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Responsible Sourcing & Compliance Capacity Building Webinar for Suppliers May 19, 2015

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Page 1: Capacity Building Webinar for Suppliers - AIM-PROGRESS€¦ · Responsible Sourcing & Compliance Capacity Building Webinar for Suppliers May 19, 2015 . ... HR Manager Payroll Clerk

Responsible Sourcing & Compliance Capacity Building Webinar for Suppliers

May 19, 2015

Page 2: Capacity Building Webinar for Suppliers - AIM-PROGRESS€¦ · Responsible Sourcing & Compliance Capacity Building Webinar for Suppliers May 19, 2015 . ... HR Manager Payroll Clerk
Page 3: Capacity Building Webinar for Suppliers - AIM-PROGRESS€¦ · Responsible Sourcing & Compliance Capacity Building Webinar for Suppliers May 19, 2015 . ... HR Manager Payroll Clerk

www.aim-progress.com

Participants at the webinar shall not enter into any

discussion or raise questions that may infringe any

applicable competition law. By way of example,

participants shall not discuss, communicate or

exchange any commercially sensitive information, such

as non-public information relating to prices, marketing

and advertising strategy, costs and revenues, trading

terms and conditions. They shall not disclose any

trading relationships in terms of identifying a particular

manufacturer or supplier or other.

ANTI-TRUST NOTICE

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Audience Profile

More than 100 participants

registered

57 % Average

24% Advanced

19% Basic

Understanding of Responsible

Sourcing

Mainly US based

suppliers

had a 3rd party social compliance

assessment in the last three years

48%

Interested in hearing

about… • Responsible Sourcing

Principles & Requirements

• Latest Responsible Sourcing

News

• Reporting preferences

• Organisations related to

Responsible Sourcing

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Agenda:

1. The Responsible Sourcing Landscape – Petra Tanos – IFF

2. AIM-PROGRESS brief introduction – Pascal Becker - Givaudan

3. Audit process – Brian Kramer – PepsiCo

4. Audit case studies – David Spitzley – Mars

5. Best practice – Ron Jacoby – Colgate Palmolive

6. Q & A

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SPEAKERS

• David Spitzley

• Global Responsible

Sourcing Manager

• Mars

• Pascal Becker

• Global Sustainability

Manager

• Givaudan

• Brian Kramer

• Global Sustainability

Director

• PepsiCo

• Petra Tanos

• Global Sustainability

Project Manager

• IFF

• Ronald Jacoby

• Global Responsible

Sourcing Manager

• Colgate Palmolive

Page 7: Capacity Building Webinar for Suppliers - AIM-PROGRESS€¦ · Responsible Sourcing & Compliance Capacity Building Webinar for Suppliers May 19, 2015 . ... HR Manager Payroll Clerk

1 – The Responsible Sourcing Landscape

Petra Tanos

Global Sustainability Project Manager

IFF

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The Responsible Sourcing Landscape

Page 9: Capacity Building Webinar for Suppliers - AIM-PROGRESS€¦ · Responsible Sourcing & Compliance Capacity Building Webinar for Suppliers May 19, 2015 . ... HR Manager Payroll Clerk

Four Key Areas

1) Standards, Audit Protocols and the Organizations Behind Them

► Define specific criteria against which an audit can be performed to provide third-party assurance of compliance with the criteria or requirements

2) Auditing Companies

► Companies that perform audits against the voluntary standards set by standard-setting organizations

3) Reporting Platforms

► Platforms or frameworks through which organizations can report externally on their goals, progress and achievements in the realm of sustainability

4) Collaborative Groups / Multi-Stakeholder Initiatives

► Organizations that bring together stakeholders in a pre-competitive environment to work together to solve similar problems, share best practices and resources and create credibility with external stakeholders

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1) Standards, Audit Protocols and the Organizations Behind Them

► Standards are voluntary, but often required by customers

► Scope of the standards varies: agricultural operations to manufacturing sites

► Focus of the standards varies: specific crops, farming practices in general, EHS, quality, food safety, environmental management, labour practices

► Examples include:

Recommended Resource: The ITC Standards Map provides detailed information on more than 160 standards, codes of conduct and audit protocols. Visit http://www.standardsmap.org/

2) Auditing Companies

► Examples include:

Note: organizations are used for illustrative purposes only and are not endorsed by AIM-PROGRESS

Any many others!

