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Review of CAN-SPAM Act and case law 5 years after passage.

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Page 1: Can Spam At 5
Page 2: Can Spam At 5

In the Beginning . . .

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There was California . . .

'We are saying that unsolicited e-mail cannot be sent and there are no loopholes cannot be sent and there are no loopholes . . . We don't differentiate between Disney and Viagra.

If you go out and rent a list of e-mail addresses, by definition you are not a legitimate business. You are the person we are trying to stop.”

Former California State Senator Kevin MurrayAuthor of SB 186

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84 Days Later

Controlling the

Assault of

N

Solicited

Pornography

And

MNon- Marketing Act

Public Law

108-187

Page 5: Can Spam At 5

CAN-SPAM Act of 2003

CAN-SPAM IS . . .

• An anti-fraud and disclosure statute

• Applies to an email where the “primary purpose” is commercial advertisement or

CAN-SPAM DOES NOT . . .

• “Can Spam” – except for wireless spam

• Include a “Do Not Email Registry”

• Impose an “ADV” advertisement or promotion of a product or service

• No volume requirement

• Impose an “ADV” labeling requirement

• Create a general private right of action

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CAN-SPAM Principal Requirements

From line must identify initiator

Subject line must not be deceptive. Adult Messages must provide notice.

UCE must be identified

as

Postal Address for AdvertiserRequires Working Opt-OutMechanism for Advertiser

as “advertisement”

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1. FTC Discretionary

Regs

2. CAN-SPAM

Plaintiffs

3. State Law &

Topics

3. State Law &

Preemption

4. Advertiser Liability

5. California

Amendments

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Regulatory Timeline

2004: FTC Final Rule on Adult LabelingFCC CAN-SPAM Rules

2005: FTC (1) Final Rule on Primary Purpose of Email; and (2) Proposed Discretionary Rules

2006:

2007:

2008: FTC Final Discretionary Rules

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Discretionary Regs

Definition of Valid Physical Address• Accurately registered P.O. Box allowed• Accurately registered P.O. Box allowed

Opt-Out Requests Conditions or Expiration• Cannot impose any conditions on opt-out requests

– (e.g, fee or provide information)• Abandons proposal to reduce processing time to 3 days• Rejects call for expiration period for opt-out requests

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Must Be a Sender Under CAN-SPAM

• Name must be in the “From” Line

Designated Sender Rule

CAN-SPAM

Cannot designate Non-Sender

Line

• Must be Responsible for CAN-SPAM compliance

• Dropped requirement that Designated Sender be in control of the content or the mailing list used

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CAN-SPAM Plaintiffs

• FTC

• State AGs

• Internet Access Service Provider (IASP)Provider (IASP)– Adversely Effected by Violation

• No Consumer Private Right of Action

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Is the IASP Remedy a Trojan Horse?

Hypertouch v. Kennedy-

Western University

• Small, free service can qualify.

• Concern that Hypertouch is a • Concern that Hypertouch is a professional plaintiff can only be addressed by Congress

• Opens door to litigation by anti-spam activists as faux-IASPs

Hypertouch and its principal have filed approx. 40 cases under CAN-SPAM and/or California law

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Is Gordon a Proper Plaintiff?

• Gordon v. Virtumundo

– Continued to use other people's e-mail addresses to collect spam . . . for generating lawsuit-fueled revenue

– No harm related to

• Bandwidth

• Hardware

• Internet connectivity, network integrity

• Overhead, staffing or equipment costs

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No!

• Not Plaintiff Congress had in mind – must demonstrate substantial harm

Followed in Cal Federal Court

ASIS Internet substantial harm

• Awards Defendant Attorneys’ Fees – suit “ill-motivated, unreasonable, and frivolous”

ASIS Internet Services v. OPTIN Global (N.D. Cal. 2008)

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Golf is boring. Let’s talk about spam.

Subliminal Message #2

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CAN-SPAM PREEMPTS ALL STATE

REGULATION OF EMAIL EXCEPT STATE

LAWS

• Regulating falsity or deception in email

• Not specific to email, including State trespass, contract, or tort law; or

• Other State laws to the extent that those laws relate to acts of fraud or computer crime

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• Misrepresentation must be material

• States cannot dictate form of from line – Cannot prohibit use of multiple domains.

– Not misleading to use non-corporate address where domain may be checked using “Who Is”

• State regulation must be based on traditional notions of fraud

• First Amendment requires that it not impinge non-commercial email

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Preemption’s Back Door?

