155,930 $157,000 $149,633 $181,196 3.7%

Central CA 9 6 1 $208,826 $198,016 $178,405 $285,447 -

Northern CA 21 19 0 $171,754 $179,847 $154,992 $196,521 3.3%

Southern CA 44 42 3 $205,176 $189,367 $154,983 $235,325 4.3%

All Clinics 95 89 5 $189,972 $183,171 $154,847 $216,435 4.0%

39


Pharmacy Director/Pharmacist

Provides administrative and professional direction for the pharmaceutical services of the clinic. Functions as the pharmacist, reports to the Medical Director.

# of Clinics

# of Employees

# of Vacancies

Average Base

Salary

Median Salary

Salary Range Min.

Salary Range Max.

Average %

Increase Full Time Equivalent Employees 1 to 25 9 0 - - - - - -

26 to 50 15 0 0 - - - - -

51 to 100 13 1 0 $131,560 $131,560 $99,692 $157,127 11.0%

101 to 200 24 6 0 $134,205 $137,828 $119,897 $163,976 2.3%

More than 200 34 16 0 $142,852 $150,190 $128,188 $187,390 2.7%

Operating Budget

Less than $2M 4 0 0 - - - - -

$2M to $5M 19 0 - - - - - -

$5M to$10M 12 1 - $131,560 $131,560 $99,692 $157,127 11.0%

$10M to $20M 22 5 0 $125,388 $115,000 $99,692 $176,272 2.0%

Over $20M 38 17 0 $144,038 $150,000 $128,641 $180,000 2.7%


Bay Area, CA 21 2 - $92,305 $92,305 - - -

Central CA 9 2 0 $172,124 $172,124 $126,262 $202,019 3.0%

Northern CA 21 2 0 $135,000 $135,000 - - -

Southern CA 44 17 0 $143,175 $146,606 $122,472 $174,598 3.4%

All Clinics 95 23 0 $140,437 $145,656 $122,851 $177,340 3.4%

40

MID-LEVEL MANAGEMENT POSITIONS

41


Billing/ Financial Services Manager

Responsible for managing and overseeing the Billing/Finance Department. Participates in the development and implementation of operating policies and procedures and audits current procedures to monitor and improve efficiency of operations. Oversees the hiring, supervision, and training of personnel.

# of

Clinics # of

Employees # of

Vacancies Average

Base Salary

Median Salary

Salary Range Min.

Salary Range Max.

Average %


1 to 25 9 5 0 $40,969 $39,998 $35,000 $50,000 3.8%

26 to 50 15 8 0 $59,031 $65,104 $40,822 $56,001 4.4%

51 to 100 13 8 0 $48,937 $50,000 $49,480 $67,142 3.5%

101 to 200 24 17 2 $64,305 $60,923 $50,499 $68,351 2.8%

More than 200 34 32 0 $78,316 $75,379 $58,337 $87,275 3.2%

Operating Budget

Less than $2M 4 2 0 $32,479 $32,479 $24,960 $33,449 -

$2M to $5M 19 10 0 $50,865 $46,765 $42,500 $59,320 4.2%

$5M to$10M 12 8 0 $53,172 $55,122 $48,010 $65,205 4.0%

$10M to $20M 22 16 1 $67,795 $62,400 $51,195 $71,609 2.9%

Over $20M 38 34 1 $75,325 $72,141 $57,354 $84,299 3.1%


Bay Area, CA 21 14 1 $67,416 $65,000 $52,675 $73,946 2.5%

Central CA 9 6 0 $61,279 $62,400 $55,833 $75,300 1.8%

Northern CA 21 16 0 $57,852 $59,241 $46,437 $62,972 4.5%

Southern CA 44 34 1 $69,893 $67,250 $56,209 $85,996 3.7%

All Clinics 95 70 2 $65,895 $65,000 $53,033 $76,238 3.3%

42


Facility Manager

Responsible for planning, directing, and overseeing building operations and services. Analyzes utility bills and energy output, allocates office space to departments, purchases equipment, and maintains appearance of building.

# of Clinics

# of Employees

# of Vacancies

Average Base

Salary

Median Salary

Salary Range Min.

Salary Range Max.

Average %


26 to 50 15 2 0 $44,491 $45,000 - - 2.0%

51 to 100 13 3 0 $49,522 $41,600 $42,245 $57,417 3.0%

101 to 200 24 16 0 $113,720 $70,000 $52,534 $83,883 3.3%

More than 200 34 32 0 $75,243 $76,215 $61,650 $89,348 2.7%

Operating Budget

Less than $2M 4 0 0 - - - - -

$2M to $5M 19 3 0 $43,608 $43,422 - - 1.8%

$5M to$10M 12 3 - $49,522 $41,600 $42,245 $57,417 3.0%

$10M to $20M 22 15 0 $111,850 $65,000 $51,224 $80,858 3.5%

Over $20M 38 33 0 $77,537 $78,416 $60,808 $89,239 2.7%


Bay Area, CA 21 10 0 $67,412 $70,000 $63,827 $84,401 1.6%

Central CA 9 4 0 $62,998 $50,365 $70,240 $94,091 2.8%

Northern CA 21 10 0 $137,034 $66,914 $53,191 $70,310 -

Southern CA 44 30 0 $73,210 $70,000 $53,458 $85,444 3.3%

All Clinics 95 54 0 $84,114 $69,176 $57,137 $83,995 2.8%

43


Front Line Supervisor

Directs the work of others, answers questions, solves problems and ensures that work is done correctly. Maintains a productive work flow while creating an environment that is supportive of employees and/or patients. Responsible for supervising and training hourly employees in their area. (E.g. Front Desk Supervisor; Medical Assistant Supervisor; Floor Supervisor).

# of Clinics

# of Employees

# of Vacancies

Average Base

Salary

Median Salary

Salary Range Min.

Salary Range Max.

Average %


26 to 50 15 10 0 $43,401 $40,094 $37,392 $47,944 4.7%

51 to 100 13 8 0 $47,031 $51,500 $44,519 $57,179 4.5%

101 to 200 24 43 0 $47,260 $43,340 $44,933 $59,721 2.8%

More than 200 34 224 10 $50,431 $47,106 $46,635 $67,165 3.3%

Operating Budget

Less than $2M 4 0 0 - - - - -

$2M to $5M 19 15 0 $37,407 $37,440 $34,132 $43,184 5.9%

$5M to$10M 12 7 0 $45,219 $48,630 $43,191 $55,162 4.5%

$10M to $20M 22 46 0 $43,034 $42,988 $40,689 $56,510 2.8%

Over $20M 38 225 10 $51,677 $50,712 $48,261 $67,183 3.3%


Bay Area, CA 21 78 3 $57,158 $53,000 $50,695 $67,031 2.8%

Central CA 9 58 7 $41,337 $42,302 $37,992 $54,812 2.8%

Northern CA 21 26 0 $42,988 $42,000 $40,577 $52,232 5.0%

Southern CA 44 131 0 $51,050 $43,680 $44,201 $63,136 4.1%

All Clinics 95 293 10 $49,081 $45,000 $44,443 $60,876 3.7%

44


General Accounting Manager Responsible for the general accounting functions of the clinic and the preparation of reports and statistics reflecting earnings, profits, cash balances, and other financial results. Formulates and administers approved accounting practices throughout the clinic to assure that financial and operating reports accurately reflect the condition of the business and provides reliable information necessary to control operations.

# of Clinics

# of Employees

# of Vacancies

Average Base

Salary

Median Salary

Salary Range Min.

Salary Range Max.

Average %

Increase

Full Time Equivalent Employees

1 to 25 9 2 0 $36,665 $36,665 - - 1.5%

26 to 50 15 3 0 $38,452 $41,600 $28,080 $40,437 4.0%

51 to 100 13 6 0 $61,503 $60,351 $59,759 $76,396 7.0%

101 to 200 24 15 1 $73,124 $71,614 $59,097 $88,035 3.1%

More than 200 34 27 1 $77,521 $80,000 $69,417 $102,045 2.7%

Operating Budget

Less than $2M 4 2 0 $29,120 $29,120 $20,800 $27,874 -

$2M to $5M 19 2 0 $43,945 $43,945 - - 1.5%

$5M to$10M 12 5 0 $63,630 $68,702 $61,769 $78,100 6.3%

$10M to $20M 22 14 0 $66,717 $70,000 $54,820 $72,747 2.5%

Over $20M 38 30 2 $78,399 $79,129 $66,596 $99,663 3.0%


Bay Area, CA 21 15 0 $71,460 $75,462 $72,332 $96,404 2.3%

Central CA 9 4 1 $60,941 $60,000 $54,173 $77,702 3.0%

Northern CA 21 10 1 $58,551 $55,775 $47,269 $57,438 4.0%

Southern CA 44 24 0 $76,608 $73,307 $62,776 $97,965 3.8%

All Clinics 95 53 2 $70,302 $70,000 $61,152 $88,534 3.3%

45


Information Systems Manager/ Network Administrator Oversees infrastructure and provides implementation and management of IT office equipment, systems and networks. Provides technical training and end-user help desk support. Serves as liaison on committees and workgroups. Manages IT projects. Communicates with vendors to resolve issues. Maintains network security policies. Develops Policies and Procedures for network user. Assists CIO in developing IT budget. Manages contracts. Supervises IT staff.

# of Clinics

# of Employees

# of Vacancies

Average Base

Salary

Median Salary

Salary Range Min.

Salary Range Max.

Average %

Increase


1 to 25 9 1 - $31,200 $31,200 - - -

26 to 50 15 3 0 $44,400 $50,000 $31,200 $41,810 3.0%

51 to 100 13 5 0 $59,999 $55,016 $50,854 $67,606 -

101 to 200 24 17 1 $67,463 $83,200 $58,396 $82,727 3.0%

More than 200 34 38 2 $82,151 $78,100 $70,755 $97,089 2.5%

Operating Budget

Less than $2M 4 2 0 $31,200 $31,200 $31,200 $41,810 -

$2M to $5M 19 3 - $56,187 $52,000 - - 3.0%

$5M to$10M 12 5 - $63,327 $55,016 $57,900 $81,905 -

$10M to $20M 22 15 0 $63,618 $74,589 $55,546 $77,458 2.9%

Over $20M 38 39 3 $81,863 $82,400 $69,713 $95,319 2.6%


Bay Area, CA 21 12 1 $73,756 $79,800 $72,327 $91,694 2.6%

Central CA 9 6 1 $78,538 $74,589 $62,848 $90,382 2.8%

Northern CA 21 13 0 $67,646 $59,311 $53,508 $75,565 -

Southern CA 44 33 1 $73,926 $74,549 $66,018 $90,818 2.6%

All Clinics 95 64 3 $72,947 $74,569 $64,120 $88,042 2.7%

46


Purchasing Specialist/ Materials Manager Receives, examines and processes requisitions; prepares bid specifications and other necessary documents related to the purchase of supplies, materials and equipment. Locates source of supply, and places orders with appropriate bidder(s). Compares costs and evaluates the quality and suitability of supplies, materials and equipment. Interviews and corresponds with vendors; keeps informed of new products and market conditions, and trends.

# of Clinics

# of Employees

# of Vacancies

Average Base

Salary

Median Salary

Salary Range Min.

Salary Range Max.

Average %

Increase


1 to 25 9 0 - - - - - -

26 to 50 15 0 0 - - - - -

51 to 100 13 1 0 $27,040 $27,040 $24,087 $36,131 -

101 to 200 24 5 1 $49,021 $48,920 $44,150 $53,730 0.0%

More than 200 34 19 0 $55,611 $53,733 $45,465 $65,811 2.5%

Operating Budget

Less than $2M 4 0 0 - - - - -

$2M to $5M 19 0 - - - - - -

$5M to$10M 12 2 - $37,440 $37,440 $32,844 $43,026 -

$10M to $20M 22 3 1 $47,287 $45,727 $37,500 $47,500 1.3%

Over $20M 38 20 0 $55,599 $54,565 $46,787 $66,192 2.5%


Bay Area, CA 21 4 0 $68,092 $64,896 $51,942 $66,098 3.0%

Central CA 9 4 0 $62,801 $62,111 $46,820 $65,882 2.5%

Northern CA 21 5 0 $48,950 $47,840 $39,104 $52,416 -

Southern CA 44 12 1 $48,342 $50,906 $40,959 $59,284 2.1%

All Clinics 95 25 1 $52,936 $52,353 $43,689 $60,611 2.2%

47

CLINICAL STAFF POSITIONS

48


Case Manager

To provide care management services to eligible patients, in which an individual’s needs are identified and the psychosocial, habilitative and medical services designed to meet those needs are located, coordinated and monitored in collaboration with other professional staff and under the supervision of the LCSW.

# of Clinics

# of Employees

# of Vacancies

Average Base

Salary

Median Salary

Salary Range Min.

Salary Range Max.

Average %


26 to 50 15 11 0 $35,905 $34,549 $30,000 $40,000 3.0%

51 to 100 13 28 0 $36,109 $35,216 $30,310 $39,830 3.0%

101 to 200 24 57 0 $44,975 $40,500 $35,565 $51,172 1.5%

More than 200 34 222 3 $41,461 $41,787 $38,243 $52,518 3.8%

Operating Budget

Less than $2M 4 0 0 - - - - -

$2M to $5M 19 16 0 $35,966 $34,029 $30,000 $40,000 3.5%

$5M to$10M 12 26 0 $36,307 $36,403 $30,310 $39,830 3.0%

$10M to $20M 22 32 0 $43,041 $40,000 $37,661 $50,534 1.5%

Over $20M 38 247 3 $41,972 $42,423 $37,480 $52,642 3.8%


Bay Area, CA 21 69 3 $47,069 $44,700 $46,599 $65,355 3.0%

Central CA 9 7 0 $35,600 $34,029 $35,942 $42,993 3.0%

Northern CA 21 21 0 $41,397 $39,740 $33,240 $45,243 4.5%

Southern CA 44 224 0 $38,579 $39,930 $32,935 $45,862 3.0%

All Clinics 95 321 3 $41,097 $41,000 $36,160 $49,850 3.1%

49


Comprehensive Perinatal Services Worker (CPSW)

Coordinates clinical staff to support patients to receive the comprehensive care and referrals essential to prenatal health and wellness. Responsibilities include case management of OB care medical referrals and linkages to community‐based partners and education services.

# of Clinics

# of Employees

# of Vacancies

Average Base

Salary

Median Salary

Salary Range Min.

Salary Range Max.

