Calming  Technology  (淡定技术)

Calm  

Calm   Stress  

Eustress  (“Good  stress”)  

Distress(“Un-­‐adap?ve  stress”)  

Affect  mental,  cogni?ve,  physiological  health      

Distress(“Un-­‐adap?ve  stress”)  

Overwhelmed    Frustrated  Distracted  Uncertain  

Fear  

Stressors   Out  of  control  

Overwhelmed    Frustrated  Distracted  Uncertain  

Fear  

Stressors   Out  of  control

Overwhelmed    Frustrated  Distracted  Uncertain  

Fear  

Stressors   Out  of  control

personality previous  experience coping  mechanism

Overwhelmed    Frustrated  Distracted  Uncertain  

Fear  

Stressors   Out  of  control

personality previous  experience coping  mechanism

Calmer

Produc?vity,  Crea?vity,  etc.  

Technology

Technology Calm    Health

Produc?vity,  Crea?vity,  etc.  

Design  specifically  for  calm  &  health  (Calm  as  a  service)

Calm  integra?on

Calm  integra?on

Use  as  liNle  user  aNen?on  as  possible  and  present  the  best  available  resource  for  the  user  to  accomplish  intended  task

To  reduce  …

Overwhelmed    Frustrated  Distracted  Uncertain  

Fear  

Calm  design  heuris?cs  (not  very  different)

"The  stressor  I’m  addressing  is  _____<experience>______  for  ____<who>______.  The  calmer  is  __<experience>______,  which  they  will  experience  ___<applica?on  experience>________."

Calm  design  heuris?cs  (not  very  different)

Calm  design  heuris?cs  (not  very  different)

Product Interac?vity Visual

OMM  WRITER

Fleksy

SONG  MARK

Caveat:  limited  scope  +  user  biases

User  centered  ?

What  about  distrac?on?

Very  similar  to  general  user  design  process  but  with  a  different  lens

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