Voice-over-Internet-Protocol (VoIP) is a technology that allows its users to make telephone calls

using the internet rather than the conventional analog phone system. Considering the revolutionary

business benefits and cost savings of VoIP, it’s surprising that companies in Thailand are only now

making the switch to VoIP in large numbers. Compared to cumbersome & expensive

traditional PBX or on-premise IP PBX, the many advantages of a hosted VoIP

solution generate immediate and measurable business value:

Feature-rich powerful call management

features in abundance

Cheapest call rates domestic & international

Free calls between branches &

extensions

Highly scalable easily grow your business &

connect new users and offices

Mobility use your phone & number

anywhere with an internet connection

Crystal clear HD call quality

Set-up quick and easy

Managed service no capital investment, infrastructure, wiring, upgrade hassles or

in-house expertise required.

Organic telephony integration with CRM,

Email and Calendar

Customer experience Productivity

Cost savings

Brand image

Enterprise grade security firewalled, encrypted,

hosted in a Bangkok data center

Infinity IT Success offers all necessary services to bring your

telephony online. All you need is a modern broadband connection.With

CallControl, our managed Telephony-as-a-Service (TaaS) solution, we ensure

you hit the ground running with VoiP that delivers return-on-investment (ROI)

in record time.

Formerly SoftControl.Net Ltd.

Big call features, for full control of the customer experienceWith CallControl, the list of powerful internet phone features is long. Most can be packaged to suit your business’s specific needs. Many even come free with the service package. The following are just some of the richand sophisticated features that will make telephone calls with your enterprise such a powerful experience:

About Infinity IT Success

For more than two decades we have helped global companies

in Thailand and worldwide focus on growing their business.

Our know-how and expertise as an IT partner & network

support specialist is aimed exclusively at giving customers the

freedom to get on with business – a vision which we call

IT Peace of Mind.

Now even small businesses can enjoy big company call features, for example

Dedicated Thai DID number(s) We help you secure one or several of your own dedicated Thai DID numbers, e.g. 02-xxx-xxxx for Bangkok Unlimited number of users Set up an unlimited number of extensions, depending on the size of your organizationRing groups Set up groups of phones to ring when an incoming call arrivesConference calls Conduct conference calls with parties inside and outside the officeCaller ID Display see who is calling you on the LCD displayHold calls Play music to callers while they are on holdTime-based call handling Set different voicemail or forwarding behaviors based on whether your business is opened or closed Voicemail sent by email Get notified when someone leaves a voicemail. Play the voicemail recording attachment from within your email inboxVirtual receptionist (IVR) Have a professional greeting message when receiving calls, prompting the caller to select a department or extensionCall forwarding Forward calls to another extensionManager call reporting Access comprehensive reports of calls. View and analyze call statistics by employeeFollow me Ring each of your phones until one is answeredCall whispering coach staff on a call without the caller hearingCall barging Take over calls from another userCall recording Record certain or all calls your business makesApplication integration Discover BizControl – organically integrated VoIP, CRM, email and calendar….and many more.

Over the years we have complemented our core expertise in

network support, business continuity and custom software

development with those critical IT services & tools that let our

customers really get on with business:

Hosted Enterprise VoIP organically integrated with email,

calendar & CRM

HR & Learning Management

Document Management

Web development & SEO

...truly offering a one-stop-shop for our customers’ IT needs.

9th Floor, BB Building #3906-754Sukhumvit 21 (Asoke Rd)

Bangkok 10110Thailand

: +66 2 105 4068 : +66 2 664 2306

E: info@softcontrol.netW: www.softcontrol.net

Contact Us

FT