Average %

Increase


1 to 25 9 0 - - - - - -

26 to 50 15 6 0 $34,119 $32,219 $32,490 $41,612 6.5%

51 to 100 13 1 0 $31,200 $31,200 - - -

101 to 200 24 21 2 $40,789 $38,251 $40,416 $56,550 1.9%

More than 200 34 113 5 $36,644 $37,348 $31,278 $44,900 2.9%

Operating Budget

Less than $2M 4 0 0 - - - - -

$2M to $5M 19 5 0 $33,472 $30,680 $32,919 $41,616 10.0%

$5M to$10M 12 0 - - - - - -

$10M to $20M 22 26 1 $38,970 $37,245 $36,696 $51,222 2.1%

Over $20M 38 110 6 $36,918 $38,814 $32,867 $46,567 2.8%


Bay Area, CA 21 17 4 $51,184 $48,693 $42,992 $60,407 2.1%

Central CA 9 36 1 $36,136 $34,278 $30,949 $44,771 2.8%

Northern CA 21 5 1 $48,150 $47,840 $44,899 $61,825 -

Southern CA 44 83 1 $35,025 $33,418 $27,957 $36,772 3.2%

All Clinics 95 141 7 $37,249 $37,245 $33,873 $46,950 2.8%

50


Dental Assistant

Provides chair‐side assistance to the dental provider. Functionally similar to an RDA, without the registration certificate.

# of Clinics

# of Employees

# of Vacancies

Average Base

Salary

Median Salary

Salary Range Min.

Salary Range Max.

Average %

Increase


1 to 25 9 0 - - - - - -

26 to 50 15 24 1 $27,495 $26,562 $23,419 $31,794 2.9%

51 to 100 13 32 2 $30,755 $29,120 $27,027 $39,417 1.5%

101 to 200 24 83 9 $31,165 $29,619 $27,390 $36,931 2.0%

More than 200 34 290 11 $31,708 $31,557 $28,840 $39,848 3.5%

Operating Budget

Less than $2M 4 1 0 $20,800 $20,800 $20,800 $27,874 5.0%

$2M to $5M 19 21 1 $28,395 $29,560 $24,496 $30,068 1.7%

$5M to$10M 12 32 0 $29,819 $27,202 $24,427 $32,447 3.3%

$10M to $20M 22 73 8 $28,947 $27,924 $27,170 $38,052 1.8%

Over $20M 38 302 14 $32,149 $32,932 $29,139 $40,301 3.5%


Bay Area, CA 21 67 10 $35,865 $33,120 $32,364 $43,549 2.3%

Central CA 9 44 2 $26,884 $26,593 $24,211 $35,500 2.7%

Northern CA 21 67 1 $32,230 $27,362 $25,117 $33,908 4.1%

Southern CA 44 251 10 $30,985 $29,454 $27,809 $38,772 2.9%

All Clinics 95 429 23 $31,195 $30,015 $27,866 $38,434 2.9%

51


Dental Hygienist

All duties performed within the licensing practices of a Dental Hygienist such as clean teeth and examine oral areas, head, and neck for signs of oral disease. May educate patients on oral hygiene, take and develop X-rays, or apply fluoride or sealants.

# of Clinics

# of Employees

# of Vacancies

Average Base

Salary

Median Salary

Salary Range Min.

Salary Range Max.

Average %

Increase


1 to 25 9 1 - $52,000 $52,000 - - -

26 to 50 15 10 0 $76,327 $74,500 $76,829 $97,877 3.5%

51 to 100 13 5 1 $83,341 $80,773 $67,318 $97,611 -

101 to 200 24 9 0 $92,316 $90,057 $80,080 $106,594 2.8%

More than 200 34 47 3 $86,504 $86,424 $68,148 $93,045 4.3%

Operating Budget

Less than $2M 4 4 0 $90,345 $77,563 $83,200 $111,496 -

$2M to $5M 19 6 - $70,102 $74,500 $73,643 $91,068 2.0%

$5M to$10M 12 6 1 $70,663 $74,190 $70,059 $90,406 5.0%

$10M to $20M 22 6 0 $92,102 $90,057 $80,080 $107,621 3.5%

Over $20M 38 50 3 $88,047 $88,621 $69,895 $96,310 4.0%


Bay Area, CA 21 15 3 $97,917 $93,600 $81,352 $109,218 2.8%

Central CA 9 9 0 $75,407 $79,169 $59,919 $78,992 3.0%

Northern CA 21 22 1 $79,369 $80,773 $70,947 $92,919 5.0%

Southern CA 44 26 0 $92,062 $89,997 $71,800 $101,082 4.0%

All Clinics 95 72 4 $84,548 $86,424 $71,737 $96,557 3.9%

52


Dentist

Provides quality dental care with responsibility for various procedures. Provides functional direction to support staff where necessary. Must be DDS licensed.

# of Clinics

# of Employees

# of Vacancies

Average Base

Salary

Median Salary

Salary Range Min.

Salary Range Max.

Average %

Increase


1 to 25 9 0 - - - - - -

26 to 50 15 22 3 $123,422 $130,500 $114,449 $160,502 4.0%

51 to 100 13 22 0 $126,861 $125,523 $101,527 $146,091 3.0%

101 to 200 24 77 5 $126,884 $125,000 $104,357 $151,708 2.1%

More than 200 34 385 19 $127,979 $126,831 $101,878 $151,637 3.2%

Operating Budget

Less than $2M 4 1 0 $154,000 $154,000 $145,600 $195,117 5.0%

$2M to $5M 19 17 1 $120,631 $123,656 $96,100 $145,654 3.0%

$5M to$10M 12 19 0 $118,561 $110,968 $101,348 $139,510 4.0%

$10M to $20M 22 83 5 $127,383 $125,802 $103,834 $156,033 2.0%

Over $20M 38 386 21 $128,368 $128,158 $103,013 $150,959 3.2%


Bay Area, CA 21 134 16 $123,787 $130,949 $114,102 $151,274 2.8%

Central CA 9 62 5 $125,750 $125,828 $116,169 $160,082 2.8%

Northern CA 21 62 1 $119,005 $118,656 $108,841 $146,964 4.3%

Southern CA 44 248 5 $131,355 $127,650 $92,782 $152,254 2.8%

All Clinics 95 506 27 $127,480 $126,803 $103,698 $151,706 2.9%

53


Family Practice with OB

Provides preventative-oriented ambulatory primary care to clinic patients. Participates in the clinic quality assurance program, supervises mid-level providers, provides after-hour calls and conducts hospital rounds as assigned. Also has OB duties.

# of Clinics

# of Employees

# of Vacancies

Average Base

Salary

Median Salary

Salary Range Min.

Salary Range Max.

Average %

Increase


1 to 25 9 1 - - - - - -

26 to 50 15 6 1 $166,372 $167,500 $180,000 $230,000 1.5%

51 to 100 13 8 3 $167,984 $164,000 $150,000 - 25.0%

101 to 200 24 23 0 $152,522 $156,037 $134,075 $162,168 3.6%

More than 200 34 86 10 $160,054 $172,105 $149,613 $192,192 3.7%

Operating Budget

Less than $2M 4 1 0 - - - - -

$2M to $5M 19 6 1 $166,372 $167,500 $180,000 $230,000 1.5%

$5M to$10M 12 5 2 $170,375 $168,646 - - 25.0%

$10M to $20M 22 31 1 $155,075 $159,000 $140,788 $176,112 3.4%

Over $20M 38 81 10 $159,665 $167,553 $150,272 $190,505 3.9%


Bay Area, CA 21 27 6 $135,469 $144,425 $135,922 $180,425 3.4%

Central CA 9 14 0 $188,400 $188,400 $160,000 $200,600 2.8%

Northern CA 21 7 1 $163,016 $163,016 - - 25.0%

Southern CA 44 76 7 $167,717 $166,500 $151,215 $189,759 3.4%

All Clinics 95 124 14 $159,512 $163,500 $149,588 $190,170 5.0%

54


Family Practice without OB

Provides preventative-oriented ambulatory primary care to clinic patients. Participates in the clinic quality assurance program, supervises mid-level providers, provides after-hour calls and conducts hospital rounds as assigned.

# of Clinics

# of Employees

# of Vacancies

Average Base

Salary

Median Salary

Salary Range Min.

Salary Range Max.

Average %

Increase


1 to 25 9 11 2 $147,132 $150,000 $113,692 $160,347 2.4%

26 to 50 15 16 8 $167,533 $160,000 $152,310 $197,461 3.9%

51 to 100 13 24 4 $152,180 $152,721 $131,823 $181,938 3.5%

101 to 200 24 90 12 $155,396 $156,000 $144,289 $184,780 2.5%

More than 200 34 368 25 $174,252 $173,052 $144,656 $200,551 5.1%

Operating Budget

Less than $2M 4 3 1 $150,000 $150,000 $150,000 $150,000 0.0%

$2M to $5M 19 19 6 $155,488 $160,000 $126,060 $176,578 3.7%

$5M to$10M 12 20 1 $149,256 $150,930 $128,764 $177,191 4.0%

$10M to $20M 22 66 17 $159,950 $156,849 $145,799 $187,109 2.2%

Over $20M 38 401 26 $171,966 $170,306 $145,627 $200,602 5.2%


Bay Area, CA 21 124 11 $164,071 $165,000 $147,269 $182,575 4.4%

Central CA 9 39 11 $184,999 $182,612 $162,604 $212,359 1.8%

Northern CA 21 78 14 $158,766 $154,275 $142,503 $181,874 4.0%

Southern CA 44 268 15 $169,789 $156,425 $134,522 $194,231 3.8%

All Clinics 95 509 51 $168,441 $160,000 $141,803 $190,909 3.8%

55


Internal Medicine

Provides preventative-oriented ambulatory primary care to clinic patients. Participates in the clinic quality assurance program, supervises mid-level providers, provides after-hour calls and conducts hospital rounds as assigned.

# of Clinics

# of Employees

# of Vacancies

Average Base

Salary

Median Salary

Salary Range Min.

Salary Range Max.

Average %

Increase


1 to 25 9 0 - - - - - -

26 to 50 15 5 2 $159,917 $156,000 $170,019 $237,993 3.3%

51 to 100 13 2 0 $146,643 $146,643 - - -

101 to 200 24 27 1 $164,287 $164,999 $127,078 $185,469 2.3%

More than 200 34 126 8 $171,198 $171,173 $146,923 $203,164 4.8%

Operating Budget

Less than $2M 4 0 0 - - - - -

$2M to $5M 19 3 - $156,000 $156,000 - - 2.0%

$5M to$10M 12 5 0 $149,189 $149,786 $150,000 $170,000 5.0%

$10M to $20M 22 26 4 $167,867 $168,278 $134,072 $199,410 2.2%

Over $20M 38 126 7 $170,650 $167,900 $145,566 $201,644 4.9%


Bay Area, CA 21 37 3 $168,137 $165,156 $146,172 $178,777 3.3%

Central CA 9 10 3 $180,620 $189,550 $165,604 $226,139 2.8%

Northern CA 21 16 0 $155,505 $153,600 $140,431 $176,487 4.0%

Southern CA 44 97 5 $171,095 $166,639 $133,151 $203,014 4.0%

All Clinics 95 160 11 $168,951 $165,078 $141,899 $199,739 3.7%

56


Licensed Clinical Psychologist (Ph.D)

Clinical Psychologists interview patients and give diagnostic tests. They may provide individual, family, or group psychotherapy, and design and implement behavior modification programs. They collaborate with physicians and other specialists to develop and implement treatment and intervention programs that patients can understand and comply with.

# of Clinics

# of Employees

# of Vacancies

Average Base

Salary

Median Salary

Salary Range Min.

Salary Range Max.

Average %

Increase


1 to 25 9 2 - $94,255 $94,255 - - 4.0%

26 to 50 15 4 0 $103,164 $97,177 $71,698 $104,265 2.5%

51 to 100 13 2 0 $109,000 $115,000 $93,600 $125,008 3.0%

101 to 200 24 19 1 $105,209 $87,888 $84,303 $119,567 3.4%

More than 200 34 47 6 $98,080 $97,590 $82,037 $105,335 4.1%

Operating Budget

Less than $2M 4 1 0 $80,350 $80,350 - - -

$2M to $5M 19 4 0 $109,429 $108,160 $71,698 $104,265 2.0%

$5M to$10M 12 4 0 $96,075 $93,100 $88,400 $114,504 4.0%

$10M to $20M 22 13 1 $98,186 $85,415 $70,387 $91,951 2.5%

Over $20M 38 52 6 $101,806 $100,960 $90,142 $119,362 4.6%


Bay Area, CA 21 26 2 $96,032 $101,920 $82,064 $107,685 3.3%

Central CA 9 3 2 $102,522 $168,261 $85,053 $136,085 -

Northern CA 21 10 0 $91,013 $87,740 $82,833 $111,091 4.0%

Southern CA 44 35 3 $105,899 $94,390 $83,480 $111,318 3.8%

All Clinics 95 74 7 $100,866 $95,181 $83,042 $111,453 3.6%

57


Licensed Clinical Social Worker (LCSW)

The Licensed Clinical Social Worker has overall responsibilities for providing psychotherapy services including assessment and treatment plan.

# of Clinics

# of Employees

# of Vacancies

Average Base

Salary

Median Salary

Salary Range Min.

Salary Range Max.

Average %

Increase


1 to 25 9 0 - - - - - -

26 to 50 15 5 2 $71,788 $65,000 $57,571 $87,452 4.0%

51 to 100 13 9 3 $74,774 $72,000 $61,497 $83,569 -

101 to 200 24 44 4 $74,084 $74,516 $64,438 $87,990 2.2%

More than 200 34 134 19 $75,961 $74,000 $62,797 $84,126 3.3%

Operating Budget

Less than $2M 4 0 0 - - - - -

$2M to $5M 19 4 2 $62,610 $56,160 $53,077 $84,326 -

$5M to$10M 12 10 3 $76,392 $73,275 $64,768 $85,934 5.0%

$10M to $20M 22 33 3 $72,065 $74,516 $58,942 $82,915 2.3%

Over $20M 38 145 20 $76,500 $76,300 $64,706 $86,594 3.2%


Bay Area, CA 21 64 11 $75,543 $75,642 $60,119 $83,578 3.1%

Central CA 9 17 2 $69,029 $68,499 $66,251 $91,242 2.8%

Northern CA 21 29 5 $74,871 $73,070 $64,465 $84,114 4.0%

Southern CA 44 82 10 $76,260 $73,000 $61,965 $85,289 2.6%

All Clinics 95 192 28 $75,300 $73,744 $62,685 $85,469 2.9%

58


Licensed MFT

Licensed Marriage and Family therapists apply principles, methods, and therapeutic techniques to individuals, family groups, couples, or organizations for the purpose of resolving emotional conflicts. In doing so, they modify people’s perceptions and behaviors, enhance communication and understanding among all family members, and help to prevent family and individual crises. Marriage and family therapists also may engage in psychotherapy of a nonmedical nature, with appropriate referrals to psychiatric resources, and in research and teaching in the overall field of human development and interpersonal relationships.

