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Camille Batiste, C.P.M.
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• Purpose of Indirect Sourcing
• Who are Internal Business Partners
• Procurement as a Service Organization
• Procurement Strategy = Business Strategy
• Benefits
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Executives Finance
Managers Administrators
End-Users
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Must establish TRUST – Truth
– Accountability
– Competence
– Commitment
– Partnership
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• Treat Business Partners as Customers
• Meet with representatives from all Functions with a stake in Procurement success
• Ask questions • Vision/Strategies
• Top priorities
• Key challenges
• Major Obstacles
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• Use business partner goals as key input to Procurement strategy
• Develop portfolio of initiatives to meet the needs of each Business Partner group
• Share responsibility and accountability for results
• Deliver the goods
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• Procurement goals should be a subset of the organization’s goals • Do they deliver bottom line value?
• Relevant metrics/scorecard/dashboard • Every metric should have impact outside Procurement
• Ask yourself, “Would the business pay more for an improvement in this metric?”
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• Engenders trust in the process
• Transparency to the Sourcing process
• Continuous feedback on supplier performance
• “United Front” to supply base
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• Share successes frequently
• Address problems immediately
• Share ideas
• Don’t be afraid to course correct
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• Business Success
• Minimizes conflict
• Automatic buy-in
• Smooth Transitions
• Support for the next (not so popular) initiative…
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• Internal Business Partner - any person or department impacted by supplier performance
• Treat Internal Business Partners like Customers
• Align Procurement strategy with Business Strategy
• Procurement Success is a key input to Business Performance
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Questions