Labor Planning & Scheduling

decision/analysis partners offers practical labor planning and scheduling

solutions to help postal organizations optimize their labor costs while meeting

customer demand and service standards. Our approach promotes the adoption

of standardized processes and tools and the establishment of a corporate-wide

framework.

Framework for Integrated Labor Planning & Scheduling

Postal organizations struggle to determine the right amount of labor required to

process their specific mail volume, and meet service performance. The key is

the adoption of an integrated framework, processes and tools for labor planning

and scheduling. Starting with a quick audit of practices, d/ap helps

organizations develop an enterprise-wide framework for labor planning and

scheduling, under prevailing labor agreements and with complete alignment to

the organization’s own strategic plans. We then define and develop processes

and tools for labor planning and scheduling, and we ensure their alignment to

corporate standards and their integration with corporate IT systems.

Integrated and Agile Workforce Planning & Scheduling

Processes for workforce planning and scheduling tend to be broken and

inconsistent: Headquarters set workforce targets based on financial goals;

plants organize their workforce according to production requirements and/or

staff availability; Unions, on the other hand, establish collective bargaining

agreements based on labor priorities.

decision/analysis partners offers an approach to implement integrated and

agile workforce planning and scheduling. Using an incremental design-and-

evaluation cycle:

We define processes that account for all stakeholders needs and

requirements;

We develop proofs of concepts for workforce planning and/or

scheduling;

We seek consensus from stakeholders about the tools we devise;

We then implement an integrated framework based on corporate

standards, existing IT platforms and commercial tools.

AT A GLANCE: D/AP OFFERS POSTAL AND SHIPPING ORGANIZATIONS AN INTEGRATED APPROACH TO PLANNING AND SCHEDULING LABOR REQUIREMENTS: 1. CREATE A UNIFIED

FRAMEWORK ACROSS THE ORGANIZATION

2. IMPLEMENT AGILE LABOR PLANNING AND SCHEDULING ADAPTING TO PRODUCTION DEMAND AND PERFORMANCE REQUIREMENTS

3. REPORT ON LABOR UTILIZATION TO SUPPORT CORPORATE AND SUPERVISORY DECISION MAKING

D/AP HAS DEVELOPED A NUMBER OF PRACTICAL TOOLS TO HELP POSTAL OPERATORS MANAGE LABOR:

STANDARDIZED WORK

ASSIGNMENT TEMPLATES

WORKFORCE PLANNING

OPERATIONS-DRIVEN

WORKFORCE SCHEDULING

Labor Reporting and Decision Support

Our approach develops labor reporting scoreboards focusing on key

performance indicators to help manage and reduce operating costs. Labor

information is reported in multiple views to enable end-users to analyze

workforce information and relate it to budgets, production requirements,

performance standards, and craft levels. Data is presented by business process,

plant, region, and craft; as well as by day, week, and quarter.

About decision/analysis partners

decision/analysis partners is an independent technical and management

advisory services firm offering operations management, business strategy,

market analysis and technology consulting services in the postal, shipping and

mailing industry.

Our approach uses sound and proven analytical methodologies to develop,

evaluate, and help implement viable business solutions. Our team includes

technical and management consultants, systems engineers, business architects,

postal technologists, and postal operations managers. We have led major postal

and logistics enterprise transformation initiatives.

Our company is based in Fairfax, Virginia, outside Washington, DC, and in

Brussels, Belgium. We deliver advisory services worldwide.

Total Full-time Part-time

566.25 Total required staff-hours

1272.00 840 432 Total applied staff-hours

705.75 Total unused staff-hours

0.00 Total unfilled labor demand in staff-hours

Day Evening Night Total Craft 1 2 3 Total

6 57 42 105 Full-Time 63 21 21 105 Full-Time

48 24 36 108 Part-Time 75 27 6 108 Part-Time

54 81 78 Total 138 48 27 Total

Results Dashboard

Total Staffing by Shift Total Staffing by Craft

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OUR EXPERIENCE:

DECISION/ANALYSIS PARTNERS

HAS SIGNIFICANT EXPERIENCE

ASSISTING AND TRANSFORMING

POSTAL ORGANIZATIONS AND

SUPPLIERS OF POSTAL

SOLUTIONS & TECHNOLOGIES

WORLDWIDE.