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Cambodian Red Cross Cambodian Red Cross Mapping Asia Pacific Zone “Social Media Learning Exchange” 24-26 November 2015

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IT INFRASTRUCTURE On-Line Systems e.g. HR, Finance, etc…Yes / HR PMIS, CBMAP Project Number of servers3 Units, File server Mail serves and Finance Number of computersApproximate 100 PCs and 20 Laptops. Computers networked together to share printers, etc…Yes Internet Bandwidth / Speed4 Mb Number of locations / branches / offices1 NHQ and 25 branches Number of locations / branches / offices networked togetherYes Use of satellite phonesNo Use of radio HF / VHF / UHF (walkie-talkie)Yes ( VHF at NHQ, In-home) Capacity Mapping (cont.) CRC

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Page 1: Cambodian Red Cross Cambodian Red Cross Mapping Asia Pacific Zone “Social Media Learning Exchange” 24-26 November 2015

Cambodian Red Cross

Cambodian Red Cross Mapping

Asia Pacific Zone “Social Media Learning Exchange” 24-26 November 2015

Page 2: Cambodian Red Cross Cambodian Red Cross Mapping Asia Pacific Zone “Social Media Learning Exchange” 24-26 November 2015

IT HUMAN RESOURCE

Number of staffs performing IT work 5 people

Number of volunteers performing IT work No

Number of External parties / providers / support companies performing IT work e.g. helpdesk

3 Company, support to project

IT PRESENCE (Does the NS have the following)

Email system Yes

Website www.redcross.org.kh

Blogs No (Planned)

Facebook Yes

Twitter No (Planned for CRC)

Wikipedia Yes (But not CRC uploaded and need to be updated)

Capacity Mapping CRC

Page 3: Cambodian Red Cross Cambodian Red Cross Mapping Asia Pacific Zone “Social Media Learning Exchange” 24-26 November 2015

IT INFRASTRUCTURE

On-Line Systems e.g. HR, Finance, etc… Yes / HR PMIS , CBMAP Project

Number of servers 3 Units, File serverMail serves and Finance

Number of computers Approximate 100 PCs and 20 Laptops.

Computers networked together to share printers, etc… Yes

Internet Bandwidth / Speed 4 Mb

Number of locations / branches / offices 1 NHQ and 25 branches

Number of locations / branches / offices networked together Yes

Use of satellite phones No

Use of radio HF / VHF / UHF (walkie-talkie) Yes ( VHF at NHQ, In-home)

Capacity Mapping (cont.) CRC

Page 4: Cambodian Red Cross Cambodian Red Cross Mapping Asia Pacific Zone “Social Media Learning Exchange” 24-26 November 2015

HP PC Servers 1.Mail Server and Internet provider (ISA)2.Database and Financial3.File server (DHCP)

Rack Box file shearing and internet shearing

Capacity Mapping (cont.) CRC

Page 5: Cambodian Red Cross Cambodian Red Cross Mapping Asia Pacific Zone “Social Media Learning Exchange” 24-26 November 2015

Government PAIS / NII Project1.Optic Cable Internet Provider 2.Hotline Phone Call

Capacity Mapping (cont.) CRC

Page 6: Cambodian Red Cross Cambodian Red Cross Mapping Asia Pacific Zone “Social Media Learning Exchange” 24-26 November 2015

SOFTWARE

Microsoft Windows Version XP / Vista / 7

Microsoft Office Version XP / 2003 / 2007

Antivirus Norton/AVG (unlicensed), Kaspersky (licensed)

Open source operating system (if any) Version Red Hat / Linux Testing.

Application specific software HR PMIS, Finance ACCPC System, CBMAP Micro-finance, Inventory, Youth and Volunteer database )

IT Training

Number of staffs computer literate – able to use computer At least 110 peoples (NHQ)

Any Training required for software use / computer use Web Application, Facebook Network communication, WhatsApp and other Twitter, planned blogger.

Capacity Mapping (cont.) CRC

Page 7: Cambodian Red Cross Cambodian Red Cross Mapping Asia Pacific Zone “Social Media Learning Exchange” 24-26 November 2015

SoME Exchang’15 CRCSocial network and Communication

who or what is the title of the account? កាកបាទក្ហមកម្ពុជា-Cambodian Red Cross

How many followers do they have? 10,050 Likes

How often do they post? Daily post

Do many people comment on their posts or share their posts? some peoples

What do they well? what do you like about their page? Good background, humanitarian activities,

Do you think they could do better? Respond to comments and do more.

What do you think they are trying to achieve with their Facebook page?

Page 8: Cambodian Red Cross Cambodian Red Cross Mapping Asia Pacific Zone “Social Media Learning Exchange” 24-26 November 2015

SoME Exchang’15 CRC

Page 9: Cambodian Red Cross Cambodian Red Cross Mapping Asia Pacific Zone “Social Media Learning Exchange” 24-26 November 2015

SoME Exchang’15 (cont.) CRC

Page 10: Cambodian Red Cross Cambodian Red Cross Mapping Asia Pacific Zone “Social Media Learning Exchange” 24-26 November 2015

SoME Exchang’15 (cont.) CRC

WhatsApp

Page 11: Cambodian Red Cross Cambodian Red Cross Mapping Asia Pacific Zone “Social Media Learning Exchange” 24-26 November 2015

1. Internet connectivity limited and branch level (Limited bandwidth & speed)

2. IT support company is always late and we don’t have in-house person (in-home person can support to senior management computer and server machine)

3. Radio network always can’t communicate with the vehicles (Overall Mobile phone are available)

Top 9 SoME Issues CRC

Page 12: Cambodian Red Cross Cambodian Red Cross Mapping Asia Pacific Zone “Social Media Learning Exchange” 24-26 November 2015

6. Computers are always infected with viruses (not always – able to manage)

7. Can’t open documents sent by other people (different version of software application)

8. Can’t find good IT support ( we have own 5 IT Staff)

9. Branches not connected, rely on snail mail (bridge network are testing, between NHQ and branches)

Top 9 SoME Issues (Cont.) CRC

Page 13: Cambodian Red Cross Cambodian Red Cross Mapping Asia Pacific Zone “Social Media Learning Exchange” 24-26 November 2015

Thank youTerima Kasih

Or Kun

CAMBODIA RED CROSSCAMBODIA RED CROSS