# of Clinics

# of Employees

# of Vacancies

Average Base

Salary

Median Salary

Salary Range Min.

Salary Range Max.

Average %

Increase


1 to 25 9 2 - - - - - -

26 to 50 15 0 0 - - - - -

51 to 100 13 0 0 - $48,006 - - -

101 to 200 24 19 0 $54,003 $62,400 $46,453 $64,911 3.0%

More than 200 34 21 1 $64,121 $68,343 $59,941 $81,335 2.6%

Operating Budget

Less than $2M 4 2 0 - - - - -

$2M to $5M 19 0 - - - - - -

$5M to$10M 12 - - - $48,006 - - -

$10M to $20M 22 6 0 $69,747 $68,700 $58,240 $85,696 3.0%

Over $20M 38 34 1 $57,234 $68,191 $55,096 $74,630 2.7%


Bay Area, CA 21 8 1 $68,346 $69,750 $59,228 $80,985 3.0%

Central CA 9 0 0 - - - - -

Northern CA 21 12 0 $68,844 $62,689 $41,600 $60,000 -

Southern CA 44 22 0 $53,886 $62,400 $56,491 $76,795 2.6%

All Clinics 95 42 1 $59,737 $68,039 $55,445 $75,860 2.7%

59


Licensed Vocational Nurse, LVN

Performs assigned nursing procedures for the comfort and well-being of patients. Takes and records patient’s vital signs and collect specimens for analysis. Dresses wounds and administers prescribed medications and procedures utilizing a variety of medical equipment when necessary. Must be state licensed.

# of Clinics

# of Employees

# of Vacancies

Average Base

Salary

Median Salary

Salary Range Min.

Salary Range Max.

Average %

Increase


1 to 25 9 2 - $60,320 $60,320 - - -

26 to 50 15 12 2 $46,555 $44,012 $45,947 $52,707 3.3%

51 to 100 13 18 1 $43,626 $44,720 $42,706 $60,036 3.0%

101 to 200 24 34 1 $40,120 $40,000 $37,907 $54,718 2.6%

More than 200 34 276 16 $46,254 $46,445 $41,609 $56,785 3.5%

Operating Budget

Less than $2M 4 2 0 $60,320 $60,320 - - -

$2M to $5M 19 9 0 $47,135 $46,987 $52,374 $53,414 2.5%

$5M to$10M 12 13 1 $41,410 $40,800 $38,664 $56,090 4.0%

$10M to $20M 22 38 2 $41,193 $41,677 $41,482 $53,664 2.5%

Over $20M 38 280 17 $46,213 $46,236 $41,093 $57,617 3.4%


Bay Area, CA 21 26 1 $53,412 $50,118 $47,174 $65,566 2.4%

Central CA 9 26 3 $46,767 $45,124 $40,310 $50,981 3.0%

Northern CA 21 91 5 $44,653 $45,011 $37,545 $51,098 4.3%

Southern CA 44 199 11 $45,352 $41,677 $40,455 $55,597 3.3%

All Clinics 95 342 20 $45,591 $45,974 $41,304 $56,533 3.2%

60


Marriage, Family, and Child Counselor

Marriage and Family therapists apply principles, methods, and therapeutic techniques to individuals, family groups, couples, or organizations for the purpose of resolving emotional conflicts. In doing so, they modify people’s perceptions and behaviors, enhance communication and understanding among all family members, and help to prevent family and individual crises.

# of Clinics

# of Employees

# of Vacancies

Average Base

Salary

Median Salary

Salary Range Min.

Salary Range Max.

Average %

Increase


1 to 25 9 0 - - - - - -

26 to 50 15 3 0 $43,000 $43,000 - - 3.0%

51 to 100 13 0 0 - - - - -

101 to 200 24 4 0 $54,080 $54,080 - - 0.0%

More than 200 34 9 2 $59,736 $59,736 $49,301 $73,825 2.3%

Operating Budget

Less than $2M 4 0 0 - - - - -

$2M to $5M 19 3 - $43,000 $43,000 - - 3.0%

$5M to$10M 12 - - - - - - -

$10M to $20M 22 4 0 $54,080 $54,080 - - 0.0%

Over $20M 38 9 2 $59,736 $59,736 $49,301 $73,825 2.3%


Bay Area, CA 21 12 2 $59,736 $59,736 $49,858 $73,694 2.0%

Central CA 9 0 0 - - - - -

Northern CA 21 0 0 - - - - -

Southern CA 44 4 0 $45,770 $48,540 $48,744 $73,956 1.8%

All Clinics 95 16 2 $55,439 $54,080 $49,301 $73,825 1.9%

61


Master Level Social Worker (MLSW)

Provide persons, families, or vulnerable populations with the psychosocial support needed to cope with diagnoses. Services include advising family care givers, providing patient education and counseling, and making necessary referrals for other social services.

# of Clinics

# of Employees

# of Vacancies

Average Base

Salary

Median Salary

Salary Range Min.

Salary Range Max.

Average %

Increase


1 to 25 9 0 - - - - - -

26 to 50 15 3 0 $39,000 $39,000 $36,000 $50,000 -

51 to 100 13 1 0 - - - - -

101 to 200 24 19 0 $79,403 $58,000 $44,720 $52,020 0.0%

More than 200 34 31 2 $55,885 $56,285 $55,282 $73,691 2.8%

Operating Budget

Less than $2M 4 0 0 - - - - -

$2M to $5M 19 3 - $39,000 $39,000 $36,000 $50,000 -

$5M to$10M 12 1 - - - - - -

$10M to $20M 22 15 0 $79,403 $58,000 $47,840 $54,040 0.0%

Over $20M 38 35 2 $55,885 $56,285 $53,327 $70,306 2.8%


Bay Area, CA 21 14 2 $54,142 $54,142 $58,971 $67,388 2.5%

Central CA 9 2 0 $59,120 $59,120 $50,639 $81,023 3.0%

Northern CA 21 14 0 $85,300 $99,500 $41,600 $50,000 -

Southern CA 44 24 0 $52,644 $51,500 $50,987 $66,295 1.9%

All Clinics 95 54 2 $62,144 $54,142 $50,792 $66,243 2.2%

62


Medical Assistant

Prepares treatment rooms; assists physician with materials, instruments, and equipment during exam; sterilizes and cleans instruments; maintains inventory of supplies; takes vitals; blood pressure, pulse, and temperature; completes the paperwork for lab tests, x-rays, and referrals. Must be a graduate of a technical school medical assistant program or have related job experience.

# of Clinics

# of Employees

# of Vacancies

Average Base

Salary

Median Salary

Salary Range Min.

Salary Range Max.

Average %

Increase


1 to 25 9 40 3 $23,821 $25,613 $18,983 $32,840 4.3%

26 to 50 15 113 4 $27,748 $28,472 $26,672 $36,305 3.7%

51 to 100 13 147 4 $30,393 $28,464 $26,169 $59,947 3.1%

101 to 200 24 584 17 $30,563 $32,000 $26,655 $40,806 4.1%

More than 200 34 2,709 77 $30,104 $31,887 $27,607 $39,846 3.7%

Operating Budget

Less than $2M 4 5 0 $37,400 $37,400 $31,200 $41,810 -

$2M to $5M 19 117 5 $26,854 $26,307 $23,640 $34,276 4.0%

$5M to$10M 12 135 4 $29,340 $27,497 $25,065 $60,556 4.6%

$10M to $20M 22 561 13 $29,846 $29,472 $26,637 $40,276 3.1%

Over $20M 38 2,775 83 $30,269 $32,000 $27,785 $40,508 3.9%


Bay Area, CA 21 458 27 $35,558 $35,760 $33,019 $48,328 2.9%

Central CA 9 726 25 $26,716 $26,686 $25,509 $34,993 2.5%

Northern CA 21 353 9 $31,207 $29,993 $25,721 $55,799 5.1%

Southern CA 44 2,056 44 $29,934 $27,949 $25,123 $36,637 4.0%

All Clinics 95 3,593 105 $30,036 $28,807 $26,732 $42,899 3.8%

63


Certified Nurse Midwife

Certified Nurse Midwife is responsible for perinatal care for patients in an office setting for scheduled office visits and in the hospital setting as indicated by the patient’s condition. Practice will encompass all aspects of perinatal and gynecology care, co‐ordination and communication with other providers such as dietitian, CPSP‐ LCSW and nursing staff.

# of Clinics

# of Employees

# of Vacancies

Average Base

Salary

Median Salary

Salary Range Min.

Salary Range Max.

Average %

Increase


1 to 25 9 2 0 $94,000 $94,000 $94,000 $100,000 1.5%

26 to 50 15 1 1 $124,800 $124,800 $80,760 $120,667 -

51 to 100 13 1 0 $154,000 $154,000 - - -

101 to 200 24 12 0 $84,722 $88,000 $89,600 $109,000 1.7%

More than 200 34 52 0 $111,970 $112,800 $95,533 $129,269 3.7%

Operating Budget

Less than $2M 4 0 0 - - - - -

$2M to $5M 19 3 0 $104,267 $109,400 $87,380 $110,334 1.5%

$5M to$10M 12 1 0 $85,280 $85,280 $83,200 $104,000 -

$10M to $20M 22 4 1 $110,363 $99,727 $86,640 $103,000 1.7%

Over $20M 38 60 0 $110,748 $111,683 $96,171 $128,342 3.7%


Bay Area, CA 21 15 0 $107,606 $103,400 $87,506 $105,605 3.9%

Central CA 9 2 1 $122,967 $122,967 $93,883 $150,212 -

Northern CA 21 16 0 $100,372 $101,634 $88,627 $114,889 -

Southern CA 44 35 0 $112,925 $110,024 $97,595 $132,298 2.4%

All Clinics 95 68 1 $109,947 $109,481 $92,864 $122,221 2.9%

64


Nurse Case Manager, LVN

Provides assistance to the RN Case Manager in particular with responsibilities for patients in an SNF/Board and Care at off-site setting.

# of Clinics

# of Employees

# of Vacancies

Average Base

Salary

Median Salary

Salary Range Min.

Salary Range Max.

Average %

Increase


1 to 25 9 0 - - - - - -

26 to 50 15 0 0 - - - - -

51 to 100 13 1 0 $40,720 $40,720 $40,657 $56,142 3.0%

101 to 200 24 11 0 $44,274 $44,274 $43,133 $57,023 2.5%

More than 200 34 23 1 $52,335 $47,394 $43,622 $64,433 4.0%

Operating Budget

Less than $2M 4 0 0 - - - - -

$2M to $5M 19 0 - - - - - -

$5M to$10M 12 1 - $40,720 $40,720 $40,657 $56,142 3.0%

$10M to $20M 22 3 1 $44,887 $46,115 $41,742 $59,174 2.5%

Over $20M 38 31 0 $52,618 $48,000 $44,086 $63,716 4.4%


Bay Area, CA 21 1 0 $48,547 $48,547 $41,484 $55,348 3.0%

Central CA 9 1 1 $46,115 $46,115 $42,000 $63,000 2.5%

Northern CA 21 2 0 $48,000 $48,000 - - -

Southern CA 44 31 0 $51,923 $44,880 $43,596 $62,634 3.8%

All Clinics 95 35 1 $51,268 $46,787 $43,184 $61,865 3.6%

65


Nurse Case Manager, RN

The Nurse Case Manager provides optimal patient care through communication, advocacy, education, identification of resources within the community, etc. This position may coordinate off-site patient visits, and function both as an extender of provider time and a specialized resource.

# of Clinics

# of Employees

# of Vacancies

Average Base

Salary

Median Salary

Salary Range Min.

Salary Range Max.

Average %

Increase


1 to 25 9 0 - - - - - -

26 to 50 15 5 0 $61,791 $62,400 $56,426 $73,145 3.5%

51 to 100 13 4 1 $66,560 $66,560 $65,000 $78,900 -

101 to 200 24 30 1 $72,056 $80,572 $64,531 $79,676 1.7%

More than 200 34 47 3 $80,444 $77,810 $70,724 $101,694 5.0%

Operating Budget

Less than $2M 4 0 0 - - - - -

$2M to $5M 19 4 - $61,639 $61,824 $56,426 $73,145 2.0%

$5M to$10M 12 5 1 $65,728 $64,480 $65,000 $78,900 5.0%

$10M to $20M 22 22 0 $71,468 $75,508 $57,551 $79,504 1.7%

Over $20M 38 55 4 $80,582 $78,720 $71,674 $96,859 5.0%


Bay Area, CA 21 26 3 $73,471 $76,360 $71,990 $91,404 3.0%

Central CA 9 0 0 - - - - -

Northern CA 21 8 1 $67,322 $65,146 $59,284 $77,096 5.0%

Southern CA 44 52 1 $77,993 $80,572 $66,220 $90,825 3.7%

All Clinics 95 86 5 $75,105 $74,000 $66,372 $88,396 3.7%

66


Nurse Practitioner

A Registered Nurse with at least a master’s degree in nursing and advanced education in primary care. Capable of independent practice in a variety of settings. A Nurse Practitioner is able to carryout 60-90% of tasks required of a primary health care provider, including taking medical histories, performing physical exams and laboratory tests, and treating common illnesses and injuries.

# of Clinics

# of Employees

# of Vacancies

Average Base

Salary

Median Salary

Salary Range Min.

Salary Range Max.

Average %

Increase


1 to 25 9 14 3 $98,207 $95,550 $94,125 $107,945 1.9%

26 to 50 15 23 3 $100,519 $103,844 $84,084 $112,794 6.0%

51 to 100 13 34 5 $97,614 $99,840 $82,306 $108,826 3.3%

101 to 200 24 115 10 $100,669 $99,750 $89,958 $115,827 3.1%

More than 200 34 448 15 $102,175 $100,954 $88,068 $125,553 3.6%

Operating Budget

Less than $2M 4 4 0 $100,750 $100,750 $100,750 $118,435 0.0%

$2M to $5M 19 30 5 $96,611 $96,352 $83,737 $106,713 5.2%

$5M to$10M 12 31 1 $100,230 $99,840 $78,831 $106,881 3.8%

$10M to $20M 22 107 15 $99,045 $99,375 $87,978 $112,930 3.0%

Over $20M 38 462 15 $102,466 $101,341 $90,053 $126,388 3.6%


Bay Area, CA 21 183 13 $98,411 $99,750 $91,898 $114,193 2.7%

Central CA 9 59 3 $102,744 $104,148 $93,681 $116,819 2.1%

Northern CA 21 83 7 $95,355 $97,760 $81,917 $108,771 3.8%

Southern CA 44 309 13 $104,700 $101,938 $87,708 $124,880 4.3%

All Clinics 95 634 36 $101,480 $100,670 $88,000 $118,154 3.7%

67


Ob/Gyn

Provides preventative-oriented ambulatory primary care to clinic patients. Participates in the clinic quality assurance program, supervises mid-level providers, provides after-hour calls and conducts hospital rounds as assigned. Focus is OB/GYN.