• Utah/Michigan Child Registry Laws– Makes sending prohibited email a “computer crime”

– Free Speech Coalition, Inc. v. Shurtleff,Utah Federal Court refused to enjoin law finding it fell within exception for law finding it fell within exception for computer crime • DOJ filed brief supporting this position

• New Colorado Spam Law– Makes violation of CAN-SPAM a violation of state deceptive practices and computer fraud laws

– Is this a backdoor to creating private right of action under CAN-SPAM?

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Lessons from the Beehive State

Registry Income/Expense ($000)

$150 $133$100

Liability

$187

$0 $50 $100 $150 $200 $250 $300 $350 $400 $450

Income

Registry Fees Unspam Fees Law Enforcement Litigation Defense

Liabilities Exceed

Income 2-1

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“Sender” Liability• FTC unsuccessful in seeking strict liability

• Advertiser liable if “actual knowledge, or by consciously avoiding knowing” about affiliate knowing” about affiliate violations– Hypertouch v. Kennedy-Western UniversityStrict anti-spam policies and policing of affiliates defeated allegation of intent.

– ASIS Internet Services v. Opt-In Global, Inc. No duty to investigate

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AB 2950

• Pushed by anti-spam activists who have filed over 100 suits

• Wish list

– Advertiser liability

– Prohibiting use of multiple domains

– Tactics to evade email filters

– Expand Plaintiffs to include District & City Attorneys

– Venue

– Restore Statute of Limitations to 3 Years

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AB 2950

• Pushed by anti-spam activists who have filed over 100 suits

• Wish list

– Expand Plaintiffs to include District & City Attorneys

– Venue

– Restore Statute of Limitations to 3 Years

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AB 2950

• Pushed by anti-spam activists who have filed over 100 suits

• Wish list

– Expand Plaintiffs to include District & City Attorneys

– Venue

– Restore Statute of Limitations to 3 Years

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Cases

Preemption• Omega World Travel, Inc. v.

Mummagraphics, Inc., 469 F.3d 348 (4th Cir. 2006)

• Free Speech Coalition, Inc. v. Shurtleff, No. 2:05CV949DAK, 2007 U.S. Dist LEXIS 21556 (D. Utah Mar. 23, 2007)

IASP Standing• ASIS Internet Services, v. Optin

Global, Inc., 2008 WL 1902217 (N.D. Cal. March 27, 2008 )

• Gordon v. Virtumundo, Inc., supra.

• Hypertouch v. Kennedy-Western University, 2006 WL 648688 (N.D. Cal. 2006)

• Kleffman v. Vonage Holding Corp., Case No. CV 07-2406GAFJWJX (C.D. Cal. May 23, 2007)

• Gordon v. Virtumundo, Inc., Case No. 06-0204-JCC (W.D. Wash. May 15, 2007)

• Virginia v. Jaynes, No. 062388 (Va. September 12, 2008)

2006)

No Strict Liability• ASIS Internet Services, v. Optin

Global, Inc., supra.

• US v. Implulse Marketing, No. CV05-1285RSL (W.D. Wash. June 8, 2007)

• US v. Cyberheat, 2007 U.S. Dist. LEXIS 15448 (N.D. Ariz. 2007)

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Bennet KelleyBennet KelleyBennet KelleyBennet Kelley

Bennet Kelley is founder of the Internet Law Center in Santa

Monica where he helps clients navigate the challenges of the digital

economy. He has been active in many of the hottest Internet issues

over the past decade including cyber squatting, internet marketing

and promotions, online gambling, net neutrality, privacy and spam.

Bennet will be Vice-Chair of the California State Bar's Cyberspace

Committee and is a regular contributor to the Journal of Internet

Law. Bennet worked in-house with companies such as ETM Law. Bennet worked in-house with companies such as ETM

Entertainment Network, SpeedyClick.com and ValueClick prior to

launching the Internet Law Center.

The Internet Law Center’s newsletter, Monday Memo, recently was

named one of the top 100 Internet Law resources..

Contact: Internet Law Center 100 Wilshire Blvd, Suite 950Santa Monica, CA [email protected]

www.InternetLawCenter.net

Page 26: Can Spam At 5

Future PresentationsOctober 14

• Online Advertising’s Year of Living Dangerously, California State Bar Cyberspace Committee (webinar)

November 3

• Email Compliance: Foundation of Reputation & Deliverability, Direct Reputation & Deliverability, Direct Marketing Association (New York)

November 21

• Affiliate & Direct Marketing, PMA Promotion Marketing Law Conference(Chicago)