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  • Introduction

    Canadian Tire Corporation Vendor Guide - Spring 2014

    Page 1

    Canadian Tire Corporation, Limited

    Vendor Guide

    Spring 2015

    Canadian Tire Corporation

    Home Office

    2180 Yonge Street

    P.O. Box 770, Station K

    Toronto, Ontario, Canada

    M4P 2V8

    Main Switchboard: 416-480-3000

    Canadian Tire Corporation 2015. All rights reserved.

  • Introduction

    Canadian Tire Corporation Vendor Guide - Spring 2014

    Page 2

    Contents

    1 Introduction .......................................................................................... 10

    1.1 Using the Guide ............................................................................................ 10

    2 Purchase information ............................................................................ 10

    2.1 Certificate of Liability Insurance (Insurance Indemnification) ............................ 10

    2.2 Vendor Financial Information ......................................................................... 11

    3 Data security and privacy ...................................................................... 11

    3.1 Protect Sensitive Information ......................................................................... 11

    3.2 Unacceptable Usage ..................................................................................... 11

    3.3 Access to Systems User Accounts and Interfaces .......................................... 11

    4 Pricing ................................................................................................... 11

    4.1 Quote Cost ................................................................................................... 11

    4.1.1 North American ................................................................................................................ 11

    4.1.2 Offshore ........................................................................................................................... 12

    4.2 Excess Charges ............................................................................................ 12

    4.3 Excise Tax ................................................................................................... 12

    4.4 Price Guarantee and Notice of Price Increase .................................................. 12

    5 Vendor Support Programs ..................................................................... 12

    5.1 Over and Above Agreements ......................................................................... 12

    5.2 Vendor Support Funds and Other Documents .................................................. 12

    5.2.1 Discount Methods ............................................................................................................. 13

    5.2.2 Billing Frequency .............................................................................................................. 13

    5.2.3 Collection Method ............................................................................................................. 13

    5.2.4 Product Inclusions/Exclusions ............................................................................................ 13

    5.2.5 Applicable Adjustments ..................................................................................................... 14

    5.3 Calculation Details ........................................................................................ 15

    5.3.1 Defective Recovery Rate .................................................................................................... 15

    5.3.2 After Sales Service Program (ASSP) .................................................................................... 15

    5.4 As-Is Program .............................................................................................. 17

    5.4.1 As-Is Process .................................................................................................................... 17

    5.5 Supply Chain Discovered Damage .................................................................. 17

    5.5.1 Definition of Supply Chain Discovered Damage .................................................................... 17

    5.5.2 Calculation Details ............................................................................................................. 17

    5.5.3 Supply Chain Discovered Damage Exemptions ..................................................................... 18

    5.6 Direct Ship and Cross Dock Vendor Shipment Discrepancies ............................. 18

  • Introduction

    Canadian Tire Corporation Vendor Guide - Spring 2014

    Page 3

    6 Samples ................................................................................................. 18

    7 Warranty Replacement Parts ................................................................ 18

    7.1 Warranty and Over-the-Counter Replacement ................................................. 18

    7.2 Vendor Managed Product .............................................................................. 19

    7.3 Canadian Tire and Controlled Branded Product ................................................ 19

    7.4 Repair Depot and Return Product Inspection ................................................... 19

    8 Product Environmental Stewardship ..................................................... 19

    8.1 Product Environmental Stewardship ............................................................... 19

    8.2 Product Safety and Compliance ...................................................................... 20

    All products supplied to Canadian Tire Corporation, Limited will be compliant with the

    Canadian laws, regulations and standards or Canadian Tire standards and any other applicable

    legislation. This includes all applicable / required Government registrations, licences and

    certifications. ......................................................................................................... 20

    8.3 Supplier Code of Business Conduct ................................................................ 21

    8.4 Bilingual Packaging and Labelling Requirements .............................................. 21

    9 Quality Engineering ............................................................................... 21

    10 Information Security ............................................................................. 22

    11 Invoicing and Payment .......................................................................... 22

    11.1 Invoicing Instructions ................................................................................. 22

    11.1.1 Payment Process .............................................................................................................. 22

    11.1.2 Payment Terms ................................................................................................................ 23

    11.1.3 General Invoicing Requirements ......................................................................................... 23

    11.2 Receipt Payment Process ............................................................................ 24

    11.2.1 North American and NAVFEF Vendors ................................................................................. 24

    11.2.2 Offshore Vendors .............................................................................................................. 27

    11.2.3 Debit Balances .................................................................................................................. 27

    12 Packaging Sustainability Guidelines ...................................................... 28

    12.1 Planning (Design and Cost) ......................................................................... 28

    12.2 Material Sourcing ....................................................................................... 29

    Table 1 Packaging Material Guidelines ...................................................... 29

    12.3 Elimination and Reduction .......................................................................... 29

    12.4 Recovery and Recyclability .......................................................................... 30

    13 Packaging Standards Introduction ........................................................ 30

    14 Corrugated Fibreboard Cartons ............................................................. 31

  • Introduction

    Canadian Tire Corporation Vendor Guide - Spring 2014

    Page 4

    14.1 Materials ................................................................................................... 31

    Table 2 Strength Test Ratings: Single- and Double Wall Corrugate ........... 33

    14.1.1 Corrugate Strength Tests ................................................................................................... 34

    14.1.2 Structural Packaging Test (SPT) ......................................................................................... 34

    14.1.3 Compression Test (Stack Height) ........................................................................................ 36

    14.2 Carton Markings ........................................................................................ 37

    Table 3 Glossary of Handling Symbols ....................................................... 37

    14.3 Container Types ........................................................................................ 38

    14.4 Securing Joints .......................................................

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