# of Clinics

# of Employees

# of Vacancies

Average Base

Salary

Median Salary

Salary Range Min.

Salary Range Max.

Average %

Increase


1 to 25 9 1 - - - - - 1.9%

26 to 50 15 5 2 $250,731 $211,307 $240,000 $298,050 3.0%

51 to 100 13 1 0 $162,000 $162,000 $150,498 $197,074 -

101 to 200 24 15 1 $264,264 $195,489 $178,667 $208,933 1.7%

More than 200 34 90 12 $217,763 $206,000 $152,058 $236,966 6.2%

Operating Budget

Less than $2M 4 0 0 - - - - -

$2M to $5M 19 2 - $145,600 $145,600 - - 1.9%

$5M to$10M 12 1 - $177,800 $177,800 $150,000 $200,000 -

$10M to $20M 22 18 2 $273,081 $195,489 $139,125 $230,481 2.0%

Over $20M 38 91 13 $219,033 $211,400 $170,392 $236,966 6.2%


Bay Area, CA 21 5 3 $239,037 $237,593 $183,613 $226,661 -

Central CA 9 26 3 $254,430 $262,248 $214,022 $285,786 3.0%

Northern CA 21 7 0 $344,257 $208,900 $150,249 $198,537 -

Southern CA 44 74 9 $203,821 $187,202 $139,755 $222,453 4.4%

All Clinics 95 112 15 $227,034 $204,719 $161,835 $232,772 4.3%

68


Opthalmologist

Assesses and examines patients in order to make a diagnosis, treatment plan and prevention of diseases of the eye and visual system.

# of Clinics

# of Employees

# of Vacancies

Average Base

Salary

Median Salary

Salary Range Min.

Salary Range Max.

Average %

Increase


1 to 25 9 0 - - - - - -

26 to 50 15 0 0 - - - - -

51 to 100 13 0 0 - - - - -

101 to 200 24 0 0 - - - - -

More than 200 34 2 0 $187,000 $187,000 $187,200 $251,581 -

Operating Budget

Less than $2M 4 0 0 - - - - -

$2M to $5M 19 0 - - - - - -

$5M to$10M 12 - - - - - - -

$10M to $20M 22 0 0 - - - - -

Over $20M 38 2 0 $187,000 $187,000 $187,200 $251,581 -


Bay Area, CA 21 1 0 $187,000 $187,000 $187,200 $251,581 -

Central CA 9 0 0 - - - - -

Northern CA 21 0 0 - - - - -

Southern CA 44 1 0 - - - - -

All Clinics 95 2 0 $187,000 $187,000 $187,200 $251,581 -

69


Optometrist

Provides most primary vision care, prescribe eyeglasses and contact lenses. Optometrists analyze test results and develop treatment plans.

# of Clinics

# of Employees

# of Vacancies

Average Base

Salary

Median Salary

Salary Range Min.

Salary Range Max.

Average %

Increase


1 to 25 9 0 - - - - - -

26 to 50 15 0 0 - - - - -

51 to 100 13 0 0 - - - - -

101 to 200 24 8 0 $93,594 $91,667 $90,100 $122,000 5.0%

More than 200 34 24 2 $101,253 $104,476 $93,613 $114,686 2.5%

Operating Budget

Less than $2M 4 0 0 - - - - -

$2M to $5M 19 0 - - - - - -

$5M to$10M 12 - - - - - - -

$10M to $20M 22 7 0 $93,869 $96,000 $97,000 $109,000 5.0%

Over $20M 38 25 2 $100,773 $97,951 $91,530 $118,749 2.5%


Bay Area, CA 21 6 2 $91,667 $91,667 $85,127 $116,262 -

Central CA 9 3 0 $97,700 $91,050 $96,250 $105,000 3.0%

Northern CA 21 0 0 - - - - -

Southern CA 44 23 0 $99,469 $99,976 $96,049 $121,740 2.9%

All Clinics 95 32 2 $98,983 $97,951 $92,442 $117,124 2.9%

70


Pediatrician

Provides preventative-oriented ambulatory primary care to clinic patients. Participates in the clinic quality assurance program, supervises mid-level providers, provides after-hour calls and conducts hospital rounds as assigned. Focus is pediatrics. .

# of Clinics

# of Employees

# of Vacancies

Average Base

Salary

Median Salary

Salary Range Min.

Salary Range Max.

Average %

Increase


1 to 25 9 0 - - - - - -

26 to 50 15 9 2 $178,457 $165,608 $151,017 $199,301 3.0%

51 to 100 13 8 0 $154,004 $139,048 $124,144 $180,029 -

101 to 200 24 40 1 $152,502 $153,250 $139,291 $170,304 2.2%

More than 200 34 239 7 $168,266 $169,851 $144,547 $194,860 4.4%

Operating Budget

Less than $2M 4 0 0 - - - - -

$2M to $5M 19 3 - $153,898 $151,216 $132,014 $160,608 -

$5M to$10M 12 6 - $132,804 $130,000 $113,895 $156,492 -

$10M to $20M 22 46 3 $158,063 $154,297 $138,783 $178,896 2.2%

Over $20M 38 241 7 $168,210 $170,000 $146,560 $193,939 4.3%


Bay Area, CA 21 47 2 $159,181 $171,767 $149,584 $180,822 2.6%

Central CA 9 57 3 $190,908 $190,736 $165,604 $220,479 2.8%

Northern CA 21 25 2 $165,574 $167,002 $136,556 $173,612 3.0%

Southern CA 44 167 3 $161,535 $153,250 $133,925 $184,330 4.0%

All Clinics 95 296 10 $165,186 $155,274 $142,089 $186,549 3.5%

71


Pharmacist

Dispense drugs prescribed by physicians and other health practitioners and provide information to patients about medications and their use. May advise physicians and other health practitioners on the selection, dosage, interactions, and side effects of medications.

# of Clinics

# of Employees

# of Vacancies

Average Base

Salary

Median Salary

Salary Range Min.

Salary Range Max.

Average %

Increase


1 to 25 9 0 - - - - - -

26 to 50 15 0 0 - - - - -

51 to 100 13 1 1 $115,000 $115,000 $99,692 $157,127 -

101 to 200 24 15 0 $140,380 $133,289 $112,310 $147,268 2.2%

More than 200 34 67 1 $126,687 $124,710 $115,232 $153,592 2.8%

Operating Budget

Less than $2M 4 0 0 - - - - -

$2M to $5M 19 0 - - - - - -

$5M to$10M 12 1 1 $115,000 $115,000 $99,692 $157,127 -

$10M to $20M 22 6 0 $148,208 $137,220 $107,500 $127,500 2.0%

Over $20M 38 76 1 $126,725 $124,710 $115,484 $155,385 2.8%


Bay Area, CA 21 6 0 $117,500 $117,500 $109,225 $159,723 2.0%

Central CA 9 12 1 $134,006 $134,017 $137,589 $191,443 3.0%

Northern CA 21 0 0 - - - - -

Southern CA 44 65 1 $127,517 $127,355 $110,951 $145,755 2.7%

All Clinics 95 83 2 $128,434 $127,355 $113,719 $152,383 2.6%

72


Pharmacy Technician

Assist licensed pharmacists in providing medication and other health care products to patients. Help prepare prescribed medication for patients.

# of Clinics

# of Employees

# of Vacancies

Average Base

Salary

Median Salary

Salary Range Min.

Salary Range Max.

Average %


1 to 25 9 0 - - - - - -

26 to 50 15 1 0 - - - - 2.0%

51 to 100 13 4 0 $32,032 $32,032 $24,405 $31,719 -

101 to 200 24 33 0 $47,089 $36,525 $34,523 $50,067 2.0%

More than 200 34 85 3 $36,460 $35,594 $32,508 $43,457 2.7%

Operating Budget

Less than $2M 4 0 0 - - - - -

$2M to $5M 19 1 - - - - - 2.0%

$5M to$10M 12 4 - $32,032 $32,032 $24,405 $31,719 -

$10M to $20M 22 17 0 $45,708 $34,570 $30,256 $44,309 2.0%

Over $20M 38 101 3 $37,299 $36,361 $33,868 $45,978 2.7%


Bay Area, CA 21 16 1 $41,434 $41,423 $36,946 $49,450 2.5%

Central CA 9 18 0 $32,243 $32,314 $32,500 $41,569 3.0%

Northern CA 21 1 0 $70,096 $70,096 $52,000 $70,000 -

Southern CA 44 88 2 $39,603 $35,006 $30,119 $41,358 2.3%

All Clinics 95 123 3 $38,857 $35,067 $32,083 $43,917 2.4%

73


Physician Assistant

A person who is trained, certified, and licensed to perform history taking, physical examination, diagnosis, and treatment of commonly encountered medical problems. This person works under the supervision of a licensed physician to provide primary care to clinic patients. The Physician Assistant extends the Physician’s capacity to provide medical care.

# of Clinics

# of Employees

# of Vacancies

Average Base

Salary

Median Salary

Salary Range Min.

Salary Range Max.

Average %


1 to 25 9 2 - $98,800 $98,800 $85,000 $110,000 -

26 to 50 15 19 0 $93,809 $93,600 $78,719 $105,559 4.2%

51 to 100 13 38 2 $95,520 $95,124 $85,392 $110,104 3.9%

101 to 200 24 77 7 $102,906 $99,369 $87,609 $112,990 2.8%

More than 200 34 304 15 $103,488 $103,947 $84,951 $122,414 3.4%

Operating Budget

Less than $2M 4 1 0 $104,000 $104,000 - - -

$2M to $5M 19 18 0 $91,905 $93,600 $77,119 $103,639 4.3%

$5M to$10M 12 35 2 $94,519 $95,000 $84,840 $108,666 4.1%

$10M to $20M 22 78 7 $100,618 $99,369 $85,308 $111,507 2.6%

Over $20M 38 308 15 $104,111 $104,000 $86,697 $122,591 3.5%


Bay Area, CA 21 49 0 $103,527 $99,913 $90,567 $115,232 2.7%

Central CA 9 94 11 $101,758 $103,998 $94,037 $122,283 2.8%

Northern CA 21 76 3 $95,310 $93,923 $79,185 $105,758 4.1%

Southern CA 44 221 10 $104,268 $103,896 $84,376 $120,859 3.5%

All Clinics 95 440 24 $102,028 $98,870 $85,179 $116,364 3.4%

74


Psychiatrist

A psychiatrist is an MD who specializes in preventing, diagnosing, and treating mental disorders. Psychiatrists may treat a wide variety of conditions or specialize in certain areas.

# of Clinics

# of Employees

# of Vacancies

Average Base

Salary

Median Salary

Salary Range Min.

Salary Range Max.

Average %

Increase


1 to 25 9 0 - - - - - -

26 to 50 15 0 0 - - - - -

51 to 100 13 3 0 $306,360 $241,000 $444,600 $486,720 -

101 to 200 24 10 3 $258,442 $260,000 $181,952 $255,300 1.5%

More than 200 34 26 1 $206,790 $208,000 $181,600 $240,782 2.3%

Operating Budget

Less than $2M 4 0 0 - - - - -

$2M to $5M 19 0 - - - - - -

$5M to$10M 12 2 0 $339,040 $339,040 $444,600 $486,720 -

$10M to $20M 22 5 3 $253,706 $260,000 $185,488 $236,700 1.0%

Over $20M 38 32 1 $216,465 $215,550 $180,499 $251,387 2.4%


Bay Area, CA 21 9 3 $231,365 $250,500 $191,150 $231,292 1.5%

Central CA 9 6 0 $179,000 $179,000 $178,000 $284,800 3.0%

Northern CA 21 5 0 $261,280 $239,200 $327,548 $369,200 3.0%

Southern CA 44 19 1 $224,834 $223,101 $171,311 $251,909 1.5%

All Clinics 95 39 4 $231,339 $239,200 $201,966 $267,326 1.9%

75


Podiatrist

Diagnose and treat diseases and deformities of the human foot.

# of Clinics

# of Employees

# of Vacancies

Average Base

Salary

Median Salary

Salary Range Min.

Salary Range Max.

Average %

Increase


1 to 25 9 1 - $140,000 $140,000 - - -

26 to 50 15 1 0 $139,986 $139,986 - - 3.0%

51 to 100 13 0 0 - $260,000 - - -

101 to 200 24 6 0 $165,828 $163,000 $151,328 $192,968 1.7%

More than 200 34 8 0 $139,272 $136,562 $130,219 $164,653 3.0%

Operating Budget

Less than $2M 4 1 0 $140,000 $140,000 - - -

$2M to $5M 19 1 0 $139,986 $199,993 - - 3.0%

$5M to$10M 12 - - - - - - -

$10M to $20M 22 6 0 $164,994 $156,000 $146,992 $179,452 1.7%

Over $20M 38 8 0 $145,417 $146,307 $140,146 $183,102 3.0%


Bay Area, CA 21 4 0 $148,143 $144,977 $137,984 $182,104 2.0%

Central CA 9 4 0 $146,307 $203,154 $130,000 $145,000 3.0%

Northern CA 21 2 0 $174,000 $174,000 - - -

Southern CA 44 6 0 $149,032 $156,000 $148,813 $193,702 2.0%

All Clinics 95 16 0 $152,670 $149,968 $142,884 $181,642 2.2%

76


Quality Coordinator

Provides training, technical assistance, performance, and support services to the Clinic. To create, establish, promote, maintain and/or enhance Quality Improvement systems. Such activities include, but are not limited to, performing and providing training of clinic staff; promoting teamwork and team effectiveness; monitoring program effectiveness; assisting in preparation for accreditation surveys; assisting and performing audits and studies; and maintaining an effective outcome driven Quality Improvement Program.

# of Clinics

# of Employees

# of Vacancies

Average Base

Salary

Median Salary

Salary Range Min.

Salary Range Max.