Any many others!

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3) Reporting Platforms

► Stakeholders, including customers, consumers and investors want to understand how

companies are performing in terms of sustainability.

► Reporting frameworks seek to standardize KPIs to provide more consistency in how

information is shared and interpreted. They are often, but not always, voluntary.

► Reporting platforms can be broken down roughly into three categories:

Note: organizations are used for illustrative purposes only and are not endorsed by AIM-PROGRESS

a) REPORTING FRAMEWORKS

Frameworks standardize indicators that should be reported and

provide guidance on how to disclose information. They are focused

on organizational management systems and governance structures.

b) DATA SHARING PLATFORMS

Platforms designed to share standardized data with multiple viewers.

Some use built-in, customers questionnaires; others are

clearinghouses for information sharing (such as audit reports).

c) ASSESSMENT PLATFORMS

Similar to data sharing platforms, but with some kind of assessment

component, such as a score or rank, based on information suppliers

to a questionnaire.

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4) Collaborative Groups / Multi-Stakeholder Initiatives

► Collaborative groups are pre-competitive – competitors work together to

address the root causes of issues

► Pool resources, reduce duplication of effort and avoid conflicting messages

► Smaller companies with fewer resources can often benefit by participating

► Scope can vary: • Specific industries (food, textiles, mining, electronics, chemicals, cosmetics)

• Specific crops or products (sugar, palm oil, cocoa, coffee)

• Across entire sectors (consumer goods)

► Focus can vary: • Best Practice Sharing – focus on sharing knowledge about approaches and tools that companies

have found to be successful in their individual supply chain sustainability programs

• Standards development – some multi-stakeholder initiatives have developed standards specific

to their industry or sector.

► AIM-PROGRESS is one example of a collaborative group.

We focus on best practice sharing and mutual recognition, NOT on creating standards

development

Other examples:

Page 13: Capacity Building Webinar for Suppliers - AIM-PROGRESS€¦ · Responsible Sourcing & Compliance Capacity Building Webinar for Suppliers May 19, 2015 . ... HR Manager Payroll Clerk

2 - Overview of AIM-PROGRESS

and Responsible Sourcing

Pascal Becker

Global Sustainability Manager

Givaudan

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1. What is AIM-PROGRESS? Global forum of fast moving consumer goods companies and suppliers assembled to enable & promote Responsible Sourcing practices

Sponsored by the Grocery Manufacturers Association (GMA) and the European Brands Association (AIM)

42 Companies, representing > USD$ 950 billion annual revenue

www.aim-progress.com

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2. What do we AIM for?

Responsible Sourcing is the

process of purchasing goods and

services without causing harm to, or

exploiting, humans or the natural

environment.

We AIM to PROGRESS !

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3. Why?

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0% 2% 4% 6% 8% 10% 12% 14% 16% 18%

FIRE SAFETY

HEALTH & SAFETY MANAGEMENT

ENVIRONMENT

MANAGEMENT SYSTEMS

LEVEL OF OVERTIMES HOURS WORKED

WORKER HEALTH/FIRST AID/ACCIDENTS

CHEMICALS

MACHINERY

BUILDING/SITE MAINTENANCE

HEALTH AND SAFETY TRAINING

WEEKLY REST DAY(S)

Most common supplier audit non-compliances - US

…in North America

Source: Sedex data from AIM-PROGRESS member companies

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4. AIM-PROGRESS Activities

Maximize synergies

NOT: Create a new set of codes or create new audit standards

• Benchmark company assessment protocols

• Sharing best practice

Mutual Recognition

• Common assessment methods

• Maximize synergies

Data Exchange

• Promoting supplier awareness

• Helping suppliers build capabilities, go beyond compliance

Engaging others

Page 19: Capacity Building Webinar for Suppliers - AIM-PROGRESS€¦ · Responsible Sourcing & Compliance Capacity Building Webinar for Suppliers May 19, 2015 . ... HR Manager Payroll Clerk

Step 4:

Corrective Action

Plan

Commit to

continuous

improvement

5. How suppliers can demonstrate compliance

Step 1:

Suppliers Engaged

by Aim-Progress

Members

AIM to

PROGRESS

Step 2:

Supplier Self

Assessment

(if applicable)

Tool to help to

assess overall

capabilities

Step 3:

