can we use a crisis mapping platform to help tame the wicked problem of participation?

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Can We Use a Crisis Mapping Platform to Help Tame the Wicked Problem of Participation? Ana Brandusescu, Renée Sieber, Sylvie Jochems AAG Annual Meeting, Tampa, FL, 2014 1

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Can We Use a Crisis Mapping Platform to Help Tame the Wicked Problem of Participation?

Ana Brandusescu, Renée Sieber, Sylvie JochemsAAG Annual Meeting, Tampa, FL, 2014

1

Connect community development to

community informatics

Connect existing technology mediums

to a new technology platform

Independent public participation

(aside from events and workshops)

Create a dialogue

2

Wicked Problem Context

Background

Haiti Earthquake

Connect: crisis mapping, community

development, community informatics

PPGIS processes vs geoweb

mapping applications

Traditional vs new methodologies

Not new: ICTs do not guarantee

community support; lack of

participation

2

Methodology

Application 1: Espaces Lachine

Application 2: Saine Alimentation low-income residents (18% Lachine pop.)

Table for Youth Dialogue in Lachine

Application 3: Acadia Park Spaces student family housing, middle class (1,700 pop.)

Acadia Families for Sustainable Communities

Application 4: Let The People Speak Mixed low & middle income residents,

multiple ethnicities, renters (66% pop.)

3

4

4

4

4

5 Findings

Temporality: Is a Community Issue Too Acute?

Grandview-Woodland application

never launched

Reliable methods of community

practices already exist

New technology = dilution of

community efforts / message fatigue

Or a Good Match?

Acadia Park application launched

Imminent rezoning (~800 residents

relocated)

Demand for a mapping-based method

Safe environment for contributions

Open to new technology and

communication channels

Technology Ecosystems

Crisis mapping ecosystem = functionality

Economies of scale are not linear

Differences in development times

Reorientation of goals, communication

medium, contributions venue

Community outreach, on-the-ground

presence, local administrator?

Motivation to Implement

Civic activism and pride of place

Motivations vary and change

Lachine: no identifiable urgency,

unclear goals

Grandview-Woodland: urgency,

existing technology ecosystem

Acadia Park: urgency, a mapping

demand

Missing Link: Contribution and Action

Crisis mapping presumes:

action = reporting

A sense of response immediacy, yet

no guarantee of action

Example: playground safety in

Lachine; me? the Table? City hall?

Atypical Small Data in a Big Data World

Atypical small data: unstructured (SMSs,

Tweets), expert and non-expert process

1. Volume substituted for data accuracy

2. Community voice vs data accuracy

Conclusions

Mixed findings

Temporality: different acute community

issues

Missing link: contribution and action

Motivation to implement varies and

changes

Differing technology ecosystems

Atypical small data is challenging

Can we use a crisis mapping platform to tame the wicked problem of

participation?

Not really.

Thank you!

Questions? Comments?

Email: [email protected]

Twitter: @anabmap

ReferencesAbraham, R. (2007). Mobile phones and economic development.

Aker, J., & Mbiti, I. (2010). Mobile phones and economic development in Africa.

Budhathoki, N.R. (2010). Participants ‘motivations to contribute geographic information

in an online community.

Coleman, D.J., Georgiadou, Y., & Labonte, J. (2009). VGI: the nature and motivation of

produsers.

Donner, J. (2008). Research approaches to mobile use in the developing world.

Elwood, S., & Ghose, R. (2004). PPGIS in community development planning.

Girard, B., & O Siochru, S. (2006). (Eds.). Communicating in the information society.

Goodchild, M. F., & Li, L. (2012). Assuring the quality of VGI.

Goodchild, M. F. (2013). The quality of big (geo) data.

Haklay, M. (2010). How good is volunteered geographical information?

Hardey, M. (2007). The city in the age of web 2.0 a new synergistic relationship

between place and people.

Horst, H., & Miller, D. (2006). The cell phone: an anthropology of communication.

Katz, J.E. (2011). Mobile communication: dimensions of social policy.

Patnaik, S., Brunskill, E., & Thies, W. (2009, April). Evaluating the accuracy of data

collection on mobile phones: a study of forms, SMS, and voice.

Sieber, R.E. (2006). Public Participation Geographic Information Systems.

Yzer, M.C., & Southwell, B.G. (2008). New communication technologies, old questions.

Zook, M, Graham, M., Shelton, T., & Gorman, S. (2010). VGI and crowdsourcing

disaster relief.

[1] Cartoon drawn and digitized by Ana Brandusescu.

http://prezi.com/user/anabrandusescu/

[2] Crowdsourcing logo. http://blog.hbs.edu/hbsinov8/?p=1652

[3] Cartoon drawn and digitized by Ana Brandusescu.

http://prezi.com/user/anabrandusescu/

[4] Acadia Park Spaces logo designed by Lisa Chen-Wing.

https://acadiaparkspaces.crowdmap.com

Image References