Average %

Increase


1 to 25 9 0 - - - - - -

26 to 50 15 3 0 $68,547 $68,640 $39,000 $58,000 2.7%

51 to 100 13 3 0 $67,666 $65,878 - - 3.0%

101 to 200 24 12 0 $65,277 $58,240 $48,911 $73,553 1.5%

More than 200 34 24 0 $80,528 $60,278 $57,506 $81,716 4.6%

Operating Budget

Less than $2M 4 0 0 - - - - -

$2M to $5M 19 1 0 $85,000 $85,000 - - 0.0%

$5M to$10M 12 5 0 $65,976 $65,878 $52,000 $62,400 4.0%

$10M to $20M 22 9 0 $59,417 $55,994 $44,334 $61,882 1.5%

Over $20M 38 27 0 $80,324 $59,394 $56,044 $82,153 4.3%


Bay Area, CA 21 12 0 $62,397 $60,133 $48,533 $64,060 1.4%

Central CA 9 3 0 $78,500 $78,500 $71,075 $90,678 3.0%

Northern CA 21 8 0 $60,856 $58,240 $37,912 $50,981 4.3%

Southern CA 44 19 0 $85,734 $65,000 $55,540 $93,274 3.3%

All Clinics 95 42 0 $74,316 $60,133 $53,366 $77,677 2.9%

77


Radiology Technician

Provides comprehensive and relevant nutritional information to patients. Advises and develops relevant literature to be provided to patients. Typically found in urgent care settings, this position is responsible for the set-up and performing of all diagnostic medical imaging procedures. Position can also assist with patient registration, filing, etc. for X-Ray/Radiology Department.

# of Clinics

# of Employees

# of Vacancies

Average Base

Salary

Median Salary

Salary Range Min.

Salary Range Max.

Average %

Increase


1 to 25 9 0 - - - - - -

26 to 50 15 2 0 $55,467 $55,467 $41,500 $72,800 5.0%

51 to 100 13 1 0 $41,600 $41,600 $29,103 $42,200 21.2%

101 to 200 24 5 1 $54,438 $55,702 $34,560 $47,200 1.3%

More than 200 34 62 0 $52,458 $56,176 $50,570 $69,409 3.5%

Operating Budget

Less than $2M 4 0 0 - - - - -

$2M to $5M 19 1 - $58,933 $58,933 $41,500 $72,800 -

$5M to$10M 12 2 0 $46,800 $46,800 $29,103 $42,200 13.1%

$10M to $20M 22 5 1 $54,438 $55,702 $34,560 $47,200 1.3%

Over $20M 38 62 0 $52,458 $56,176 $50,570 $69,409 3.5%


Bay Area, CA 21 2 - $62,142 $62,142 $60,161 $68,578 2.0%

Central CA 9 3 0 $44,983 $44,983 - - 3.0%

Northern CA 21 4 0 $52,187 $52,000 $29,103 $42,200 13.1%

Southern CA 44 61 1 $52,706 $55,915 $45,502 $65,389 3.0%

All Clinics 95 70 1 $52,568 $55,915 $45,357 $63,722 4.5%

78


Registered Dental Assistant, RDA

Provides chair-side support to the dental provider by monitoring patient comfort, providing patient education, taking impressions, etc. Must have valid California RDA registration.

# of Clinics

# of Employees

# of Vacancies

Average Base

Salary

Median Salary

Salary Range Min.

Salary Range Max.

Average %


1 to 25 9 1 - $31,200 $31,200 - - -

26 to 50 15 15 0 $34,765 $36,286 $30,388 $40,063 3.0%

51 to 100 13 24 1 $36,627 $33,280 $32,539 $41,633 3.0%

101 to 200 24 86 3 $40,009 $38,376 $32,310 $47,037 1.8%

More than 200 34 430 17 $38,086 $38,191 $33,956 $48,051 3.2%

Operating Budget

Less than $2M 4 2 0 $34,320 $34,320 $31,200 $41,810 -

$2M to $5M 19 10 - $34,351 $35,360 $29,192 $38,420 -

$5M to$10M 12 20 0 $34,325 $32,379 $29,262 $37,308 3.0%

$10M to $20M 22 75 5 $37,282 $37,440 $32,508 $45,158 1.9%

Over $20M 38 449 16 $38,763 $38,370 $34,307 $49,106 3.2%


Bay Area, CA 21 144 4 $41,876 $44,000 $37,705 $52,507 2.5%

Central CA 9 87 7 $32,146 $33,236 $29,449 $39,874 2.8%

Northern CA 21 96 2 $36,915 $33,280 $29,510 $40,329 3.0%

Southern CA 44 229 8 $39,756 $37,520 $33,362 $48,005 2.7%

All Clinics 95 556 21 $38,206 $37,520 $32,986 $46,149 2.7%

79


Registered Dietician

Provides comprehensive and relevant nutritional information to patients. Advises and develops relevant literature to be provided to patients.

# of Clinics

# of Employees

# of Vacancies

Average Base

Salary

Median Salary

Salary Range Min.

Salary Range Max.

Average %


1 to 25 9 1 - - - - - -

26 to 50 15 1 0 $83,200 $83,200 - - -

51 to 100 13 2 0 $68,380 $68,380 $50,882 $55,702 -

101 to 200 24 27 0 $66,208 $66,262 $59,755 $76,905 2.3%

More than 200 34 47 2 $63,157 $63,239 $55,814 $74,494 2.0%

Operating Budget

Less than $2M 4 0 0 - - - - -

$2M to $5M 19 2 - $83,200 $83,200 - - -

$5M to$10M 12 1 - $53,560 $53,560 $50,882 $55,702 -

$10M to $20M 22 24 0 $66,978 $67,808 $59,132 $79,898 2.1%

Over $20M 38 51 2 $63,530 $65,000 $56,612 $73,944 2.1%


Bay Area, CA 21 31 1 $63,852 $64,119 $58,431 $71,105 2.6%

Central CA 9 4 0 $62,271 $62,271 $55,050 $74,004 1.0%

Northern CA 21 8 1 $67,705 $66,952 $47,691 $59,001 -

Southern CA 44 35 0 $65,274 $68,640 $58,790 $79,125 1.9%

All Clinics 95 78 2 $64,846 $65,124 $56,854 $74,253 2.1%

80


Registered Nurse

Renders professional nursing care for the comfort and well-being of the patients. Prepares equipment and assists the Physician during examinations and treatments. Administers prescribed medication, changes dressings, cleans wounds, and monitors patient’s vital signs. Observes and maintains records on patient’s care, condition reactions, and progress. Must be state licensed and graduate of a Registered Nurse program.

# of Clinics

# of Employees

# of Vacancies

Average Base

Salary

Median Salary

Salary Range Min.

Salary Range Max.

Average %


1 to 25 9 3 0 $61,117 $66,560 $74,880 $74,880 2.3%

26 to 50 15 16 0 $59,315 $63,627 $51,823 $68,555 4.0%

51 to 100 13 14 1 $73,262 $71,240 $71,096 $91,117 3.0%

101 to 200 24 79 4 $68,385 $66,000 $60,712 $83,078 3.1%

More than 200 34 306 14 $71,486 $69,400 $63,490 $86,000 3.6%

Operating Budget

Less than $2M 4 3 0 $51,411 $41,912 $56,160 $66,641 4.0%

$2M to $5M 19 11 0 $61,793 $66,560 - - 2.8%

$5M to$10M 12 20 1 $64,341 $68,640 $69,536 $86,192 6.0%

$10M to $20M 22 59 4 $69,885 $67,080 $62,009 $80,738 2.3%

Over $20M 38 325 14 $71,135 $69,400 $63,130 $87,302 3.5%


Bay Area, CA 21 130 9 $71,688 $69,936 $68,959 $89,008 2.3%

Central CA 9 21 0 $68,107 $70,625 $68,650 $76,773 3.3%

Northern CA 21 73 5 $65,583 $64,575 $54,403 $76,088 5.6%

Southern CA 44 194 5 $71,339 $66,800 $63,280 $87,585 3.2%

All Clinics 95 418 19 $70,103 $67,537 $63,172 $84,446 3.4%

81


Substance Abuse Counselor

Helps people who have problems with alcohol, drugs, and gambling disorders. Counsels individuals who are addicted to drugs to help them identify behaviors and problems related to their addiction. Holds counseling sessions for individuals, families and groups of people to assist them in dealing with problems.

# of Clinics

# of Employees

# of Vacancies

Average Base

Salary

Median Salary

Salary Range Min.

Salary Range Max.

Average %

Increase


1 to 25 9 - - - - - - -

26 to 50 15 0 0 - - - - -

51 to 100 13 3 0 $47,608 $46,366 $47,588 $52,291 -

101 to 200 24 32 1 $36,617 $44,658 $33,935 $55,472 2.7%

More than 200 34 30 0 $36,832 $38,200 $34,432 $45,890 4.1%

Operating Budget

Less than $2M 4 0 0 - - - - -

$2M to $5M 19 1 - $42,640 $42,640 - - -

$5M to$10M 12 2 - $50,092 $50,092 $47,588 $52,291 -

$10M to $20M 22 29 1 $36,617 $44,658 $37,128 $56,060 2.7%

Over $20M 38 33 0 $36,832 $38,200 $33,312 $46,759 4.1%


Bay Area, CA 21 18 1 $39,764 $45,536 $37,440 $68,557 3.0%

Central CA 9 2 0 $43,820 $43,820 $41,100 $49,961 -

Northern CA 21 9 0 $45,076 $45,000 $36,857 $46,502 -

Southern CA 44 36 0 $33,764 $35,810 $33,709 $47,910 3.9%

All Clinics 95 65 1 $37,278 $42,640 $35,291 $49,331 3.5%

82

ADMINISTRATIVE NON-CLINICAL POSITIONS

83


Administrative Assistant

Performs administrative and office support activities for multiple supervisors. Duties may include fielding telephone calls, receiving and directing visitors and word processing. Extensive software skills are required, as well as Internet research abilities and strong communication skills.

# of Clinics

# of Employees

# of Vacancies

Average Base

Salary

Median Salary

Salary Range Min.

Salary Range Max.

Average %

Increase


1 to 25 9 4 0 $25,480 $24,960 $29,120 $29,120 3.0%

26 to 50 15 6 1 $28,942 $29,000 $25,637 $33,804 3.8%

51 to 100 13 9 1 $29,886 $27,040 $27,417 $35,064 3.0%

101 to 200 24 76 3 $38,828 $36,720 $28,844 $43,237 2.8%

More than 200 34 184 1 $40,747 $37,307 $34,221 $49,617 3.2%

Operating Budget

Less than $2M 4 2 0 $24,560 $24,560 $29,120 $29,120 3.0%

$2M to $5M 19 6 1 $27,362 $27,040 $23,896 $31,986 3.3%

$5M to$10M 12 9 1 $30,191 $29,000 $29,114 $36,862 4.0%

$10M to $20M 22 67 2 $38,797 $36,421 $31,253 $45,173 2.8%

Over $20M 38 195 2 $40,510 $36,809 $32,333 $47,280 3.2%


Bay Area, CA 21 69 2 $39,899 $41,160 $33,166 $48,795 2.7%

Central CA 9 10 0 $35,639 $35,061 $31,457 $41,811 2.1%

Northern CA 21 20 1 $38,028 $30,160 $25,892 $35,155 5.0%

Southern CA 44 180 3 $39,341 $33,675 $32,318 $47,496 3.3%

All Clinics 95 279 6 $39,236 $34,708 $31,397 $44,956 3.1%

84


Billing Specialist/ Collector

Responsible for collecting, posting and managing account payments. Responsible for submitting claims and following up with insurance companies. Provides customer service regarding collection issues, process customer refunds, process and review account adjustments, resolve client discrepancies and short payments. Responsible for monitoring and maintaining assigned accounts- Customer calls, account adjustments, small balance write off, customer reconciliations and processing credit memos.

# of Clinics

# of Employees

# of Vacancies

Average Base

Salary

Median Salary

Salary Range Min.

Salary Range Max.

Average %

Increase


1 to 25 9 4 0 $30,198 $30,000 - - 4.0%

26 to 50 15 14 0 $35,661 $35,146 $31,497 $40,255 3.6%

51 to 100 13 22 3 $31,533 $33,280 $27,510 $36,103 3.0%

101 to 200 24 105 1 $34,932 $39,520 $29,892 $43,979 2.8%

More than 200 33 405 1 $36,109 $36,113 $29,869 $42,424 3.7%

Operating Budget

Less than $2M 4 1 0 $24,960 $24,960 $24,960 $33,448 -

$2M to $5M 19 15 0 $35,520 $39,291 $33,675 $42,524 3.4%

$5M to$10M 12 24 3 $31,482 $32,140 $27,510 $36,103 3.4%

$10M to $20M 22 74 1 $35,543 $34,871 $26,738 $41,188 2.7%

Over $20M 37 436 1 $35,889 $36,733 $30,722 $43,522 3.7%


Bay Area, CA 21 108 0 $42,207 $41,444 $33,055 $49,556 3.4%

Central CA 9 66 0 $31,718 $32,640 $28,538 $39,241 2.8%

Northern CA 21 86 2 $33,252 $32,162 $28,442 $39,890 4.0%

Southern CA 43 290 3 $35,305 $35,559 $29,243 $40,023 3.3%

All Clinics 94 550 5 $35,578 $35,900 $29,749 $41,921 3.4%

85


Controller

Under the direction of the Chief Financial Officer, the Controller is responsible for independently coordinating the corporate financial procedures in conformance with the Generally Accepted Accounting Principles and practices. Responsible for the oversight and performance of all accounting functions. Ensures the corporate financial accounting is efficient and effective. Controller provides oversight to the corporate accounting department that includes contract billing, payroll, accounts payables, financial statements, and cash controls.

# of Clinics

# of Employees

# of Vacancies

Average Base

Salary

Median Salary

Salary Range Min.

Salary Range Max.

Average %

Increase


1 to 25 9 0 - - - - - -

26 to 50 15 2 0 $75,166 $75,166 $51,339 $72,697 7.0%

51 to 100 13 2 0 $84,375 $84,375 $64,437 $94,151 10.0%

101 to 200 24 9 0 $96,164 $90,000 $78,042 $115,576 5.2%

More than 200 34 23 1 $104,330 $97,506 $85,854 $123,288 4.0%

Operating Budget

Less than $2M 4 0 0 - - - - -

$2M to $5M 19 2 0 $75,166 $75,166 $51,339 $72,697 7.0%

$5M to$10M 12 2 0 $84,375 $84,375 $64,437 $94,151 10.0%

$10M to $20M 22 5 0 $82,898 $85,000 $67,417 $106,226 4.5%

Over $20M 38 27 1 $105,794 $102,286 $86,503 $122,947 4.4%


Bay Area, CA 21 8 1 $95,718 $90,012 $78,500 $105,000 8.5%

Central CA 9 3 0 $80,289 $80,289 $73,642 $94,144 3.0%

Northern CA 21 7 0 $82,243 $88,000 $65,128 $87,159 7.5%

Southern CA 44 18 0 $110,033 $104,562 $89,271 $142,942 4.1%

All Clinics 95 36 1 $98,964 $90,657 $79,316 $115,098 5.0%

86


Data Analyst

Responsible for performing and interpreting statistical analysis on numerous clinical data sets, and also responsible for database management.