3rd Party Assessment

Tool to

demonstrate

good practices

Page 20: Capacity Building Webinar for Suppliers - AIM-PROGRESS€¦ · Responsible Sourcing & Compliance Capacity Building Webinar for Suppliers May 19, 2015 . ... HR Manager Payroll Clerk

6. Value Proposition

1. Meets multiple customer requirements

2. Builds & protects reputation

3. Increases employee morale and productivity

Page 21: Capacity Building Webinar for Suppliers - AIM-PROGRESS€¦ · Responsible Sourcing & Compliance Capacity Building Webinar for Suppliers May 19, 2015 . ... HR Manager Payroll Clerk

3 - Audit Process

Brian Kramer,

Global Sustainability Director,

PepsiCo

Page 22: Capacity Building Webinar for Suppliers - AIM-PROGRESS€¦ · Responsible Sourcing & Compliance Capacity Building Webinar for Suppliers May 19, 2015 . ... HR Manager Payroll Clerk

Audit Provides Verification Against Common Elements

of Supplier Code of Conduct

● Legal Compliance/Management Systems

● Voluntary Employment/No Forced Labor

● Compensation & Benefits

● Working Hours

● Freedom of Association

● No Underage/Child Labor

● Fair & Equal Treatment/Discrimination

● No Abuse/Harassment of Labor

● Health and Safety

● Environment

● Bribery & Corruption

Page 23: Capacity Building Webinar for Suppliers - AIM-PROGRESS€¦ · Responsible Sourcing & Compliance Capacity Building Webinar for Suppliers May 19, 2015 . ... HR Manager Payroll Clerk

Common supplier

training events

Responsible Sourcing Cycle –

Commonalities on the Supplier Assessment Journey

Companies agree to recognise audits done on

behalf of other customers. Audits can also be

shared using online platforms.

Common formats

include Sedex and

EcoVadis SAQs

Determined by

individual companies

Sharing of

methodologies for

corrective action

plans.

Synergies toward

common methods &

data

Initial Risk Assessment

Supplier Assessment

Further Risk Assessment

Audit

Corrective Action Plan

Building Supplier

Capability

Page 24: Capacity Building Webinar for Suppliers - AIM-PROGRESS€¦ · Responsible Sourcing & Compliance Capacity Building Webinar for Suppliers May 19, 2015 . ... HR Manager Payroll Clerk

The Audit Process – Benefits of an On-Site Audit

• Provides independent assessment of operations

• Identifies strengths and key areas of opportunity at your site

• Health & Safety

• Environment

• Labor Practices

• Business Integrity & Controls

• Encourages transparency with management, workers, and client

brands

• Further strengthens your own brand – customer accessibility

Page 25: Capacity Building Webinar for Suppliers - AIM-PROGRESS€¦ · Responsible Sourcing & Compliance Capacity Building Webinar for Suppliers May 19, 2015 . ... HR Manager Payroll Clerk

Types of On-Site Audits

● Full On-Site Audit – usually a 2 person-day audit which covers all areas

of the audit process.

● Follow Up Audit / Re-Audit – used to verify that corrective actions have

been developed and implemented to close out any prior non-

conformities. Usually done in 1 person-day, depending on severity of

findings.

Page 26: Capacity Building Webinar for Suppliers - AIM-PROGRESS€¦ · Responsible Sourcing & Compliance Capacity Building Webinar for Suppliers May 19, 2015 . ... HR Manager Payroll Clerk

Typical Third-Party Audit Process

• Assessment duration varies depending on size of facility and scope of production. In general, two auditors spend one day in a facility, but can take up to 4 person days

How long does the audit take?

Est. Time Assessment Process Key Staff

45 Min Opening Meeting

Explanation of the audit scope, deliverables and process

Review of your self-assessment information off SEDEX

Review of the document request list

Identification of documentation to be prepared for review

Site Manager, HR

and EHS Manager

1 hour Site Inspection: Understanding site areas Site & EHS Manager

2 hours Document Review

Review of management documentation

Review of employee personnel files

Review of wages and payroll related information

HR Manager

Payroll Clerk

EHS Manager

3 hours Interviews with production employees Floor Staff only

30 min Secondary Site Inspection/Misc None

30 min Preparation of Onsite Report None

30 min Presentation of Onsite Report to Management Site, HR, EHS

Manager

Step 3:

3rd Party

Assessment

Common Method

Page 27: Capacity Building Webinar for Suppliers - AIM-PROGRESS€¦ · Responsible Sourcing & Compliance Capacity Building Webinar for Suppliers May 19, 2015 . ... HR Manager Payroll Clerk

Corrective Action Plans (CAP)

Non-compliances identified must be addressed through Corrective Action Plans

Timeframe and follow-up methods depend on the type of issue and the severity

Critical, Major, Minor categorization of issues

Desk based verification vs. follow-up visit

Individual buying companies determine the CAP template and follow-up

Key CAP Elements include:

Immediate Correction

Root Cause Analysis

LT Preventative Action

Individual Responsible

Closure Date

Page 28: Capacity Building Webinar for Suppliers - AIM-PROGRESS€¦ · Responsible Sourcing & Compliance Capacity Building Webinar for Suppliers May 19, 2015 . ... HR Manager Payroll Clerk

Frequently Asked Questions About the Audit Process

• Audits are conducted by independent, accredited professionals (examples include Intertek, UL, SGS, BV, Level Works)

Who conducts the audits?

• Auditors are independent and impartial professionals trained to evaluate compliance to laws and responsible sourcing standards.

What is the role of the auditor?

• Suppliers pay for the audits as this allows them to own the data and share the reports with multiple customers through AIM-PROGRESS

Who pays for and owns the audit?

• Process and protocols are in place to ensure no personally identified information leaves the facility.

• Goal of assessment is to protect employees not infringe on privacy

Does an audit adhere to Privacy Protection laws?

• Standards that are relevant to an individual pillar e.g. OHSAS 18001, would be taken into account during the audit process

• Other audit protocols e.g. SA8000, may be acceptable if conducted by an independent 3rd party auditor and within a reasonable timeframe.

• Check with your customer for specifics

Are other standards acceptable (ISO, SQF, SA8000, etc)?

Page 29: Capacity Building Webinar for Suppliers - AIM-PROGRESS€¦ · Responsible Sourcing & Compliance Capacity Building Webinar for Suppliers May 19, 2015 . ... HR Manager Payroll Clerk

4 – North American and Global

Audit Experiences

David Spitzley,

Global Responsible Sourcing

Manager, Mars

Page 30: Capacity Building Webinar for Suppliers - AIM-PROGRESS€¦ · Responsible Sourcing & Compliance Capacity Building Webinar for Suppliers May 19, 2015 . ... HR Manager Payroll Clerk

Introduction

• Audits verify compliance versus a Code of Conduct

• Identifing and addressing issues benfits workers, suppliers

and brands

Topics:

• What are audits like in North America?

• What global trends exist in audit findings?

Page 31: Capacity Building Webinar for Suppliers - AIM-PROGRESS€¦ · Responsible Sourcing & Compliance Capacity Building Webinar for Suppliers May 19, 2015 . ... HR Manager Payroll Clerk

Case Studies: Typical North American Audit

Experience

● Site with more than 900 employees in the United States

►Three day audit

►42 workers interviewed as part of the audit

►Non-Compliances found: • Directional exit signs missing

• Employees work more than 60 hours per week

● Site with less than 70 employees in the United States

►1.5 day audit

►10 workers interviewed as part of the audit

►Non-Compliances found: • Employees work more than 60 hours per week

• Incorrect or incomplete I-9 forms

Page 32: Capacity Building Webinar for Suppliers - AIM-PROGRESS€¦ · Responsible Sourcing & Compliance Capacity Building Webinar for Suppliers May 19, 2015 . ... HR Manager Payroll Clerk

Case Study: Promotional Item Audits

Two factories supplying Promotional Items (Premiums) attempt to bribe

external social compliance auditors in order to influence the outcome of

the audit.

Reaction:

• Orders from the two factories were not approved

• Agents are no longer allowed to source from these factories

• Agents attend an anti-corruption training with a lawyer

Result: Alternative factories were found by the agents

Brand Agent

Factory

Factory

Factory

Page 33: Capacity Building Webinar for Suppliers - AIM-PROGRESS€¦ · Responsible Sourcing & Compliance Capacity Building Webinar for Suppliers May 19, 2015 . ... HR Manager Payroll Clerk

Top 5 global non-compliances in RS Audits

1. Lack of emergency preparedness (including lighting, trainings, exits etc.)

2. Unsafe working conditions (including lack of PPE, unsafe machinery

operation, inadequate permits, improper chemical storage, etc.)

