cannot load tile issue

7/25/2019 Cannot Load Tile Issue

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Generated by Jive on 2016-04-21+02:00

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SAP HANA ( ): Resolving error in installationof SAP Smartbusiness for SoH (Suite onHana)

Posted by Ananya MallikMar 1, 2016

Symptoms :

You might have faced issue while installing/configuring analytical fiori apps. By analytical apps I mean SAP

Smartbusiness tiles and applications.

Once you have done installation you might find case where 8 tiles under KPI MODELER group is

throwing error: Cannot load tile

Prerequisite :

SAP ANALYTICS FOUNDATION 1.0 installed.(see note 2183947).

Smartbusiness recommended roles added to your ABAP frontend , hana user.

Frontend User Role: /UI2/SAP_KPIFRW5_TC_R ( Runtime role)

/UI2/SAP_KPIMOD_TC_R ( Modeler role)

HANA User Role : sap.hba.r.sb.core.roles::SAP_SMART_BUSINESS_MODELER

sap.hba.r.sb.core.roles::SAP_SMART_BUSINESS_RUNTIME

Resolving this error :

From error displayed in tile You can see its quite generic error.. There can be multiple reason for

this.

To resolve the root cause you need to debug application further

Open Console window of your browser (chrome preferably).

Goto Network tab of console window.
http://scn.sap.com/people/ananya.mallikhttp://scn.sap.com/people/ananya.mallik


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SAP HANA ( ): Resolving error in installation of SAP Smartbusiness for SoH (Suite on Hana)


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In filter bar of network tab search for Chips?$filter.

Check the response of this request call: If its status code is anything apart from 200, you

need to check weather /sap/hba/r/sb/core/odata/runtime/SMART_BUSINESS.xsodatacall

is getting redirected properly to HANA system where you have installed SAP ANALYTICS

FOUNDATION 1.0. If you are getting HANA XS error message then its redirected properly

to HANA server and you have resolve that. We will talk about it later.

If you are getting ABAP error that means issue is with web dispatcher configuration

or you havent configured web dispatcher at all. Web dispatcher (reverseproxy is prerequisite for smart business) reference link : http://help.sap.com/

saphelp_ssb/helpdata/en/95/f6805554edb75de10000000a423f68/content.htm?

frameset=/en/a6/231c548fad4a18e10000000a423f68/frameset.htm&current_toc=/en/a6/231c548fad4a18e10000000a423f68/plain.htm&node_id=15. By following helpDoc of

smartbusiness @http://help.sap.com/ssbyou can configure web dispatcher properly so that hanacalls are getting redirected properly to intended destination.

You need to check weather all entities are properly activated in hana. If entities in /sap/hba/r/sb/core/db/hdbti/ are not activated properly then issues in in HANA DU deployment. Check compatibility ofinstalled smartbusiness framework and smartbusiness content delivered by SAP. You need to

make sure that each and every content related with smartbusiness is installed properly by following

note: 2125939.

If in step 5 you found out that calls with prefix /sap/hba/ were getting redirected properly to HANAserver and you have verified your installation with note : 2125939, then possibly issue is with

deployment/activation of SAP ANALYTICS FOUNDATION. You need to check weather all entitiesare properly activated in hana.
http://help.sap.com/saphelp_ssb/helpdata/en/95/f6805554edb75de10000000a423f68/content.htm?frameset=/en/a6/231c548fad4a18e10000000a423f68/frameset.htm&current_toc=/en/a6/231c548fad4a18e10000000a423f68/plain.htm&node_id=15http://help.sap.com/ssbhttp://help.sap.com/saphelp_ssb/helpdata/en/95/f6805554edb75de10000000a423f68/content.htm?frameset=/en/a6/231c548fad4a18e10000000a423f68/frameset.htm&current_toc=/en/a6/231c548fad4a18e10000000a423f68/plain.htm&node_id=15http://help.sap.com/saphelp_ssb/helpdata/en/95/f6805554edb75de10000000a423f68/content.htm?frameset=/en/a6/231c548fad4a18e10000000a423f68/frameset.htm&current_toc=/en/a6/231c548fad4a18e10000000a423f68/plain.htm&node_id=15http://help.sap.com/saphelp_ssb/helpdata/en/95/f6805554edb75de10000000a423f68/content.htm?frameset=/en/a6/231c548fad4a18e10000000a423f68/frameset.htm&current_toc=/en/a6/231c548fad4a18e10000000a423f68/plain.htm&node_id=15http://help.sap.com/saphelp_ssb/helpdata/en/95/f6805554edb75de10000000a423f68/content.htm?frameset=/en/a6/231c548fad4a18e10000000a423f68/frameset.htm&current_toc=/en/a6/231c548fad4a18e10000000a423f68/plain.htm&node_id=15


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To resolve this issue goto HANA studio and run below queryitll list all packages where you have

hdbti.:

select distinct(package_id) from "_SYS_REPO"."ACTIVE_OBJECT" where package_id like 'sap.hba.%'

and object_suffix = 'hdbti'.

Expand all packages listed in above query up till the folder where hdbtis are visible.

Select and add all the hdbti folder within packages listed using query.


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Once all hdbti are added redeploy it.
http://scn.sap.com/servlet/JiveServlet/showImage/38-138698-897444/redeploy.jpg


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Or alternatively you can follow note : 2158380.

Hope It resolve your issue.

Enjoy.

326 Views Tags: analytics, launchpad, soh, fiori, smartbusiness, kpimodeler

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