# of Clinics

# of Employees

# of Vacancies

Average Base

Salary

Median Salary

Salary Range Min.

Salary Range Max.

Average %

Increase


1 to 25 9 2 0 $45,760 $45,760 - - 3.0%

26 to 50 15 2 1 $41,500 $41,500 $37,312 $63,884 3.0%

51 to 100 13 3 1 $42,820 $42,453 $42,161 $55,456 -

101 to 200 24 13 1 $62,578 $67,032 $54,376 $77,611 2.3%

More than 200 34 20 3 $60,810 $56,000 $65,587 $88,015 3.3%

Operating Budget

Less than $2M 4 0 0 - - - - -

$2M to $5M 19 4 0 $43,630 $45,760 $35,103 $73,375 3.0%

$5M to$10M 12 2 1 $39,229 $39,229 $38,328 $50,560 -

$10M to $20M 22 8 1 $54,945 $55,161 $52,092 $73,783 2.4%

Over $20M 38 26 4 $63,624 $62,359 $60,304 $82,209 3.1%


Bay Area, CA 21 17 3 $57,199 $60,439 $58,480 $87,288 2.0%

Central CA 9 3 1 - - $37,083 $48,252 -

Northern CA 21 5 0 $57,402 $54,000 $39,712 $58,690 -

Southern CA 44 15 2 $59,174 $54,553 $60,893 $82,642 3.3%

All Clinics 95 40 6 $57,961 $56,160 $54,181 $75,861 2.8%

87


EHR Support Specialist

Provides day-to-day operation and maintenance of the electronic health records system. Maintains ongoing operations through system updates, reports processing, managing help line, maintaining security, and providing overall support to end users. Provides instruction for end users to ensure effective utilization of the program.

# of Clinics

# of Employees

# of Vacancies

Average Base

Salary

Median Salary

Salary Range Min.

Salary Range Max.

Average %

Increase


1 to 25 9 0 - - - - - -

26 to 50 15 1 0 $37,856 $37,856 - - 4.0%

51 to 100 13 2 0 $31,637 $31,637 $22,922 $25,093 3.0%

101 to 200 24 13 0 $53,649 $56,326 $42,415 $56,310 2.2%

More than 200 34 51 0 $48,675 $47,819 $48,121 $73,020 4.0%

Operating Budget

Less than $2M 4 0 0 - - - - -

$2M to $5M 19 1 0 $37,856 $37,856 - - 4.0%

$5M to$10M 12 3 - $40,505 $39,146 $37,461 $43,747 3.0%

$10M to $20M 22 14 0 $55,272 $58,163 $44,272 $61,244 2.2%

Over $20M 38 49 0 $47,923 $45,011 $46,915 $71,665 4.2%


Bay Area, CA 21 15 0 $48,274 $48,950 $42,812 $61,358 2.7%

Central CA 9 5 0 $48,977 $45,011 $48,000 $64,320 3.2%

Northern CA 21 17 0 $42,311 $44,710 $38,026 $50,713 4.0%

Southern CA 44 30 0 $54,559 $56,326 $48,236 $74,332 3.4%

All Clinics 95 67 0 $49,087 $48,950 $45,289 $66,285 3.3%

88


Executive Assistant

Performs administrative duties for executive management. Responsibilities may include screening calls, making travel and meeting arrangements, preparing reports and financial data, training and supervising other support staff, and customer relations. Requires strong computer and Internet research skills, project coordination experience, and the ability to work well with all levels of internal management and staff, as well as outside clients and vendors.

# of Clinics

# of Employees

# of Vacancies

Average Base

Salary

Median Salary

Salary Range Min.

Salary Range Max.

Average %

Increase


1 to 25 9 2 - $15,000 $15,000 - - -

26 to 50 15 3 1 $48,735 $39,000 $40,019 $61,131 2.5%

51 to 100 13 8 0 $43,849 $47,840 $39,959 $51,544 -

101 to 200 24 23 0 $50,320 $50,000 $40,425 $57,543 3.2%

More than 200 34 63 0 $56,700 $56,160 $46,894 $66,240 2.7%

Operating Budget

Less than $2M 4 1 0 $15,000 $15,000 - - -

$2M to $5M 19 3 1 $38,189 $38,595 - - 2.0%

$5M to$10M 12 5 - $43,864 $43,680 $40,462 $53,007 -

$10M to $20M 22 22 0 $50,703 $51,011 $42,057 $59,667 3.1%

Over $20M 38 68 0 $55,884 $52,708 $45,232 $63,976 2.7%


Bay Area, CA 21 24 0 $48,697 $50,440 $46,904 $59,809 2.8%

Central CA 9 4 0 $57,706 $55,453 $47,327 $66,615 2.8%

Northern CA 21 10 1 $52,321 $46,840 $38,994 $50,834 5.0%

Southern CA 44 61 0 $54,375 $51,783 $43,365 $64,309 2.7%

All Clinics 95 99 1 $53,110 $51,040 $43,776 $61,681 2.8%

89


Front Desk Combination

Typically found in small operations. This position performs all patient contact services including: clerk typist, medical records, receptionist, appointment secretary, and answers phone for the clinic.

# of Clinics

# of Employees

# of Vacancies

Average Base

Salary

Median Salary

Salary Range Min.

Salary Range Max.

Average %


26 to 50 15 68 4 $26,882 $29,012 $23,788 $32,965 4.0%

51 to 100 13 102 2 $26,448 $25,373 $24,187 $32,574 3.8%

101 to 200 24 258 13 $28,014 $27,768 $24,933 $34,930 3.7%

More than 200 34 1,246 14 $28,984 $28,800 $25,576 $35,973 3.4%

Operating Budget

Less than $2M 4 6 0 $67,767 $39,520 $30,160 $33,697 3.0%

$2M to $5M 19 51 3 $26,231 $25,116 $23,105 $33,624 5.0%

$5M to$10M 12 86 2 $26,613 $25,373 $24,218 $32,796 4.1%

$10M to $20M 22 274 15 $27,172 $27,210 $24,592 $32,928 3.2%

Over $20M 38 1,269 14 $29,147 $28,908 $25,668 $36,697 3.8%


Bay Area, CA 21 206 2 $33,694 $33,675 $30,623 $40,882 2.7%

Central CA 9 272 5 $26,378 $25,867 $26,873 $34,801 3.1%

Northern CA 21 190 8 $29,308 $26,728 $24,143 $33,315 4.7%

Southern CA 44 1,018 19 $28,514 $27,275 $23,845 $33,922 4.2%

All Clinics 95 1,686 34 $28,720 $27,740 $25,181 $34,854 3.8%

90


Grant Writer

Researches available funding opportunities; organizes and maintains an annual plan/calendar for grants from foundations, corporations, and public funding entities; gathers data and statistics for grant applications and reports; writes letters of inquiry/intent and grant proposals; prepares status reports required by funders.

# of Clinics

# of Employees

# of Vacancies

Average Base

Salary

Median Salary

Salary Range Min.

Salary Range Max.

Average %

Increase


1 to 25 9 1 0 $47,840 $47,840 - - -

26 to 50 15 3 1 $91,392 $73,422 $63,803 $89,120 2.3%

51 to 100 13 4 1 $55,194 $53,502 $45,997 $57,117 3.0%

101 to 200 24 11 4 $57,068 $59,900 $57,414 $73,009 2.3%

More than 200 34 25 4 $73,370 $68,338 $51,174 $74,660 2.6%

Operating Budget

Less than $2M 4 0 0 - - - - -

$2M to $5M 19 3 1 $64,895 $41,766 $71,576 $90,000 2.0%

$5M to$10M 12 4 1 $55,194 $53,502 $45,997 $57,117 3.0%

$10M to $20M 22 11 4 $63,438 $59,900 $50,729 $67,784 2.5%

Over $20M 38 26 4 $73,209 $70,000 $53,717 $78,190 2.6%


Bay Area, CA 21 11 5 $59,374 $59,748 $55,407 $68,297 2.7%

Central CA 9 2 0 $81,512 $81,512 $48,256 $87,360 3.5%

Northern CA 21 4 0 $72,955 $66,828 $46,320 $55,330 5.0%

Southern CA 44 27 5 $69,754 $62,408 $55,085 $78,618 2.1%

All Clinics 95 44 10 $68,211 $61,100 $53,971 $74,662 2.5%

91


Health Education Coordinator

Responsible for determining the patient and staff education needs of the clinic, developing these identified needs into programs, and implementing and evaluating these programs.

# of Clinics

# of Employees

# of Vacancies

Average Base

Salary

Median Salary

Salary Range Min.

Salary Range Max.

Average %

Increase


1 to 25 9 0 - - - - - -

26 to 50 15 6 1 $37,354 $37,960 $35,147 $46,901 3.5%

51 to 100 13 6 0 $36,823 $36,982 $37,544 $41,101 -

101 to 200 24 29 0 $37,664 $37,500 $33,510 $46,642 2.7%

More than 200 34 95 6 $40,369 $47,670 $47,523 $69,787 3.7%

Operating Budget

Less than $2M 4 0 0 - - - - -

$2M to $5M 19 4 1 $35,090 $34,580 $30,916 $43,733 4.0%

$5M to$10M 12 6 - $36,823 $36,982 $37,544 $41,101 -

$10M to $20M 22 13 0 $38,948 $39,528 $38,220 $55,226 2.5%

Over $20M 38 113 6 $40,117 $45,849 $43,136 $62,039 3.7%


Bay Area, CA 21 29 0 $36,940 $44,635 $36,787 $52,734 2.7%

Central CA 9 6 0 $52,659 $52,000 $53,925 $69,201 3.0%

Northern CA 21 11 0 $39,866 $38,740 $32,037 $44,931 5.0%

Southern CA 44 90 7 $39,745 $39,528 $40,422 $60,432 3.4%

All Clinics 95 136 7 $39,658 $40,582 $40,659 $58,027 3.3%

92


Human Resources Generalist

The HR Generalist manages the administration of the human resources policies, procedures and programs. The HR Generalist carries out responsibilities in the following functional areas: Human Resource Information Systems, employee relations, training and development, compensation, organizational development, and employment.

# of Clinics

# of Employees

# of Vacancies

Average Base

Salary

Median Salary

Salary Range Min.

Salary Range Max.

Average %

Increase


1 to 25 9 0 - - - - - -

26 to 50 15 2 0 $34,320 $34,320 $27,040 $46,950 3.0%

51 to 100 13 3 0 $42,508 $40,165 $29,103 $42,200 8.2%

101 to 200 24 18 1 $42,048 $40,000 $38,529 $57,540 3.8%

More than 200 34 56 3 $57,751 $59,014 $45,959 $64,447 2.9%

Operating Budget

Less than $2M 4 0 0 - - - - -

$2M to $5M 19 1 - $33,280 $33,280 $22,880 $45,000 -

$5M to$10M 12 2 0 $37,762 $37,762 $29,103 $42,200 8.2%

$10M to $20M 22 14 1 $41,780 $39,370 $40,784 $56,981 3.5%

Over $20M 38 62 3 $56,499 $56,700 $44,079 $63,442 3.0%


Bay Area, CA 21 18 0 $52,668 $53,300 $38,857 $54,240 4.2%

Central CA 9 6 1 $50,680 $50,180 $38,801 $56,882 3.0%

Northern CA 21 7 1 $49,830 $49,586 $40,509 $56,256 7.1%

Southern CA 44 48 2 $53,204 $47,008 $43,578 $63,418 2.6%

All Clinics 95 79 4 $52,544 $51,090 $42,007 $60,536 3.6%

93


Information Systems Technician

Information Systems (IS) support and maintenance for all departments. Provide end-user helpdesk support. Assists in maintaining computer systems; installs and supports software/hardware applications and peripheral equipment; troubleshoots and resolves computer operating, software/hardware problems and provides technical support as requested; updates software for users as released by vendor.

# of Clinics

# of Employees

# of Vacancies

Average Base

Salary

Median Salary

Salary Range Min.

Salary Range Max.

Average %


1 to 25 9 0 - - - - - -

26 to 50 15 2 0 $32,448 $32,448 $34,617 $43,573 3.0%

51 to 100 13 4 1 $44,496 $46,871 $41,106 $50,817 -

101 to 200 24 25 1 $41,426 $43,680 $36,223 $51,191 3.2%

More than 200 34 96 2 $48,687 $43,314 $45,188 $62,800 4.0%

Operating Budget

Less than $2M 4 0 0 - - - - -

$2M to $5M 19 1 - $33,696 $33,696 $38,034 $49,706 -

$5M to$10M 12 5 1 $38,300 $40,071 $38,497 $47,745 -

$10M to $20M 22 23 1 $42,440 $44,574 $39,672 $55,052 2.8%

Over $20M 38 98 2 $48,279 $42,858 $43,428 $60,660 4.2%


Bay Area, CA 21 28 3 $48,142 $47,622 $42,771 $58,238 3.8%

Central CA 9 14 0 $40,636 $40,255 $34,798 $47,098 3.0%

Northern CA 21 17 0 $41,213 $41,429 $37,191 $48,616 5.0%

Southern CA 44 68 1 $49,011 $43,680 $44,612 $62,784 3.6%

All Clinics 95 127 4 $46,530 $43,680 $41,929 $57,791 3.6%

94


Maintenance Staff

Under close supervision, is responsible for performing routine building maintenance tasks including the performance of building construction, maintenance and remodeling tasks.

# of Clinics

# of Employees

# of Vacancies

Average Base

Salary

Median Salary

Salary Range Min.

Salary Range Max.

Average %


1 to 25 9 1 - $24,960 $24,960 - - -

26 to 50 15 7 0 $29,703 $27,040 $23,250 $28,937 4.0%

51 to 100 13 15 0 $24,322 $24,204 $23,423 $31,422 3.0%

101 to 200 24 73 1 $35,423 $32,000 $31,021 $45,413 3.8%

More than 200 34 221 2 $28,806 $31,201 $29,018 $40,084 3.1%

Operating Budget

Less than $2M 4 2 0 $22,880 $22,880 $20,800 $27,874 -

$2M to $5M 19 6 0 $31,484 $31,295 $25,700 $30,000 4.0%

$5M to$10M 12 16 0 $25,207 $24,754 $25,394 $33,967 3.0%

$10M to $20M 22 47 0 $36,479 $30,659 $30,156 $45,268 3.5%

Over $20M 38 246 3 $29,043 $31,201 $29,445 $40,922 3.3%


Bay Area, CA 21 45 2 $33,276 $35,549 $36,345 $52,836 2.6%

Central CA 9 14 0 $32,386 $32,435 $28,237 $37,993 2.8%

Northern CA 21 47 0 $34,698 $30,882 $27,187 $36,256 4.0%

Southern CA 44 211 1 $27,739 $28,248 $26,482 $37,591 3.8%

All Clinics 95 317 3 $29,826 $30,756 $28,771 $40,486 3.4%

95


Medical Records Technician

Files charts returned to records room and sends out charts on request. Maintains records room and EHR record entry and review.