3. Excessive working hours (including excessive overtime, exceeds waiver,

inadequate rest days, and inadequate record keeping)

4. Failure to pay expected benefits of overtime (including inaccurate piece

rate calculations)

5. Management system documentation concerns

Page 34: Capacity Building Webinar for Suppliers - AIM-PROGRESS€¦ · Responsible Sourcing & Compliance Capacity Building Webinar for Suppliers May 19, 2015 . ... HR Manager Payroll Clerk

Lack of emergency preparedness

Russia – Liver & offal

No evacuation plan

(Dec 2012)

Brazil – Cane

Blocked aisles

(Oct 2012)

UAE – Pack materials

No evacuation drills

(Oct 2012)

USA – Pack materials

Obstructed exit

(Feb 2014)

Italy – Tomato

No evacuation drills

(Apr 2014)

These are non-compliances taken from Sedex audit reports

Page 35: Capacity Building Webinar for Suppliers - AIM-PROGRESS€¦ · Responsible Sourcing & Compliance Capacity Building Webinar for Suppliers May 19, 2015 . ... HR Manager Payroll Clerk

Unsafe working conditions

China – Chemicals

No medical examinations

(Feb 2014)

Egypt – Paper

No safety guards

(Mar 2014)

Chile – Tomato

Hazardous chemicals

stored incorrectly

(Feb 2014)

Viet Nam – Pack materials

Protective masks not worn

(Sep 2013)

USA – Sugar

Pallets stacked unsafely

(Nov 2013)

Page 36: Capacity Building Webinar for Suppliers - AIM-PROGRESS€¦ · Responsible Sourcing & Compliance Capacity Building Webinar for Suppliers May 19, 2015 . ... HR Manager Payroll Clerk

Excessive working hours

Kenya – Pack materials

108.5 hours overtime

in May (Jun 2013) India – Palm oil

220 hours overtime

in a quarter (Jul 2013)

South Africa - Sugar

Inadequate rest days

(Sep 2013)

China - Premia

40-56 hours overtime

most months (Nov 2013)

USA – Peanut

72 hours in a week

(Dec 2013)

Page 37: Capacity Building Webinar for Suppliers - AIM-PROGRESS€¦ · Responsible Sourcing & Compliance Capacity Building Webinar for Suppliers May 19, 2015 . ... HR Manager Payroll Clerk

Summary

• Audits are intended to benefit workers, suppliers,

and brands

• Opportunites for improvement are present globally

• Transparency and collaboration drive

improvement and strong business relationships

Page 38: Capacity Building Webinar for Suppliers - AIM-PROGRESS€¦ · Responsible Sourcing & Compliance Capacity Building Webinar for Suppliers May 19, 2015 . ... HR Manager Payroll Clerk

5 - Best Practices

Emergency Planning & Fire Safety

Ronald Jacoby,

Global Procurement Strategy &

Training Manager,

Colgate-Palmolive

Page 39: Capacity Building Webinar for Suppliers - AIM-PROGRESS€¦ · Responsible Sourcing & Compliance Capacity Building Webinar for Suppliers May 19, 2015 . ... HR Manager Payroll Clerk

0% 5% 10% 15% 20% 25% 30% 35%

FIRE SAFETY

LEVEL OF OVERTIME HOURS WORKED

MANAGEMENT SYSTEMS

WEEKLY REST DAY(S)

HEALTH & SAFETY MANAGEMENT

OVERTIMES HOURS VOLUNTARY

WORKER HEALTH/FIRST AID/ACCIDENTS

MACHINERY

HOUSEKEEPING

BUILDING/SITE MAINTENANCE

Audit Non-compliances in the US AIM-PROGRESS suppliers

Page 40: Capacity Building Webinar for Suppliers - AIM-PROGRESS€¦ · Responsible Sourcing & Compliance Capacity Building Webinar for Suppliers May 19, 2015 . ... HR Manager Payroll Clerk

Understand Your Emergency Risks

● Operational Disasters

► Fires, chemical releases, explosions, major

equipment malfunction

● Natural Disasters

► Floods, earthquakes, hurricanes, tornados

Page 42: Capacity Building Webinar for Suppliers - AIM-PROGRESS€¦ · Responsible Sourcing & Compliance Capacity Building Webinar for Suppliers May 19, 2015 . ... HR Manager Payroll Clerk

Why Plan for Emergencies?