# of Clinics

# of Employees

# of Vacancies

Average Base

Salary

Median Salary

Salary Range Min.

Salary Range Max.

Average %


1 to 25 9 0 - - - - - -

26 to 50 15 17 0 $26,248 $24,941 $22,899 $31,965 2.7%

51 to 100 13 14 2 $32,717 $28,507 $27,839 $35,412 5.5%

101 to 200 24 80 1 $28,933 $27,206 $26,659 $36,565 2.5%

More than 200 34 428 4 $27,782 $29,683 $25,761 $37,954 3.3%

Operating Budget

Less than $2M 4 1 0 $20,800 $20,800 $20,800 $27,874 -

$2M to $5M 19 9 0 $28,923 $28,026 $25,018 $36,447 3.0%

$5M to$10M 12 12 1 $28,714 $28,080 $26,936 $34,441 5.5%

$10M to $20M 22 77 2 $28,489 $27,409 $25,863 $34,745 2.1%

Over $20M 38 440 4 $27,954 $30,349 $26,376 $38,666 3.6%


Bay Area, CA 21 82 0 $34,688 $33,733 $31,153 $42,413 2.6%

Central CA 9 70 0 $27,623 $26,146 $23,807 $33,038 2.6%

Northern CA 21 83 1 $28,675 $28,289 $24,709 $33,278 6.2%

Southern CA 44 304 6 $26,484 $26,634 $25,077 $36,714 3.1%

All Clinics 95 539 7 $28,068 $28,289 $26,131 $36,733 3.2%

96


Outreach and Enrollment Specialist

Ensures that eligible patients are properly enrolled in government and privately-sponsored health insurance programs, thereby supporting patient health and wellness and maximizing reimbursement for provided care.

# of Clinics

# of Employees

# of Vacancies

Average Base

Salary

Median Salary

Salary Range Min.

Salary Range Max.

Average %

Increase


1 to 25 9 7 0 $32,929 $31,200 - - 0.0%

26 to 50 15 27 7 $32,105 $30,160 $26,411 $35,431 5.3%

51 to 100 13 22 0 $30,428 $32,635 $32,213 $35,325 3.0%

101 to 200 24 97 0 $34,181 $31,999 $28,921 $43,346 2.3%

More than 200 34 273 7 $37,626 $35,165 $31,640 $45,787 4.3%

Operating Budget

Less than $2M 4 0 0 - - - - -

$2M to $5M 19 30 6 $33,015 $31,200 $27,294 $37,009 4.9%

$5M to$10M 12 23 0 $28,846 $32,104 $29,093 $34,493 3.7%

$10M to $20M 22 81 1 $33,203 $31,480 $28,696 $39,238 2.1%

Over $20M 38 292 7 $37,857 $35,256 $31,673 $47,050 4.3%


Bay Area, CA 21 91 0 $38,790 $39,000 $33,167 $46,391 2.4%

Central CA 9 46 1 $31,100 $29,120 $26,544 $37,176 2.8%

Northern CA 21 38 1 $33,702 $34,882 $28,840 $40,430 6.0%

Southern CA 44 251 12 $35,888 $31,673 $30,313 $42,721 3.8%

All Clinics 95 426 14 $35,748 $32,770 $30,230 $42,553 3.6%

97


Patient Care Coordinator Coordinates with clinical staff to support patients to receive the comprehensive care and referrals essential to health and wellness. Responsible for case management of specialty and managed care medical referrals, and linkages to community-based partners and educational services.

# of Clinics

# of Employees

# of Vacancies

Average Base

Salary

Median Salary

Salary Range Min.

Salary Range Max.

Average %

Increase


1 to 25 9 0 - - - - - -

26 to 50 15 3 1 $30,387 $33,000 $22,880 $34,000 4.0%

51 to 100 13 12 0 $29,322 $29,496 $27,458 $34,735 5.0%

101 to 200 24 64 3 $37,653 $36,452 $33,156 $46,577 2.2%

More than 200 34 162 3 $44,255 $38,521 $37,170 $52,177 3.8%

Operating Budget

Less than $2M 4 0 0 - - - - -

$2M to $5M 19 2 1 $28,980 $28,980 $22,880 $34,000 3.5%

$5M to$10M 12 11 0 $30,195 $31,399 $28,077 $35,088 5.0%

$10M to $20M 22 25 1 $36,400 $36,452 $34,982 $44,231 2.1%

Over $20M 38 203 5 $42,948 $37,161 $35,373 $51,120 3.6%


Bay Area, CA 21 76 4 $35,828 $40,012 $42,403 $55,926 3.0%

Central CA 9 8 0 $46,102 $46,102 $35,484 $47,569 -

Northern CA 21 29 0 $32,355 $33,479 $29,516 $39,302 5.0%

Southern CA 44 128 3 $46,777 $35,276 $33,159 $48,242 3.1%

All Clinics 95 241 7 $41,518 $34,389 $34,013 $47,287 3.3%

98


Payroll Specialist Performs payroll accounting and administrative duties including setting up payroll account codes, processing payroll certifications, setting up voluntary deductions, processing and auditing payroll, auditing payroll reports, processing tax forms and resolving payroll issues.

# of Clinics

# of Employees

# of Vacancies

Average Base

Salary

Median Salary

Salary Range Min.

Salary Range Max.

Average %

Increase


1 to 25 9 0 - - - - - -

26 to 50 15 3 1 $35,707 $35,360 $22,880 $36,000 4.0%

51 to 100 13 3 0 $32,323 $29,244 $24,927 $34,663 5.0%

101 to 200 24 16 0 $44,635 $43,056 $38,786 $52,390 2.7%

More than 200 34 37 1 $49,254 $49,070 $42,606 $60,269 3.4%

Operating Budget

Less than $2M 4 0 0 - - - - -

$2M to $5M 19 3 1 $35,707 $35,360 $22,880 $36,000 4.0%

$5M to$10M 12 2 0 $33,862 $33,862 $25,854 $38,002 5.0%

$10M to $20M 22 15 0 $42,213 $43,056 $36,959 $49,964 2.4%

Over $20M 38 39 1 $49,404 $50,300 $42,147 $59,440 3.5%


Bay Area, CA 21 12 1 $50,782 $53,000 $47,832 $59,586 2.5%

Central CA 9 6 0 $46,205 $46,405 $38,496 $50,655 2.8%

Northern CA 21 6 0 $39,724 $34,982 $35,570 $48,922 5.0%

Southern CA 44 35 1 $45,698 $43,274 $38,654 $56,831 3.3%

All Clinics 95 59 2 $45,947 $45,000 $39,751 $55,547 3.3%

99


Referral Coordinator Provides day-to-day care coordination activities and referral follow-up. Conduct culturally appropriate Multi-Component Care Plans and update as needed on a quarterly basis. Provide case management, participate in case conferences and provide input related to care issues.

# of Clinics

# of Employees

# of Vacancies

Average Base

Salary

Median Salary

Salary Range Min.

Salary Range Max.

Average %

Increase


1 to 25 9 0 - - - - - -

26 to 50 15 16 0 $26,902 $27,165 $23,780 $32,157 2.5%

51 to 100 13 11 0 $31,069 $32,250 $31,084 $37,251 2.5%

101 to 200 24 61 2 $30,869 $33,436 $27,887 $38,501 2.9%

More than 200 34 233 3 $33,379 $31,567 $30,901 $42,038 3.8%

Operating Budget

Less than $2M 4 1 0 $20,800 $20,800 $20,800 $27,874 -

$2M to $5M 19 6 0 $28,900 $29,952 $24,680 $33,550 2.5%

$5M to$10M 12 9 0 $31,385 $35,360 $32,460 $38,109 2.5%

$10M to $20M 22 72 1 $30,034 $30,180 $26,553 $36,464 2.5%

Over $20M 38 233 4 $33,311 $31,567 $31,175 $42,321 4.1%


Bay Area, CA 21 31 3 $36,766 $33,935 $34,388 $45,400 2.7%

Central CA 9 14 0 $28,956 $30,652 $29,687 $39,538 2.5%

Northern CA 21 44 1 $30,987 $31,000 $28,268 $36,667 3.3%

Southern CA 44 232 1 $32,526 $31,000 $27,193 $36,815 3.6%

All Clinics 95 321 5 $32,509 $31,567 $29,183 $39,032 3.2%

100


Quality Coordinator Provides training, technical assistance, performance, and support services to the clinic. Creates, establishes, promotes, maintains and/or enhances Quality Improvement systems. Such activities include, but are not limited to, performing and providing training of clinic staff; promoting teamwork and team effectiveness; monitoring program effectiveness; assisting in preparation for accreditation surveys; assisting and performing audits and studies; and maintaining an effective outcome driven Quality Improvement Program.

# of Clinics

# of Employees

# of Vacancies

Average Base

Salary

Median Salary

Salary Range Min.

Salary Range Max.

Average %

Increase


1 to 25 9 0 - - - - - -

26 to 50 15 2 0 $60,300 $60,300 $48,000 $60,000 4.0%

51 to 100 13 1 0 $45,000 $45,000 $44,263 $64,181 -

101 to 200 24 7 2 $66,647 $65,000 $57,039 $85,824 2.4%

More than 200 34 25 0 $66,321 $60,226 $52,771 $76,979 2.5%

Operating Budget

Less than $2M 4 0 0 - - - - -

$2M to $5M 19 0 - - - - - -

$5M to$10M 12 2 0 $56,800 $56,800 $44,263 $64,181 5.0%

$10M to $20M 22 7 1 $68,727 $65,000 $54,026 $77,216 2.5%

Over $20M 38 26 1 $64,877 $57,113 $52,771 $76,979 2.5%


Bay Area, CA 21 8 0 $47,823 $41,000 $50,558 $65,804 2.5%

Central CA 9 4 0 $52,552 $52,368 $46,922 $62,115 3.0%

Northern CA 21 5 0 $58,048 $54,000 $38,024 $54,898 5.0%

Southern CA 44 18 2 $76,844 $70,533 $58,157 $88,896 2.5%

All Clinics 95 35 2 $65,249 $60,226 $52,455 $76,173 2.7%

102

APPENDICES

103

APPENDIX 1: COUNTY REGIONS County Regions for the 2014 Compensation and Benefits Survey

Northern California Counties Alpine Amador Butte Colusa Del Norte El Dorado Glenn Humboldt Lake Lassen Mendocino Modoc Nevada Placer Plumas Sacramento Shasta Sierra Siskiyou Sutter Tehama Trinity Yolo Yuba

Central California Counties Calaveras Fresno Inyo Kings Madera Mariposa Merced Mono Monterey San Benito San Joaquin Stanislaus Tulare Tuolumne

Bay Area Counties Alameda Contra Costa Marin Napa San Francisco San Mateo Santa Clara Santa Cruz Solano Sonoma

Southern California Counties Imperial Kern Los Angeles Orange Riverside San Bernardino San Diego San Luis Obispo Santa Barbara Ventura

104

APPENDIX 2: PARTICIPATING ORGANIZATIONS Alexander Valley Regional Medical Center

Golden Valley Health Centers Saban Community Clinic

Alliance Medical Center Greater Fresno Health Org., Inc. Sacramento Native American Health Clinic

AltaMed Harbor Community Clinic Salud Para La Gente

Asian Health Services Health and Life Organization, Inc. Samuel Dixon Family Health Centers, Inc.

Asian Pacific Health Care Venture, Inc.

Health For All San Ysidro Health Center

Avenal Community Health Center Herald Christian Health Center Santa Barbara Neighborhood Clinics

Axis Community Health Imperial Beach Health Center Santa Rosa Community Health Centers

Bartz‐Altadonna Community Health Center

Indian Health Center of Santa Clara Valley

Share Our Selves Community Health Center

Big Sur Health Center Indian Health Council Shasta Community Health Center

Borrego Community Health Foundation

Jewish Community Free Clinic Shingletown Medical Center, Inc.

Camarena Health Center JWCH Institute, Inc. Sierra Family Medical Clinic

Canby Family Practice Clinic Kheir Center South Bay Family Health Care

CARES La Clinica de La Raza South Central Family Health Center

ChapCare La Maestra Family Clinic St. John’s Well Child & Family Center

Chinatown Service Center LifeLong Medical Care T.H.E. Health and Wellness Centers

Clinica Monsenor Oscar A. Romero Los Angeles Christian Health Centers The Children's Clinic

Clinica Sierra Vista Los Angeles LGBT Center Tiburcio Vasquez Health Center

Clinicas de Salud del Pueblo, Inc. McCloud Healthcare Clinic Tulare Community Health Clinic

Clinicas Del Camino Real, Inc. Mendocino Coast Clinics UMMA COMMUNITY CLINIC

Coastal Health Alliance Mendocino Community Health Clinic United Health Centers

Communicare Health Center Mission City Community Network, Inc. Valley Community Clinic

Community Health Center of the Central Coast

Mission Neighborhood Health Center Venice Family Clinic

Community Health Clinic Ole Mountain Valleys Health Centers Vista Community Clinic

Community Health Systems, Inc. Native American Health Center, Inc. West County Health Centers, Inc.

Community Medical Centers., Inc. Neighborhood Healthcare Westside Family Health

Del Norte Clinics, Inc. Northeast Valley Health Corporation Wilmington Community Clinic

Dientes Community Dental Care Open Door Community Health Centers

Winters Healthcare Foundation

East Valley Community Health Center

Peach Tree Healthcare Women’s Community Clinic

Eisner Pediatric & Family Medical Center

Petaluma Health Center

El Dorado County Community Health Center

QueensCare Family Clinics

Family Health Care Center of Greater Los Angeles

Ravenswood Family Health Center

Family HealthCare Network Redwood Coast Medical Services, Inc.

Gardner Family Health Network Redwoods Rural Health Center

106

APPENDIX 3: 2014 SURVEY QUESTIONNAIRE

CPCA Compensation and Benefits Survey 2014

Questions? Contact Disha Zaidi at 530-400-4428 or [email protected] Organization/Institution Name

Address

City

County

State

Zip

Please provide the following information about yourself:

First Name

Last Name

Title

Phone

Fax

E-mail

Clinic Information

What is your annual operating Budget (in US $)

How many FTEs does your clinic employ?

Annual encounters as per your OSHPD Annual Utilization Report (AUR)?

How many clinic sites does your corporation have?

How many J1 Visa Physicians do you have on staff?

How many National Health Service Corps providers do you have on staff?

How many Medical Doctors (MDs) do you have on staff?

How many doctor of Doctor of Osteopath (DOs) do you have on staff?

Community Health Workers

Do you have CHW/Promoteras? Yes/No

How are they recruited? Drop down menu with: Community Outreach, Current or former patients, job postings, and Other (with box for comments)

What work are they doing? Comment box

Are they paid? Yes/No

107

Which staff make up your executive team? Check all that apply

(1) C-Suite Team

Executive Director/CEO

Chief Financial Officer (CFO)

Chief Information Officer/Information Systems Director (CIO)

Chief Medical Officer (CMO)

Director of Operations/Assistant Administrator /Chief of Operations (COO)


Other C-Suite Position

(2) Management Positions




Dental Director

Pharmacy Director

Behavioral Health Director/Manager

Other Management Position

Medical Director

(3) Mid-Level Management Positions

Billing/Financial Services Manager

Facility Manager

Front Line Supervisor

General Accounting Manager

Information Systems Manager/Network Administrator

Purchasing/Materials Manager

Other

Geographic Information

Consortium Choose from drop down menu

Consortium (2nd if applicable) Choose from drop down menu

Is your main clinic site considered urban or rural or frontier? Pick from drop down menu for rural, urban, frontier

Are your other clinic sites considered urban or rural or frontier? Pick from drop down menu for rural, urban, frontier

How many years has your clinic been in operation?

Are your employees unionized? Yes/ No (drop down menu)

108

Do you give CPCA permission to share your information with your regional consortia organization? Yes/No

COMPENSATION DATA

Job Code

# of employees

Annual Base

Salary

Formal Range Min.

Formal Range Max.

Most Recent Salary Increase

% Current

Vacancies Comments

C-Suite Positions

Executive Director/CEO 1

Chief Financial Officer (CFO) 2

Chief Information Officer(CIO)/Information Systems Director

3

Chief Medical Officer (CMO) 4

Dir of Ops /Asst Administrator /Chief of Ops (COO)

5

Chief Human Resources Officer (CHRO) 6

Executive Positions

Behavioral Health Director/Manager 7

Clinic Manager/Department Manager 8

Dental Director 9

Development Director 10

Director of Nursing Services 11

Human Resources Director/Manager 12

Medical Director 13

Pharmacy Director/Pharmacist 14

Mid-Level Management Positions

Billing/Financial Services Manager 15

Facility Manager 16

Front Line Supervisor 17

General Accounting Manager 18

Information Systems Manager/Network Administrator

19

Purchasing Specialist/Materials Manager 20

Clinical Staff Positions

Case Manager 21

109

Comprehensive Perinatal Services Worker (CPSW) 22

Dental Assistant 23

Dental Hygienist 24

Dentist 25

Family Practice with OB 26

Family Practice without OB 27

Internal Medicine 28

Licensed Clinical Psychologist (Ph.D.) 29

Licensed Clinical Social Worker (LCSW) 30

Licensed MFT 31

Licensed Vocational Nurse, LVN 32

Marriage Family, and Child Counselor 33

Master Level Social Worker (MLSW) 34

Medical Assistant 35

Certified Nurse Midwife 36

Nurse Case Manager, LVN 37

Nurse Case Manager, RN 38

Nurse Practitioner 39

Ob/Gyn 40

Ophthalmologist 41

Optometrist 42

Pediatrician 43

Pharmacist 44

Pharmacy Technician 45

Physician Assistant 46

Psychiatrist 47

Podiatrist 48

Quality Coordinator 49

Radiology Technician 50

Registered Dental Assistant, RDA 51

Registered Dietician 52

Registered Nurse 53

Substance Abuse Counselor 54

Administrative Positions

110

Administrative Assistant 55

Billing specialist/Collector 56

Controller 57

Data Analyst 58

EHR Support Specialist 59

Executive Assistant 60

Front Desk Combination 61

Grant Writer 62

Health Education Coordinator 63

Human Resources Generalist 64

Information Systems Technician 65

Maintenance Staff 66

Medical Records Technician 67

Outreach and Enrollment Specialist 68

Patient Care Coordinator 69

Payroll Specialist 70

Referral Coordinator 71

Quality Coordinator 72

BENEFITS AND PERQUISITES

Executive Staff

(1) How many years has the employee been in their current position? Number of Years


Medical Director/CMO

Controller/CFO

Chief Information Officer/Information Systems Director

Director of Operations/Assistant Administrator /COO





Dental Director

111


Behavioral Health Manager

(2) How many years has the employee been employed at the clinic? Number of Years


Medical Director/CMO

Controller/CFO

Chief Information Officer/Information Systems Director

Director of Operations/Assistant Administrator /COO





Dental Director


Behavioral Health Manager

(3) Do you offer the following Executive Staff (see positions in Q.4) these benefits? Please use [x] marks for each position corresponding to the

Benefits category

Annual Physical

Automobile Allowance

Automobile Parking Fees/Transit Subsidy

Child Care Allowance

Adult Day Care Allowance

Club Membership Dues

Loans

Employee Assistance Program

Membership/Licensure Fees

Cellular Phone Allowance

Office Space Provided

Relocation Costs

Tuition/Training Reimbursement

Travel Expenses

Family-Friendly Benefits (job sharing, compressed workweek, other)

Employee Referral Bonus

112

(4) Do you have a contract with the following staff? If so, please note the number of months in the contract.

Executive Director/CEO Yes/No

Medical Director/CMO Yes/No

Controller/CFO Yes/No

Chief Information Officer/Information Systems Director Yes/No

Director of Operations/Assistant Administrator /COO Yes/No

Chief Human Resources Officer (CHRO) Yes/No

Director of Nursing Services Yes/No

Development Director Yes/No

Human Resources Director/Manager Yes/No

Dental Director Yes/No

Pharmacy Director Yes/No

Behavioral Health Manager Yes/No

(5) Are bonuses part of your Executive benefit package? If so, for which positions below?






Chief Human Resources Officer/ CHRO Yes/No





Pharmacy Director/Pharmacist Yes/No


(5a) If Yes, what is the Bonus Criteria?

Staff productivity Yes/No

Individual Productivity Yes/No

Customer Satisfaction Yes/No

Financial Performance Yes/No

(6) Is the individual allowed to receive any compensation from outside sources?

113






Chief Human Resources Officer/ CHRO Yes/No





Pharmacy Director/Pharmacist Yes/No


All Staff

(7) What type of pay Increases are provided by your organization?

Cost of Living only Yes/No

Merit Increases only Yes/No

Cost of Living and Merit Yes/No

Other

Planned % Increases Yes/No

(8) What type of benefits are provided by your organization?

Basic Healthcare Plan Yes/No

Prescription Drug Yes/No

Behavioral health plan Yes/No

Dental plan Yes/No

Vision plan Yes/No

Short-term disability Yes/No

Long-term disability Yes/No

Life insurance Yes/No

Malpractice FTCA Insurance Yes/No

114

Please list any other significant benefits

(8a) What are the top 3 things your organization does to retain staff? List option 1 List option 2 List option 3 (9) Do you offer the following types of healthcare plans?

Traditional Indemnity Yes/No

Health Maintenance Organization (HMO) Yes/No

Preferred Provider Organization (PPO) Yes/No

Point of Service (POS) Yes/No

Medical Savings Account Yes/No

Preventative Health or Wellness Program Yes/No

Please list any other plans offered

(10) Health Insurance Premiums

(10a) What was your most recent % increase for your health insurance premium

(10b) Does your clinic pay for a portion of the employee's family health benefits? Yes/No

If yes, do you contribute a percentage or dollar amount?

(10b (i) If "yes," what is the average % or dollar amount paid by the clinic

(10b (ii) Are you increasing the amount of share of cost your employees will be paying on the health insurance premiums? Yes/No

(10c) If "yes," by what % or dollar amount will this increase this fiscal year?

(11) Do you offer a section 125 "cafeteria plan"? Yes/No

If "yes", does it include the following?

Pre-tax health insurance premiums Yes/No

Pre-tax dependent care flexible spending accounts Yes/No

Pre-tax healthcare flexible spending accounts Yes/No

115

Multi-choice flexible plan Yes/No

Other

RETIREMENT AND DEFINED CONTRIBUTION PLANS

(12) Do you offer a qualified retirement plan?

(12a) If "yes", which of following are offered?

Defined benefit pension plan Yes/No

Defined contribution plans - Yes/No

Thrift/savings plan Yes/No

401(k) Yes/No

403(b) Yes/No

SEP Yes/No

(13) For 401(k) Plans -

Do you match employee contributions? Yes/No

If "yes" at what percentage?

Other Amount

Other terms

(14) For 403(b) Plans -

Do you match employee contributions? Yes/No

If "yes" at what percentage?

Other Amount

Other terms

(15) For Defined Benefit Plans -

Are final benefits based on a percentage of salary? Yes/No

If "Yes", what is the percentage? Yes/No

Are benefits offset by Social Security? Yes/No

Do benefits supplement Social Security in excess of Social Security wage base? Yes/No

Benefits are not integrated with Social Security Yes/No

Does the plan provide a pre-retirement death other than a quality spouse benefit? Yes/No

116

OTHER BENEFITS OFFERED

(16) Deferred Compensation Plan Yes/No

(17) Tax Deferred Annuity Yes/No

(18) Continuing Education Reimbursement Yes/No

(19) In-house discounts on services provided Yes/No

PAID LEAVE

(20) Please indicate the years of service required for the following vacation periods

1 week

2 weeks

3 weeks

4 weeks

5 weeks

(21) How many paid holidays are offered?

(22) How many sick days are offered?

(23) Do you combine vacation and sick leave?

(24) If "Yes", # of days offered -

(25) How many personal days are offered?

(26) What is your policy for maxed out vacation time Payout/ Loss of employee/ rollover/ other

RETENTION AND HIRING

(27) What are the top three hardest positions to fill? 3 boxes

(28) Based on budget constraints do you plan to have or have you laid off staff? Yes/No

(28a) If yes, which positions? (you can list up to three positions)

(29) Based on new projects, do you plan to hire new staff Yes/No

(29a) If yes, which positions? (you can list up to three positions)

(30) Do you have a written employee retention plan? Yes/No

(31) Do you use exit surveys or exit interviews Yes/No

(32) Do you have employee career ladders? Yes/No

(33) What are your methods for staff recruiting? (can choose more than one response) List of: Recruiter, Internet, Employer Referral, Career Fairs,

Other

(34) How much do you spend on recruiting? 0-5K or 5-20K or >20K

117

(35) How do you determine physician compensation? Straight Salary, Straight Salary plus Incentive; Compensation

per w/RVU; Graduated Compensation per w/RVU

SCHEDULES AND HOURS

(36) What is the average number of scheduled hours of patient time per week for the following positions? Specify Number

Medical Director

Dental Director

Family Practitioner no/OB

Family Practitioner w/OB

Internal Medicine Physician

Pediatrician

OB/GYN

Dentist

Dental Assistant

Dental Hygienist

Nurse Practitioner

Physician Assistant

LCSW

(37) What are the average number of on-call days per month for the following positions? Specify Number

Medical Director

Dental Director

Family Practitioner no/OB

Family Practitioner w/OB

Internal Medicine Physician

Pediatrician

OB/GYN

Dentist

Dental Assistant

Dental Hygienist

Nurse Practitioner

Physician Assistant

LCSW

118

(38) What % of time do you provide your Medical Director for administrative duties?

Frequently Asked Questions (FAQs) for the CPCA 2014 Compensation and Benefits Survey

(1) I forgot my login ID and/ or password. How can I retrieve it?

Use the 'forgot password' link on the Home page. Your login ID and password will be e-mailed to you.

(2) Do I provide information for specific community clinics or clinic corporations?

Clinic Corporations only.

(3) This survey is long and I am not able to finish it in one sitting. Can I come back to it and start where I left off?

Yes. You can save your work, and come back to finish the survey where you left off using your login ID and password.

(4) What date shall I report the data for?

Please remember to report all data effective September 1, 2014.

(5) Which positions shall I report salaries on?

Report salaries only for positions in your organization that are comparable to the job descriptions. If the position matches 70% of the survey position description, consider it a match for the purpose of the survey and report average salary information.

(6) If an employee performs work covered by two or more survey positions, which position shall I report for?

Report the salary of the one position that contains a 70% or more match with the job description.

(7) What should I report for # of employees?

Report the number of employees in that position in the clinic corporation.

(8) What should I report for Annual Base Salary if there are multiple employees working with the same job title?

If there is only one employee in the position, please report the employee’s annual base salary (do not include any bonuses).

If there are multiple employees in the position, please report the average annual base salary.

(9) What is 'Formal Range Minimum' and 'Formal Range Maximum'?

119

Some organizations have formal pay structures that identify specific pay grades and pay rates for each position.

The formal minimum salary range for each grade level is typically the starting salary.

The maximum salary range would be the maximum salary that the grade level would pay for the position.

If you do not have a formal salary range, leave these columns blank.

(10) Should I include data for part-time employees?

The survey is focused on full-time annual salaries. You may include annualized salaries for part-time employees if their data does not distort the overall average. Please use your best judgment when including part-time employees.

(11) What is Most Recent Salary Increase % ?

Report the most recent annual salary increase granted for the position.

(12) How do I answer 'Benefits' related questions?

Most questions in the 'Benefits' section have drop down menus. Click on the arrow to display the pull down menu and choose the appropriate answer.

(13) When will the Salary Survey be available for use?

The 2014 Salary Survey will be officially released in February 2015.

(14) How much does the Salary Survey cost?

The cost structure of the Salary survey is as follows:

Salary Survey participants/ respondents: FREE

Non-participant CPCA members: $150

Non-participant non-CPCA members: $300

(15) What is the individualized Salary Survey Report?

The individualized Salary Survey report compares data from your clinic corporation with all other respondents across California State.

(16) How do I get a copy of the Salary Survey from previous years?

Go to the CPCA website at www.cpca.org or call Jeanita Harris at the CPCA offices at 916-440-8170.

(17) What years in the Salary Survey available for?

2004 onwards.

http://www.cpca.org/

120

(18) If I have special data requests, or questions relating to the 2014 CPCA Salary Survey, who should I contact?

Contact Disha Zaidi at Episteme International by phone at 530-400-4428 or by e-mail at [email protected].

california primary care - ccuihccuih.org/wp-content/uploads/2015/06/cpca-salary-survey-2014.pdf ·...

Documents