● Protect employee health & safety

● Protect the environment

● Minimizing property damage

● Manage business continuity

● Manage reputational & business risk

● Meet legal requirements

Page 45: Capacity Building Webinar for Suppliers - AIM-PROGRESS€¦ · Responsible Sourcing & Compliance Capacity Building Webinar for Suppliers May 19, 2015 . ... HR Manager Payroll Clerk

Fire Response - Roles & Responsibilities

● Dedicated employee(s):

► responsible for fire safety activities, emergency planning, and

communication of such plans to all workers at each workplace

● Roles and Responsibilities:

► defined and communicated to all employees

● All employees should know your emergency response team

● All employees in all shifts should participate in Drills

Page 46: Capacity Building Webinar for Suppliers - AIM-PROGRESS€¦ · Responsible Sourcing & Compliance Capacity Building Webinar for Suppliers May 19, 2015 . ... HR Manager Payroll Clerk

Fire Response - Equipment

● Fire Extinguishers:

► Appropriate number, maintained, & easily

identified

● Emergency Lighting & Signage:

► Adequate & maintained

● Audible and visual fire alarms:

► can be activated at many locations throughout the

site and heard in all areas of the site

● Automatic fire suppression systems

► Maintained & tested

Page 47: Capacity Building Webinar for Suppliers - AIM-PROGRESS€¦ · Responsible Sourcing & Compliance Capacity Building Webinar for Suppliers May 19, 2015 . ... HR Manager Payroll Clerk

● Emergency Response Plan

► Appropriate for each emergency event

► External emergency responder contacts

► Identified roles - emergency coordinators, fire

brigade, emergency responders & evacuation

marshals

► Debriefs of all events, including drills

● Evacuation Plan

► Drills every 3 months including all employees

► Posted maps with routes and exits

► Assembly areas with headcounts

Emergency & Evacuation Plans

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Evacuation Plan

Routes and Exits

● Identified via posted maps

● Appropriate number and location

► Be aware of changing environments &

workplaces

● Clear of obstructions and unlocked – at all times

● Exit doors & aisles

► swing in the direction of flow

► Equipped with panic hardware

► Clearly marked with maintained illuminated exit

signs

► Wide enough for intended volume

► Lead to safe exterior location

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Documentation

● Drill records & debriefs

● Hazard assessments

● Lists of fire fighting and emergency equipment

● Training records for all worker roles and responsibilities

● Lists of emergency response workers

● Certification records for emergency responders

● Maintenance records for fire fighting and emergency response equipment

● Records of health & safety incidents including near misses and

investigation reports

Page 52: Capacity Building Webinar for Suppliers - AIM-PROGRESS€¦ · Responsible Sourcing & Compliance Capacity Building Webinar for Suppliers May 19, 2015 . ... HR Manager Payroll Clerk

Key Take Aways

● Know and comply with all Federal, State, and Local regulatory

requirements

● Ensure fire hazards are identified & controlled

● Ensure employees know how to respond to a fire

● Ensure emergency exits are identified, available and maintained

● Ensure evacuation plans are implemented, communicated and drilled

for all employees

● Ensure workers tasked with responding to fires are properly equipped

and trained

Page 53: Capacity Building Webinar for Suppliers - AIM-PROGRESS€¦ · Responsible Sourcing & Compliance Capacity Building Webinar for Suppliers May 19, 2015 . ... HR Manager Payroll Clerk

Questions?

Page 54: Capacity Building Webinar for Suppliers - AIM-PROGRESS€¦ · Responsible Sourcing & Compliance Capacity Building Webinar for Suppliers May 19, 2015 . ... HR Manager Payroll Clerk

Additional Resources

● Webinar recording will be available

on the website

● More information: www.aim-

progress.com

● Other valuable content

Follow-up with your contacts

For more information, contact:

[email protected]

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Final words

Responsible Sourcing is key for:

● Business reputation

● Good relationships with stakeholders

● Creating sustainable foundation for growth

And of course, it’s the right thing to do!

● Compliance is the first step

● Think about continuous improvement

Page 56: Capacity Building Webinar for Suppliers - AIM-PROGRESS€¦ · Responsible Sourcing & Compliance Capacity Building Webinar for Suppliers May 19, 2015 . ... HR Manager Payroll Clerk

Thank you for participating!

www.aim-progress.com